2016 latino network - lvccld - 3-18-16

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    LATINO NETWORK OF SOUTHERN NV S

    TRANSFORM.

    NETWORK.

     ADVOCATE.

    ENGAGE.Friday, March 18, 2016

    Danielle Milam, Director of Planning and Development

    Las Vegas-Clark County Library Distric t

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    LIBRARIES ARECATALYSTS FOR

    TRANSFORMATIO

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    PASSIONS

    WE ARE IN THE

    BUSINESS OF ADVANCING

    PEOPLE AND COMMUNITIES

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    WHAT KIND OF

    COMMUNITY DOYOU WANT TOCREATE ?

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    WHO ARE WE

    CREATING FOR?WHAT ARE OURCOMMUNITY

    NEEDS?

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    COMPLEX COMMUNITI68% of Library

    Service AreaHouseholds are

    Families, mostly

     young parents with

     young children

    10% of

    Households

    are Seniors

    The Vegas Valleyis a new

    gateway for

    immigrants

    There is a large

    population of ADULTS

    with low literacy and

    digital skillsDecades of Rapid

    Growth, High

    Mobility,

    Service &

    Construction Jobs,

    Low Education

    22% ofHouseholds are

    Singles or

    Couples

    Post

    Ch

    H

    C

    Em

    Ed

    COMMUNITY COMPLEXITY + DIVE

     

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    DIVERSE * FRAGMENTED * MOB

    MARKET

    SEGMENTATION:

    Out of 65

    kinds of

    households,our

    community

    has 54

     

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    DESIGNING AND MANAGING FOR COMP

    JON

    CHAR

    THIS

    BRANCH21 DI

    K

    HOUS

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    67% of Population are Families (26

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    LIFESTYLE AND LIFE STAGE

    •Mid 20s-30s•Married, w kids

    •Some college - Not far in career•Good earning potential

    WHAT ARE THEIR INTERESTS?

    •Homes, Cars, Games, Media•Going to theme parks, zoos•Science fiction, comics, and family DVDs

    WHAT DO THEY BUY?

    •Baby and maternity clothes•Furniture•Dine at Chilis, Olive Garden or fast food

    HOW DO THEY GET INFORMATION? 

    Cable – Oxygen, eMail; FB, Twitter, YouTube, Texts

    FAMILY HOUSEHOLDS WITH MEAN

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    Diverse Young Families w

    Young Children Income Levels

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    PASSIONS

    PEOPLES

    PASSIONS

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    WHAT MAKESTHEM TICK?

    Enterprising Professionals

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    Jamie is a high school sophomore. His grades

    range from C’s to D’s and he is not sure he is

    headed for college or not. He has learningdisabilities, gets bullied at school, and gets

    distracted easily. He struggles with all of the testing

    and sitting in the classroom during the lessons. He’s

    figgity and paces around the house.

    One day he finds the DJ lab at ENTERPRISE LIBRARY  

    a couple blocks from his home. Not only does he

    learn some scratchin’ he helps other teens get their

    beats on. He gets a gig at FIRST FRIDAY as DJ

    DEADGOAT.

    Customer Journies

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     SOCIAL – aging populations increased diversity customization

    personalization culture of experience social media face2face

    LEARNING - engaged learning connected learning project-base

    digital natives anonymity social media online learning Google G

    ECONOMIC – budget cuts restructuring alliances community i

    agency services going online continuous job evolution economi

    diversification small business impact 21

    st

     Century workforce sk

    TECHNOLOGY  – exponential change fast adoption rising dema

    downloads, devices, WiFi and cloud, mobile, apps, persistent dig

    COMPETITION -- Google Amazon FaceBook Wikipedia Starbuc

    THE WORLD IS CHANG

    HOW DO WE CREATE CONDITION

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    CREATIVITY

    INNOVATION

    ADAPTABILITY

    ACCOMPLISHMENT

    COMMUNITY ENGAGEME

    HOW DO WE CREATE CONDITION

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    WE ARE A PLACETHINK + DREAM

    MAKE + DO.

    WE ARE VIRTUAL NETWORKS AND RESOURCES AND A VI

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    WE ARE VIRTUAL NETWORKS AND RESOURCES AND A VISPACE

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    We are a

    Community

    Platform

    GovernmentOther

    Nonprofits

     YEd

    Health and

    Wellness

    Local

    Enterprises

    Civic, Social

    and Faith

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    WE ARE A PLACE FOR

    LIMITLESS LEARNING

    BUSINESS & CAREER SUC

    CONNECTIONS TO SERVICCULTURE & COMMUNIT

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    ERA OF TRANSFORMATION

     As libraries shift

    to the digital era,they are freedfrom taking care

    of objects.

     

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    WHAT KIND OF

    COMMUNITYDO YOU WANT

    TOBUILD?

    THANK YOU!

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    LATINO NETWORK OF SOUTHERN NV S

    TRANSFORM.NETWORK.

     ADVOCATE.

    ENGAGE.

    Danielle Milam: [email protected] 702.507.617

    mailto:[email protected]:[email protected]