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THE OIL COMPANY OF CHOICE IN SUB-SAHARAN AFRICA AND THE INDIAN OCEAN ISLANDS
ENGEN
AN AFRICAN ENERGY COMPANY
GLOBAL BACKING
ENGEN TODAY
SUPERIOR QUALITY
EXCEPTIONAL SERVICE
EXTENSIVE CHOICE
UNIQUE CONVENIENCE
A SUSTAINABLE FUTURE
SOCIAL INVESTMENT
ENGEN’S PEOPLE
CORE VALUES
ENGEN AT A GLANCE
OWNERSHIP STRUCTURE
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CONTENTS
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AN AFRICANENERGY COMPANY
“i t h h e a d q u a r t e r s i n Cape Town, South Africa,
Engen has a presence in over 20 countries in sub-Saharan Africa and the Indian Ocean Islands. As one of the region’s leading marketers of petroleum-based products and convenience services, Engen delivers on its commitments in line with its values, while keeping a firm eye on its social, environmental and economic responsibilities and opportunities.
We embrace an ethical business culture that adds value in a balanced manner by building mutually beneficial relationships with all of our stakeholders. In this regard Engen is excelling in charting new courses and delivering sustainable performance for our shareholders, our employees, our affiliates and the host communities in which we operate.
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WE EMBRACE AN ETHICAL BUSINESS CULTURE
ngen has a proud history, having been part of the African landscape since 1881, evolving over the
years to become a major player across sub-Saharan Africa and the Indian Ocean Islands.
Today, Engen is 80% owned by PETRONAS (Petroliam Nasional Berhad), Malaysia’s national oil company. Since its formation in the early 1970s, PETRONAS has grown to be included on the Fortune 500 list of the world’s biggest corporations. Through this association, Engen has global support in all areas of our business, coupled with the freedom to pursue our vision of being the oil
GLOBALBACKING
E company of choice in sub-Saharan Africa and the Indian Ocean Islands
The remaining 20% stake in the company is owned by empowerment firm Pembani and contributes to our Broad-Based Black Economic Empowerment imperat ives of equity, management, employment, procurement and enterpr ise development.
Our shareholders provide support on research, innovation, development and global best practices, giving us international know-how that can be applied locally, which is a key contributor to our on-going success and growth.
ENGEN’S VISION IS TO BE THE OIL COMPANY OF CHOICE IN SUB-SAHARAN AFRICA AND THE INDIAN OCEAN ISLANDS
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ngen enjoys a presence in over 20 African countr ies in sub-Saharan Africa and
the Indian Ocean Islands and maintains market leadership in its country of origin, South Africa. We also export our products to over 30 other territories.
We operate a refinery in Durban, South Africa, which has a nameplate capacity of 135,000 barrels per day, as well as an advanced Lubricant Oil Blending Plant, that produces 40 tons of product per hour, totalling 320,000 litres per day on a single shift.
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ENGEN TODAY ““ ENGEN HAS AN
EXTENSIVE DISTRIBUTION INFRASTRUCTURE ACROSS THE REGION
Engen has an extensive distribution infrastructure across the region, including depots, terminals, lubricants warehouses, chemical distribution centres, aviation facilities and a bitumen plant.
In addition, the company holds part ownership of 40,000 and 17,000 metric tonne product tankers. Key imports are also secured to supplement demand across our whole network. We also operate an extensive transport fleet of bulk fuel vehicles and have begun a procurement process to secure more environmentally friendly trucks as we expand our road haul capacity.
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SUPPLY, TRADING& OPTIMISATION
IMPORTS
OTHER SUPPLIERS
EXPORTS
LPG
FUEL/OIL
CRUDE
REFINERY
AFRICAN MARKET
DOWNSTREAM VALUE CHAIN
LUBRICANTS
CHEMICALS
RETAIL
COMMERCIAL
SUPERIOR QUALITY
ur long term success depends on the quality of our products and services and in this we
strive to meet the highest international standards. In order to offer the very best to our customers, we are committed to being at the forefront of our industry and benchmark ourselves against the very best.
We have access to advanced laboratories for cutting-edge product technology and innovation, while our manufacturing and storage facilities are accredited by the ISO 9001 Quality Management System, ensuring we consistently deliver the high quality our customers have come to expect.
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ACCESS TO ADVANCED LABORATORIES FOR CUTTING-EDGE PRODUCT TECHNOLOGY“ “
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EXCEPTIONAL SERVICE
n everything we do, we always consider our customers’ needs first. This is why the staff at our service
stations receive extensive service excel lence tra in ing , whi le our Customer Service Centre is dedicated to anticipating customers’ demands, and planning the manufacturing and delivery of approximately 450 products.
As well as being fully committed to delivering top-notch service, being the oil company of choice in sub-Saharan Africa and the Indian Ocean Islands means we continually evolve so that we meet the ever-changing needs of the people we serve. All our relationships are nurtured with integrity and transparency.
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“WE ALWAYS CONSIDER OUR CUSTOMERS’ NEEDS FIRST“
EXTENSIVE CHOICE
ur product range includes advanced fuels, lubricants and chemica ls fo r the
automotive, industrial, aviation, mining, agricultural, marine, pharmaceutical and coatings industries, as well as bitumens and polymers.
Access to the world’s top laboratories means every product we carry is born from advanced technology and the effective implementation, maintenance and continual improvement of business processes. Our operational excellence means we consistently meet the requirements of our customers in a competitive and cost-effective way.
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WE CONSISTENTLY MEET THE REQUIREMENTS OF OUR CUSTOMERS“ “
UNIQUEC O N V E N I E N C E
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n addition to providing fuel and lubricants on our service station forecourts, we also operate a highly
successful convenience store network called Engen ‘QuickShop’, which offers a wide range of products and services, including groceries, confectionery, magazines and other household goods.
At selected sites we partner with leading fast food brands to bring customers an alluring array of tasty treats.
Our retail network currently spans approximately 1, 500 branded service stations across sub-Saharan Africa and the Indian Ocean Islands, and is growing all the time.
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OUR RETAIL NETWORK CURRENTLY SPANS APPROXIMATELY 1500 BRANDED SERVICE STATIONS
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A SUSTAINABLE
FUTURE
I Engen is firmly focused on ensuring that our business practices are sustainable and responsible, that we adhere to the principles of good governance, and that we make every effort to improve the lives of the communities in which we operate. We are committed to delivering energy safely and reliably, and ensuring no harm to people, both in our workplace and in the communities that surround us.
WE ARE COMMITTED TO DELIVERING ENERGY SAFELY“ “
n line with our commitment to continuous growth, we seek to balance and integrate economic,
environmental and social considerations into our business decisions. This encompasses strong HSE management and performance, the cont inuous development of our employees, and making an enduring contribution to society.
Our Refinery and Lubricating Oil Blending Plant in South Africa are both accredited by the ISO 14001 Environmental Management System.
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SOCIAL I N V E S T M E N T
orporate Social Investment is at the heart of our business strategy. We strive to act as
social leaders and effective agents of positive change. Our inclusive multi-stakeholder approach aims to change people’s lives for the better via carefully crafted investments, which benefit both business and society.
All of our CSI projects fall within our three defined focus areas of education, safety and the environment.
Engen is also a longstanding active supporter of sport and sports development, and is proud to contribute to the development of tomorrow’s stars through our numerous sports initiatives.
Sports in which we invest include footbal l , cycl ing , motorsport and athletics.
C “OUR CSI PROJECTS FALL WITHIN OUR THREE DEFINED FOCUS AREAS OF EDUCATION, SAFETY AND THE ENVIRONMENT
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ENGEN’SPEOPLE
ur people are our most valued assets. It is their
passion and energy that has led us to success. We strive to provide a stimulating, challenging and rewarding environment where professional and personal development opportunities are top-of-mind.
Having built up a solid reputation as an employer of choice, our joy is in seeing our employees fully realise their potential.
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OUR MOST VALUED ASSETS
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CORE VALUES
“OUR STANDARDS OF EXCELLENCE
very one of our employees commits to our core values of Integrity, Ownership, Teamwork,
Empowered and Performance. These are our standards of excellence we strive to achieve as a responsible company and good corporate citizen in every country in which we operate. And they are non-negotiable!
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From multi-million dollar commercial endeavours, to providing fresh bread at our service stations, everything we do is with the goal of providing quality petroleum products and convenience to our customers.
We are constantly striving to bring the Engen promises of service, quality and support to the citizens of Africa. Which is why, for many years now, we’ve been saying:
WITH US, YOU ARE
NUMBER ONE
• Presence in over 20 countries
• Products exported to over 30 more countries, mostly in Africa and the Indian Ocean Islands
• Refinery (based in Durban, SA) has a nameplate capacity of 135,000 barrels per day
• Lubricating Oils Blending Plant (in Durban, SA), produces 40 tons of product per hour, totalling 320,000 litres per day on a single shift
• Approximately 1,500 service stations across sub-Saharan Africa and the Indian Ocean Islands
• Convenience stores at approximately 600 Engen service stations
• Extensive storage and distribution infrastructure, including:
- Depots - Terminals - Lubricants Warehouses - A Bitumen Plant - Aviation facilities at leading airports
• Transport fleet consists of approximately 180 bulk fuel tankers
• Part-ownership of 40,000 and 17,000 metric tonne product tankers
“KEY FACTS AND FIGURES
ENGEN AT A GLANCE
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PRODUCT RANGE:• Automotive fuels and lubricants• Industrial fuels and lubricants• Aviation fuels and lubricants• Marine fuels and lubricants• Hydrocarbon solvents• Polymers• Bitumens
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Engen Limited holds 100% in Engen Holdings (Pty) Limited, which in turn holds 100% in Engen International Holdings Limited (an off-shore company based in Mauritius). The latter company holds all the shares in Engen’s affiliates across sub-Saharan Africa.
Enpet Insurance Limited, domiciled on the Isle of Man, and Enpet Africa Insurance L imited (a company incorporated in South Africa), are both 100% subsidiary companies through which Engen’s insurance programmes are placed and managed. Engen Petroleum Ltd owns 50% of the shares in Petrochemical Shipping Limited. Unicorn holds the remainder.
OWNERSHIP STRUCTURE
ngen Limited is owned b y Petrol iam Nasional Berhad ( P E T R O N A S ), M a l a y s i a ’s
nat ional o i l company, which holds 80% of the equity through PETRONAS International Corporation Ltd (PICL).
Pembani, a black-controlled South African company focusing exclusively on the broader energy sector, holds the remaining 20% through Afric Energy Resources (Pty) Ltd. Pembani owns 55% of the share capital of Afric Oil (Pty) Ltd through its wholly-owned subsidiary Afric Energy Resources (Pty) Ltd. Engen Holdings (Pty) Limited owns the remaining 45% of Afric Oil (Pty) Ltd.
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CONTACTENGEN PETROLEUM LTDENGEN COURTTHIBAULT SQUAREPO BOX 35CAPE TOWN 8001TEL: +27 21 403 4911FAX: +27 21 403 4067EMAIL: [email protected]: WWW.ENGENOIL.COMETHICS LINE: 0800 11 5354 (RSA)+27 12 543 5829 (INT)
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BOTSWANA BURUNDI DRCGABONGHANAKENYALESOTHOMALAWIMAURITIUSMOZAMBIQUENAMIBIARÉUNIONRWANDASOUTH AFRICASWAZILANDTANZANIAZIMBABWEZAMBIA “
ENGEN OFFICES IN AFRICA