2016oct27_values more than great wall decor
TRANSCRIPT
Organizational ValuesMore than great wall decor
Facilitator
Julia PaysonSecretariat DirectorCommunity Action Initiative
In our brief time together we’ll
• Reacquaint ourselves with what values are• Touch on what values can do• Explore how we can discover, develop, and test
our organizational values• Consider how can we make our values deeper• Discover how we make values real
What are values?
values are principles or standards of behaviour; one's judgement of
what is important in life.
Your organization has values regardless of their explicit
recognition
What can our organizational values do?
Title
Go
vern
ance
Man
agem
ent
Performance Objectives
Strategies
Priorities
Success
Mission
LEADERS
Vision
Values
Activities
So how can we discover, develop, and test, our values?
Decision Time
• Call from a Board member• Big donation• Confidentiality vs.
Transparency• Scheduling challenge• Reports• Do it right or do it quick?• Fiscal prudence or
innovation?
• What behavior is rewarded? Punished?
• Where are resources actually spent?
• Which rules are followed?• Which are ignored?• What stories are legend? • And what do they convey?• When are people shamed?• When is discomfort tolerated?• When is it rejected?
If you don’t stick to your values when your being tested, they’re
not values; they’re hobbies.
Jon Stewart.
Title
Title• Respect• Trust• Inclusion• Collaboration• Transparency• Diversity• Professionalism• Compassion• Caring
Simon Sinek: The Golden Circle
Why
How
What
How do we make values real?
• Practice makes perfect• Conversations• Leadership• Tools• Job Interviews• Internal Communications• External communications• Wall decorations!
Are we a Values Driven Organization?
If you don’t stick to your values when your being tested, they’re not values; they’re hobbies.
Jon Stewart.
• Can every staff member explain the organizational values and relate it to their own work? Can they identify leadership decisions or actions that also incorporated or demonstrated these values?
• Do the experiences of your clients or other stakeholders reflect your values?
• Do your communication strategies follow through with your values?
Measure based on Stage
If you don’t stick to your values when your being tested, they’re not values; they’re hobbies.
Jon Stewart.
Start small and measure communication and understanding
• Number of values learning sessions, participation, and outcomes
• Staff’s ability to identify and relate to the values• The board’s ability to identify and relate to the
values
Measure based on Stage cont.
If you don’t stick to your values when your being tested, they’re not values; they’re hobbies.
Jon Stewart.
Identify and measure concrete steps towards the integration of your values. Ask each department to find one way to integrate your values• HR adds value exploration to onboarding • Communications adds ‘values’ discussion to each newsletter• Programming adds values related indicators to their client
surveys • Management 360s include questions about performing
values• Board members write blog posts explaining why they
became involved and their values connection with the organization
Measure based on Stage cont.
If you don’t stick to your values when your being tested, they’re not values; they’re hobbies.
Jon Stewart.
Measure organic demonstrations of your values in staff and stakeholders.• Do staff identify the values in their decision
making?• Do clients mention your values in their feedback?• Do donors report connection with your values as a
reason for giving?• Does the public associate you with your values?
Measure based on Stage cont.
If you don’t stick to your values when your being tested, they’re not values; they’re hobbies.
Jon Stewart.
• Is there a mechanism to report and rectify actions that contradict your values?
• Is it used or ignored? (It’s a good sign when people feel comfortable reporting!
• In fact, ask people on your engagement questions what they observe when people are acting against the organizational values.
If you don’t stick to your values when your being tested, they’re not values; they’re hobbies.
Jon Stewart.
We don’t have to be perfect, just engaged and committed to aligning
values with actions
Brene Brown.
More Questions? Want to Stay in Touch?
You can reach me at:
Twitter: @juliapayson
