serviceconcept

1.pyeong sang - is wide wooden bench that gathers people (mostly elder people) on it in Korea.- the service provides information around a pyeong sang so they can easily get the info.

- they gather on pyeong sang, rest and socialize

-news stand : brochure about senior center, news paper, etc.

- Board : information about senior group recruitment, event by senior center, etc.

2. Connection - seniors want to live active, but have no info about what to do, and who to do with.- the service connects seniors each other to find the info.

- seniors get to know that they can be helped at senior center

- senior center has information about groups, experts, etc..

- senior center connects people to experts based on what they want

- seniors can join groups and they are all happy now

scenario

Persona

senior(72,male)live with wifeHe wants to do something actively, but he doesn’t try to find opportunity.He wants to enjoy his life.

Wake up at 6 : 30 am

He just lounges around in the bed

His wife is always nagging him about

loafing around.

Finally, he got out of home and goes to the

market.

MARKET

They briefly exchanged greetings at the

rest area.

In front of the market, there is a place to rest.Many people would come here and hang out.

MARKET

His friend was at the place. He is enjoying baduk.

They briefly exchanged greetings at the

rest area.

They are greeting each other briefly as usual.

They are chatting as usual.

There is a board. They can see information about senior center.

He found information about recruitment of senior social

group member.

He visited the center.

He gets counseled.He decided to join a baduk

group.

Team leader introduced him to team members.

They discussed aboutinviting an baduk specialist.

Team leader asked information desk to invite a

specialist.

OK!!

Team leader introduced the specialist to the members.

The specialist passed on know-how.

They are satisfied and say good bye!

The end