2014 show brochure
DESCRIPTION
SURFACES | StonExpo/Marmomacc Americas | TileExpoTRANSCRIPT
We’ve gotyou covered!
Exhibits: January 28-30, 2014Education: January 27-30, 2014
Mandalay Bay Convention CenterLas Vegas, Nevada, USA
Register byNovembeR 29for FREE* education and
discounted registration fees.*with Exhibits Registration
The FIRST EVENT of the season for you...the flooring, stone and tile professional!
We’ve got you covered With...
the first Marketplace of 2014The International Surface event is bringing thousands of flooring, stone and tile professionals together to experience all that is new before it hits the market. This is your chance to connect with suppliers - old and new - and gain the competitive edge you're looking for.
• discovEr profitablE trEnds. more than 700 high quality exhibiting companies will introduce their latest products, services and programs here.
• flooring profEssionals can cash in on show-only specials and stay ahead of their customers with the latest designs and color palettes.
• stonE profEssionals will see what industry developments, new techniques and consumer trends will impact their business.
• tilE profEssionals will discover a worldly collection of the exotic, innovative and distinctive tile products on the market.
• find what you'rE sEarching for – Easily. See, try and buy in an ultra-efficient, comparative environment. From laser templating, CNC, wet shops and green operations for the stone professional to carpet, laminates and hardwood flooring for the flooring pro to a wide array of the world’s most innovative, trend setting and distinctive tile products for tile professionals.
• gEt rEal-world information and ExpErt training. Choose from 75+ targeted sessions, led by industry experts, and take away a wealth of practical
information, breakthrough ideas and proven strategies you’ll use everyday. SeSSIoNS ARe FRee for a limited time*.
• build your nEtwork. The International Surface event brings the industry together for four days
of events, activities and non-stop networking. Share experiences, insights and best
practices with more than 25,000 of your colleagues.
*Register by November 29 for FREE Education and discounted registration fees.
ready to be inspired by innovative trends? we've got you covered!
register by november 29 and savE! www.SURFACeS.com | www.Stonexpo.com | www.Tileexpo.com
EvEnt schEdulE
monday, January 27
Registration ........................................................................... 8:00 am – 5:00 pmeducation Program (Conference) ............................................ 9:00 am – 5:00 pm
tuesday, January 28
Registration ........................................................................... 7:00 am – 5:00 pmeducation Program (Conference & on-Floor) .......................... 8:00 am – 5:15 pmExhibits open ....................................................................... 9:00 am – 5:00 pm
wednesday, January 29
Registration ........................................................................... 7:00 am – 5:00 pmeducation Program (Conference & on-Floor) .......................... 8:00 am – 5:15 pmExhibits open ....................................................................... 9:00 am – 5:00 pm
thursday, January 30
Registration ........................................................................... 7:30 am – 3:00 pmeducation Program (on-Floor) ................................................ 9:00 am – 3:00 pmExhibits open ....................................................................... 9:00 am – 3:00 pm
looking for furnishings and accessories to complement flooring, natural stone and tile?
Look no further than Las vegas market, the premier home furnishings marketplace, held concurrently with The International Surface event. Track trends and find new product and sourcing opportunities for the well appointed home in the 5 million square foot state-of-the-art campus. It’s all included in your registration – one event gets you access to four shows. Shuttle service will be provided between venues.
Las Vegas Marketwww.lasvegasmarket.com
We’ve got you covered With...
the shoW features
show floor cash bar
who says you can’t mix business with pleasure? Relax and enjoy a cold beverage with your colleagues at the StoneLIve Stadium. The cash bar is available during regular show hours.
From the chain-link fence surroundings to the experts’ down-and-dirty demos, The CAGe setting allows you to see first-hand how the latest tools seam-set, texture and polish natural stone products that will empower your purchasing decisions.
Grab a drink and pick a spot on the bleachers! Take in all that’s happening across the aisle at The CAGe via live-streaming and big screens.
Sponsored by:
The marmomacc Pavilion will include international exhibitors showcasing stone materials, stone processing machinery and products for the protection and care of stone surfaces. A dedicated education booth will host continuing education on stone and stone design for architects and interior designers on January 28 and 29.
Located next to the marmomacc Pavilion, this area encourages open dialog among fabricators, architects and designers with stone-specific exhibitors to better understand the exceptional value and benefit of using natural stone in future and existing projects.
everything from hand-crafted tile and decorative concrete, to countertops and one-of-a-kind sinks, Artisan Avenue is a setting full of unique products that demonstrate true craftsmanship, artistry and imagination.
CLEANiNg & REStoRAtioN PAViLioNGet answers to your toughest care and maintenance questions, find the latest tools, technologies, and even try new techniques for cleaning and restoring all types of flooring.
Official Publication Sponsor:
NWFA HARDWooD FLooRiNg PAViLioN & LoUNgEDedicated to hardwood flooring products and NWFA members—current and prospective—this space allows for networking and browsing among new manufacturers and suppliers of innovative hardwood products.
Get things done at The International Surface event. Combining a business environment, an efficient atmosphere and top notch on-floor attractions, education and demonstrations, your experience will be inspirational and opportunistic.
visit the show websites for the most up-to-date information and a daily schedule of events.
Chris Grundy of DIY Network’s “Cool Tools” presents side-by-side with participating exhibitors delivering action demos that will amplify your proficiency—making you work smarter, operate leaner and run a more efficient business.
visit the Wools of New Zealand area where exhibitors feature produces made of wool’s natural beauty and rich color and learn why wool is the standard of excellence for carpet. experience unique New Zealand culture with a live performance by a group of maori’s at the Wools of New Zealand booth number S6221 from 3-5 pm on January 28.
Designed specifically for NALFA members to network with their peers while having access to choice laminate flooring manufacturers. See updated technical innovations available to flooring professionals today!
Get hands-on demonstrations and an up-close look at sponsoring exhibitors’ tools, products and technologies as they provide their specific training and techniques that solve some of the more complex installation process challenges.
Official Publication Sponsor:
Identify the newest, latest, hottest, most cutting-edge products just hitting the market as you explore exhibitors’ displays and vote for the best New Product of 2014!
Official Publication Sponsors:
Hear about and preview what’s trending in products, colors and textures for 2014. Immerse yourself in a defined sense of design and style to better guide your purchasing, stocking, and showroom decisions to intrigue and entice customers to buy from you!
Official Publication Sponsor:
the business environment, the efficient atmosphere, the experience – we've got you covered!
register by november 29 and savE! www.SURFACeS.com | www.Stonexpo.com | www.Tileexpo.com
A mega-center of activity, education, networking and socializing, the business enrichment Center offers a hip space for attendees to network, relax and recharge (electronic charging station). visit the newly re-designed Social media Lounge for a fresh perspective on today’s social networking platforms in quick 15-minute sessions.
We’ve got you covered With...
ENTRANCES
ENTRANCE
EXHIBITS
EXHIBITS
EXHIBITS
the exhibitorsonly The International Surface event has EVERYtHiNg you need to expand and secure your flooring, stone and tile business success. Connect with diverse vendors, compare choices, consider options and find the best deals on the market.
PLAN to Do BUSiNESS WitH CoMPANiES LikE tHESE:• All Tile• Armstrong World Industries• beaulieu• bedrosians• best buy Flooring Source• braxton-bragg Corp.• breton Spa• Chemcore Industries, Inc.• CmS/brembana• Congoleum
• Custom building Products • DalTile • Dreamweaver• emser Tile• GranQuartz• Granite City Tool • Herregan Distributors• Home Legend • Kane Carpet/Weavemasters • mannington mills
• mAPeI Corporation• max Windsor • m S International • Natural Stone Resources, Inc. • Northwood Industrial machine • Park Industries• Regent Stone Products, Inc.• Royalty Carpet mills • Tarkett/Johnsonite
...and many more.
ENTRANCE
EXHIBITS
shorelines Exhibit hall
lEvEl two
• Business Enrichment Center (BEC)
• Distributor Lounge
• NALFA Pavilion
• Social Media Lounge
• Trends Hub
• WFCA Member Booth & Lounge
• Wools of New Zealand bayside Exhibit hall
• Artisan Avenue
• BSI Member Pavilion
• The CAGE
• Cleaning & Restoration Pavilion
• Contractor’s Lounge
• The Event Loyalty Lounge
• The Event Main Stage
• Marmomacc Pavilion
• MIA Membership Booth
• New Product Marketplace
• NWFA Hardwood Flooring Pavilion & Lounge
• Registration
• StoneLIVE Stadium
• Stone Pavilion
• Tool Alley
lEvEl onE
want to see key flooring, stone and tile players? we've got you covered!
register by november 29 and savE! www.SURFACeS.com | www.Stonexpo.com | www.Tileexpo.com
MANDALAY BAYCoNVENtioN CENtER3950 Las Vegas Boulevard SouthLas Vegas, Nevada 89119
DISTRIBUTOR
LoungeReserved exclusively for our distributors to meet with their retail customers – conveniently located right on the show floor.
Designed so you don’t miss a beat, this go-to place for our longtime supporters of the show provides a private relaxation area right on the show floor.
Whether you need a quick break or to have an impromptu meeting, take a moment to converge in a relaxed setting with other contractors at the show.
oN-FLooR NEtWoRkiNg oPPoRtUNitiES
eARN YoUR mASTeRS CeRTIFICATIoN
See websites to learn how!
Presented by:
Official Publication Sponsor:
The Industry’s Business News & Information ResourceFLOOR COVERING WEEKLY
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the education
wednesday, January 29 | 10:30 am-2:30 pm | frEE
Attention all fabricators! This four-hour presentation focuses on maximizing your margins and increasing your profits! What’s different about this workshop is that we’ll spend 20-30 minutes listening to experienced business owners sharing how they implemented methods and techniques to maximize their margins. Includes box lunch.
branding & marketing | Internet marketing | Production efficiency | business Planning | Diversify & Profit | The buying experience | Look online for speakers!
MAXIMIZING MARGINS
The International Surface event is your educational resource. 75+ sessions and a multitude of industry experts will share their insight, expertise and strategies focused on:
• Sales/Marketing• Flooring Installation• Building Design and Trends
• Business• Sustainability• Care/Maintenance/Restoration
• Stone Fabrication/Installation• Tile Installation
pricing increases after november 29. See website for details.
• The Art of Pricing Profitability (CmA)• Less Chaos, more Cash (ISFA)• Lean manufacturing in the Fabrication Shop (ISFA)• Super Team: Developing and enhancing an outstanding
Trade Contractor Project and Referral Group (CmA)• Advertising and marketing Techniques and Strategies
That Really Work! (CmA)
• Diversifying Your Countertop business (ISFA)• managing the Sales Process with objective metrics (CmA)• meetings You Can’t miss (ISFA)• “Stop Finger Pointing before It Starts” … Coordinating
Residential & Commercial Projects (CmA/ISFA)• Using the New ISFA Quartz Surfacing Standard (ISFA)
visit the show websites for more information and scheduling on the following:
ADVANCE YoUR CAREER BY EARNiNg VALUABLE CEUs Continuing education Units maintain your competitive edge and strengthen your credentials. As your complete educational resource, The International Surface event offers courses that qualify for credits you can’t get anywhere else! Select sessions qualify for credit with AIA, AIbD, IDCeC (ASID, IDC, IIDA), IICRC, NKbA, WFCA and CFI.
DESigNiNg WitH NAtURAL StoNE Presented by:
Sponsored by:
WWW.STAIRNOSING.COM
a day of continuing Education for building design professionalstuesday, January 28 | 8:30 am – 6:00 pm | free with Exhibits registrationDesigning With Natural Stone at The International Surface event gives qualified architects and designers the chance to earn continuing education credits through a full-day program conceived to educate participants about stone and design. visit www.Stonexpo.com for additional information and schedule of events. Designing with Natural Stone includes: exhibits only registration, off-site tour, lunch and learn, Stone Pavilion tour, bonus session and networking dinner. Space is limited and restrictions apply.
MiA FEAtURED SESSioNS
**
Presented by:
*tuesday, January 28 and wednesday, January 29free with Exhibits registration • Current Status of Implementation of the NeW Dimensional Stone Standard-NSC 373*
• How to Use CeU Courses to build Relationships with Architects and Designers • Increase Sales and operational efficiencies by becoming mIA Accredited • New Stone Restoration and maintenance Standards • Staying mSHA/oSHA Compliant – Creating a Culture for behavioral based Safety and Compliance* • The Process of Selecting Natural Stone – Selection to Installation**
iWF MAtERiAL PRoCESSiNg EDUCAtioN tuesday, January 28 and wednesday, January 29$75 each, includes Exhibits with Education registration
Whether you are working with wood, stone or any number of other materials, fabricating and installing countertops, cabinetry or both – there are cross-industry skills, techniques and efficiencies that can be developed by sharing information. Gain a new perspective and take advantage of these sessions, brought to you by our new industry partner International Woodworking Fair (IWF), featuring expert speakers from the Cabinet makers Association (CmA) and International Surface Fabricators Association (ISFA).
ready for insight and strategies from experts in our industries? we've got you covered!
register by november 29 and savE! www.SURFACeS.com | www.Stonexpo.com | www.Tileexpo.com
moisturE tEsting tEchnician cErtificationThis program has been specifically designed to help improve the performance of concrete slab moisture testing to result in more consistent, accurate and reliable results – helping flooring manufacturers, architects, engineers and contractors make better decisions as to when a concrete floor is ready for a floor covering installation.
icri concrete slab moisture testing technician certification Educational program1
monday, January 27 | 8:30 am – 12:00 pm | Limited to 60 | $175 (until November 29)
icri concrete slab moisture testing technician certification written Examination2
monday, January 27 | 12:30 pm – 1:30 pm | Limited to 60 | $240 (until November 29)
icri concrete slab moisture testing technician certification performance Exam3
Tuesday, January 28 | Six one-hour time slots/maximum seven participants each | $425 (until November 29)1 educational Program is open to all registrants (limited to 60)2 Written exam registrants must also register for educational Program3 Performance exam registrants must also register for educational Program and Written examination
cfi installation training & cErtification programs tuesday, January 28 | 9:00 am – 5:00 pm Sponsors Include:
Official Publication Sponsor:
wednesday, January 29 | 9:00 am – 4:00 pm
New in 2014, the CFI Installation Training and Certification will offer two programs – Ceramic-I Installation Training & Certification and Hardwood/Laminate Installation Training & Certification. Designed for installers, these two day programs elevate your career with real hands-on installation training and techniques. Space is limited—register today to secure your place. Lunch is provided on both days.
visit www.SURFACeS.com for complete details and list of sponsors.
cost is $495 for both days of each training and certification program. price includes Exhibits only or Exhibits with Education registration.
dEsignEr day Sponsored by:wednesday, January 29 | 8:00 am – 5:15 pmspeakers: victoria redshaw, mark woodman and vincent marazita
Join us for an inspiring day filled with captivating products, tours and education. This all-day educational event is a must-attend for interior designers and other professionals looking to get the scoop on upcoming trends and the newest products available for their clients!
Registration is required and limited to a maximum of 60. This event sells out every year, so register early!
designer day* – $100 | designer luncheon only – $60 each (until November 29)
* Includes exhibits with education, two sessions, a speed trending tour of the show floor, an off-site tour and the designer luncheon.
nalfa inspEction & installation cErtifications friday, January 31 | 8:30 am – 4:30 pm
Inspection & Installation Certification benefits:
cost is $300 per certification. includes Expo pass; no on-site registration is available.
• Increased credibility as a Laminate Flooring Inspector/Installer and increased income
• Become a preferred choice for the best laminate flooring producers in North America, their distributors, and their retailers
• Great business exposure by having your name and your business listed on the NALFA website as a Certified Laminate Flooring Inspector/Installer
• Profit from networking with some of the best Flooring Inspectors/Installers in the business
• Direct and privileged access to the technical support services of NALFA members
• Be constantly updated of all technical innovations in the laminate flooring world
We’ve got you covered With...
the netWorkingThe International Surface event is uniting the flooring, stone and tile industries to provide the perfect venue to share ideas, strategies, challenges and solutions. Whether in a structured learning environment or a less formal setting, they’re fun, functional and make for long-lasting connections.
REtAiLER AND iNSPECtoR SYMPoSiUMSPresented by: Textile Consultants & LGM and Associates
retailer symposiumnew floorcovering products – what you need to know to stay out of trouble monday, January 27 | 8:00 am – 12:00 pm
Review the performance characteristics of new products including carpet, vinyl, linoleum, concrete sealers, and more… How to sell and work with clients to get it right!
early Pricing $89 (until November 29)
floorcovering inspectors symposium tuesday, January 28 | 8:30 am – 5:00 pm
Designed to give anyone involved in the floorcovering inspection industry and retailers an opportunity to update their background knowledge, learn some of the new techniques, and hear the latest information available including the S-800 Carpet Inspection Standards.
member $99 | Non-member $129 (until November 29)
Package includes exhibits only registration.
members include: NICFI, CFI, FCICA, Starnet, ICRA, IICRC, CCA Global, and INSTALL.
CHROMAZONE WORKSHOPthursday, January 30 | 9:00 am – 4:00 pm Presented by:
ChromaZone workshops are results-oriented color meetings that present a myriad of subjects from design to marketing to business. Space is limited.
CmG member $175 | Non-member $225 | Student $35 (with valid ID)Fee includes exhibits only registration.
ExCLUSiVE oFFERiNg
Emerging professionals happy hourtuesday, January 28 | 5:00 pm – 6:00 pm
The International Surface event welcomes emerging professionals, age 40 and younger, in the flooring, stone and tile industries to enjoy a networking happy hour. This inaugural event will celebrate the larger-than-ever presence of young professionals at The International Surface event. mingle with like-minded professionals over free drinks and hors d’oeurvres.
Do you fit this demographic?Plan to join us right after the show floor closes on Tuesday – mandalay bay Convention Center, Level 3.
pricing increases after november 29. See website for details.
happy hourtuesday, January 28 | 5:00 pm – 6:30 pm | members onlyWalking the show floor for eight hours can be exhausting, so join the mIA and building Stone Institute (bSI) for a cold beverage and light refreshments and network with fellow mIA and bSI members.
awards lunchEonwednesday, January 29 | 12:00 pm – 2:15 pmJoin the mIA for this very prestigious event as they present the esteemed mIA Pinnacle Award to winning projects in natural stone.
Pricing available through November 29 mIA member $70 | Non-member $80
nEw! stonE pavilion block partywednesday, January 29 | 3:30 pm – 5:00 pm | booth b952Hosted by the Natural Stone Council and supported by all stone associationssupporting the stone industry.
Pricing available through November 29 mIA member $70 | Non-member $80
spEcial EvEnts Presented by:
Hosted by:
Co-Hosted by:
American monument AssociationCanadian Stone Associationelberton Granite AssociationIndiana Limestone InstituteNational building Granite Quarries AssociationNorthwest Granite manufacturers Association
Official SURFACES Sponsor:
official SURFACES Endorsers:
Official StonExpo/Marmomacc Americas Sponsors:
Official StonExpo/Marmomacc Americas Endorsers:
2014
Education program: at-a-glancemonday, January 27
tiME CoDE titLE SPEAkER(S) tRACk(S)
9:00
am
– 1
1:00
am
mo01 Social media and Web boot Camp 1: Digital basics Christine Whittemore SM B
mo02 Installation Failures and Solutions: Hardwood, Laminate, and bamboo Jon Namba Fi
mo03 Adding Restoration to Your existing Stone business Ted mcFadden, Tom mcNall CMR SU B
mo04Choosing the Right Installation methods and Flooring materials Using TCNA Service Ratings
Neil mcmurdie, PhD, eric Astrachan ti BDt
mo05Countertop Installers Forum: Solutions to the most Common Problems
brandon maldonado, buddy ontra,Dustin braudway
SFi
11:1
0 am
– 1
2:40
pm mo06
Social media and Web boot Camp 2: Lead Generation with Social media
Christine Whittemore SM B
mo07 Grout: Your Choice Really matters mike micalizzi, Dave Corey, Steve Taylor ti BDt SFi
mo08 Preventing Seam Installation Failures in Carpet and Resilient Flooring Jim Walker, Tim Provence Fi
mo09 The Science of Sealing Stone David bonasera, George o'Regan CMR SU
mo10 Anchored and Direct Adhered Stone Design and Installation Rodney Harvey BDt SU
1:20
pm
– 3
:20
pm
mo11 Social media & Web boot Camp 3: Integrated online Strategy Christine Whittemore SM B
mo12All Things marble: Installation Considerations and Proper Care and maintenance
Danny macNair, Rod Sigman, James Woelfel Fi ti CMR SFi
mo13 Cork, Wood, and Leather: Sales, Specification, and Installation Fred Jackson, Keith Graves BDt Fi SM SU
mo14 Saving Your Greatest Asset with a valuation and business Succession bart basi, PhD B
mo15 Carpet Fibers: New Technologies and Advancements Lewis G. migliore Fi B
3:30
pm
– 5
:00
pm
mo16Team Stone Design: Architects, Designers, and Fabricator/Installers Working Together
Lisa Dirk, Scott Lardner BDt
mo17 Identifying and Installing Today’s Carpets Robert varden Fi
mo18 engineered materials - Quartz, Concrete, and Terrazzo Fred Jackson, Keith Graves, Daniel Dauchess SFi SU
mo19 The Ins and outs of Waterproofing and Crack Isolation membranes Steve Taylor ti BDt SFi
mo20 The New Healthcare Law and the Tax Code bart basi, PhD B
TUESDAy, JANUARy 28
8:00
am
– 9
:30
am
tu01The Customer Said Yes! Now What Should I Do? - Increasing Repeat and Referral business
brian Gracon, PhD, Paul Friederichsen SM B
tu02 Cash Is King for the Small business owner - Improving Cash Flow Leslie Shiner B
tu03 Glass Tile: A Journey through Design, Color, Application, and Installation Scott Fleming and panel ti BDt
tu04 The essentials of Stone maintenance and Restoration Forumbrian Kornet, Dave Walton, Gregg Laviolette, Tim Connelly
CMR SU
tu05 Luxury vinyl Tile Jonathan Train, Kevin Flannigan Fi
tu06 Care and maintenance of Cork, bamboo, and Hardwoods brett miller CMR BDt SU
tu07 employee vs. Contractor: Does the Customer Care? Should She?Jeffrey macco, Tom Jennings, Roland Thompson
Fi B
tu08 Family business – Protecting the Family and the Family businessScott Lardner, Tiffany Aryeh, Aaron Pirner, Jeff Train
B
tu09 How to make money as a Fabricator Duane Naquin and panel SM B SFi
miatu1*Current Status of Implementation of the New Dimensional Stone Standard - NSC 373
Jack Geibig, Pe, brenda edwards, bernard buster, Dennis Gillan
SFi BDt SU
10:0
0 am
–1
2:00
pm
miatu6*How to Use CeU Courses to build Relationships with Architects and Designers
Sarah Kelly, vincent moiso B BDt
12:0
0 pm
– 1
:00
pm
tu10 measuring Key Performance Indicators for Greater Profit Nick began, Paul menninger B SFi
tu11 Floor Flatness for Ceramic and Stone Tile Installation mike Little ti Fi BDt
tu12 Seven Habits of Highly effective Small business owners Sam Allman B SM
tu13 Six elements of a Powerful Showroom Chris Ramey SM B
tu14 Color, Style, and Floor Décor - Geography matters Annette Callari BDt
tu15 The Next Generation bathroom: barrier-Free Tiled Showers Andrew Acker ti BDt
tu16 How to make $50,000 in 50 minutes David Romano SM B
tu17 Implementing Safety in Your Stone Warehouse and Fabrication Shop Jim Nikolopoulos, Lisa Dirk B SFi
miatu2* Increase Sales and operational efficiencies by becoming mIA Accredited Jon Lancto SM B
official publication sponsors of stone fabrication/installation track:
official publication sponsor ofsales/marketing and business tracks:
SM Sales/marketing B business Fi Flooring Installation ti Tile Installation
SFi Stone Fabrication/Installation BDt building Design & Trends CMR Care/maintenance/Restoration SU Sustainability
tracks
tuEsday, January 28 (cont.)
tiME CoDE titLE SPEAkER(S) tRACk(S)
1:15
pm
– 2:
15 p
m
miatu3* New Stone Restoration and maintenance Standards Keith Graves, brian Kornet CMR
3:45
pm
– 5
:15
pm
tu18 beyond The Floor mark Woodman and panel BDt
tu19 Introduction to Radiant Floor and Radiant Wall Heating Systems mark eatherton Fi ti
tu20CSI (Critical Stone Investigation): How Geology and Installation Affect Stone Restoration
Rawi Tabbah, David bonasera, Chuck muehlbauer
CMR SU
tu21 Selling to the Affluent and Interior Designers Chris Ramey SM B
tu22 Grout Residues: Causes, Prevention, and Solutions mike micalizzi, Noah Chitty, Rod Sigman ti
tu23 Learn methods to Capture Retail Customers and Increase Your Profits mark Lauzon SFi B SM
tu24 Residential Countertop Fabricators Forum Joey marcella, marco Duran, michael Reis, Tony malisani
SFi
tu25 Finding and Keeping Talented employees Sam Allman B
tu26 The Challenges of Installing Large Format Porcelain Tile and Stone michael Granatowski ti BDt SFi SU
tu27 How to Resolve Difficult Selling Situations and Close the Sale Warren Tyler SM B
WEDNESDAy, JANUARy 29
8:00
am
- 9
:30
am
wE01 Understanding operational Costs of a Stone Fabrication Facility Paul menninger, Nick began SFi B
wE02 Design and Color Trends for 2014-2015 victoria Redshaw BDt
wE03 The Geology of Dimension Stone Chuck muehlbauer, mike Anson SFi
wE04 Understanding moisture Related Flooring Failures Peter Craig Fi ti
wE05 Installation Failures and Solutions: Tile mike micalizzi ti
wE06 Skyrocket Your Sales: Selling Your Full Price offer in a Discounted World beverly Koehn SM B
wE07Using Proven moisture management Systems for Successful Stone Tile Installations
Scott Worthington, Rod Sigman CMR SU SFi ti
wE08 building Performance Trends and best Practices with Natural Stone Stephanie vierra BDt SU
wE09 How to Prevent "Showrooming" James Dion SM B
wE10 best Practices Forum: Successful Flooring Retailers David Snedeker, Jeffrey macco, and Panel SM B Fi
10:3
0 am
- 12
:00
pm
miawE4*Staying mSHA/oSHA Compliant - Creating a Culture for behavioral based Safety and Compliance
moe bohrer, monica Gawet, Scott mcKenna, mark Savit
SFi SU
12:0
0 pm
– 1
:00
pm
wE11 The Psychology of Price and Why It matters James Dion SM B
wE12Sound Reduction membranes: Sorting the myth and mystery out of Sound Reduction Numbers
brian Pistulka ti Fi
wE13 Carpet Installation: The Issues and the New S-600 Standard Robert varden, Larry Cooper Fi
wE14 mitigating the effects of moisture in Concrete Subfloors Peter Craig Fi ti
wE15 Stone Fabrication - The Art of Setting Customer expectations John Cogswell B SFi SM
wE16 Network to Increase Sales and Grow Your business beverly Koehn SM B
1:30
pm
- 3:
30 p
m
miawE5* The Process of Selecting Natural Stone - Selection to InstallationAaron Hicken, Luke Wilson, Kathy Spanier, Ross Nadeau, Jeremy Simmonds
BDt SU
3:45
pm
- 5
:15
pm
wE17 Designing Interiors with Natural Stone vincent marazita BDt SU
wE18 Understanding Thin Tile InstallationsNeil mcmurdie, PhD, benjamin Szell and Noah Chitty
ti
wE19 Commercial Jobsite Stone Repair Forum Richard Troutte and panel SFi
wE20 Proper Substrate Preparation for Hardwood, Laminate, and bamboo Jon Namba, Jeff Johnson Fi
wE21Provide extraordinary Service for your Customers by Adding Additional Product Lines and Services
Larry Cooper, Duane Naquin B SM CMR
wE22 The Seven Secrets to Creating an effective, efficient marketing budget marty Gould SM B
wE23 Transform Your Shop into a Fully Digital operation evan Kruger, Jeff erickson SFi B
wE24Avoiding Problems with Hard Surface Floor Covering: Getting the Right Product in the Right Place
Lewis G. migliore Fi ti SM
wE25 How to build motivation and eliminate Stress in Your business Lisbeth Calandrino B
Exhibits with Education (EE) registration required to attend most sessions.
*These sessions are free with an Exhibits Only (E) Pass
We’ve got you covered With...
Plan your visit to The International Surface event ahead of time to make every minute count while you’re here.
• register by november 29 and save on Exhibits and Education registration. Note: Badges will not be mailed in advance of the show. You must bring your printed email
registration confirmation to the on-site Scan & Print Stations located in Registration to pick up your badge and lanyard.
Contact Registration Customer Service for more information: SURFACES (866) 860-1975 StonExpo/Marmomacc Americas (866) 860-1971 TileExpo (866) 452-2815
• book your hotel and make travel arrangements early, while rates and availability are at their best. Contact Housing Customer Service for more information: (800) 221-3531.
• download the Event mobile app before you get to the event to plan your show strategy. Have The International Surface event and the great city of Las vegas at your fingertips! Whether you’re on the show floor or on the go, The event is now accessible from the palm of your hand. Scan the QR code below to download The event mobile app.
• schedule time for networking with colleagues. The International Surface event is more than a trade show, it’s a community of flooring, stone and tile professionals that gives you a great opportunity to build relationships, share best practices and connect with people who face the same daily challenges that you do.
• make time for fun! be sure to enjoy the fabulous shopping, dining, entertainment and nightlife that Las vegas has to offer.
• stay connected before, during and after the show with our online communities. SURFACeS, Stonexpo/marmomacc Americas, and Tileexpo are on Facebook, Twitter, and YouTube! Tune in for daily updates, industry news and exciting happenings at the show sites. Use our special show hashtags to stay in the conversation year-round: #SURFACeS, #Stonexpo and #Tileexpo.
the destination
Stay Connected:
theEventmobile
• NeW: Register in advance! • Find exhibitors • Search education and events • Get real-time show updates • Get venue details • Access social networks • browse local transportation options • Personalize your schedule
LAS VEgASJoin us in the world’s favorite trade show destination and the entertainment capitol of the world for an experience that’s productive, affordable, first-rate and fun. Special hotel rates and travel discounts are available exclusively for The International Surface event through the official housing company, Travel Planners. book now to secure the best rate and availability.
mandalay bay resort and casino*• THehotel at mandalay bay*
• Four Seasons Hotel Las vegas
• Cosmopolitan of Las vegas
• excalibur Hotel & Casino
• Luxor Hotel and Casino
• mGm Grand Hotel & Casino
• New York New York Las vegas Hotel & Casino
• Tropicana Hotel Las vegas
*Headquarter hotel
tRANSPoRtAtioNGetting back and forth to the mandalay bay Convention Center is a breeze with freeshuttle service from the following hotels:
• Cosmopolitan of Las vegas• excalibur Hotel & Casino• mGm Grand Hotel & Casino• New York New York Las vegas Hotel & Casino• Tropicana Hotel Las vegas
Shuttle service is available monday, January 27 – Thursday, January 30. visit the show websites to view a full shuttle service schedule.
thE valuEWe’ve got you covered to help you get the most for your money.Register by November 29 and save up to $195!
Note: See show websites for Non-Exhibiting Manufacturer/Supplier registration pricing.
Exhibits only through nov. 29 nov. 30 – Jan. 26 on-site
wfca/mia member $5 $10 $35
non-member $15 $35 $60
Exhibits with Education through nov. 29 nov. 30 – Jan. 26 on-site
wfca/mia member $5 $100 $200
non-member $15 $150 $250
the city, the luxury, the unforgettable experience – we’ve got you covered!
register by november 29 and savE!
www.SURFACeS.com | www.Stonexpo.com | www.Tileexpo.com
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