2014 user conference- communications (6/6)

11
ESSENTIAL TOOLS & REPORTS COMMUNICATIONS

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(Part 6 of 6) Every business spends a significant amount of time on communications. This section of our presentation covers the common communication tools in iClassPro. If you have questions about communications, visit our special forum at www.Support.iClassPro.com/forums/20854159-Communications-Help

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Page 1: 2014 User Conference- Communications (6/6)

ESSENTIAL TOOLS & REPORTS

COMMUNICATIONS

Page 2: 2014 User Conference- Communications (6/6)

AUTOMATED EMAIL TEMPLATES

Customize enrollment email templates to be sent to customers when they are enrolled in the office or online through the portal!

Email VariablesUse email variables to include extra information for the family, student, or class!

Brand It!Don’t forget to add your logo, colors, and verbiage to the emails!

Page 3: 2014 User Conference- Communications (6/6)

ICLASSPRO EMAIL BLASTS

Easily use images, tables, and text to send out one-time email communications to customers!

Have Documents?Try uploading your documents to DropBox and providing a link for your customers to view or download it!

Want to Use a Template?Store the HTML or basic email template inside of a word document, then use the “Paste from Word” tool!

Page 4: 2014 User Conference- Communications (6/6)

USING THE MAILCHIMP INTEGRATION

Integrate with MailChimp for advanced email metrics, list tracking, and templates!

Open & Click StatisticsSee how many customers are reading your emails and what links or content performs best!

Easily Import Contacts from iClassPro Create an API Key from your MailChimp account to save in iClassPro. Then export contacts to your list!

Page 5: 2014 User Conference- Communications (6/6)

KNOWING WHICH EMAIL TOOL TO USE:

Email BlastsQuick messages to parents or classes.Reminders/Gathering InformationUsing Email Variables

MailChimp EmailsBranded NewslettersAdvertising/SalesEmails that require metrics.

VS

Page 6: 2014 User Conference- Communications (6/6)

SMS/ TEXTING WITH ICLASSPRO

Set up a phone number to send out texts or voice broadcasts to customers from iClassPro!

Associated Fees3 cents per message (160 characters per message)No Replies.

Use Cases:Use for marketing, emergency notifications, notifying customers of closures, communication during field trips or competitions, and more!

Page 7: 2014 User Conference- Communications (6/6)

ICLASSPRO INTERNAL MESSAGING CENTER

Communicate with your staff inside of iClassPro with the Internal Messaging Center! Notifications appear at the bottom of iClassPro!

Improve Daily Communications!The Internal Messaging Center’s intuitive design looks and operates like an email inbox– without the

hassle of checking emails!

Page 8: 2014 User Conference- Communications (6/6)

POPULAR FAMILY REPORTS

• Contact information- including address, phone numbers, and emails.

FAM-2 FAMILY PHONEBOOK REPORT

• A list of zip codes with the number of enrollments per zip code.

FAM-7 ENROLLMENT BY ZIP CODE

• Generate family mailing labels designed for Avery 8160 templates.

FAM-10 FAMILY MAILING LABELS

Page 9: 2014 User Conference- Communications (6/6)

POPULAR STUDENT REPORTSSTU-1 • STUDENT LIST REPORT The most extensive report in

iClassPro. Great for getting contact info by enrollment!

STU-2 • STUDENT PHONEBOOK REPORT A list of contact info including address, phone numbers, and emails by student.

STU-3 • STUDENT BIRTHDAY LIST A list of student birthdays with emails and addresses for special birthday treats!

STU-7 • STUDENT MAILING LABELS Individual labels for sending out mailers to students. Designed for Avery 8160 templates.

Page 10: 2014 User Conference- Communications (6/6)

POPULAR STAFF REPORTS

• Generate a list of staff contact information in a few clicks!

STA-2 STAFF PHONEBOOK

• Generate mailing labels for your staff members designed to fit Avery 8160 labels.

STA-5 STAFF MAILING LABELS

Page 11: 2014 User Conference- Communications (6/6)

HAVE QUESTIONS?