Bruce Reagan Associate GIS Developer

City and County of Denver

Award winning (Allan Glen) In use since 2006 Built on ArcIMS Numerous plug ins Used daily by 200+ users

ArcIMS unsupported Some limitations –

Couldn’t change symbology Couldn’t save projects Device dependent (pc only) Change base maps Consume outside services Couldn’t add data (shapefiles, spreadsheets etc)

Investigating how previous app was being used

Customer feedback Goal: ◦ Make sure everything necessary was available

before shutting down LVM

We couldn’t lose any functionality. But what functionality was really being used? Vision: Small Focused Applications

Interviewed 12 major groups and over 200 users

Looked at logs of layer usage (over 700 layers) and tried to identify users for each layer

What department or agency do you work for? Accountability andReformAgencies Under theMayorAuditor's Office

Board of Ethics

City Council

Civil ServiceCommissionClerk and Recorder

CommunityPlanning/DevelopmentCounty Court

Cultural Affairs

Denver Health MedicalCenter

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I did not knowthe City hasan internal

mapapplication

I do not knowhow to usethe internal

mapapplication

I have notbeen trained

on thisapplication

I find theapplication

complicatedor confusing

It does notapply to the

work I do

You indicated you do not use the City's internal mapping application, Locate View Map. Why not? (check all that may

apply)

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In the right hand panel of LVM, you will find customized ‘Documents and Maps’ and ‘Tools’. Please check any of those which you use

for your work. (you may select more than one)

Top 100 – roads, parcels, images, addresses Everything is important!

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Opened 2013

Opened 2013

One thing we found is that some people used it

like ArcView largely because of the dreaded ! Essentially just browsing data Small focused applications - NOT!

Address / parcel lookup Document search Parcel comparisons Reverse address lookup Normal GIS functions – Identify, select, query

etc.

Multiple viewers Allows user groups to customize ◦ Parks ◦ Community Planning ◦ Public Words ◦ Assessment ◦ General viewer

Application

Sites CPD Public Works

Parks and Rec

Themes

Viewers

Planning Landmark Census Permitting

Right of Way FEMA Floodplains DES and Survey Wastewater customer service

Planning Landmark Census Permitting

Silverlight HTML5 Desktop

Tablet Phone

In addition to new viewers each viewer could have multiple themes, customized to each groups ‘startup’ parameters.

Reduced the number of sites we had to create

Built on Windows Workflow Foundation. We have created about 10 to do common

tasks. Some workflows are secured using Windows

Authentication (street sweeping, parcel comparables)

Very useful….. HOWEVER….

Very positive Of course, they focus on the things it is not

Missing one workflow

Publishing 500 feature classes in 70 services 4 Clustered AGS servers 2 Web Servers Implementing F5 caused a delay of about 4 months

HTML5 Viewer! Additional, smaller, focused viewers

(Emergency Management) Mobile platform

MANAGE EXPECTATIONS! Really find out what is being used and by who The Server calculation spreadsheet is more

like guidelines. More customer outreach / increase awareness

If starting from scratch, start small and build

up.