2015-2016 · 2019. 7. 23. · 2015-2016 annual report bringing care and community together 2...
TRANSCRIPT
2015-2016Annual Report
Bringing Care and Community Together
2 MacNeil Court, Kanata, Ont. K2L 4H7Phone: 613-591-3686 Fax: 613-591-2501 TTY: 613-591-0484 BN: 12821 9201 RR 0001 [email protected] www.wocrc.ca
WOCRC.CRCOO
@WOCRC_CRCOO
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Message from the Executive Director and Board Chair
• AgrantfromtheRuralOntarioInstitutewhichresultedinadiscussionbyover300WestCarletonresidentsandcommunitypartnersregardingtheneedsofseniorslivinginruralwestOttawa;
• SupportsprovidedtolocalcommunitygroupssponsoringSyrianrefugeesandworkwithOttawapartnerstosupportgovernment-assistedrefugees;
• Our229volunteerscontributed30,280hoursofservice;
• AsuccessfulrecruitmentandorientationofsixBoardMembersledwaytothecontinuedstrengthinthegovernanceandleadershipfortheCentre;
• SignificantdiscussionregardingtheBoardadvocacyroletoensurethecontinuedsuccessoftheWOCRC.
Weknowthereismoretobeaccomplishedandwewillfacenewchallengesinthecomingyear,butweareconfidentthatbycontinuingtoworktogetherwewillmeetthesechallenges.Pleasejoinusincelebratingour30thanniversarythisyearaswecontinuetochangeourpartoftheworld.
Sincerely,
CathyJordan RobertBourgeois
Thirtyyears!It’stheamountoftimetheWesternOttawaCommunityResourceCentre(WOCRC)hasworkedtoimprovethelivesofresidentsinwesternOttawa.ThisworkcannotbedonewithoutthehelpofastrongBoardofDirectors,dedicatedstaff,committedvolunteers,caringlocalpoliticians,generousdonors,supportivefunders,engagedcommunitymembersandlike-mindedpartners–allofwhomhaveworkedtogethertomakeourpartoftheworldabetterplace.Theinvolvementofthesecaringpeoplehasledtomanysuccessesin2015-2016tocelebrate:• Acentre-widehealthequitytrainingforBoard
Membersandstaff,leadingtoagreaterunderstandingofbarriersfacedbyresidents;
• TheintroductionofanLGBTQ+youthdrop-in–fondlynamedtheQueerios.ThisgroupwasinstrumentalinplanningthefirstPrideeventheldinKanataandwasrecognizedbytheOttawaChild&YouthInitiative’sGrowingUpGreat–SafeandCaringEnvironmentAwardfortheirwork;
• LeadershiponseveralinitiativesincludingtheimplementationoflocalHealthLinks;
• AnewpartnershipwithAlgonquinCollegeandtheChamplainLocalHealthIntegrationNetworkinwhichtheWOCRCopenedanAdultDayProgramattheCollege.ThisnewprogramprovidesmuchneededservicetoindividualswithdementiaandalsooffersreallifecommunityexperiencetotheCollege’sstudents;
VisionandMissionProgramsandServicesGuidingBeliefsAdultDayProgram:AlgonquinCollegeEvaJamesAward:RuthWillsher2015-2016OutcomesDonorsFundersTestimonials
Contents
ChairRobertBourgeois
Vice-ChairsRichardAnnettCindyO’LearyMary-AnnRowan
DirectorsValerieCollinsTeishaGaylardKristaHelmanCarolynJohannesCédricLarigaldieBarbaraLippettAlexandraMohrLarryPeterson*StephenSliwa*
Board of Directors
Robert BourgeoisChair,BoardofDirectors
Cathy JordanExecutiveDirector
*resignedmid-term
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Bringing Care and Community Together
WeenvisionafutureinwhichWesternOttawaiscomprisedofvibrant,safeandhealthycommunitieswhereeveryonehasaccesstotheservicesandresourcestheyrequirefortheirhealthandwell-being.
Our Vision
TheWOCRCpartnerswithotherstodevelop,provideandcoordinateaccessiblecommunity,healthandsocialservicesforallmembersofourdiversecommunities.WearecommittedtoensuringaccesstopermanentandqualityFrenchLanguageServicesinourdesignatedprogramsandservices.
Our Mission
Programs and Services
TheWOCRCoffershealthandsocialservicesandprogramstobenefitindividualsofallagesinfarwestOttawa.
Community Support ServicesTheCommunitySupportServicesprogramiscommittedtohelpingseniorsliveindependent,activeandmeaningfullives.SomeoftheservicesincludeMealsonWheels,TransportationandanAdultDayProgramforadultswithaconfirmeddiagnosisofdementia.
Violence Against WomenTheViolenceAgainstWomenprogramoffersindividualsupport,informationandreferral,crisiscounselling,advocacy,transitionalandhousingsupportandgroupsforabusedwomenandtheirdependants.
Chrysalis HouseChrysalisHouseisasafeandsecureshelterinwesternOttawa.Itisaplacewhereawomancangotoprotectherselfandherdependantsfromviolenceandabuse.Inthissupportiveenvironment,awomancanfocusonherpersonalneedsandchoices,aswellasonherdependants’needs.
Counselling ServicesTheWOCRCprovidesfreeandconfidentialshort-termcounselling,crisiswalk-in,phonesupport,andinformationandreferrals.
Ontario Early Years Centre – CarletonTheOntarioEarlyYearsCentre–Carletonprovidesavarietyoffreeprogramsandservicesforparentsandcaregiversofchildrenfrombirthtosixyears.Servicesincludedrop-inprograms,trainingopportunities,playgroupsandspecialevents.TheCentrealsooffersinformationandreferralservicesandaresourcelibrary.
Community DevelopmentRuralandsuburbancommunitydevelopmenthasbeenfocusedonadvocacy,povertyreductionandequity,diversityandinclusionforvisibleminorities.Recently,theWOCRChasfocusedonrelationships,capacity-buildingandcommunityempowerment.
Children, Youth and FamiliesTheWOCRCpresentschildren,youthandfamilieswithawiderangeofprogramsthatprovidecopingandlearningskillsforavarietyofissues.ProgramsincludeBullyingPrevention,HomeworkClub,FRIENDS,TheZONEYouthDrop-In,QueeriosLGBTQ+YouthDrop-Inandworkshopsforparentsandcommunitypartners.
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Guiding Beliefs
Webelievethatpeoplehavetherighttomaketheirownchoices,andtakecontrol,individuallyandcollectively,oftheirlives.
Therefore,wearecommittedtoprovidinginformationandresourceswhichwillenablepeopletomakeinformeddecisions.Wearededicatedtocreatinganenvironmentwherepeopleparticipateinactivitiesthatpromotesocialchange.
Empowerment
PartnershipWebelievethatbyworkingtogetherwecanachievemorethanwecanonourown.
Therefore,wearecommittedtocreatingpartnershipswithindividualsandgroupsthatbuildonequality,respect,integrity,accountabilityandresponsibility.Wewillengagewithothersinasupportive,non-judgmentalenvironmentwhereeveryonecanshareknowledge,experience,strengthsandskills.
Webelievethatwewilltransformourvisionintorealitybydevelopinginnovativesolutionstothecomplexanddiverseissuesfacingourcommunity.
Therefore,wearecommittedtocreatingalearningculturethatisflexible,dynamic,embraceschangeandencouragesevolutionarythinking.Wearededicatedtosharingourlearning,knowledgeandbestpracticesforthebenefitofthepeoplewithwhomweinteract.
Innovation
TheWOCRChasfourcoredeeplyheldbeliefs,whichguideourapproachtoservingourcommunityandaredemonstratedthroughourday-to-dayinteractionswithclients,partners,volunteers,membersandstaff.
Webelievethatdignity,respectandjusticearerightsofallpeopleregardlessofage,language,ethnicity,culture,religion,ability,gender,income,geographicallocationorsexualorientation.
Weacknowledgethattherearesystemic,socialandculturalbarriersthatpreventpeoplefromhavingequalaccesstoresourcesandopportunities.
Therefore,wearecommittedtorecognizingandaddressingbarrierssuchasviolence,poverty,isolation,exclusion,oppressionanddiscrimination,soastoenablepeopletoreachtheirfullpotential.
Equity
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Adult Day Program: Algonquin College
TheWOCRC,inpartnershipwithAlgonquinCollegeandtheChamplainLocalHealthIntegrationNetwork(LHIN),haslaunchedanewAdultDayProgram(ADP)intheCity’swestend.Thepartnershipisauniqueone.Simplyput,theWOCRCisthefacilitatoroftheprogram,AlgonquinCollegeisthehostandtheLHINisthefunder.It’simportanttonotethefacilityinwhichtheprogramrunswasfurnishedwiththehelpofalargedonationfromtheEstateofthelateAnitaGarbarinoGirard.Inherhonour,itwasofficiallynamedtheGarbarinoGirardCentreforInnovationinSeniorsCare.ThoughtheCentrewillalsobeusedforotheractivities,itsmainpurposeistohosttheWOCRC’ssecondADP.ThenewprogramhaditsfirstclientonFeb.18,2016andtodayitisalmostatcapacity(30clientsintotal,or10perday).JustlikeouroriginalADPlocatedatourmainlocation(2MacNeilCourt),thisADPhasasitsmaingoalstoofferrespitetocaregiversandafulldayofactivityforadultsexperiencingdementia-relateddisorders.Morespecifically,theprogramisdesignedtoassistclientsinachievingandmaintainingtheirmaximumleveloffunctioningandoffertheopportunityforsocialization.Inadditiontoprovidingrespiteandsupporttocaregivers,participationinADPsmayreduceacutecareresourceutilizationanddelaylong-termcareadmissions.ThecreationofthisprogramincreasesADPattendancedaysby1,500.Thisissignificantduetotheincreaseinnumberofindividuals
livinginthecommunitywithadementiadiagnosis.“It’sadesperatelyneededprogram,”saysTonyLawson,aclientoftheADP.Fullyawareofhiscognitiveimpairments,heenlistedhimselfintheprogramtoproviderespiteforhiswife.TheADPteamrunsprogramsfocusedonmentalstimulation,physicalactivity,socializationandrelaxation.Thisincludes,butisnotlimitedto,facilitateddiscussiononcurrent,non-controversialevents,educationalpresentations,chairexercises,boardgames,sing-alongsessions,crafts,lunchpreparationandmanicures.IttakesaspecialtypeofpersontorunanADP.Theprogram’sstaffarekind,caringandcompassionate.“They’refantasticasfaraspatience,professionalismandinunderstandingwhatwe’regoingthrough,”saysTony.Formanyclients,theyaredealingwithloss:thelossofindependence,theabilitytomakejudgmentcalls,amongothers.Depressionisnotuncommon.AsforTony,hesaysheacceptsthefactthathewillneverhavethingshehadbeforetheprogressionofhisdisease.That’swhyheenjoyshelpinginawaythathecan,throughmotivationandhumour.“Ithrowintheoccasionalsillyjoke,”hesayswithasmile.Allclientsareuniqueintermsoftheirconditionandmanyareatdifferentstagesoftheirdisease.Tonysayshislong-termmemoryisgreat;butshort-term,notsomuch.Awell-travelledman,heremembersvisitingthe
GreatWallofChinaandseeingpandabearsandtheTajMahal.Helikestohelpbytellingstoriestootherclients.“Theireyeslightup,”hesays.AnimportanteducationpiececomeswiththecreationofthisCentre.StartinginSeptember2016,AlgonquinCollegestudentsparticipatingintheFacultyofHealth,Public
Safety&CommunityStudieswillbegintoreceivehands-ontrainingthroughtheirplacements,increasingtheknowledgeandskillsofthoseenteringtheworkforcetomeettheneedsofthegrowingolderadultpopulation.“TheprogramwillgiveAlgonquinCollegestudentsauniqueopportunitytolearnandapplynewskills,”
saysShirleyChennette,ProgramCoordinatoroftheADP.“Bycollaboratingwiththecollegeweareabletoenrichtheprogramforourclients.”Tobecomeaclient,onemusthaveaconfirmeddiagnosisofdementiaandareferralthroughtheChamplainCommunityCareAccessCentre.TheAlgonquinCollegesiteprogram’shoursareasfollows:10a.m.to4:30p.m.,ThursdaythroughSaturday.TheMacNeilsiteprogram’shoursare9:30a.m.to3:30p.m.,MondaythroughSaturday.FormoreinformationaboutourADPs,[email protected].
“Familieslooktoherforguidanceandleadershipduringourdrop-inprogram,”saysJocelineJailletandDominiqueClermont,OEYCFamilyResourceWorkers.“Sheconnectsveryeasilywithfamilies,creatinglastingrelationshipsbyshowinggenuineinterestandfollowingupwiththem.”OEYCstaffdescribeRuthastactful,
kind,caringandsensitive,alwaysinvitingconversationswithfamilieswhileensuringnottoguidenewparentswithherownadvicebuttosupporttheCentre’sphilosophyofgivinginformationandempoweringthem.“RuthstartedbyhelpingmeatMotherGoosemanyyearsago,”explainsSusanWheat,OEYCFamilyResourceWorker.“Iappreciatedherenergytosetupinvariousoutreachlocations,hervoicetohelpwiththesingingandhergentlewaywiththemothersandbabies.”Inthefallof2015,Ruth
enthusiasticallyofferedtohelpoutattheHomeworkClubprogramasitwasindesperateneedofvolunteers.Itwasquiteajumpforhertoworkwithpreschoolchildrentoschoolagedchildren.Theinteractionsandresponsibilitiesarequitedifferentbutshejumpedinwithbothfeet.“Whilethingscangetveryhecticattheclubs,with30childrenneedingsupport,Ruthkeepsacoolheadandmanagesto‘spread’herselfoutwhere
needed,”saysColleenTaylor,Children’sCommunityDeveloper.“HercalmandsteadyapproachmakesherawonderfuladditiontotheClubandhertimeanddedicationismakingadifferenceinthelivesofyoungpeople.”ShecomestotheWOCRCwitha
wealthoflifeexperienceasamotherandgrandmother,whichhasonlyenhancedthequalityofcareandservicethattheCentredelivers.ThestaffoftheWOCRCwouldlike
tothankallthevolunteerswhohavededicatedtheirtimein2015-2016tobettertheircommunity.Theirkindnessanddedicationaregreatlyappreciated.
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Eva James Award: Ruth Willsher
Eachyear,theWOCRCacceptsnominationsfortheEvaJamesAward,anawardestablishedtorecognizeavolunteerwhobestpersonifiesthecommitmentexemplifiedbyEvaJames.EvaJameswasadedicatedcommunityvolunteerwhopassedawaysuddenlyin1995.Evaenthusiasticallyvolunteeredinourcommunityforover15yearsandwasoneofthekeypeoplewhohelpedtocreatetheWOCRC.Thisyear,theEvaJamesAwardwasgiventoRuthWillsher,acommunitymemberwhoalwaysgoesaboveandbeyondforothers.Ruth’sdedication,kindness,reliability,
positiveattitudeandpunctualityare
partofwhatmakesheranoutstandingvolunteer.AsavolunteerfortheOntarioEarlyYearsCentre–Carleton(OEYC)foralmost11years,Ruthisoftenaparent’sfirstcontactwiththeWOCRC.Hersoftandinclusivedemeanoriswhatgreetstheparentsastheycomeintotheprograms.
Afterherretirement,Ruthwantedtogivebacktothecommunity.“Mylifeissogood;Iliketohelpotherpeople,”shesays.Ithelpswhenyouenjoywhatyou’redoing.“Itisfunworkingwiththekidsandmeetingthefamilies,”sheadds.“Theyalwaysrememberyou.”Ruthplaysakeyroleincreatinga
welcomingenvironmentbymakingsuretheOEYCspaceisinvitingandsafe,bybringingcraftideasandsuppliesandevenpreparingfreshcoffee.Ruthanticipatesthefamilies’needsandassistsinanywayshecan:fromgettingfamiliessettledinandhelpingwithsign-inprocedures,topayingspecialattentiontonewfamilies–anexcellentexampleofhowtheCentre’smissionstatementisputintoaction.
“She connects very easily with families, creating lasting relation-ships by showing genuine interest and following up with them.” – Joceline Jaillet and Dominique Clermont, OEYC Family Resource Workers
160 womenreceivedsupportthroughourpartnershipwiththeChildren’sAidSociety
received shelter
Chrysalis House
537 crisiscallsreceived
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247
CAS/VAW Integrated Services Project
Ontario Early Years Centre – CarletonAttendanceatOEYC–Carletonplaygroups
7,319drives
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Community Support Services
28,863
forseniorsandadultswithaphysicaldisability
1,933foot care visits
Violence Against Women
x 10
womenreceivedViolenceAgainstWomencounsellingservices
*TransitionalandHousingSupportProgram
Violence718
numberofwomenservedthroughtheViolence
AgainstWomenProgram
30,280hours
Volunteering
volunteerscontributedatotalof
229
Counselling Services
87 2,271
2 5 %ofunique counselling clientswereatriskofbeingorwerealreadydisconnectedfromtheirhydroservices
2,502 2,105
2015-2016 Outcomes
52 87mothersfacingviolenceand52childwitnessesofviolencereceivedsupportthroughtheChildWitnessProgram
individualsreceivedcounselling,
informationandreferralservices
Oct 1 to Dec 31
707 clientsseenduringourthirdquarter,from
Meals on Wheels deliveries
87 69
251 womensupported
throughthe
THSP*
parents &caregivers
children
women not served due to lack of space
women
dependants
2,502 2,105
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Donors
The WOCRC would like to extend ongoing thanks to the Royal Canadian Legion – Branch 593, volunteer drivers who donate their mileage, Chris Long and Beyond the Fringe RBS running group. Their support helps us to continue serving our community.
February2016–Wereceivedagenerousdonationof$6,000fromtheRoyalCanadianLegion–Branch593.
Pictured:TheresaLemieux(BursaryChair,BellsCornersBranch593),CathyJordan(ExecutiveDirector,theWOCRC)andFredQuigg(President,BellsCornersBranch593).
December2015–WewouldliketothankChrisLong,InvestmentAdvisorforCIBCWoodGundy,who,overthelastseveralyears,hasdonatedfundstoourChildandYouthprogramsthroughtheCIBCMiracleDaycampaign.Thisyear,hedonatedatotalof$2,430.90worthofhiscommissions.
2015-2016–Somevolunteerdriversdonatetheirmileageexpenseclaims.Atotalof$7,146.95wasdonatedthisyear(14,293.90kmworthofmileage).
Pictured:PeterMcLeandonatedaportionofhismileage($709.55or1,419.10km)sinceMarch2014.
December2015–ChrysalisHousewouldliketothankBeyondtheFringeRBSrunninggroupforraising$672duringtheirChristmasTreeRun.
Pictured:AndreaCurrie,DareneToal-Sullivan,NancyKenmir,PeggyMcDougall,PeggyCooke,EllynFloydandMarcoValenti
Chris’donationsgotowardsTheZONEYouthDrop-Inactivities.
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December2015–ChrysalisHousereceived$672raisedfromBeyondtheFringeRBSrunninggroupduringtheirChristmasTreeRun.
Pictured:AndreaCurrie,DareneToal-Sullivan,NancyKenmir,PeggyMcDougall,PeggyCooke,EllynFloyd,MarcoValenti
Donors
CanadianWomen’sFoundationLeacrossFoundationOntarioREALTORSCare®FoundationRobertCampeauFamilyFoundationRoyalCanadianLegion–Branch593RoyalCanadianLegion–Branch638RoyalLepageShelterFoundationTheWinnipegFoundationTheWOCRCStaff
Benefactors $10,000+
AmberwoodVillageGolf&CountryClub–LadiesLeagueBetaSigmaPhiOttawa–XiAlphaLambdaChapterCampbellChiropracticHealthCentreCanadianTire#272,RobertsonRd.,NepeanChristChurch,AshtonDNAGenotekInc.Drs.EmmaGoftonandSusanThorneWatersideRetirementCommunity
Sponsors $1,000-$4,999
A.Y.JacksonSecondarySchoolBeyondYogaStudio&WellnessCentreCaroleWakeman’sChairerciseClassGlenCairnUnitedChurchWomenHuntleyFriendshipClubJewishFederationofOttawaOttawaCatholicChildCareCorporationReddick&MacDonaldLtd.InsuranceBrokersRetiredWomenTeachersofOntarioRobinsonConsultantsInc.St.AndrewsUnitedChurchStaffAssociationWSIBCharityTrustFundSumeetSadanaMedicineProfessionalCorporationUrbanBarnWomen’sNetworkofOttawa
Supporters under $1,000
TheWOCRCisgratefulforalloftheindividualsandorganizationsthatgivesogenerouslytohelpsupporttheprogramsandservicesthathelpsomanyinourcommunity.
BellCanadaChrisLong–CIBCWoodGundyKanataCommunityChristianReformedChurchKanataSeniorsCouncilKanataUnitedChurchKnoxUnitedChurchParishofMarch–StJohn’sAnglicanChurch
Patrons $5,000-$9,999
ThisrecognitionprogrampaystributetocompanieswhohaveadoptedtheWOCRCastheircauseofchoiceandencouragetheiremployeestovolunteerinfundraisingfortheCentre:
RoyalLePageTeamRealtyRoyalLePageGaleRealEstateItsaWrapStudio&Spa
Good Corporate Citizen Award
Funders
Total Revenue:$6,679,858
Provincial$4,253,879
Municipal$1,362,692
Programming$814,414
Other$39,068
Donations$87,094
TheWOCRCreceivedfundingfromnumeroussources.Thisfunding,alongwiththegenerouscontributionsfromdonors,allowsustocontinuetheworkofservingthecommunitiesinfarwestOttawa.
ProvincialChamplainLocalHealthIntegrationNetworkMinistryofAgriculture,FoodandRuralAffairsMinistryofChildrenandYouthServicesMinistryofCommunityandSocialServicesMinistryofEducation
MunicipalCityofOttawa
GrantsOntarioTrilliumFoundationUnitedWayOttawa
Grants$122,711
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Testimonials
Day aways are a mini break for both of us.CaregiverofanAdultDayProgramclient
The people at Chrysalis House took my hand and led me down a path where there was none before. Baby steps, one at a time: shelter, food, security, support, talking, advising, counselling, listening, services, housing and above all telling me, ‘It was not your fault.’ It was him. ChrysalisHouseresident
“”
As a mother of four children, I’ve attended the Centre for several years. I’ve been often given the information I need to help my children with their minor issues. We all have great memories from our time playing at the Centre!OntarioEarlyYearsCentre–Carletonattendee
I have been volunteering with the Adult Day Program for 17 years, once a week and it makes my day!AdultDayProgramvolunteer
Many friendships have been made both with volunteers and seniors through the Diners program.DinersClubsvolunteer