2016 ptac presentation 160307 - approved full presentation...

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2016 LG PTAC “Innovation for a Better Life”

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Page 1: 2016 PTAC Presentation 160307 - Approved Full Presentation ...targetsales.com/wp-content/uploads/2016/08/Cat-LG-PTAC-Installation-Service...Title: 2016 PTAC Presentation 160307 - Approved

2016 LG PTAC

“Innovation for a Better Life”

Page 2: 2016 PTAC Presentation 160307 - Approved Full Presentation ...targetsales.com/wp-content/uploads/2016/08/Cat-LG-PTAC-Installation-Service...Title: 2016 PTAC Presentation 160307 - Approved

PTAC – Features

Outside Air Damper and Filter Indoor and Outdoor

Motor

Defrost Controller

Four Sensors Temperature

Control

Emergency Heat

Freeze Room Protection

Power Cord and Plug

High Efficiency Compressor

Page 3: 2016 PTAC Presentation 160307 - Approved Full Presentation ...targetsales.com/wp-content/uploads/2016/08/Cat-LG-PTAC-Installation-Service...Title: 2016 PTAC Presentation 160307 - Approved

• Strong Brand Name • EERs up to 13.3 • LG Brand Compressors known for low sound levels • LG Brand BLDC Motors • Dehumidification Features • Plastic Drain Pans • Gold Fin® Anti-Corrosion protection • Ceramic Heaters (230/208 units) • Made by LG Employees in LG Factory • Compatible with most Energy Management Systems • Includes 4.26’ Electrical Cord with Plug • Room Anti-Freeze Protection • Auto Restart • May Improve Guest Satisfaction Scores

LG Value Proposition

Page 4: 2016 PTAC Presentation 160307 - Approved Full Presentation ...targetsales.com/wp-content/uploads/2016/08/Cat-LG-PTAC-Installation-Service...Title: 2016 PTAC Presentation 160307 - Approved

PTAC Capacities from 7,000 to 15,000 Btu/h

• Energy Saving - Up to 13.3 EER

• Low Sound Levels - Indoor unit sound pressure 45dB

• Features - Energy Saver Mode - Auto Restart - Digital Control Display - 8 Temperature/function limiting settings through dip switches - GoldFin™ anti-corrosion treatment for condenser coil - Dehumidification Features - Optional Energy Management System

Page 5: 2016 PTAC Presentation 160307 - Approved Full Presentation ...targetsales.com/wp-content/uploads/2016/08/Cat-LG-PTAC-Installation-Service...Title: 2016 PTAC Presentation 160307 - Approved

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Owners Manual Location / Thermostat Connection Wires

Top of the PTAC Container

Page 6: 2016 PTAC Presentation 160307 - Approved Full Presentation ...targetsales.com/wp-content/uploads/2016/08/Cat-LG-PTAC-Installation-Service...Title: 2016 PTAC Presentation 160307 - Approved

PTAC Wire Harness Kit – AYWH110

Located in top of corrugated container

Page 7: 2016 PTAC Presentation 160307 - Approved Full Presentation ...targetsales.com/wp-content/uploads/2016/08/Cat-LG-PTAC-Installation-Service...Title: 2016 PTAC Presentation 160307 - Approved

Energy Management System – Simple Room Thermostat

Controller

- Wired PYRCUCA0B

- Wireless PYRCUCC1HB

• PYRCUCC1HB Wireless Controller Kit Contains

- Wireless Controller - Connection Cable - Controller Board - Two Batteries - Third Party Connection Cable

Page 8: 2016 PTAC Presentation 160307 - Approved Full Presentation ...targetsales.com/wp-content/uploads/2016/08/Cat-LG-PTAC-Installation-Service...Title: 2016 PTAC Presentation 160307 - Approved

Energy Management System – Simple Room Thermostat

• PYRCUCC1HB Wireless Controller Kit Connection

- Open Panel - Connection Cable - Extend Module to under panel - Two Batteries into Controller

Page 9: 2016 PTAC Presentation 160307 - Approved Full Presentation ...targetsales.com/wp-content/uploads/2016/08/Cat-LG-PTAC-Installation-Service...Title: 2016 PTAC Presentation 160307 - Approved

Outside Temperature Range

Compressor in cooling mode - Functions between 115⁰F - 54⁰F Compressor in heating mode (heat pump model) - Functions between 75⁰F down to 34⁰F Freeze Protection -When the unit senses the room temperature to be less than 40⁰F (indoor temperature) the electric heater and evaporator fan will begin operation - Unit must have power available to have this function operational - This function overrides all external controls - LED on the control panel displays "FP"

Page 10: 2016 PTAC Presentation 160307 - Approved Full Presentation ...targetsales.com/wp-content/uploads/2016/08/Cat-LG-PTAC-Installation-Service...Title: 2016 PTAC Presentation 160307 - Approved

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Condensate Drain Valve

Top view

Bottom View

Automatically Opens at 45⁰F

Only in Heap Pump Unit

Helps prevent condensate from freezing in base pan (defrost cycle)

Page 11: 2016 PTAC Presentation 160307 - Approved Full Presentation ...targetsales.com/wp-content/uploads/2016/08/Cat-LG-PTAC-Installation-Service...Title: 2016 PTAC Presentation 160307 - Approved

Set-Point Limiting

• Eight Set Points

- Three dip switches

- Cooling mode

- Heating mode

Wired Wall Mount Controller

Page 12: 2016 PTAC Presentation 160307 - Approved Full Presentation ...targetsales.com/wp-content/uploads/2016/08/Cat-LG-PTAC-Installation-Service...Title: 2016 PTAC Presentation 160307 - Approved

PTAC Dip Switch Setting that Change Units Function

Unit operates without electric heater Force H/P model to operate like cooing only unit

Page 13: 2016 PTAC Presentation 160307 - Approved Full Presentation ...targetsales.com/wp-content/uploads/2016/08/Cat-LG-PTAC-Installation-Service...Title: 2016 PTAC Presentation 160307 - Approved

PTAC – Sleeve – Grille Assembly

Page 14: 2016 PTAC Presentation 160307 - Approved Full Presentation ...targetsales.com/wp-content/uploads/2016/08/Cat-LG-PTAC-Installation-Service...Title: 2016 PTAC Presentation 160307 - Approved

PTAC – Installation in Wall (Front View)

Page 15: 2016 PTAC Presentation 160307 - Approved Full Presentation ...targetsales.com/wp-content/uploads/2016/08/Cat-LG-PTAC-Installation-Service...Title: 2016 PTAC Presentation 160307 - Approved

PTAC – Installation in Wall (Side View)

Page 16: 2016 PTAC Presentation 160307 - Approved Full Presentation ...targetsales.com/wp-content/uploads/2016/08/Cat-LG-PTAC-Installation-Service...Title: 2016 PTAC Presentation 160307 - Approved

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Front and Rear Clearance

Owners Manual P/NO MFL67646801

Page 17: 2016 PTAC Presentation 160307 - Approved Full Presentation ...targetsales.com/wp-content/uploads/2016/08/Cat-LG-PTAC-Installation-Service...Title: 2016 PTAC Presentation 160307 - Approved

Wall Sleeve – Four Piece – AYFDSV01A

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Sleeve – Precaution to Help Prevent Leaks

Owners Manual P/NO MFL67646801

Check the bottom corner’s joint gap of the sleeve, if there is a gap then fill the gap with putty

Page 19: 2016 PTAC Presentation 160307 - Approved Full Presentation ...targetsales.com/wp-content/uploads/2016/08/Cat-LG-PTAC-Installation-Service...Title: 2016 PTAC Presentation 160307 - Approved

Wall Sleeve – Insulation Piece to Help Prevent Air Recirculation

Page 20: 2016 PTAC Presentation 160307 - Approved Full Presentation ...targetsales.com/wp-content/uploads/2016/08/Cat-LG-PTAC-Installation-Service...Title: 2016 PTAC Presentation 160307 - Approved

Wall Sleeve – Insulation Piece to Help Prevent Air Recirculation

1) Take out the insulation strip from the upper packing. 2) Attach the insulation strip onto the rear upper side of the wall sleeve. 3) Insulation strip prevents the exhaust air from re-entering from either side of condenser space which may decrease the cooling efficiency of condenser. Installation of the insulation strip should also help prevent high pressure default - error code CH 34.

Page 21: 2016 PTAC Presentation 160307 - Approved Full Presentation ...targetsales.com/wp-content/uploads/2016/08/Cat-LG-PTAC-Installation-Service...Title: 2016 PTAC Presentation 160307 - Approved

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Insulation Material Location – Top of Container

Page 22: 2016 PTAC Presentation 160307 - Approved Full Presentation ...targetsales.com/wp-content/uploads/2016/08/Cat-LG-PTAC-Installation-Service...Title: 2016 PTAC Presentation 160307 - Approved

Subbase – AYSB*101A

Page 23: 2016 PTAC Presentation 160307 - Approved Full Presentation ...targetsales.com/wp-content/uploads/2016/08/Cat-LG-PTAC-Installation-Service...Title: 2016 PTAC Presentation 160307 - Approved

Condensate Removal – Slinger Ring on Condenser Fan

Slinger Ring

Page 24: 2016 PTAC Presentation 160307 - Approved Full Presentation ...targetsales.com/wp-content/uploads/2016/08/Cat-LG-PTAC-Installation-Service...Title: 2016 PTAC Presentation 160307 - Approved

Drain Kit – AYDR101A

Page 25: 2016 PTAC Presentation 160307 - Approved Full Presentation ...targetsales.com/wp-content/uploads/2016/08/Cat-LG-PTAC-Installation-Service...Title: 2016 PTAC Presentation 160307 - Approved

PTAC – Electrical Plug Assembly

LP073CD2B LP073HD2B LP093CD3B LP093HD3B LP123CD3B LP123HD3B LP153CD3B LP153HD3B

LP096CD3B LP096HD3B LP126CD3B LP126HD3B

Page 26: 2016 PTAC Presentation 160307 - Approved Full Presentation ...targetsales.com/wp-content/uploads/2016/08/Cat-LG-PTAC-Installation-Service...Title: 2016 PTAC Presentation 160307 - Approved

PTAC – Electrical Cord and Plug Assembly 265v

LP096CD3B LP096HD3B LP126CD3B LP126HD3B

Page 27: 2016 PTAC Presentation 160307 - Approved Full Presentation ...targetsales.com/wp-content/uploads/2016/08/Cat-LG-PTAC-Installation-Service...Title: 2016 PTAC Presentation 160307 - Approved

PTAC – Electrical Plug Assembly – 208v / 230v Plug

208v / 230v Plug

Page 28: 2016 PTAC Presentation 160307 - Approved Full Presentation ...targetsales.com/wp-content/uploads/2016/08/Cat-LG-PTAC-Installation-Service...Title: 2016 PTAC Presentation 160307 - Approved

PTAC – Electrical Plug Assembly – 265v / 277v Plug

265v / 277v Plug

Page 29: 2016 PTAC Presentation 160307 - Approved Full Presentation ...targetsales.com/wp-content/uploads/2016/08/Cat-LG-PTAC-Installation-Service...Title: 2016 PTAC Presentation 160307 - Approved

Sound Levels - Noise Reduction Features

Sound reducing insulation on the separation panel between inside and outside of unit

Sound dampening material on the compressor for noise suppression

Isolators on the refrigeration pipe lines to suppress vibration and noise from the compressor

Page 30: 2016 PTAC Presentation 160307 - Approved Full Presentation ...targetsales.com/wp-content/uploads/2016/08/Cat-LG-PTAC-Installation-Service...Title: 2016 PTAC Presentation 160307 - Approved

Control Panel

Page 31: 2016 PTAC Presentation 160307 - Approved Full Presentation ...targetsales.com/wp-content/uploads/2016/08/Cat-LG-PTAC-Installation-Service...Title: 2016 PTAC Presentation 160307 - Approved

Control Panel – Escutcheon Kit – AYRE110

Used to cover control panel when

optional wall

controller is applied

Page 32: 2016 PTAC Presentation 160307 - Approved Full Presentation ...targetsales.com/wp-content/uploads/2016/08/Cat-LG-PTAC-Installation-Service...Title: 2016 PTAC Presentation 160307 - Approved

Two Position Discharge Grille Louver Angles

Page 33: 2016 PTAC Presentation 160307 - Approved Full Presentation ...targetsales.com/wp-content/uploads/2016/08/Cat-LG-PTAC-Installation-Service...Title: 2016 PTAC Presentation 160307 - Approved

Front Grille Sponge Rubber Anti Vibration Application

Page 34: 2016 PTAC Presentation 160307 - Approved Full Presentation ...targetsales.com/wp-content/uploads/2016/08/Cat-LG-PTAC-Installation-Service...Title: 2016 PTAC Presentation 160307 - Approved

Lateral Duct Kit – AYLD1A

Used to Allow Ducted Air to Adjoining Area

Page 35: 2016 PTAC Presentation 160307 - Approved Full Presentation ...targetsales.com/wp-content/uploads/2016/08/Cat-LG-PTAC-Installation-Service...Title: 2016 PTAC Presentation 160307 - Approved

Motor

• Motor

- Two Motors

- Evaporator section

- Condenser Section

- Brushless Digital Controlled Motor

- Low noise levels

- High Reliability

Indoor Motor

Outdoor Motor

PAC-PI-FA-001-US 013E10

Page 36: 2016 PTAC Presentation 160307 - Approved Full Presentation ...targetsales.com/wp-content/uploads/2016/08/Cat-LG-PTAC-Installation-Service...Title: 2016 PTAC Presentation 160307 - Approved

Gold Fins TM

• Gold Fins

- Standard for all LG PTAC models

- Anti-corrosion treatment on condenser

- Longer coil life

- Prevents rust and corrosion

Gold Fins

PAC-PI-FA-001-US 013E10

Gold Fins

Page 37: 2016 PTAC Presentation 160307 - Approved Full Presentation ...targetsales.com/wp-content/uploads/2016/08/Cat-LG-PTAC-Installation-Service...Title: 2016 PTAC Presentation 160307 - Approved

Drain Pan

• Drain Pan

- Durable Plastic

- Improved Quality

- Longer Life

Plastic

PAC-PI-FA-001-US 013E10

Page 38: 2016 PTAC Presentation 160307 - Approved Full Presentation ...targetsales.com/wp-content/uploads/2016/08/Cat-LG-PTAC-Installation-Service...Title: 2016 PTAC Presentation 160307 - Approved

Drain Pan - Competitor Styrofoam Drain Pan Contamination

Page 39: 2016 PTAC Presentation 160307 - Approved Full Presentation ...targetsales.com/wp-content/uploads/2016/08/Cat-LG-PTAC-Installation-Service...Title: 2016 PTAC Presentation 160307 - Approved

Ventilation

• Ventilation

- Assembly

- Port opens completely

- Filter

- Mesh filter

- Reduces dust levels

Mesh Filter Mesh Filter

• Ventilation

- Sliding Switch

- Easy to use Ventilation Switch

PAC-PI-FA-001-US 013E10

Page 40: 2016 PTAC Presentation 160307 - Approved Full Presentation ...targetsales.com/wp-content/uploads/2016/08/Cat-LG-PTAC-Installation-Service...Title: 2016 PTAC Presentation 160307 - Approved

Electric Heater

• PTC Ceramic (230V Models)

• Coil Heater (265V Models)

• Instant Heating

• Safe operation

• Longer life

Coil Heater

PTC Ceramic Heater

PAC-PI-FA-001-US 013E10

Page 41: 2016 PTAC Presentation 160307 - Approved Full Presentation ...targetsales.com/wp-content/uploads/2016/08/Cat-LG-PTAC-Installation-Service...Title: 2016 PTAC Presentation 160307 - Approved

PTAC Maintenance Tips

Frequency Maintenance Procedure

Monthly Clean Air Filter

Clean Front Cover

Quarterly Clean Indoor Coil

Clean Blower Wheel

Annually Clean Outdoor Coil

Clean Base Pan

Outdoor Coil

Front Cover

Air Filters

Blower Wheel

Indoor Coil

Base Pan

A consistent PTAC maintenance schedule ensures operation at

optimum efficiency levels and delivers superior

performance

Page 42: 2016 PTAC Presentation 160307 - Approved Full Presentation ...targetsales.com/wp-content/uploads/2016/08/Cat-LG-PTAC-Installation-Service...Title: 2016 PTAC Presentation 160307 - Approved

LG Ease of Service • Indoor Coil angles forward with the

removal of just a few screws – Fan Motor Replacement/Service – Fan Wheel cleaning – Ceramic Heater Element Service – Annual Evaporator Cleaning – Faster problem diagnosis

Fan Motor

Fan Wheel

Ceramic Heater

Evap. Coil

PTAC Maintenance Tips – Ease Internal Cleaning

Page 43: 2016 PTAC Presentation 160307 - Approved Full Presentation ...targetsales.com/wp-content/uploads/2016/08/Cat-LG-PTAC-Installation-Service...Title: 2016 PTAC Presentation 160307 - Approved

Warranty Process

1 Provide Information to LG

3 Retain Case Number

Model Number Serial Number Location of Unit Description of Problem Contact Name, Phone Number & Email Date of Purchase*

2 Service During the 1st Year Limited Warranty A service center will be assigned to provide the limited warranty service

During the 2-5 Years Parts Warranty LGEAI will send a servicer with the parts needed for repair (no labor reimbursement) Sealed system repairs will be dispatched to a servicer (parts and labor included)

Customer

LG Service

4 Resolution Your LG Helpdesk Representative will follow up on each repair until completion

All case numbers should be retained for future reference

* Proof of purchase may be required for service

One Call Answers All 888-865-3026

8 A.M. – 6 P.M. CST Monday - Friday

Page 44: 2016 PTAC Presentation 160307 - Approved Full Presentation ...targetsales.com/wp-content/uploads/2016/08/Cat-LG-PTAC-Installation-Service...Title: 2016 PTAC Presentation 160307 - Approved

Product Rating Plate – Information for Warranty Service

Rating Plate Location For Model Number

Serial Number Tag Location

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Product Rating Plate – Information for Warranty Service

Rating Plate Location

Serial Number Tag Location

Page 46: 2016 PTAC Presentation 160307 - Approved Full Presentation ...targetsales.com/wp-content/uploads/2016/08/Cat-LG-PTAC-Installation-Service...Title: 2016 PTAC Presentation 160307 - Approved

Error Codes – “B” Models

Page 47: 2016 PTAC Presentation 160307 - Approved Full Presentation ...targetsales.com/wp-content/uploads/2016/08/Cat-LG-PTAC-Installation-Service...Title: 2016 PTAC Presentation 160307 - Approved

Thank You!