2016 ANNUAL CONFERENCEOctober 10 - 12, 2016Monterey MarriottMonterey, CA

TABLE OF CONTENTS

SCHEDULE...............................HOTEL MAP...............................SPEAKERS................................SESSION DESCRIPTIONS...........MMANC BOARD of DIRECTORS.... REGIONS AND CHAIRS..............

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Welcome to the Municipal Management Association of Northern California (MMANC)’s2016 Annual Conference! This year’s theme is “Leading with Intention,” with sessionsfocused on leadership issues ranging from change management and projectmanagement to personal and professional resiliency. We’re excited to be in the historicCity of Monterey, where the basis of local government in California was debated andwritten into the state constitution.

The robust programs at this year’s conference would not be possible without thededication and support of the MMANC members who serve as volunteers on the AnnualConference Planning Committee, as well as the many guest lecturers and presenterswho have donated their time and energy to sharing their knowledge with us.

Over the last year, MMANC has worked to meet several goals in order to better serveyou, our members. Initiatives ranged from practical, such as an update to bylawlanguage to reflect current practices, to ambitious, with the recent launch of an updatedwebsite. Thanks to the tireless efforts of the MMANC Board, in 2016 MMANC hosted 20regional and signature events, expanded our outreach to city and county managergroups, further engaged with rural counties, strengthened our partnerships with otherassociations, and welcomed 252 new members.

In our 66th year, MMANC continues to provide local government managementprofessionals with quality educational sessions, networking opportunities andprofessional development tools. The three-day Annual Conference continues to be thepremier local government management conference in Northern California. We’re gladyou’re here- and hope you find yourself more inspired, connected and informed by theend of the conference.

Thanks for being a part of the MMANC family!

Nat Rojanasathira Erin SteffenMMANC President MMANC Vice-President and ConferenceCo-Chair

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CONFERENCE SCHEDULE

Mon Oct 10

7:00 AM - 9:10 AM Breakfast San Carlos 3 & 4

8:00 AM - 7:00 PM Vendor Showcase

9:00 AM - 12:00 PM Pre Conference AM CGL: Creating a Culture of Success San Carlos 3 & 4

9:00 AM - 12:00 PM Pre Conference AM CGL: Organizational Leadership San Carlos 1 & 2

12:30 PM - 1:30 PM Lunch Nosh & Network Abalonetti Bar & Grill, Big Fish Grill, and Siamese Bay

1:30 PM - 5:00 PM Pre Conference PM CGL: Negotiations San Carlos 3 & 4

1:30 PM - 5:00 PM Pre Conference PM CGL: Project Management San Carlos 1 & 2

1:30 PM - 5:00 PM Mobile Workshop First City Historic Walking Tour: Where California Was Born

6:00 PM - 7:30 PM Special Program Nosh and Network Scales Seafood and Steaks, Krua Thai, and Lallapalooza

6:00 PM - 7:30 PM Special Program Books & Brews Peter B’s Brewpub

7:30 PM - 9:30 PM Reception Welcome Reception Ristorante Italiano Bar and Grill

9:30 PM - 11:30 PM Social Event Games Night Turn 12

Tue Oct 11

7:00 AM - 8:30 AM Breakfast San Carlos 3, & 4

8:00 AM - 7:00 PM Vendor Showcase

8:00 AM - 5:00 PM Special Program ICMA RC 1 on 1 Planning Session Santa Barbara Room

8:00 AM - 5:00 PM Special Event Professional Headshots Tripepi Smith San Carlos Ballroom (Tripepi Smith booth)

9:00 AM - 10:00 AM Am Keynote Creating Your Own Destiny San Carlos 3 & 4

10:00 AM - 10:30 AM Special Event Retirement Workshop San Carlos 3 & 4

11:00 AM - 12:00 PM AM Session Establishing Personal and Professional Resiliency San Carlos 1 & 2

11:00 AM - 12:00 PM AM Session Organizational Development San Carlos 3

11:00 AM - 12:00 PM AM Session Social Media Hacks San Carlos 4

12:30 PM - 1:30 PM Lunch/Keynote Jim Keene San Carlos 3 & 4

1:30 PM - 2:00 PM Special program Nosh & Network Sign up Registration

1:30 PM - 2:00 PM Meeting Membership 101: Making the Most of Your MMANC Membership Los Angeles Room

1:30 PM - 2:00 PM Special Program Nosh & Network Sign Up Registration Desk

2:00 PM - 3:15 AM Special Program Developing a Master Plan San Carlos 1 & 2

2:00 PM - 3:15 PM Mid PM Session Media Relations San Carlos 3

2:00 PM - 3:15 PM Mid PM Session Change Development and Change: Creating Opportunities in an Employee Centered Environment San Carlos 4

2:00 PM - 3:15 PM Mobile Workshop Monterey Sports Center

3:15 PM - 3:45 PM Special Program Vendor Showcase

3:45 PM - 5:00 PM Special Program Career Paths San Carlos 1 & 2

3:45 PM - 5:00 PM Late PM Session Participatory Budgeting San Carlos 4

3:45 PM - 5:00 PM Late PM Session Mock City Council Meeting Los Angeles Room

3:45 PM - 5:00 PM Late PM Session Civic Engagement From Academia to Practitioner San Carlos Room 3

6:00 PM - 7:30 PM Dinner Nosh and Network Domenico's On the Wharf, Massaro and Santos,

7:30 PM - 9:30 PM Reception Cal NAPA & IHN Evening Reception Sovino Wine Bar & Merchant

9:30 PM - 11:30 PM Social Event Karaoke Britannia Arms Pub & Restaurant

Wed Oct 12

7:00 AM - 8:30 AM Breakfast San Carlos 3 & 4

7:00 AM - 8:00 AM Special Program Coastal Walk & 5K Run

8:00 AM - 12:00 PM Vendor Showcase

9:00 AM - 10:00 AM AM Keynote Incorporating Humor into Leadership San Carlos 3 & 4

10:00 AM - 10:15 AM TEDx Talk Secret to Creating a Culture of Success San Carlos 3 & 4

10:15 AM - 10:30 AM TEDx Talk Local Gov in the Land Down Under: 5 Lessons Learned San Carlos 3 & 4

10:30 AM - 11:00 AM Meeting CGL Meeting Los Angeles

11:00 AM - 12:15 AM Mobile Workshop Monterey Conference Center

11:00 AM - 12:15 PM AM Session Hot Topics in Local Government San Carlos 1 & 2

11:00 AM - 12:15 PM AM Session If City Managers Ruled the World San Carlos 3

11:00 AM - 12:15 PM Special Program Speed Coaching San Carlos 4

12:30 PM - 1:00 PM Meal Lunch with an Executive Ferrantes Bayview

1:00 PM - 1:50 PM PM Keynote Keynote Speaker Ferrantes Bayview

1:50 PM - 2:00 PM Special Program Gift Basket Raffle Ferrantes Bayview

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2:00 PM - 3:30 PM Meeting Preparing the Next Generation (PNG) Meeting San Carlos 2

Ambrosia India Bistro

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MONTEREY MARRIOTT HOTEL MAP

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l Internet Strategyl Media Engagementl Agency Brandingl Strategic Messagingl Public Relations

We help cities with:

844 TS COMM 1 x701 | ideas@tripepismith.comCONTACT US

Taking City Communications to the Next Level

James Keene's long career in public service has been dedicated to the American experiment in self-government. He believes that the future of the world depends upon how we live together in cities. He is currently the City Manager of Palo Alto, California (since 2008). He has previously served as the City Manager of Berkeley, California and Tucson, Arizona. At times he has described himself as the Pac- 12 City Manager.

Formerly, he served as the Executive Director of the California State Association of Counties (CSAC) and as a County Manager in Arizona (Flagstaff, Sedona, Grand Canyon). Most recently, he was the Director of Strategic Issues and ICMA West for the International City and County Management Association and President of the Alliance for Innovation.

Have a great 2016 Annual Conference!

We are proud to support the MunicipalManagement Association of NorthernCalifornia.

Advocates and Counselors for Public Entities, Non-Profits, and Private Employers

11 Seascape VillageAptos, CA 95003Phone: (415) 690-5963

1220 Seventh Street, Suite 300Berkeley CA 94710Phone: (510) 995-5800

NORTHERN CALIFORNIA OFFICES

350 Sansome Street, Suite 300San Francisco, CA 94104Phone: (415) 678-3800

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Leaders In the Areas of:

- Labor and Employment Law Services

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For more information, contact us at (415) 678-3800

by e-mail at: info@publiclawgroup.com

www.publiclawgroup.com

Twitter: @publiclawgroup

Renne Sloan Holtzman Sakai LLP

Patrick is author of the international bestseller, Creating Your Own Destiny, which has sold upwards of one million copies in five languages and 108 countries worldwide since its first printing in 2001. As a result, this book and his second book, The Affluent Entrepreneur, have both been purchased by John Wiley & Sons in NY and have been republished under the Wiley imprint. He is also a contributing author to numerous other books including Chicken Soup for the Soul: Life Lessons for Mastering the Law of Attraction.

Patrick's newest book, Boy Entrepreneur was published in September 2014. His next book, Providing Massive Value will be published in the months to come. Originally from Michigan, Patrick graduated from the University of Montana in 1991. He lived in the Seattle area for more than 20 years until April 2013, when he and his fiancé, Nicole, have moved to Maui, Hawaii (where he continues to build his speaking, coaching and consulting business).

CONFERENCE HIGHLIGHTS: TUESDAY SPEAKERS

TUESDAY AFTERNOON KEYNOTEJIM KEENE

TUESDAY MORNING KEYNOTEPATRICK SNOW

Patricia E. Martel is the City Manager of Daly City, the largest and most diverse full-service community in San Mateo County. Ms. Martel was appointed City Manager in May, 2005. As City Manager, Ms. Martel also serves in the capacity of General Manager of the North San Mateo County Sanitation District. During more than thirty years working in local government, Ms. Martel has held executive management positions with several California municipalities including the cities of Inglewood, South San Francisco and Daly City where she previously served as the Assistant City Manager from 1995-2001.

In 2001, she was appointed by then Mayor Willie L. Brown to serve as the General Manager of the San Francisco Public Utilities Commission with responsibility for managing the Hetch Hetchy water delivery system which serves 2.4 million people in the Bay Area in addition to the sewer and power systems serving the City and County of San Francisco.

Mary Feeley, Certified Speaking Professional, is the Provocateur. She will provoke you to listen, to laugh and to learn with the perfect blend of message and mirth. Mary has uniquely combined her corporate experience with comedy club stage work. The result is an internationally known trainer and speaker who has delighted and enlightened people across the continent and the Atlantic over her thirty-year award winning career. She has an extensive business background in both the public and private sectors, from front-line clerical to executive level positions in sales, marketing, customer service and training. In addition, to her understanding of organizations and people, she is funny!

Mary was a pioneer in stand-up comedy in the early 1980’s, becoming the first woman comic to perform as a headliner in prominent clubs. She was an award winning comic before recreating her career as an award winning professional trainer and motivational speaker. She has also been designated as a Certified Speaking Professional by the International Federation for Professional Speakers. This designation is the highest earned speaking credential a speaker can receive. As the Provocateur, Mary will use wit and wisdom to inspire you to see your life differently and to make positive and productive personal and professional changes.

CONFERENCE HIGHLIGHTS: WEDNESDAY SPEAKERS

WEDNESDAY MORNING KEYNOTEMARY FEELEY

WEDNESDAY AFTERNOON KEYNOTEPAT MARTEL

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Contact Ken to learn more.844-226-3411 | ken@cacitymanagers.org

Become aMember

CCMF supports city managers, no matter what stageof their career: we welcome all current city managers& assistant citymanagers, and retired city managers.Members gain accessto resources & events that helpthem thrive and stay connected.

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The City of Elk Grove isa proud sponsor of theMMANC Conference.

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Ideas intoAction

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ADVANCING EXCELLENCE AND INCLUSIVENESSIN LOCAL GOVERNMENT

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JOIN A DIVERSE NETWORK OFLOCAL GOVERNMENT LEADERS!

PROFESSIONAL DEVELOPMENT CAREER CENTERNETWORKING REGIONAL & NATIONAL EVENTS

MONDAY, OCTOBER 10

Vendor Showcasing (Monday)

Learn more about how MMANC's partners, from universities to law firms, can help your municipality and your professional growth. Pick up a passport book at the registration desk and complete the book throughout the conference to win one of dozens of prizes.

CGL: Creating a Culture of Success

Leadership is for everyone and can be learned, but is not always easy. This highly motivational workshop, based on the book, The Leadership Challenge: Exceptional Work in Organizations by Kouzes and Posner, is for emerging and seasoned managers and leaders who want to improve leadership style and effectiveness, encourage a strategic viewpoint, boost communication, motivation and change management skills, build effective work relations, and incorporate style diversity. Participants will be introduced to five practices common to personal-best leadership experiences and achievements and walk away with tools and techniques that can be used to successfully lead teams through challenges and change.

CGL: Organizational Leadership

Successful public sector organizational leadership requires a combination of core competencies and unique characteristics reflecting the individual organization and its mission. The ICMA Leading Ideas Series is a resource that has captured the insights of authors and innovative thinkers on leadership andmanagement topics. Jim Collins bestseller Great by Choice will be the focus of our dialogue on the topic of Organizational Leadership. Participants will discuss and identify practical applications of the core concepts from Great by Choice with the objective of strengthening the ability to lead from wherever they may be in their organization.

Nosh & Network (Monday)Nosh and Network is an opportunity to meet new local government colleagues while grabbing a meal in Monterey. All conference attendees are invited to have conversations over lunch on Monday, October 10. Feel free to connect with new colleagues in a relaxed environment, while trying great food within a short walk of the conference. This is a no-host event; participants are responsible for their own meals. There is a cap on the number of attendees at each restaurant, so sign up early.

CGL: Negotiating Contracts for Employment and Services in the Public Sector

Negotiating contracts – outside of labor negotiations – is an important aspect of government administration. From negotiating employment contracts with high-level unrepresented employees to negotiating contracts for services with consultants and Joint Powers Authorities, it is important to create a clear understanding of expectations of the contractual relationship and the development and negotiation of the contract provides that opportunity. The negotiation of the agreement is often the first opportunity your agency has to interact and work together with the contracting party. This session will provide an opportunity to learn pitfalls to avoid to protect your agency and best practices to ensure you get the contractual relationship off to the right start.

CGL: Project ManagementProject management can be an exciting and challenging opportunity and a pathway to becoming supervisor or manager. Collaborative leadership skills are the foundation of managing a team-based project and are also key to being a successful supervisor and manager. The first part of this course will provide participants with a project management framework for gearing up and initiating a team-based project or assignment. The second part will share critical collaborative leadership skills that are often referred to as soft-skills or social skills, such as communication, teamwork, problem solving skills, conflict management, and courage. The final section will focus on sound and ethical decision making and strategic thinking skills, which are needed to keep a project on schedule and ultimately achieving the desired deliverables and goals.

First City Walking Tour: Where California Was Born

Experience Monterey’s rich history and cultural heritage on an engaging walking tour where you’ll learn about the city’s transformation as California’s capital under Spanish, Mexican and U.S. military rule. Michael Green, Interpretive Program Manager for California State Parks, will kick off the tour in front of Pacific House. The group will also visit Custom House Plaza, the site of where the American flag was first raised in California on July 7, 1846, bringing 600,000 square miles of land into the United States. Twelve buildings, including the Custom House, the oldest government building in California, and several residences (now house museums with guided tours), will be part of the tour. Later in the afternoon, City of Monterey’s Museums and Cultural Arts staff will take guests on a tour of the southern part of Old Monterey, including Colton Hall, where California’s first Constitution was drafted in 1849, and the Old Monterey Jail.

Nosh & Network (Monday)

Nosh and Network is an opportunity to meet new local government colleagues while grabbing a meal in Monterey. All conference attendees are invited to have conversations over lunch and dinner on Monday, October 10. Feel free to connect with new colleagues in a relaxed environment, while trying great food within a short walk of the conference. This is a no-host event; participants are responsible for their own meals. There is a cap on the number of attendees at each restaurant, so sign up early.

Books & Brews

Have you ever been asked how a new policy could impact your community or how long until the next recession? If, so you are one of thousands of local government workers who are forecasting the future. Lucky for us, forecasting can be learned. Join MMANC, have a beer and discuss the Ten Commandments for Aspiring Superforecasters as found in the book “Superforecasting: The Art and Science of Prediction” by Philip Tetlock and Dan Gardner.

Welcome Reception

Unwind from the first day of the Annual Conference with your MMANC friends! Sponsored by Women Leading Government, attendees will enjoy light appetizers and cocktails from Cibo, an Italian haunt favored by Monterey locals, will re-connecting with colleagues from around Northern California.

Game Night

Join us for food, fun, and Yahtzee! Held at Turn 12 Bar and Grill, a popular local spot that pays homage to Laguna Seca Raceways 11 Turns with vintage racing décor complete with motorcycles on display, a life-like racing video game, and 50 foot pewter bar. Prizes will be awarded to the top 3 Yahtzee scores. 5 Dice to Rule Them All!

TUESDAY, OCTOBER 11

Vendor Showcasing (Tuesday)

Learn more about how MMANC's partners, from universities to law firms, can help your municipality and your professional growth. Pick up a passport book at the registration desk and complete the book throughout the conference to win one of dozens of prizes.

Professional Headshots

Put your best face forward! MMANC Annual Conference attendees can sign up for a free professional headshot, courtesy of Corporate Partner Tripepi Smith & Associates.

Creating Your Own Destiny

Destiny is what each of us is put on earth to do, to become. Our destinies reside within us. Destiny is our free, the great potential that we have, the "supposed force" waiting only for our minds to unleash it. Want to take charge of your future? Become a better leader? Improve your relationships? Make an impact? If so, it is time to demand your destiny! Start pursuing the life you see in your mind every day. Whatever your "destiny" means to you - more time, more money, more health, more love, more happiness and more freedom to get what you want. Allow Patrick Snow in his keynote speech to show you how to get started and make it happen!

Establishing Personal & Professional Resilency

“The greatest glory in living lies not in never falling, but in rising every time we fall.” - Nelson Mandela Without resiliency, the ability to bounce back from life’s everyday obstacles and overwhelming adversities would be a daunting task. Luckily, resiliency can be learned; it’s a process, a belief system and a skill set. This session will explore tools and techniques for recharging resiliency forleading and achieving individual, team, and organizational leadership goals. Join this conversation led by a panel of city managers as they share their experiences and guidance.

How Performance Management Spread Like WHYldfire (Wildfire)

Have you ever been in situation when someone or a group has told you that it can’t be done? Have you ever received the l00+ reasons of why not? Have you ever had deal with a challenge of going against tradition? The common hallmark of a professional, responsible and high-performing organization includes letting employees know how they are performing to the standard. This was identified by ALL employees during the last two citywide employee surveys as very important. This presentation is about one department that took the time to change a culture and environment where no feedback or evaluations were delivered to employees once their employees were off probation. This was a balance of understanding the Fire Department’s history for the last 60 years while balancing a strong desire to honor the department core value of professionalism. This presentation will highlight the Fire Department’s journey that started with WHY and everything in between.

Communicating with our community has been permanently transformed by social networking and social media platforms. With today’s mobile technology, millions are communicating via Facebook, Twitter, Instagram, YouTube, Nextdoor, just to name a few. Each of these platforms reaches different audiences and can deliver a range of benefits. In this session, participants will learn some handy “hacks” on how local governments are using these tools to reach and engage their communities and expand their online audiences. Participants will also learn about the latest/newest platforms, as well as review a few social media fails where things didn’t work out as expected.

Lunch & Keynote Speaker - Jim Keene

“To Be or Not to Be, that is the Question” - William Shakespeare While this line from Shakespeare may seem like a familiar cliché, and much too easily dismissed as such, it is actually a deep and fierce question that lies at the center of our daily life. In Shakespeare’s day, the actors in Hamlet were not speaking only to other characters but also to the attending audience. As such, it is a question asked of us directly too, and it must be answered and repeatedly so, if we are to lead meaningful lives and exert effective leadership in the public service, as we navigate our way through wicked problems and 21st century dilemmas. In his luncheon keynote, Jim will offer us a framework for deepening our intention and building a practice to translate our intention into sustainable action, focusing our attention on what really matters.

Make the most of your MMANC membership! This informative session discusses the history of MMANC, describes benefits available to current members, and introduces ways to take your membership (and your career) to the next level. Not yet a member? Come anyway and learn what MMANC membership can do for you.

Developing a Master Plan

The ocean of master planning is full of peril. Learn how to successfully navigate your project with tips and tricks on: Politics & Perception: leading effective public engagement - Key Components of a Master Plan: defining the problem before you solve it - Process Plan: designing a path for success - Success Criteria: helping your community decide - Approval Milestones: creating a safety net - Land Use & Entitlements: finding appropriate balance through planning - Financing: knowing your options and capacity. Hear recent case studies and insight from the master planning veterans themselves.

Making Media Magic

While you won’t learn how to make a reporter disappear, this interactive session will give you the tricks of the trade to make the most of your media interactions. You will get the scoop on how to prepare for an interview, what cards to play, and how to make magic happen when the camera lights go on. Pixie dust is optional, but no smoke and mirrors.

Inside Out: Organizational Development and Change - Creating Opportunities in an Employee-Centered Environment

The Town of Windsor has fostered a culture based on a shared vision and values. Through this presentation, attendees will gain insight on how to create opportunities without significant budget impacts; successful labor relations; acting assignments; and how the Town of Windsor worked to create opportunities for employees to learn, develop, promote and thrive in an employee-centered environment.

Monterey Sports Center Mobile Workshop

The Monterey Sports Center is owned and operated by the City of Monterey. The Sports Center has several features including a Weight Room, Cardio Room, Gymnasium, Spin Room, 2 Studios for Group Classes, Babysitting/Kid Zone, Locker Rooms, Cafe, Sundeck, Kids and Therapy Pool, Large Lap Pool and Waterslide! The Monterey Sports Center hosts over 100 Group Exercise Classes a week, plus offering swim lessons, physical therapy, summer camps and team sports.

Social Media Hacks to Shape Your Agency’s DigitaPersonality, Expand Reach, and Connect with Your Community

help your municipality and your professional growth. Pick up a passport book at the registration desk and complete the book throughout the conference to win

Put your best face forward! MMANC Annual Conference attendees can sign up for a free professional headshot, courtesy of Corporate Partner Tripepi Smith &

Membership 101: Making the Most of Your MMANC Membership

TUESDAY, OCTOBER 11

Inside-Out & Upside-Down: Finding Opportunities to Change (and Advance) Your Career

Rather than a mythical straight up the ladder career, these panelists have built impressive records of public service in a variety of positions and places. They have moved up by moving around organizations, moved on to new agencies to gain experience before coming back “home” for promotions, declined opportunities that didn’t present new challenges, and welcomed those “special” assignments to grow in place. It may not be the exact career plan they had heading out from college, but each move has helped provide a clearer picture of the impact they can make in their communities and has provided valuable lessons on what it means to be a leader.

Participatory Budgeting

In the wake of municipal bankruptcy, Vallejo’s ground-breaking Participatory Budgeting (PB) program is an innovative attempt to use civic engagement to open up government, increase transparency, and transform democracy. In PB, residents tend to participate because they have a chance to be creative, think outside of the box, and design innovative projects that affect their community. But with innovation comes risk. How can a PB process be inclusive, innovative and exciting when it is rooted in bureaucracy? How can public agencies successfully balance risk and innovation within a public participation process? Residents don’t just want to be informed – they want to be involved. Genuine civic engagement requires a public agency to cede some level of control. Public agencies can mitigate risk by defining public benefit within the responsibilities assigned to their agency. In the short term, success can be measured by proportional representation of the distinct communities within a jurisdiction. Evaluation of long-term impacts should go beyond conventional cost-benefit analysis and also consider the social return on investment. Additionally, while technology can be transformative for public participation, it also creates new challenges for inclusivity and representation. Ultimately, achieving balance requires public agencies to adapt to an evolving process.

Mock City Council Meeting

Join us for an interactive mock council meeting highlighting tips on how to respond to common issues that arise in local government including compliance with the Brown Act, conflict of interest laws, and the Public Records Act.Attendees will be asked to participate in scripted roles as members of the council and members of the public, and a few volunteers will have a chance to play city manager (a.k.a. “sit in The Hot Seat”). Facilitators will lead the volunteer council members and city manager through a mock meeting that will present a range of situations that raise governance questions. The city manager, with the support of the audience and council, will have the opportunity to evaluate the implications of each situation and determine how to act. Representatives from Hanson Bridgett will provide legal counsel and support to the council and city manager as they navigate the mock council meeting. The audience is encouraged to ask questions throughout the board meeting. Prior experience indicates that this should be a lively and fun session, with lots of room for laughter.

Civic Engagement - From Academia to Practitioner

This panel discussion will leverage the academic knowledge of the Davenport Institute and the hand-on experience of the Communications and Engagement Manager for Morgan Hill to provide an insightful discussion on defining engagement, understanding when it is actually working and explaining to internal management and team why engagement matters more than ever. Brief presentations followed by an extensive Q&A by the moderate and audience will make for an insightful discuss that will give each attendee practical ideas and concepts to bring back to their peers in their cities.

Nosh & Network (Tuesday)

Nosh and Network is an opportunity to meet new local government colleagues while grabbing a meal in Monterey. All conference attendees are invited to have conversations over dinner on Tuesday, October 11. Feel free to connect with new colleagues in a relaxed environment, while trying great food within a short walk of the conference. This is a no-host event; participants are responsible for their own meals. There is a cap on the number of attendees at each restaurant, so sign up early.

Evening Reception (Desserts & Drinks)

After an inspiring day of conferencing, come relax and network with your MMANC peers at the Tuesday Night Reception, sponsored by Cal-NAPA and IHN! Just a 2 minute walk from the Monterey Marriott, the lovely Sovino wine bar features local wines and beers. MMANC conference attendees will enjoy some tasty nibbles, two drink tickets and your MMANC conference giveaway.

Karaoke

Have the voice of a superstar? Or, just want to join your friends and peers for a fun night out? Join us at the Britannia Arms for Karaoke Night and show us your stuff. Singers and non-singers alike are invited to come out and enjoy some time with your peers in a laid back and entertaining atmosphere.

WEDNESDAY, OCTOBER 12

Coastal Walk & 5K Run

Join us for our annual MMANC 5K Run/3K Walk! We will meet up at 6:45 AM in front of the Monterey Marriott and enjoy a beautiful run/walk on the Monterey Peninsula Recreational Trail. All participants will receive a T-shirt, goodie bag, water bottle, breakfast bar and fruit, courtesy of Bob Murray & Associates, and the winner of each will receive a $20 gift card! Please register for the event ASAP, as early registration guarantees the correct T-shirt size.

Vendor Showcasing (Wednesday)

Learn more about how MMANC's partners, from universities to law firms, can help your municipality and your professional growth. Pick up a passport book at the registration desk and complete the book throughout the conference to win one of dozens of prizes.

Incorporating Humor Into Leadership

You will enjoy the perfect blend of humor and insight when Mary Feeley, CSP, unleashes the power of humor as a vital leadership skill. Drawing from her unique perspective as a business women and comedian, you will discover the many benefits of humor as a communication skill every leader must incorporate to be successful. Leaders that reflect a positive & appropriate sense of humor are perceived as confident, likable and approachable. Humor is an essential skill that helps a leader create a culture of true teamwork. The humor advantage helps stimulate learning, transform the negative into the positive, and assist in coping with change. Laugh while you learn how incorporating humor in your leadership style will help you become a positive and productive leader.

Secret to Creating a Culture of Success

Employee engagement is a powerful tool that can transform good agencies into great ones – and it doesn’t have to be expensive. Faced with low employee engagement post-recession, the City of Walnut Creek launched a holistic engagement strategy that included pre- and post-surveys to measure success. In this fast-paced talk, City Manager Ken Nordhoff will share lessons learned and strategies for success that anyone can take back to their organization.

Local Gov in the Land Down Under: 5 Lessons Learned

Kangaroos and koalas are mysterious creatures. Did you know that local governments in Australia are too? Cities, known as councils in Australia, are a different breed than their American counterparts. In May 2016, the State of New South Wales forced dozens of cities to merge as part of the most comprehensive local government reform in 100 years. How can we demonstrate the value of local government here in California? How can we protect local control? This TED-style talk will challenge the way we think about local government based on the practices of our friends down under.

Monterey Conference Center Mobile Tour

In 2014, hotel operators in Monterey voted to tax themselves with a speciallevy to upgrade the Monterey Conference Center. This public-private partnership is transforming the Conference Center into a flexible, state-of the art venue with over 30,000 square feet of meeting space and amenities. Kim Bui-Burton, Community Services Director for the City of Monterey, will provide an overview of the project, its history and economic impact and participants will be invited to tour the construction site scheduled for completion in early 2017.Attendees must wear flat, closed toe shoes and pants on this tour.

Hot Topics in Local Government

Get up to speed on some of the most current topics in local government! Learn more about how other organizations are tackling issues surrounding affordable housing, homelessness, marijuana dispensaries, and cap and trade in this highly interactive session.

If City Managers Ruled the World

The premise for this presentation is taken from Benjamin Barber’s book, “If Mayors Ruled The World”. He says that our country’s cities are the key to good governance in our country largely due to the role of Mayor’s in cities. He believes that Mayors are largely unburdened by partisan politics, must demonstrate a non-partisan pragmatic style of solving problems and earn the trust of the citizenry. Can CM’s fulfill the same role? Our premise is, yes! And the panel explains how the City Manager and office can do this by examining case studies e.g. Concord, Stockton and Oxnard, CA. They range from a case that exemplifies the “non-partisan pragmatic style of solving problems” (Concord) to a complete transformation back to good governance (Stockton). The panel will discuss how City Managers and staff can effectuate change in an era of rising personnel costs, labor unrest and political challenges by evaluating and rethinking organizational cultures and norms, rebuilding basic systems, planning strategically, stepping outside your comfort zone and reflecting the leadership required to make change happen in a challenging environment.Speed Coaching

Fashioned after the “speed dating” model, speed coaching provides an opportunity for mid-career professionals to ask questions and seek answers for career upward mobility by meeting one-on-one with executives from cities, counties, and other municipal agencies. For many, this presents an opportunity to openly discuss various matters pertaining to local government administration with these executives. During this session, each participant will have an opportunity to meet with multiple executives.

Lunch with an Executive

Meet with executive leaders from all over Northern California in a casual, small group setting! Sponsored by the California City Management Foundation (CCMF) and led by ICMA President Pat Martel, this popular session offers conference attendees the opportunity to receive advice and mentorship from seasoned executives, and a chance for municipal leaders to share their wisdom with enthusiastic up-and-comers. Start brainstorming topics you always wanted to discuss and be prepared to be enlightened by some of California’s best leaders.

Wes McClure Outstanding Assistant Award

President's Award

Rising Star Award

Regional Professional Award

Ed Sajor Memorial Student Award

Longstanding Continued Support Award

Booster Award

Kelly McAdoo, Assistant City Manager, City of Hayward

Miranda Lutzow, Senior Management Analyst, City of Oakdale

Ariana Ayala, Management Analyst, City of Stockton

Kim Castro, Recreation Manager, City of Santa Clara

Matthew Channing, Administrative Intern, City of Mountain View

Bobbi Peckham, President, Peckham & McKenney

Bob Murray & Associates

CONGRATULATIONS

Attend the CGL 101 for Prospective Participants Session

Wednesday, October 12 10:30 - 11:00 a.m.

or visit:

www.mmanc.org/CGL

Delivering Revenue, Insight andEfficiency to Local Government

Sales and Use Tax I Property Tax I Business Tax

Our unmatched databases and innova ve technology leads to higherrevenue recovery from sales, property, TOT and business license taxes.

Our expert economic analysis and forecas ng delivers accurate budgetes mates, revenue trend insights and economic development opportuni es.

Our best of breed so ware solu ons help community development andf nance departments operate at peak efficiency.

888.861.0220 I info@hdlcompanies.com I www.hdlcompanies.com

Insight

Revenue

Efficiency

ENGAGING & MOBILE FRIENDLY.CHECK OUT OUR NEW SITE.

MMANC.ORGA special thanks to longtime MMANC partner

Tripepi Smith & Associates for buildingthe new website as part of an in-kind contribution!

Visit Tripepi Smith & Associates at tripepismith.com

HERE’S YOUR CHANCE TO BE

PART OF AN ONLINE COMMUNITY.

MUNICIPALMAGAZINE.COM

Be a contributor on current trends and topics surrounding local government in Northern California bywriting or being a podcast producer for MMANC’s official online newsmagazine, Municipal Magazine.

To learn more about being a guest or regular contributor, e-mail editor@municipalmagazine.com

9/28/2016 Lightshot screenshot

2016 BOARD OF DIRECTORS

REGIONAL CHAIRS

Region 1 Co-Chairs(Peninsula, South Bay, & Monterey Bay)

Kim Castro, Recreation ManagerCity of Santa ClaraElizabeth Dallman, Legislative Aide to Supr. Don HorsleyCounty of San MateoMarissa King, Organizational Development ManagerCounty of San MateoJustin Lovell, Public Works AdministratorCity of South San FranciscoNidhi Mathur, Business Systems AnalystCity of CupertinoLydia Rossiter, Senior Management Analyst – FinanceSanta Clara Valley Water DistrictGitta Ungvari, Administrative Analyst – ITTown of Los Gatos.

Region 2 Co-Chairs(North Bay / Coast)

Elishia Hayes, Management Analyst – County Administrator's OfficeCounty of HumboldtHeather M. Maloney, Administrative Services Manager – Public WorksCity of NapaTalia Smith, Management Analyst – County Administrator's OfficeCounty of MarinRebecca Woodbury, Senior Management Analyst, City of San Rafael

Region 3 Co-Chairs(Sacramento, Lake Tahoe, and Northstate)

Creighton Avila, Principal Analyst - County Administrator's OfficeCounty of El DoradoErik Johnson, Manager of Policy and AdministrationSacramento Area Council of GovernmentsMelissa Kuehne, Communications and Development ManagerInstitute for Local GovernmentShay Narayan, Senior Budget AnalystCity of Elk GroveSarah Novo, Housing and Code Compliance ManagerCity of Rocklin

Region 4 Co-Chairs(East Bay)

Monica Davis, Management Analyst – Community ServicesCity of HaywardChantal Cotton Gaines, Assistant to the City AdministratorCity of OaklandAlexandra Orologas, Assistant to the City AdministratorCity of Oakland

Region 5 Co-Chairs(Delta/San Joaquin/Central Sierra)

Vanessa Carrera, Public Information OfficerCity of TracyJohanna Ferriera, Management Analyst – City Manager’s OfficeCity of MantecaMark Hamilton, Housing Program SupervisorCity of MercedArecia Yee, Deputy Director of RecreationCity of StocktonEric Zetz, Solid Waste Program ManagerCity of Clovis

San Diego Imperial

Butte

Tehama

Shasta Lassen

ModocSiskiyou

Trinity

Plumas

SierraGlenn

LakeColusa

Placer

El Dorado

Alpine

Mono

TuolomneCalaverasAmador

YoloNapa

Solano

Sonoma

Humboldt

Norte

ContraMarin

SanFrancisco

SanMateo Santa

ClaraStanislaus

SanJoaquin

Mariposa

MaderaMerced

SantaCruz

Monterey

SanBenito

Fresno

KingsTulare

Inyo

Kern

SanLuis

Obispo

SantaBarbara San Bernardino

RiversideOrange

Sutter

Sacramento

Nevada

Yuba

Costa

Alameda

Mendocino

VenturaLos

Angeles

541

23 Region 1

Region 2Region 3Region 4Region 5

MMANC REGIONAL MAP

CORPORATE SPONSORS

MMANC thanks the 2015 Corporate Partners for their generous: contributions:

PLATINUM

BUSINESS

EXECUTIVE

CONFERENCE SPONSORS

We would also like to thank the following 2016 Annual Conference for their generous support of this year's conference:

Team Gaebler

STAY CONNECTED TO MMANC

For general information, e-mail info@mmanc.org or call (855) 737-2687.

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