2014 day one hawkins leadership roundtable slides

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    7/14Copyright 2010, Timothy M. Chester, All Rights R eserved

    Thought Leader

    Transactional

    Performance Indicators Consistency Efciency Process Response Reliability Standardization

    Performance Indicators Alliances Innovation Leadership

    Partnerships

  • 8/11/2019 2014 Day One Hawkins Leadership Roundtable Slides

    8/14Copyright 2010, Timothy M. Chester, All Rights R eserved

    V a l u e o

    f C o n t r

    i b u t i o n

    Versatility of Performance

    Thought Leader

    Transactional

    Performance Indicators Consistency Efciency Process Response Reliability Standardization

    Performance Indicators Alliances Innovation Leadership

    Partnerships

    Transformative

    Important

    Specialists Versalists

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  • 8/11/2019 2014 Day One Hawkins Leadership Roundtable Slides

    10/14Copyright 2010, Timothy M. Chester, All Rights R eserved

    Specialists

    V a l u e o

    f C o n t r

    i b u t i o n

    Versatility of Performance

    Thought Leader

    Advisory

    Consultative

    Transactional

    Performance Indicators Consistency Efciency Process Response Reliability Standardization

    Performance Indicators Business Smarts Communication Project Management Relationship Management

    Performance Indicators Analysis Assessment, Measurement, &Benchmarking Business & Information

    Architecture

    Performance Indicators Alliances Innovation Leadership

    Partnerships

    Comp et encies Accountabili ty Initiative IS Knowledge Probl em Sol ving Tea mwork Thoro ughnes s

    Com petencies Analytical Thinkin g Business Process K nowled geCommunic ating fo r Results Pro cess O rientation Project Man ageme nt Ope nness to Learning

    Com petencies Business Ente rpriseKnow ledge Building Relati onships Devel oping Othe rs Emotion al Intel ligence Empow ering Othe rs

    Compe ten cies Ch ange Advoc acy Strate gic Planning

    Transformative

    Important

    Versalists

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    V a l u e o

    f C o n t r

    i b u t i o n

    Versatility of Performance

    Transformative

    Important

    Specialists Versalists

    Transformative

    Important

    Specialists Versalists

    Network

    Help DeskOperators

    AnytimeSupport

    EISEnvironments

    EIS Functional

    Portal

    Applications

    Sys. Security

    SecurityAwareness

    Win. AdminsUnix Admins

    Facilities

    Infrastructure

    DBAS

    Telephone PBX

    Tec h Lia is o n s

    Te ch n o lo gy & Le ar ni n g T e a m

    InstitutionalEffectiveness

    UniversityPlanning

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    + Credibility

    Outcomes

    Results Resources &Expectations

    InitialCredibility

    ReducedCredibility

    Cycle of Overcommitmentand Underperformance

    Diminished Authority

    The Credibility Cycle

    Broadbent & Kitzis. 2004. The New CIO Leader

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