20140724 crm for small biz on qnap using virtualization station for partners
DESCRIPTION
Explaining ZurmoCRM for small biz on QNAP using Virtualization Station solution to partners including business model and ZurmoCRM screen captures.TRANSCRIPT
ZurmoCRM for Small Biz on ZurmoCRM for Small Biz on QNAP Virtualization StationQNAP Virtualization Station
for Partnersfor Partners
ZurmoCRM Authotized Reseller ZurmoCRM Authotized Reseller Amigo ChenAmigo Chen
Business Model
CR
KP CSVP
KA
CHKR
C$ R$
CS - Customer Segments
Do you have customer like this?● B2B● Value customer data and log● Improve sales management● Improve sales forecast accuracy
VP - Value Propositions
Business administration + IT● One stop solution● Training, consulting, and technical support● Upgradable to paid version● Business-class hardware
CH - Channels
Are you our channel partner?● System integrator● NAS reseller
KA - Key Activities
How to sell?● Promote and visit on business● Setup and configuration● Training● Consulting and technical support
KR - Key Resources
What do you need?● Sales team● Field engineer● CRM consultant● Promote and support documents● Virtualization solution
KP - Key Partners
Who is your partner?● ZurmoCRM reseller● CRM consultant● QNAP customer service team
R$ - Revenue Streams
Show me the money!● Setup and configuration service● Training by head count● Consulting and technical support service● Reselling QNAP and hard drive
C$ - Cost Structure
Who take my money?● Field engineer● Contract CRM consultant● Contract technical support service● QNAP hard drive procurement
CR - Customer Relationships
How to maintain relationship?● Single contact window● Self-service
ZurmoCRM on QNAP
VirtualizationStation
Cooperation
● ZurmoCRM VM to simplify installation● Private environment for less conflict and
lower support cost● Configurable environment for more
flexibility and better optimization● Best with QNAP Virtualization Station
Dashboard
Report with Drill Down
KanBang Board
Gamification
Administration
Customizable Porlet Layout
Custom Field
Groups and Policies
Multi-Languages
Roles and Sharing
Individual User Profiles
Web Capture Form
Build-in Workflow Engine
Future
● Integrate with More VoIP● Simplify setup and configuration● More optimization● Continue to update VM
Q&A and Profile
● CRM Consulting http://amigocrmservice.strikingly.com
● Mobile: 0921-991-923● Facebook Page: 現代行銷業務觀點● Blog: http://amigocrmnotes.wordpress.com
● Profile: http://www.linkedin.com/in/amigochen