2014 snapshot survey year in review
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About The Snapshot Survey ProgramEGIA surveys its contractor network every month on a specific focus area to gain insight on how contractors are evolving their business practices to achieve maximum success. At the conclusion of each month, EGIA publishes a summary of the survey results and makes the findings available exclusively for EGIA members. These monthly survey reports are a quick and easy way for contractors to see what is working and what isn’t working for their peers within the industry.
During 2014, EGIA surveyed contractors on the following topics:
Enclosed in this annual report, you will find the detailed summaries for all of the topics listed above. We encourage you to review this information and see how your company stacks up with other contracting businesses across the country. We hope that the information provided in this document provides you with some new ideas that you can incorporate into your own business in 2015 and beyond.
January Television Advertising • 1
February Sales Presentation and Job Quoting Strategy • 4
March Sales Staff Compensation • 7
April Telemarketing • 10
May Customer Testimonials • 13
June Service Hours • 16
July Appointment Scheduling • 19
August Customer Discounts • 23
September Business Cards • 27
October Short Term Business Growth • 30
November Holiday Closures & Employee Pay • 33
December Service Area • 36
Contractor Membership by Industry*
Contractor Membership by Region
* Based on the classifications that members self-selected during their membership enrollment. The combined percentages total more than 100% due to the fact that some EGIA members offer more than one service.
1 www.egia.org/snapshotsurveys
January
Television Advertising
2
3 www.egia.org/snapshotsurveys
4February
Sales Presentation and Job Quoting Strategy
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6
7 www.egia.org/snapshotsurveys
March
Sales Staff Compensation
8
9 www.egia.org/snapshotsurveys
10April
Telemarketing
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12
13 www.egia.org/snapshotsurveys
May
Customer Testimonials
14
15 www.egia.org/snapshotsurveys
16June
Service Hours
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19 www.egia.org/snapshotsurveys
July
Appointment Scheduling
20
21 www.egia.org/snapshotsurveys
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23 www.egia.org/snapshotsurveys
August
Customer Discounts
24August
Customer Discounts
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27 www.egia.org/snapshotsurveys
September
Business Cards
28
29 www.egia.org/snapshotsurveys
30October
Short Term Business Growth
31 www.egia.org/snapshotsurveys
32
33 www.egia.org/snapshotsurveys
November
Holiday Closures & Employee Pay
34
35 www.egia.org/snapshotsurveys
36December
Service Area
37 www.egia.org/snapshotsurveys
38