2015 texas education day - february 13, 2015 1 improvements to the passenger experience at dfw...

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2015 TEXAS EDUCATION DAY - FEBRUARY 13, 2015 1 Improvements to the Passenger Experience at DFW Airport 2015 Texas Education Day February 13, 2015

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Page 1: 2015 TEXAS EDUCATION DAY - FEBRUARY 13, 2015 1 Improvements to the Passenger Experience at DFW Airport 2015 Texas Education Day February 13, 2015

2015 TEXAS EDUCATION DAY - FEBRUARY 13, 2015

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Improvements to the Passenger Experience at DFW Airport

2015 Texas Education DayFebruary 13, 2015

Page 2: 2015 TEXAS EDUCATION DAY - FEBRUARY 13, 2015 1 Improvements to the Passenger Experience at DFW Airport 2015 Texas Education Day February 13, 2015

2015 TEXAS EDUCATION DAY - FEBRUARY 13, 2015

In Just the Past 4 Years, American has Added Nonstop Service to 13 New International Destinations in 10 Countries From DFW

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Page 3: 2015 TEXAS EDUCATION DAY - FEBRUARY 13, 2015 1 Improvements to the Passenger Experience at DFW Airport 2015 Texas Education Day February 13, 2015

2015 TEXAS EDUCATION DAY - FEBRUARY 13, 2015

During This Same Period, 8 Airlines Have Entered the DFW Market, Adding New Nonstop Service to 4 International Destinations

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Page 4: 2015 TEXAS EDUCATION DAY - FEBRUARY 13, 2015 1 Improvements to the Passenger Experience at DFW Airport 2015 Texas Education Day February 13, 2015

2015 TEXAS EDUCATION DAY - FEBRUARY 13, 2015

More Than 82% of Arriving International Passengers at DFW Benefit From Expedited Immigration and Customs Screening

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*Citizens of all U.S. Visa Waiver Program (USVWP) countries are eligible to use APC kiosks at DFW. USVWP countries include: Andorra, France, Luxembourg, Singapore, Czech Republic, Austria, Germany, Monaco, Slovenia, Estonia, Australia, Iceland, Netherlands, Spain, Hungary, Belgium, Ireland, New-Zealand, Sweden, Latvia, Brunei, Italy, Norway, Switzerland, Lithuania, Denmark, Japan, Portugal, United Kingdom, Slovakia, Finland, Liechtenstein, San Marino, South Korea, Malta, Chile, and Taiwan.

Page 5: 2015 TEXAS EDUCATION DAY - FEBRUARY 13, 2015 1 Improvements to the Passenger Experience at DFW Airport 2015 Texas Education Day February 13, 2015

2015 TEXAS EDUCATION DAY - FEBRUARY 13, 2015

Carry E-Z Further Streamlines the Arrival Process for Crew and Passengers of any Nationality with Carry-on Bags Only

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Page 6: 2015 TEXAS EDUCATION DAY - FEBRUARY 13, 2015 1 Improvements to the Passenger Experience at DFW Airport 2015 Texas Education Day February 13, 2015

2015 TEXAS EDUCATION DAY - FEBRUARY 13, 2015

DFW’s Expedited Screening processes Have Dramatically Decreased Wait Times – and Shortened Minimum Connect Times

* Comparison for the period January 1 thru July 21, for both 2013 and 2014.

1550000

1600000

1650000

1700000

1750000

1800000

1.6M

1.8M

8.2 % increase

0

5

10

15

20

25

30

26 min.

12 min.

53.8% Decrease

International Passenger Arrivals at DFW*

Average Wait Times in Immigration and Customs at DFW*

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Page 7: 2015 TEXAS EDUCATION DAY - FEBRUARY 13, 2015 1 Improvements to the Passenger Experience at DFW Airport 2015 Texas Education Day February 13, 2015

2015 TEXAS EDUCATION DAY - FEBRUARY 13, 20152015 TEXAS EDUCATION DAY - FEBRUARY 13, 2015

DFW’s Recently-Opened Dallas Area Rapid Transit (DART) Station Offers Passengers Multi-Modal Transportation Options

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Page 8: 2015 TEXAS EDUCATION DAY - FEBRUARY 13, 2015 1 Improvements to the Passenger Experience at DFW Airport 2015 Texas Education Day February 13, 2015

2015 TEXAS EDUCATION DAY - FEBRUARY 13, 2015

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Improvements to the Passenger Experience at DFW Airport

2015 Texas Education DayFebruary 13, 2015