2015 corporate · b2b presales 12 presales engineers & 40 technical experts support the sales...
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2015 | Corporate Profile
OUR COMPANY
PROFILE HISTORY
KEY FIGURES STRATEGY
HUMAN RESOURCES
INSTITUTE
PARTNERSHIPS / ALLIANCES
OUR COMPANY
V. KAFKAS S.A. In recent years V. Kafkas S.A. has been one of the most dynamic Greek companies in the electrical and light fittings sector, with an unrivalled volume of sales which amounted to 99.3m Euro in 2014.
Our Company
1975
Founding of V. KAFKAS
V. KAFKAS S.A. Inaugurates its private
premises
3
1989
1982
4 5
1996 2000
History
History
V. KAFKAS S.A. comes first in sales of electrical
goods in Greece.
600 Employees The company becomes a full member of the European FEGIME Group
Establishment of Kafkas Institute of Training & Development
2003 2005 2007 2014 2010
2004 2012 2013
10 14 18 29 45
2006
Manufacturing plant acquisition for the design and assembly of Electrical Switchboards
2nd Manufacturing plant acquisition for the design and assembly of Electrical Switchboards
KEY FIGURES
Key Figures
Sales Increase
50,32
61,8 68,34 70,41
75,6 76,17 82,47 86,11
99,3
0,00
20,00
40,00
60,00
80,00
100,00
120,00
2006 2007 2008 2009 2010 2011 2012 2013 2014
in mil. €
32% Market Share
16 18
21 26
29 31 34
39
Key Figures
45
Electrical and industrial goods
Other
Installation Materials
Luminares and lamps
Electrical Switchboards
Structured cabling and telecommunications
Product Portfolio
32%
28%
30%
SOURCE 2014
1% 4%
5%
Key Figures
The Market
78%
22%
Industry
Commercial
Buildings
Infrastructure
SOURCE 2014
Key Figures
Residential
STRATEGY
Strategy
Strategy
Our Values
Trust & Respect We develop the abilities and skills of our people, encourage their enthusiasm and drive, and head towards the future with respect and mutual trust. The diversity of our people and our confidence in their abilities and potential are the driving force of our company. . We work together we become stronger We join forces to achieve a common goal: the continued success and growth of our company. By cooperating closely in an honest and constructive manner, we combine our individual skills and talents to make a difference. We support each other and make a great team!
Strategy
Our Values
Passion for excellence & constant improvement We set challenging goals and aspire to grow on a personal and corporate level. Committed to excellence and professional development, we embrace change and innovation to successfully cope with today’s constantly changing economic, social and technological environment. We are agile, flexible & effective We operate in a flexible, effective and timely manner to tackle today’s complex challenges. We are leaders and trendsetters; always a step ahead.
Key strategic pillars
Profitable growth We streamline our organization and develop strategic alliances to boost our profitable growth.
Optimal resource management We work continuously on improving the company’s management systems, increasing productivity and the quality of our services, in order to ensure maximum efficiency and the best possible use of company resources.
Synergies and collaborations We pursue leverage and synergy opportunities across the whole company, and pursue corporate partnerships with both suppliers and customers that generate added value.
Exploiting new technologies We identify and combine new technologies to provide integrated energy efficiency solutions – playing our part in protecting the natural environment.
Strategy
Our Vision
Our vision is to remain the preferred
and undisputed choice of our
customers in the electrical equipment
market by offering them added value
through consistent investments in
human resources development, by
identifying and taking advantage of
opportunities that arise in a constantly
changing financial and technological
environment and, ultimately, by
promoting and supporting innovative
solutions.
Strategy
Human Resources 662 employees, drawing on many years of
experience and training, but mainly
distinguished by their passion, loyalty and
dedication to the company’s principles and
values
KAFKAS S.A. has no more valuable asset
than its people. Ever since the company was
established it has been setting up capable
and dynamic working teams – improving
workforce efficiency and increasing
employee productivity.
Our objective is to supplement the initial
training of our staff with ongoing procedures
for the improvement and enhancement of
their skills. We make ongoing investments in
the professional and personal development
of our personnel, with continuous training
programs that help them acquire new
knowhow and develop their talents and skills.
Human Resources
Innovation
Vocational Training Service
The Kafkas Institute of Training & Development is a model initiative set up by KAFKAS to provide specialist training programs. Offers knowledge and resources to company customers and to all those interested in acquiring better opportunities for career advancement. The courses are designed for: • Electricians • Engineers, architects, builders, maintenance engineers • Students • Companies and all those keen to enrich their knowledge and skills
Innovation
We continually invest in the professional training and development of our people to consistently offer added value and innovative solutions to our customers. Our in-house training programs cover 4 key areas: Products and New Technologies Procedures Sales Techniques Management & Business
In-House Training Programs
Partnerships/Alliances
On 1/1/2013 V. KAFKAS S.A. became a full member of the FEGIME Group – an alliance of European companies dealing in electrical equipment technology. The FEGIME Group does business in 17 countries in Europe. It has 190 corporate members with approximately 950 outlets selling electrical equipment. The main objectives of the FEGIME Group are the exchange of best practices and know-how among members and the improvement of relations between its trader members and the leading European suppliers.
OUR ACTIVITIES
BUSINESS DEVELOPMENT
SALES NETWORK
LOGISTICS SUPPLIERS
CUSTOMERS
REFERENCES
Business Development
B2B Sales 16 Account Managers, focused on fully
meeting major customer requirements,
exploring current needs and monitoring
the progress of supplied solutions.
B2B Presales 12 Presales Engineers & 40 Technical
Experts support the sales department
as part of our mission to provide fully
integrated services to our customers.
Responding to customer requests within
48 hours is the cornerstone of service
excellence.
Business Development
Lighting The Lighting Department provides
professional lighting design services to
commercial and residential projects
based on a 4 phase process:
1. Customer requirements
2. Main concept
3. Technical specifications
5. Technical support and supervision of
completed installations. Projects Equipment & Services KAFKAS department that handles
selected projects, providing inter-
departmental and major supplier
coordination to ensure time and cost
effective project implementation.
Business Development
Energy Solutions & Industry Implementing the company’s strategy,
the Energy Solutions & Industry
department addresses contemporary
challenges through responsible business
practices.
The Energy Solutions & Industry
department designs diverse applications
to maximize return on investment for the
investor, assure flexibility and ease of
application for the installer and ensure
operational reliability for the user. Utilities Department that exclusively handles the
preparation and submission of public
tender proposals.
Business Development
2 Switchboard production plants Design and production of superior
quality products – low and medium
voltage switchboards – based on
project-specific requirements and
specifications.
Switchboard components and cabinets
are sourced from the world’s leading
manufacturers of branded electrical
equipment. As a result, every
switchboard produced is an integrated
and fully functional unit certified by top
European testing centers.
Production of 6,900 switchboards
annually.
Sales Network
CORFU
KOZANI
THESSALONIKI 3 STORES
IOANNINA
TRIKALA
LARISA
LAMIA
PATRA 2 STORES
KORINTHOS
CHALKIDA
ATTIKI 20 STORES
KALAMATA SPARTI
CHANIA RETHYMNO IRAKLEIO
KOS
RHODES
ARGOS
AGRINIO
NEA MOUDANIA
Stores
Nationwide coverage across
Greece with 45 stores / 20 in
Attica
One Stop Shop
Excellent service provided by
expert staff – We deal with
7,000 customers every single
day
Wide range of products
providing integrated solutions
(total solution approach)
49.000 m² of floor space in our
stores
LESVOS VOLOS
Logistics
Logistics
40 trucks, forming the company’s own fleet
42,130 deliveries of materials each year
Dispatch & same-day delivery of materials
Service
6 Warehouses - hubs
Suppliers
Our key Suppliers
More than 300 suppliers
Suppliers
Suppliers
Suppliers
Customers
Our main Customers
125.000 Customers
Customers
Customers
References
References
References
LAFARGE GROUP
The project objective
Supply of electrical MRO material for the
Lafarge Group and Lafarge Cement.
Location
3 cement plants and 45 aggregate plants.
Benefits
Dispersion of network across Greece
Logistics centers in provinces
Automation of order processing using
SAP IT system
Central management through B2B pre-
sales section of offer requests
Product range
Agreement on MRO product prices on
annual basis.
UNILEVER The project As part of its environmental commitment and in order to reduce its energy footprint, Unilever Hellas asked our Lighting Department to upgrade the lighting systems in the company’s new offices. The solution Focusing on fully meeting office space lighting requirements while achieving maximum energy efficiency, we used LED technology lighting fixtures for excellent performance and energy savings. The result We successfully met performance and lighting quality requirements while reducing energy costs by 45% compared to a conventional fluorescent lamp solution. The initial investment for the 765 LED luminaires is amortized in less than 2 years.
References
DIVANI APOLLON PALACE & THALASSO The project The Divani Apollon Palace & Thalasso Resort asked us to prepare a lighting cost and energy optimization plan. Given the round-the-clock hospitality operation and the resulting high energy costs, the top priorities were energy savings and lighting cost reductions. The solution We recommended the replacement of all incandescent and halogen lamps with LED technology lamps. The result We achieved energy savings of about 80% thanks to the long life, low energy consumption, high performance and advanced technical specifications of the recommended lamps. The expected payback period for the initial investment was reduced to 11 months. We delivered excellent and long lasting lighting quality by using branded, quality assured products.
References
ΙΝΤΕRSPORT The project & the need
Lighting which offers reliable solutions in
terms of customer movement and
orientation, as well as safety and
rational use of electricity. The design
also contributes to higher sales through
the effective showcasing of products,
while creating the appropriate
atmosphere, showing goods in their true
colors and illuminating to best
advantage their form and texture.
The lighting scheme works hand in hand
with the architecture and décor, is easy
to maintain and sufficiently versatile to
allow future changes in the layout of the
venue.
References
FRIESLAND CAMPINA The project Friesland Campina Hellas SA asked our Lighting Department to undertake the energy upgrading of the production floor, offices and common use areas at the company’s plant in Patras. The solution Considering the specific production area requirements, we replaced the existing equipment with LED technology lighting fixtures, meeting demanding temperature and lighting requirements. The result The replacement of 440 lighting fixtures in all aforementioned areas resulted in energy savings of over 60% and a 2-year payback period.
References
OUR COMMITMENT
OUR PEOPLE AND THE WORLD AROUND US
DISTINCTIONS AND AWARDS
Our people and the world around us
As a leading player in its sector, well aware of the responsibilities that come with its role, KAFKAS has
incorporated a range of CSR practices in its overall strategy.
Through a variety of actions and programs, the company secures a number of tangible benefits for its
employees, local communities and the environment.
Transparency and clear operating procedures
A creative work environment
Respect for human values
Support for green entrepreneurship
Ongoing human resources development using the latest
training techniques - 17,700 hours of training
Active measures to protect the environment – one of the company’s key priorities
CSR
Awards and Distinctions
TÜV AUSTRIA HELLAS for managing product quality in accordance with ISO 9001:2008 | TÜV AUSTRIA HELLAS for its environmental management in accordance with ISO 14001:2004.
True Leader (2011-2012) | Business Leaders in Greece (2007-2012) | Strongest Companies in Greece (2010- 2012) | The most
profitable companies in Greece (2005, 2013) | EFQM committed to excellence | «ΑΙΕΝ ΑΡΙΣΤΕΥΕΙΝ»: "Ever to Excel“ (2012) | Great Place to Work (2014)
Stores Today
Store Concept 2020
Head Office 1st km Markopoulou Ave., Peania, Greece Τ +30 216 300 3000 | F +30 216 300 3100 www.kafkas.gr | [email protected]