Lisa A. Welton

364 Township Road 1302, Chesapeake, OH 45619 (304)633-7794 lwelton1017@gmail.com

Skilled Nursing Facility Admissions, Social Services, Medicaid and Medicare screening and applications

Marketing, Recruitment, Volunteer Management, Program Development, Training,

Sales Strategies, Motivational Speaker

Working knowledge of Ohio, West Virginia and Kentucky Medicaid, Medicare and managed HMO’s. Extensive knowledge of Ohio ancillary programs for transitioning seniors from skilled nursing facilities into the community. Effective interpersonal and group presentation skills. Goal oriented skilled strategic planner, development of timelines and marketing strategies. Proven track record of success in recruitment, training and retention of volunteers. Ability to work smoothly across company departments. Life-Long resident of the Tri-State with deep understanding of the diverse culture that exists between communities.

AREAS OF ACCOMPLISHMENTS

Created and developed “Awareness” campaign using volunteers and staff reach over 500,000 contacts

Recruited Hospice volunteer staff grew from 54 – 350 Skilled in developing and activating quality measurements within agencies Setup and maintenance of all personnel records in compliance with HR Certified Application Counselor for the Affordable Care Act Developed community partnerships Wrote and designed training manual for Volunteer Training Implemented Volunteer Advisory Board to lead and grow specialized programs Public speaker at various organizations, businesses and small groups Develop marketing plans to effectively target areas of recruitment Maintained and monitored retention of volunteers Organized appreciation events for volunteers Created Likert scale survey to measure effectiveness of volunteer department (used nationally) Served as one of two West Virginia state-wide mentors for new volunteer coordinators

WORK EXPERIENCE

Express Employment Professionals – Barboursville, WV 2016 – Present Staffing Consultant

Sunset Nursing Center – Coal Grove, Ohio Director of Admissions/Social Services and Marketing 2015 – 2016 Screen referrals from area hospitals and acute care settings for placement in SNF Process and investigate Medicare, Medicaid and Private Insurance Provide social services to residents and families

Develop sound marketing plans using quality initiatives and developing partnerships with referral source

Regional Coordinator for West Virginia ElectionReuters News Agency /Ipsos 2014*

Coordinate Election Agents for 11 counties in WV. Responsible for training and agent management. *special 3- month

project done after work hours. project completed Liaising with County Clerks in evenings Prepare agents for reporting election results using revolutionary

technology.

Health Care Representative 2013-2014Chamberlin Edmonds an Emdeon Company(working with Cabell Huntington Hospital)

This position requires a high quality, client focused service through extensive knowledge of state and federal programs to assist clients in applying for and obtaining government benefits. Skilled in Medicaid, Social Security Disability and Supplemental Security Income applications and patient screenings.

Director of Volunteer Services 1999-2013Hospice of Huntington, Inc.

Created sound marketing plans for volunteer recruitment Monitored state licensure laws to assure volunteer department was compliant Recruit volunteers and plan activities and continuing education programs Patient Care Training Maintain human resource files for all volunteers Develop continuing education programs Strategic planning Outreach and presentations to community about services

(Taught internal staff public speaking techniques) Served as member of Hospice Leadership on various committees: Human Resources, Education ,

Ethics Response, Sharing magazine, Veteran’s, and Safety

Senior Health Care Advertising SpecialistThe Herald-Dispatch 1995-1999

Develop and grow the health care segment through marketing plans for Gannett News Corporation. Trained new account representatives.

EDUCATIONBachelor of Arts, Communications Marshall University – Cum Laude

Certification Level II Management Development Program – NHPCOCertified Application Counselor – Affordable Care Act

Medicaid SpecialistCIVIC INVOLVEMENT

General Federation of Woman’s Club, MemberFaith In Action – Volunteer

References Available Upon Request