2014 bhl program manager's report
DESCRIPTION
2014 BHL Program Manager's Report. Carolyn Sheffield. 2014 BHL Annual Meeting. New York Botanical Garden. New York, NY. 10 March 2014TRANSCRIPT
Projects and Priorities:Engaging Users
Carolyn SheffieldProgram Manager
Goal 3: Engaging Users
Increase global awareness about BHL through outreach, learning and education,
and branding through engagement and collaboration with existing and new user
communities.
Engaging Users
• User Feedback
• Social Media • Collaborations
User Feedback is CriticalGeneral feedback form Scan request form
http://biodiversitylibrary.org/contact
Calendar Year 2013
Issues Received: 1,155Issues Closed: 1,446
Scan Requests Received: 295Scan Requests Closed: 608
The gap between Opened and Closed tickets is narrowing 2% more tickets that are open than closed, down from 19% in Q1 of FY13
User Feedback
Oct - Dec Jan - Mar Apr - Jun July - Sept Oct - Dec2012 2013 2013 2013 2013
0
500
1000
1500
2000
2500
3000
Closed
Open
BHL & Our
Users
BHL’s Social Media Presence@BioDivLibrary
www.facebook.com/BioDivLibrary
blog.biodiversitylibrary.org
http://www.flickr.com/photos/biodivlibrary/sets
pinterest.com/biodivlibrary
• Status: Efforts and Results • Challenges, • Future Directions
Jan-13 Feb-13 Mar-13 Apr-13 May-13 Jun-13 Jul-13 Aug-13 Sep-13 Oct-13 Nov-13 Dec-13
137,312 135,557 128,228 113,495 118,128 110,065 107,503 106,007 111,255 124,446 124,917 107,860
1508 1460 1320
670 704 618 592423 401 326
424258
814464 429
126176
284
105 123 122 11980
41
265 294 231
86112
76
146 127 120 143 148
75
Social Media & BHL
Visits to BHL Facebook Twitter Blog
36,928 visits from social media to BHL in 201313,400 visits from BHL’s own blog, facebook and twitter
1.4+ million visits to BHL website in 2013
Flickr
Where can we maximize impact?
Book of the w
eek
Campaigns
Project
Updates
Collaborations
0
2
4
6
8
10
12
FacebookBlogTwitter
BHL on Flickr
Jan-13 Feb-13 Mar-13 Apr-13 May-13 Jun-13 Jul-13 Aug-13 Sep-13 Oct-13 Nov-13 Dec-13
54162872
5676
15431023
1633
39102258 2199
3767
118 241
525,948 461,740 430,634 498,641 441,143 439,908896,057
2,794,0434,736,541 5,127,901 4,169,963 4,244,808
1944 1755 1383829 720 708 820 773 681 705 535 506
Flickr & BHL
Images Added Views Visits to Website
89,000+ Images 24+ Million Views
BHL on Flickr
Mission: The Biodiversity Heritage Library works collaboratively to make biodiversity literature openly available to the world as part of a global biodiversity community.
Collaborations
Collaborations
Jan-13
Feb-13
Mar-13
Apr-13
May-13
Jun-13Jul-1
3
Aug-13
Sep-13
Oct-13
Nov-13
Dec-13
14,000,000
15,000,000
16,000,000
17,000,000
16 million BHL Text Pages that Link to EOL Species Pages
Jan-13
Feb-13
Mar-13
Apr-13
May-13
Jun-13Jul-1
3
Aug-13
Sep-13
Oct-13
Nov-13
Dec-13
8,500
9,000
9,500
10,000
10,500
11,000
11,500
11,082 Total BHL tagged images in EOL
Ongoing Collaborations
Special Projects NESCent-EOL-BHL Research Sprint BHL-EOL Flickr Event at Smithsonian
Oct - Dec Jan - Mar Apr - Jun July - Sept Oct - Dec2012 2013 2013 2013 2013
0
500
1000
1500
2000
2500
3000
0
2
4
6
8
10
12
Blog
Jan-13
Feb-13
Mar-13
Apr-13
May-13
Jun-13
Jul-1
3
Aug-13
Sep-13
Oct-13
Nov-13
Dec-13
14,000,000
15,000,000
16,000,000
17,000,000
16 million BHL Text Pages that Link to EOL Species Pages
Thank youhttp://biodiversitylibrary.org
Carolyn Sheffield, [email protected]