TRENDS 2014THE FINANCE AND ACCOUNTING BPO

COLLECTION

BEYOND COST SAVINGS

The changes emerging in the �nance and accounting (F&A) function are giving a new shape to the market, o�ering new opportunities for both enterprises and providers. No longer is F&A outsourcing just about cost and risk reduction, it is becoming a means to

transform operations.

TRENDS 2014THE FINANCE AND ACCOUNTING BPO

COLLECTION

1

AN EYE ON PROCESSTRANSFORMATION

F&A processes will be seen as a way to improve

�nancial performance and transform the function

2

THE FORECASTIS ‘CLOUDY’

An uptake in cloud o�erings will increase the propensity to automate and outsource

F&A processes

TRENDS 2014THE FINANCE AND ACCOUNTING BPO

COLLECTION

4

TRANSFORMATION‘IN ONE BOX’

Enterprises will prefer working with providers who can support both IT and BPO

transformation

3

LOOKING FOR HYBRID F&A SERVICES

Enterprises will look to consolidate the outsourcing

of both transactional and high-end processes

TRENDS 2014THE FINANCE AND ACCOUNTING BPO

COLLECTION

6

NEARSHORING ON THE RISE

The right talent at the right locations will be key to

language-dependent and high-end processes

5

THE ‘ENGINE ROOM’FOR TRANSFORMATION

With an end-to-end view of �nance functions, BPO

providers will play a key role in transformation programs

TRENDS 2014THE FINANCE AND ACCOUNTING BPO

COLLECTION

7

THE NUMBERS DON’T LIE

Enterprises not content with ‘meeting SLAs’ will turn

to F&A benchmarking for process metrics

8

PERFORMANCE HINGESON ANALYTICS

F&A process analytics will provide a holistic view

of the �nance function’s performance

TRENDS 2014THE FINANCE AND ACCOUNTING BPO

COLLECTION

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TRENDS 2014THE FINANCE AND ACCOUNTING BPO

COLLECTION

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