2015

Age UK WarwickshireAge UK Warwickshire

Elizabeth PhillipsChief Executive

Presented by

2015

Falling through the GapsNorth Warwickshire Borough

Age Gender

55-64 15

65-74 35

75-84 71

85+ 43

9%

21%

43%

26%

Single Males 27

Single Females 73

Couples 64

Total number of client households: April 2013 to March 2014 : 164

2015

Referrals

A Social Services 8

B Self 49

C Family/Friends 13

D Age UK 24

E Health Auth.

F Other 71

5%

30%

8%

15%

0%

43%

2015

North Warwickshire Borough

Age Gender

55-64 11

65-74 41

75-84 67

85+ 33

7%

27%

44%

22%

Single Males 21

Single Females 74

Couples 57

Total number of client households: April 2014 to March 2015 : 152

2015

Referrals

A Social Services 4

B Self 41

C Family/Friends 16

D Age UK 44

E Health Auth. 2

F Other 45

3%

27%

11%

29%

1%

30%

2015

Problem areas identified

 

• No smoke detectors (fire risk on first floor)• No door chain/bar• Large gaps around both front and rear doors, allowing draughts.• Letterbox seal broken, allowing draught• Basic locks on front and rear doors• Front step awkward for occupier• Key left in rear door lock (possible to turn from outside)• Utility room mat slips• Flex on iron twisted• No Lifeline phone system• Flue on multi-fuel stove needs sweeping.• No carbon monoxide detector.• Rail needed by shower.• Toilet seat raiser needed• Fuse board RCD not tested.• Numerous trip hazards outside property, mainly due to type of surface.• Eye test overdue• Hearing issues.

2015

Work Carried out by Handyperson • Fit grabrail by front step• Fit plastic grabrail by shower• Fit two smoke detectors• Fit door bar ( supplied free by North Warwickshire

Neighbourhood Watch)

Under current scheme with Eon (and supplied free of charge)

• Fit draught excluder strips around front and rear doorframes• Fit new letterbox seal• Fit radiator foils to two radiators in lounge. 

6

52116

192

318

108

153

162

51

0.00

50.00

100.00

150.00

200.00

250.00

300.00

350.00

400.00

Mar Apr May Jun Jul

2015

Referrals by Date: 879

P2: 482

P1: 397

228

29

140110

28

344

0

50

100

150

200

250

300

350

400

Accepted Declined Awaiting Contact

Accepted/Declined/Awaiting Contact

P1 P2

0

5

10

15

20

25

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 46 47 48 51 53 55 57 60 63 70 74 75 76 88 102

No

of C

lient

s

Days elapsed from referral received to completed

P2

P1

Completed Client Referrals by No. of Days

0

2

4

6

8

10

12

14

16

18

External Referrals (2 or more) P2

P1

GP Navigators 1st March – 10th July 2015