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STAR RATINGS REPORT2014
Travel Insurance
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August 2014
IN THIS REPORTBy way of 12,387 quotes, we research and rate 209 domestic and international travel insurance products provided by 65 institutions to find which give outstanding value.
Australians are an adventurous bunch but that doesn’t mean we’re constantly off gallavanting around the
world. With such a vast island underneath our very feet, domestic travel is still extremely popular.
According to Tourism Research Australia, domestic tourism is worth almost $70 billion (which is about 70% of total tourism expenditure), so there are plenty of us doing it – and plenty of us taking out insurance for it.
So what does a domestic insurance policy commonly cover you for?
• Luggage – this may also be covered by your home and contents insurance policy, at least for some items.
• Cancellation – if you have to cancel your trip due to sudden illness or accident, say, or your employer suddenly cancelling your leave, it’s a weight off your mind if you have a policy in place to make sure you don’t end up out of pocket. Some other reasons for cancellation could be a natural disaster at your destination or at home, or even being called up for jury duty.
• Rental vehicle excess – Most domestic policies will cover at least $2,500 of your rental vehicle excess (the excess is the out-of-pocket cost of you pranging your rental vehicle or having some other mishap). Rental vehicle excesses are commonly set at a level higher than the insurance coverage available, but every bit helps!
• Legal liability – The vast majority of policies researched include coverage for legal liability. Don’t take this as an excuse to break the law, though – you may end up invalidating your policy!
Stay-at-home-hols
TRAVEL INSURANCE
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The best things in life aren’t freeSource: CANSTAR Travel Insurance Star Ratings 2014. Average is based on the premiums
available for included insurers. All premiums have been based on a $100 excess.
5 days’ cover
Minimum Maximum Average
Single $23.38 $100.80 $49.55
Couple $46.76 $202.50 $94.23
Family $46.76 $202.50 $96.57
10 days’ cover
Minimum Maximum Average
Single $29.25 $121.50 $61.50
Couple $58.50 $244.80 $117.29
Family $58.50 $244.80 $120.48
21 days’ cover
Minimum Maximum Average
Single $39.60 $172.80 $86.15
Couple $76.43 $345.60 $162.91
Family $76.43 $345.60 $166.73
The good news is that, on average, the cost to insure your trip around Australia is minimal – certainly in comparison to the cost of your overall holiday.
For a couple, the insurance for a five-day jaunt will set you back around $94 on average. A 10-day trip will be around $117 and 21 days of R&R will be just $163 on average.
And the best news of all? It doesn’t matter where you’re going: Canberra or Cape York, Alice Springs or Adelaide, the price will be the same.
The tables below detail the minimum, maximum and average cost of domestic travel insurance that CANSTAR calculated for the 2014 Travel Insurance Star Ratings.
What does it cost?
Whether you’re going to Melbourne or the outback, the price of your insurance will be the same
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Beware… Travellers need to be aware of exclusions. If you’re planning an adventure trip, you’ll need to disclose that upon application – and read the terms and conditions carefully!
Things such as skiing, scuba diving, bungee jumping and rock climbing may not be covered.
Also, don’t fall into the trap of thinking that travel insurance is a substitute for health insurance. There is no medical cover within most domestic travel insurance policies.
Not all travellers are the same and not all have the same requirements. CANSTAR look at three common traveller profiles: a single person, a couple (based on two adults who travel together) and a family consisting of two adults and their two children.
In terms of eligibility, all domestic travel insurers must provide a comprehensive travel insurance policy that, at a minimum, covers luggage and personal effects, cancellation fees and loss of deposit. The insurer must also provide a 24-hour helpline and provide the ability to extend cover while travelling.
While a competitive price will always be important, it’s important to get the cover you need, not just the cheapest premium.
To determine true value, we look for the right balance between price and product features based on 13 different categories. Further details in the methodology (page 10).
This year, CANSTAR is pleased to announce that Insure and Go and Virgin Australia have both retained last year’s mantle to take the 2014 Outstanding Value Domestic Travel Insurance award.
Who provides outstanding value?
Domestic Travel Insurance
For the second year in a row, Insure and Go has stormed up the charts to be a 2014 Outstanding Value Travel Insurance winner. It has cemented its position this year with a winning combination of price and features and has a five-star rating across all domestic profiles. Features of particular note include:
• Ability to claim online/over the phone
• Up to $5,000 for luggage and personal effects
• Up to $10,000 for cancellation and loss of deposits
• Up to $5,000 for unexpected travel expense/trip disruption.
Virgin Australia has now run up an impressive five years in a row as winner for outstanding value domestic travel insurance and has maintained a five-star rating across all domestic profiles. Truly an outstanding result. In addition to pricing, features that particularly impressed our Research team included:
• Ability to claim online and over the phone
• No excess applicable when making claims
• Resumption of trip cover• Unlimited cancellation fees and loss
of deposit• Up to $50,000 unexpected travel
and accommodation expenses.
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In addition to hanging out at home, many Aussies also spend a fair bit of time hanging out at international airports.
According to the most recent Australian Bureau of Statistics (ABS) figures, Australian residents took almost nine million short-term overseas trip in the year to June 2014.
In terms of popularity, our most common destinations are New Zealand, Indonesia and the USA. We’re also partial to Thailand, the UK and China.
All very different destinations with unique and fascinating cultures.
One thing they do have in common, though, is the hit to your hip pocket if you fall ill or are injured and don’t have travel insurance!
Up, up and away …
Medical/emergency dental – Depending on your destination, medical expenses could end up costing your house. Therefore ensuring that you have great value medical and emergency cover is vital. Typically cover will include hospital admission, emergency care and medical evacuation. Unless it is an emergency situation, we recommend that you telephone your insurer prior to any treatment to check your coverage.
Repatriation – If tragedy strikes while you are away, repatriation covers the cost of flying your body and belongings back to Australia. Some travel insurance funds also
pay a separate sum insured upon death, as well as funeral expenses.
Luggage and travel documents – Stolen camera or wallet – or even suitcase. Replacement of luggage and travel documents are the most commonly known and most commonly claimed travel insurance benefit. Ironically, it is probably the lowest-cost type of claim.
Cancellation cover – If you have to cancel your trip due to sudden illness or accident, or even leave cancellation, you want to ensure that you’re covered. Particularly if you’re heading to a luxury destination. Political unrest and acts of terrorism may also be grounds to cancel and
claim, although this varies from event to event. Note that some policies do not have unlimited cancellation cover – so ensure that the amount you have purchased is sufficient for the total
cost of your holidays.
Legal liability – Again, the vast majority of policies researched include coverage for legal liability, commonly up to an amount of several million.
What do international travel insurance policies commonly cover you for?
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BaliMinimum Maximum Average
Single $32.61 $172.35 $78.64
Couple $61.96 $270.00 $146.06
Family $65.22 $328.00 $150.73
ChinaMinimum Maximum Average
Single $41.92 $172.35 $94.57
Couple $79.65 $343.00 $176.09
Family $83.84 $343.00 $181.37
BrazilMinimum Maximum Average
Single $49.84 $220.00 $113.95
Couple $94.70 $422.00 $214.28
Family $99.68 $588.00 $222.48
In the scheme of things, travel insurance is a very small component of the overall cost of your holiday.
Unlike domestic travel insurance, the cost of international travel insurance will differ according to your destination.
For a 10-day overseas jaunt, Aussie couples can expect to pay
average travel insurance premiums of $146 for Bali, $170 for Thailand, $228 for the USA and $181 for the UK.
The tables below detail the minimum, maximum and average cost of international travel insurance for a 10-day period, as calculated by CANSTAR for the 2014 Travel Insurance Star Ratings.
What does it cost?
FranceMinimum Maximum Average
Single $41.92 $176.00 $99.71
Couple $79.65 $343.00 $187.37
Family $83.84 $376.00 $193.53
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JapanMinimum Maximum Average
Single $49.84 $176.00 $101.68
Couple $94.70 $343.00 $192.31
Family $99.68 $352.00 $199.07
ThailandMinimum Maximum Average
Single $41.92 $172.35 $91.90
Couple $79.65 $288.00 $170.90
Family $83.84 $328.00 $175.80
UKMinimum Maximum Average
Single $41.92 $176.00 $96.39
Couple $79.65 $332.00 $180.80
Family $83.84 $352.00 $186.42
USAMinimum Maximum Average
Single $49.84 $221.00 $120.25
Couple $94.70 $422.00 $228.25
Family $99.68 $588.00 $235.96
South AfricaMinimum Maximum Average
Single $41.92 $220.00 $111.62
Couple $79.65 $422.00 $210.25
Family $83.84 $440.00 $216.32
Again, exclusions can be a big danger area for unwary globetrotters. No travel policy will cover you for every single thing that might go wrong while you’re away, so it’s important to read the policy conditions of your selected policy to be aware of any exclusions that may apply.
Some common international travel insurance exclusions are:
• High risk countries. Check the government’s Smart Traveller website for the travel advisory status of your destination. Countries and areas deemed “do not travel” may not be covered under your policy.
• Risky behaviour. Any injury or loss caused by reckless behaviour while under the influence of alcohol or drugs, except a drug prescribed to you by a medical adviser and taken in accordance with their instructions, will probably be excluded from cover. The moral? If you think it could be a dumb idea, don’t do it.
• Pre-existing medical conditions. Even conditions that have been undiagnosed but for which you have experienced symptoms may not be covered. It’s also important to disclose the pre-existing conditions of your close relatives, if this may have an impact on your travel.
• High-value items. Many policies will have a dollar limit claimable for each item; this dollar limit may not cover the replacement cost.
• Notification period. A policy may specify that an insured event needs
to be notified to them within a specified timeframe (24 hours for example). It’s important to be aware of the notification period under your policy and stick to it.
• Loss of items left unattended. It’s common sense to keep an eye on your belongings. Leaving your wallet and keys wrapped in a towel on the beach while you take a quick swim, leaving belongings hidden in a shared room or losing valuables from your checked-in luggage may all be excluded from cover.
Beware …
Another common exclusion is hazardous pursuits.
Activities such as motorbike riding, skiing, scuba diving, bungee jumping and hang-gliding may be excluded from a standard policy.
However, these can often be added for an additional premium.
This table lists the number of international travel insurance policies researched by CANSTAR that cover certain common “hazardous pursuits” as either standard (automatically included within the policy), optional (may be insured for an additional premium, upon agreement) or not covered at all.
… and for adventure loversActivity Standard Optional Not included
International waters 59 2 80
Motor cycle, scooter, jet ski 130 9 2
Non-professional sporting trip 75 8 58
Rock climbing 5 6 130
Snow sport 67 51 23
Water sport 88 9 44
Be sure to read the fine print on your policy. Some policies may cover motor cycle accidents but only if the person operating the motor cycle is appropriately licensed in Australia. If you are concerned about any activity that you are thinking of doing, contact your travel insurance provider beforehand to double check your coverage.
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Activity Standard Optional Not included
International waters 59 2 80
Motor cycle, scooter, jet ski 130 9 2
Non-professional sporting trip 75 8 58
Rock climbing 5 6 130
Snow sport 67 51 23
Water sport 88 9 44
When it comes to international travel insurance, it’s a crowded and competitive market.
This year for the first time CANSTAR has awarded three insurance providers with the outstanding value international travel insurance accolade.
Last year’s winner, Southern Cross Travel Insurance, stood out from the crowd yet again, as did Insure and Go (which has also scooped the domestic travel insurance award) and new entrant to our ratings Travel Insurance Direct.
All three providers were successful thanks to their mix of competitive premium and impressive features.
Who provides outstanding value?
International Travel Insurance
Insure and GoAs well as its success in the domestic travel insurance ratings, Insure and Go has also put together a winning combination of price and features in CANSTAR’s international travel insurance ratings. In addition to price, some features of note include:
• Pregnancy cover up to 32 weeks. For many international travel insurance policies, coverage for those who are pregnant ceases at around the 20-week mark. Coverage for up to 32 weeks is a standout feature.
• Insure and Go also offers unlimited medical and unlimited cancellation fees and loss of deposit.
• Collapse of airline. A differentiating feature of Insure and Go is the provision of some coverage for scheduled airline failure. Subject to some conditions, the policy will pay for a one-way airfare home if your original airline becomes insolvent.
Southern Cross Travel InsuranceIn winning the 2014 outstanding value international travel insurance award, Southern Cross Travel has made it an impressive five years in a row. In terms of pricing, Southern Cross Travel is consistently in the top 10 providers surveyed across all destinations and this price is combined with some impressive features. Of note:
• Unlimited overseas medical cover and repatriation, plus $750 of overseas dental cover per person. With overseas medical costs potentially running into the hundreds of thousands, unlimited cover helps provide peace of mind for unlucky travellers.
• The ability to claim online is another great feature that can save time and the hassle of paperwork while you are still overseas.
• Rental vehicle excess of $5,000 as standard. Traffic bingles while overseas can be common and Southern Cross will cover the first $5,000 of rental vehicle excess, substantially higher than the average. You will still have to pay the cost of excess upfront, but Southern Cross will reimburse up to $5,000 upon your return.
Travel Insurance DirectThis is a first-time win for Travel Insurance Direct (TID), which is on the back of some competitive pricing across all destinations as well as a good feature offering. In terms of price, TID is also consistently in the top 10 providers surveyed across all destinations. When it comes to features, the following caught the eye of our Research team:
• Nil excess available. If you don’t want to be out of pocket in the event of a claim, TID gives you the option to “buy out” or reduce your excess via an additional premium.
• Unlimited medical and unlimited cancellation fees and loss of deposit. While all three winners do have unlimited medical cover, unlimited cancellation cover is less common.
• Standard cover for diabetes. With the incidence of diabetes soaring in Australia, offering standard cover for diabetes (provided the traveller’s condition is stable) can potentially benefit many travellers.
CANSTAR would like to
congratulate all the winners on
their outstanding achievement.
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What are the CANSTAR Travel Insurance Star Ratings? CANSTAR Travel Insurance Star Ratings involve a sophisticated rating methodology, unique to CANSTAR, that compares travel insurance products in Australia. CANSTAR star ratings provide a transparent analysis of a shortlist of travel insurance products, enabling consumers to narrow their search to products that have been independently assessed and ranked. The results are reflected in a consumer-friendly five-star concept, with five stars signifying outstanding value offered by the product.
What types of products are evaluated in the CANSTAR Travel Insurance Star Ratings? CANSTAR rates a number of international and domestic travel insurance policies covering the following profile types and destinations:
METHODOLOGY
Where? Asia
China Bali
Thailand Japan
Pacific
New Zealand Fiji
Europe
UK France
Worldwide
Brazil South Africa
USA
Australia
Who?
Family Couple Single
In addition to CANSTAR’s overall winners, many other products received a five-star outstanding value rating across the destinations and profiles assessed. In total:
Domestic
8 products received for domestic travel insurance (singles)
9 products received for domestic travel insurance (couples)
7 products received for domestic travel insurance (families)
Bali
12 products received for international travel insurance (singles)
12 products received for international travel insurance (couples)
11 products received for international travel insurance (families)
Brazil
12 products received for international travel insurance (singles)
11 products received for international travel insurance (couples)
11 products received for international travel insurance (families)
China
13 products received for international travel insurance (singles)
12 products received for international travel insurance (couples)
11 products received for international travel insurance (families)
France
11 products received for international travel insurance (singles)
11 products received for international travel insurance (couples)
12 products received for international travel insurance (families)
Japan
11 products received for international travel insurance (singles)
11 products received for international travel insurance (couples)
10 products received for international travel insurance (families)
South Africa
11 products received for international travel insurance (singles)
11 products received for international travel insurance (couples)
10 products received for international travel insurance (families)
Thailand
12 products received for international travel insurance (singles)
13 products received for international travel insurance (couples)
12 products received for international travel insurance (families)
UK
11 products received for international travel insurance (singles)
11 products received for international travel insurance (couples)
11 products received for international travel insurance (families)
USA
10 products received for international travel insurance (singles)
10 products received for international travel insurance (couples)
10 products received for international travel insurance (families)
There is more outstanding value to be found
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TRAVEL INSURANCE
What are the CANSTAR Travel Insurance Star Ratings? CANSTAR Travel Insurance Star Ratings involve a sophisticated rating methodology, unique to CANSTAR, that compares travel insurance products in Australia. CANSTAR star ratings provide a transparent analysis of a shortlist of travel insurance products, enabling consumers to narrow their search to products that have been independently assessed and ranked. The results are reflected in a consumer-friendly five-star concept, with five stars signifying outstanding value offered by the product.
What types of products are evaluated in the CANSTAR Travel Insurance Star Ratings? CANSTAR rates a number of international and domestic travel insurance policies covering the following profile types and destinations:
METHODOLOGY
Where? Asia
China Bali
Thailand Japan
Pacific
New Zealand Fiji
Europe
UK France
Worldwide
Brazil South Africa
USA
Australia
Who?
Family Couple Single
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For institutions to be eligible for the international travel insurance star ratings, the policy must be a comprehensive policy. This means it must meet certain basic feature requirements in order to be included in the ratings. The requirements are:
• Overseas medical and hospital cover (international only) • Repatriation and evacuation services (international only) • Luggage and personal effects • Cancellation fees and loss of deposit
How are the CANSTAR Travel Insurance Star Ratings calculated? Each travel insurance product reviewed for the CANSTAR Travel Insurance Star Ratings is awarded points for its comparative pricing and for the array of positive features attached to the product. Points are aggregated to achieve a Pricing score and a Features score. To arrive at the total score, CANSTAR applies a weight against the Pricing and Features scores. This weight will vary from profile to profile and will reflect the relative importance of either costs or features in determining the best product. This method can be summarised as:
TOTAL SCORE = PRICING + FEATURES SCORE
Pricing score The pricing score for each profile is based on guidelines outlined below. Quotes within the profile types and destinations were used to determine the minimum average premium in each profile. This was then indexed against each policy premium and weighted by its 60% weighting to determine final pricing score. Profile types Quotes were based on the three profile types: Single, Couple and Family. These travellers were based on:
• 40-year-old adult/s • If family, a 15-year-old child and an 11-year-old child • NSW as the state of residence
Pricing score60%
Featuresscore 40%
Average premiumBased on three different
periods of travel
Product featuresBased on 13 different
feature categories
Policy conditions
Policy inclusions
Indexed ScoreProduct with the best pricing or features
will receive a full score
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Travel period The travel periods used to find the average premium to Japan, South Africa, China, Bali, Thailand, UK, France, USA and Brazil are as follows:
Profile Period of travel Departing date Returning date
Days 10 days 1 June 2014 10 June 2014
Weeks 21 days 1 June 2014 21 June 2014
Months 42 days 1 June 2014 11 July 2014 The travel periods used to find the average premium to Australia, Fiji and New Zealand are as follows:
Profile Period of travel Departing date Returning date
Days 5 days 1 June 2014 5 June 2014
Short holiday 10 days 1 June 2014 10 June 2014
Long holiday 21 days 1 June 2014 21 June 2014
Excesses To ensure fair comparison between providers, premiums were quoted at the standard excess amount of $100. For policies that did not have the option of $100 standard excess, premiums were adjusted based on industry-based actuarial data.
Features score
Features are split into different sub-categories that are allocated appropriate weights. Based on the points received, each individual policy receives a total features score. The total score is then weighted against the weights provided in the table below for their respective profile feature score. The feature score is then indexed and weighted by its 40% weighting to provide the final features score.
Feature categories weightings
Category International Domestic Policy conditions 20% 15%
Definitions 33.3% 33.3% Policy flexibility 33.3% 33.3%
Claim processes 33.4% 33.4% Policy inclusions 10% 10%
Inclusions 50% 50% Scenarios 50% 50%
Policy benefits 70% 75% Overseas medical and dental 40% -
Luggage and travel documents 15% 26% Cancellation fees and loss of deposit 22% 41%
Emergency travel arrangements 14% 8% Rental vehicle cover 6% 20%
Accidental death, disability and loss of income 1% 2% Legal liability 1% 2%
Domestic services 1% 1% Total 100% 100%
Feature categories definitions
Sub-category International Domestic Definitions 33.3% 33.3% Conditions 33.3% 33.3%
Dependants 33.3% 33.3% Pre-existing medical conditions 33.4% 33.4%
Policy conditions Sub-category definition
Definitions Definition of cover, e.g. definition of dependents, pre-existing
medical conditions, etc.
Policy flexibility Nil excess, adjustable excess, extend travel period, extra
cover for paying extra
Claim process Claim online, claim over the phone, 24-hour helpline,
helpline accepts reverse charge calls
Policy benefits Sub-category definition
Overseas medical and dental Level of cover on medical- and dental-related issues
Luggage and travel documents Level of cover on personal belongings
Cancellation fees and loss of deposit Level of cover on administration-related fees
Emergency travel arrangements Level of cover on unexpected changes during period of travel
Rental vehicle cover Level of cover on rental vehicle excess
Accidental death, disability and loss of income Level of cover on death, disability and loss of income
Legal liability Level of cover on legal liability
Domestic Level of cover for domestic-related issues, e.g. domestic pets
Policy inclusions Sub-category definition
Inclusions Land-based recreational vehicles, water-based recreational
vehicles, non-professional sporting trip, extreme activities, etc.
Scenarios A number of situations that insurers may/may not cover
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What is the CANSTAR Travel Insurance Award? In conjunction with the travel star ratings, CANSTAR has awarded two separate awards to the insurers who provide outstanding value in the following categories: These are awarded to the insurers that provide the best combination of products across the travel insurance star ratings profiles, as well as excelling in a range of travel destinations and features. The award aims to give recognition to those insurers who offer quality products with desirable features to travellers in a particular category. For institutions to be eligible for the overall awards, they must meet certain minimum requirements. The requirements are as follows:
• 24-hour helpline available • Ability to extend cover while travelling • $25 million + family overseas medical and hospital cover (international only) • $5 million + family cover for repatriation and evacuation services (international only)
How is the CANSTAR Travel Insurance Award calculated? The maximum total score of each country profile is taken from each insurer and is indexed against the maximum possible top score in each country profile. This produces an indexed score which is then weighted against the profile type weights provided in the methodology tree below. Each of the profile type scores is then summed to determine the final award winner in both categories.
Single profiles35%
Couple profiles35%
Family profiles30%
For international travel insurance we consider
11 international destinations and
Australia for domestic travel insurance
Indexed ScoreProduct with the best pricing or features
will receive a full score
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How are the stars awarded?
The total score received for each profile ranks the products. The stars are then awarded based on the distribution of the scores according to the following guidelines. As you can see, only the products that obtain a score in the top 10% of the score distribution receive a five-star rating.
The results are reflected in a consumer-friendly five-star concept, with five stars denoting an outstanding product. Does CANSTAR rate all products available in the market? We endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. However, this process is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
How often are products reviewed for star ratings purposes? All ratings are fully recalculated every 12 months, based on the latest submissions from each institution. CANSTAR also monitors changes on an ongoing basis.
Does CANSTAR rate other product areas? CANSTAR researches, compares and rates the suite of banking and insurance products listed below. These star ratings use similar methodologies to guarantee quality, consistency and transparency. Results are freely available to consumers who use the star ratings as a guide to product excellence. The use of similar star ratings logos also builds consumer recognition of quality products across all categories. Please access the CANSTAR website at www.canstar.com.au if you would like to view the latest star ratings reports of interest.
• Account based pensions• Agribusiness• Business banking• Business life insurance• Car insurance• Credit cards• Deposit accounts• Direct life insurance• First home buyer• Health insurance• Home & Contents• Home loans• Life insurance
• Managed investments• Margin lending• Online banking• Online share trading• Package banking• Personal loans• Reward programs• Superannuation• Term deposits• Travel insurance• Travel money card• Youth banking
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DISCLAIMER:To the extent that the information in this report constitutes general advice, this advice has been prepared by CANSTAR Research Pty Ltd A.C.N. 114 422 909 AFSL and ACL 437917 (“CANSTAR”). The information has been prepared without taking into account your individual investment objectives, financial circumstances or needs. Before you decide whether or not to acquire a particular financial product you should assess whether it is appropriate for you in the light of your own personal circumstances, having regard to your own objectives, financial situation and needs. You may wish to obtain financial advice from a suitably qualified adviser before making any decision to acquire a financial product. CANSTAR provides information about credit products. It is not a credit provider and in giving you information it is not making any suggestion or recommendation to you about a particular credit product. Please refer to CANSTAR’s FSG for more information.The information in this report must not be copied or otherwise reproduced, repackaged, further transmitted, transferred, disseminated, redistributed or resold, or stored for subsequent use for any purpose, in whole or in part, in any form or manner or by means whatsoever, by any person without CANSTAR’s prior written consent. All information obtained by CANSTAR from external sources is believed to be accurate and reliable. Under no circumstances shall CANSTAR have any liability to any person or entity due to error (negligence or otherwise) or other circumstances or contingency within or outside the control of CANSTAR or any of its directors, officers, employees or agents in connection with the procurement, collection, compilation, analysis, interpretation, communication, publication, or delivery of any such information. Copyright 2014 CANSTAR Research Pty Ltd A.C.N. 114 422 909The word “CANSTAR”, the gold star in a circle logo (with or without surmounting stars), are trademarks or registered trademarks of CANSTAR Pty Ltd. Reference to third party products, services or other information by trade name, trademark or otherwise does not constitute or imply endorsement, sponsorship or recommendation of CANSTAR by the respective trademark owner.
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Luggage/Personal Effects
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover
Item Limit Laptop
Product 24 Hr Helpline
Company Name Theft of Cash
Personal BelongingsAccidental Death
Cover
Single - Domestic
1300 Insurance Plan C Australia Only Unlimited $25,000 $7,500 N/A $3,000Insure and Go Domestic $10,000 $15,000 $5,000 $250 $2,000Medibank Domestic Plan Unlimited $10,000 $8,000 N/A $300NRMA Domestic Comprehensive Unlimited $10,000 $8,000 N/A $3,000Simply Travel Insurance Plan B - Australia Only Unlimited $25,000 $7,500 N/A $3,000Travel Insurance Direct Domestic $10,000 $10,000 N/A $250 $4,000Virgin Australia Domestic Unlimited $25,000 $5,000 N/A $3,000Worldcare Australia Only Unlimited $25,000 $5,000 N/A $3,000
1Cover Direct Plan D - Domestic Unlimited $25,000 $5,000 N/A $3,000Allianz Plan B - Australia Only Unlimited $25,000 $7,500 N/A $3,000Budget Direct Plan E - Australia Platinum Unlimited $20,000 $5,000 N/A $3,000Citibank Domestic - Essential $10,000 $20,000 $2,000 N/A $1,000Columbus Direct Premier $15,000 $75,000 $7,500 $1,000 $3,000Columbus Direct Standard $10,000 $50,000 $6,000 $500 $3,000Downunder Insurance Plan B - Australia Only $10,000 $30,000 $5,000 $500 $3,000Fastcover Plan B - Domestic Unlimited $25,000 $7,500 N/A $3,000GIO Holiday Travel Insurance Unlimited $25,000 $6,000 $250 $3,000Good2Go Domestic - Q12 $10,000 $10,000 $3,000 $500 $500Kango Cover L2 - Rock Wallaby Cover $10,000 N/A $3,000 N/A $250Kango Cover L3 - Wallaby Cover $12,500 N/A $5,000 $250 $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 1# Limits indicated are for per adult insuredReport Date: August 2014 (All information correct as at 1 June 2014)
Luggage/Personal Effects
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover
Item Limit Laptop
Product 24 Hr Helpline
Company Name Theft of Cash
Personal BelongingsAccidental Death
Cover
Single - Domestic
MyCover Plan B - Australia Only Unlimited $25,000 $7,500 N/A $3,000Online Travel Insurance Plan B - Australia Only $10,000 $25,000 $5,000 N/A $3,000Real Insurance Comrephensive - Domestic $12,000 $12,000 $10,000 $250 $3,000Travellers Choice Basic - Domestic $1,500 $10,000 $1,500 N/A $750Zuji Australia Only Unlimited $25,000 $5,000 N/A $3,000
AIG Bronze (E12) Unlimited $25,000 $15,000 $500 $3,000AIG Domestic (Q12) $15,000 $10,000 $3,000 N/A $500American Express Domestic Single Trip $10,000 N/A $5,000 N/A $1,500ANZ Australian $10,000 $10,000 $4,000 N/A $1,000Aussie Travel Cover Basic - Domestic $3,000 $10,000 $1,500 N/A $1,500Australia Post Domestic $10,000 $10,000 $4,000 N/A $3,000Big Sky Plan B - Australia Only Unlimited $25,000 $7,500 N/A $3,000Budget Direct Plan F - Australia Silver $5,000 N/A $3,000 N/A $3,000CGU Australian Unlimited $10,000 $2,500 N/A $500CHI Travel Insurance Basic - Australia Only Unlimited $25,000 $8,000 N/A $3,000CHI Travel Insurance Plan B - Australia Only Unlimited $25,000 $8,000 N/A $3,000Citibank Domestic - Elite $25,000 $100,000 $10,000 N/A $2,000Citibank Domestic - Premium $15,000 $25,000 $5,000 N/A $1,500Covermore Travelsure - Domestic $10,000 $10,000 $3,000 N/A $300Go Insurance Go Basic - Domestic $15,000 $20,000 $7,500 $250 $2,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 2# Limits indicated are for per adult insuredReport Date: August 2014 (All information correct as at 1 June 2014)
Luggage/Personal Effects
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover
Item Limit Laptop
Product 24 Hr Helpline
Company Name Theft of Cash
Personal BelongingsAccidental Death
Cover
Single - Domestic
Go Insurance Go Plus - Domestic $25,000 $25,000 $10,000 $500 $3,000Greater Building Society Plan B - Australia Only Unlimited $25,000 $7,500 N/A $3,000HCF Insurance Australian Travel Plan Unlimited $25,000 $15,000 $250 $6,000HSBC Plan B - Australia Only Unlimited $25,000 $7,500 N/A $3,000Hume Building Society Plan B - Domestic Unlimited $15,000 $5,000 N/A $3,000Hume Building Society Plan D - Snow Cover Unlimited $15,000 $7,500 $250 $3,000Kango Cover L4 - Eastern Grey Cover $12,500 N/A $6,000 $500 $3,000Kango Cover L5 - Big Red Cover $15,000 $50,000 $7,500 $750 $3,000nab Plan B - Domestic Unlimited $25,000 $7,500 N/A $3,000People's Choice Credit Union Australian Unlimited $10,000 $2,500 N/A $500Priceline Protects Australia Only - Essential $2,500 N/A $1,000 N/A $1,000Priceline Protects Australia Only - Premium $5,000 $25,000 $3,500 N/A $3,500Real Insurance Basics - Domestic $5,000 N/A $5,000 N/A $3,000Ski Insurance Plan B - Australia Only Unlimited $25,000 $5,000 N/A $3,000St.George Bank Australian Unlimited $10,000 $2,500 N/A $500STA Travel Basic - Domestic $10,000 $10,000 $3,000 N/A $1,000STA Travel Comprehensive - Domestic $10,000 $10,000 $6,000 N/A $3,500STA Travel Essentials - Domestic $10,000 $10,000 $3,000 N/A $2,500Suncorp Bank Holiday Travel Insurance - Single Trip Unlimited $25,000 $6,000 $250 $3,000Travel Insuranz Classic $2,500 N/A $2,500 $125 $500Travel Insuranz Deluxe $10,000 $30,000 $7,500 $600 $3,000Travel Insuranz Premier $5,000 $10,000 $3,500 $150 $500
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 3# Limits indicated are for per adult insuredReport Date: August 2014 (All information correct as at 1 June 2014)
Luggage/Personal Effects
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover
Item Limit Laptop
Product 24 Hr Helpline
Company Name Theft of Cash
Personal BelongingsAccidental Death
Cover
Single - Domestic
Virgin Money Australia Only - Plan B $10,000 $25,000 $7,500 N/A $3,000Webjet Comprehensive - Plan A Unlimited $25,000 $5,000 $250 $500Westpac Holiday Travel Insurance Unlimited $25,000 $6,000 $250 $3,000Woolworths Comprehensive - Domestic $12,000 $12,000 $10,000 $250 $3,000
Aussie Travel Cover Plan C - Domestic $20,000 $5,000 $2,000 N/A $2,000Australian Unity Australian Unlimited $10,000 $2,500 N/A $500BUPA Domestic Unlimited $10,000 $2,500 N/A $500HBF Insurance Australian Plan Unlimited $10,000 $2,500 N/A $500multitrip.com.au Australian $10,000 $10,000 $4,000 N/A $1,000Onepath Australian Travel $10,000 $10,000 $4,000 N/A $1,000QBE Australian Basics $7,500 $5,000 $1,500 N/A $750QBE Australian Plus $10,000 $10,000 $4,000 N/A $1,000Suresave Domestic $10,000 $10,000 $4,000 $250 $4,000Travellers Choice Comprehensive - Domestic $10,000 $10,000 $3,000 N/A N/AWoolworths Basic - Domestic $5,000 N/A $5,000 N/A $3,000
National Seniors Australia Only $10,000 $10,000 $4,000 N/A $4,000QBE Australian Cruising $10,000 $10,000 $3,000 N/A $1,000RAC Domestic Unlimited $25,000 $7,500 N/A $1,500
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 4# Limits indicated are for per adult insuredReport Date: August 2014 (All information correct as at 1 June 2014)
Luggage/Personal Effects
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover
Item Limit Laptop
Product 24 Hr Helpline
Company Name Theft of Cash
Personal BelongingsAccidental Death
Cover
Single - Domestic
RACQ Domestic Unlimited $25,000 $7,500 N/A $1,500RACV Domestic Unlimited $25,000 $7,500 N/A $1,500
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 5# Limits indicated are for per adult insuredReport Date: August 2014 (All information correct as at 1 June 2014)
Luggage/Personal Effects
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover
Item Limit Laptop
Product 24 Hr Helpline
Company Name Theft of Cash
Personal BelongingsAccidental Death
Cover
Couple - Domestic
1300 Insurance Plan C Australia Only Unlimited $50,000 $15,000 N/A $3,000Columbus Direct Premier $30,000 $150,000 $15,000 $2,000 $3,000Columbus Direct Standard $20,000 $100,000 $12,000 $1,000 $3,000Downunder Insurance Plan B - Australia Only $20,000 $60,000 $10,000 $1,000 $3,000GIO Holiday Travel Insurance Unlimited $50,000 $12,000 $500 $3,000Insure and Go Domestic $20,000 $30,000 $10,000 $500 $2,000Medibank Domestic Plan Unlimited $20,000 $16,000 N/A $300NRMA Domestic Comprehensive Unlimited $20,000 $16,000 N/A $3,000Virgin Australia Domestic Unlimited $50,000 $10,000 N/A $3,000
Big Sky Plan B - Australia Only Unlimited $50,000 $15,000 N/A $3,000Budget Direct Plan E - Australia Platinum Unlimited $40,000 $10,000 N/A $3,000Citibank Domestic - Essential $20,000 $40,000 $4,000 N/A $1,000Fastcover Plan B - Domestic Unlimited $50,000 $15,000 N/A $3,000Good2Go Domestic - Q12 $20,000 $10,000 $6,000 $500 $500Greater Building Society Plan B - Australia Only Unlimited $50,000 $15,000 N/A $3,000Kango Cover L2 - Rock Wallaby Cover $10,000 N/A $3,000 N/A $250MyCover Plan B - Australia Only Unlimited $50,000 $15,000 N/A $3,000Online Travel Insurance Plan B - Australia Only $20,000 $50,000 $10,000 N/A $3,000Real Insurance Comrephensive - Domestic $24,000 $24,000 $20,000 $500 $3,000Simply Travel Insurance Plan B - Australia Only Unlimited $50,000 $7,500 N/A $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 6# Limits indicated are for per adult insuredReport Date: August 2014 (All information correct as at 1 June 2014)
Luggage/Personal Effects
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover
Item Limit Laptop
Product 24 Hr Helpline
Company Name Theft of Cash
Personal BelongingsAccidental Death
Cover
Couple - Domestic
Ski Insurance Plan B - Australia Only Unlimited $50,000 $10,000 N/A $3,000Suncorp Bank Holiday Travel Insurance - Single Trip Unlimited $50,000 $12,000 $500 $3,000Travel Insurance Direct Domestic $20,000 $20,000 $8,000 $250 $4,000Worldcare Australia Only Unlimited $50,000 $10,000 N/A $3,000
1Cover Direct Plan D - Domestic Unlimited $50,000 $10,000 N/A $3,000AIG Bronze (E12) Unlimited $50,000 $30,000 $1,000 $3,000AIG Domestic (Q12) $30,000 $40,000 $6,000 N/A $500Allianz Plan B - Australia Only Unlimited $50,000 $7,500 N/A $3,000American Express Domestic Single Trip $20,000 N/A $10,000 $0 $1,500ANZ Australian $20,000 $20,000 $8,000 N/A $1,000Australia Post Domestic $10,000 $20,000 $8,000 N/A $3,000Australian Unity Australian Unlimited $20,000 $5,000 N/A $500Budget Direct Plan F - Australia Silver $5,000 N/A $6,000 N/A $3,000BUPA Domestic Unlimited $20,000 $5,000 N/A $500CGU Australian Unlimited $20,000 $5,000 N/A $500CHI Travel Insurance Basic - Australia Only Unlimited $50,000 $8,000 N/A $3,000Citibank Domestic - Elite $50,000 $200,000 $20,000 N/A $2,000Citibank Domestic - Premium $30,000 $50,000 $10,000 N/A $1,500Covermore Travelsure - Domestic $10,000 $20,000 $6,000 N/A $300Go Insurance Go Basic - Domestic $30,000 $40,000 $15,000 $500 $2,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 7# Limits indicated are for per adult insuredReport Date: August 2014 (All information correct as at 1 June 2014)
Luggage/Personal Effects
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover
Item Limit Laptop
Product 24 Hr Helpline
Company Name Theft of Cash
Personal BelongingsAccidental Death
Cover
Couple - Domestic
Go Insurance Go Plus - Domestic $50,000 $50,000 $20,000 $1,000 $3,000HBF Insurance Australian Plan Unlimited $20,000 $5,000 N/A $500HCF Insurance Australian Travel Plan Unlimited $50,000 $30,000 $500 $6,000HSBC Plan B - Australia Only Unlimited $25,000 $7,500 N/A $3,000Hume Building Society Plan B - Domestic Unlimited $30,000 $10,000 N/A $3,000Hume Building Society Plan D - Snow Cover Unlimited $30,000 $15,000 $500 $3,000Kango Cover L3 - Wallaby Cover $12,500 N/A $5,000 $250 $3,000Kango Cover L4 - Eastern Grey Cover $12,500 N/A $6,000 $500 $3,000Kango Cover L5 - Big Red Cover $15,000 $50,000 $7,500 $750 $3,000nab Plan B - Domestic Unlimited $25,000 $7,500 N/A $3,000People's Choice Credit Union Australian Unlimited $20,000 $5,000 N/A $500Priceline Protects Australia Only - Essential $5,000 N/A $2,000 N/A $1,000Priceline Protects Australia Only - Premium $10,000 $50,000 $7,000 N/A $3,500Real Insurance Basics - Domestic $10,000 N/A $10,000 N/A $3,000St.George Bank Australian Unlimited $20,000 $5,000 N/A $500STA Travel Basic - Domestic $10,000 N/A $6,000 N/A $1,000Travel Insuranz Classic $5,000 N/A $5,000 $250 $500Travel Insuranz Deluxe $20,000 $60,000 $15,000 $1,200 $3,000Travel Insuranz Premier $10,000 $20,000 $7,000 $300 $500Travellers Choice Basic - Domestic $1,500 $20,000 $3,000 N/A $750Virgin Money Australia Only - Plan B $20,000 $50,000 $15,000 N/A $3,000Webjet Comprehensive - Plan A Unlimited $50,000 $10,000 $500 $500
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 8# Limits indicated are for per adult insuredReport Date: August 2014 (All information correct as at 1 June 2014)
Luggage/Personal Effects
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover
Item Limit Laptop
Product 24 Hr Helpline
Company Name Theft of Cash
Personal BelongingsAccidental Death
Cover
Couple - Domestic
Westpac Holiday Travel Insurance Unlimited $50,000 $12,000 $500 $3,000Woolworths Comprehensive - Domestic $24,000 $24,000 $20,000 $500 $3,000Zuji Australia Only Unlimited $25,000 $5,000 N/A $3,000
Aussie Travel Cover Basic - Domestic $6,000 $20,000 $3,000 N/A $1,500Aussie Travel Cover Plan C - Domestic $40,000 $10,000 $4,000 N/A $2,000CHI Travel Insurance Plan B - Australia Only Unlimited $50,000 $8,000 N/A $3,000multitrip.com.au Australian $20,000 $20,000 $8,000 N/A $1,000Onepath Australian Travel $20,000 $20,000 $8,000 N/A $1,000QBE Australian Basics $15,000 $10,000 $3,000 N/A $750QBE Australian Plus $20,000 $20,000 $8,000 N/A $1,000RAC Domestic Unlimited $50,000 $15,000 N/A $1,500STA Travel Comprehensive - Domestic $10,000 $20,000 $12,000 N/A $3,500STA Travel Essentials - Domestic $10,000 $20,000 $6,000 N/A $2,500Travellers Choice Comprehensive - Domestic $10,000 $20,000 $6,000 N/A N/AWoolworths Basic - Domestic $10,000 N/A $10,000 N/A $3,000
National Seniors Australia Only $20,000 $20,000 $8,000 N/A $4,000QBE Australian Cruising $20,000 $20,000 $6,000 N/A $1,000RACQ Domestic Unlimited $50,000 $15,000 N/A $1,500
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 9# Limits indicated are for per adult insuredReport Date: August 2014 (All information correct as at 1 June 2014)
Luggage/Personal Effects
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover
Item Limit Laptop
Product 24 Hr Helpline
Company Name Theft of Cash
Personal BelongingsAccidental Death
Cover
Couple - Domestic
RACV Domestic Unlimited $50,000 $15,000 N/A $1,500Suresave Domestic $20,000 $20,000 $8,000 $250 $4,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 10# Limits indicated are for per adult insuredReport Date: August 2014 (All information correct as at 1 June 2014)
Luggage/Personal Effects
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover
Item Limit Laptop
Product 24 Hr Helpline
Company Name Theft of Cash
Personal BelongingsAccidental Death
Cover
Family - Domestic
1300 Insurance Plan C Australia Only Unlimited $50,000 $15,000 N/A $3,000Downunder Insurance Plan B - Australia Only $20,000 $60,000 $10,000 $500 $3,000GIO Holiday Travel Insurance Unlimited $50,000 $12,000 $500 $3,000Insure and Go Domestic $40,000 $40,000 $20,000 $1,000 $2,000Medibank Domestic Plan Unlimited $20,000 $16,000 N/A $300NRMA Domestic Comprehensive Unlimited $20,000 $16,000 N/A $3,000Virgin Australia Domestic Unlimited $50,000 $10,000 N/A $3,000
American Express Domestic Single Trip $20,000 N/A $30,000 $0 $1,500Citibank Domestic - Essential $20,000 $40,000 $4,000 N/A $1,000Columbus Direct Premier $30,000 $150,000 $15,000 $2,000 $3,000Columbus Direct Standard $20,000 $100,000 $12,000 $1,000 $3,000Fastcover Plan B - Domestic Unlimited $50,000 $15,000 N/A $3,000Go Insurance Go Plus - Domestic $100,000 $100,000 $40,000 $2,000 $3,000Good2Go Domestic - Q12 $20,000 $10,000 $6,000 $500 $500Kango Cover L2 - Rock Wallaby Cover $20,000 N/A $6,000 N/A $250Kango Cover L3 - Wallaby Cover $25,000 N/A $10,000 $250 $3,000MyCover Plan B - Australia Only Unlimited $50,000 $15,000 N/A $3,000Simply Travel Insurance Plan B - Australia Only Unlimited $50,000 $15,000 N/A $3,000Ski Insurance Plan B - Australia Only Unlimited $50,000 $10,000 N/A $3,000Suncorp Bank Holiday Travel Insurance - Single Trip Unlimited $50,000 $12,000 $500 $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 11# Limits indicated are for per adult insuredReport Date: August 2014 (All information correct as at 1 June 2014)
Luggage/Personal Effects
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover
Item Limit Laptop
Product 24 Hr Helpline
Company Name Theft of Cash
Personal BelongingsAccidental Death
Cover
Family - Domestic
Travel Insurance Direct Domestic $20,000 $20,000 $8,000 $250 $4,000Travel Insuranz Deluxe $40,000 $120,000 $30,000 $2,400 $3,000Worldcare Australia Only Unlimited $50,000 $10,000 N/A $3,000
1Cover Direct Plan D - Domestic Unlimited $50,000 $10,000 N/A $3,000AIG Bronze (E12) Unlimited $50,000 $30,000 $1,000 $3,000Allianz Plan B - Australia Only Unlimited $50,000 $15,000 N/A $3,000ANZ Australian $20,000 $20,000 $8,000 N/A $1,000Australia Post Domestic $10,000 $20,000 $8,000 N/A $3,000Australian Unity Australian Unlimited $20,000 $5,000 N/A $500Big Sky Plan B - Australia Only Unlimited $50,000 $15,000 N/A $3,000Budget Direct Plan E - Australia Platinum Unlimited $40,000 $10,000 N/A $3,000Budget Direct Plan F - Australia Silver $10,000 N/A $6,000 N/A $3,000BUPA Domestic Unlimited $20,000 $5,000 N/A $500CGU Australian Unlimited $20,000 $5,000 N/A $500CHI Travel Insurance Basic - Australia Only Unlimited $50,000 $16,000 N/A $3,000Citibank Domestic - Elite $50,000 $200,000 $20,000 N/A $2,000Citibank Domestic - Premium $30,000 $50,000 $10,000 N/A $1,500Covermore Travelsure - Domestic $10,000 $20,000 $6,000 N/A $300Go Insurance Go Basic - Domestic $60,000 $80,000 $30,000 $1,000 $2,000Greater Building Society Plan B - Australia Only Unlimited $50,000 $15,000 N/A $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 12# Limits indicated are for per adult insuredReport Date: August 2014 (All information correct as at 1 June 2014)
Luggage/Personal Effects
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover
Item Limit Laptop
Product 24 Hr Helpline
Company Name Theft of Cash
Personal BelongingsAccidental Death
Cover
Family - Domestic
HBF Insurance Australian Plan Unlimited $20,000 $5,000 N/A $500HCF Insurance Australian Travel Plan Unlimited $50,000 $30,000 $500 $6,000HSBC Plan B - Australia Only Unlimited $50,000 $15,000 N/A $3,000Hume Building Society Plan B - Domestic Unlimited $30,000 $10,000 N/A $3,000Hume Building Society Plan D - Snow Cover Unlimited $30,000 $15,000 $500 $3,000Kango Cover L4 - Eastern Grey Cover $25,000 N/A $12,000 $500 $3,000Kango Cover L5 - Big Red Cover $30,000 $100,000 $15,000 $750 $3,000nab Plan B - Domestic Unlimited $50,000 $15,000 N/A $3,000Online Travel Insurance Plan B - Australia Only $20,000 $50,000 $10,000 N/A $3,000People's Choice Credit Union Australian Unlimited $20,000 $5,000 N/A $500Priceline Protects Australia Only - Essential $5,000 N/A $2,000 N/A $1,000Priceline Protects Australia Only - Premium $10,000 $50,000 $7,000 N/A $3,500Real Insurance Basics - Domestic $10,000 N/A $10,000 N/A $3,000Real Insurance Comrephensive - Domestic $24,000 $24,000 $20,000 $500 $3,000St.George Bank Australian Unlimited $20,000 $5,000 N/A $500Travel Insuranz Classic $10,000 N/A $10,000 $500 $500Travel Insuranz Premier $20,000 $40,000 $14,000 $600 $500Travellers Choice Basic - Domestic $1,500 $20,000 $3,000 N/A $750Virgin Money Australia Only - Plan B $20,000 $50,000 $15,000 N/A $3,000Webjet Comprehensive - Plan A Unlimited $50,000 $10,000 $500 $500Westpac Holiday Travel Insurance Unlimited $50,000 $12,000 $500 $3,000Woolworths Comprehensive - Domestic $24,000 $24,000 $20,000 $500 $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 13# Limits indicated are for per adult insuredReport Date: August 2014 (All information correct as at 1 June 2014)
Luggage/Personal Effects
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover
Item Limit Laptop
Product 24 Hr Helpline
Company Name Theft of Cash
Personal BelongingsAccidental Death
Cover
Family - Domestic
AIG Domestic (Q12) $30,000 $40,000 $6,000 N/A $500Aussie Travel Cover Basic - Domestic $6,000 $20,000 $3,000 N/A $1,500Aussie Travel Cover Plan C - Domestic $40,000 $10,000 $4,000 N/A $2,000CHI Travel Insurance Plan B - Australia Only Unlimited $50,000 $16,000 N/A $3,000multitrip.com.au Australian $20,000 $20,000 $8,000 N/A $1,000Onepath Australian Travel $20,000 $20,000 $8,000 N/A $1,000QBE Australian Basics $15,000 $10,000 $3,000 N/A $750QBE Australian Plus $20,000 $20,000 $8,000 N/A $1,000RAC Domestic Unlimited $50,000 $15,000 N/A $1,500Suresave Domestic $20,000 $20,000 $8,000 $500 $4,000Travellers Choice Comprehensive - Domestic $10,000 $20,000 $6,000 N/A N/AWoolworths Basic - Domestic $10,000 N/A $10,000 N/A $3,000Zuji Australia Only Unlimited $50,000 $10,000 N/A $3,000
QBE Australian Cruising $20,000 $20,000 $6,000 N/A $1,000RACQ Domestic Unlimited $50,000 $15,000 N/A $1,500RACV Domestic Unlimited $50,000 $15,000 N/A $1,500
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 14# Limits indicated are for per adult insuredReport Date: August 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Single - International - Bali
1Cover Direct Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $5,000 $250 $3,000Citibank International - Essential $25,000 $20,000 Unlimited Unlimited Unlimited $5,000 N/A $3,500Downunder Insurance Plan C - Backpackers $2,500 $15,000 Unlimited Unlimited $750 $2,000 $500 $3,000Insure and Go Gold Unlimited $50,000 Unlimited Unlimited $500 $8,000 $500 $3,000Insure and Go Silver $15,000 $37,500 Unlimited Unlimited $500 $6,000 $250 $2,000Kango Cover L2 - Rock Wallaby Cover $10,000 N/A $5,000,000 $5,000,000 $500 $3,000 N/A $250Real Insurance Comprehensive - International $12,000 $12,000 Unlimited Unlimited Unlimited $10,000 $250 $3,000Travel Insurance Direct International Unlimited $25,000 Unlimited Unlimited $500 $12,000 $250 $4,000Travel Insuranz Classic $2,500 N/A $10,000,000 $10,000,000 $500 $2,500 $125 $500Woolworths Basic $5,000 N/A Unlimited Unlimited Unlimited $5,000 N/A $3,000Woolworths Comprehensive $12,000 $12,000 Unlimited Unlimited Unlimited $10,000 $250 $3,000Worldcare Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $12,000 $250 $3,000
American Express Comprehensive - Single Trip Internatio Unlimited $25,000 Unlimited Unlimited Unlimited $15,000 $250 $3,000American Express Essentials -Single Trip International $10,000 N/A Unlimited Unlimited Unlimited $5,000 N/A $1,500Budget Direct Plan A - Platinum Unlimited $20,000 Unlimited Unlimited $500 $5,000 $250 $3,000Budget Direct Plan B - Silver $10,000 N/A Unlimited Unlimited $500 $3,000 N/A $3,000Columbus Direct Premier $15,000 $75,000 $20,000,000 $20,000,000 $2,000 $7,500 $1,000 $3,000Columbus Direct Standard $10,000 $50,000 $12,500,000 $12,500,000 $1,000 $6,000 $500 $3,000Downunder Insurance Plan A - Comprehensive $10,000 $30,000 Unlimited Unlimited $750 $5,000 $500 $3,000Go Insurance Go Basic - International $15,000 $20,000 $10,000,000 $10,000,000 $750 $7,500 $250 $2,000Go Insurance Go Plus - International $25,000 $25,000 $10,000,000 $10,000,000 $1,500 $10,000 $500 $3,000Good2Go Essentials Travel Insurance $10,000 N/A $5,000,000 $5,000,000 $500 $3,000 N/A $250
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 1# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Single - International - Bali
itrek Gold $15,000 $15,000 Unlimited Unlimited $500 $5,000 N/A $3,000itrek Platinum Unlimited $15,000 Unlimited Unlimited $500 $5,000 $250 $3,000Kango Cover L3 - Wallaby Cover $12,500 N/A $5,000,000 $5,000,000 $500 $5,000 $250 $3,000Medibank International Comprehensive Unlimited $25,000 Unlimited Unlimited Unlimited $8,000 $250 $3,000MyCover Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000NRMA International Comprehensive Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $200 $3,000OUCH C Travel Plan Unlimited $10,000 Unlimited Unlimited Unlimited $15,000 N/A $1,000Priceline Protects International - Essential $5,000 N/A Unlimited Unlimited Unlimited $1,500 N/A $1,000Priceline Protects International - Premium $10,000 $25,000 Unlimited Unlimited Unlimited $5,000 $200 $3,500Real Insurance Basics - International $5,000 N/A Unlimited Unlimited Unlimited $5,000 N/A $3,000Southern Cross Travel Insuranc World $50,000 $100,000 Unlimited Unlimited $750 $25,000 $500 $3,000Travel Insuranz Premier $5,000 $10,000 $10,000,000 $10,000,000 $500 $3,500 $150 $500Webjet Comprehensive - Plan A Unlimited $25,000 Unlimited Unlimited $1,000 $5,000 $250 $500Webjet Essentials - Plan B $5,000 $15,000 $5,000,000 $5,000,000 $1,000 $1,500 $250 $500Zuji Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $5,000 $250 $3,000
1300 Insurance Plan A Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000AAMI International Travel Unlimited $10,000 Unlimited Unlimited Unlimited $6,000 N/A $3,000AIG Bronze (E12) Unlimited $25,000 Unlimited Unlimited $2,000 $15,000 $500 $3,000Allianz Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000ANZ International Unlimited N/A Unlimited Unlimited $2,000 $15,000 N/A $6,000Aussie Travel Cover Basic - NZ/Indonesia/Fiji $3,000 $10,000 Unlimited Unlimited $500 $3,000 $250 $1,500Aussie Travel Cover Plan A - NZ/Indonesia/Fiji Unlimited $10,000 Unlimited Unlimited $1,000 $3,000 $250 $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 2# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Single - International - Bali
Australia Post International Comprehensive Unlimited $25,000 Unlimited Unlimited Unlimited $7,500 $250 $3,000Big Sky Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000CHI Travel Insurance Basic - International $3,000 $10,000 Unlimited Unlimited $500 $3,000 $250 $3,000CHI Travel Insurance Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $8,000 $250 $3,000Citibank International - Elite Unlimited $100,000 Unlimited Unlimited Unlimited $30,000 $200 $3,500Citibank International - Premium $50,000 $25,000 Unlimited Unlimited Unlimited $10,000 $200 $3,500Covermore Essentials - International $5,000 $10,000 $10,000,000 $10,000,000 10,000,00 $3,000 N/A $200Covermore Travelsure - International $5,000 $20,000 Unlimited Unlimited Unlimited $6,000 $100 $2,500Fastcover Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000Fastcover Plan D - Comprehensive with Snow C Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000Fastcover Plan E - Standard Unlimited $15,000 Unlimited Unlimited $500 $5,000 N/A $3,000GIO Holiday Travel Insurance Unlimited $25,000 Unlimited Unlimited $1,000 $6,000 $250 $3,000Good2Go One-Trip Plans - F12, C12, D12, E12 Unlimited $25,000 Unlimited Unlimited $2,000 $3,000 $500 $600Greater Building Society Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000HCF Insurance International Travel Plan Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $250 $6,000HSBC Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000Hume Building Society Plan A - Comprehensive Unlimited $15,000 Unlimited Unlimited $500 $7,500 $250 $3,000Hume Building Society Plan D - Snow Cover Unlimited $15,000 Unlimited Unlimited $500 $7,500 $250 $3,000Kango Cover L4 - Eastern Grey Cover $12,500 N/A $12,500,000 $12,500,000 $1,000 $6,000 $500 $3,000Kango Cover L5 - Big Red Cover $15,000 $50,000 Unlimited Unlimited $1,000 $7,500 $750 $3,000multitrip.com.au International - Premier Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 $400 N/Anab Plan A - International Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000National Seniors International Basic $5,000 N/A Unlimited Unlimited $1,000 $5,000 $250 $4,000National Seniors International Premium Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 N/A
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 3# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Single - International - Bali
NRMA International Essentials Unlimited $10,000 $10,000,000 $10,000,000 10,000,00 $3,000 N/A $200Onepath International Travel Unlimited $1,000 Unlimited Unlimited $2,000 $15,000 $200 $6,000Online Travel Insurance Plan A - Comprehensive $25,000 $25,000 Unlimited Unlimited $1,000 $5,000 $250 $3,000OUCH A Travel Plan Unlimited $25,000 Unlimited Unlimited Unlimited $15,000 N/A $3,000OUCH B Travel Plan Unlimited $18,000 Unlimited Unlimited Unlimited $15,000 N/A $2,000OUCH Premier Plus Extras Unlimited $25,000 Unlimited Unlimited Unlimited $15,000 $200 $6,000People's Choice Credit Union Super Unlimited $25,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000QBE A Travel Unlimited $25,000 Unlimited Unlimited Unlimited $15,000 N/A $3,000QBE B Travel Unlimited $18,000 Unlimited Unlimited Unlimited $15,000 N/A $2,000QBE C Travel Unlimited $10,000 Unlimited Unlimited Unlimited $15,000 N/A $1,000QBE Premier Plus Extras Unlimited $25,000 Unlimited Unlimited Unlimited $15,000 $200 $6,000RAC Premium Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $2,500RACQ Premium Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $2,500RACV Premium Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $2,500Simply Travel Insurance Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000Ski Insurance Plan A - International Unlimited $25,000 Unlimited Unlimited $500 $5,000 $250 $3,000STA Travel Basic - International Unlimited $10,000 $10,000,000 $10,000,000 10,000,00 $3,000 N/A $1,000STA Travel Comprehensive - International Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $200 $3,500STA Travel Essentials - International Unlimited $20,000 Unlimited Unlimited Unlimited $6,000 $100 $2,500Suncorp Bank Holiday Travel Insurance - Single Trip Unlimited $25,000 Unlimited Unlimited $1,000 $6,000 $250 $3,000Suresave Budget $5,000 N/A Unlimited Unlimited $1,000 $5,000 $250 $4,000Suresave Comprehensive Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 $250 $4,000Travel Insuranz Deluxe $10,000 $30,000 $10,000,000 $10,000,000 $1,000 $7,500 $600 $3,000Travellers Choice Comprehensive - International Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $200 $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 4# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Single - International - Bali
Virgin Australia Comprehensive Unlimited $25,000 Unlimited Unlimited $2,000 $5,000 $250 $3,000Virgin Australia Essentials Unlimited N/A Unlimited Unlimited $2,000 $5,000 N/A $3,000Virgin Money Comprehensive - Plan A Unlimited $25,000 Unlimited Unlimited $500 $7,500 $400 $3,000Virgin Money Essentials - Plan E Unlimited N/A Unlimited Unlimited $500 $3,000 N/A $3,000Westpac Holiday Travel Insurance Unlimited $25,000 Unlimited Unlimited $1,000 $6,000 $250 $3,000World Nomads Explorer Unlimited $12,500 Unlimited Unlimited $500 $10,000 $250 $2,000World Nomads Standard $3,500 N/A $5,000,000 $500,000 $500 $2,000 N/A $500
Australian Unity Super Unlimited $25,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000BUPA International - Super Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 N/A $4,000CGU Super Unlimited $25,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000CGU Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 N/A $4,000HBF Insurance Standard Unlimited $15,000 $300,000 $300,000 $1,000 $5,000 N/A $2,000HBF Insurance Super Unlimited $25,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000HBF Insurance Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 N/A $4,000HCF Insurance Elements Plan $10,000 N/A $10,000,000 $10,000,000 10,000,00 $3,000 N/A $300multitrip.com.au International - Premier $15,000 $20,000 Unlimited Unlimited $1,000 $7,500 $200 N/APeople's Choice Credit Union Standard Unlimited $15,000 $300,000 $300,000 $1,000 $5,000 N/A $2,000People's Choice Credit Union Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 N/A $4,000RAC Essentials $1,000 $10,000 Unlimited Unlimited $500 $2,500 N/A $200RACQ Essentials $1,000 $10,000 Unlimited Unlimited $500 $2,500 N/A $200RACV Essentials $1,000 $10,000 Unlimited Unlimited $500 $2,500 N/A $200St.George Bank Standard Unlimited $15,000 $300,000 $300,000 $1,000 $5,000 N/A $2,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 5# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Single - International - Bali
St.George Bank Super Unlimited $25,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000St.George Bank Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 N/A $4,000Travellers Choice Basic - International Unlimited $10,000 $10,000,000 $10,000,000 10,000,00 $3,000 N/A $3,000
Australian Unity Standard Unlimited $15,000 $300,000 $300,000 $1,000 $5,000 N/A $2,000Australian Unity Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 N/A $4,000BUPA International - Standard Unlimited $15,000 $300,000 $300,000 $1,000 $5,000 N/A $2,000BUPA International - Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000CGU Standard Unlimited $15,000 $300,000 $300,000 $1,000 $5,000 N/A $2,000multitrip.com.au Elements $10,000 N/A $10,000 $10,000,000 $1,000 $3,000 N/A $300multitrip.com.au International - Essentials $3,000 $10,000 $10,000,000 $10,000,000 $1,000 $2,000 N/A N/A
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 6# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Single - International - Brazil
1Cover Direct Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $5,000 $250 $3,000Citibank International - Essential $25,000 $20,000 Unlimited Unlimited Unlimited $5,000 N/A $3,500Downunder Insurance Plan C - Backpackers $2,500 $15,000 Unlimited Unlimited $750 $2,000 $500 $3,000Good2Go Essentials Travel Insurance $10,000 N/A $5,000,000 $5,000,000 $500 $3,000 N/A $250Insure and Go Gold Unlimited $50,000 Unlimited Unlimited $500 $8,000 $500 $3,000OUCH A Travel Plan Unlimited $25,000 Unlimited Unlimited Unlimited $15,000 N/A $3,000Southern Cross Travel Insuranc World $50,000 $100,000 Unlimited Unlimited $750 $25,000 $500 $3,000Travel Insurance Direct International Unlimited $25,000 Unlimited Unlimited $500 $12,000 $250 $4,000Travel Insuranz Classic $2,500 N/A $10,000,000 $10,000,000 $500 $2,500 $125 $500Travel Insuranz Premier $5,000 $10,000 $10,000,000 $10,000,000 $500 $3,500 $150 $500Virgin Money Comprehensive - Plan A Unlimited $25,000 Unlimited Unlimited $500 $7,500 $400 $3,000Worldcare Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $12,000 $250 $3,000
1300 Insurance Plan A Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000AAMI International Travel Unlimited $10,000 Unlimited Unlimited Unlimited $6,000 N/A $3,000American Express Comprehensive - Single Trip Internatio Unlimited $25,000 Unlimited Unlimited Unlimited $15,000 $250 $3,000Budget Direct Plan A - Platinum Unlimited $20,000 Unlimited Unlimited $500 $5,000 $250 $3,000Citibank International - Premium $50,000 $25,000 Unlimited Unlimited Unlimited $10,000 $200 $3,500Downunder Insurance Plan A - Comprehensive $10,000 $30,000 Unlimited Unlimited $750 $5,000 $500 $3,000Fastcover Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000Fastcover Plan E - Standard Unlimited $15,000 Unlimited Unlimited $500 $5,000 N/A $3,000Go Insurance Go Basic - International $15,000 $20,000 $10,000,000 $10,000,000 $750 $7,500 $250 $2,000Go Insurance Go Plus - International $25,000 $25,000 $10,000,000 $10,000,000 $1,500 $10,000 $500 $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 7# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Single - International - Brazil
Insure and Go Silver $15,000 $37,500 Unlimited Unlimited $500 $6,000 $250 $2,000itrek Platinum Unlimited $15,000 Unlimited Unlimited $500 $5,000 $250 $3,000MyCover Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000Priceline Protects International - Premium $10,000 $25,000 Unlimited Unlimited Unlimited $5,000 $200 $3,500QBE A Travel Unlimited $25,000 Unlimited Unlimited Unlimited $15,000 N/A $3,000Real Insurance Comprehensive - International $12,000 $12,000 Unlimited Unlimited Unlimited $10,000 $250 $3,000STA Travel Essentials - International Unlimited $20,000 Unlimited Unlimited Unlimited $6,000 $100 $2,500Travel Insuranz Deluxe $10,000 $30,000 $10,000,000 $10,000,000 $1,000 $7,500 $600 $3,000Virgin Money Essentials - Plan E Unlimited N/A Unlimited Unlimited $500 $3,000 N/A $3,000Webjet Essentials - Plan B $5,000 $15,000 $5,000,000 $5,000,000 $1,000 $1,500 $250 $500Woolworths Basic $5,000 N/A Unlimited Unlimited Unlimited $5,000 N/A $3,000Woolworths Comprehensive $12,000 $12,000 Unlimited Unlimited Unlimited $10,000 $250 $3,000Zuji Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $5,000 $250 $3,000
AIG Platinum (F12) Unlimited $25,000 Unlimited Unlimited $2,000 $15,000 $500 $3,000Allianz Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000American Express Essentials -Single Trip International $10,000 N/A Unlimited Unlimited Unlimited $5,000 N/A $1,500ANZ International Unlimited N/A Unlimited Unlimited $2,000 $15,000 N/A $6,000Australia Post International Comprehensive Unlimited $25,000 Unlimited Unlimited Unlimited $7,500 $250 $3,000Australian Unity Super Unlimited $25,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000Big Sky Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000Budget Direct Plan B - Silver $10,000 N/A Unlimited Unlimited $500 $3,000 N/A $3,000BUPA International - Super Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 N/A $4,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 8# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Single - International - Brazil
CGU Super Unlimited $25,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000Citibank International - Elite Unlimited $100,000 Unlimited Unlimited Unlimited $30,000 $200 $3,500Columbus Direct Premier $15,000 $75,000 $20,000,000 $20,000,000 $2,000 $7,500 $1,000 $3,000Columbus Direct Standard $10,000 $50,000 $12,500,000 $12,500,000 $1,000 $6,000 $500 $3,000Covermore Essentials - International $5,000 $10,000 $10,000,000 $10,000,000 10,000,00 $3,000 N/A $200Covermore Travelsure - International $5,000 $20,000 Unlimited Unlimited Unlimited $6,000 $100 $2,500Fastcover Plan D - Comprehensive with Snow C Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000GIO Holiday Travel Insurance Unlimited $25,000 Unlimited Unlimited $1,000 $6,000 $250 $3,000Good2Go One-Trip Plans - F12, C12, D12, E12 Unlimited $25,000 Unlimited Unlimited $2,000 $3,000 $500 $600Greater Building Society Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000HBF Insurance Super Unlimited $25,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000HBF Insurance Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 N/A $4,000HCF Insurance International Travel Plan Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $250 $6,000HSBC Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000Hume Building Society Plan A - Comprehensive Unlimited $15,000 Unlimited Unlimited $500 $7,500 $250 $3,000Hume Building Society Plan D - Snow Cover Unlimited $15,000 Unlimited Unlimited $500 $7,500 $250 $3,000itrek Gold $15,000 $15,000 Unlimited Unlimited $500 $5,000 N/A $3,000Kango Cover L2 - Rock Wallaby Cover $10,000 N/A $5,000,000 $5,000,000 $500 $3,000 N/A $250Kango Cover L3 - Wallaby Cover $12,500 N/A $5,000,000 $5,000,000 $500 $5,000 $250 $3,000Kango Cover L4 - Eastern Grey Cover $12,500 N/A $12,500,000 $12,500,000 $1,000 $6,000 $500 $3,000Kango Cover L5 - Big Red Cover $15,000 $50,000 Unlimited Unlimited $1,000 $7,500 $750 $3,000Medibank International Comprehensive Unlimited $25,000 Unlimited Unlimited Unlimited $8,000 $250 $3,000multitrip.com.au International - Premier Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 $400 N/Anab Plan A - International Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 9# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Single - International - Brazil
NRMA International Comprehensive Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $200 $3,000NRMA International Essentials Unlimited $10,000 $10,000,000 $10,000,000 10,000,00 $3,000 N/A $200Onepath International Travel Unlimited $1,000 Unlimited Unlimited $2,000 $15,000 $200 $6,000Online Travel Insurance Plan A - Comprehensive $25,000 $25,000 Unlimited Unlimited $1,000 $5,000 $250 $3,000OUCH Premier Plus Extras Unlimited $25,000 Unlimited Unlimited Unlimited $15,000 $200 $6,000People's Choice Credit Union Super Unlimited $25,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000People's Choice Credit Union Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 N/A $4,000Priceline Protects International - Essential $5,000 N/A Unlimited Unlimited Unlimited $1,500 N/A $1,000QBE Premier Plus Extras Unlimited $25,000 Unlimited Unlimited Unlimited $15,000 $200 $6,000RAC Premium Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $2,500Real Insurance Basics - International $5,000 N/A Unlimited Unlimited Unlimited $5,000 N/A $3,000Simply Travel Insurance Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000Ski Insurance Plan A - International Unlimited $25,000 Unlimited Unlimited $500 $5,000 $250 $3,000St.George Bank Super Unlimited $25,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000STA Travel Basic - International Unlimited $10,000 $10,000,000 $10,000,000 10,000,00 $3,000 N/A $1,000STA Travel Comprehensive - International Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $200 $3,500Suncorp Bank Holiday Travel Insurance - Single Trip Unlimited $25,000 Unlimited Unlimited $1,000 $6,000 $250 $3,000Virgin Australia Comprehensive Unlimited $25,000 Unlimited Unlimited $2,000 $5,000 $250 $3,000Virgin Australia Essentials Unlimited N/A Unlimited Unlimited $2,000 $5,000 N/A $3,000Webjet Comprehensive - Plan A Unlimited $25,000 Unlimited Unlimited $1,000 $5,000 $250 $500Westpac Holiday Travel Insurance Unlimited $25,000 Unlimited Unlimited $1,000 $6,000 $250 $3,000World Nomads Explorer Unlimited $12,500 Unlimited Unlimited $500 $10,000 $250 $2,000World Nomads Standard $3,500 N/A $5,000,000 $500,000 $500 $2,000 N/A $500
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 10# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Single - International - Brazil
Aussie Travel Cover Basic - Super Plus $3,000 $10,000 Unlimited Unlimited $500 $3,000 $250 $1,500Aussie Travel Cover Plan A - Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $10,000 $250 $4,000Australian Unity Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 N/A $4,000BUPA International - Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000CGU Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 N/A $4,000CHI Travel Insurance Basic - International $3,000 $10,000 Unlimited Unlimited $500 $3,000 $250 $3,000CHI Travel Insurance Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $8,000 $250 $3,000multitrip.com.au International - Premier $15,000 $20,000 Unlimited Unlimited $1,000 $7,500 $200 N/ANational Seniors International Basic $5,000 N/A Unlimited Unlimited $1,000 $5,000 $250 $4,000National Seniors International Premium Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 N/ARAC Essentials $1,000 $10,000 Unlimited Unlimited $500 $2,500 N/A $200RACQ Premium Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $2,500RACV Premium Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $2,500St.George Bank Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 N/A $4,000Suresave Comprehensive Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 $250 $4,000Travellers Choice Basic - International Unlimited $10,000 $10,000,000 $10,000,000 10,000,00 $3,000 N/A $3,000Travellers Choice Comprehensive - International Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $200 $3,000
HCF Insurance Elements Plan $10,000 N/A $10,000,000 $10,000,000 10,000,00 $3,000 N/A $300multitrip.com.au Elements $10,000 N/A $10,000 $10,000,000 $1,000 $3,000 N/A $300multitrip.com.au International - Essentials $3,000 $10,000 $10,000,000 $10,000,000 $1,000 $2,000 N/A N/ARACQ Essentials $1,000 $10,000 Unlimited Unlimited $500 $2,500 N/A $200RACV Essentials $1,000 $10,000 Unlimited Unlimited $500 $2,500 N/A $200
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 11# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Single - International - Brazil
Suresave Budget $5,000 N/A Unlimited Unlimited $1,000 $5,000 $250 $4,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 12# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Single - International - China
1300 Insurance Plan A Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,0001Cover Direct Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $5,000 $250 $3,000Good2Go Essentials Travel Insurance $10,000 N/A $5,000,000 $5,000,000 $500 $3,000 N/A $250Insure and Go Gold Unlimited $50,000 Unlimited Unlimited $500 $8,000 $500 $3,000Insure and Go Silver $15,000 $37,500 Unlimited Unlimited $500 $6,000 $250 $2,000OUCH B Travel Plan Unlimited $18,000 Unlimited Unlimited Unlimited $15,000 N/A $2,000Real Insurance Comprehensive - International $12,000 $12,000 Unlimited Unlimited Unlimited $10,000 $250 $3,000Southern Cross Travel Insuranc World $50,000 $100,000 Unlimited Unlimited $750 $25,000 $500 $3,000Travel Insurance Direct International Unlimited $25,000 Unlimited Unlimited $500 $12,000 $250 $4,000Virgin Money Comprehensive - Plan A Unlimited $25,000 Unlimited Unlimited $500 $7,500 $400 $3,000Woolworths Comprehensive $12,000 $12,000 Unlimited Unlimited Unlimited $10,000 $250 $3,000Worldcare Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $12,000 $250 $3,000Zuji Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $5,000 $250 $3,000
Australia Post International Comprehensive Unlimited $25,000 Unlimited Unlimited Unlimited $7,500 $250 $3,000Citibank International - Essential $25,000 $20,000 Unlimited Unlimited Unlimited $5,000 N/A $3,500Downunder Insurance Plan A - Comprehensive $10,000 $30,000 Unlimited Unlimited $750 $5,000 $500 $3,000Downunder Insurance Plan C - Backpackers $2,500 $15,000 Unlimited Unlimited $750 $2,000 $500 $3,000Fastcover Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000Fastcover Plan E - Standard Unlimited $15,000 Unlimited Unlimited $500 $5,000 N/A $3,000Good2Go One-Trip Plans - F12, C12, D12, E12 Unlimited $25,000 Unlimited Unlimited $2,000 $3,000 $500 $600Kango Cover L2 - Rock Wallaby Cover $10,000 N/A $5,000,000 $5,000,000 $500 $3,000 N/A $250Kango Cover L3 - Wallaby Cover $12,500 N/A $5,000,000 $5,000,000 $500 $5,000 $250 $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 13# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Single - International - China
Medibank International Comprehensive Unlimited $25,000 Unlimited Unlimited Unlimited $8,000 $250 $3,000NRMA International Comprehensive Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $200 $3,000NRMA International Essentials Unlimited $10,000 $10,000,000 $10,000,000 10,000,00 $3,000 N/A $200Online Travel Insurance Plan A - Comprehensive $25,000 $25,000 Unlimited Unlimited $1,000 $5,000 $250 $3,000OUCH A Travel Plan Unlimited $25,000 Unlimited Unlimited Unlimited $15,000 N/A $3,000Priceline Protects International - Premium $10,000 $25,000 Unlimited Unlimited Unlimited $5,000 $200 $3,500QBE B Travel Unlimited $18,000 Unlimited Unlimited Unlimited $15,000 N/A $2,000Real Insurance Basics - International $5,000 N/A Unlimited Unlimited Unlimited $5,000 N/A $3,000Travel Insuranz Classic $2,500 N/A $10,000,000 $10,000,000 $500 $2,500 $125 $500Virgin Australia Comprehensive Unlimited $25,000 Unlimited Unlimited $2,000 $5,000 $250 $3,000Virgin Money Essentials - Plan E Unlimited N/A Unlimited Unlimited $500 $3,000 N/A $3,000Webjet Comprehensive - Plan A Unlimited $25,000 Unlimited Unlimited $1,000 $5,000 $250 $500Webjet Essentials - Plan B $5,000 $15,000 $5,000,000 $5,000,000 $1,000 $1,500 $250 $500Woolworths Basic $5,000 N/A Unlimited Unlimited Unlimited $5,000 N/A $3,000
AAMI International Travel Unlimited $10,000 Unlimited Unlimited Unlimited $6,000 N/A $3,000AIG Silver (D12) Unlimited $25,000 Unlimited Unlimited $2,000 $15,000 $500 $3,000Allianz Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000American Express Comprehensive - Single Trip Internatio Unlimited $25,000 Unlimited Unlimited Unlimited $15,000 $250 $3,000American Express Essentials -Single Trip International $10,000 N/A Unlimited Unlimited Unlimited $5,000 N/A $1,500ANZ International Unlimited N/A Unlimited Unlimited $2,000 $15,000 N/A $6,000Aussie Travel Cover Basic - Standard $3,000 $10,000 Unlimited Unlimited $500 $3,000 $250 $1,500Big Sky Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 14# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Single - International - China
Budget Direct Plan A - Platinum Unlimited $20,000 Unlimited Unlimited $500 $5,000 $250 $3,000Budget Direct Plan B - Silver $10,000 N/A Unlimited Unlimited $500 $3,000 N/A $3,000CGU Super Unlimited $25,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000CHI Travel Insurance Basic - International $3,000 $10,000 Unlimited Unlimited $500 $3,000 $250 $3,000CHI Travel Insurance Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $8,000 $250 $3,000Citibank International - Elite Unlimited $100,000 Unlimited Unlimited Unlimited $30,000 $200 $3,500Citibank International - Premium $50,000 $25,000 Unlimited Unlimited Unlimited $10,000 $200 $3,500Columbus Direct Premier $15,000 $75,000 $20,000,000 $20,000,000 $2,000 $7,500 $1,000 $3,000Columbus Direct Standard $10,000 $50,000 $12,500,000 $12,500,000 $1,000 $6,000 $500 $3,000Covermore Essentials - International $5,000 $10,000 $10,000,000 $10,000,000 10,000,00 $3,000 N/A $200Covermore Travelsure - International $5,000 $20,000 Unlimited Unlimited Unlimited $6,000 $100 $2,500Fastcover Plan D - Comprehensive with Snow C Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000GIO Holiday Travel Insurance Unlimited $25,000 Unlimited Unlimited $1,000 $6,000 $250 $3,000Go Insurance Go Basic - International $15,000 $20,000 $10,000,000 $10,000,000 $750 $7,500 $250 $2,000Go Insurance Go Plus - International $25,000 $25,000 $10,000,000 $10,000,000 $1,500 $10,000 $500 $3,000Greater Building Society Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000HBF Insurance Super Unlimited $25,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000HCF Insurance Elements Plan $10,000 N/A $10,000,000 $10,000,000 10,000,00 $3,000 N/A $300HCF Insurance International Travel Plan Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $250 $6,000HSBC Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000Hume Building Society Plan A - Comprehensive Unlimited $15,000 Unlimited Unlimited $500 $7,500 $250 $3,000Hume Building Society Plan D - Snow Cover Unlimited $15,000 Unlimited Unlimited $500 $7,500 $250 $3,000itrek Gold $15,000 $15,000 Unlimited Unlimited $500 $5,000 N/A $3,000itrek Platinum Unlimited $15,000 Unlimited Unlimited $500 $5,000 $250 $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 15# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Single - International - China
Kango Cover L4 - Eastern Grey Cover $12,500 N/A $12,500,000 $12,500,000 $1,000 $6,000 $500 $3,000Kango Cover L5 - Big Red Cover $15,000 $50,000 Unlimited Unlimited $1,000 $7,500 $750 $3,000multitrip.com.au International - Premier Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 $400 N/AMyCover Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000nab Plan A - International Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000National Seniors International Premium Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 N/AOnepath International Travel Unlimited $1,000 Unlimited Unlimited $2,000 $15,000 $200 $6,000OUCH Premier Plus Extras Unlimited $25,000 Unlimited Unlimited Unlimited $15,000 $200 $6,000People's Choice Credit Union Standard Unlimited $15,000 $300,000 $300,000 $1,000 $5,000 N/A $2,000People's Choice Credit Union Super Unlimited $25,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000Priceline Protects International - Essential $5,000 N/A Unlimited Unlimited Unlimited $1,500 N/A $1,000QBE A Travel Unlimited $25,000 Unlimited Unlimited Unlimited $15,000 N/A $3,000QBE Premier Plus Extras Unlimited $25,000 Unlimited Unlimited Unlimited $15,000 $200 $6,000RAC Premium Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $2,500RACQ Premium Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $2,500RACV Premium Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $2,500Simply Travel Insurance Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000Ski Insurance Plan A - International Unlimited $25,000 Unlimited Unlimited $500 $5,000 $250 $3,000St.George Bank Super Unlimited $25,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000STA Travel Basic - International Unlimited $10,000 $10,000,000 $10,000,000 10,000,00 $3,000 N/A $1,000STA Travel Comprehensive - International Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $200 $3,500STA Travel Essentials - International Unlimited $20,000 Unlimited Unlimited Unlimited $6,000 $100 $2,500Suncorp Bank Holiday Travel Insurance - Single Trip Unlimited $25,000 Unlimited Unlimited $1,000 $6,000 $250 $3,000Travel Insuranz Deluxe $10,000 $30,000 $10,000,000 $10,000,000 $1,000 $7,500 $600 $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 16# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Single - International - China
Travel Insuranz Premier $5,000 $10,000 $10,000,000 $10,000,000 $500 $3,500 $150 $500Virgin Australia Essentials Unlimited N/A Unlimited Unlimited $2,000 $5,000 N/A $3,000Westpac Holiday Travel Insurance Unlimited $25,000 Unlimited Unlimited $1,000 $6,000 $250 $3,000World Nomads Explorer Unlimited $12,500 Unlimited Unlimited $500 $10,000 $250 $2,000World Nomads Standard $3,500 N/A $5,000,000 $500,000 $500 $2,000 N/A $500
Aussie Travel Cover Plan A - Standard Unlimited $15,000 Unlimited Unlimited $1,000 $5,000 $250 $4,000Australian Unity Standard Unlimited $15,000 $300,000 $300,000 $1,000 $5,000 N/A $2,000Australian Unity Super Unlimited $25,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000BUPA International - Super Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 N/A $4,000CGU Standard Unlimited $15,000 $300,000 $300,000 $1,000 $5,000 N/A $2,000CGU Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 N/A $4,000HBF Insurance Standard Unlimited $15,000 $300,000 $300,000 $1,000 $5,000 N/A $2,000HBF Insurance Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 N/A $4,000multitrip.com.au Elements $10,000 N/A $10,000 $10,000,000 $1,000 $3,000 N/A $300multitrip.com.au International - Premier $15,000 $20,000 Unlimited Unlimited $1,000 $7,500 $200 N/ANational Seniors International Basic $5,000 N/A Unlimited Unlimited $1,000 $5,000 $250 $4,000People's Choice Credit Union Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 N/A $4,000RAC Essentials $1,000 $10,000 Unlimited Unlimited $500 $2,500 N/A $200St.George Bank Standard Unlimited $15,000 $300,000 $300,000 $1,000 $5,000 N/A $2,000St.George Bank Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 N/A $4,000Suresave Budget $5,000 N/A Unlimited Unlimited $1,000 $5,000 $250 $4,000Suresave Comprehensive Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 $250 $4,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 17# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Single - International - China
Travellers Choice Comprehensive - International Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $200 $3,000
Australian Unity Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 N/A $4,000BUPA International - Standard Unlimited $15,000 $300,000 $300,000 $1,000 $5,000 N/A $2,000BUPA International - Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000multitrip.com.au International - Essentials $3,000 $10,000 $10,000,000 $10,000,000 $1,000 $2,000 N/A N/ARACQ Essentials $1,000 $10,000 Unlimited Unlimited $500 $2,500 N/A $200RACV Essentials $1,000 $10,000 Unlimited Unlimited $500 $2,500 N/A $200Travellers Choice Basic - International Unlimited $10,000 $10,000,000 $10,000,000 10,000,00 $3,000 N/A $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 18# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Single - International - Fiji
1Cover Direct Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $5,000 $250 $3,000American Express Comprehensive - Single Trip Internatio Unlimited $25,000 Unlimited Unlimited Unlimited $15,000 $250 $3,000Downunder Insurance Plan C - Backpackers $2,500 $15,000 Unlimited Unlimited $750 $2,000 $500 $3,000Good2Go Essentials Travel Insurance $10,000 N/A $5,000,000 $5,000,000 $500 $3,000 N/A $250Insure and Go Gold Unlimited $50,000 Unlimited Unlimited $500 $8,000 $500 $3,000Insure and Go Silver $15,000 $37,500 Unlimited Unlimited $500 $6,000 $250 $2,000Kango Cover L2 - Rock Wallaby Cover $10,000 N/A $5,000,000 $5,000,000 $500 $3,000 N/A $250Real Insurance Basics - International $5,000 N/A Unlimited Unlimited Unlimited $5,000 N/A $3,000Real Insurance Comprehensive - International $12,000 $12,000 Unlimited Unlimited Unlimited $10,000 $250 $3,000Southern Cross Travel Insuranc New Zealand / South Pacific $50,000 $100,000 Unlimited Unlimited $750 $25,000 $500 $3,000Travel Insurance Direct International Unlimited $25,000 Unlimited Unlimited $500 $12,000 $250 $4,000Travel Insuranz Classic $2,500 N/A $10,000,000 $10,000,000 $500 $2,500 $125 $500Worldcare Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $12,000 $250 $3,000Zuji Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $5,000 $250 $3,000
1300 Insurance Plan A Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000American Express Essentials -Single Trip International $10,000 N/A Unlimited Unlimited Unlimited $5,000 N/A $1,500Australia Post International Comprehensive Unlimited $25,000 Unlimited Unlimited Unlimited $7,500 $250 $3,000Budget Direct Plan A - Platinum Unlimited $20,000 Unlimited Unlimited $500 $5,000 $250 $3,000Budget Direct Plan B - Silver $10,000 N/A Unlimited Unlimited $500 $3,000 N/A $3,000Columbus Direct Premier $15,000 $75,000 $20,000,000 $20,000,000 $2,000 $7,500 $1,000 $3,000Columbus Direct Standard $10,000 $50,000 $12,500,000 $12,500,000 $1,000 $6,000 $500 $3,000Downunder Insurance Plan A - Comprehensive $10,000 $30,000 Unlimited Unlimited $750 $5,000 $500 $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 19# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Single - International - Fiji
Fastcover Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000Fastcover Plan E - Standard Unlimited $15,000 Unlimited Unlimited $500 $5,000 N/A $3,000Good2Go One-Trip Plans - F12, C12, D12, E12 Unlimited $25,000 Unlimited Unlimited $2,000 $3,000 $500 $600itrek Platinum Unlimited $15,000 Unlimited Unlimited $500 $5,000 $250 $3,000Kango Cover L3 - Wallaby Cover $12,500 N/A $5,000,000 $5,000,000 $500 $5,000 $250 $3,000Medibank International Comprehensive Unlimited $25,000 Unlimited Unlimited Unlimited $8,000 $250 $3,000NRMA International Comprehensive Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $200 $3,000NRMA International Essentials Unlimited $10,000 $10,000,000 $10,000,000 10,000,00 $3,000 N/A $200Online Travel Insurance Plan A - Comprehensive $25,000 $25,000 Unlimited Unlimited $1,000 $5,000 $250 $3,000OUCH C Travel Plan Unlimited $10,000 Unlimited Unlimited Unlimited $15,000 N/A $1,000Simply Travel Insurance Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000Travel Insuranz Deluxe $10,000 $30,000 $10,000,000 $10,000,000 $1,000 $7,500 $600 $3,000Travel Insuranz Premier $5,000 $10,000 $10,000,000 $10,000,000 $500 $3,500 $150 $500Virgin Australia Comprehensive Unlimited $25,000 Unlimited Unlimited $2,000 $5,000 $250 $3,000Virgin Money Comprehensive - Plan A Unlimited $25,000 Unlimited Unlimited $500 $7,500 $400 $3,000Webjet Comprehensive - Plan A Unlimited $25,000 Unlimited Unlimited $1,000 $5,000 $250 $500Webjet Essentials - Plan B $5,000 $15,000 $5,000,000 $5,000,000 $1,000 $1,500 $250 $500
AAMI International Travel Unlimited $10,000 Unlimited Unlimited Unlimited $6,000 N/A $3,000AIG Bronze (E12) Unlimited $25,000 Unlimited Unlimited $2,000 $15,000 $500 $3,000Allianz Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000ANZ International Unlimited N/A Unlimited Unlimited $2,000 $15,000 N/A $6,000Aussie Travel Cover Basic - NZ/Indonesia/Fiji $3,000 $10,000 Unlimited Unlimited $500 $3,000 $250 $1,500
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 20# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Single - International - Fiji
Aussie Travel Cover Plan A - NZ/Indonesia/Fiji Unlimited $10,000 Unlimited Unlimited $1,000 $3,000 $250 $3,000Australian Unity Super Unlimited $25,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000Big Sky Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000BUPA International - Super Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 N/A $4,000CGU Super Unlimited $25,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000CHI Travel Insurance Basic - International $3,000 $10,000 Unlimited Unlimited $500 $3,000 $250 $3,000CHI Travel Insurance Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $8,000 $250 $3,000Citibank International - Elite Unlimited $100,000 Unlimited Unlimited Unlimited $30,000 $200 $3,500Citibank International - Essential $25,000 $20,000 Unlimited Unlimited Unlimited $5,000 N/A $3,500Citibank International - Premium $50,000 $25,000 Unlimited Unlimited Unlimited $10,000 $200 $3,500Covermore Travelsure - International $5,000 $20,000 Unlimited Unlimited Unlimited $6,000 $100 $2,500Fastcover Plan D - Comprehensive with Snow C Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000GIO Holiday Travel Insurance Unlimited $25,000 Unlimited Unlimited $1,000 $6,000 $250 $3,000Go Insurance Go Basic - International $15,000 $20,000 $10,000,000 $10,000,000 $750 $7,500 $250 $2,000Go Insurance Go Plus - International $25,000 $25,000 $10,000,000 $10,000,000 $1,500 $10,000 $500 $3,000Greater Building Society Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000HCF Insurance Elements Plan $10,000 N/A $10,000,000 $10,000,000 10,000,00 $3,000 N/A $300HCF Insurance International Travel Plan Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $250 $6,000HSBC Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000Hume Building Society Plan A - Comprehensive Unlimited $15,000 Unlimited Unlimited $500 $7,500 $250 $3,000Hume Building Society Plan D - Snow Cover Unlimited $15,000 Unlimited Unlimited $500 $7,500 $250 $3,000itrek Gold $15,000 $15,000 Unlimited Unlimited $500 $5,000 N/A $3,000Kango Cover L4 - Eastern Grey Cover $12,500 N/A $12,500,000 $12,500,000 $1,000 $6,000 $500 $3,000Kango Cover L5 - Big Red Cover $15,000 $50,000 Unlimited Unlimited $1,000 $7,500 $750 $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 21# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Single - International - Fiji
multitrip.com.au Elements $10,000 N/A $10,000 $10,000,000 $1,000 $3,000 N/A $300multitrip.com.au International - Premier Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 $400 N/AMyCover Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000nab Plan A - International Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000National Seniors International Basic $5,000 N/A Unlimited Unlimited $1,000 $5,000 $250 $4,000National Seniors International Premium Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 N/AOnepath International Travel Unlimited $1,000 Unlimited Unlimited $2,000 $15,000 $200 $6,000OUCH A Travel Plan Unlimited $25,000 Unlimited Unlimited Unlimited $15,000 N/A $3,000OUCH B Travel Plan Unlimited $18,000 Unlimited Unlimited Unlimited $15,000 N/A $2,000OUCH Premier Plus Extras Unlimited $25,000 Unlimited Unlimited Unlimited $15,000 $200 $6,000People's Choice Credit Union Economy Unlimited $10,000 $100,000 $100,000 $1,000 $3,500 N/A $500People's Choice Credit Union Super Unlimited $25,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000People's Choice Credit Union Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 N/A $4,000Priceline Protects International - Essential $5,000 N/A Unlimited Unlimited Unlimited $1,500 N/A $1,000Priceline Protects International - Premium $10,000 $25,000 Unlimited Unlimited Unlimited $5,000 $200 $3,500QBE A Travel Unlimited $25,000 Unlimited Unlimited Unlimited $15,000 N/A $3,000QBE B Travel Unlimited $18,000 Unlimited Unlimited Unlimited $15,000 N/A $2,000QBE C Travel Unlimited $10,000 Unlimited Unlimited Unlimited $15,000 N/A $1,000QBE Premier Plus Extras Unlimited $25,000 Unlimited Unlimited Unlimited $15,000 $200 $6,000RAC Premium Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $2,500RACQ Premium Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $2,500RACV Premium Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $2,500Ski Insurance Plan A - International Unlimited $25,000 Unlimited Unlimited $500 $5,000 $250 $3,000St.George Bank Super Unlimited $25,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 22# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Single - International - Fiji
STA Travel Basic - International Unlimited $10,000 $10,000,000 $10,000,000 10,000,00 $3,000 N/A $1,000STA Travel Comprehensive - International Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $200 $3,500STA Travel Essentials - International Unlimited $20,000 Unlimited Unlimited Unlimited $6,000 $100 $2,500Suncorp Bank Holiday Travel Insurance - Single Trip Unlimited $25,000 Unlimited Unlimited $1,000 $6,000 $250 $3,000Suresave Budget $5,000 N/A Unlimited Unlimited $1,000 $5,000 $250 $4,000Suresave Comprehensive Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 $250 $4,000Travellers Choice Comprehensive - International Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $200 $3,000Virgin Australia Essentials Unlimited N/A Unlimited Unlimited $2,000 $5,000 N/A $3,000Virgin Money Essentials - Plan E Unlimited N/A Unlimited Unlimited $500 $3,000 N/A $3,000Westpac Holiday Travel Insurance Unlimited $25,000 Unlimited Unlimited $1,000 $6,000 $250 $3,000Woolworths Basic $5,000 N/A Unlimited Unlimited Unlimited $5,000 N/A $3,000Woolworths Comprehensive $12,000 $12,000 Unlimited Unlimited Unlimited $10,000 $250 $3,000
Australian Unity Economy Unlimited $10,000 $100,000 $100,000 $1,000 $3,500 N/A $500Australian Unity Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 N/A $4,000BUPA International - Economy Unlimited $10,000 $100,000 $100,000 $1,000 $3,500 N/A $500BUPA International - Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000CGU Economy Unlimited $10,000 $100,000 $100,000 $1,000 $3,500 N/A $500CGU Standard Unlimited $15,000 $300,000 $300,000 $1,000 $5,000 N/A $2,000CGU Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 N/A $4,000Covermore Essentials - International $5,000 $10,000 $10,000,000 $10,000,000 10,000,00 $3,000 N/A $200HBF Insurance Economy Unlimited $10,000 $100,000 $100,000 $1,000 $3,500 N/A $500HBF Insurance Standard Unlimited $15,000 $300,000 $300,000 $1,000 $5,000 N/A $2,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 23# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Single - International - Fiji
HBF Insurance Super Unlimited $25,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000HBF Insurance Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 N/A $4,000People's Choice Credit Union Standard Unlimited $15,000 $300,000 $300,000 $1,000 $5,000 N/A $2,000RACQ Essentials $1,000 $10,000 Unlimited Unlimited $500 $2,500 N/A $200RACV Essentials $1,000 $10,000 Unlimited Unlimited $500 $2,500 N/A $200St.George Bank Economy Unlimited $10,000 $100,000 $100,000 $1,000 $3,500 N/A $500St.George Bank Standard Unlimited $15,000 $300,000 $300,000 $1,000 $5,000 N/A $2,000St.George Bank Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 N/A $4,000World Nomads Explorer Unlimited $12,500 Unlimited Unlimited $500 $10,000 $250 $2,000
Australian Unity Standard Unlimited $15,000 $300,000 $300,000 $1,000 $5,000 N/A $2,000BUPA International - Standard Unlimited $15,000 $300,000 $300,000 $1,000 $5,000 N/A $2,000multitrip.com.au International - Essentials $3,000 $10,000 $10,000,000 $10,000,000 $1,000 $2,000 N/A N/Amultitrip.com.au International - Premier $15,000 $20,000 Unlimited Unlimited $1,000 $7,500 $200 N/ARAC Essentials $1,000 $10,000 Unlimited Unlimited $500 $2,500 N/A $200Travellers Choice Basic - International Unlimited $10,000 $10,000,000 $10,000,000 10,000,00 $3,000 N/A $3,000World Nomads Standard $3,500 N/A $5,000,000 $500,000 $500 $2,000 N/A $500
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 24# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Single - International - France
1Cover Direct Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $5,000 $250 $3,000Citibank International - Essential $25,000 $20,000 Unlimited Unlimited Unlimited $5,000 N/A $3,500Downunder Insurance Plan C - Backpackers $2,500 $15,000 Unlimited Unlimited $750 $2,000 $500 $3,000Good2Go Essentials Travel Insurance $10,000 N/A $5,000,000 $5,000,000 $500 $3,000 N/A $250Insure and Go Gold Unlimited $50,000 Unlimited Unlimited $500 $8,000 $500 $3,000Online Travel Insurance Plan A - Comprehensive $25,000 $25,000 Unlimited Unlimited $1,000 $5,000 $250 $3,000Southern Cross Travel Insuranc World $50,000 $100,000 Unlimited Unlimited $750 $25,000 $500 $3,000Travel Insurance Direct International Unlimited $25,000 Unlimited Unlimited $500 $12,000 $250 $4,000Travel Insuranz Classic $2,500 N/A $10,000,000 $10,000,000 $500 $2,500 $125 $500Virgin Money Comprehensive - Plan A Unlimited $25,000 Unlimited Unlimited $500 $7,500 $400 $3,000Worldcare Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $12,000 $250 $3,000
1300 Insurance Plan A Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000Allianz Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000Australia Post International Comprehensive Unlimited $25,000 Unlimited Unlimited Unlimited $7,500 $250 $3,000Budget Direct Plan A - Platinum Unlimited $20,000 Unlimited Unlimited $500 $5,000 $250 $3,000Budget Direct Plan B - Silver $10,000 N/A Unlimited Unlimited $500 $3,000 N/A $3,000Downunder Insurance Plan A - Comprehensive $10,000 $30,000 Unlimited Unlimited $750 $5,000 $500 $3,000Fastcover Plan E - Standard Unlimited $15,000 Unlimited Unlimited $500 $5,000 N/A $3,000Good2Go One-Trip Plans - F12, C12, D12, E12 Unlimited $25,000 Unlimited Unlimited $2,000 $3,000 $500 $600Insure and Go Silver $15,000 $37,500 Unlimited Unlimited $500 $6,000 $250 $2,000itrek Platinum Unlimited $15,000 Unlimited Unlimited $500 $5,000 $250 $3,000Kango Cover L2 - Rock Wallaby Cover $10,000 N/A $5,000,000 $5,000,000 $500 $3,000 N/A $250
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 25# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Single - International - France
Medibank International Comprehensive Unlimited $25,000 Unlimited Unlimited Unlimited $8,000 $250 $3,000MyCover Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000NRMA International Comprehensive Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $200 $3,000NRMA International Essentials Unlimited $10,000 $10,000,000 $10,000,000 10,000,00 $3,000 N/A $200OUCH A Travel Plan Unlimited $25,000 Unlimited Unlimited Unlimited $15,000 N/A $3,000Priceline Protects International - Premium $10,000 $25,000 Unlimited Unlimited Unlimited $5,000 $200 $3,500Real Insurance Comprehensive - International $12,000 $12,000 Unlimited Unlimited Unlimited $10,000 $250 $3,000Simply Travel Insurance Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000Virgin Money Essentials - Plan E Unlimited N/A Unlimited Unlimited $500 $3,000 N/A $3,000Webjet Essentials - Plan B $5,000 $15,000 $5,000,000 $5,000,000 $1,000 $1,500 $250 $500Woolworths Comprehensive $12,000 $12,000 Unlimited Unlimited Unlimited $10,000 $250 $3,000Zuji Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $5,000 $250 $3,000
AAMI International Travel Unlimited $10,000 Unlimited Unlimited Unlimited $6,000 N/A $3,000AIG Gold (C12) Unlimited $25,000 Unlimited Unlimited $2,000 $15,000 $500 $3,000American Express Comprehensive - Single Trip Internatio Unlimited $25,000 Unlimited Unlimited Unlimited $15,000 $250 $3,000American Express Essentials -Single Trip International $10,000 N/A Unlimited Unlimited Unlimited $5,000 N/A $1,500ANZ International Unlimited N/A Unlimited Unlimited $2,000 $15,000 N/A $6,000Aussie Travel Cover Basic - Super $3,000 $10,000 Unlimited Unlimited $500 $3,000 $250 $1,500Australian Unity Super Unlimited $25,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000Big Sky Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000CGU Super Unlimited $25,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000Citibank International - Elite Unlimited $100,000 Unlimited Unlimited Unlimited $30,000 $200 $3,500
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 26# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Single - International - France
Citibank International - Premium $50,000 $25,000 Unlimited Unlimited Unlimited $10,000 $200 $3,500Columbus Direct Premier $15,000 $75,000 $20,000,000 $20,000,000 $2,000 $7,500 $1,000 $3,000Columbus Direct Standard $10,000 $50,000 $12,500,000 $12,500,000 $1,000 $6,000 $500 $3,000Covermore Essentials - International $5,000 $10,000 $10,000,000 $10,000,000 10,000,00 $3,000 N/A $200Covermore Travelsure - International $5,000 $20,000 Unlimited Unlimited Unlimited $6,000 $100 $2,500Fastcover Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000Fastcover Plan D - Comprehensive with Snow C Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000GIO Holiday Travel Insurance Unlimited $25,000 Unlimited Unlimited $1,000 $6,000 $250 $3,000Go Insurance Go Basic - International $15,000 $20,000 $10,000,000 $10,000,000 $750 $7,500 $250 $2,000Go Insurance Go Plus - International $25,000 $25,000 $10,000,000 $10,000,000 $1,500 $10,000 $500 $3,000Greater Building Society Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000HBF Insurance Super Unlimited $25,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000HCF Insurance International Travel Plan Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $250 $6,000HSBC Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000Hume Building Society Plan A - Comprehensive Unlimited $15,000 Unlimited Unlimited $500 $7,500 $250 $3,000Hume Building Society Plan D - Snow Cover Unlimited $15,000 Unlimited Unlimited $500 $7,500 $250 $3,000itrek Gold $15,000 $15,000 Unlimited Unlimited $500 $5,000 N/A $3,000Kango Cover L3 - Wallaby Cover $12,500 N/A $5,000,000 $5,000,000 $500 $5,000 $250 $3,000Kango Cover L4 - Eastern Grey Cover $12,500 N/A $12,500,000 $12,500,000 $1,000 $6,000 $500 $3,000Kango Cover L5 - Big Red Cover $15,000 $50,000 Unlimited Unlimited $1,000 $7,500 $750 $3,000multitrip.com.au International - Premier Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 $400 N/Anab Plan A - International Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000National Seniors International Premium Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 N/AOnepath International Travel Unlimited $1,000 Unlimited Unlimited $2,000 $15,000 $200 $6,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 27# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Single - International - France
OUCH Premier Plus Extras Unlimited $25,000 Unlimited Unlimited Unlimited $15,000 $200 $6,000People's Choice Credit Union Super Unlimited $25,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000Priceline Protects International - Essential $5,000 N/A Unlimited Unlimited Unlimited $1,500 N/A $1,000QBE A Travel Unlimited $25,000 Unlimited Unlimited Unlimited $15,000 N/A $3,000QBE Premier Plus Extras Unlimited $25,000 Unlimited Unlimited Unlimited $15,000 $200 $6,000RAC Premium Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $2,500RACQ Premium Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $2,500Real Insurance Basics - International $5,000 N/A Unlimited Unlimited Unlimited $5,000 N/A $3,000Ski Insurance Plan A - International Unlimited $25,000 Unlimited Unlimited $500 $5,000 $250 $3,000St.George Bank Super Unlimited $25,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000STA Travel Basic - International Unlimited $10,000 $10,000,000 $10,000,000 10,000,00 $3,000 N/A $1,000STA Travel Comprehensive - International Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $200 $3,500STA Travel Essentials - International Unlimited $20,000 Unlimited Unlimited Unlimited $6,000 $100 $2,500Suncorp Bank Holiday Travel Insurance - Single Trip Unlimited $25,000 Unlimited Unlimited $1,000 $6,000 $250 $3,000Travel Insuranz Deluxe $10,000 $30,000 $10,000,000 $10,000,000 $1,000 $7,500 $600 $3,000Travel Insuranz Premier $5,000 $10,000 $10,000,000 $10,000,000 $500 $3,500 $150 $500Travellers Choice Comprehensive - International Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $200 $3,000Virgin Australia Comprehensive Unlimited $25,000 Unlimited Unlimited $2,000 $5,000 $250 $3,000Virgin Australia Essentials Unlimited N/A Unlimited Unlimited $2,000 $5,000 N/A $3,000Webjet Comprehensive - Plan A Unlimited $25,000 Unlimited Unlimited $1,000 $5,000 $250 $500Westpac Holiday Travel Insurance Unlimited $25,000 Unlimited Unlimited $1,000 $6,000 $250 $3,000Woolworths Basic $5,000 N/A Unlimited Unlimited Unlimited $5,000 N/A $3,000World Nomads Explorer Unlimited $12,500 Unlimited Unlimited $500 $10,000 $250 $2,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 28# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Single - International - France
Aussie Travel Cover Plan A - Super Unlimited $25,000 Unlimited Unlimited $1,000 $8,000 $250 $4,000Australian Unity Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 N/A $4,000BUPA International - Super Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 N/A $4,000CGU Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 N/A $4,000CHI Travel Insurance Basic - International $3,000 $10,000 Unlimited Unlimited $500 $3,000 $250 $3,000CHI Travel Insurance Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $8,000 $250 $3,000HBF Insurance Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 N/A $4,000HCF Insurance Elements Plan $10,000 N/A $10,000,000 $10,000,000 10,000,00 $3,000 N/A $300multitrip.com.au International - Premier $15,000 $20,000 Unlimited Unlimited $1,000 $7,500 $200 N/ANational Seniors International Basic $5,000 N/A Unlimited Unlimited $1,000 $5,000 $250 $4,000People's Choice Credit Union Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 N/A $4,000RAC Essentials $1,000 $10,000 Unlimited Unlimited $500 $2,500 N/A $200RACV Premium Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $2,500St.George Bank Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 N/A $4,000Suresave Comprehensive Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 $250 $4,000Travellers Choice Basic - International Unlimited $10,000 $10,000,000 $10,000,000 10,000,00 $3,000 N/A $3,000World Nomads Standard $3,500 N/A $5,000,000 $500,000 $500 $2,000 N/A $500
BUPA International - Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000multitrip.com.au Elements $10,000 N/A $10,000 $10,000,000 $1,000 $3,000 N/A $300multitrip.com.au International - Essentials $3,000 $10,000 $10,000,000 $10,000,000 $1,000 $2,000 N/A N/ARACQ Essentials $1,000 $10,000 Unlimited Unlimited $500 $2,500 N/A $200RACV Essentials $1,000 $10,000 Unlimited Unlimited $500 $2,500 N/A $200
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 29# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Single - International - France
Suresave Budget $5,000 N/A Unlimited Unlimited $1,000 $5,000 $250 $4,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 30# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Single - International - Japan
1300 Insurance Plan A Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000Citibank International - Essential $25,000 $20,000 Unlimited Unlimited Unlimited $5,000 N/A $3,500Insure and Go Gold Unlimited $50,000 Unlimited Unlimited $500 $8,000 $500 $3,000Insure and Go Silver $15,000 $37,500 Unlimited Unlimited $500 $6,000 $250 $2,000Real Insurance Comprehensive - International $12,000 $12,000 Unlimited Unlimited Unlimited $10,000 $250 $3,000Travel Insurance Direct International Unlimited $25,000 Unlimited Unlimited $500 $12,000 $250 $4,000Travel Insuranz Classic $2,500 N/A $10,000,000 $10,000,000 $500 $2,500 $125 $500Woolworths Basic $5,000 N/A Unlimited Unlimited Unlimited $5,000 N/A $3,000Woolworths Comprehensive $12,000 $12,000 Unlimited Unlimited Unlimited $10,000 $250 $3,000Worldcare Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $12,000 $250 $3,000Zuji Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $5,000 $250 $3,000
1Cover Direct Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $5,000 $250 $3,000Australia Post International Comprehensive Unlimited $25,000 Unlimited Unlimited Unlimited $7,500 $250 $3,000Citibank International - Premium $50,000 $25,000 Unlimited Unlimited Unlimited $10,000 $200 $3,500Downunder Insurance Plan C - Backpackers $2,500 $15,000 Unlimited Unlimited $750 $2,000 $500 $3,000Good2Go Essentials Travel Insurance $10,000 N/A $5,000,000 $5,000,000 $500 $3,000 N/A $250Medibank International Comprehensive Unlimited $25,000 Unlimited Unlimited Unlimited $8,000 $250 $3,000MyCover Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000NRMA International Comprehensive Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $200 $3,000NRMA International Essentials Unlimited $10,000 $10,000,000 $10,000,000 10,000,00 $3,000 N/A $200Online Travel Insurance Plan A - Comprehensive $25,000 $25,000 Unlimited Unlimited $1,000 $5,000 $250 $3,000OUCH A Travel Plan Unlimited $25,000 Unlimited Unlimited Unlimited $15,000 N/A $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 31# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Single - International - Japan
Priceline Protects International - Premium $10,000 $25,000 Unlimited Unlimited Unlimited $5,000 $200 $3,500QBE A Travel Unlimited $25,000 Unlimited Unlimited Unlimited $15,000 N/A $3,000Real Insurance Basics - International $5,000 N/A Unlimited Unlimited Unlimited $5,000 N/A $3,000Simply Travel Insurance Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000Southern Cross Travel Insuranc Superworld $50,000 $100,000 Unlimited Unlimited $750 $25,000 $500 $3,000Travel Insuranz Premier $5,000 $10,000 $10,000,000 $10,000,000 $500 $3,500 $150 $500Virgin Australia Comprehensive Unlimited $25,000 Unlimited Unlimited $2,000 $5,000 $250 $3,000Virgin Money Comprehensive - Plan A Unlimited $25,000 Unlimited Unlimited $500 $7,500 $400 $3,000World Nomads Explorer Unlimited $12,500 Unlimited Unlimited $500 $10,000 $250 $2,000World Nomads Standard $3,500 N/A $5,000,000 $500,000 $500 $2,000 N/A $500
AAMI International Travel Unlimited $10,000 Unlimited Unlimited Unlimited $6,000 N/A $3,000AIG Gold (C12) Unlimited $25,000 Unlimited Unlimited $2,000 $15,000 $500 $3,000Allianz Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000American Express Comprehensive - Single Trip Internatio Unlimited $25,000 Unlimited Unlimited Unlimited $15,000 $250 $3,000American Express Essentials -Single Trip International $10,000 N/A Unlimited Unlimited Unlimited $5,000 N/A $1,500ANZ International Unlimited N/A Unlimited Unlimited $2,000 $15,000 N/A $6,000Aussie Travel Cover Basic - Super $3,000 $10,000 Unlimited Unlimited $500 $3,000 $250 $1,500Big Sky Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000Budget Direct Plan A - Platinum Unlimited $20,000 Unlimited Unlimited $500 $5,000 $250 $3,000Budget Direct Plan B - Silver $10,000 N/A Unlimited Unlimited $500 $3,000 N/A $3,000Citibank International - Elite Unlimited $100,000 Unlimited Unlimited Unlimited $30,000 $200 $3,500Columbus Direct Premier $15,000 $75,000 $20,000,000 $20,000,000 $2,000 $7,500 $1,000 $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 32# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Single - International - Japan
Columbus Direct Standard $10,000 $50,000 $12,500,000 $12,500,000 $1,000 $6,000 $500 $3,000Covermore Essentials - International $5,000 $10,000 $10,000,000 $10,000,000 10,000,00 $3,000 N/A $200Covermore Travelsure - International $5,000 $20,000 Unlimited Unlimited Unlimited $6,000 $100 $2,500Downunder Insurance Plan A - Comprehensive $10,000 $30,000 Unlimited Unlimited $750 $5,000 $500 $3,000Fastcover Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000Fastcover Plan D - Comprehensive with Snow C Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000Fastcover Plan E - Standard Unlimited $15,000 Unlimited Unlimited $500 $5,000 N/A $3,000GIO Holiday Travel Insurance Unlimited $25,000 Unlimited Unlimited $1,000 $6,000 $250 $3,000Go Insurance Go Basic - International $15,000 $20,000 $10,000,000 $10,000,000 $750 $7,500 $250 $2,000Go Insurance Go Plus - International $25,000 $25,000 $10,000,000 $10,000,000 $1,500 $10,000 $500 $3,000Good2Go One-Trip Plans - F12, C12, D12, E12 Unlimited $25,000 Unlimited Unlimited $2,000 $3,000 $500 $600Greater Building Society Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000HCF Insurance Elements Plan $10,000 N/A $10,000,000 $10,000,000 10,000,00 $3,000 N/A $300HCF Insurance International Travel Plan Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $250 $6,000HSBC Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000Hume Building Society Plan A - Comprehensive Unlimited $15,000 Unlimited Unlimited $500 $7,500 $250 $3,000itrek Gold $15,000 $15,000 Unlimited Unlimited $500 $5,000 N/A $3,000itrek Platinum Unlimited $15,000 Unlimited Unlimited $500 $5,000 $250 $3,000Kango Cover L2 - Rock Wallaby Cover $10,000 N/A $5,000,000 $5,000,000 $500 $3,000 N/A $250Kango Cover L3 - Wallaby Cover $12,500 N/A $5,000,000 $5,000,000 $500 $5,000 $250 $3,000Kango Cover L4 - Eastern Grey Cover $12,500 N/A $12,500,000 $12,500,000 $1,000 $6,000 $500 $3,000Kango Cover L5 - Big Red Cover $15,000 $50,000 Unlimited Unlimited $1,000 $7,500 $750 $3,000multitrip.com.au Elements $10,000 N/A $10,000 $10,000,000 $1,000 $3,000 N/A $300multitrip.com.au International - Premier Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 $400 N/A
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 33# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Single - International - Japan
nab Plan A - International Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000National Seniors International Premium Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 N/AOnepath International Travel Unlimited $1,000 Unlimited Unlimited $2,000 $15,000 $200 $6,000OUCH Premier Plus Extras Unlimited $25,000 Unlimited Unlimited Unlimited $15,000 $200 $6,000Priceline Protects International - Essential $5,000 N/A Unlimited Unlimited Unlimited $1,500 N/A $1,000QBE Premier Plus Extras Unlimited $25,000 Unlimited Unlimited Unlimited $15,000 $200 $6,000RAC Premium Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $2,500RACQ Premium Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $2,500RACV Premium Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $2,500STA Travel Basic - International Unlimited $10,000 $10,000,000 $10,000,000 10,000,00 $3,000 N/A $1,000STA Travel Comprehensive - International Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $200 $3,500STA Travel Essentials - International Unlimited $20,000 Unlimited Unlimited Unlimited $6,000 $100 $2,500Suresave Comprehensive Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 $250 $4,000Travel Insuranz Deluxe $10,000 $30,000 $10,000,000 $10,000,000 $1,000 $7,500 $600 $3,000Virgin Australia Essentials Unlimited N/A Unlimited Unlimited $2,000 $5,000 N/A $3,000Virgin Money Essentials - Plan E Unlimited N/A Unlimited Unlimited $500 $3,000 N/A $3,000Webjet Comprehensive - Plan A Unlimited $25,000 Unlimited Unlimited $1,000 $5,000 $250 $500Webjet Essentials - Plan B $5,000 $15,000 $5,000,000 $5,000,000 $1,000 $1,500 $250 $500
Aussie Travel Cover Plan A - Super Unlimited $25,000 Unlimited Unlimited $1,000 $8,000 $250 $4,000CGU Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 N/A $4,000CHI Travel Insurance Basic - International $3,000 $10,000 Unlimited Unlimited $500 $3,000 $250 $3,000CHI Travel Insurance Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $8,000 $250 $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 34# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Single - International - Japan
HBF Insurance Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 N/A $4,000Hume Building Society Plan D - Snow Cover Unlimited $15,000 Unlimited Unlimited $500 $7,500 $250 $3,000multitrip.com.au International - Premier $15,000 $20,000 Unlimited Unlimited $1,000 $7,500 $200 N/ANational Seniors International Basic $5,000 N/A Unlimited Unlimited $1,000 $5,000 $250 $4,000People's Choice Credit Union Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 N/A $4,000RAC Essentials $1,000 $10,000 Unlimited Unlimited $500 $2,500 N/A $200Ski Insurance Plan A - International Unlimited $25,000 Unlimited Unlimited $500 $5,000 $250 $3,000St.George Bank Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 N/A $4,000Suncorp Bank Holiday Travel Insurance - Single Trip Unlimited $25,000 Unlimited Unlimited $1,000 $6,000 $250 $3,000Suresave Budget $5,000 N/A Unlimited Unlimited $1,000 $5,000 $250 $4,000Travellers Choice Comprehensive - International Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $200 $3,000Westpac Holiday Travel Insurance Unlimited $25,000 Unlimited Unlimited $1,000 $6,000 $250 $3,000
Australian Unity Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 N/A $4,000BUPA International - Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000multitrip.com.au International - Essentials $3,000 $10,000 $10,000,000 $10,000,000 $1,000 $2,000 N/A N/ARACQ Essentials $1,000 $10,000 Unlimited Unlimited $500 $2,500 N/A $200RACV Essentials $1,000 $10,000 Unlimited Unlimited $500 $2,500 N/A $200Travellers Choice Basic - International Unlimited $10,000 $10,000,000 $10,000,000 10,000,00 $3,000 N/A $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 35# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Single - International - New Zealand
1Cover Direct Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $5,000 $250 $3,000American Express Comprehensive - Single Trip Internatio Unlimited $25,000 Unlimited Unlimited Unlimited $15,000 $250 $3,000Downunder Insurance Plan C - Backpackers $2,500 $15,000 Unlimited Unlimited $750 $2,000 $500 $3,000Good2Go Essentials Travel Insurance $10,000 N/A $5,000,000 $5,000,000 $500 $3,000 N/A $250Insure and Go Gold Unlimited $50,000 Unlimited Unlimited $500 $8,000 $500 $3,000Insure and Go Silver $15,000 $37,500 Unlimited Unlimited $500 $6,000 $250 $2,000Kango Cover L2 - Rock Wallaby Cover $10,000 N/A $5,000,000 $5,000,000 $500 $3,000 N/A $250Online Travel Insurance Plan A - Comprehensive $25,000 $25,000 Unlimited Unlimited $1,000 $5,000 $250 $3,000Real Insurance Comprehensive - International $12,000 $12,000 Unlimited Unlimited Unlimited $10,000 $250 $3,000Southern Cross Travel Insuranc New Zealand / South Pacific $50,000 $100,000 Unlimited Unlimited $750 $25,000 $500 $3,000Travel Insurance Direct International Unlimited $25,000 Unlimited Unlimited $500 $12,000 $250 $4,000Virgin Money Comprehensive - Plan A Unlimited $25,000 Unlimited Unlimited $500 $7,500 $400 $3,000Worldcare Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $12,000 $250 $3,000
1300 Insurance Plan A Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000American Express Essentials -Single Trip International $10,000 N/A Unlimited Unlimited Unlimited $5,000 N/A $1,500Budget Direct Plan A - Platinum Unlimited $20,000 Unlimited Unlimited $500 $5,000 $250 $3,000Budget Direct Plan B - Silver $10,000 N/A Unlimited Unlimited $500 $3,000 N/A $3,000Columbus Direct Premier $15,000 $75,000 $20,000,000 $20,000,000 $2,000 $7,500 $1,000 $3,000Columbus Direct Standard $10,000 $50,000 $12,500,000 $12,500,000 $1,000 $6,000 $500 $3,000Downunder Insurance Plan A - Comprehensive $10,000 $30,000 Unlimited Unlimited $750 $5,000 $500 $3,000Fastcover Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000Fastcover Plan E - Standard Unlimited $15,000 Unlimited Unlimited $500 $5,000 N/A $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 36# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Single - International - New Zealand
Good2Go One-Trip Plans - F12, C12, D12, E12 Unlimited $25,000 Unlimited Unlimited $2,000 $3,000 $500 $600HCF Insurance International Travel Plan Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $250 $6,000itrek Platinum Unlimited $15,000 Unlimited Unlimited $500 $5,000 $250 $3,000Kango Cover L3 - Wallaby Cover $12,500 N/A $5,000,000 $5,000,000 $500 $5,000 $250 $3,000Medibank International Comprehensive Unlimited $25,000 Unlimited Unlimited Unlimited $8,000 $250 $3,000NRMA International Comprehensive Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $200 $3,000OUCH C Travel Plan Unlimited $10,000 Unlimited Unlimited Unlimited $15,000 N/A $1,000Real Insurance Basics - International $5,000 N/A Unlimited Unlimited Unlimited $5,000 N/A $3,000Simply Travel Insurance Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000Travel Insuranz Classic $2,500 N/A $10,000,000 $10,000,000 $500 $2,500 $125 $500Travel Insuranz Deluxe $10,000 $30,000 $10,000,000 $10,000,000 $1,000 $7,500 $600 $3,000Travel Insuranz Premier $5,000 $10,000 $10,000,000 $10,000,000 $500 $3,500 $150 $500Virgin Money Essentials - Plan E Unlimited N/A Unlimited Unlimited $500 $3,000 N/A $3,000Webjet Comprehensive - Plan A Unlimited $25,000 Unlimited Unlimited $1,000 $5,000 $250 $500Webjet Essentials - Plan B $5,000 $15,000 $5,000,000 $5,000,000 $1,000 $1,500 $250 $500Zuji Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $5,000 $250 $3,000
AAMI International Travel Unlimited $10,000 Unlimited Unlimited Unlimited $6,000 N/A $3,000AIG Bronze (E12) Unlimited $25,000 Unlimited Unlimited $2,000 $15,000 $500 $3,000Allianz Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000ANZ International Unlimited N/A Unlimited Unlimited $2,000 $15,000 N/A $6,000Aussie Travel Cover Basic - NZ/Indonesia/Fiji $3,000 $10,000 Unlimited Unlimited $500 $3,000 $250 $1,500Aussie Travel Cover Plan A - NZ/Indonesia/Fiji Unlimited $10,000 Unlimited Unlimited $1,000 $3,000 $250 $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 37# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Single - International - New Zealand
Australia Post International Comprehensive Unlimited $25,000 Unlimited Unlimited Unlimited $7,500 $250 $3,000Australian Unity Super Unlimited $25,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000Big Sky Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000BUPA International - Super Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 N/A $4,000CGU Super Unlimited $25,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000CHI Travel Insurance Basic - International $3,000 $10,000 Unlimited Unlimited $500 $3,000 $250 $3,000CHI Travel Insurance Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $8,000 $250 $3,000Citibank International - Elite Unlimited $100,000 Unlimited Unlimited Unlimited $30,000 $200 $3,500Citibank International - Essential $25,000 $20,000 Unlimited Unlimited Unlimited $5,000 N/A $3,500Citibank International - Premium $50,000 $25,000 Unlimited Unlimited Unlimited $10,000 $200 $3,500Covermore Travelsure - International $5,000 $20,000 Unlimited Unlimited Unlimited $6,000 $100 $2,500Fastcover Plan D - Comprehensive with Snow C Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000GIO Holiday Travel Insurance Unlimited $25,000 Unlimited Unlimited $1,000 $6,000 $250 $3,000Go Insurance Go Basic - International $15,000 $20,000 $10,000,000 $10,000,000 $750 $7,500 $250 $2,000Go Insurance Go Plus - International $25,000 $25,000 $10,000,000 $10,000,000 $1,500 $10,000 $500 $3,000Greater Building Society Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000HCF Insurance Elements Plan $10,000 N/A $10,000,000 $10,000,000 10,000,00 $3,000 N/A $300HSBC Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000Hume Building Society Plan A - Comprehensive Unlimited $15,000 Unlimited Unlimited $500 $7,500 $250 $3,000Hume Building Society Plan D - Snow Cover Unlimited $15,000 Unlimited Unlimited $500 $7,500 $250 $3,000itrek Gold $15,000 $15,000 Unlimited Unlimited $500 $5,000 N/A $3,000Kango Cover L4 - Eastern Grey Cover $12,500 N/A $12,500,000 $12,500,000 $1,000 $6,000 $500 $3,000Kango Cover L5 - Big Red Cover $15,000 $50,000 Unlimited Unlimited $1,000 $7,500 $750 $3,000multitrip.com.au Elements $10,000 N/A $10,000 $10,000,000 $1,000 $3,000 N/A $300
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 38# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Single - International - New Zealand
multitrip.com.au International - Premier $15,000 $20,000 Unlimited Unlimited $1,000 $7,500 $200 N/Amultitrip.com.au International - Premier Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 $400 N/AMyCover Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000nab Plan A - International Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000National Seniors International Basic $5,000 N/A Unlimited Unlimited $1,000 $5,000 $250 $4,000National Seniors International Premium Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 N/ANRMA International Essentials Unlimited $10,000 $10,000,000 $10,000,000 10,000,00 $3,000 N/A $200Onepath International Travel Unlimited $1,000 Unlimited Unlimited $2,000 $15,000 $200 $6,000OUCH A Travel Plan Unlimited $25,000 Unlimited Unlimited Unlimited $15,000 N/A $3,000OUCH B Travel Plan Unlimited $18,000 Unlimited Unlimited Unlimited $15,000 N/A $2,000OUCH Premier Plus Extras Unlimited $25,000 Unlimited Unlimited Unlimited $15,000 $200 $6,000People's Choice Credit Union Economy Unlimited $10,000 $100,000 $100,000 $1,000 $3,500 N/A $500People's Choice Credit Union Super Unlimited $25,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000Priceline Protects International - Essential $5,000 N/A Unlimited Unlimited Unlimited $1,500 N/A $1,000Priceline Protects International - Premium $10,000 $25,000 Unlimited Unlimited Unlimited $5,000 $200 $3,500QBE A Travel Unlimited $25,000 Unlimited Unlimited Unlimited $15,000 N/A $3,000QBE B Travel Unlimited $18,000 Unlimited Unlimited Unlimited $15,000 N/A $2,000QBE C Travel Unlimited $10,000 Unlimited Unlimited Unlimited $15,000 N/A $1,000QBE Premier Plus Extras Unlimited $25,000 Unlimited Unlimited Unlimited $15,000 $200 $6,000RAC Premium Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $2,500RACQ Premium Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $2,500RACV Premium Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $2,500Ski Insurance Plan A - International Unlimited $25,000 Unlimited Unlimited $500 $5,000 $250 $3,000St.George Bank Super Unlimited $25,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 39# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Single - International - New Zealand
STA Travel Basic - International Unlimited $10,000 $10,000,000 $10,000,000 10,000,00 $3,000 N/A $1,000STA Travel Comprehensive - International Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $200 $3,500STA Travel Essentials - International Unlimited $20,000 Unlimited Unlimited Unlimited $6,000 $100 $2,500Suncorp Bank Holiday Travel Insurance - Single Trip Unlimited $25,000 Unlimited Unlimited $1,000 $6,000 $250 $3,000Suresave Budget $5,000 N/A Unlimited Unlimited $1,000 $5,000 $250 $4,000Suresave Comprehensive Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 $250 $4,000Travellers Choice Comprehensive - International Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $200 $3,000Virgin Australia Comprehensive Unlimited $25,000 Unlimited Unlimited $2,000 $5,000 $250 $3,000Westpac Holiday Travel Insurance Unlimited $25,000 Unlimited Unlimited $1,000 $6,000 $250 $3,000Woolworths Basic $5,000 N/A Unlimited Unlimited Unlimited $5,000 N/A $3,000Woolworths Comprehensive $12,000 $12,000 Unlimited Unlimited Unlimited $10,000 $250 $3,000
Australian Unity Economy Unlimited $10,000 $100,000 $100,000 $1,000 $3,500 N/A $500Australian Unity Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 N/A $4,000BUPA International - Economy Unlimited $10,000 $100,000 $100,000 $1,000 $3,500 N/A $500BUPA International - Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000CGU Economy Unlimited $10,000 $100,000 $100,000 $1,000 $3,500 N/A $500CGU Standard Unlimited $15,000 $300,000 $300,000 $1,000 $5,000 N/A $2,000CGU Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 N/A $4,000Covermore Essentials - International $5,000 $10,000 $10,000,000 $10,000,000 10,000,00 $3,000 N/A $200HBF Insurance Standard Unlimited $15,000 $300,000 $300,000 $1,000 $5,000 N/A $2,000HBF Insurance Super Unlimited $25,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000HBF Insurance Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 N/A $4,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 40# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Single - International - New Zealand
multitrip.com.au International - Essentials $3,000 $10,000 $10,000,000 $10,000,000 $1,000 $2,000 N/A N/APeople's Choice Credit Union Standard Unlimited $15,000 $300,000 $300,000 $1,000 $5,000 N/A $2,000People's Choice Credit Union Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 N/A $4,000RACQ Essentials $1,000 $10,000 Unlimited Unlimited $500 $2,500 N/A $200RACV Essentials $1,000 $10,000 Unlimited Unlimited $500 $2,500 N/A $200St.George Bank Economy Unlimited $10,000 $100,000 $100,000 $1,000 $3,500 N/A $500St.George Bank Standard Unlimited $15,000 $300,000 $300,000 $1,000 $5,000 N/A $2,000St.George Bank Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 N/A $4,000World Nomads Explorer Unlimited $12,500 Unlimited Unlimited $500 $10,000 $250 $2,000
Australian Unity Standard Unlimited $15,000 $300,000 $300,000 $1,000 $5,000 N/A $2,000BUPA International - Standard Unlimited $15,000 $300,000 $300,000 $1,000 $5,000 N/A $2,000HBF Insurance Economy Unlimited $10,000 $100,000 $100,000 $1,000 $3,500 N/A $500RAC Essentials $1,000 $10,000 Unlimited Unlimited $500 $2,500 N/A $200Travellers Choice Basic - International Unlimited $10,000 $10,000,000 $10,000,000 10,000,00 $3,000 N/A $3,000World Nomads Standard $3,500 N/A $5,000,000 $500,000 $500 $2,000 N/A $500
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 41# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Single - International - South Africa
Downunder Insurance Plan C - Backpackers $2,500 $15,000 Unlimited Unlimited $750 $2,000 $500 $3,000Good2Go Essentials Travel Insurance $10,000 N/A $5,000,000 $5,000,000 $500 $3,000 N/A $250Insure and Go Gold Unlimited $50,000 Unlimited Unlimited $500 $8,000 $500 $3,000Insure and Go Silver $15,000 $37,500 Unlimited Unlimited $500 $6,000 $250 $2,000Kango Cover L2 - Rock Wallaby Cover $10,000 N/A $5,000,000 $5,000,000 $500 $3,000 N/A $250OUCH A Travel Plan Unlimited $25,000 Unlimited Unlimited Unlimited $15,000 N/A $3,000Southern Cross Travel Insuranc World $50,000 $100,000 Unlimited Unlimited $750 $25,000 $500 $3,000Travel Insurance Direct International Unlimited $25,000 Unlimited Unlimited $500 $12,000 $250 $4,000Travel Insuranz Classic $2,500 N/A $10,000,000 $10,000,000 $500 $2,500 $125 $500Woolworths Comprehensive $12,000 $12,000 Unlimited Unlimited Unlimited $10,000 $250 $3,000Worldcare Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $12,000 $250 $3,000
1300 Insurance Plan A Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,0001Cover Direct Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $5,000 $250 $3,000Citibank International - Essential $25,000 $20,000 Unlimited Unlimited Unlimited $5,000 N/A $3,500Citibank International - Premium $50,000 $25,000 Unlimited Unlimited Unlimited $10,000 $200 $3,500Downunder Insurance Plan A - Comprehensive $10,000 $30,000 Unlimited Unlimited $750 $5,000 $500 $3,000Fastcover Plan E - Standard Unlimited $15,000 Unlimited Unlimited $500 $5,000 N/A $3,000Go Insurance Go Basic - International $15,000 $20,000 $10,000,000 $10,000,000 $750 $7,500 $250 $2,000Go Insurance Go Plus - International $25,000 $25,000 $10,000,000 $10,000,000 $1,500 $10,000 $500 $3,000Good2Go One-Trip Plans - F12, C12, D12, E12 Unlimited $25,000 Unlimited Unlimited $2,000 $3,000 $500 $600itrek Platinum Unlimited $15,000 Unlimited Unlimited $500 $5,000 $250 $3,000Kango Cover L3 - Wallaby Cover $12,500 N/A $5,000,000 $5,000,000 $500 $5,000 $250 $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 42# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Single - International - South Africa
Kango Cover L4 - Eastern Grey Cover $12,500 N/A $12,500,000 $12,500,000 $1,000 $6,000 $500 $3,000Kango Cover L5 - Big Red Cover $15,000 $50,000 Unlimited Unlimited $1,000 $7,500 $750 $3,000MyCover Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000Priceline Protects International - Premium $10,000 $25,000 Unlimited Unlimited Unlimited $5,000 $200 $3,500QBE A Travel Unlimited $25,000 Unlimited Unlimited Unlimited $15,000 N/A $3,000Real Insurance Basics - International $5,000 N/A Unlimited Unlimited Unlimited $5,000 N/A $3,000Real Insurance Comprehensive - International $12,000 $12,000 Unlimited Unlimited Unlimited $10,000 $250 $3,000Travel Insuranz Deluxe $10,000 $30,000 $10,000,000 $10,000,000 $1,000 $7,500 $600 $3,000Travel Insuranz Premier $5,000 $10,000 $10,000,000 $10,000,000 $500 $3,500 $150 $500Virgin Money Comprehensive - Plan A Unlimited $25,000 Unlimited Unlimited $500 $7,500 $400 $3,000Virgin Money Essentials - Plan E Unlimited N/A Unlimited Unlimited $500 $3,000 N/A $3,000Woolworths Basic $5,000 N/A Unlimited Unlimited Unlimited $5,000 N/A $3,000Zuji Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $5,000 $250 $3,000
AAMI International Travel Unlimited $10,000 Unlimited Unlimited Unlimited $6,000 N/A $3,000AIG Gold (C12) Unlimited $25,000 Unlimited Unlimited $2,000 $15,000 $500 $3,000Allianz Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000American Express Comprehensive - Single Trip Internatio Unlimited $25,000 Unlimited Unlimited Unlimited $15,000 $250 $3,000American Express Essentials -Single Trip International $10,000 N/A Unlimited Unlimited Unlimited $5,000 N/A $1,500ANZ International Unlimited N/A Unlimited Unlimited $2,000 $15,000 N/A $6,000Australia Post International Comprehensive Unlimited $25,000 Unlimited Unlimited Unlimited $7,500 $250 $3,000Australian Unity Super Unlimited $25,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000Big Sky Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 43# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Single - International - South Africa
Budget Direct Plan A - Platinum Unlimited $20,000 Unlimited Unlimited $500 $5,000 $250 $3,000Budget Direct Plan B - Silver $10,000 N/A Unlimited Unlimited $500 $3,000 N/A $3,000BUPA International - Super Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 N/A $4,000CGU Super Unlimited $25,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000Citibank International - Elite Unlimited $100,000 Unlimited Unlimited Unlimited $30,000 $200 $3,500Columbus Direct Premier $15,000 $75,000 $20,000,000 $20,000,000 $2,000 $7,500 $1,000 $3,000Columbus Direct Standard $10,000 $50,000 $12,500,000 $12,500,000 $1,000 $6,000 $500 $3,000Covermore Essentials - International $5,000 $10,000 $10,000,000 $10,000,000 10,000,00 $3,000 N/A $200Covermore Travelsure - International $5,000 $20,000 Unlimited Unlimited Unlimited $6,000 $100 $2,500Fastcover Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000Fastcover Plan D - Comprehensive with Snow C Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000GIO Holiday Travel Insurance Unlimited $25,000 Unlimited Unlimited $1,000 $6,000 $250 $3,000Greater Building Society Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000HBF Insurance Super Unlimited $25,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000HBF Insurance Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 N/A $4,000HCF Insurance International Travel Plan Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $250 $6,000HSBC Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000Hume Building Society Plan A - Comprehensive Unlimited $15,000 Unlimited Unlimited $500 $7,500 $250 $3,000Hume Building Society Plan D - Snow Cover Unlimited $15,000 Unlimited Unlimited $500 $7,500 $250 $3,000itrek Gold $15,000 $15,000 Unlimited Unlimited $500 $5,000 N/A $3,000Medibank International Comprehensive Unlimited $25,000 Unlimited Unlimited Unlimited $8,000 $250 $3,000multitrip.com.au International - Premier Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 $400 N/Anab Plan A - International Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000National Seniors International Premium Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 N/A
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 44# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Single - International - South Africa
NRMA International Comprehensive Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $200 $3,000NRMA International Essentials Unlimited $10,000 $10,000,000 $10,000,000 10,000,00 $3,000 N/A $200Onepath International Travel Unlimited $1,000 Unlimited Unlimited $2,000 $15,000 $200 $6,000Online Travel Insurance Plan A - Comprehensive $25,000 $25,000 Unlimited Unlimited $1,000 $5,000 $250 $3,000OUCH Premier Plus Extras Unlimited $25,000 Unlimited Unlimited Unlimited $15,000 $200 $6,000People's Choice Credit Union Super Unlimited $25,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000People's Choice Credit Union Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 N/A $4,000Priceline Protects International - Essential $5,000 N/A Unlimited Unlimited Unlimited $1,500 N/A $1,000QBE Premier Plus Extras Unlimited $25,000 Unlimited Unlimited Unlimited $15,000 $200 $6,000RAC Premium Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $2,500Simply Travel Insurance Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000Ski Insurance Plan A - International Unlimited $25,000 Unlimited Unlimited $500 $5,000 $250 $3,000St.George Bank Super Unlimited $25,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000STA Travel Comprehensive - International Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $200 $3,500STA Travel Essentials - International Unlimited $20,000 Unlimited Unlimited Unlimited $6,000 $100 $2,500Suncorp Bank Holiday Travel Insurance - Single Trip Unlimited $25,000 Unlimited Unlimited $1,000 $6,000 $250 $3,000Virgin Australia Comprehensive Unlimited $25,000 Unlimited Unlimited $2,000 $5,000 $250 $3,000Virgin Australia Essentials Unlimited N/A Unlimited Unlimited $2,000 $5,000 N/A $3,000Webjet Comprehensive - Plan A Unlimited $25,000 Unlimited Unlimited $1,000 $5,000 $250 $500Webjet Essentials - Plan B $5,000 $15,000 $5,000,000 $5,000,000 $1,000 $1,500 $250 $500Westpac Holiday Travel Insurance Unlimited $25,000 Unlimited Unlimited $1,000 $6,000 $250 $3,000World Nomads Explorer Unlimited $12,500 Unlimited Unlimited $500 $10,000 $250 $2,000World Nomads Standard $3,500 N/A $5,000,000 $500,000 $500 $2,000 N/A $500
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 45# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Single - International - South Africa
Aussie Travel Cover Basic - Super Plus $3,000 $10,000 Unlimited Unlimited $500 $3,000 $250 $1,500Aussie Travel Cover Plan A - Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $10,000 $250 $4,000Australian Unity Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 N/A $4,000BUPA International - Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000CGU Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 N/A $4,000CHI Travel Insurance Basic - International $3,000 $10,000 Unlimited Unlimited $500 $3,000 $250 $3,000CHI Travel Insurance Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $8,000 $250 $3,000HCF Insurance Elements Plan $10,000 N/A $10,000,000 $10,000,000 10,000,00 $3,000 N/A $300multitrip.com.au International - Premier $15,000 $20,000 Unlimited Unlimited $1,000 $7,500 $200 N/ANational Seniors International Basic $5,000 N/A Unlimited Unlimited $1,000 $5,000 $250 $4,000RACQ Premium Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $2,500RACV Premium Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $2,500St.George Bank Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 N/A $4,000STA Travel Basic - International Unlimited $10,000 $10,000,000 $10,000,000 10,000,00 $3,000 N/A $1,000Suresave Budget $5,000 N/A Unlimited Unlimited $1,000 $5,000 $250 $4,000Suresave Comprehensive Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 $250 $4,000Travellers Choice Comprehensive - International Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $200 $3,000
multitrip.com.au Elements $10,000 N/A $10,000 $10,000,000 $1,000 $3,000 N/A $300multitrip.com.au International - Essentials $3,000 $10,000 $10,000,000 $10,000,000 $1,000 $2,000 N/A N/ARAC Essentials $1,000 $10,000 Unlimited Unlimited $500 $2,500 N/A $200RACQ Essentials $1,000 $10,000 Unlimited Unlimited $500 $2,500 N/A $200RACV Essentials $1,000 $10,000 Unlimited Unlimited $500 $2,500 N/A $200
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 46# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Single - International - South Africa
Travellers Choice Basic - International Unlimited $10,000 $10,000,000 $10,000,000 10,000,00 $3,000 N/A $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 47# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Single - International - Thailand
Budget Direct Plan A - Platinum Unlimited $20,000 Unlimited Unlimited $500 $5,000 $250 $3,000Budget Direct Plan B - Silver $10,000 N/A Unlimited Unlimited $500 $3,000 N/A $3,000Citibank International - Essential $25,000 $20,000 Unlimited Unlimited Unlimited $5,000 N/A $3,500Good2Go Essentials Travel Insurance $10,000 N/A $5,000,000 $5,000,000 $500 $3,000 N/A $250Insure and Go Gold Unlimited $50,000 Unlimited Unlimited $500 $8,000 $500 $3,000Insure and Go Silver $15,000 $37,500 Unlimited Unlimited $500 $6,000 $250 $2,000Real Insurance Comprehensive - International $12,000 $12,000 Unlimited Unlimited Unlimited $10,000 $250 $3,000Southern Cross Travel Insuranc World $50,000 $100,000 Unlimited Unlimited $750 $25,000 $500 $3,000Travel Insurance Direct International Unlimited $25,000 Unlimited Unlimited $500 $12,000 $250 $4,000Virgin Money Comprehensive - Plan A Unlimited $25,000 Unlimited Unlimited $500 $7,500 $400 $3,000Woolworths Comprehensive $12,000 $12,000 Unlimited Unlimited Unlimited $10,000 $250 $3,000Worldcare Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $12,000 $250 $3,000
1300 Insurance Plan A Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000American Express Comprehensive - Single Trip Internatio Unlimited $25,000 Unlimited Unlimited Unlimited $15,000 $250 $3,000Australia Post International Comprehensive Unlimited $25,000 Unlimited Unlimited Unlimited $7,500 $250 $3,000Citibank International - Premium $50,000 $25,000 Unlimited Unlimited Unlimited $10,000 $200 $3,500Downunder Insurance Plan A - Comprehensive $10,000 $30,000 Unlimited Unlimited $750 $5,000 $500 $3,000Downunder Insurance Plan C - Backpackers $2,500 $15,000 Unlimited Unlimited $750 $2,000 $500 $3,000Fastcover Plan E - Standard Unlimited $15,000 Unlimited Unlimited $500 $5,000 N/A $3,000Good2Go One-Trip Plans - F12, C12, D12, E12 Unlimited $25,000 Unlimited Unlimited $2,000 $3,000 $500 $600Kango Cover L2 - Rock Wallaby Cover $10,000 N/A $5,000,000 $5,000,000 $500 $3,000 N/A $250Medibank International Comprehensive Unlimited $25,000 Unlimited Unlimited Unlimited $8,000 $250 $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 48# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Single - International - Thailand
MyCover Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000NRMA International Comprehensive Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $200 $3,000OUCH A Travel Plan Unlimited $25,000 Unlimited Unlimited Unlimited $15,000 N/A $3,000OUCH B Travel Plan Unlimited $18,000 Unlimited Unlimited Unlimited $15,000 N/A $2,000Priceline Protects International - Essential $5,000 N/A Unlimited Unlimited Unlimited $1,500 N/A $1,000Priceline Protects International - Premium $10,000 $25,000 Unlimited Unlimited Unlimited $5,000 $200 $3,500QBE B Travel Unlimited $18,000 Unlimited Unlimited Unlimited $15,000 N/A $2,000Real Insurance Basics - International $5,000 N/A Unlimited Unlimited Unlimited $5,000 N/A $3,000Travel Insuranz Classic $2,500 N/A $10,000,000 $10,000,000 $500 $2,500 $125 $500Virgin Money Essentials - Plan E Unlimited N/A Unlimited Unlimited $500 $3,000 N/A $3,000Webjet Comprehensive - Plan A Unlimited $25,000 Unlimited Unlimited $1,000 $5,000 $250 $500Webjet Essentials - Plan B $5,000 $15,000 $5,000,000 $5,000,000 $1,000 $1,500 $250 $500Woolworths Basic $5,000 N/A Unlimited Unlimited Unlimited $5,000 N/A $3,000Zuji Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $5,000 $250 $3,000
1Cover Direct Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $5,000 $250 $3,000AAMI International Travel Unlimited $10,000 Unlimited Unlimited Unlimited $6,000 N/A $3,000AIG Silver (D12) Unlimited $25,000 Unlimited Unlimited $2,000 $15,000 $500 $3,000Allianz Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000American Express Essentials -Single Trip International $10,000 N/A Unlimited Unlimited Unlimited $5,000 N/A $1,500ANZ International Unlimited N/A Unlimited Unlimited $2,000 $15,000 N/A $6,000Aussie Travel Cover Basic - Standard $3,000 $10,000 Unlimited Unlimited $500 $3,000 $250 $1,500Big Sky Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 49# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Single - International - Thailand
CGU Super Unlimited $25,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000CHI Travel Insurance Basic - International $3,000 $10,000 Unlimited Unlimited $500 $3,000 $250 $3,000CHI Travel Insurance Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $8,000 $250 $3,000Citibank International - Elite Unlimited $100,000 Unlimited Unlimited Unlimited $30,000 $200 $3,500Columbus Direct Premier $15,000 $75,000 $20,000,000 $20,000,000 $2,000 $7,500 $1,000 $3,000Columbus Direct Standard $10,000 $50,000 $12,500,000 $12,500,000 $1,000 $6,000 $500 $3,000Covermore Essentials - International $5,000 $10,000 $10,000,000 $10,000,000 10,000,00 $3,000 N/A $200Covermore Travelsure - International $5,000 $20,000 Unlimited Unlimited Unlimited $6,000 $100 $2,500Fastcover Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000Fastcover Plan D - Comprehensive with Snow C Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000GIO Holiday Travel Insurance Unlimited $25,000 Unlimited Unlimited $1,000 $6,000 $250 $3,000Go Insurance Go Basic - International $15,000 $20,000 $10,000,000 $10,000,000 $750 $7,500 $250 $2,000Go Insurance Go Plus - International $25,000 $25,000 $10,000,000 $10,000,000 $1,500 $10,000 $500 $3,000Greater Building Society Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000HBF Insurance Super Unlimited $25,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000HCF Insurance Elements Plan $10,000 N/A $10,000,000 $10,000,000 10,000,00 $3,000 N/A $300HCF Insurance International Travel Plan Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $250 $6,000HSBC Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000Hume Building Society Plan A - Comprehensive Unlimited $15,000 Unlimited Unlimited $500 $7,500 $250 $3,000Hume Building Society Plan D - Snow Cover Unlimited $15,000 Unlimited Unlimited $500 $7,500 $250 $3,000itrek Gold $15,000 $15,000 Unlimited Unlimited $500 $5,000 N/A $3,000itrek Platinum Unlimited $15,000 Unlimited Unlimited $500 $5,000 $250 $3,000Kango Cover L3 - Wallaby Cover $12,500 N/A $5,000,000 $5,000,000 $500 $5,000 $250 $3,000Kango Cover L4 - Eastern Grey Cover $12,500 N/A $12,500,000 $12,500,000 $1,000 $6,000 $500 $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 50# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Single - International - Thailand
Kango Cover L5 - Big Red Cover $15,000 $50,000 Unlimited Unlimited $1,000 $7,500 $750 $3,000multitrip.com.au International - Premier Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 $400 N/Anab Plan A - International Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000National Seniors International Premium Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 N/ANRMA International Essentials Unlimited $10,000 $10,000,000 $10,000,000 10,000,00 $3,000 N/A $200Onepath International Travel Unlimited $1,000 Unlimited Unlimited $2,000 $15,000 $200 $6,000Online Travel Insurance Plan A - Comprehensive $25,000 $25,000 Unlimited Unlimited $1,000 $5,000 $250 $3,000OUCH Premier Plus Extras Unlimited $25,000 Unlimited Unlimited Unlimited $15,000 $200 $6,000People's Choice Credit Union Super Unlimited $25,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000QBE A Travel Unlimited $25,000 Unlimited Unlimited Unlimited $15,000 N/A $3,000QBE Premier Plus Extras Unlimited $25,000 Unlimited Unlimited Unlimited $15,000 $200 $6,000RAC Premium Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $2,500RACQ Premium Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $2,500RACV Premium Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $2,500Simply Travel Insurance Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000Ski Insurance Plan A - International Unlimited $25,000 Unlimited Unlimited $500 $5,000 $250 $3,000St.George Bank Super Unlimited $25,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000STA Travel Basic - International Unlimited $10,000 $10,000,000 $10,000,000 10,000,00 $3,000 N/A $1,000STA Travel Comprehensive - International Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $200 $3,500STA Travel Essentials - International Unlimited $20,000 Unlimited Unlimited Unlimited $6,000 $100 $2,500Suncorp Bank Holiday Travel Insurance - Single Trip Unlimited $25,000 Unlimited Unlimited $1,000 $6,000 $250 $3,000Travel Insuranz Deluxe $10,000 $30,000 $10,000,000 $10,000,000 $1,000 $7,500 $600 $3,000Travel Insuranz Premier $5,000 $10,000 $10,000,000 $10,000,000 $500 $3,500 $150 $500Travellers Choice Comprehensive - International Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $200 $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 51# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Single - International - Thailand
Virgin Australia Comprehensive Unlimited $25,000 Unlimited Unlimited $2,000 $5,000 $250 $3,000Virgin Australia Essentials Unlimited N/A Unlimited Unlimited $2,000 $5,000 N/A $3,000Westpac Holiday Travel Insurance Unlimited $25,000 Unlimited Unlimited $1,000 $6,000 $250 $3,000World Nomads Explorer Unlimited $12,500 Unlimited Unlimited $500 $10,000 $250 $2,000World Nomads Standard $3,500 N/A $5,000,000 $500,000 $500 $2,000 N/A $500
Aussie Travel Cover Plan A - Standard Unlimited $15,000 Unlimited Unlimited $1,000 $5,000 $250 $4,000Australian Unity Super Unlimited $25,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000BUPA International - Super Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 N/A $4,000CGU Standard Unlimited $15,000 $300,000 $300,000 $1,000 $5,000 N/A $2,000CGU Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 N/A $4,000HBF Insurance Standard Unlimited $15,000 $300,000 $300,000 $1,000 $5,000 N/A $2,000HBF Insurance Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 N/A $4,000multitrip.com.au Elements $10,000 N/A $10,000 $10,000,000 $1,000 $3,000 N/A $300multitrip.com.au International - Premier $15,000 $20,000 Unlimited Unlimited $1,000 $7,500 $200 N/ANational Seniors International Basic $5,000 N/A Unlimited Unlimited $1,000 $5,000 $250 $4,000People's Choice Credit Union Standard Unlimited $15,000 $300,000 $300,000 $1,000 $5,000 N/A $2,000People's Choice Credit Union Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 N/A $4,000RAC Essentials $1,000 $10,000 Unlimited Unlimited $500 $2,500 N/A $200St.George Bank Standard Unlimited $15,000 $300,000 $300,000 $1,000 $5,000 N/A $2,000St.George Bank Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 N/A $4,000Suresave Budget $5,000 N/A Unlimited Unlimited $1,000 $5,000 $250 $4,000Suresave Comprehensive Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 $250 $4,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 52# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Single - International - Thailand
Travellers Choice Basic - International Unlimited $10,000 $10,000,000 $10,000,000 10,000,00 $3,000 N/A $3,000
Australian Unity Standard Unlimited $15,000 $300,000 $300,000 $1,000 $5,000 N/A $2,000Australian Unity Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 N/A $4,000BUPA International - Standard Unlimited $15,000 $300,000 $300,000 $1,000 $5,000 N/A $2,000BUPA International - Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000multitrip.com.au International - Essentials $3,000 $10,000 $10,000,000 $10,000,000 $1,000 $2,000 N/A N/ARACQ Essentials $1,000 $10,000 Unlimited Unlimited $500 $2,500 N/A $200RACV Essentials $1,000 $10,000 Unlimited Unlimited $500 $2,500 N/A $200
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 53# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Single - International - United Kingdon
Citibank International - Essential $25,000 $20,000 Unlimited Unlimited Unlimited $5,000 N/A $3,500Downunder Insurance Plan C - Backpackers $2,500 $15,000 Unlimited Unlimited $750 $2,000 $500 $3,000Good2Go Essentials Travel Insurance $10,000 N/A $5,000,000 $5,000,000 $500 $3,000 N/A $250Insure and Go Gold Unlimited $50,000 Unlimited Unlimited $500 $8,000 $500 $3,000OUCH B Travel Plan Unlimited $18,000 Unlimited Unlimited Unlimited $15,000 N/A $2,000Real Insurance Comprehensive - International $12,000 $12,000 Unlimited Unlimited Unlimited $10,000 $250 $3,000Southern Cross Travel Insuranc World $50,000 $100,000 Unlimited Unlimited $750 $25,000 $500 $3,000Travel Insurance Direct International Unlimited $25,000 Unlimited Unlimited $500 $12,000 $250 $4,000Virgin Money Comprehensive - Plan A Unlimited $25,000 Unlimited Unlimited $500 $7,500 $400 $3,000Woolworths Comprehensive $12,000 $12,000 Unlimited Unlimited Unlimited $10,000 $250 $3,000Worldcare Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $12,000 $250 $3,000
1300 Insurance Plan A Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,0001Cover Direct Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $5,000 $250 $3,000Allianz Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000Australia Post International Comprehensive Unlimited $25,000 Unlimited Unlimited Unlimited $7,500 $250 $3,000Budget Direct Plan A - Platinum Unlimited $20,000 Unlimited Unlimited $500 $5,000 $250 $3,000Budget Direct Plan B - Silver $10,000 N/A Unlimited Unlimited $500 $3,000 N/A $3,000Downunder Insurance Plan A - Comprehensive $10,000 $30,000 Unlimited Unlimited $750 $5,000 $500 $3,000Fastcover Plan E - Standard Unlimited $15,000 Unlimited Unlimited $500 $5,000 N/A $3,000Good2Go One-Trip Plans - F12, C12, D12, E12 Unlimited $25,000 Unlimited Unlimited $2,000 $3,000 $500 $600Insure and Go Silver $15,000 $37,500 Unlimited Unlimited $500 $6,000 $250 $2,000Kango Cover L2 - Rock Wallaby Cover $10,000 N/A $5,000,000 $5,000,000 $500 $3,000 N/A $250
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 54# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Single - International - United Kingdon
Medibank International Comprehensive Unlimited $25,000 Unlimited Unlimited Unlimited $8,000 $250 $3,000MyCover Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000NRMA International Comprehensive Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $200 $3,000Online Travel Insurance Plan A - Comprehensive $25,000 $25,000 Unlimited Unlimited $1,000 $5,000 $250 $3,000OUCH A Travel Plan Unlimited $25,000 Unlimited Unlimited Unlimited $15,000 N/A $3,000QBE B Travel Unlimited $18,000 Unlimited Unlimited Unlimited $15,000 N/A $2,000Real Insurance Basics - International $5,000 N/A Unlimited Unlimited Unlimited $5,000 N/A $3,000Simply Travel Insurance Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000Travel Insuranz Classic $2,500 N/A $10,000,000 $10,000,000 $500 $2,500 $125 $500Webjet Essentials - Plan B $5,000 $15,000 $5,000,000 $5,000,000 $1,000 $1,500 $250 $500Woolworths Basic $5,000 N/A Unlimited Unlimited Unlimited $5,000 N/A $3,000Zuji Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $5,000 $250 $3,000
AAMI International Travel Unlimited $10,000 Unlimited Unlimited Unlimited $6,000 N/A $3,000AIG Silver (D12) Unlimited $25,000 Unlimited Unlimited $2,000 $15,000 $500 $3,000American Express Comprehensive - Single Trip Internatio Unlimited $25,000 Unlimited Unlimited Unlimited $15,000 $250 $3,000American Express Essentials -Single Trip International $10,000 N/A Unlimited Unlimited Unlimited $5,000 N/A $1,500ANZ International Unlimited N/A Unlimited Unlimited $2,000 $15,000 N/A $6,000Aussie Travel Cover Basic - Standard $3,000 $10,000 Unlimited Unlimited $500 $3,000 $250 $1,500Big Sky Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000CHI Travel Insurance Basic - International $3,000 $10,000 Unlimited Unlimited $500 $3,000 $250 $3,000CHI Travel Insurance Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $8,000 $250 $3,000Citibank International - Elite Unlimited $100,000 Unlimited Unlimited Unlimited $30,000 $200 $3,500
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 55# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Single - International - United Kingdon
Citibank International - Premium $50,000 $25,000 Unlimited Unlimited Unlimited $10,000 $200 $3,500Columbus Direct Premier $15,000 $75,000 $20,000,000 $20,000,000 $2,000 $7,500 $1,000 $3,000Columbus Direct Standard $10,000 $50,000 $12,500,000 $12,500,000 $1,000 $6,000 $500 $3,000Covermore Essentials - International $5,000 $10,000 $10,000,000 $10,000,000 10,000,00 $3,000 N/A $200Covermore Travelsure - International $5,000 $20,000 Unlimited Unlimited Unlimited $6,000 $100 $2,500Fastcover Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000Fastcover Plan D - Comprehensive with Snow C Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000GIO Holiday Travel Insurance Unlimited $25,000 Unlimited Unlimited $1,000 $6,000 $250 $3,000Go Insurance Go Basic - International $15,000 $20,000 $10,000,000 $10,000,000 $750 $7,500 $250 $2,000Go Insurance Go Plus - International $25,000 $25,000 $10,000,000 $10,000,000 $1,500 $10,000 $500 $3,000Greater Building Society Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000HBF Insurance Super Unlimited $25,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000HCF Insurance Elements Plan $10,000 N/A $10,000,000 $10,000,000 10,000,00 $3,000 N/A $300HCF Insurance International Travel Plan Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $250 $6,000HSBC Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000Hume Building Society Plan A - Comprehensive Unlimited $15,000 Unlimited Unlimited $500 $7,500 $250 $3,000Hume Building Society Plan D - Snow Cover Unlimited $15,000 Unlimited Unlimited $500 $7,500 $250 $3,000itrek Gold $15,000 $15,000 Unlimited Unlimited $500 $5,000 N/A $3,000itrek Platinum Unlimited $15,000 Unlimited Unlimited $500 $5,000 $250 $3,000Kango Cover L3 - Wallaby Cover $12,500 N/A $5,000,000 $5,000,000 $500 $5,000 $250 $3,000Kango Cover L4 - Eastern Grey Cover $12,500 N/A $12,500,000 $12,500,000 $1,000 $6,000 $500 $3,000Kango Cover L5 - Big Red Cover $15,000 $50,000 Unlimited Unlimited $1,000 $7,500 $750 $3,000multitrip.com.au International - Premier Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 $400 N/Anab Plan A - International Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 56# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Single - International - United Kingdon
National Seniors International Premium Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 N/ANRMA International Essentials Unlimited $10,000 $10,000,000 $10,000,000 10,000,00 $3,000 N/A $200Onepath International Travel Unlimited $1,000 Unlimited Unlimited $2,000 $15,000 $200 $6,000OUCH Premier Plus Extras Unlimited $25,000 Unlimited Unlimited Unlimited $15,000 $200 $6,000People's Choice Credit Union Super Unlimited $25,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000Priceline Protects International - Essential $5,000 N/A Unlimited Unlimited Unlimited $1,500 N/A $1,000Priceline Protects International - Premium $10,000 $25,000 Unlimited Unlimited Unlimited $5,000 $200 $3,500QBE A Travel Unlimited $25,000 Unlimited Unlimited Unlimited $15,000 N/A $3,000QBE Premier Plus Extras Unlimited $25,000 Unlimited Unlimited Unlimited $15,000 $200 $6,000RAC Premium Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $2,500Ski Insurance Plan A - International Unlimited $25,000 Unlimited Unlimited $500 $5,000 $250 $3,000St.George Bank Super Unlimited $25,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000STA Travel Basic - International Unlimited $10,000 $10,000,000 $10,000,000 10,000,00 $3,000 N/A $1,000STA Travel Comprehensive - International Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $200 $3,500STA Travel Essentials - International Unlimited $20,000 Unlimited Unlimited Unlimited $6,000 $100 $2,500Suncorp Bank Holiday Travel Insurance - Single Trip Unlimited $25,000 Unlimited Unlimited $1,000 $6,000 $250 $3,000Travel Insuranz Deluxe $10,000 $30,000 $10,000,000 $10,000,000 $1,000 $7,500 $600 $3,000Travel Insuranz Premier $5,000 $10,000 $10,000,000 $10,000,000 $500 $3,500 $150 $500Travellers Choice Comprehensive - International Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $200 $3,000Virgin Australia Comprehensive Unlimited $25,000 Unlimited Unlimited $2,000 $5,000 $250 $3,000Virgin Australia Essentials Unlimited N/A Unlimited Unlimited $2,000 $5,000 N/A $3,000Virgin Money Essentials - Plan E Unlimited N/A Unlimited Unlimited $500 $3,000 N/A $3,000Webjet Comprehensive - Plan A Unlimited $25,000 Unlimited Unlimited $1,000 $5,000 $250 $500World Nomads Explorer Unlimited $12,500 Unlimited Unlimited $500 $10,000 $250 $2,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 57# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Single - International - United Kingdon
Aussie Travel Cover Plan A - Standard Unlimited $15,000 Unlimited Unlimited $1,000 $5,000 $250 $4,000Australian Unity Super Unlimited $25,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000Australian Unity Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 N/A $4,000BUPA International - Super Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 N/A $4,000CGU Super Unlimited $25,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000CGU Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 N/A $4,000HBF Insurance Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 N/A $4,000multitrip.com.au Elements $10,000 N/A $10,000 $10,000,000 $1,000 $3,000 N/A $300National Seniors International Basic $5,000 N/A Unlimited Unlimited $1,000 $5,000 $250 $4,000People's Choice Credit Union Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 N/A $4,000RAC Essentials $1,000 $10,000 Unlimited Unlimited $500 $2,500 N/A $200RACQ Premium Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $2,500RACV Premium Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $2,500St.George Bank Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 N/A $4,000Suresave Budget $5,000 N/A Unlimited Unlimited $1,000 $5,000 $250 $4,000Suresave Comprehensive Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 $250 $4,000Westpac Holiday Travel Insurance Unlimited $25,000 Unlimited Unlimited $1,000 $6,000 $250 $3,000World Nomads Standard $3,500 N/A $5,000,000 $500,000 $500 $2,000 N/A $500
BUPA International - Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000multitrip.com.au International - Essentials $3,000 $10,000 $10,000,000 $10,000,000 $1,000 $2,000 N/A N/Amultitrip.com.au International - Premier $15,000 $20,000 Unlimited Unlimited $1,000 $7,500 $200 N/ARACQ Essentials $1,000 $10,000 Unlimited Unlimited $500 $2,500 N/A $200
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 58# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Single - International - United Kingdon
RACV Essentials $1,000 $10,000 Unlimited Unlimited $500 $2,500 N/A $200Travellers Choice Basic - International Unlimited $10,000 $10,000,000 $10,000,000 10,000,00 $3,000 N/A $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 59# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Single - International - USA
1Cover Direct Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $5,000 $250 $3,000Citibank International - Essential $25,000 $20,000 Unlimited Unlimited Unlimited $5,000 N/A $3,500Downunder Insurance Plan C - Backpackers $2,500 $15,000 Unlimited Unlimited $750 $2,000 $500 $3,000Good2Go Essentials Travel Insurance $10,000 N/A $5,000,000 $5,000,000 $500 $3,000 N/A $250Insure and Go Gold Unlimited $50,000 Unlimited Unlimited $500 $8,000 $500 $3,000Insure and Go Silver $15,000 $37,500 Unlimited Unlimited $500 $6,000 $250 $2,000Southern Cross Travel Insuranc Superworld $50,000 $100,000 Unlimited Unlimited $750 $25,000 $500 $3,000Travel Insurance Direct International Unlimited $25,000 Unlimited Unlimited $500 $12,000 $250 $4,000Virgin Money Comprehensive - Plan A Unlimited $25,000 Unlimited Unlimited $500 $7,500 $400 $3,000Worldcare Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $12,000 $250 $3,000
1300 Insurance Plan A Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000American Express Comprehensive - Single Trip Internatio Unlimited $25,000 Unlimited Unlimited Unlimited $15,000 $250 $3,000Budget Direct Plan A - Platinum Unlimited $20,000 Unlimited Unlimited $500 $5,000 $250 $3,000Citibank International - Premium $50,000 $25,000 Unlimited Unlimited Unlimited $10,000 $200 $3,500Downunder Insurance Plan A - Comprehensive $10,000 $30,000 Unlimited Unlimited $750 $5,000 $500 $3,000Fastcover Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000Fastcover Plan E - Standard Unlimited $15,000 Unlimited Unlimited $500 $5,000 N/A $3,000itrek Platinum Unlimited $15,000 Unlimited Unlimited $500 $5,000 $250 $3,000Kango Cover L2 - Rock Wallaby Cover $10,000 N/A $5,000,000 $5,000,000 $500 $3,000 N/A $250MyCover Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000Priceline Protects International - Essential $5,000 N/A Unlimited Unlimited Unlimited $1,500 N/A $1,000Priceline Protects International - Premium $10,000 $25,000 Unlimited Unlimited Unlimited $5,000 $200 $3,500
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 60# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Single - International - USA
Real Insurance Basics - International $5,000 N/A Unlimited Unlimited Unlimited $5,000 N/A $3,000Real Insurance Comprehensive - International $12,000 $12,000 Unlimited Unlimited Unlimited $10,000 $250 $3,000Travel Insuranz Classic $2,500 N/A $10,000,000 $10,000,000 $500 $2,500 $125 $500Virgin Money Essentials - Plan E Unlimited N/A Unlimited Unlimited $500 $3,000 N/A $3,000Webjet Comprehensive - Plan A Unlimited $25,000 Unlimited Unlimited $1,000 $5,000 $250 $500Webjet Essentials - Plan B $5,000 $15,000 $5,000,000 $5,000,000 $1,000 $1,500 $250 $500Woolworths Basic $5,000 N/A Unlimited Unlimited Unlimited $5,000 N/A $3,000Woolworths Comprehensive $12,000 $12,000 Unlimited Unlimited Unlimited $10,000 $250 $3,000Zuji Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $5,000 $250 $3,000
AAMI International Travel Unlimited $10,000 Unlimited Unlimited Unlimited $6,000 N/A $3,000AIG Platinum (F12) Unlimited $25,000 Unlimited Unlimited $2,000 $15,000 $500 $3,000Allianz Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000American Express Essentials -Single Trip International $10,000 N/A Unlimited Unlimited Unlimited $5,000 N/A $1,500ANZ International Unlimited N/A Unlimited Unlimited $2,000 $15,000 N/A $6,000Australia Post International Comprehensive Unlimited $25,000 Unlimited Unlimited Unlimited $7,500 $250 $3,000Big Sky Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000Budget Direct Plan B - Silver $10,000 N/A Unlimited Unlimited $500 $3,000 N/A $3,000CGU Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 N/A $4,000Citibank International - Elite Unlimited $100,000 Unlimited Unlimited Unlimited $30,000 $200 $3,500Columbus Direct Premier $15,000 $75,000 $20,000,000 $20,000,000 $2,000 $7,500 $1,000 $3,000Columbus Direct Standard $10,000 $50,000 $12,500,000 $12,500,000 $1,000 $6,000 $500 $3,000Covermore Essentials - International $5,000 $10,000 $10,000,000 $10,000,000 10,000,00 $3,000 N/A $200
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 61# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Single - International - USA
Covermore Travelsure - International $5,000 $20,000 Unlimited Unlimited Unlimited $6,000 $100 $2,500Fastcover Plan D - Comprehensive with Snow C Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000GIO Holiday Travel Insurance Unlimited $25,000 Unlimited Unlimited $1,000 $6,000 $250 $3,000Go Insurance Go Basic - International $15,000 $20,000 $10,000,000 $10,000,000 $750 $7,500 $250 $2,000Go Insurance Go Plus - International $25,000 $25,000 $10,000,000 $10,000,000 $1,500 $10,000 $500 $3,000Good2Go One-Trip Plans - F12, C12, D12, E12 Unlimited $25,000 Unlimited Unlimited $2,000 $3,000 $500 $600Greater Building Society Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000HBF Insurance Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 N/A $4,000HCF Insurance International Travel Plan Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $250 $6,000HSBC Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000Hume Building Society Plan A - Comprehensive Unlimited $15,000 Unlimited Unlimited $500 $7,500 $250 $3,000Hume Building Society Plan D - Snow Cover Unlimited $15,000 Unlimited Unlimited $500 $7,500 $250 $3,000itrek Gold $15,000 $15,000 Unlimited Unlimited $500 $5,000 N/A $3,000Kango Cover L3 - Wallaby Cover $12,500 N/A $5,000,000 $5,000,000 $500 $5,000 $250 $3,000Kango Cover L4 - Eastern Grey Cover $12,500 N/A $12,500,000 $12,500,000 $1,000 $6,000 $500 $3,000Kango Cover L5 - Big Red Cover $15,000 $50,000 Unlimited Unlimited $1,000 $7,500 $750 $3,000Medibank International Comprehensive Unlimited $25,000 Unlimited Unlimited Unlimited $8,000 $250 $3,000nab Plan A - International Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000National Seniors International Premium Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 N/ANRMA International Comprehensive Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $200 $3,000NRMA International Essentials Unlimited $10,000 $10,000,000 $10,000,000 10,000,00 $3,000 N/A $200Onepath International Travel Unlimited $1,000 Unlimited Unlimited $2,000 $15,000 $200 $6,000Online Travel Insurance Plan A - Comprehensive $25,000 $25,000 Unlimited Unlimited $1,000 $5,000 $250 $3,000OUCH Premier Plus Extras Unlimited $25,000 Unlimited Unlimited Unlimited $15,000 $200 $6,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 62# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Single - International - USA
People's Choice Credit Union Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 N/A $4,000QBE Premier Plus Extras Unlimited $25,000 Unlimited Unlimited Unlimited $15,000 $200 $6,000RAC Premium Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $2,500Simply Travel Insurance Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000Ski Insurance Plan A - International Unlimited $25,000 Unlimited Unlimited $500 $5,000 $250 $3,000St.George Bank Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 N/A $4,000STA Travel Comprehensive - International Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $200 $3,500STA Travel Essentials - International Unlimited $20,000 Unlimited Unlimited Unlimited $6,000 $100 $2,500Suncorp Bank Holiday Travel Insurance - Single Trip Unlimited $25,000 Unlimited Unlimited $1,000 $6,000 $250 $3,000Travel Insuranz Deluxe $10,000 $30,000 $10,000,000 $10,000,000 $1,000 $7,500 $600 $3,000Travel Insuranz Premier $5,000 $10,000 $10,000,000 $10,000,000 $500 $3,500 $150 $500Virgin Australia Comprehensive Unlimited $25,000 Unlimited Unlimited $2,000 $5,000 $250 $3,000Virgin Australia Essentials Unlimited N/A Unlimited Unlimited $2,000 $5,000 N/A $3,000Westpac Holiday Travel Insurance Unlimited $25,000 Unlimited Unlimited $1,000 $6,000 $250 $3,000World Nomads Explorer Unlimited $12,500 Unlimited Unlimited $500 $10,000 $250 $2,000World Nomads Standard $3,500 N/A $5,000,000 $500,000 $500 $2,000 N/A $500
Aussie Travel Cover Basic - Super Plus $3,000 $10,000 Unlimited Unlimited $500 $3,000 $250 $1,500Aussie Travel Cover Plan A - Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $10,000 $250 $4,000Australian Unity Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 N/A $4,000BUPA International - Super Plus Unlimited $25,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000CHI Travel Insurance Basic - International $3,000 $10,000 Unlimited Unlimited $500 $3,000 $250 $3,000CHI Travel Insurance Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $8,000 $250 $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 63# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Single - International - USA
multitrip.com.au International - Premier Plus Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 $400 N/ANational Seniors International Basic $5,000 N/A Unlimited Unlimited $1,000 $5,000 $250 $4,000RAC Essentials $1,000 $10,000 Unlimited Unlimited $500 $2,500 N/A $200RACQ Premium Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $2,500RACV Premium Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $2,500STA Travel Basic - International Unlimited $10,000 $10,000,000 $10,000,000 10,000,00 $3,000 N/A $1,000Suresave Budget $5,000 N/A Unlimited Unlimited $1,000 $5,000 $250 $4,000Suresave Comprehensive Unlimited $25,000 Unlimited Unlimited $1,000 $12,000 $250 $4,000Travellers Choice Basic - International Unlimited $10,000 $10,000,000 $10,000,000 10,000,00 $3,000 N/A $3,000Travellers Choice Comprehensive - International Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $200 $3,000
HCF Insurance Elements Plan $10,000 N/A $10,000,000 $10,000,000 10,000,00 $3,000 N/A $300multitrip.com.au Elements $10,000 N/A $10,000 $10,000,000 $1,000 $3,000 N/A $300multitrip.com.au International - Essentials $3,000 $10,000 $10,000,000 $10,000,000 $1,000 $2,000 N/A N/Amultitrip.com.au International - Premier $15,000 $20,000 Unlimited Unlimited $1,000 $7,500 $200 N/ARACQ Essentials $1,000 $10,000 Unlimited Unlimited $500 $2,500 N/A $200RACV Essentials $1,000 $10,000 Unlimited Unlimited $500 $2,500 N/A $200
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 64# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Couple - International - Bali
Citibank International - Essential $50,000 $40,000 Unlimited Unlimited Unlimited $10,000 N/A $3,500Columbus Direct Standard $20,000 $100,000 $25,000,000 $25,000,000 $2,000 $12,000 $1,000 $3,000Downunder Insurance Plan C - Backpackers $5,000 $30,000 Unlimited Unlimited $1,500 $4,000 $500 $3,000Insure and Go Gold Unlimited $100,000 Unlimited Unlimited $1,000 $16,000 $1,000 $3,000Insure and Go Silver $30,000 $75,000 Unlimited Unlimited $1,000 $12,000 $500 $2,000OUCH C Travel Plan Unlimited $20,000 Unlimited Unlimited Unlimited $30,000 N/A $1,000Real Insurance Comprehensive - International $24,000 $24,000 Unlimited Unlimited Unlimited $20,000 $500 $3,000Travel Insurance Direct International Unlimited $50,000 Unlimited Unlimited $500 $24,000 $250 $4,000Travel Insuranz Classic $5,000 N/A $40,000,000 $20,000,000 $1,000 $5,000 $250 $500Woolworths Basic $10,000 N/A Unlimited Unlimited Unlimited $10,000 N/A $3,000Woolworths Comprehensive $24,000 $24,000 Unlimited Unlimited Unlimited $20,000 $500 $3,000Worldcare Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $24,000 $250 $3,000
1Cover Direct Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $10,000 $500 $3,000AAMI International Travel Unlimited $20,000 Unlimited Unlimited Unlimited $12,000 N/A $3,000American Express Comprehensive - Single Trip Internatio Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 $500 $3,000American Express Essentials -Single Trip International $20,000 N/A Unlimited Unlimited Unlimited $10,000 $0 $1,500Big Sky Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $3,000Budget Direct Plan A - Platinum Unlimited $40,000 Unlimited Unlimited $500 $10,000 $250 $3,000Columbus Direct Premier $30,000 $150,000 $40,000,000 $40,000,000 $4,000 $15,000 $2,000 $3,000Downunder Insurance Plan A - Comprehensive $20,000 $60,000 Unlimited Unlimited $1,500 $10,000 $1,000 $3,000Good2Go Essentials Travel Insurance $20,000 N/A $10,000,000 $10,000,000 $1,000 $6,000 N/A $250Greater Building Society Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 65# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Couple - International - Bali
itrek Platinum Unlimited $30,000 Unlimited Unlimited $1,000 $10,000 $500 $3,000Kango Cover L2 - Rock Wallaby Cover $10,000 N/A $10,000,000 $5,000,000 $500 $3,000 N/A $250Kango Cover L3 - Wallaby Cover $12,500 N/A $10,000,000 $5,000,000 $500 $5,000 $250 $3,000MyCover Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000NRMA International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $24,000 $400 $3,000Priceline Protects International - Essential $10,000 N/A Unlimited Unlimited Unlimited $3,000 N/A $1,000Priceline Protects International - Premium $20,000 $50,000 Unlimited Unlimited Unlimited $10,000 $400 $3,500Real Insurance Basics - International $10,000 N/A Unlimited Unlimited Unlimited $10,000 N/A $3,000Simply Travel Insurance Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000Southern Cross Travel Insuranc World $100,000 $200,000 Unlimited Unlimited $1,500 $50,000 $500 $3,000Travel Insuranz Premier $10,000 $20,000 $40,000,000 $20,000,000 $1,000 $7,000 $300 $500Webjet Comprehensive - Plan A Unlimited $50,000 Unlimited Unlimited $2,000 $10,000 $500 $500Webjet Essentials - Plan B $10,000 $30,000 $10,000,000 $10,000,000 $2,000 $3,000 $250 $500Zuji Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $5,000 $250 $3,000
1300 Insurance Plan A Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000AIG Bronze (E12) Unlimited $50,000 Unlimited Unlimited $2,000 $30,000 $1,000 $3,000Allianz Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000ANZ International Unlimited $50,000 Unlimited Unlimited $4,000 $30,000 $200 $6,000Aussie Travel Cover Basic - NZ/Indonesia/Fiji $6,000 $20,000 Unlimited Unlimited $1,000 $6,000 $250 $1,500Australia Post International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $15,000 $500 $3,000Budget Direct Plan B - Silver $10,000 N/A Unlimited Unlimited $500 $6,000 N/A $3,000CHI Travel Insurance Basic - International $6,000 $20,000 Unlimited Unlimited $1,000 $6,000 $500 $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 66# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Couple - International - Bali
CHI Travel Insurance Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $16,000 $500 $3,000Citibank International - Elite Unlimited $200,000 Unlimited Unlimited Unlimited $60,000 $400 $3,500Citibank International - Premium $100,000 $50,000 Unlimited Unlimited Unlimited $20,000 $400 $3,500Covermore Essentials - International $10,000 $20,000 $20,000,000 $20,000,000 20,000,00 $6,000 N/A $200Covermore Travelsure - International $10,000 $40,000 Unlimited Unlimited Unlimited $12,000 $200 $2,500Fastcover Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000Fastcover Plan D - Comprehensive with Snow C Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000Fastcover Plan E - Standard Unlimited $30,000 Unlimited Unlimited $500 $10,000 N/A $3,000GIO Holiday Travel Insurance Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000Go Insurance Go Basic - International $30,000 $40,000 $40,000,000 $20,000,000 $1,500 $15,000 $500 $2,000Go Insurance Go Plus - International $50,000 $50,000 $40,000,000 $20,000,000 $3,000 $20,000 $1,000 $3,000Good2Go One-Trip Plans - F12, C12, D12, E12 Unlimited $50,000 Unlimited Unlimited $4,000 $3,000 $1,000 $600HBF Insurance Standard Unlimited $30,000 $600,000 $600,000 $2,000 $10,000 N/A $2,000HBF Insurance Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000HCF Insurance International Travel Plan Unlimited $50,000 Unlimited Unlimited Unlimited $24,000 $500 $6,000HSBC Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000Hume Building Society Plan A - Comprehensive Unlimited $30,000 Unlimited Unlimited $500 $15,000 $500 $3,000Hume Building Society Plan D - Snow Cover Unlimited $30,000 Unlimited Unlimited $500 $15,000 $500 $3,000itrek Gold $30,000 $30,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000Kango Cover L4 - Eastern Grey Cover $12,500 N/A $25,000,000 $12,500,000 $1,000 $6,000 $500 $3,000Kango Cover L5 - Big Red Cover $15,000 $50,000 Unlimited Unlimited $1,000 $7,500 $750 $3,000Medibank International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $16,000 $500 $3,000multitrip.com.au International - Premier Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 $800 N/Anab Plan A - International Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 67# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Couple - International - Bali
National Seniors International Premium Unlimited $50,000 Unlimited Unlimited $500 $7,500 $250 N/ANRMA International Essentials Unlimited $20,000 $20,000,000 $20,000,000 20,000,00 $6,000 N/A $200Onepath International Travel Unlimited $50,000 Unlimited Unlimited $4,000 $30,000 $200 $6,000Online Travel Insurance Plan A - Comprehensive $50,000 $50,000 Unlimited Unlimited $1,000 $10,000 $500 $3,000OUCH A Travel Plan Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 N/A $3,000OUCH B Travel Plan Unlimited $36,000 Unlimited Unlimited Unlimited $30,000 N/A $2,000OUCH Premier Plus Extras Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 $200 $6,000People's Choice Credit Union Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000QBE A Travel Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 N/A $3,000QBE B Travel Unlimited $36,000 Unlimited Unlimited Unlimited $30,000 N/A $2,000QBE C Travel Unlimited $20,000 Unlimited Unlimited Unlimited $30,000 N/A $1,000QBE Premier Plus Extras Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 $200 $6,000RAC Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500RACQ Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500RACV Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500Ski Insurance Plan A - International Unlimited $50,000 Unlimited Unlimited $1,000 $10,000 $500 $3,000STA Travel Basic - International Unlimited $20,000 $20,000,000 $20,000,000 20,000,00 $6,000 N/A $1,000STA Travel Comprehensive - International Unlimited $50,000 Unlimited Unlimited Unlimited $24,000 $400 $3,500STA Travel Essentials - International Unlimited $40,000 Unlimited Unlimited Unlimited $12,000 $200 $2,500Suncorp Bank Holiday Travel Insurance - Single Trip Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000Suresave Comprehensive Unlimited $50,000 Unlimited Unlimited $1,000 $24,000 $500 $4,000Travel Insuranz Deluxe $20,000 $60,000 $40,000,000 $20,000,000 $2,000 $15,000 $1,200 $3,000Travellers Choice Comprehensive - International Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $200 $3,000Virgin Australia Comprehensive Unlimited $50,000 Unlimited Unlimited $4,000 $10,000 $500 $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 68# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Couple - International - Bali
Virgin Australia Essentials Unlimited N/A Unlimited Unlimited $4,000 $10,000 N/A $3,000Virgin Money Comprehensive - Plan A Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $400 $3,000Virgin Money Essentials - Plan E Unlimited N/A Unlimited Unlimited $1,000 $6,000 N/A $3,000Westpac Holiday Travel Insurance Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000World Nomads Explorer Unlimited $25,000 Unlimited Unlimited $1,000 $20,000 $250 $2,000World Nomads Standard $7,000 N/A $10,000,000 $1,000,000 $1,000 $4,000 N/A $500
Aussie Travel Cover Plan A - NZ/Indonesia/Fiji Unlimited $20,000 Unlimited Unlimited $1,000 $6,000 $250 $3,000Australian Unity Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000BUPA International - Super Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000CGU Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000CGU Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000HBF Insurance Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000HCF Insurance Elements Plan $20,000 N/A $20,000,000 $20,000,000 20,000,00 $6,000 N/A $300National Seniors International Basic $10,000 N/A Unlimited Unlimited $1,000 $10,000 $250 $4,000People's Choice Credit Union Standard Unlimited $30,000 $600,000 $600,000 $2,000 $10,000 N/A $2,000People's Choice Credit Union Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000RAC Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200RACQ Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200RACV Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200St.George Bank Standard Unlimited $30,000 $600,000 $600,000 $2,000 $10,000 N/A $2,000St.George Bank Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000St.George Bank Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 69# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Couple - International - Bali
Suresave Budget $10,000 N/A Unlimited Unlimited $1,000 $10,000 $250 $4,000Travellers Choice Basic - International Unlimited $20,000 $20,000,000 $20,000,000 20,000,00 $3,000 N/A $3,000
Australian Unity Standard Unlimited $30,000 $600,000 $600,000 $2,000 $10,000 N/A $2,000Australian Unity Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000BUPA International - Standard Unlimited $30,000 $600,000 $600,000 $2,000 $10,000 N/A $2,000BUPA International - Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000CGU Standard Unlimited $30,000 $600,000 $600,000 $2,000 $10,000 N/A $2,000multitrip.com.au International - Essentials $6,000 $20,000 $20,000,000 $20,000,000 $2,000 $4,000 N/A N/Amultitrip.com.au International - Premier $30,000 $40,000 Unlimited Unlimited $2,000 $15,000 $400 N/A
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 70# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Couple - International - Brazil
AAMI International Travel Unlimited $20,000 Unlimited Unlimited Unlimited $12,000 N/A $3,000Citibank International - Essential $50,000 $40,000 Unlimited Unlimited Unlimited $10,000 N/A $3,500Good2Go Essentials Travel Insurance $20,000 N/A $10,000,000 $10,000,000 $1,000 $6,000 N/A $250OUCH A Travel Plan Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 N/A $3,000QBE A Travel Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 N/A $3,000Southern Cross Travel Insuranc World $100,000 $200,000 Unlimited Unlimited $1,500 $50,000 $500 $3,000Travel Insurance Direct International Unlimited $50,000 Unlimited Unlimited $500 $24,000 $250 $4,000Travel Insuranz Classic $5,000 N/A $40,000,000 $20,000,000 $1,000 $5,000 $250 $500Virgin Money Comprehensive - Plan A Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $400 $3,000Woolworths Comprehensive $24,000 $24,000 Unlimited Unlimited Unlimited $20,000 $500 $3,000Worldcare Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $24,000 $250 $3,000
1300 Insurance Plan A Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,0001Cover Direct Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $10,000 $500 $3,000Citibank International - Premium $100,000 $50,000 Unlimited Unlimited Unlimited $20,000 $400 $3,500Downunder Insurance Plan A - Comprehensive $20,000 $60,000 Unlimited Unlimited $1,500 $10,000 $1,000 $3,000Downunder Insurance Plan C - Backpackers $5,000 $30,000 Unlimited Unlimited $1,500 $4,000 $500 $3,000Fastcover Plan E - Standard Unlimited $30,000 Unlimited Unlimited $500 $10,000 N/A $3,000GIO Holiday Travel Insurance Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000Go Insurance Go Basic - International $30,000 $40,000 $40,000,000 $20,000,000 $1,500 $15,000 $500 $2,000Go Insurance Go Plus - International $50,000 $50,000 $40,000,000 $20,000,000 $3,000 $20,000 $1,000 $3,000Insure and Go Gold Unlimited $100,000 Unlimited Unlimited $1,000 $16,000 $1,000 $3,000Insure and Go Silver $30,000 $75,000 Unlimited Unlimited $1,000 $12,000 $500 $2,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 71# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Couple - International - Brazil
itrek Platinum Unlimited $30,000 Unlimited Unlimited $1,000 $10,000 $500 $3,000MyCover Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000NRMA International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $24,000 $400 $3,000Real Insurance Comprehensive - International $24,000 $24,000 Unlimited Unlimited Unlimited $20,000 $500 $3,000STA Travel Essentials - International Unlimited $40,000 Unlimited Unlimited Unlimited $12,000 $200 $2,500Suncorp Bank Holiday Travel Insurance - Single Trip Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000Travel Insuranz Deluxe $20,000 $60,000 $40,000,000 $20,000,000 $2,000 $15,000 $1,200 $3,000Travel Insuranz Premier $10,000 $20,000 $40,000,000 $20,000,000 $1,000 $7,000 $300 $500Virgin Money Essentials - Plan E Unlimited N/A Unlimited Unlimited $1,000 $6,000 N/A $3,000Webjet Comprehensive - Plan A Unlimited $50,000 Unlimited Unlimited $2,000 $10,000 $500 $500Woolworths Basic $10,000 N/A Unlimited Unlimited Unlimited $10,000 N/A $3,000
Allianz Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000American Express Comprehensive - Single Trip Internatio Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 $500 $3,000American Express Essentials -Single Trip International $20,000 N/A Unlimited Unlimited Unlimited $10,000 $0 $1,500ANZ International Unlimited $50,000 Unlimited Unlimited $4,000 $30,000 $200 $6,000Australia Post International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $15,000 $500 $3,000Australian Unity Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000Australian Unity Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000Big Sky Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $3,000Budget Direct Plan A - Platinum Unlimited $40,000 Unlimited Unlimited $500 $10,000 $250 $3,000Budget Direct Plan B - Silver $10,000 N/A Unlimited Unlimited $500 $6,000 N/A $3,000BUPA International - Super Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 72# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Couple - International - Brazil
CGU Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000CGU Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000Citibank International - Elite Unlimited $200,000 Unlimited Unlimited Unlimited $60,000 $400 $3,500Columbus Direct Premier $30,000 $150,000 $40,000,000 $40,000,000 $4,000 $15,000 $2,000 $3,000Columbus Direct Standard $20,000 $100,000 $25,000,000 $25,000,000 $2,000 $12,000 $1,000 $3,000Covermore Essentials - International $10,000 $20,000 $20,000,000 $20,000,000 20,000,00 $6,000 N/A $200Covermore Travelsure - International $10,000 $40,000 Unlimited Unlimited Unlimited $12,000 $200 $2,500Fastcover Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000Fastcover Plan D - Comprehensive with Snow C Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000Good2Go One-Trip Plans - F12, C12, D12, E12 Unlimited $50,000 Unlimited Unlimited $4,000 $3,000 $1,000 $600Greater Building Society Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $3,000HBF Insurance Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000HBF Insurance Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000HCF Insurance International Travel Plan Unlimited $50,000 Unlimited Unlimited Unlimited $24,000 $500 $6,000Hume Building Society Plan A - Comprehensive Unlimited $30,000 Unlimited Unlimited $500 $15,000 $500 $3,000Hume Building Society Plan D - Snow Cover Unlimited $30,000 Unlimited Unlimited $500 $15,000 $500 $3,000itrek Gold $30,000 $30,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000Kango Cover L2 - Rock Wallaby Cover $10,000 N/A $10,000,000 $5,000,000 $500 $3,000 N/A $250Kango Cover L3 - Wallaby Cover $12,500 N/A $10,000,000 $5,000,000 $500 $5,000 $250 $3,000Medibank International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $16,000 $500 $3,000multitrip.com.au International - Premier Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 $800 N/ANRMA International Essentials Unlimited $20,000 $20,000,000 $20,000,000 20,000,00 $6,000 N/A $200Onepath International Travel Unlimited $50,000 Unlimited Unlimited $4,000 $30,000 $200 $6,000Online Travel Insurance Plan A - Comprehensive $50,000 $50,000 Unlimited Unlimited $1,000 $10,000 $500 $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 73# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Couple - International - Brazil
OUCH Premier Plus Extras Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 $200 $6,000People's Choice Credit Union Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000People's Choice Credit Union Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000Priceline Protects International - Essential $10,000 N/A Unlimited Unlimited Unlimited $3,000 N/A $1,000Priceline Protects International - Premium $20,000 $50,000 Unlimited Unlimited Unlimited $10,000 $400 $3,500QBE Premier Plus Extras Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 $200 $6,000RAC Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500Real Insurance Basics - International $10,000 N/A Unlimited Unlimited Unlimited $10,000 N/A $3,000Simply Travel Insurance Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000Ski Insurance Plan A - International Unlimited $50,000 Unlimited Unlimited $1,000 $10,000 $500 $3,000St.George Bank Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000St.George Bank Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000STA Travel Basic - International Unlimited $20,000 $20,000,000 $20,000,000 20,000,00 $6,000 N/A $1,000STA Travel Comprehensive - International Unlimited $50,000 Unlimited Unlimited Unlimited $24,000 $400 $3,500Travellers Choice Comprehensive - International Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $200 $3,000Virgin Australia Comprehensive Unlimited $50,000 Unlimited Unlimited $4,000 $10,000 $500 $3,000Virgin Australia Essentials Unlimited N/A Unlimited Unlimited $4,000 $10,000 N/A $3,000Webjet Essentials - Plan B $10,000 $30,000 $10,000,000 $10,000,000 $2,000 $3,000 $250 $500Westpac Holiday Travel Insurance Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000World Nomads Explorer Unlimited $25,000 Unlimited Unlimited $1,000 $20,000 $250 $2,000World Nomads Standard $7,000 N/A $10,000,000 $1,000,000 $1,000 $4,000 N/A $500Zuji Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $5,000 $250 $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 74# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Couple - International - Brazil
AIG Platinum (F12) Unlimited $50,000 Unlimited Unlimited $2,000 $30,000 $1,000 $3,000Aussie Travel Cover Basic - Super Plus $6,000 $20,000 Unlimited Unlimited $1,000 $6,000 $250 $1,500Aussie Travel Cover Plan A - Super Plus Unlimited $50,000 Unlimited Unlimited $1,000 $20,000 $250 $4,000BUPA International - Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000CHI Travel Insurance Basic - International $6,000 $20,000 Unlimited Unlimited $1,000 $6,000 $500 $3,000CHI Travel Insurance Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $16,000 $500 $3,000HCF Insurance Elements Plan $20,000 N/A $20,000,000 $20,000,000 20,000,00 $6,000 N/A $300HSBC Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000Kango Cover L4 - Eastern Grey Cover $12,500 N/A $25,000,000 $12,500,000 $1,000 $6,000 $500 $3,000Kango Cover L5 - Big Red Cover $15,000 $50,000 Unlimited Unlimited $1,000 $7,500 $750 $3,000multitrip.com.au International - Premier $30,000 $40,000 Unlimited Unlimited $2,000 $15,000 $400 N/Anab Plan A - International Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000National Seniors International Premium Unlimited $50,000 Unlimited Unlimited $500 $7,500 $250 N/ARAC Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200RACQ Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500RACV Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500Suresave Comprehensive Unlimited $50,000 Unlimited Unlimited $1,000 $24,000 $500 $4,000
multitrip.com.au International - Essentials $6,000 $20,000 $20,000,000 $20,000,000 $2,000 $4,000 N/A N/ANational Seniors International Basic $10,000 N/A Unlimited Unlimited $1,000 $10,000 $250 $4,000RACQ Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200RACV Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200Suresave Budget $10,000 N/A Unlimited Unlimited $1,000 $10,000 $250 $4,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 75# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Couple - International - Brazil
Travellers Choice Basic - International Unlimited $20,000 $20,000,000 $20,000,000 20,000,00 $3,000 N/A $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 76# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Couple - International - China
AAMI International Travel Unlimited $20,000 Unlimited Unlimited Unlimited $12,000 N/A $3,000Good2Go Essentials Travel Insurance $20,000 N/A $10,000,000 $10,000,000 $1,000 $6,000 N/A $250Insure and Go Gold Unlimited $100,000 Unlimited Unlimited $1,000 $16,000 $1,000 $3,000Insure and Go Silver $30,000 $75,000 Unlimited Unlimited $1,000 $12,000 $500 $2,000NRMA International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $24,000 $400 $3,000OUCH B Travel Plan Unlimited $36,000 Unlimited Unlimited Unlimited $30,000 N/A $2,000Real Insurance Comprehensive - International $24,000 $24,000 Unlimited Unlimited Unlimited $20,000 $500 $3,000Southern Cross Travel Insuranc World $100,000 $200,000 Unlimited Unlimited $1,500 $50,000 $500 $3,000Travel Insurance Direct International Unlimited $50,000 Unlimited Unlimited $500 $24,000 $250 $4,000Webjet Comprehensive - Plan A Unlimited $50,000 Unlimited Unlimited $2,000 $10,000 $500 $500Woolworths Comprehensive $24,000 $24,000 Unlimited Unlimited Unlimited $20,000 $500 $3,000Worldcare Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $24,000 $250 $3,000
1300 Insurance Plan A Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,0001Cover Direct Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $10,000 $500 $3,000Australia Post International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $15,000 $500 $3,000Citibank International - Essential $50,000 $40,000 Unlimited Unlimited Unlimited $10,000 N/A $3,500Downunder Insurance Plan A - Comprehensive $20,000 $60,000 Unlimited Unlimited $1,500 $10,000 $1,000 $3,000Downunder Insurance Plan C - Backpackers $5,000 $30,000 Unlimited Unlimited $1,500 $4,000 $500 $3,000Fastcover Plan E - Standard Unlimited $30,000 Unlimited Unlimited $500 $10,000 N/A $3,000GIO Holiday Travel Insurance Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000itrek Platinum Unlimited $30,000 Unlimited Unlimited $1,000 $10,000 $500 $3,000Kango Cover L2 - Rock Wallaby Cover $10,000 N/A $10,000,000 $5,000,000 $500 $3,000 N/A $250
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 77# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Couple - International - China
Medibank International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $16,000 $500 $3,000NRMA International Essentials Unlimited $20,000 $20,000,000 $20,000,000 20,000,00 $6,000 N/A $200Online Travel Insurance Plan A - Comprehensive $50,000 $50,000 Unlimited Unlimited $1,000 $10,000 $500 $3,000OUCH A Travel Plan Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 N/A $3,000QBE B Travel Unlimited $36,000 Unlimited Unlimited Unlimited $30,000 N/A $2,000Real Insurance Basics - International $10,000 N/A Unlimited Unlimited Unlimited $10,000 N/A $3,000STA Travel Essentials - International Unlimited $40,000 Unlimited Unlimited Unlimited $12,000 $200 $2,500Travel Insuranz Classic $5,000 N/A $40,000,000 $20,000,000 $1,000 $5,000 $250 $500Virgin Australia Comprehensive Unlimited $50,000 Unlimited Unlimited $4,000 $10,000 $500 $3,000Virgin Money Comprehensive - Plan A Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $400 $3,000Virgin Money Essentials - Plan E Unlimited N/A Unlimited Unlimited $1,000 $6,000 N/A $3,000Webjet Essentials - Plan B $10,000 $30,000 $10,000,000 $10,000,000 $2,000 $3,000 $250 $500Woolworths Basic $10,000 N/A Unlimited Unlimited Unlimited $10,000 N/A $3,000Zuji Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $5,000 $250 $3,000
Allianz Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000American Express Comprehensive - Single Trip Internatio Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 $500 $3,000American Express Essentials -Single Trip International $20,000 N/A Unlimited Unlimited Unlimited $10,000 $0 $1,500ANZ International Unlimited $50,000 Unlimited Unlimited $4,000 $30,000 $200 $6,000Aussie Travel Cover Basic - Standard $6,000 $20,000 Unlimited Unlimited $1,000 $6,000 $250 $1,500Australian Unity Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000Big Sky Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $3,000Budget Direct Plan A - Platinum Unlimited $40,000 Unlimited Unlimited $500 $10,000 $250 $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 78# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Couple - International - China
Budget Direct Plan B - Silver $10,000 N/A Unlimited Unlimited $500 $6,000 N/A $3,000BUPA International - Super Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000CGU Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000CHI Travel Insurance Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $16,000 $500 $3,000Citibank International - Elite Unlimited $200,000 Unlimited Unlimited Unlimited $60,000 $400 $3,500Citibank International - Premium $100,000 $50,000 Unlimited Unlimited Unlimited $20,000 $400 $3,500Columbus Direct Premier $30,000 $150,000 $40,000,000 $40,000,000 $4,000 $15,000 $2,000 $3,000Columbus Direct Standard $20,000 $100,000 $25,000,000 $25,000,000 $2,000 $12,000 $1,000 $3,000Covermore Essentials - International $10,000 $20,000 $20,000,000 $20,000,000 20,000,00 $6,000 N/A $200Covermore Travelsure - International $10,000 $40,000 Unlimited Unlimited Unlimited $12,000 $200 $2,500Fastcover Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000Fastcover Plan D - Comprehensive with Snow C Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000Go Insurance Go Basic - International $30,000 $40,000 $40,000,000 $20,000,000 $1,500 $15,000 $500 $2,000Go Insurance Go Plus - International $50,000 $50,000 $40,000,000 $20,000,000 $3,000 $20,000 $1,000 $3,000Good2Go One-Trip Plans - F12, C12, D12, E12 Unlimited $50,000 Unlimited Unlimited $4,000 $3,000 $1,000 $600Greater Building Society Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $3,000HBF Insurance Standard Unlimited $30,000 $600,000 $600,000 $2,000 $10,000 N/A $2,000HBF Insurance Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000HCF Insurance Elements Plan $20,000 N/A $20,000,000 $20,000,000 20,000,00 $6,000 N/A $300HCF Insurance International Travel Plan Unlimited $50,000 Unlimited Unlimited Unlimited $24,000 $500 $6,000HSBC Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000Hume Building Society Plan A - Comprehensive Unlimited $30,000 Unlimited Unlimited $500 $15,000 $500 $3,000Hume Building Society Plan D - Snow Cover Unlimited $30,000 Unlimited Unlimited $500 $15,000 $500 $3,000itrek Gold $30,000 $30,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 79# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Couple - International - China
Kango Cover L3 - Wallaby Cover $12,500 N/A $10,000,000 $5,000,000 $500 $5,000 $250 $3,000Kango Cover L4 - Eastern Grey Cover $12,500 N/A $25,000,000 $12,500,000 $1,000 $6,000 $500 $3,000Kango Cover L5 - Big Red Cover $15,000 $50,000 Unlimited Unlimited $1,000 $7,500 $750 $3,000multitrip.com.au International - Premier Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 $800 N/AMyCover Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000nab Plan A - International Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000OUCH Premier Plus Extras Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 $200 $6,000People's Choice Credit Union Standard Unlimited $30,000 $600,000 $600,000 $2,000 $10,000 N/A $2,000People's Choice Credit Union Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000Priceline Protects International - Essential $10,000 N/A Unlimited Unlimited Unlimited $3,000 N/A $1,000Priceline Protects International - Premium $20,000 $50,000 Unlimited Unlimited Unlimited $10,000 $400 $3,500QBE A Travel Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 N/A $3,000QBE Premier Plus Extras Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 $200 $6,000RAC Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500RACQ Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500RACV Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500Simply Travel Insurance Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000Ski Insurance Plan A - International Unlimited $50,000 Unlimited Unlimited $1,000 $10,000 $500 $3,000St.George Bank Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000STA Travel Basic - International Unlimited $20,000 $20,000,000 $20,000,000 20,000,00 $6,000 N/A $1,000STA Travel Comprehensive - International Unlimited $50,000 Unlimited Unlimited Unlimited $24,000 $400 $3,500Suncorp Bank Holiday Travel Insurance - Single Trip Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000Travel Insuranz Deluxe $20,000 $60,000 $40,000,000 $20,000,000 $2,000 $15,000 $1,200 $3,000Travel Insuranz Premier $10,000 $20,000 $40,000,000 $20,000,000 $1,000 $7,000 $300 $500
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 80# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Couple - International - China
Virgin Australia Essentials Unlimited N/A Unlimited Unlimited $4,000 $10,000 N/A $3,000Westpac Holiday Travel Insurance Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000World Nomads Explorer Unlimited $25,000 Unlimited Unlimited $1,000 $20,000 $250 $2,000World Nomads Standard $7,000 N/A $10,000,000 $1,000,000 $1,000 $4,000 N/A $500
AIG Silver (D12) Unlimited $50,000 Unlimited Unlimited $2,000 $30,000 $1,000 $3,000Aussie Travel Cover Plan A - Standard Unlimited $30,000 Unlimited Unlimited $1,000 $10,000 $250 $4,000Australian Unity Standard Unlimited $30,000 $600,000 $600,000 $2,000 $10,000 N/A $2,000Australian Unity Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000BUPA International - Standard Unlimited $30,000 $600,000 $600,000 $2,000 $10,000 N/A $2,000CGU Standard Unlimited $30,000 $600,000 $600,000 $2,000 $10,000 N/A $2,000CGU Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000CHI Travel Insurance Basic - International $6,000 $20,000 Unlimited Unlimited $1,000 $6,000 $500 $3,000HBF Insurance Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000National Seniors International Basic $10,000 N/A Unlimited Unlimited $1,000 $10,000 $250 $4,000National Seniors International Premium Unlimited $50,000 Unlimited Unlimited $500 $7,500 $250 N/AOnepath International Travel Unlimited $50,000 Unlimited Unlimited $4,000 $30,000 $200 $6,000People's Choice Credit Union Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000RAC Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200St.George Bank Standard Unlimited $30,000 $600,000 $600,000 $2,000 $10,000 N/A $2,000St.George Bank Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000Suresave Comprehensive Unlimited $50,000 Unlimited Unlimited $1,000 $24,000 $500 $4,000Travellers Choice Comprehensive - International Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $200 $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 81# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Couple - International - China
BUPA International - Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000multitrip.com.au International - Essentials $6,000 $20,000 $20,000,000 $20,000,000 $2,000 $4,000 N/A N/Amultitrip.com.au International - Premier $30,000 $40,000 Unlimited Unlimited $2,000 $15,000 $400 N/ARACQ Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200RACV Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200Suresave Budget $10,000 N/A Unlimited Unlimited $1,000 $10,000 $250 $4,000Travellers Choice Basic - International Unlimited $20,000 $20,000,000 $20,000,000 20,000,00 $3,000 N/A $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 82# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Couple - International - Fiji
Downunder Insurance Plan C - Backpackers $5,000 $30,000 Unlimited Unlimited $1,500 $4,000 $500 $3,000Good2Go Essentials Travel Insurance $20,000 N/A $10,000,000 $10,000,000 $1,000 $6,000 N/A $250Insure and Go Gold Unlimited $100,000 Unlimited Unlimited $1,000 $16,000 $1,000 $3,000Insure and Go Silver $30,000 $75,000 Unlimited Unlimited $1,000 $12,000 $500 $2,000NRMA International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $24,000 $400 $3,000Online Travel Insurance Plan A - Comprehensive $50,000 $50,000 Unlimited Unlimited $1,000 $10,000 $500 $3,000Real Insurance Basics - International $10,000 N/A Unlimited Unlimited Unlimited $10,000 N/A $3,000Real Insurance Comprehensive - International $24,000 $24,000 Unlimited Unlimited Unlimited $20,000 $500 $3,000Southern Cross Travel Insuranc New Zealand / South Pacific $100,000 $200,000 Unlimited Unlimited $1,500 $50,000 $500 $3,000Travel Insurance Direct International Unlimited $50,000 Unlimited Unlimited $500 $24,000 $250 $4,000Travel Insuranz Classic $5,000 N/A $40,000,000 $20,000,000 $1,000 $5,000 $250 $500Worldcare Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $24,000 $250 $3,000
1300 Insurance Plan A Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,0001Cover Direct Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $10,000 $500 $3,000AAMI International Travel Unlimited $20,000 Unlimited Unlimited Unlimited $12,000 N/A $3,000American Express Comprehensive - Single Trip Internatio Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 $500 $3,000American Express Essentials -Single Trip International $20,000 N/A Unlimited Unlimited Unlimited $10,000 $0 $1,500Australia Post International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $15,000 $500 $3,000Big Sky Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $3,000Budget Direct Plan A - Platinum Unlimited $40,000 Unlimited Unlimited $500 $10,000 $250 $3,000Columbus Direct Premier $30,000 $150,000 $40,000,000 $40,000,000 $4,000 $15,000 $2,000 $3,000Columbus Direct Standard $20,000 $100,000 $25,000,000 $25,000,000 $2,000 $12,000 $1,000 $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 83# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Couple - International - Fiji
Downunder Insurance Plan A - Comprehensive $20,000 $60,000 Unlimited Unlimited $1,500 $10,000 $1,000 $3,000GIO Holiday Travel Insurance Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000Good2Go One-Trip Plans - F12, C12, D12, E12 Unlimited $50,000 Unlimited Unlimited $4,000 $3,000 $1,000 $600Greater Building Society Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $3,000itrek Platinum Unlimited $30,000 Unlimited Unlimited $1,000 $10,000 $500 $3,000Kango Cover L2 - Rock Wallaby Cover $10,000 N/A $10,000,000 $5,000,000 $500 $3,000 N/A $250Medibank International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $16,000 $500 $3,000NRMA International Essentials Unlimited $20,000 $20,000,000 $20,000,000 20,000,00 $6,000 N/A $200OUCH C Travel Plan Unlimited $20,000 Unlimited Unlimited Unlimited $30,000 N/A $1,000Simply Travel Insurance Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000Travel Insuranz Premier $10,000 $20,000 $40,000,000 $20,000,000 $1,000 $7,000 $300 $500Virgin Australia Comprehensive Unlimited $50,000 Unlimited Unlimited $4,000 $10,000 $500 $3,000Virgin Money Comprehensive - Plan A Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $400 $3,000Webjet Comprehensive - Plan A Unlimited $50,000 Unlimited Unlimited $2,000 $10,000 $500 $500Woolworths Comprehensive $24,000 $24,000 Unlimited Unlimited Unlimited $20,000 $500 $3,000Zuji Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $5,000 $250 $3,000
AIG Bronze (E12) Unlimited $50,000 Unlimited Unlimited $2,000 $30,000 $1,000 $3,000Allianz Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000ANZ International Unlimited $50,000 Unlimited Unlimited $4,000 $30,000 $200 $6,000Aussie Travel Cover Basic - NZ/Indonesia/Fiji $6,000 $20,000 Unlimited Unlimited $1,000 $6,000 $250 $1,500Australian Unity Economy Unlimited $20,000 $250,000 $250,000 $2,000 $7,000 N/A $500Australian Unity Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 84# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Couple - International - Fiji
Budget Direct Plan B - Silver $10,000 N/A Unlimited Unlimited $500 $6,000 N/A $3,000CGU Economy Unlimited $20,000 $250,000 $250,000 $2,000 $7,000 N/A $500CGU Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000CHI Travel Insurance Basic - International $6,000 $20,000 Unlimited Unlimited $1,000 $6,000 $500 $3,000CHI Travel Insurance Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $16,000 $500 $3,000Citibank International - Essential $50,000 $40,000 Unlimited Unlimited Unlimited $10,000 N/A $3,500Citibank International - Premium $100,000 $50,000 Unlimited Unlimited Unlimited $20,000 $400 $3,500Covermore Travelsure - International $10,000 $40,000 Unlimited Unlimited Unlimited $12,000 $200 $2,500Fastcover Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000Fastcover Plan E - Standard Unlimited $30,000 Unlimited Unlimited $500 $10,000 N/A $3,000Go Insurance Go Basic - International $30,000 $40,000 $40,000,000 $20,000,000 $1,500 $15,000 $500 $2,000Go Insurance Go Plus - International $50,000 $50,000 $40,000,000 $20,000,000 $3,000 $20,000 $1,000 $3,000HBF Insurance Economy Unlimited $20,000 $250,000 $250,000 $2,000 $7,000 N/A $500HBF Insurance Standard Unlimited $30,000 $600,000 $600,000 $2,000 $10,000 N/A $2,000HBF Insurance Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000HCF Insurance Elements Plan $20,000 N/A $20,000,000 $20,000,000 20,000,00 $6,000 N/A $300HCF Insurance International Travel Plan Unlimited $50,000 Unlimited Unlimited Unlimited $24,000 $500 $6,000HSBC Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000Hume Building Society Plan A - Comprehensive Unlimited $30,000 Unlimited Unlimited $500 $15,000 $500 $3,000Hume Building Society Plan D - Snow Cover Unlimited $30,000 Unlimited Unlimited $500 $15,000 $500 $3,000itrek Gold $30,000 $30,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000Kango Cover L3 - Wallaby Cover $12,500 N/A $10,000,000 $5,000,000 $500 $5,000 $250 $3,000Kango Cover L4 - Eastern Grey Cover $12,500 N/A $25,000,000 $12,500,000 $1,000 $6,000 $500 $3,000Kango Cover L5 - Big Red Cover $15,000 $50,000 Unlimited Unlimited $1,000 $7,500 $750 $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 85# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Couple - International - Fiji
MyCover Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000nab Plan A - International Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000National Seniors International Basic $10,000 N/A Unlimited Unlimited $1,000 $10,000 $250 $4,000National Seniors International Premium Unlimited $50,000 Unlimited Unlimited $500 $7,500 $250 N/AOnepath International Travel Unlimited $50,000 Unlimited Unlimited $4,000 $30,000 $200 $6,000OUCH A Travel Plan Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 N/A $3,000OUCH B Travel Plan Unlimited $36,000 Unlimited Unlimited Unlimited $30,000 N/A $2,000OUCH Premier Plus Extras Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 $200 $6,000People's Choice Credit Union Economy Unlimited $20,000 $250,000 $250,000 $2,000 $7,000 N/A $500People's Choice Credit Union Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000Priceline Protects International - Essential $10,000 N/A Unlimited Unlimited Unlimited $3,000 N/A $1,000Priceline Protects International - Premium $20,000 $50,000 Unlimited Unlimited Unlimited $10,000 $400 $3,500QBE A Travel Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 N/A $3,000QBE B Travel Unlimited $36,000 Unlimited Unlimited Unlimited $30,000 N/A $2,000QBE C Travel Unlimited $20,000 Unlimited Unlimited Unlimited $30,000 N/A $1,000QBE Premier Plus Extras Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 $200 $6,000RAC Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500RACQ Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500RACV Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500Ski Insurance Plan A - International Unlimited $50,000 Unlimited Unlimited $1,000 $10,000 $500 $3,000St.George Bank Economy Unlimited $20,000 $250,000 $250,000 $2,000 $7,000 N/A $500St.George Bank Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000STA Travel Basic - International Unlimited $20,000 $20,000,000 $20,000,000 20,000,00 $6,000 N/A $1,000STA Travel Comprehensive - International Unlimited $50,000 Unlimited Unlimited Unlimited $24,000 $400 $3,500
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 86# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Couple - International - Fiji
STA Travel Essentials - International Unlimited $40,000 Unlimited Unlimited Unlimited $12,000 $200 $2,500Suncorp Bank Holiday Travel Insurance - Single Trip Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000Suresave Budget $10,000 N/A Unlimited Unlimited $1,000 $10,000 $250 $4,000Suresave Comprehensive Unlimited $50,000 Unlimited Unlimited $1,000 $24,000 $500 $4,000Travel Insuranz Deluxe $20,000 $60,000 $40,000,000 $20,000,000 $2,000 $15,000 $1,200 $3,000Travellers Choice Comprehensive - International Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $200 $3,000Virgin Australia Essentials Unlimited N/A Unlimited Unlimited $4,000 $10,000 N/A $3,000Virgin Money Essentials - Plan E Unlimited N/A Unlimited Unlimited $1,000 $6,000 N/A $3,000Webjet Essentials - Plan B $10,000 $30,000 $10,000,000 $10,000,000 $2,000 $3,000 $250 $500Westpac Holiday Travel Insurance Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000Woolworths Basic $10,000 N/A Unlimited Unlimited Unlimited $10,000 N/A $3,000
Aussie Travel Cover Plan A - NZ/Indonesia/Fiji Unlimited $20,000 Unlimited Unlimited $1,000 $6,000 $250 $3,000Australian Unity Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000BUPA International - Economy Unlimited $20,000 $250,000 $250,000 $2,000 $7,000 N/A $500BUPA International - Super Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000CGU Standard Unlimited $30,000 $600,000 $600,000 $2,000 $10,000 N/A $2,000CGU Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000Citibank International - Elite Unlimited $200,000 Unlimited Unlimited Unlimited $60,000 $400 $3,500Covermore Essentials - International $10,000 $20,000 $20,000,000 $20,000,000 20,000,00 $6,000 N/A $200Fastcover Plan D - Comprehensive with Snow C Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000HBF Insurance Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000multitrip.com.au International - Premier Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 $800 N/A
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 87# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Couple - International - Fiji
People's Choice Credit Union Standard Unlimited $30,000 $600,000 $600,000 $2,000 $10,000 N/A $2,000People's Choice Credit Union Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000RAC Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200RACQ Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200RACV Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200St.George Bank Standard Unlimited $30,000 $600,000 $600,000 $2,000 $10,000 N/A $2,000St.George Bank Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000World Nomads Explorer Unlimited $25,000 Unlimited Unlimited $1,000 $20,000 $250 $2,000
Australian Unity Standard Unlimited $30,000 $600,000 $600,000 $2,000 $10,000 N/A $2,000BUPA International - Standard Unlimited $30,000 $600,000 $600,000 $2,000 $10,000 N/A $2,000BUPA International - Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000multitrip.com.au International - Essentials $6,000 $20,000 $20,000,000 $20,000,000 $2,000 $4,000 N/A N/Amultitrip.com.au International - Premier $30,000 $40,000 Unlimited Unlimited $2,000 $15,000 $400 N/ATravellers Choice Basic - International Unlimited $20,000 $20,000,000 $20,000,000 20,000,00 $3,000 N/A $3,000World Nomads Standard $7,000 N/A $10,000,000 $1,000,000 $1,000 $4,000 N/A $500
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 88# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Couple - International - France
AAMI International Travel Unlimited $20,000 Unlimited Unlimited Unlimited $12,000 N/A $3,000Citibank International - Essential $50,000 $40,000 Unlimited Unlimited Unlimited $10,000 N/A $3,500Downunder Insurance Plan C - Backpackers $5,000 $30,000 Unlimited Unlimited $1,500 $4,000 $500 $3,000Good2Go Essentials Travel Insurance $20,000 N/A $10,000,000 $10,000,000 $1,000 $6,000 N/A $250Insure and Go Gold Unlimited $100,000 Unlimited Unlimited $1,000 $16,000 $1,000 $3,000NRMA International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $24,000 $400 $3,000Online Travel Insurance Plan A - Comprehensive $50,000 $50,000 Unlimited Unlimited $1,000 $10,000 $500 $3,000Southern Cross Travel Insuranc World $100,000 $200,000 Unlimited Unlimited $1,500 $50,000 $500 $3,000Travel Insurance Direct International Unlimited $50,000 Unlimited Unlimited $500 $24,000 $250 $4,000Travel Insuranz Classic $5,000 N/A $40,000,000 $20,000,000 $1,000 $5,000 $250 $500Worldcare Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $24,000 $250 $3,000
1300 Insurance Plan A Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000Allianz Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000Australia Post International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $15,000 $500 $3,000Big Sky Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $3,000Budget Direct Plan A - Platinum Unlimited $40,000 Unlimited Unlimited $500 $10,000 $250 $3,000Downunder Insurance Plan A - Comprehensive $20,000 $60,000 Unlimited Unlimited $1,500 $10,000 $1,000 $3,000Fastcover Plan E - Standard Unlimited $30,000 Unlimited Unlimited $500 $10,000 N/A $3,000GIO Holiday Travel Insurance Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000Greater Building Society Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $3,000Insure and Go Silver $30,000 $75,000 Unlimited Unlimited $1,000 $12,000 $500 $2,000itrek Platinum Unlimited $30,000 Unlimited Unlimited $1,000 $10,000 $500 $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 89# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Couple - International - France
Medibank International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $16,000 $500 $3,000MyCover Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000NRMA International Essentials Unlimited $20,000 $20,000,000 $20,000,000 20,000,00 $6,000 N/A $200OUCH A Travel Plan Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 N/A $3,000QBE A Travel Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 N/A $3,000Real Insurance Comprehensive - International $24,000 $24,000 Unlimited Unlimited Unlimited $20,000 $500 $3,000Simply Travel Insurance Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000Virgin Money Comprehensive - Plan A Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $400 $3,000Virgin Money Essentials - Plan E Unlimited N/A Unlimited Unlimited $1,000 $6,000 N/A $3,000Webjet Comprehensive - Plan A Unlimited $50,000 Unlimited Unlimited $2,000 $10,000 $500 $500Woolworths Comprehensive $24,000 $24,000 Unlimited Unlimited Unlimited $20,000 $500 $3,000
1Cover Direct Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $10,000 $500 $3,000American Express Comprehensive - Single Trip Internatio Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 $500 $3,000American Express Essentials -Single Trip International $20,000 N/A Unlimited Unlimited Unlimited $10,000 $0 $1,500Australian Unity Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000Budget Direct Plan B - Silver $10,000 N/A Unlimited Unlimited $500 $6,000 N/A $3,000BUPA International - Super Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000CGU Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000Citibank International - Elite Unlimited $200,000 Unlimited Unlimited Unlimited $60,000 $400 $3,500Citibank International - Premium $100,000 $50,000 Unlimited Unlimited Unlimited $20,000 $400 $3,500Columbus Direct Premier $30,000 $150,000 $40,000,000 $40,000,000 $4,000 $15,000 $2,000 $3,000Columbus Direct Standard $20,000 $100,000 $25,000,000 $25,000,000 $2,000 $12,000 $1,000 $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 90# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Couple - International - France
Covermore Essentials - International $10,000 $20,000 $20,000,000 $20,000,000 20,000,00 $6,000 N/A $200Covermore Travelsure - International $10,000 $40,000 Unlimited Unlimited Unlimited $12,000 $200 $2,500Fastcover Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000Fastcover Plan D - Comprehensive with Snow C Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000Go Insurance Go Basic - International $30,000 $40,000 $40,000,000 $20,000,000 $1,500 $15,000 $500 $2,000Go Insurance Go Plus - International $50,000 $50,000 $40,000,000 $20,000,000 $3,000 $20,000 $1,000 $3,000Good2Go One-Trip Plans - F12, C12, D12, E12 Unlimited $50,000 Unlimited Unlimited $4,000 $3,000 $1,000 $600HBF Insurance Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000HBF Insurance Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000HCF Insurance International Travel Plan Unlimited $50,000 Unlimited Unlimited Unlimited $24,000 $500 $6,000HSBC Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000Hume Building Society Plan A - Comprehensive Unlimited $30,000 Unlimited Unlimited $500 $15,000 $500 $3,000Hume Building Society Plan D - Snow Cover Unlimited $30,000 Unlimited Unlimited $500 $15,000 $500 $3,000itrek Gold $30,000 $30,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000Kango Cover L2 - Rock Wallaby Cover $10,000 N/A $10,000,000 $5,000,000 $500 $3,000 N/A $250Kango Cover L3 - Wallaby Cover $12,500 N/A $10,000,000 $5,000,000 $500 $5,000 $250 $3,000Kango Cover L4 - Eastern Grey Cover $12,500 N/A $25,000,000 $12,500,000 $1,000 $6,000 $500 $3,000Kango Cover L5 - Big Red Cover $15,000 $50,000 Unlimited Unlimited $1,000 $7,500 $750 $3,000multitrip.com.au International - Premier Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 $800 N/Anab Plan A - International Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000OUCH Premier Plus Extras Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 $200 $6,000People's Choice Credit Union Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000People's Choice Credit Union Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000Priceline Protects International - Essential $10,000 N/A Unlimited Unlimited Unlimited $3,000 N/A $1,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 91# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Couple - International - France
Priceline Protects International - Premium $20,000 $50,000 Unlimited Unlimited Unlimited $10,000 $400 $3,500QBE Premier Plus Extras Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 $200 $6,000RAC Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500RACQ Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500Real Insurance Basics - International $10,000 N/A Unlimited Unlimited Unlimited $10,000 N/A $3,000Ski Insurance Plan A - International Unlimited $50,000 Unlimited Unlimited $1,000 $10,000 $500 $3,000St.George Bank Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000STA Travel Basic - International Unlimited $20,000 $20,000,000 $20,000,000 20,000,00 $6,000 N/A $1,000STA Travel Comprehensive - International Unlimited $50,000 Unlimited Unlimited Unlimited $24,000 $400 $3,500STA Travel Essentials - International Unlimited $40,000 Unlimited Unlimited Unlimited $12,000 $200 $2,500Suncorp Bank Holiday Travel Insurance - Single Trip Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000Travel Insuranz Deluxe $20,000 $60,000 $40,000,000 $20,000,000 $2,000 $15,000 $1,200 $3,000Travel Insuranz Premier $10,000 $20,000 $40,000,000 $20,000,000 $1,000 $7,000 $300 $500Travellers Choice Comprehensive - International Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $200 $3,000Virgin Australia Comprehensive Unlimited $50,000 Unlimited Unlimited $4,000 $10,000 $500 $3,000Virgin Australia Essentials Unlimited N/A Unlimited Unlimited $4,000 $10,000 N/A $3,000Webjet Essentials - Plan B $10,000 $30,000 $10,000,000 $10,000,000 $2,000 $3,000 $250 $500Westpac Holiday Travel Insurance Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000Woolworths Basic $10,000 N/A Unlimited Unlimited Unlimited $10,000 N/A $3,000World Nomads Explorer Unlimited $25,000 Unlimited Unlimited $1,000 $20,000 $250 $2,000World Nomads Standard $7,000 N/A $10,000,000 $1,000,000 $1,000 $4,000 N/A $500Zuji Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $5,000 $250 $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 92# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Couple - International - France
AIG Gold (C12) Unlimited $50,000 Unlimited Unlimited $2,000 $30,000 $1,000 $3,000ANZ International Unlimited $50,000 Unlimited Unlimited $4,000 $30,000 $200 $6,000Aussie Travel Cover Basic - Super $6,000 $20,000 Unlimited Unlimited $1,000 $6,000 $250 $1,500Aussie Travel Cover Plan A - Super Unlimited $50,000 Unlimited Unlimited $1,000 $16,000 $250 $4,000Australian Unity Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000BUPA International - Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000CGU Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000CHI Travel Insurance Basic - International $6,000 $20,000 Unlimited Unlimited $1,000 $6,000 $500 $3,000CHI Travel Insurance Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $16,000 $500 $3,000HCF Insurance Elements Plan $20,000 N/A $20,000,000 $20,000,000 20,000,00 $6,000 N/A $300multitrip.com.au International - Premier $30,000 $40,000 Unlimited Unlimited $2,000 $15,000 $400 N/ANational Seniors International Basic $10,000 N/A Unlimited Unlimited $1,000 $10,000 $250 $4,000National Seniors International Premium Unlimited $50,000 Unlimited Unlimited $500 $7,500 $250 N/AOnepath International Travel Unlimited $50,000 Unlimited Unlimited $4,000 $30,000 $200 $6,000RAC Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200RACV Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500St.George Bank Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000Suresave Comprehensive Unlimited $50,000 Unlimited Unlimited $1,000 $24,000 $500 $4,000
multitrip.com.au International - Essentials $6,000 $20,000 $20,000,000 $20,000,000 $2,000 $4,000 N/A N/ARACQ Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200RACV Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200Suresave Budget $10,000 N/A Unlimited Unlimited $1,000 $10,000 $250 $4,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 93# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Couple - International - France
Travellers Choice Basic - International Unlimited $20,000 $20,000,000 $20,000,000 20,000,00 $3,000 N/A $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 94# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Couple - International - Japan
1300 Insurance Plan A Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000Insure and Go Gold Unlimited $100,000 Unlimited Unlimited $1,000 $16,000 $1,000 $3,000Insure and Go Silver $30,000 $75,000 Unlimited Unlimited $1,000 $12,000 $500 $2,000NRMA International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $24,000 $400 $3,000Real Insurance Basics - International $10,000 N/A Unlimited Unlimited Unlimited $10,000 N/A $3,000Real Insurance Comprehensive - International $24,000 $24,000 Unlimited Unlimited Unlimited $20,000 $500 $3,000Travel Insurance Direct International Unlimited $50,000 Unlimited Unlimited $500 $24,000 $250 $4,000Travel Insuranz Classic $5,000 N/A $40,000,000 $20,000,000 $1,000 $5,000 $250 $500Woolworths Basic $10,000 N/A Unlimited Unlimited Unlimited $10,000 N/A $3,000Woolworths Comprehensive $24,000 $24,000 Unlimited Unlimited Unlimited $20,000 $500 $3,000Worldcare Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $24,000 $250 $3,000
AAMI International Travel Unlimited $20,000 Unlimited Unlimited Unlimited $12,000 N/A $3,000Australia Post International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $15,000 $500 $3,000Big Sky Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $3,000Citibank International - Essential $50,000 $40,000 Unlimited Unlimited Unlimited $10,000 N/A $3,500Downunder Insurance Plan C - Backpackers $5,000 $30,000 Unlimited Unlimited $1,500 $4,000 $500 $3,000Good2Go Essentials Travel Insurance $20,000 N/A $10,000,000 $10,000,000 $1,000 $6,000 N/A $250Greater Building Society Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $3,000Medibank International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $16,000 $500 $3,000MyCover Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000NRMA International Essentials Unlimited $20,000 $20,000,000 $20,000,000 20,000,00 $6,000 N/A $200Online Travel Insurance Plan A - Comprehensive $50,000 $50,000 Unlimited Unlimited $1,000 $10,000 $500 $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 95# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Couple - International - Japan
OUCH A Travel Plan Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 N/A $3,000Priceline Protects International - Premium $20,000 $50,000 Unlimited Unlimited Unlimited $10,000 $400 $3,500QBE A Travel Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 N/A $3,000Simply Travel Insurance Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000Southern Cross Travel Insuranc Superworld $100,000 $200,000 Unlimited Unlimited $1,500 $50,000 $500 $3,000Virgin Australia Comprehensive Unlimited $50,000 Unlimited Unlimited $4,000 $10,000 $500 $3,000Virgin Money Comprehensive - Plan A Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $400 $3,000World Nomads Explorer Unlimited $25,000 Unlimited Unlimited $1,000 $20,000 $250 $2,000World Nomads Standard $7,000 N/A $10,000,000 $1,000,000 $1,000 $4,000 N/A $500Zuji Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $5,000 $250 $3,000
1Cover Direct Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $10,000 $500 $3,000Allianz Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000American Express Comprehensive - Single Trip Internatio Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 $500 $3,000American Express Essentials -Single Trip International $20,000 N/A Unlimited Unlimited Unlimited $10,000 $0 $1,500ANZ International Unlimited $50,000 Unlimited Unlimited $4,000 $30,000 $200 $6,000Budget Direct Plan A - Platinum Unlimited $40,000 Unlimited Unlimited $500 $10,000 $250 $3,000Budget Direct Plan B - Silver $10,000 N/A Unlimited Unlimited $500 $6,000 N/A $3,000Citibank International - Elite Unlimited $200,000 Unlimited Unlimited Unlimited $60,000 $400 $3,500Citibank International - Premium $100,000 $50,000 Unlimited Unlimited Unlimited $20,000 $400 $3,500Columbus Direct Premier $30,000 $150,000 $40,000,000 $40,000,000 $4,000 $15,000 $2,000 $3,000Columbus Direct Standard $20,000 $100,000 $25,000,000 $25,000,000 $2,000 $12,000 $1,000 $3,000Covermore Essentials - International $10,000 $20,000 $20,000,000 $20,000,000 20,000,00 $6,000 N/A $200
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 96# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Couple - International - Japan
Covermore Travelsure - International $10,000 $40,000 Unlimited Unlimited Unlimited $12,000 $200 $2,500Downunder Insurance Plan A - Comprehensive $20,000 $60,000 Unlimited Unlimited $1,500 $10,000 $1,000 $3,000Fastcover Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000Fastcover Plan D - Comprehensive with Snow C Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000Fastcover Plan E - Standard Unlimited $30,000 Unlimited Unlimited $500 $10,000 N/A $3,000GIO Holiday Travel Insurance Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000Go Insurance Go Basic - International $30,000 $40,000 $40,000,000 $20,000,000 $1,500 $15,000 $500 $2,000Go Insurance Go Plus - International $50,000 $50,000 $40,000,000 $20,000,000 $3,000 $20,000 $1,000 $3,000Good2Go One-Trip Plans - F12, C12, D12, E12 Unlimited $50,000 Unlimited Unlimited $4,000 $3,000 $1,000 $600HBF Insurance Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000HCF Insurance Elements Plan $20,000 N/A $20,000,000 $20,000,000 20,000,00 $6,000 N/A $300HCF Insurance International Travel Plan Unlimited $50,000 Unlimited Unlimited Unlimited $24,000 $500 $6,000HSBC Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000Hume Building Society Plan A - Comprehensive Unlimited $30,000 Unlimited Unlimited $500 $15,000 $500 $3,000itrek Gold $30,000 $30,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000itrek Platinum Unlimited $30,000 Unlimited Unlimited $1,000 $10,000 $500 $3,000Kango Cover L2 - Rock Wallaby Cover $10,000 N/A $10,000,000 $5,000,000 $500 $3,000 N/A $250multitrip.com.au International - Premier Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 $800 N/Anab Plan A - International Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000National Seniors International Premium Unlimited $50,000 Unlimited Unlimited $500 $7,500 $250 N/AOUCH Premier Plus Extras Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 $200 $6,000People's Choice Credit Union Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000Priceline Protects International - Essential $10,000 N/A Unlimited Unlimited Unlimited $3,000 N/A $1,000QBE Premier Plus Extras Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 $200 $6,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 97# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Couple - International - Japan
RAC Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200RAC Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500RACQ Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500RACV Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500St.George Bank Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000STA Travel Basic - International Unlimited $20,000 $20,000,000 $20,000,000 20,000,00 $6,000 N/A $1,000STA Travel Comprehensive - International Unlimited $50,000 Unlimited Unlimited Unlimited $24,000 $400 $3,500STA Travel Essentials - International Unlimited $40,000 Unlimited Unlimited Unlimited $12,000 $200 $2,500Suncorp Bank Holiday Travel Insurance - Single Trip Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000Travel Insuranz Deluxe $20,000 $60,000 $40,000,000 $20,000,000 $2,000 $15,000 $1,200 $3,000Travel Insuranz Premier $10,000 $20,000 $40,000,000 $20,000,000 $1,000 $7,000 $300 $500Travellers Choice Comprehensive - International Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $200 $3,000Virgin Australia Essentials Unlimited N/A Unlimited Unlimited $4,000 $10,000 N/A $3,000Virgin Money Essentials - Plan E Unlimited N/A Unlimited Unlimited $1,000 $6,000 N/A $3,000Webjet Comprehensive - Plan A Unlimited $50,000 Unlimited Unlimited $2,000 $10,000 $500 $500Webjet Essentials - Plan B $10,000 $30,000 $10,000,000 $10,000,000 $2,000 $3,000 $250 $500Westpac Holiday Travel Insurance Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000
AIG Gold (C12) Unlimited $50,000 Unlimited Unlimited $2,000 $30,000 $1,000 $3,000Aussie Travel Cover Basic - Super $6,000 $20,000 Unlimited Unlimited $1,000 $6,000 $250 $1,500Aussie Travel Cover Plan A - Super Unlimited $50,000 Unlimited Unlimited $1,000 $16,000 $250 $4,000Australian Unity Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000BUPA International - Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 98# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Couple - International - Japan
CGU Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000CHI Travel Insurance Basic - International $6,000 $20,000 Unlimited Unlimited $1,000 $6,000 $500 $3,000CHI Travel Insurance Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $16,000 $500 $3,000Hume Building Society Plan D - Snow Cover Unlimited $30,000 Unlimited Unlimited $500 $15,000 $500 $3,000Kango Cover L3 - Wallaby Cover $12,500 N/A $10,000,000 $5,000,000 $500 $5,000 $250 $3,000multitrip.com.au International - Premier $30,000 $40,000 Unlimited Unlimited $2,000 $15,000 $400 N/ANational Seniors International Basic $10,000 N/A Unlimited Unlimited $1,000 $10,000 $250 $4,000Onepath International Travel Unlimited $50,000 Unlimited Unlimited $4,000 $30,000 $200 $6,000Ski Insurance Plan A - International Unlimited $50,000 Unlimited Unlimited $1,000 $10,000 $500 $3,000Suresave Budget $10,000 N/A Unlimited Unlimited $1,000 $10,000 $250 $4,000Suresave Comprehensive Unlimited $50,000 Unlimited Unlimited $1,000 $24,000 $500 $4,000
Kango Cover L4 - Eastern Grey Cover $12,500 N/A $25,000,000 $12,500,000 $1,000 $6,000 $500 $3,000Kango Cover L5 - Big Red Cover $15,000 $50,000 Unlimited Unlimited $1,000 $7,500 $750 $3,000multitrip.com.au International - Essentials $6,000 $20,000 $20,000,000 $20,000,000 $2,000 $4,000 N/A N/ARACQ Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200RACV Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200Travellers Choice Basic - International Unlimited $20,000 $20,000,000 $20,000,000 20,000,00 $3,000 N/A $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 99# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Couple - International - New Zealand
Downunder Insurance Plan C - Backpackers $5,000 $30,000 Unlimited Unlimited $1,500 $4,000 $500 $3,000Good2Go Essentials Travel Insurance $20,000 N/A $10,000,000 $10,000,000 $1,000 $6,000 N/A $250Insure and Go Gold Unlimited $100,000 Unlimited Unlimited $1,000 $16,000 $1,000 $3,000Insure and Go Silver $30,000 $75,000 Unlimited Unlimited $1,000 $12,000 $500 $2,000NRMA International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $24,000 $400 $3,000Online Travel Insurance Plan A - Comprehensive $50,000 $50,000 Unlimited Unlimited $1,000 $10,000 $500 $3,000Real Insurance Basics - International $10,000 N/A Unlimited Unlimited Unlimited $10,000 N/A $3,000Real Insurance Comprehensive - International $24,000 $24,000 Unlimited Unlimited Unlimited $20,000 $500 $3,000Southern Cross Travel Insuranc New Zealand / South Pacific $100,000 $200,000 Unlimited Unlimited $1,500 $50,000 $500 $3,000Travel Insurance Direct International Unlimited $50,000 Unlimited Unlimited $500 $24,000 $250 $4,000Travel Insuranz Classic $5,000 N/A $40,000,000 $20,000,000 $1,000 $5,000 $250 $500Worldcare Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $24,000 $250 $3,000
1300 Insurance Plan A Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,0001Cover Direct Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $10,000 $500 $3,000AAMI International Travel Unlimited $20,000 Unlimited Unlimited Unlimited $12,000 N/A $3,000American Express Comprehensive - Single Trip Internatio Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 $500 $3,000American Express Essentials -Single Trip International $20,000 N/A Unlimited Unlimited Unlimited $10,000 $0 $1,500Australia Post International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $15,000 $500 $3,000Big Sky Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $3,000Budget Direct Plan A - Platinum Unlimited $40,000 Unlimited Unlimited $500 $10,000 $250 $3,000Columbus Direct Premier $30,000 $150,000 $40,000,000 $40,000,000 $4,000 $15,000 $2,000 $3,000Columbus Direct Standard $20,000 $100,000 $25,000,000 $25,000,000 $2,000 $12,000 $1,000 $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 100# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Couple - International - New Zealand
Downunder Insurance Plan A - Comprehensive $20,000 $60,000 Unlimited Unlimited $1,500 $10,000 $1,000 $3,000GIO Holiday Travel Insurance Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000Good2Go One-Trip Plans - F12, C12, D12, E12 Unlimited $50,000 Unlimited Unlimited $4,000 $3,000 $1,000 $600Greater Building Society Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $3,000HCF Insurance International Travel Plan Unlimited $50,000 Unlimited Unlimited Unlimited $24,000 $500 $6,000itrek Platinum Unlimited $30,000 Unlimited Unlimited $1,000 $10,000 $500 $3,000Kango Cover L2 - Rock Wallaby Cover $10,000 N/A $10,000,000 $5,000,000 $500 $3,000 N/A $250Medibank International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $16,000 $500 $3,000NRMA International Essentials Unlimited $20,000 $20,000,000 $20,000,000 20,000,00 $6,000 N/A $200OUCH C Travel Plan Unlimited $20,000 Unlimited Unlimited Unlimited $30,000 N/A $1,000Simply Travel Insurance Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000Travel Insuranz Premier $10,000 $20,000 $40,000,000 $20,000,000 $1,000 $7,000 $300 $500Virgin Money Comprehensive - Plan A Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $400 $3,000Virgin Money Essentials - Plan E Unlimited N/A Unlimited Unlimited $1,000 $6,000 N/A $3,000Webjet Comprehensive - Plan A Unlimited $50,000 Unlimited Unlimited $2,000 $10,000 $500 $500Zuji Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $5,000 $250 $3,000
AIG Bronze (E12) Unlimited $50,000 Unlimited Unlimited $2,000 $30,000 $1,000 $3,000Allianz Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000ANZ International Unlimited $50,000 Unlimited Unlimited $4,000 $30,000 $200 $6,000Aussie Travel Cover Basic - NZ/Indonesia/Fiji $6,000 $20,000 Unlimited Unlimited $1,000 $6,000 $250 $1,500Australian Unity Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000Budget Direct Plan B - Silver $10,000 N/A Unlimited Unlimited $500 $6,000 N/A $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 101# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Couple - International - New Zealand
CGU Economy Unlimited $20,000 $250,000 $250,000 $2,000 $7,000 N/A $500CGU Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000CHI Travel Insurance Basic - International $6,000 $20,000 Unlimited Unlimited $1,000 $6,000 $500 $3,000CHI Travel Insurance Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $16,000 $500 $3,000Citibank International - Essential $50,000 $40,000 Unlimited Unlimited Unlimited $10,000 N/A $3,500Citibank International - Premium $100,000 $50,000 Unlimited Unlimited Unlimited $20,000 $400 $3,500Covermore Travelsure - International $10,000 $40,000 Unlimited Unlimited Unlimited $12,000 $200 $2,500Fastcover Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000Fastcover Plan E - Standard Unlimited $30,000 Unlimited Unlimited $500 $10,000 N/A $3,000Go Insurance Go Basic - International $30,000 $40,000 $40,000,000 $20,000,000 $1,500 $15,000 $500 $2,000Go Insurance Go Plus - International $50,000 $50,000 $40,000,000 $20,000,000 $3,000 $20,000 $1,000 $3,000HBF Insurance Economy Unlimited $20,000 $250,000 $250,000 $2,000 $7,000 N/A $500HBF Insurance Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000HCF Insurance Elements Plan $20,000 N/A $20,000,000 $20,000,000 20,000,00 $6,000 N/A $300HSBC Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000Hume Building Society Plan A - Comprehensive Unlimited $30,000 Unlimited Unlimited $500 $15,000 $500 $3,000Hume Building Society Plan D - Snow Cover Unlimited $30,000 Unlimited Unlimited $500 $15,000 $500 $3,000itrek Gold $30,000 $30,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000Kango Cover L3 - Wallaby Cover $12,500 N/A $10,000,000 $5,000,000 $500 $5,000 $250 $3,000Kango Cover L4 - Eastern Grey Cover $12,500 N/A $25,000,000 $12,500,000 $1,000 $6,000 $500 $3,000Kango Cover L5 - Big Red Cover $15,000 $50,000 Unlimited Unlimited $1,000 $7,500 $750 $3,000multitrip.com.au International - Premier $30,000 $40,000 Unlimited Unlimited $2,000 $15,000 $400 N/Amultitrip.com.au International - Premier Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 $800 N/AMyCover Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 102# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Couple - International - New Zealand
nab Plan A - International Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000National Seniors International Basic $10,000 N/A Unlimited Unlimited $1,000 $10,000 $250 $4,000National Seniors International Premium Unlimited $50,000 Unlimited Unlimited $500 $7,500 $250 N/AOnepath International Travel Unlimited $50,000 Unlimited Unlimited $4,000 $30,000 $200 $6,000OUCH A Travel Plan Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 N/A $3,000OUCH B Travel Plan Unlimited $36,000 Unlimited Unlimited Unlimited $30,000 N/A $2,000OUCH Premier Plus Extras Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 $200 $6,000People's Choice Credit Union Economy Unlimited $20,000 $250,000 $250,000 $2,000 $7,000 N/A $500People's Choice Credit Union Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000Priceline Protects International - Essential $10,000 N/A Unlimited Unlimited Unlimited $3,000 N/A $1,000Priceline Protects International - Premium $20,000 $50,000 Unlimited Unlimited Unlimited $10,000 $400 $3,500QBE A Travel Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 N/A $3,000QBE B Travel Unlimited $36,000 Unlimited Unlimited Unlimited $30,000 N/A $2,000QBE C Travel Unlimited $20,000 Unlimited Unlimited Unlimited $30,000 N/A $1,000QBE Premier Plus Extras Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 $200 $6,000RAC Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500RACQ Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500RACV Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500Ski Insurance Plan A - International Unlimited $50,000 Unlimited Unlimited $1,000 $10,000 $500 $3,000St.George Bank Economy Unlimited $20,000 $250,000 $250,000 $2,000 $7,000 N/A $500St.George Bank Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000STA Travel Basic - International Unlimited $20,000 $20,000,000 $20,000,000 20,000,00 $6,000 N/A $1,000STA Travel Comprehensive - International Unlimited $50,000 Unlimited Unlimited Unlimited $24,000 $400 $3,500STA Travel Essentials - International Unlimited $40,000 Unlimited Unlimited Unlimited $12,000 $200 $2,500
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 103# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Couple - International - New Zealand
Suncorp Bank Holiday Travel Insurance - Single Trip Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000Suresave Budget $10,000 N/A Unlimited Unlimited $1,000 $10,000 $250 $4,000Suresave Comprehensive Unlimited $50,000 Unlimited Unlimited $1,000 $24,000 $500 $4,000Travel Insuranz Deluxe $20,000 $60,000 $40,000,000 $20,000,000 $2,000 $15,000 $1,200 $3,000Travellers Choice Comprehensive - International Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $200 $3,000Virgin Australia Comprehensive Unlimited $50,000 Unlimited Unlimited $4,000 $10,000 $500 $3,000Webjet Essentials - Plan B $10,000 $30,000 $10,000,000 $10,000,000 $2,000 $3,000 $250 $500Westpac Holiday Travel Insurance Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000Woolworths Basic $10,000 N/A Unlimited Unlimited Unlimited $10,000 N/A $3,000Woolworths Comprehensive $24,000 $24,000 Unlimited Unlimited Unlimited $20,000 $500 $3,000
Aussie Travel Cover Plan A - NZ/Indonesia/Fiji Unlimited $20,000 Unlimited Unlimited $1,000 $6,000 $250 $3,000Australian Unity Economy Unlimited $20,000 $250,000 $250,000 $2,000 $7,000 N/A $500Australian Unity Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000BUPA International - Economy Unlimited $20,000 $250,000 $250,000 $2,000 $7,000 N/A $500BUPA International - Super Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000CGU Standard Unlimited $30,000 $600,000 $600,000 $2,000 $10,000 N/A $2,000CGU Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000Citibank International - Elite Unlimited $200,000 Unlimited Unlimited Unlimited $60,000 $400 $3,500Fastcover Plan D - Comprehensive with Snow C Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000HBF Insurance Standard Unlimited $30,000 $600,000 $600,000 $2,000 $10,000 N/A $2,000HBF Insurance Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000multitrip.com.au International - Essentials $6,000 $20,000 $20,000,000 $20,000,000 $2,000 $4,000 N/A N/A
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 104# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Couple - International - New Zealand
People's Choice Credit Union Standard Unlimited $30,000 $600,000 $600,000 $2,000 $10,000 N/A $2,000People's Choice Credit Union Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000RAC Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200RACQ Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200RACV Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200St.George Bank Standard Unlimited $30,000 $600,000 $600,000 $2,000 $10,000 N/A $2,000St.George Bank Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000World Nomads Explorer Unlimited $25,000 Unlimited Unlimited $1,000 $20,000 $250 $2,000
Australian Unity Standard Unlimited $30,000 $600,000 $600,000 $2,000 $10,000 N/A $2,000BUPA International - Standard Unlimited $30,000 $600,000 $600,000 $2,000 $10,000 N/A $2,000BUPA International - Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000Covermore Essentials - International $10,000 $20,000 $20,000,000 $20,000,000 20,000,00 $6,000 N/A $200Travellers Choice Basic - International Unlimited $20,000 $20,000,000 $20,000,000 20,000,00 $3,000 N/A $3,000World Nomads Standard $7,000 N/A $10,000,000 $1,000,000 $1,000 $4,000 N/A $500
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 105# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Couple - International - South Africa
Downunder Insurance Plan C - Backpackers $5,000 $30,000 Unlimited Unlimited $1,500 $4,000 $500 $3,000Good2Go Essentials Travel Insurance $20,000 N/A $10,000,000 $10,000,000 $1,000 $6,000 N/A $250Insure and Go Gold Unlimited $100,000 Unlimited Unlimited $1,000 $16,000 $1,000 $3,000Insure and Go Silver $30,000 $75,000 Unlimited Unlimited $1,000 $12,000 $500 $2,000OUCH A Travel Plan Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 N/A $3,000Real Insurance Comprehensive - International $24,000 $24,000 Unlimited Unlimited Unlimited $20,000 $500 $3,000Southern Cross Travel Insuranc World $100,000 $200,000 Unlimited Unlimited $1,500 $50,000 $500 $3,000Travel Insurance Direct International Unlimited $50,000 Unlimited Unlimited $500 $24,000 $250 $4,000Travel Insuranz Classic $5,000 N/A $40,000,000 $20,000,000 $1,000 $5,000 $250 $500Virgin Money Comprehensive - Plan A Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $400 $3,000Woolworths Comprehensive $24,000 $24,000 Unlimited Unlimited Unlimited $20,000 $500 $3,000
1300 Insurance Plan A Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000AAMI International Travel Unlimited $20,000 Unlimited Unlimited Unlimited $12,000 N/A $3,000Citibank International - Essential $50,000 $40,000 Unlimited Unlimited Unlimited $10,000 N/A $3,500Citibank International - Premium $100,000 $50,000 Unlimited Unlimited Unlimited $20,000 $400 $3,500Downunder Insurance Plan A - Comprehensive $20,000 $60,000 Unlimited Unlimited $1,500 $10,000 $1,000 $3,000Fastcover Plan E - Standard Unlimited $30,000 Unlimited Unlimited $500 $10,000 N/A $3,000GIO Holiday Travel Insurance Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000Go Insurance Go Basic - International $30,000 $40,000 $40,000,000 $20,000,000 $1,500 $15,000 $500 $2,000Go Insurance Go Plus - International $50,000 $50,000 $40,000,000 $20,000,000 $3,000 $20,000 $1,000 $3,000Good2Go One-Trip Plans - F12, C12, D12, E12 Unlimited $50,000 Unlimited Unlimited $4,000 $3,000 $1,000 $600itrek Platinum Unlimited $30,000 Unlimited Unlimited $1,000 $10,000 $500 $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 106# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Couple - International - South Africa
Kango Cover L2 - Rock Wallaby Cover $10,000 N/A $10,000,000 $5,000,000 $500 $3,000 N/A $250Kango Cover L3 - Wallaby Cover $12,500 N/A $10,000,000 $5,000,000 $500 $5,000 $250 $3,000MyCover Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000NRMA International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $24,000 $400 $3,000QBE A Travel Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 N/A $3,000Real Insurance Basics - International $10,000 N/A Unlimited Unlimited Unlimited $10,000 N/A $3,000Travel Insuranz Premier $10,000 $20,000 $40,000,000 $20,000,000 $1,000 $7,000 $300 $500Virgin Money Essentials - Plan E Unlimited N/A Unlimited Unlimited $1,000 $6,000 N/A $3,000Webjet Comprehensive - Plan A Unlimited $50,000 Unlimited Unlimited $2,000 $10,000 $500 $500Woolworths Basic $10,000 N/A Unlimited Unlimited Unlimited $10,000 N/A $3,000Worldcare Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $24,000 $250 $3,000
1Cover Direct Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $10,000 $500 $3,000AIG Gold (C12) Unlimited $50,000 Unlimited Unlimited $2,000 $30,000 $1,000 $3,000Allianz Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000American Express Comprehensive - Single Trip Internatio Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 $500 $3,000American Express Essentials -Single Trip International $20,000 N/A Unlimited Unlimited Unlimited $10,000 $0 $1,500ANZ International Unlimited $50,000 Unlimited Unlimited $4,000 $30,000 $200 $6,000Australia Post International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $15,000 $500 $3,000Australian Unity Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000Big Sky Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $3,000Budget Direct Plan A - Platinum Unlimited $40,000 Unlimited Unlimited $500 $10,000 $250 $3,000Budget Direct Plan B - Silver $10,000 N/A Unlimited Unlimited $500 $6,000 N/A $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 107# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Couple - International - South Africa
BUPA International - Super Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000CGU Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000CGU Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000Citibank International - Elite Unlimited $200,000 Unlimited Unlimited Unlimited $60,000 $400 $3,500Columbus Direct Premier $30,000 $150,000 $40,000,000 $40,000,000 $4,000 $15,000 $2,000 $3,000Columbus Direct Standard $20,000 $100,000 $25,000,000 $25,000,000 $2,000 $12,000 $1,000 $3,000Covermore Travelsure - International $10,000 $40,000 Unlimited Unlimited Unlimited $12,000 $200 $2,500Fastcover Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000Fastcover Plan D - Comprehensive with Snow C Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000Greater Building Society Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $3,000HBF Insurance Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000HBF Insurance Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000HCF Insurance International Travel Plan Unlimited $50,000 Unlimited Unlimited Unlimited $24,000 $500 $6,000Hume Building Society Plan A - Comprehensive Unlimited $30,000 Unlimited Unlimited $500 $15,000 $500 $3,000Hume Building Society Plan D - Snow Cover Unlimited $30,000 Unlimited Unlimited $500 $15,000 $500 $3,000itrek Gold $30,000 $30,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000Kango Cover L4 - Eastern Grey Cover $12,500 N/A $25,000,000 $12,500,000 $1,000 $6,000 $500 $3,000Kango Cover L5 - Big Red Cover $15,000 $50,000 Unlimited Unlimited $1,000 $7,500 $750 $3,000Medibank International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $16,000 $500 $3,000multitrip.com.au International - Premier Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 $800 N/ANational Seniors International Premium Unlimited $50,000 Unlimited Unlimited $500 $7,500 $250 N/ANRMA International Essentials Unlimited $20,000 $20,000,000 $20,000,000 20,000,00 $6,000 N/A $200Onepath International Travel Unlimited $50,000 Unlimited Unlimited $4,000 $30,000 $200 $6,000Online Travel Insurance Plan A - Comprehensive $50,000 $50,000 Unlimited Unlimited $1,000 $10,000 $500 $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 108# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Couple - International - South Africa
OUCH Premier Plus Extras Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 $200 $6,000People's Choice Credit Union Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000People's Choice Credit Union Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000Priceline Protects International - Essential $10,000 N/A Unlimited Unlimited Unlimited $3,000 N/A $1,000Priceline Protects International - Premium $20,000 $50,000 Unlimited Unlimited Unlimited $10,000 $400 $3,500QBE Premier Plus Extras Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 $200 $6,000RAC Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500Simply Travel Insurance Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000Ski Insurance Plan A - International Unlimited $50,000 Unlimited Unlimited $1,000 $10,000 $500 $3,000St.George Bank Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000St.George Bank Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000STA Travel Comprehensive - International Unlimited $50,000 Unlimited Unlimited Unlimited $24,000 $400 $3,500STA Travel Essentials - International Unlimited $40,000 Unlimited Unlimited Unlimited $12,000 $200 $2,500Suncorp Bank Holiday Travel Insurance - Single Trip Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000Travel Insuranz Deluxe $20,000 $60,000 $40,000,000 $20,000,000 $2,000 $15,000 $1,200 $3,000Travellers Choice Comprehensive - International Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $200 $3,000Virgin Australia Comprehensive Unlimited $50,000 Unlimited Unlimited $4,000 $10,000 $500 $3,000Virgin Australia Essentials Unlimited N/A Unlimited Unlimited $4,000 $10,000 N/A $3,000Webjet Essentials - Plan B $10,000 $30,000 $10,000,000 $10,000,000 $2,000 $3,000 $250 $500Westpac Holiday Travel Insurance Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000World Nomads Explorer Unlimited $25,000 Unlimited Unlimited $1,000 $20,000 $250 $2,000World Nomads Standard $7,000 N/A $10,000,000 $1,000,000 $1,000 $4,000 N/A $500Zuji Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $5,000 $250 $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 109# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Couple - International - South Africa
Aussie Travel Cover Plan A - Super Plus Unlimited $50,000 Unlimited Unlimited $1,000 $20,000 $250 $4,000Australian Unity Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000BUPA International - Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000CHI Travel Insurance Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $16,000 $500 $3,000Covermore Essentials - International $10,000 $20,000 $20,000,000 $20,000,000 20,000,00 $6,000 N/A $200HCF Insurance Elements Plan $20,000 N/A $20,000,000 $20,000,000 20,000,00 $6,000 N/A $300HSBC Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000multitrip.com.au International - Premier $30,000 $40,000 Unlimited Unlimited $2,000 $15,000 $400 N/Anab Plan A - International Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000National Seniors International Basic $10,000 N/A Unlimited Unlimited $1,000 $10,000 $250 $4,000RAC Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200RACQ Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500RACV Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500STA Travel Basic - International Unlimited $20,000 $20,000,000 $20,000,000 20,000,00 $6,000 N/A $1,000Suresave Budget $10,000 N/A Unlimited Unlimited $1,000 $10,000 $250 $4,000Suresave Comprehensive Unlimited $50,000 Unlimited Unlimited $1,000 $24,000 $500 $4,000
Aussie Travel Cover Basic - Super Plus $6,000 $20,000 Unlimited Unlimited $1,000 $6,000 $250 $1,500CHI Travel Insurance Basic - International $6,000 $20,000 Unlimited Unlimited $1,000 $6,000 $500 $3,000multitrip.com.au International - Essentials $6,000 $20,000 $20,000,000 $20,000,000 $2,000 $4,000 N/A N/ARACQ Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200RACV Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200Travellers Choice Basic - International Unlimited $20,000 $20,000,000 $20,000,000 20,000,00 $3,000 N/A $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 110# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Couple - International - Thailand
AAMI International Travel Unlimited $20,000 Unlimited Unlimited Unlimited $12,000 N/A $3,000Budget Direct Plan A - Platinum Unlimited $40,000 Unlimited Unlimited $500 $10,000 $250 $3,000Citibank International - Essential $50,000 $40,000 Unlimited Unlimited Unlimited $10,000 N/A $3,500Good2Go Essentials Travel Insurance $20,000 N/A $10,000,000 $10,000,000 $1,000 $6,000 N/A $250Insure and Go Gold Unlimited $100,000 Unlimited Unlimited $1,000 $16,000 $1,000 $3,000Insure and Go Silver $30,000 $75,000 Unlimited Unlimited $1,000 $12,000 $500 $2,000MyCover Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000OUCH B Travel Plan Unlimited $36,000 Unlimited Unlimited Unlimited $30,000 N/A $2,000Real Insurance Comprehensive - International $24,000 $24,000 Unlimited Unlimited Unlimited $20,000 $500 $3,000Southern Cross Travel Insuranc World $100,000 $200,000 Unlimited Unlimited $1,500 $50,000 $500 $3,000Travel Insurance Direct International Unlimited $50,000 Unlimited Unlimited $500 $24,000 $250 $4,000Woolworths Comprehensive $24,000 $24,000 Unlimited Unlimited Unlimited $20,000 $500 $3,000Worldcare Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $24,000 $250 $3,000
1300 Insurance Plan A Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000American Express Comprehensive - Single Trip Internatio Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 $500 $3,000Australia Post International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $15,000 $500 $3,000Budget Direct Plan B - Silver $10,000 N/A Unlimited Unlimited $500 $6,000 N/A $3,000Citibank International - Premium $100,000 $50,000 Unlimited Unlimited Unlimited $20,000 $400 $3,500Downunder Insurance Plan A - Comprehensive $20,000 $60,000 Unlimited Unlimited $1,500 $10,000 $1,000 $3,000Downunder Insurance Plan C - Backpackers $5,000 $30,000 Unlimited Unlimited $1,500 $4,000 $500 $3,000Fastcover Plan E - Standard Unlimited $30,000 Unlimited Unlimited $500 $10,000 N/A $3,000GIO Holiday Travel Insurance Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 111# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Couple - International - Thailand
Medibank International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $16,000 $500 $3,000NRMA International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $24,000 $400 $3,000Online Travel Insurance Plan A - Comprehensive $50,000 $50,000 Unlimited Unlimited $1,000 $10,000 $500 $3,000OUCH A Travel Plan Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 N/A $3,000Priceline Protects International - Essential $10,000 N/A Unlimited Unlimited Unlimited $3,000 N/A $1,000Priceline Protects International - Premium $20,000 $50,000 Unlimited Unlimited Unlimited $10,000 $400 $3,500QBE B Travel Unlimited $36,000 Unlimited Unlimited Unlimited $30,000 N/A $2,000Real Insurance Basics - International $10,000 N/A Unlimited Unlimited Unlimited $10,000 N/A $3,000Travel Insuranz Classic $5,000 N/A $40,000,000 $20,000,000 $1,000 $5,000 $250 $500Virgin Money Comprehensive - Plan A Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $400 $3,000Virgin Money Essentials - Plan E Unlimited N/A Unlimited Unlimited $1,000 $6,000 N/A $3,000Webjet Comprehensive - Plan A Unlimited $50,000 Unlimited Unlimited $2,000 $10,000 $500 $500Webjet Essentials - Plan B $10,000 $30,000 $10,000,000 $10,000,000 $2,000 $3,000 $250 $500Woolworths Basic $10,000 N/A Unlimited Unlimited Unlimited $10,000 N/A $3,000
1Cover Direct Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $10,000 $500 $3,000Allianz Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000American Express Essentials -Single Trip International $20,000 N/A Unlimited Unlimited Unlimited $10,000 $0 $1,500ANZ International Unlimited $50,000 Unlimited Unlimited $4,000 $30,000 $200 $6,000Australian Unity Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000Big Sky Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $3,000BUPA International - Super Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000CGU Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 112# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Couple - International - Thailand
CHI Travel Insurance Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $16,000 $500 $3,000Citibank International - Elite Unlimited $200,000 Unlimited Unlimited Unlimited $60,000 $400 $3,500Columbus Direct Premier $30,000 $150,000 $40,000,000 $40,000,000 $4,000 $15,000 $2,000 $3,000Columbus Direct Standard $20,000 $100,000 $25,000,000 $25,000,000 $2,000 $12,000 $1,000 $3,000Covermore Essentials - International $10,000 $20,000 $20,000,000 $20,000,000 20,000,00 $6,000 N/A $200Covermore Travelsure - International $10,000 $40,000 Unlimited Unlimited Unlimited $12,000 $200 $2,500Fastcover Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000Fastcover Plan D - Comprehensive with Snow C Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000Go Insurance Go Basic - International $30,000 $40,000 $40,000,000 $20,000,000 $1,500 $15,000 $500 $2,000Go Insurance Go Plus - International $50,000 $50,000 $40,000,000 $20,000,000 $3,000 $20,000 $1,000 $3,000Good2Go One-Trip Plans - F12, C12, D12, E12 Unlimited $50,000 Unlimited Unlimited $4,000 $3,000 $1,000 $600Greater Building Society Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $3,000HBF Insurance Standard Unlimited $30,000 $600,000 $600,000 $2,000 $10,000 N/A $2,000HBF Insurance Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000HCF Insurance Elements Plan $20,000 N/A $20,000,000 $20,000,000 20,000,00 $6,000 N/A $300HCF Insurance International Travel Plan Unlimited $50,000 Unlimited Unlimited Unlimited $24,000 $500 $6,000HSBC Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000Hume Building Society Plan A - Comprehensive Unlimited $30,000 Unlimited Unlimited $500 $15,000 $500 $3,000Hume Building Society Plan D - Snow Cover Unlimited $30,000 Unlimited Unlimited $500 $15,000 $500 $3,000itrek Gold $30,000 $30,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000itrek Platinum Unlimited $30,000 Unlimited Unlimited $1,000 $10,000 $500 $3,000Kango Cover L2 - Rock Wallaby Cover $10,000 N/A $10,000,000 $5,000,000 $500 $3,000 N/A $250Kango Cover L3 - Wallaby Cover $12,500 N/A $10,000,000 $5,000,000 $500 $5,000 $250 $3,000Kango Cover L4 - Eastern Grey Cover $12,500 N/A $25,000,000 $12,500,000 $1,000 $6,000 $500 $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 113# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Couple - International - Thailand
Kango Cover L5 - Big Red Cover $15,000 $50,000 Unlimited Unlimited $1,000 $7,500 $750 $3,000multitrip.com.au International - Premier Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 $800 N/Anab Plan A - International Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000NRMA International Essentials Unlimited $20,000 $20,000,000 $20,000,000 20,000,00 $6,000 N/A $200OUCH Premier Plus Extras Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 $200 $6,000People's Choice Credit Union Standard Unlimited $30,000 $600,000 $600,000 $2,000 $10,000 N/A $2,000People's Choice Credit Union Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000QBE A Travel Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 N/A $3,000QBE Premier Plus Extras Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 $200 $6,000RAC Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500RACQ Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500RACV Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500Simply Travel Insurance Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000Ski Insurance Plan A - International Unlimited $50,000 Unlimited Unlimited $1,000 $10,000 $500 $3,000St.George Bank Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000STA Travel Basic - International Unlimited $20,000 $20,000,000 $20,000,000 20,000,00 $6,000 N/A $1,000STA Travel Comprehensive - International Unlimited $50,000 Unlimited Unlimited Unlimited $24,000 $400 $3,500STA Travel Essentials - International Unlimited $40,000 Unlimited Unlimited Unlimited $12,000 $200 $2,500Suncorp Bank Holiday Travel Insurance - Single Trip Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000Travel Insuranz Deluxe $20,000 $60,000 $40,000,000 $20,000,000 $2,000 $15,000 $1,200 $3,000Travel Insuranz Premier $10,000 $20,000 $40,000,000 $20,000,000 $1,000 $7,000 $300 $500Travellers Choice Comprehensive - International Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $200 $3,000Virgin Australia Comprehensive Unlimited $50,000 Unlimited Unlimited $4,000 $10,000 $500 $3,000Virgin Australia Essentials Unlimited N/A Unlimited Unlimited $4,000 $10,000 N/A $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 114# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Couple - International - Thailand
Westpac Holiday Travel Insurance Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000World Nomads Explorer Unlimited $25,000 Unlimited Unlimited $1,000 $20,000 $250 $2,000World Nomads Standard $7,000 N/A $10,000,000 $1,000,000 $1,000 $4,000 N/A $500Zuji Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $5,000 $250 $3,000
AIG Silver (D12) Unlimited $50,000 Unlimited Unlimited $2,000 $30,000 $1,000 $3,000Aussie Travel Cover Basic - Standard $6,000 $20,000 Unlimited Unlimited $1,000 $6,000 $250 $1,500Aussie Travel Cover Plan A - Standard Unlimited $30,000 Unlimited Unlimited $1,000 $10,000 $250 $4,000Australian Unity Standard Unlimited $30,000 $600,000 $600,000 $2,000 $10,000 N/A $2,000Australian Unity Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000BUPA International - Standard Unlimited $30,000 $600,000 $600,000 $2,000 $10,000 N/A $2,000CGU Standard Unlimited $30,000 $600,000 $600,000 $2,000 $10,000 N/A $2,000CGU Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000CHI Travel Insurance Basic - International $6,000 $20,000 Unlimited Unlimited $1,000 $6,000 $500 $3,000HBF Insurance Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000multitrip.com.au International - Premier $30,000 $40,000 Unlimited Unlimited $2,000 $15,000 $400 N/ANational Seniors International Basic $10,000 N/A Unlimited Unlimited $1,000 $10,000 $250 $4,000National Seniors International Premium Unlimited $50,000 Unlimited Unlimited $500 $7,500 $250 N/AOnepath International Travel Unlimited $50,000 Unlimited Unlimited $4,000 $30,000 $200 $6,000People's Choice Credit Union Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000RAC Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200St.George Bank Standard Unlimited $30,000 $600,000 $600,000 $2,000 $10,000 N/A $2,000St.George Bank Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 115# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Couple - International - Thailand
Suresave Comprehensive Unlimited $50,000 Unlimited Unlimited $1,000 $24,000 $500 $4,000
BUPA International - Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000multitrip.com.au International - Essentials $6,000 $20,000 $20,000,000 $20,000,000 $2,000 $4,000 N/A N/ARACQ Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200RACV Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200Suresave Budget $10,000 N/A Unlimited Unlimited $1,000 $10,000 $250 $4,000Travellers Choice Basic - International Unlimited $20,000 $20,000,000 $20,000,000 20,000,00 $3,000 N/A $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 116# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Couple - International - United Kingdon
AAMI International Travel Unlimited $20,000 Unlimited Unlimited Unlimited $12,000 N/A $3,000Downunder Insurance Plan C - Backpackers $5,000 $30,000 Unlimited Unlimited $1,500 $4,000 $500 $3,000Good2Go Essentials Travel Insurance $20,000 N/A $10,000,000 $10,000,000 $1,000 $6,000 N/A $250NRMA International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $24,000 $400 $3,000Online Travel Insurance Plan A - Comprehensive $50,000 $50,000 Unlimited Unlimited $1,000 $10,000 $500 $3,000OUCH B Travel Plan Unlimited $36,000 Unlimited Unlimited Unlimited $30,000 N/A $2,000Real Insurance Comprehensive - International $24,000 $24,000 Unlimited Unlimited Unlimited $20,000 $500 $3,000Southern Cross Travel Insuranc World $100,000 $200,000 Unlimited Unlimited $1,500 $50,000 $500 $3,000Travel Insurance Direct International Unlimited $50,000 Unlimited Unlimited $500 $24,000 $250 $4,000Woolworths Comprehensive $24,000 $24,000 Unlimited Unlimited Unlimited $20,000 $500 $3,000Worldcare Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $24,000 $250 $3,000
1300 Insurance Plan A Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000Allianz Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000Australia Post International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $15,000 $500 $3,000Big Sky Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $3,000Budget Direct Plan A - Platinum Unlimited $40,000 Unlimited Unlimited $500 $10,000 $250 $3,000Citibank International - Essential $50,000 $40,000 Unlimited Unlimited Unlimited $10,000 N/A $3,500Downunder Insurance Plan A - Comprehensive $20,000 $60,000 Unlimited Unlimited $1,500 $10,000 $1,000 $3,000GIO Holiday Travel Insurance Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000Greater Building Society Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $3,000Insure and Go Gold Unlimited $100,000 Unlimited Unlimited $1,000 $16,000 $1,000 $3,000Insure and Go Silver $30,000 $75,000 Unlimited Unlimited $1,000 $12,000 $500 $2,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 117# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Couple - International - United Kingdon
itrek Platinum Unlimited $30,000 Unlimited Unlimited $1,000 $10,000 $500 $3,000Medibank International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $16,000 $500 $3,000MyCover Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000OUCH A Travel Plan Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 N/A $3,000QBE B Travel Unlimited $36,000 Unlimited Unlimited Unlimited $30,000 N/A $2,000Real Insurance Basics - International $10,000 N/A Unlimited Unlimited Unlimited $10,000 N/A $3,000Simply Travel Insurance Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000Travel Insuranz Classic $5,000 N/A $40,000,000 $20,000,000 $1,000 $5,000 $250 $500Virgin Money Comprehensive - Plan A Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $400 $3,000Virgin Money Essentials - Plan E Unlimited N/A Unlimited Unlimited $1,000 $6,000 N/A $3,000Webjet Comprehensive - Plan A Unlimited $50,000 Unlimited Unlimited $2,000 $10,000 $500 $500Woolworths Basic $10,000 N/A Unlimited Unlimited Unlimited $10,000 N/A $3,000
1Cover Direct Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $10,000 $500 $3,000American Express Comprehensive - Single Trip Internatio Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 $500 $3,000American Express Essentials -Single Trip International $20,000 N/A Unlimited Unlimited Unlimited $10,000 $0 $1,500ANZ International Unlimited $50,000 Unlimited Unlimited $4,000 $30,000 $200 $6,000Australian Unity Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000Budget Direct Plan B - Silver $10,000 N/A Unlimited Unlimited $500 $6,000 N/A $3,000BUPA International - Super Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000CGU Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000CHI Travel Insurance Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $16,000 $500 $3,000Citibank International - Elite Unlimited $200,000 Unlimited Unlimited Unlimited $60,000 $400 $3,500
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 118# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Couple - International - United Kingdon
Citibank International - Premium $100,000 $50,000 Unlimited Unlimited Unlimited $20,000 $400 $3,500Columbus Direct Premier $30,000 $150,000 $40,000,000 $40,000,000 $4,000 $15,000 $2,000 $3,000Columbus Direct Standard $20,000 $100,000 $25,000,000 $25,000,000 $2,000 $12,000 $1,000 $3,000Covermore Essentials - International $10,000 $20,000 $20,000,000 $20,000,000 20,000,00 $6,000 N/A $200Covermore Travelsure - International $10,000 $40,000 Unlimited Unlimited Unlimited $12,000 $200 $2,500Fastcover Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000Fastcover Plan D - Comprehensive with Snow C Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000Fastcover Plan E - Standard Unlimited $30,000 Unlimited Unlimited $500 $10,000 N/A $3,000Go Insurance Go Basic - International $30,000 $40,000 $40,000,000 $20,000,000 $1,500 $15,000 $500 $2,000Go Insurance Go Plus - International $50,000 $50,000 $40,000,000 $20,000,000 $3,000 $20,000 $1,000 $3,000Good2Go One-Trip Plans - F12, C12, D12, E12 Unlimited $50,000 Unlimited Unlimited $4,000 $3,000 $1,000 $600HBF Insurance Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000HCF Insurance Elements Plan $20,000 N/A $20,000,000 $20,000,000 20,000,00 $6,000 N/A $300HCF Insurance International Travel Plan Unlimited $50,000 Unlimited Unlimited Unlimited $24,000 $500 $6,000HSBC Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000Hume Building Society Plan A - Comprehensive Unlimited $30,000 Unlimited Unlimited $500 $15,000 $500 $3,000Hume Building Society Plan D - Snow Cover Unlimited $30,000 Unlimited Unlimited $500 $15,000 $500 $3,000itrek Gold $30,000 $30,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000Kango Cover L2 - Rock Wallaby Cover $10,000 N/A $10,000,000 $5,000,000 $500 $3,000 N/A $250Kango Cover L3 - Wallaby Cover $12,500 N/A $10,000,000 $5,000,000 $500 $5,000 $250 $3,000Kango Cover L4 - Eastern Grey Cover $12,500 N/A $25,000,000 $12,500,000 $1,000 $6,000 $500 $3,000Kango Cover L5 - Big Red Cover $15,000 $50,000 Unlimited Unlimited $1,000 $7,500 $750 $3,000nab Plan A - International Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000NRMA International Essentials Unlimited $20,000 $20,000,000 $20,000,000 20,000,00 $6,000 N/A $200
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 119# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Couple - International - United Kingdon
OUCH Premier Plus Extras Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 $200 $6,000People's Choice Credit Union Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000People's Choice Credit Union Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000Priceline Protects International - Essential $10,000 N/A Unlimited Unlimited Unlimited $3,000 N/A $1,000Priceline Protects International - Premium $20,000 $50,000 Unlimited Unlimited Unlimited $10,000 $400 $3,500QBE A Travel Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 N/A $3,000QBE Premier Plus Extras Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 $200 $6,000RAC Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500Ski Insurance Plan A - International Unlimited $50,000 Unlimited Unlimited $1,000 $10,000 $500 $3,000St.George Bank Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000STA Travel Basic - International Unlimited $20,000 $20,000,000 $20,000,000 20,000,00 $6,000 N/A $1,000STA Travel Comprehensive - International Unlimited $50,000 Unlimited Unlimited Unlimited $24,000 $400 $3,500STA Travel Essentials - International Unlimited $40,000 Unlimited Unlimited Unlimited $12,000 $200 $2,500Suncorp Bank Holiday Travel Insurance - Single Trip Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000Travel Insuranz Deluxe $20,000 $60,000 $40,000,000 $20,000,000 $2,000 $15,000 $1,200 $3,000Travel Insuranz Premier $10,000 $20,000 $40,000,000 $20,000,000 $1,000 $7,000 $300 $500Travellers Choice Comprehensive - International Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $200 $3,000Virgin Australia Comprehensive Unlimited $50,000 Unlimited Unlimited $4,000 $10,000 $500 $3,000Virgin Australia Essentials Unlimited N/A Unlimited Unlimited $4,000 $10,000 N/A $3,000Webjet Essentials - Plan B $10,000 $30,000 $10,000,000 $10,000,000 $2,000 $3,000 $250 $500Westpac Holiday Travel Insurance Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000World Nomads Explorer Unlimited $25,000 Unlimited Unlimited $1,000 $20,000 $250 $2,000World Nomads Standard $7,000 N/A $10,000,000 $1,000,000 $1,000 $4,000 N/A $500Zuji Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $5,000 $250 $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 120# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Couple - International - United Kingdon
AIG Silver (D12) Unlimited $50,000 Unlimited Unlimited $2,000 $30,000 $1,000 $3,000Aussie Travel Cover Basic - Standard $6,000 $20,000 Unlimited Unlimited $1,000 $6,000 $250 $1,500Aussie Travel Cover Plan A - Standard Unlimited $30,000 Unlimited Unlimited $1,000 $10,000 $250 $4,000Australian Unity Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000BUPA International - Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000CGU Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000CHI Travel Insurance Basic - International $6,000 $20,000 Unlimited Unlimited $1,000 $6,000 $500 $3,000HBF Insurance Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000multitrip.com.au International - Premier Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 $800 N/ANational Seniors International Basic $10,000 N/A Unlimited Unlimited $1,000 $10,000 $250 $4,000National Seniors International Premium Unlimited $50,000 Unlimited Unlimited $500 $7,500 $250 N/AOnepath International Travel Unlimited $50,000 Unlimited Unlimited $4,000 $30,000 $200 $6,000RAC Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200RACQ Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500RACV Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500St.George Bank Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000Suresave Comprehensive Unlimited $50,000 Unlimited Unlimited $1,000 $24,000 $500 $4,000
multitrip.com.au International - Essentials $6,000 $20,000 $20,000,000 $20,000,000 $2,000 $4,000 N/A N/Amultitrip.com.au International - Premier $30,000 $40,000 Unlimited Unlimited $2,000 $15,000 $400 N/ARACQ Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200RACV Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200Suresave Budget $10,000 N/A Unlimited Unlimited $1,000 $10,000 $250 $4,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 121# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Couple - International - United Kingdon
Travellers Choice Basic - International Unlimited $20,000 $20,000,000 $20,000,000 20,000,00 $3,000 N/A $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 122# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Couple - International - USA
AAMI International Travel Unlimited $20,000 Unlimited Unlimited Unlimited $12,000 N/A $3,000Citibank International - Essential $50,000 $40,000 Unlimited Unlimited Unlimited $10,000 N/A $3,500Downunder Insurance Plan C - Backpackers $5,000 $30,000 Unlimited Unlimited $1,500 $4,000 $500 $3,000Good2Go Essentials Travel Insurance $20,000 N/A $10,000,000 $10,000,000 $1,000 $6,000 N/A $250Insure and Go Gold Unlimited $100,000 Unlimited Unlimited $1,000 $16,000 $1,000 $3,000Insure and Go Silver $30,000 $75,000 Unlimited Unlimited $1,000 $12,000 $500 $2,000Travel Insurance Direct International Unlimited $50,000 Unlimited Unlimited $500 $24,000 $250 $4,000Travel Insuranz Classic $5,000 N/A $40,000,000 $20,000,000 $1,000 $5,000 $250 $500Virgin Money Comprehensive - Plan A Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $400 $3,000Worldcare Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $24,000 $250 $3,000
1300 Insurance Plan A Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,0001Cover Direct Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $10,000 $500 $3,000Budget Direct Plan A - Platinum Unlimited $40,000 Unlimited Unlimited $500 $10,000 $250 $3,000Citibank International - Premium $100,000 $50,000 Unlimited Unlimited Unlimited $20,000 $400 $3,500Downunder Insurance Plan A - Comprehensive $20,000 $60,000 Unlimited Unlimited $1,500 $10,000 $1,000 $3,000Fastcover Plan E - Standard Unlimited $30,000 Unlimited Unlimited $500 $10,000 N/A $3,000GIO Holiday Travel Insurance Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000itrek Platinum Unlimited $30,000 Unlimited Unlimited $1,000 $10,000 $500 $3,000MyCover Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000NRMA International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $24,000 $400 $3,000Priceline Protects International - Essential $10,000 N/A Unlimited Unlimited Unlimited $3,000 N/A $1,000Priceline Protects International - Premium $20,000 $50,000 Unlimited Unlimited Unlimited $10,000 $400 $3,500
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 123# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Couple - International - USA
QBE Premier Plus Extras Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 $200 $6,000Real Insurance Basics - International $10,000 N/A Unlimited Unlimited Unlimited $10,000 N/A $3,000Real Insurance Comprehensive - International $24,000 $24,000 Unlimited Unlimited Unlimited $20,000 $500 $3,000Southern Cross Travel Insuranc Superworld $100,000 $200,000 Unlimited Unlimited $1,500 $50,000 $500 $3,000Virgin Money Essentials - Plan E Unlimited N/A Unlimited Unlimited $1,000 $6,000 N/A $3,000Webjet Comprehensive - Plan A Unlimited $50,000 Unlimited Unlimited $2,000 $10,000 $500 $500Woolworths Basic $10,000 N/A Unlimited Unlimited Unlimited $10,000 N/A $3,000Woolworths Comprehensive $24,000 $24,000 Unlimited Unlimited Unlimited $20,000 $500 $3,000Zuji Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $5,000 $250 $3,000
Allianz Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000American Express Comprehensive - Single Trip Internatio Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 $500 $3,000American Express Essentials -Single Trip International $20,000 N/A Unlimited Unlimited Unlimited $10,000 $0 $1,500ANZ International Unlimited $50,000 Unlimited Unlimited $4,000 $30,000 $200 $6,000Australia Post International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $15,000 $500 $3,000Australian Unity Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000Big Sky Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $3,000Budget Direct Plan B - Silver $10,000 N/A Unlimited Unlimited $500 $6,000 N/A $3,000BUPA International - Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000CGU Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000Citibank International - Elite Unlimited $200,000 Unlimited Unlimited Unlimited $60,000 $400 $3,500Columbus Direct Premier $30,000 $150,000 $40,000,000 $40,000,000 $4,000 $15,000 $2,000 $3,000Columbus Direct Standard $20,000 $100,000 $25,000,000 $25,000,000 $2,000 $12,000 $1,000 $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 124# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Couple - International - USA
Covermore Essentials - International $10,000 $20,000 $20,000,000 $20,000,000 20,000,00 $6,000 N/A $200Covermore Travelsure - International $10,000 $40,000 Unlimited Unlimited Unlimited $12,000 $200 $2,500Fastcover Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000Fastcover Plan D - Comprehensive with Snow C Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000Go Insurance Go Basic - International $30,000 $40,000 $40,000,000 $20,000,000 $1,500 $15,000 $500 $2,000Go Insurance Go Plus - International $50,000 $50,000 $40,000,000 $20,000,000 $3,000 $20,000 $1,000 $3,000Good2Go One-Trip Plans - F12, C12, D12, E12 Unlimited $50,000 Unlimited Unlimited $4,000 $3,000 $1,000 $600Greater Building Society Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $3,000HBF Insurance Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000HCF Insurance International Travel Plan Unlimited $50,000 Unlimited Unlimited Unlimited $24,000 $500 $6,000HSBC Plan A - Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000Hume Building Society Plan A - Comprehensive Unlimited $30,000 Unlimited Unlimited $500 $15,000 $500 $3,000Hume Building Society Plan D - Snow Cover Unlimited $30,000 Unlimited Unlimited $500 $15,000 $500 $3,000itrek Gold $30,000 $30,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000Kango Cover L2 - Rock Wallaby Cover $10,000 N/A $10,000,000 $5,000,000 $500 $3,000 N/A $250Kango Cover L3 - Wallaby Cover $12,500 N/A $10,000,000 $5,000,000 $500 $5,000 $250 $3,000Kango Cover L4 - Eastern Grey Cover $12,500 N/A $25,000,000 $12,500,000 $1,000 $6,000 $500 $3,000Medibank International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $16,000 $500 $3,000nab Plan A - International Unlimited $25,000 Unlimited Unlimited $500 $7,500 $250 $3,000NRMA International Essentials Unlimited $20,000 $20,000,000 $20,000,000 20,000,00 $6,000 N/A $200Online Travel Insurance Plan A - Comprehensive $50,000 $50,000 Unlimited Unlimited $1,000 $10,000 $500 $3,000OUCH Premier Plus Extras Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 $200 $6,000People's Choice Credit Union Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000RAC Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 125# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Couple - International - USA
RACV Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500Simply Travel Insurance Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000Ski Insurance Plan A - International Unlimited $50,000 Unlimited Unlimited $1,000 $10,000 $500 $3,000St.George Bank Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000STA Travel Comprehensive - International Unlimited $50,000 Unlimited Unlimited Unlimited $24,000 $400 $3,500STA Travel Essentials - International Unlimited $40,000 Unlimited Unlimited Unlimited $12,000 $200 $2,500Suncorp Bank Holiday Travel Insurance - Single Trip Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000Travel Insuranz Deluxe $20,000 $60,000 $40,000,000 $20,000,000 $2,000 $15,000 $1,200 $3,000Travel Insuranz Premier $10,000 $20,000 $40,000,000 $20,000,000 $1,000 $7,000 $300 $500Travellers Choice Comprehensive - International Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $200 $3,000Virgin Australia Comprehensive Unlimited $50,000 Unlimited Unlimited $4,000 $10,000 $500 $3,000Virgin Australia Essentials Unlimited N/A Unlimited Unlimited $4,000 $10,000 N/A $3,000Webjet Essentials - Plan B $10,000 $30,000 $10,000,000 $10,000,000 $2,000 $3,000 $250 $500Westpac Holiday Travel Insurance Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000World Nomads Explorer Unlimited $25,000 Unlimited Unlimited $1,000 $20,000 $250 $2,000World Nomads Standard $7,000 N/A $10,000,000 $1,000,000 $1,000 $4,000 N/A $500
AIG Platinum (F12) Unlimited $50,000 Unlimited Unlimited $2,000 $30,000 $1,000 $3,000Aussie Travel Cover Basic - Super Plus $6,000 $20,000 Unlimited Unlimited $1,000 $6,000 $250 $1,500Aussie Travel Cover Plan A - Super Plus Unlimited $50,000 Unlimited Unlimited $1,000 $20,000 $250 $4,000CHI Travel Insurance Basic - International $6,000 $20,000 Unlimited Unlimited $1,000 $6,000 $500 $3,000CHI Travel Insurance Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $16,000 $500 $3,000HCF Insurance Elements Plan $20,000 N/A $20,000,000 $20,000,000 20,000,00 $6,000 N/A $300
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 126# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Couple - International - USA
Kango Cover L5 - Big Red Cover $15,000 $50,000 Unlimited Unlimited $1,000 $7,500 $750 $3,000multitrip.com.au International - Premier Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 $800 N/ANational Seniors International Basic $10,000 N/A Unlimited Unlimited $1,000 $10,000 $250 $4,000National Seniors International Premium Unlimited $50,000 Unlimited Unlimited $500 $7,500 $250 N/AOnepath International Travel Unlimited $50,000 Unlimited Unlimited $4,000 $30,000 $200 $6,000RAC Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200RACQ Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500STA Travel Basic - International Unlimited $20,000 $20,000,000 $20,000,000 20,000,00 $6,000 N/A $1,000Suresave Comprehensive Unlimited $50,000 Unlimited Unlimited $1,000 $24,000 $500 $4,000
multitrip.com.au International - Essentials $6,000 $20,000 $20,000,000 $20,000,000 $2,000 $4,000 N/A N/Amultitrip.com.au International - Premier $30,000 $40,000 Unlimited Unlimited $2,000 $15,000 $400 N/ARACQ Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200RACV Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200Suresave Budget $10,000 N/A Unlimited Unlimited $1,000 $10,000 $250 $4,000Travellers Choice Basic - International Unlimited $20,000 $20,000,000 $20,000,000 20,000,00 $3,000 N/A $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 127# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Family - International - Bali
Citibank International - Essential $50,000 $40,000 Unlimited Unlimited Unlimited $10,000 N/A $3,500Downunder Insurance Plan C - Backpackers $5,000 $30,000 Unlimited Unlimited $1,500 $4,000 $500 $3,000Insure and Go Gold Unlimited $130,000 Unlimited Unlimited $2,000 $32,000 $2,000 $3,000Insure and Go Silver $60,000 $100,000 Unlimited Unlimited $2,000 $24,000 $1,000 $2,000Kango Cover L2 - Rock Wallaby Cover $20,000 N/A $5,000,000 $10,000,000 $1,000 $6,000 N/A $250Real Insurance Comprehensive - International $24,000 $24,000 Unlimited Unlimited Unlimited $20,000 $500 $3,000Travel Insurance Direct International Unlimited $50,000 Unlimited Unlimited $500 $24,000 $250 $4,000Travel Insuranz Classic $10,000 N/A $20,000,000 $40,000,000 $2,000 $10,000 $500 $500Woolworths Basic $10,000 N/A Unlimited Unlimited Unlimited $10,000 N/A $3,000Woolworths Comprehensive $24,000 $24,000 Unlimited Unlimited Unlimited $20,000 $500 $3,000Worldcare Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $24,000 $250 $3,000
1Cover Direct Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $10,000 $250 $3,000AAMI International Travel Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 N/A $3,000American Express Comprehensive - Single Trip Internatio Unlimited $60,000 Unlimited Unlimited Unlimited $30,000 $500 $3,000American Express Essentials -Single Trip International $20,000 N/A Unlimited Unlimited Unlimited $10,000 $0 $1,500Budget Direct Plan A - Platinum Unlimited $40,000 Unlimited Unlimited $500 $10,000 $250 $3,000Columbus Direct Premier $30,000 $150,000 $40,000,000 $40,000,000 $4,000 $15,000 $2,000 $3,000Columbus Direct Standard $20,000 $100,000 $25,000,000 $25,000,000 $2,000 $12,000 $1,000 $3,000Downunder Insurance Plan A - Comprehensive $20,000 $60,000 Unlimited Unlimited $750 $10,000 $500 $3,000Go Insurance Go Basic - International $60,000 $80,000 $20,000,000 $40,000,000 $3,000 $30,000 $1,000 $2,000Go Insurance Go Plus - International $100,000 $100,000 $20,000,000 $40,000,000 $6,000 $40,000 $2,000 $3,000Good2Go Essentials Travel Insurance $20,000 N/A $10,000,000 $10,000,000 $1,000 $6,000 N/A $250
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 128# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Family - International - Bali
itrek Gold $30,000 $30,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000itrek Platinum Unlimited $30,000 Unlimited Unlimited $1,000 $10,000 $500 $3,000Kango Cover L3 - Wallaby Cover $25,000 N/A $5,000,000 $10,000,000 $1,000 $10,000 $250 $3,000MyCover Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000NRMA International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $24,000 $400 $3,000OUCH C Travel Plan Unlimited $20,000 Unlimited Unlimited Unlimited $30,000 N/A $1,000Priceline Protects International - Essential $10,000 N/A Unlimited Unlimited Unlimited $3,000 N/A $1,000Priceline Protects International - Premium $20,000 $50,000 Unlimited Unlimited Unlimited $10,000 $400 $3,500Real Insurance Basics - International $10,000 N/A Unlimited Unlimited Unlimited $10,000 N/A $3,000Southern Cross Travel Insuranc World $100,000 $200,000 Unlimited Unlimited $3,000 $50,000 $500 $3,000Travel Insuranz Premier $20,000 $40,000 $20,000,000 $40,000,000 $2,000 $14,000 $600 $500Webjet Comprehensive - Plan A Unlimited $50,000 Unlimited Unlimited $2,000 $10,000 $500 $500Webjet Essentials - Plan B $10,000 $30,000 $10,000,000 $10,000,000 $2,000 $3,000 $250 $500
1300 Insurance Plan A Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000AIG Bronze (E12) Unlimited $50,000 Unlimited Unlimited $2,000 $30,000 $1,000 $3,000Allianz Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000ANZ International Unlimited $50,000 Unlimited Unlimited $4,000 $30,000 $200 $6,000Australia Post International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $15,000 $500 $3,000Big Sky Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000Budget Direct Plan B - Silver $20,000 N/A Unlimited Unlimited $500 $6,000 N/A $3,000CHI Travel Insurance Basic - International $6,000 $20,000 Unlimited Unlimited $500 $6,000 $500 $3,000CHI Travel Insurance Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $16,000 $250 $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 129# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Family - International - Bali
Citibank International - Elite Unlimited $200,000 Unlimited Unlimited Unlimited $60,000 $400 $3,500Citibank International - Premium $100,000 $50,000 Unlimited Unlimited Unlimited $20,000 $400 $3,500Covermore Essentials - International $10,000 $20,000 $20,000,000 $20,000,000 20,000,00 $6,000 N/A $200Covermore Travelsure - International $10,000 $40,000 Unlimited Unlimited Unlimited $12,000 $200 $2,500Fastcover Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000Fastcover Plan D - Comprehensive with Snow C Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000Fastcover Plan E - Standard Unlimited $30,000 Unlimited Unlimited $500 $10,000 N/A $3,000GIO Holiday Travel Insurance Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000Good2Go One-Trip Plans - F12, C12, D12, E12 Unlimited $50,000 Unlimited Unlimited $2,000 $3,000 $12,000 $600Greater Building Society Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000HBF Insurance Standard Unlimited $30,000 $600,000 $600,000 $2,000 $10,000 N/A $2,000HBF Insurance Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000HCF Insurance International Travel Plan Unlimited $50,000 Unlimited Unlimited Unlimited $24,000 $500 $6,000HSBC Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000Hume Building Society Plan A - Comprehensive Unlimited $30,000 Unlimited Unlimited $500 $15,000 $500 $3,000Hume Building Society Plan D - Snow Cover Unlimited $30,000 Unlimited Unlimited $500 $15,000 $500 $3,000Kango Cover L4 - Eastern Grey Cover $25,000 N/A $12,500,000 $25,000,000 $2,000 $12,000 $500 $3,000Kango Cover L5 - Big Red Cover $30,000 $100,000 Unlimited Unlimited $2,000 $15,000 $750 $3,000Medibank International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $16,000 $500 $3,000nab Plan A - International Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000NRMA International Essentials Unlimited $20,000 $20,000,000 $20,000,000 20,000,00 $6,000 N/A $200Onepath International Travel Unlimited $50,000 Unlimited Unlimited $4,000 $30,000 $200 $6,000Online Travel Insurance Plan A - Comprehensive $50,000 $50,000 Unlimited Unlimited $1,000 $1,000 $500 $3,000OUCH A Travel Plan Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 N/A $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 130# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Family - International - Bali
OUCH B Travel Plan Unlimited $36,000 Unlimited Unlimited Unlimited $30,000 N/A $2,000OUCH Premier Plus Extras Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 $200 $6,000People's Choice Credit Union Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000QBE A Travel Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 N/A $3,000QBE B Travel Unlimited $36,000 Unlimited Unlimited Unlimited $30,000 N/A $2,000QBE C Travel Unlimited $20,000 Unlimited Unlimited Unlimited $30,000 N/A $1,000QBE Premier Plus Extras Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 $200 $6,000RAC Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500RACQ Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500RACV Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500Simply Travel Insurance Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000Ski Insurance Plan A - International Unlimited $50,000 Unlimited Unlimited $500 $10,000 $500 $3,000St.George Bank Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000Suncorp Bank Holiday Travel Insurance - Single Trip Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000Suresave Budget $10,000 N/A Unlimited Unlimited $1,000 $10,000 $500 $4,000Suresave Comprehensive Unlimited $50,000 Unlimited Unlimited $1,000 $24,000 $500 $4,000Travel Insuranz Deluxe $40,000 $120,000 $20,000,000 $40,000,000 $4,000 $30,000 $2,400 $3,000Travellers Choice Comprehensive - International Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $200 $3,000Virgin Australia Comprehensive Unlimited $50,000 Unlimited Unlimited $0 $10,000 $500 $3,000Virgin Australia Essentials Unlimited N/A Unlimited Unlimited $4,000 $10,000 N/A $3,000Virgin Money Comprehensive - Plan A Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $400 $3,000Virgin Money Essentials - Plan E Unlimited N/A Unlimited Unlimited $1,000 $6,000 N/A $3,000Westpac Holiday Travel Insurance Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000World Nomads Explorer Unlimited $25,000 Unlimited Unlimited $1,000 $20,000 $250 $2,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 131# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Family - International - Bali
World Nomads Standard $7,000 N/A $10,000,000 $1,000,000 $1,000 $4,000 N/A $500Zuji Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $10,000 $500 $3,000
Aussie Travel Cover Basic - NZ/Indonesia/Fiji $6,000 $20,000 Unlimited Unlimited $1,000 $6,000 $250 $1,500Aussie Travel Cover Plan A - NZ/Indonesia/Fiji Unlimited $20,000 Unlimited Unlimited $1,000 $6,000 $250 $3,000Australian Unity Standard Unlimited $30,000 $600,000 $600,000 $2,000 $10,000 N/A $2,000Australian Unity Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000Australian Unity Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000BUPA International - Super Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000CGU Standard Unlimited $30,000 $600,000 $600,000 $2,000 $10,000 N/A $2,000CGU Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000CGU Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000HBF Insurance Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000multitrip.com.au International - Premier Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 $800 N/APeople's Choice Credit Union Standard Unlimited $30,000 $600,000 $600,000 $2,000 $10,000 N/A $2,000People's Choice Credit Union Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000RAC Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200RACQ Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200RACV Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200St.George Bank Standard Unlimited $30,000 $600,000 $600,000 $2,000 $10,000 N/A $2,000St.George Bank Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000Travellers Choice Basic - International Unlimited $22,000 $20,000,000 $20,000,000 20,000,00 $3,000 N/A $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 132# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Family - International - Bali
BUPA International - Standard Unlimited $30,000 $600,000 $600,000 $2,000 $10,000 N/A $2,000BUPA International - Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000HCF Insurance Elements Plan $20,000 N/A $20,000,000 $20,000,000 20,000,00 $6,000 N/A $300multitrip.com.au International - Essentials $6,000 $20,000 $10,000,000 $20,000,000 $2,000 $4,000 N/A N/Amultitrip.com.au International - Premier $30,000 $40,000 Unlimited Unlimited $2,000 $15,000 $400 N/A
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 133# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Family - International - Brazil
AAMI International Travel Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 N/A $3,000Citibank International - Essential $50,000 $40,000 Unlimited Unlimited Unlimited $10,000 N/A $3,500Go Insurance Go Plus - International $100,000 $100,000 $20,000,000 $40,000,000 $6,000 $40,000 $2,000 $3,000Good2Go Essentials Travel Insurance $20,000 N/A $10,000,000 $10,000,000 $1,000 $6,000 N/A $250Insure and Go Gold Unlimited $130,000 Unlimited Unlimited $2,000 $32,000 $2,000 $3,000Insure and Go Silver $60,000 $100,000 Unlimited Unlimited $2,000 $24,000 $1,000 $2,000OUCH A Travel Plan Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 N/A $3,000Southern Cross Travel Insuranc World $100,000 $200,000 Unlimited Unlimited $3,000 $50,000 $500 $3,000Travel Insurance Direct International Unlimited $50,000 Unlimited Unlimited $500 $24,000 $250 $4,000Travel Insuranz Classic $10,000 N/A $20,000,000 $40,000,000 $2,000 $10,000 $500 $500Virgin Money Comprehensive - Plan A Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $400 $3,000
1300 Insurance Plan A Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,0001Cover Direct Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $10,000 $250 $3,000Citibank International - Premium $100,000 $50,000 Unlimited Unlimited Unlimited $20,000 $400 $3,500Downunder Insurance Plan C - Backpackers $5,000 $30,000 Unlimited Unlimited $1,500 $4,000 $500 $3,000Fastcover Plan E - Standard Unlimited $30,000 Unlimited Unlimited $500 $10,000 N/A $3,000GIO Holiday Travel Insurance Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000Go Insurance Go Basic - International $60,000 $80,000 $20,000,000 $40,000,000 $3,000 $30,000 $1,000 $2,000HBF Insurance Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000itrek Platinum Unlimited $30,000 Unlimited Unlimited $1,000 $10,000 $500 $3,000MyCover Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000People's Choice Credit Union Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 134# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Family - International - Brazil
Priceline Protects International - Premium $20,000 $50,000 Unlimited Unlimited Unlimited $10,000 $400 $3,500QBE A Travel Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 N/A $3,000Real Insurance Comprehensive - International $24,000 $24,000 Unlimited Unlimited Unlimited $20,000 $500 $3,000Suncorp Bank Holiday Travel Insurance - Single Trip Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000Travel Insuranz Deluxe $40,000 $120,000 $20,000,000 $40,000,000 $4,000 $30,000 $2,400 $3,000Travel Insuranz Premier $20,000 $40,000 $20,000,000 $40,000,000 $2,000 $14,000 $600 $500Virgin Money Essentials - Plan E Unlimited N/A Unlimited Unlimited $1,000 $6,000 N/A $3,000Woolworths Basic $10,000 N/A Unlimited Unlimited Unlimited $10,000 N/A $3,000Woolworths Comprehensive $24,000 $24,000 Unlimited Unlimited Unlimited $20,000 $500 $3,000Worldcare Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $24,000 $250 $3,000
Allianz Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000American Express Comprehensive - Single Trip Internatio Unlimited $60,000 Unlimited Unlimited Unlimited $30,000 $500 $3,000American Express Essentials -Single Trip International $20,000 N/A Unlimited Unlimited Unlimited $10,000 $0 $1,500ANZ International Unlimited $50,000 Unlimited Unlimited $4,000 $30,000 $200 $6,000Australia Post International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $15,000 $500 $3,000Australian Unity Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000Australian Unity Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000Big Sky Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000Budget Direct Plan A - Platinum Unlimited $40,000 Unlimited Unlimited $500 $10,000 $250 $3,000Budget Direct Plan B - Silver $20,000 N/A Unlimited Unlimited $500 $6,000 N/A $3,000BUPA International - Super Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000CGU Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 135# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Family - International - Brazil
CGU Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000Citibank International - Elite Unlimited $200,000 Unlimited Unlimited Unlimited $60,000 $400 $3,500Columbus Direct Premier $30,000 $150,000 $40,000,000 $40,000,000 $4,000 $15,000 $2,000 $3,000Columbus Direct Standard $20,000 $100,000 $25,000,000 $25,000,000 $2,000 $12,000 $1,000 $3,000Covermore Essentials - International $10,000 $20,000 $20,000,000 $20,000,000 20,000,00 $6,000 N/A $200Covermore Travelsure - International $10,000 $40,000 Unlimited Unlimited Unlimited $12,000 $200 $2,500Downunder Insurance Plan A - Comprehensive $20,000 $60,000 Unlimited Unlimited $750 $10,000 $500 $3,000Fastcover Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000Fastcover Plan D - Comprehensive with Snow C Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000Good2Go One-Trip Plans - F12, C12, D12, E12 Unlimited $50,000 Unlimited Unlimited $2,000 $3,000 $12,000 $600Greater Building Society Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000HBF Insurance Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000HCF Insurance International Travel Plan Unlimited $50,000 Unlimited Unlimited Unlimited $24,000 $500 $6,000Hume Building Society Plan A - Comprehensive Unlimited $30,000 Unlimited Unlimited $500 $15,000 $500 $3,000itrek Gold $30,000 $30,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000Kango Cover L2 - Rock Wallaby Cover $20,000 N/A $5,000,000 $10,000,000 $1,000 $6,000 N/A $250Kango Cover L3 - Wallaby Cover $25,000 N/A $5,000,000 $10,000,000 $1,000 $10,000 $250 $3,000Kango Cover L4 - Eastern Grey Cover $25,000 N/A $12,500,000 $25,000,000 $2,000 $12,000 $500 $3,000Kango Cover L5 - Big Red Cover $30,000 $100,000 Unlimited Unlimited $2,000 $15,000 $750 $3,000Medibank International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $16,000 $500 $3,000multitrip.com.au International - Premier Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 $800 N/Anab Plan A - International Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000NRMA International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $24,000 $400 $3,000NRMA International Essentials Unlimited $20,000 $20,000,000 $20,000,000 20,000,00 $6,000 N/A $200
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 136# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Family - International - Brazil
Onepath International Travel Unlimited $50,000 Unlimited Unlimited $4,000 $30,000 $200 $6,000Online Travel Insurance Plan A - Comprehensive $50,000 $50,000 Unlimited Unlimited $1,000 $1,000 $500 $3,000OUCH Premier Plus Extras Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 $200 $6,000People's Choice Credit Union Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000Priceline Protects International - Essential $10,000 N/A Unlimited Unlimited Unlimited $3,000 N/A $1,000QBE Premier Plus Extras Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 $200 $6,000Real Insurance Basics - International $10,000 N/A Unlimited Unlimited Unlimited $10,000 N/A $3,000Simply Travel Insurance Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000Ski Insurance Plan A - International Unlimited $50,000 Unlimited Unlimited $500 $10,000 $500 $3,000St.George Bank Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000St.George Bank Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000Virgin Australia Comprehensive Unlimited $50,000 Unlimited Unlimited $0 $10,000 $500 $3,000Virgin Australia Essentials Unlimited N/A Unlimited Unlimited $4,000 $10,000 N/A $3,000Webjet Comprehensive - Plan A Unlimited $50,000 Unlimited Unlimited $2,000 $10,000 $500 $500Webjet Essentials - Plan B $10,000 $30,000 $10,000,000 $10,000,000 $2,000 $3,000 $250 $500Westpac Holiday Travel Insurance Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000World Nomads Explorer Unlimited $25,000 Unlimited Unlimited $1,000 $20,000 $250 $2,000World Nomads Standard $7,000 N/A $10,000,000 $1,000,000 $1,000 $4,000 N/A $500
AIG Platinum (F12) Unlimited $50,000 Unlimited Unlimited $2,000 $30,000 $1,000 $3,000Aussie Travel Cover Basic - Super Plus $6,000 $20,000 Unlimited Unlimited $1,000 $6,000 $250 $1,500Aussie Travel Cover Plan A - Super Plus Unlimited $50,000 Unlimited Unlimited $1,000 $20,000 $250 $4,000BUPA International - Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 137# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Family - International - Brazil
CHI Travel Insurance Basic - International $6,000 $20,000 Unlimited Unlimited $500 $6,000 $500 $3,000CHI Travel Insurance Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $16,000 $250 $3,000HSBC Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000Hume Building Society Plan D - Snow Cover Unlimited $30,000 Unlimited Unlimited $500 $15,000 $500 $3,000multitrip.com.au International - Premier $30,000 $40,000 Unlimited Unlimited $2,000 $15,000 $400 N/ARAC Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200RAC Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500RACQ Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500RACV Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500Suresave Comprehensive Unlimited $50,000 Unlimited Unlimited $1,000 $24,000 $500 $4,000Travellers Choice Comprehensive - International Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $200 $3,000Zuji Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $10,000 $500 $3,000
HCF Insurance Elements Plan $20,000 N/A $20,000,000 $20,000,000 20,000,00 $6,000 N/A $300multitrip.com.au International - Essentials $6,000 $20,000 $10,000,000 $20,000,000 $2,000 $4,000 N/A N/ARACQ Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200RACV Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200Suresave Budget $10,000 N/A Unlimited Unlimited $1,000 $10,000 $500 $4,000Travellers Choice Basic - International Unlimited $22,000 $20,000,000 $20,000,000 20,000,00 $3,000 N/A $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 138# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Family - International - China
AAMI International Travel Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 N/A $3,000Good2Go Essentials Travel Insurance $20,000 N/A $10,000,000 $10,000,000 $1,000 $6,000 N/A $250Insure and Go Gold Unlimited $130,000 Unlimited Unlimited $2,000 $32,000 $2,000 $3,000Insure and Go Silver $60,000 $100,000 Unlimited Unlimited $2,000 $24,000 $1,000 $2,000OUCH B Travel Plan Unlimited $36,000 Unlimited Unlimited Unlimited $30,000 N/A $2,000Real Insurance Comprehensive - International $24,000 $24,000 Unlimited Unlimited Unlimited $20,000 $500 $3,000Southern Cross Travel Insuranc World $100,000 $200,000 Unlimited Unlimited $3,000 $50,000 $500 $3,000Travel Insurance Direct International Unlimited $50,000 Unlimited Unlimited $500 $24,000 $250 $4,000Travel Insuranz Classic $10,000 N/A $20,000,000 $40,000,000 $2,000 $10,000 $500 $500Woolworths Comprehensive $24,000 $24,000 Unlimited Unlimited Unlimited $20,000 $500 $3,000Worldcare Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $24,000 $250 $3,000
1300 Insurance Plan A Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,0001Cover Direct Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $10,000 $250 $3,000Australia Post International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $15,000 $500 $3,000Citibank International - Essential $50,000 $40,000 Unlimited Unlimited Unlimited $10,000 N/A $3,500Downunder Insurance Plan C - Backpackers $5,000 $30,000 Unlimited Unlimited $1,500 $4,000 $500 $3,000Fastcover Plan E - Standard Unlimited $30,000 Unlimited Unlimited $500 $10,000 N/A $3,000GIO Holiday Travel Insurance Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000Go Insurance Go Plus - International $100,000 $100,000 $20,000,000 $40,000,000 $6,000 $40,000 $2,000 $3,000itrek Platinum Unlimited $30,000 Unlimited Unlimited $1,000 $10,000 $500 $3,000Kango Cover L2 - Rock Wallaby Cover $20,000 N/A $5,000,000 $10,000,000 $1,000 $6,000 N/A $250Kango Cover L3 - Wallaby Cover $25,000 N/A $5,000,000 $10,000,000 $1,000 $10,000 $250 $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 139# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Family - International - China
NRMA International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $24,000 $400 $3,000NRMA International Essentials Unlimited $20,000 $20,000,000 $20,000,000 20,000,00 $6,000 N/A $200OUCH A Travel Plan Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 N/A $3,000QBE B Travel Unlimited $36,000 Unlimited Unlimited Unlimited $30,000 N/A $2,000Real Insurance Basics - International $10,000 N/A Unlimited Unlimited Unlimited $10,000 N/A $3,000Virgin Australia Comprehensive Unlimited $50,000 Unlimited Unlimited $0 $10,000 $500 $3,000Virgin Australia Essentials Unlimited N/A Unlimited Unlimited $4,000 $10,000 N/A $3,000Virgin Money Comprehensive - Plan A Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $400 $3,000Virgin Money Essentials - Plan E Unlimited N/A Unlimited Unlimited $1,000 $6,000 N/A $3,000Webjet Comprehensive - Plan A Unlimited $50,000 Unlimited Unlimited $2,000 $10,000 $500 $500Webjet Essentials - Plan B $10,000 $30,000 $10,000,000 $10,000,000 $2,000 $3,000 $250 $500Woolworths Basic $10,000 N/A Unlimited Unlimited Unlimited $10,000 N/A $3,000
AIG Silver (D12) Unlimited $50,000 Unlimited Unlimited $2,000 $30,000 $1,000 $3,000Allianz Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000American Express Comprehensive - Single Trip Internatio Unlimited $60,000 Unlimited Unlimited Unlimited $30,000 $500 $3,000American Express Essentials -Single Trip International $20,000 N/A Unlimited Unlimited Unlimited $10,000 $0 $1,500ANZ International Unlimited $50,000 Unlimited Unlimited $4,000 $30,000 $200 $6,000Aussie Travel Cover Basic - Standard $6,000 $20,000 Unlimited Unlimited $1,000 $6,000 $250 $1,500Australian Unity Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000Big Sky Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000Budget Direct Plan A - Platinum Unlimited $40,000 Unlimited Unlimited $500 $10,000 $250 $3,000Budget Direct Plan B - Silver $20,000 N/A Unlimited Unlimited $500 $6,000 N/A $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 140# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Family - International - China
BUPA International - Super Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000CGU Standard Unlimited $30,000 $600,000 $600,000 $2,000 $10,000 N/A $2,000CGU Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000Citibank International - Elite Unlimited $200,000 Unlimited Unlimited Unlimited $60,000 $400 $3,500Citibank International - Premium $100,000 $50,000 Unlimited Unlimited Unlimited $20,000 $400 $3,500Covermore Essentials - International $10,000 $20,000 $20,000,000 $20,000,000 20,000,00 $6,000 N/A $200Covermore Travelsure - International $10,000 $40,000 Unlimited Unlimited Unlimited $12,000 $200 $2,500Downunder Insurance Plan A - Comprehensive $20,000 $60,000 Unlimited Unlimited $750 $10,000 $500 $3,000Fastcover Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000Fastcover Plan D - Comprehensive with Snow C Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000Go Insurance Go Basic - International $60,000 $80,000 $20,000,000 $40,000,000 $3,000 $30,000 $1,000 $2,000Good2Go One-Trip Plans - F12, C12, D12, E12 Unlimited $50,000 Unlimited Unlimited $2,000 $3,000 $12,000 $600Greater Building Society Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000HBF Insurance Standard Unlimited $30,000 $600,000 $600,000 $2,000 $10,000 N/A $2,000HBF Insurance Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000HBF Insurance Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000HCF Insurance International Travel Plan Unlimited $50,000 Unlimited Unlimited Unlimited $24,000 $500 $6,000HSBC Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000Hume Building Society Plan A - Comprehensive Unlimited $30,000 Unlimited Unlimited $500 $15,000 $500 $3,000Hume Building Society Plan D - Snow Cover Unlimited $30,000 Unlimited Unlimited $500 $15,000 $500 $3,000itrek Gold $30,000 $30,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000Kango Cover L4 - Eastern Grey Cover $25,000 N/A $12,500,000 $25,000,000 $2,000 $12,000 $500 $3,000Kango Cover L5 - Big Red Cover $30,000 $100,000 Unlimited Unlimited $2,000 $15,000 $750 $3,000Medibank International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $16,000 $500 $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 141# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Family - International - China
multitrip.com.au International - Premier Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 $800 N/AMyCover Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000nab Plan A - International Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000Onepath International Travel Unlimited $50,000 Unlimited Unlimited $4,000 $30,000 $200 $6,000Online Travel Insurance Plan A - Comprehensive $50,000 $50,000 Unlimited Unlimited $1,000 $1,000 $500 $3,000OUCH Premier Plus Extras Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 $200 $6,000People's Choice Credit Union Standard Unlimited $30,000 $600,000 $600,000 $2,000 $10,000 N/A $2,000People's Choice Credit Union Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000People's Choice Credit Union Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000Priceline Protects International - Essential $10,000 N/A Unlimited Unlimited Unlimited $3,000 N/A $1,000Priceline Protects International - Premium $20,000 $50,000 Unlimited Unlimited Unlimited $10,000 $400 $3,500QBE A Travel Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 N/A $3,000QBE Premier Plus Extras Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 $200 $6,000RAC Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500Simply Travel Insurance Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000Ski Insurance Plan A - International Unlimited $50,000 Unlimited Unlimited $500 $10,000 $500 $3,000St.George Bank Standard Unlimited $30,000 $600,000 $600,000 $2,000 $10,000 N/A $2,000St.George Bank Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000Suncorp Bank Holiday Travel Insurance - Single Trip Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000Travel Insuranz Deluxe $40,000 $120,000 $20,000,000 $40,000,000 $4,000 $30,000 $2,400 $3,000Travel Insuranz Premier $20,000 $40,000 $20,000,000 $40,000,000 $2,000 $14,000 $600 $500Westpac Holiday Travel Insurance Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000World Nomads Explorer Unlimited $25,000 Unlimited Unlimited $1,000 $20,000 $250 $2,000World Nomads Standard $7,000 N/A $10,000,000 $1,000,000 $1,000 $4,000 N/A $500
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 142# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Family - International - China
Aussie Travel Cover Plan A - Standard Unlimited $30,000 Unlimited Unlimited $1,000 $10,000 $250 $4,000Australian Unity Standard Unlimited $30,000 $600,000 $600,000 $2,000 $10,000 N/A $2,000Australian Unity Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000BUPA International - Standard Unlimited $30,000 $600,000 $600,000 $2,000 $10,000 N/A $2,000BUPA International - Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000CGU Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000CHI Travel Insurance Basic - International $6,000 $20,000 Unlimited Unlimited $500 $6,000 $500 $3,000CHI Travel Insurance Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $16,000 $250 $3,000Columbus Direct Premier $30,000 $150,000 $40,000,000 $40,000,000 $4,000 $15,000 $2,000 $3,000Columbus Direct Standard $20,000 $100,000 $25,000,000 $25,000,000 $2,000 $12,000 $1,000 $3,000multitrip.com.au International - Premier $30,000 $40,000 Unlimited Unlimited $2,000 $15,000 $400 N/ARAC Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200RACQ Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500RACV Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500St.George Bank Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000Suresave Comprehensive Unlimited $50,000 Unlimited Unlimited $1,000 $24,000 $500 $4,000Travellers Choice Comprehensive - International Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $200 $3,000Zuji Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $10,000 $500 $3,000
HCF Insurance Elements Plan $20,000 N/A $20,000,000 $20,000,000 20,000,00 $6,000 N/A $300multitrip.com.au International - Essentials $6,000 $20,000 $10,000,000 $20,000,000 $2,000 $4,000 N/A N/ARACQ Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200RACV Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 143# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Family - International - China
Suresave Budget $10,000 N/A Unlimited Unlimited $1,000 $10,000 $500 $4,000Travellers Choice Basic - International Unlimited $22,000 $20,000,000 $20,000,000 20,000,00 $3,000 N/A $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 144# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Family - International - Fiji
AAMI International Travel Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 N/A $3,000Downunder Insurance Plan C - Backpackers $5,000 $30,000 Unlimited Unlimited $1,500 $4,000 $500 $3,000Good2Go Essentials Travel Insurance $20,000 N/A $10,000,000 $10,000,000 $1,000 $6,000 N/A $250Insure and Go Gold Unlimited $130,000 Unlimited Unlimited $2,000 $32,000 $2,000 $3,000Insure and Go Silver $60,000 $100,000 Unlimited Unlimited $2,000 $24,000 $1,000 $2,000Kango Cover L2 - Rock Wallaby Cover $20,000 N/A $5,000,000 $10,000,000 $1,000 $6,000 N/A $250Real Insurance Basics - International $10,000 N/A Unlimited Unlimited Unlimited $10,000 N/A $3,000Real Insurance Comprehensive - International $24,000 $24,000 Unlimited Unlimited Unlimited $20,000 $500 $3,000Southern Cross Travel Insuranc New Zealand / South Pacific $100,000 $200,000 Unlimited Unlimited $3,000 $50,000 $500 $3,000Travel Insurance Direct International Unlimited $50,000 Unlimited Unlimited $500 $24,000 $250 $4,000Travel Insuranz Classic $10,000 N/A $20,000,000 $40,000,000 $2,000 $10,000 $500 $500Worldcare Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $24,000 $250 $3,000
1300 Insurance Plan A Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,0001Cover Direct Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $10,000 $250 $3,000American Express Comprehensive - Single Trip Internatio Unlimited $60,000 Unlimited Unlimited Unlimited $30,000 $500 $3,000American Express Essentials -Single Trip International $20,000 N/A Unlimited Unlimited Unlimited $10,000 $0 $1,500Australia Post International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $15,000 $500 $3,000Budget Direct Plan A - Platinum Unlimited $40,000 Unlimited Unlimited $500 $10,000 $250 $3,000Downunder Insurance Plan A - Comprehensive $20,000 $60,000 Unlimited Unlimited $750 $10,000 $500 $3,000Fastcover Plan E - Standard Unlimited $30,000 Unlimited Unlimited $500 $10,000 N/A $3,000GIO Holiday Travel Insurance Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000Good2Go One-Trip Plans - F12, C12, D12, E12 Unlimited $50,000 Unlimited Unlimited $2,000 $3,000 $12,000 $600
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 145# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Family - International - Fiji
itrek Platinum Unlimited $30,000 Unlimited Unlimited $1,000 $10,000 $500 $3,000Kango Cover L3 - Wallaby Cover $25,000 N/A $5,000,000 $10,000,000 $1,000 $10,000 $250 $3,000Medibank International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $16,000 $500 $3,000NRMA International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $24,000 $400 $3,000NRMA International Essentials Unlimited $20,000 $20,000,000 $20,000,000 20,000,00 $6,000 N/A $200Online Travel Insurance Plan A - Comprehensive $50,000 $50,000 Unlimited Unlimited $1,000 $1,000 $500 $3,000OUCH C Travel Plan Unlimited $20,000 Unlimited Unlimited Unlimited $30,000 N/A $1,000Travel Insuranz Deluxe $40,000 $120,000 $20,000,000 $40,000,000 $4,000 $30,000 $2,400 $3,000Travel Insuranz Premier $20,000 $40,000 $20,000,000 $40,000,000 $2,000 $14,000 $600 $500Virgin Australia Comprehensive Unlimited $50,000 Unlimited Unlimited $0 $10,000 $500 $3,000Virgin Money Comprehensive - Plan A Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $400 $3,000Virgin Money Essentials - Plan E Unlimited N/A Unlimited Unlimited $1,000 $6,000 N/A $3,000Webjet Comprehensive - Plan A Unlimited $50,000 Unlimited Unlimited $2,000 $10,000 $500 $500Webjet Essentials - Plan B $10,000 $30,000 $10,000,000 $10,000,000 $2,000 $3,000 $250 $500Woolworths Comprehensive $24,000 $24,000 Unlimited Unlimited Unlimited $20,000 $500 $3,000
AIG Bronze (E12) Unlimited $50,000 Unlimited Unlimited $2,000 $30,000 $1,000 $3,000Allianz Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000ANZ International Unlimited $50,000 Unlimited Unlimited $4,000 $30,000 $200 $6,000Aussie Travel Cover Basic - NZ/Indonesia/Fiji $6,000 $20,000 Unlimited Unlimited $1,000 $6,000 $250 $1,500Australian Unity Economy Unlimited $20,000 $250,000 $250,000 $2,000 $7,000 N/A $500Australian Unity Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000Big Sky Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 146# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Family - International - Fiji
Budget Direct Plan B - Silver $20,000 N/A Unlimited Unlimited $500 $6,000 N/A $3,000BUPA International - Super Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000CGU Economy Unlimited $20,000 $250,000 $250,000 $2,000 $7,000 N/A $500CGU Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000CHI Travel Insurance Basic - International $6,000 $20,000 Unlimited Unlimited $500 $6,000 $500 $3,000CHI Travel Insurance Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $16,000 $250 $3,000Citibank International - Essential $50,000 $40,000 Unlimited Unlimited Unlimited $10,000 N/A $3,500Citibank International - Premium $100,000 $50,000 Unlimited Unlimited Unlimited $20,000 $400 $3,500Columbus Direct Premier $30,000 $150,000 $40,000,000 $40,000,000 $4,000 $15,000 $2,000 $3,000Columbus Direct Standard $20,000 $100,000 $25,000,000 $25,000,000 $2,000 $12,000 $1,000 $3,000Covermore Travelsure - International $10,000 $40,000 Unlimited Unlimited Unlimited $12,000 $200 $2,500Fastcover Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000Fastcover Plan D - Comprehensive with Snow C Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000Go Insurance Go Basic - International $60,000 $80,000 $20,000,000 $40,000,000 $3,000 $30,000 $1,000 $2,000Go Insurance Go Plus - International $100,000 $100,000 $20,000,000 $40,000,000 $6,000 $40,000 $2,000 $3,000Greater Building Society Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000HBF Insurance Economy Unlimited $20,000 $250,000 $250,000 $2,000 $7,000 N/A $500HBF Insurance Standard Unlimited $30,000 $600,000 $600,000 $2,000 $10,000 N/A $2,000HBF Insurance Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000HCF Insurance International Travel Plan Unlimited $50,000 Unlimited Unlimited Unlimited $24,000 $500 $6,000HSBC Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000Hume Building Society Plan A - Comprehensive Unlimited $30,000 Unlimited Unlimited $500 $15,000 $500 $3,000Hume Building Society Plan D - Snow Cover Unlimited $30,000 Unlimited Unlimited $500 $15,000 $500 $3,000itrek Gold $30,000 $30,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 147# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Family - International - Fiji
Kango Cover L4 - Eastern Grey Cover $25,000 N/A $12,500,000 $25,000,000 $2,000 $12,000 $500 $3,000Kango Cover L5 - Big Red Cover $30,000 $100,000 Unlimited Unlimited $2,000 $15,000 $750 $3,000MyCover Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000nab Plan A - International Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000Onepath International Travel Unlimited $50,000 Unlimited Unlimited $4,000 $30,000 $200 $6,000OUCH A Travel Plan Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 N/A $3,000OUCH B Travel Plan Unlimited $36,000 Unlimited Unlimited Unlimited $30,000 N/A $2,000OUCH Premier Plus Extras Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 $200 $6,000People's Choice Credit Union Economy Unlimited $20,000 $250,000 $250,000 $2,000 $7,000 N/A $500People's Choice Credit Union Standard Unlimited $30,000 $600,000 $600,000 $2,000 $10,000 N/A $2,000People's Choice Credit Union Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000Priceline Protects International - Essential $10,000 N/A Unlimited Unlimited Unlimited $3,000 N/A $1,000Priceline Protects International - Premium $20,000 $50,000 Unlimited Unlimited Unlimited $10,000 $400 $3,500QBE A Travel Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 N/A $3,000QBE B Travel Unlimited $36,000 Unlimited Unlimited Unlimited $30,000 N/A $2,000QBE C Travel Unlimited $20,000 Unlimited Unlimited Unlimited $30,000 N/A $1,000QBE Premier Plus Extras Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 $200 $6,000RAC Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500RACQ Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500RACV Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500Simply Travel Insurance Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000Ski Insurance Plan A - International Unlimited $50,000 Unlimited Unlimited $500 $10,000 $500 $3,000St.George Bank Economy Unlimited $20,000 $250,000 $250,000 $2,000 $7,000 N/A $500St.George Bank Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 148# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Family - International - Fiji
Suncorp Bank Holiday Travel Insurance - Single Trip Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000Suresave Budget $10,000 N/A Unlimited Unlimited $1,000 $10,000 $500 $4,000Suresave Comprehensive Unlimited $50,000 Unlimited Unlimited $1,000 $24,000 $500 $4,000Virgin Australia Essentials Unlimited N/A Unlimited Unlimited $4,000 $10,000 N/A $3,000Westpac Holiday Travel Insurance Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000Woolworths Basic $10,000 N/A Unlimited Unlimited Unlimited $10,000 N/A $3,000Zuji Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $10,000 $500 $3,000
Aussie Travel Cover Plan A - NZ/Indonesia/Fiji Unlimited $20,000 Unlimited Unlimited $1,000 $6,000 $250 $3,000Australian Unity Standard Unlimited $30,000 $600,000 $600,000 $2,000 $10,000 N/A $2,000Australian Unity Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000BUPA International - Economy Unlimited $20,000 $250,000 $250,000 $2,000 $7,000 N/A $500BUPA International - Standard Unlimited $30,000 $600,000 $600,000 $2,000 $10,000 N/A $2,000BUPA International - Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000CGU Standard Unlimited $30,000 $600,000 $600,000 $2,000 $10,000 N/A $2,000CGU Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000Citibank International - Elite Unlimited $200,000 Unlimited Unlimited Unlimited $60,000 $400 $3,500Covermore Essentials - International $10,000 $20,000 $20,000,000 $20,000,000 20,000,00 $6,000 N/A $200HBF Insurance Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000multitrip.com.au International - Premier Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 $800 N/APeople's Choice Credit Union Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000RAC Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200St.George Bank Standard Unlimited $30,000 $600,000 $600,000 $2,000 $10,000 N/A $2,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 149# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Family - International - Fiji
St.George Bank Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000Travellers Choice Comprehensive - International Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $200 $3,000World Nomads Explorer Unlimited $25,000 Unlimited Unlimited $1,000 $20,000 $250 $2,000
HCF Insurance Elements Plan $20,000 N/A $20,000,000 $20,000,000 20,000,00 $6,000 N/A $300multitrip.com.au International - Essentials $6,000 $20,000 $10,000,000 $20,000,000 $2,000 $4,000 N/A N/Amultitrip.com.au International - Premier $30,000 $40,000 Unlimited Unlimited $2,000 $15,000 $400 N/ARACQ Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200RACV Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200Travellers Choice Basic - International Unlimited $22,000 $20,000,000 $20,000,000 20,000,00 $3,000 N/A $3,000World Nomads Standard $7,000 N/A $10,000,000 $1,000,000 $1,000 $4,000 N/A $500
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 150# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Family - International - France
AAMI International Travel Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 N/A $3,000Citibank International - Essential $50,000 $40,000 Unlimited Unlimited Unlimited $10,000 N/A $3,500Good2Go Essentials Travel Insurance $20,000 N/A $10,000,000 $10,000,000 $1,000 $6,000 N/A $250Insure and Go Gold Unlimited $130,000 Unlimited Unlimited $2,000 $32,000 $2,000 $3,000Insure and Go Silver $60,000 $100,000 Unlimited Unlimited $2,000 $24,000 $1,000 $2,000NRMA International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $24,000 $400 $3,000Southern Cross Travel Insuranc World $100,000 $200,000 Unlimited Unlimited $3,000 $50,000 $500 $3,000Travel Insurance Direct International Unlimited $50,000 Unlimited Unlimited $500 $24,000 $250 $4,000Travel Insuranz Classic $10,000 N/A $20,000,000 $40,000,000 $2,000 $10,000 $500 $500Worldcare Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $24,000 $250 $3,000
1300 Insurance Plan A Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,0001Cover Direct Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $10,000 $250 $3,000Australia Post International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $15,000 $500 $3,000Budget Direct Plan A - Platinum Unlimited $40,000 Unlimited Unlimited $500 $10,000 $250 $3,000Downunder Insurance Plan C - Backpackers $5,000 $30,000 Unlimited Unlimited $1,500 $4,000 $500 $3,000Fastcover Plan E - Standard Unlimited $30,000 Unlimited Unlimited $500 $10,000 N/A $3,000GIO Holiday Travel Insurance Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000Go Insurance Go Plus - International $100,000 $100,000 $20,000,000 $40,000,000 $6,000 $40,000 $2,000 $3,000itrek Platinum Unlimited $30,000 Unlimited Unlimited $1,000 $10,000 $500 $3,000Kango Cover L2 - Rock Wallaby Cover $20,000 N/A $5,000,000 $10,000,000 $1,000 $6,000 N/A $250Kango Cover L3 - Wallaby Cover $25,000 N/A $5,000,000 $10,000,000 $1,000 $10,000 $250 $3,000Medibank International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $16,000 $500 $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 151# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Family - International - France
MyCover Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000NRMA International Essentials Unlimited $20,000 $20,000,000 $20,000,000 20,000,00 $6,000 N/A $200Online Travel Insurance Plan A - Comprehensive $50,000 $50,000 Unlimited Unlimited $1,000 $1,000 $500 $3,000OUCH A Travel Plan Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 N/A $3,000Priceline Protects International - Premium $20,000 $50,000 Unlimited Unlimited Unlimited $10,000 $400 $3,500Real Insurance Comprehensive - International $24,000 $24,000 Unlimited Unlimited Unlimited $20,000 $500 $3,000Virgin Money Comprehensive - Plan A Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $400 $3,000Virgin Money Essentials - Plan E Unlimited N/A Unlimited Unlimited $1,000 $6,000 N/A $3,000Webjet Comprehensive - Plan A Unlimited $50,000 Unlimited Unlimited $2,000 $10,000 $500 $500Woolworths Comprehensive $24,000 $24,000 Unlimited Unlimited Unlimited $20,000 $500 $3,000
Allianz Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000American Express Comprehensive - Single Trip Internatio Unlimited $60,000 Unlimited Unlimited Unlimited $30,000 $500 $3,000American Express Essentials -Single Trip International $20,000 N/A Unlimited Unlimited Unlimited $10,000 $0 $1,500ANZ International Unlimited $50,000 Unlimited Unlimited $4,000 $30,000 $200 $6,000Australian Unity Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000Big Sky Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000Budget Direct Plan B - Silver $20,000 N/A Unlimited Unlimited $500 $6,000 N/A $3,000BUPA International - Super Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000CGU Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000Citibank International - Elite Unlimited $200,000 Unlimited Unlimited Unlimited $60,000 $400 $3,500Citibank International - Premium $100,000 $50,000 Unlimited Unlimited Unlimited $20,000 $400 $3,500Columbus Direct Premier $30,000 $150,000 $40,000,000 $40,000,000 $4,000 $15,000 $2,000 $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 152# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Family - International - France
Columbus Direct Standard $20,000 $100,000 $25,000,000 $25,000,000 $2,000 $12,000 $1,000 $3,000Covermore Essentials - International $10,000 $20,000 $20,000,000 $20,000,000 20,000,00 $6,000 N/A $200Covermore Travelsure - International $10,000 $40,000 Unlimited Unlimited Unlimited $12,000 $200 $2,500Downunder Insurance Plan A - Comprehensive $20,000 $60,000 Unlimited Unlimited $750 $10,000 $500 $3,000Fastcover Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000Fastcover Plan D - Comprehensive with Snow C Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000Go Insurance Go Basic - International $60,000 $80,000 $20,000,000 $40,000,000 $3,000 $30,000 $1,000 $2,000Good2Go One-Trip Plans - F12, C12, D12, E12 Unlimited $50,000 Unlimited Unlimited $2,000 $3,000 $12,000 $600Greater Building Society Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000HBF Insurance Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000HBF Insurance Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000HCF Insurance International Travel Plan Unlimited $50,000 Unlimited Unlimited Unlimited $24,000 $500 $6,000HSBC Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000Hume Building Society Plan A - Comprehensive Unlimited $30,000 Unlimited Unlimited $500 $15,000 $500 $3,000Hume Building Society Plan D - Snow Cover Unlimited $30,000 Unlimited Unlimited $500 $15,000 $500 $3,000itrek Gold $30,000 $30,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000Kango Cover L4 - Eastern Grey Cover $25,000 N/A $12,500,000 $25,000,000 $2,000 $12,000 $500 $3,000Kango Cover L5 - Big Red Cover $30,000 $100,000 Unlimited Unlimited $2,000 $15,000 $750 $3,000multitrip.com.au International - Premier Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 $800 N/Anab Plan A - International Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000OUCH Premier Plus Extras Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 $200 $6,000People's Choice Credit Union Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000People's Choice Credit Union Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000Priceline Protects International - Essential $10,000 N/A Unlimited Unlimited Unlimited $3,000 N/A $1,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 153# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Family - International - France
QBE A Travel Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 N/A $3,000QBE Premier Plus Extras Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 $200 $6,000RAC Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500Real Insurance Basics - International $10,000 N/A Unlimited Unlimited Unlimited $10,000 N/A $3,000Simply Travel Insurance Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000Ski Insurance Plan A - International Unlimited $50,000 Unlimited Unlimited $500 $10,000 $500 $3,000St.George Bank Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000Suncorp Bank Holiday Travel Insurance - Single Trip Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000Travel Insuranz Deluxe $40,000 $120,000 $20,000,000 $40,000,000 $4,000 $30,000 $2,400 $3,000Travel Insuranz Premier $20,000 $40,000 $20,000,000 $40,000,000 $2,000 $14,000 $600 $500Travellers Choice Comprehensive - International Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $200 $3,000Virgin Australia Comprehensive Unlimited $50,000 Unlimited Unlimited $0 $10,000 $500 $3,000Virgin Australia Essentials Unlimited N/A Unlimited Unlimited $4,000 $10,000 N/A $3,000Webjet Essentials - Plan B $10,000 $30,000 $10,000,000 $10,000,000 $2,000 $3,000 $250 $500Westpac Holiday Travel Insurance Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000Woolworths Basic $10,000 N/A Unlimited Unlimited Unlimited $10,000 N/A $3,000World Nomads Explorer Unlimited $25,000 Unlimited Unlimited $1,000 $20,000 $250 $2,000World Nomads Standard $7,000 N/A $10,000,000 $1,000,000 $1,000 $4,000 N/A $500
AIG Gold (C12) Unlimited $50,000 Unlimited Unlimited $2,000 $30,000 $1,000 $3,000Aussie Travel Cover Basic - Super $6,000 $20,000 Unlimited Unlimited $1,000 $6,000 $250 $1,500Aussie Travel Cover Plan A - Super Unlimited $50,000 Unlimited Unlimited $1,000 $16,000 $250 $4,000Australian Unity Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 154# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Family - International - France
BUPA International - Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000CGU Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000CHI Travel Insurance Basic - International $6,000 $20,000 Unlimited Unlimited $500 $6,000 $500 $3,000CHI Travel Insurance Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $16,000 $250 $3,000multitrip.com.au International - Premier $30,000 $40,000 Unlimited Unlimited $2,000 $15,000 $400 N/AOnepath International Travel Unlimited $50,000 Unlimited Unlimited $4,000 $30,000 $200 $6,000RAC Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200RACQ Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500RACV Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500St.George Bank Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000Suresave Comprehensive Unlimited $50,000 Unlimited Unlimited $1,000 $24,000 $500 $4,000Zuji Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $10,000 $500 $3,000
HCF Insurance Elements Plan $20,000 N/A $20,000,000 $20,000,000 20,000,00 $6,000 N/A $300multitrip.com.au International - Essentials $6,000 $20,000 $10,000,000 $20,000,000 $2,000 $4,000 N/A N/ARACQ Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200RACV Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200Suresave Budget $10,000 N/A Unlimited Unlimited $1,000 $10,000 $500 $4,000Travellers Choice Basic - International Unlimited $22,000 $20,000,000 $20,000,000 20,000,00 $3,000 N/A $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 155# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Family - International - Japan
Citibank International - Essential $50,000 $40,000 Unlimited Unlimited Unlimited $10,000 N/A $3,500Insure and Go Gold Unlimited $130,000 Unlimited Unlimited $2,000 $32,000 $2,000 $3,000Insure and Go Silver $60,000 $100,000 Unlimited Unlimited $2,000 $24,000 $1,000 $2,000Real Insurance Basics - International $10,000 N/A Unlimited Unlimited Unlimited $10,000 N/A $3,000Real Insurance Comprehensive - International $24,000 $24,000 Unlimited Unlimited Unlimited $20,000 $500 $3,000Travel Insurance Direct International Unlimited $50,000 Unlimited Unlimited $500 $24,000 $250 $4,000Travel Insuranz Classic $10,000 N/A $20,000,000 $40,000,000 $2,000 $10,000 $500 $500Woolworths Basic $10,000 N/A Unlimited Unlimited Unlimited $10,000 N/A $3,000Woolworths Comprehensive $24,000 $24,000 Unlimited Unlimited Unlimited $20,000 $500 $3,000Worldcare Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $24,000 $250 $3,000
1300 Insurance Plan A Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000AAMI International Travel Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 N/A $3,000Australia Post International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $15,000 $500 $3,000Citibank International - Premium $100,000 $50,000 Unlimited Unlimited Unlimited $20,000 $400 $3,500Downunder Insurance Plan C - Backpackers $5,000 $30,000 Unlimited Unlimited $1,500 $4,000 $500 $3,000Good2Go Essentials Travel Insurance $20,000 N/A $10,000,000 $10,000,000 $1,000 $6,000 N/A $250Medibank International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $16,000 $500 $3,000NRMA International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $24,000 $400 $3,000NRMA International Essentials Unlimited $20,000 $20,000,000 $20,000,000 20,000,00 $6,000 N/A $200Online Travel Insurance Plan A - Comprehensive $50,000 $50,000 Unlimited Unlimited $1,000 $1,000 $500 $3,000OUCH A Travel Plan Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 N/A $3,000Priceline Protects International - Essential $10,000 N/A Unlimited Unlimited Unlimited $3,000 N/A $1,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 156# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Family - International - Japan
Priceline Protects International - Premium $20,000 $50,000 Unlimited Unlimited Unlimited $10,000 $400 $3,500QBE A Travel Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 N/A $3,000Southern Cross Travel Insuranc Superworld $100,000 $200,000 Unlimited Unlimited $3,000 $50,000 $500 $3,000Travel Insuranz Premier $20,000 $40,000 $20,000,000 $40,000,000 $2,000 $14,000 $600 $500Virgin Australia Comprehensive Unlimited $50,000 Unlimited Unlimited $0 $10,000 $500 $3,000Virgin Australia Essentials Unlimited N/A Unlimited Unlimited $4,000 $10,000 N/A $3,000Virgin Money Comprehensive - Plan A Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $400 $3,000World Nomads Standard $7,000 N/A $10,000,000 $1,000,000 $1,000 $4,000 N/A $500
1Cover Direct Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $10,000 $250 $3,000AIG Gold (C12) Unlimited $50,000 Unlimited Unlimited $2,000 $30,000 $1,000 $3,000Allianz Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000American Express Comprehensive - Single Trip Internatio Unlimited $60,000 Unlimited Unlimited Unlimited $30,000 $500 $3,000American Express Essentials -Single Trip International $20,000 N/A Unlimited Unlimited Unlimited $10,000 $0 $1,500ANZ International Unlimited $50,000 Unlimited Unlimited $4,000 $30,000 $200 $6,000Big Sky Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000Budget Direct Plan A - Platinum Unlimited $40,000 Unlimited Unlimited $500 $10,000 $250 $3,000Budget Direct Plan B - Silver $20,000 N/A Unlimited Unlimited $500 $6,000 N/A $3,000CGU Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000Citibank International - Elite Unlimited $200,000 Unlimited Unlimited Unlimited $60,000 $400 $3,500Columbus Direct Premier $30,000 $150,000 $40,000,000 $40,000,000 $4,000 $15,000 $2,000 $3,000Columbus Direct Standard $20,000 $100,000 $25,000,000 $25,000,000 $2,000 $12,000 $1,000 $3,000Covermore Essentials - International $10,000 $20,000 $20,000,000 $20,000,000 20,000,00 $6,000 N/A $200
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 157# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Family - International - Japan
Covermore Travelsure - International $10,000 $40,000 Unlimited Unlimited Unlimited $12,000 $200 $2,500Downunder Insurance Plan A - Comprehensive $20,000 $60,000 Unlimited Unlimited $750 $10,000 $500 $3,000Fastcover Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000Fastcover Plan D - Comprehensive with Snow C Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000Fastcover Plan E - Standard Unlimited $30,000 Unlimited Unlimited $500 $10,000 N/A $3,000GIO Holiday Travel Insurance Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000Go Insurance Go Basic - International $60,000 $80,000 $20,000,000 $40,000,000 $3,000 $30,000 $1,000 $2,000Go Insurance Go Plus - International $100,000 $100,000 $20,000,000 $40,000,000 $6,000 $40,000 $2,000 $3,000Good2Go One-Trip Plans - F12, C12, D12, E12 Unlimited $50,000 Unlimited Unlimited $2,000 $3,000 $12,000 $600Greater Building Society Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000HBF Insurance Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000HCF Insurance International Travel Plan Unlimited $50,000 Unlimited Unlimited Unlimited $24,000 $500 $6,000HSBC Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000Hume Building Society Plan A - Comprehensive Unlimited $30,000 Unlimited Unlimited $500 $15,000 $500 $3,000itrek Gold $30,000 $30,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000itrek Platinum Unlimited $30,000 Unlimited Unlimited $1,000 $10,000 $500 $3,000Kango Cover L2 - Rock Wallaby Cover $20,000 N/A $5,000,000 $10,000,000 $1,000 $6,000 N/A $250Kango Cover L3 - Wallaby Cover $25,000 N/A $5,000,000 $10,000,000 $1,000 $10,000 $250 $3,000Kango Cover L4 - Eastern Grey Cover $25,000 N/A $12,500,000 $25,000,000 $2,000 $12,000 $500 $3,000Kango Cover L5 - Big Red Cover $30,000 $100,000 Unlimited Unlimited $2,000 $15,000 $750 $3,000multitrip.com.au International - Premier Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 $800 N/AMyCover Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000nab Plan A - International Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000OUCH Premier Plus Extras Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 $200 $6,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 158# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Family - International - Japan
People's Choice Credit Union Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000QBE Premier Plus Extras Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 $200 $6,000RAC Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500Simply Travel Insurance Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000St.George Bank Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000Suncorp Bank Holiday Travel Insurance - Single Trip Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000Travel Insuranz Deluxe $40,000 $120,000 $20,000,000 $40,000,000 $4,000 $30,000 $2,400 $3,000Travellers Choice Comprehensive - International Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $200 $3,000Virgin Money Essentials - Plan E Unlimited N/A Unlimited Unlimited $1,000 $6,000 N/A $3,000Webjet Comprehensive - Plan A Unlimited $50,000 Unlimited Unlimited $2,000 $10,000 $500 $500Webjet Essentials - Plan B $10,000 $30,000 $10,000,000 $10,000,000 $2,000 $3,000 $250 $500Westpac Holiday Travel Insurance Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000World Nomads Explorer Unlimited $25,000 Unlimited Unlimited $1,000 $20,000 $250 $2,000
Aussie Travel Cover Basic - Super $6,000 $20,000 Unlimited Unlimited $1,000 $6,000 $250 $1,500Aussie Travel Cover Plan A - Super Unlimited $50,000 Unlimited Unlimited $1,000 $16,000 $250 $4,000Australian Unity Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000BUPA International - Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000CHI Travel Insurance Basic - International $6,000 $20,000 Unlimited Unlimited $500 $6,000 $500 $3,000CHI Travel Insurance Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $16,000 $250 $3,000multitrip.com.au International - Premier $30,000 $40,000 Unlimited Unlimited $2,000 $15,000 $400 N/AOnepath International Travel Unlimited $50,000 Unlimited Unlimited $4,000 $30,000 $200 $6,000RAC Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 159# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Family - International - Japan
RACQ Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500RACV Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500Ski Insurance Plan A - International Unlimited $50,000 Unlimited Unlimited $500 $10,000 $500 $3,000Suresave Budget $10,000 N/A Unlimited Unlimited $1,000 $10,000 $500 $4,000Suresave Comprehensive Unlimited $50,000 Unlimited Unlimited $1,000 $24,000 $500 $4,000Zuji Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $10,000 $500 $3,000
HCF Insurance Elements Plan $20,000 N/A $20,000,000 $20,000,000 20,000,00 $6,000 N/A $300Hume Building Society Plan D - Snow Cover Unlimited $30,000 Unlimited Unlimited $500 $15,000 $500 $3,000multitrip.com.au International - Essentials $6,000 $20,000 $10,000,000 $20,000,000 $2,000 $4,000 N/A N/ARACQ Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200RACV Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200Travellers Choice Basic - International Unlimited $22,000 $20,000,000 $20,000,000 20,000,00 $3,000 N/A $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 160# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Family - International - New Zealand
AAMI International Travel Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 N/A $3,000American Express Comprehensive - Single Trip Internatio Unlimited $60,000 Unlimited Unlimited Unlimited $30,000 $500 $3,000Downunder Insurance Plan C - Backpackers $5,000 $30,000 Unlimited Unlimited $1,500 $4,000 $500 $3,000Good2Go Essentials Travel Insurance $20,000 N/A $10,000,000 $10,000,000 $1,000 $6,000 N/A $250Insure and Go Gold Unlimited $130,000 Unlimited Unlimited $2,000 $32,000 $2,000 $3,000Insure and Go Silver $60,000 $100,000 Unlimited Unlimited $2,000 $24,000 $1,000 $2,000Kango Cover L2 - Rock Wallaby Cover $20,000 N/A $5,000,000 $10,000,000 $1,000 $6,000 N/A $250Real Insurance Basics - International $10,000 N/A Unlimited Unlimited Unlimited $10,000 N/A $3,000Real Insurance Comprehensive - International $24,000 $24,000 Unlimited Unlimited Unlimited $20,000 $500 $3,000Southern Cross Travel Insuranc New Zealand / South Pacific $100,000 $200,000 Unlimited Unlimited $3,000 $50,000 $500 $3,000Travel Insurance Direct International Unlimited $50,000 Unlimited Unlimited $500 $24,000 $250 $4,000Travel Insuranz Classic $10,000 N/A $20,000,000 $40,000,000 $2,000 $10,000 $500 $500Worldcare Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $24,000 $250 $3,000
1300 Insurance Plan A Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,0001Cover Direct Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $10,000 $250 $3,000American Express Essentials -Single Trip International $20,000 N/A Unlimited Unlimited Unlimited $10,000 $0 $1,500Australia Post International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $15,000 $500 $3,000Budget Direct Plan A - Platinum Unlimited $40,000 Unlimited Unlimited $500 $10,000 $250 $3,000Downunder Insurance Plan A - Comprehensive $20,000 $60,000 Unlimited Unlimited $750 $10,000 $500 $3,000GIO Holiday Travel Insurance Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000Good2Go One-Trip Plans - F12, C12, D12, E12 Unlimited $50,000 Unlimited Unlimited $2,000 $3,000 $12,000 $600HCF Insurance International Travel Plan Unlimited $50,000 Unlimited Unlimited Unlimited $24,000 $500 $6,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 161# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Family - International - New Zealand
itrek Platinum Unlimited $30,000 Unlimited Unlimited $1,000 $10,000 $500 $3,000Kango Cover L3 - Wallaby Cover $25,000 N/A $5,000,000 $10,000,000 $1,000 $10,000 $250 $3,000Medibank International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $16,000 $500 $3,000NRMA International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $24,000 $400 $3,000NRMA International Essentials Unlimited $20,000 $20,000,000 $20,000,000 20,000,00 $6,000 N/A $200Online Travel Insurance Plan A - Comprehensive $50,000 $50,000 Unlimited Unlimited $1,000 $1,000 $500 $3,000OUCH C Travel Plan Unlimited $20,000 Unlimited Unlimited Unlimited $30,000 N/A $1,000Travel Insuranz Deluxe $40,000 $120,000 $20,000,000 $40,000,000 $4,000 $30,000 $2,400 $3,000Travel Insuranz Premier $20,000 $40,000 $20,000,000 $40,000,000 $2,000 $14,000 $600 $500Virgin Australia Comprehensive Unlimited $50,000 Unlimited Unlimited $0 $10,000 $500 $3,000Virgin Money Comprehensive - Plan A Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $400 $3,000Virgin Money Essentials - Plan E Unlimited N/A Unlimited Unlimited $1,000 $6,000 N/A $3,000Webjet Comprehensive - Plan A Unlimited $50,000 Unlimited Unlimited $2,000 $10,000 $500 $500Woolworths Comprehensive $24,000 $24,000 Unlimited Unlimited Unlimited $20,000 $500 $3,000
AIG Bronze (E12) Unlimited $50,000 Unlimited Unlimited $2,000 $30,000 $1,000 $3,000Allianz Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000ANZ International Unlimited $50,000 Unlimited Unlimited $4,000 $30,000 $200 $6,000Aussie Travel Cover Basic - NZ/Indonesia/Fiji $6,000 $20,000 Unlimited Unlimited $1,000 $6,000 $250 $1,500Australian Unity Economy Unlimited $20,000 $250,000 $250,000 $2,000 $7,000 N/A $500Australian Unity Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000Big Sky Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000Budget Direct Plan B - Silver $20,000 N/A Unlimited Unlimited $500 $6,000 N/A $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 162# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Family - International - New Zealand
CGU Economy Unlimited $20,000 $250,000 $250,000 $2,000 $7,000 N/A $500CGU Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000CHI Travel Insurance Basic - International $6,000 $20,000 Unlimited Unlimited $500 $6,000 $500 $3,000CHI Travel Insurance Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $16,000 $250 $3,000Citibank International - Essential $50,000 $40,000 Unlimited Unlimited Unlimited $10,000 N/A $3,500Citibank International - Premium $100,000 $50,000 Unlimited Unlimited Unlimited $20,000 $400 $3,500Columbus Direct Premier $30,000 $150,000 $40,000,000 $40,000,000 $4,000 $15,000 $2,000 $3,000Columbus Direct Standard $20,000 $100,000 $25,000,000 $25,000,000 $2,000 $12,000 $1,000 $3,000Covermore Travelsure - International $10,000 $40,000 Unlimited Unlimited Unlimited $12,000 $200 $2,500Fastcover Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000Fastcover Plan D - Comprehensive with Snow C Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000Fastcover Plan E - Standard Unlimited $30,000 Unlimited Unlimited $500 $10,000 N/A $3,000Go Insurance Go Basic - International $60,000 $80,000 $20,000,000 $40,000,000 $3,000 $30,000 $1,000 $2,000Go Insurance Go Plus - International $100,000 $100,000 $20,000,000 $40,000,000 $6,000 $40,000 $2,000 $3,000Greater Building Society Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000HBF Insurance Economy Unlimited $20,000 $250,000 $250,000 $2,000 $7,000 N/A $500HBF Insurance Standard Unlimited $30,000 $600,000 $600,000 $2,000 $10,000 N/A $2,000HBF Insurance Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000HSBC Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000Hume Building Society Plan A - Comprehensive Unlimited $30,000 Unlimited Unlimited $500 $15,000 $500 $3,000Hume Building Society Plan D - Snow Cover Unlimited $30,000 Unlimited Unlimited $500 $15,000 $500 $3,000itrek Gold $30,000 $30,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000Kango Cover L4 - Eastern Grey Cover $25,000 N/A $12,500,000 $25,000,000 $2,000 $12,000 $500 $3,000Kango Cover L5 - Big Red Cover $30,000 $100,000 Unlimited Unlimited $2,000 $15,000 $750 $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 163# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Family - International - New Zealand
multitrip.com.au International - Premier $30,000 $40,000 Unlimited Unlimited $2,000 $15,000 $400 N/Amultitrip.com.au International - Premier Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 $800 N/AMyCover Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000nab Plan A - International Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000Onepath International Travel Unlimited $50,000 Unlimited Unlimited $4,000 $30,000 $200 $6,000OUCH A Travel Plan Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 N/A $3,000OUCH B Travel Plan Unlimited $36,000 Unlimited Unlimited Unlimited $30,000 N/A $2,000OUCH Premier Plus Extras Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 $200 $6,000People's Choice Credit Union Economy Unlimited $20,000 $250,000 $250,000 $2,000 $7,000 N/A $500People's Choice Credit Union Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000Priceline Protects International - Essential $10,000 N/A Unlimited Unlimited Unlimited $3,000 N/A $1,000Priceline Protects International - Premium $20,000 $50,000 Unlimited Unlimited Unlimited $10,000 $400 $3,500QBE A Travel Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 N/A $3,000QBE B Travel Unlimited $36,000 Unlimited Unlimited Unlimited $30,000 N/A $2,000QBE C Travel Unlimited $20,000 Unlimited Unlimited Unlimited $30,000 N/A $1,000QBE Premier Plus Extras Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 $200 $6,000RAC Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500RACQ Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500RACV Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500Simply Travel Insurance Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000Ski Insurance Plan A - International Unlimited $50,000 Unlimited Unlimited $500 $10,000 $500 $3,000St.George Bank Economy Unlimited $20,000 $250,000 $250,000 $2,000 $7,000 N/A $500St.George Bank Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000Suncorp Bank Holiday Travel Insurance - Single Trip Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 164# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Family - International - New Zealand
Suresave Budget $10,000 N/A Unlimited Unlimited $1,000 $10,000 $500 $4,000Suresave Comprehensive Unlimited $50,000 Unlimited Unlimited $1,000 $24,000 $500 $4,000Webjet Essentials - Plan B $10,000 $30,000 $10,000,000 $10,000,000 $2,000 $3,000 $250 $500Westpac Holiday Travel Insurance Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000Woolworths Basic $10,000 N/A Unlimited Unlimited Unlimited $10,000 N/A $3,000Zuji Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $10,000 $500 $3,000
Aussie Travel Cover Plan A - NZ/Indonesia/Fiji Unlimited $20,000 Unlimited Unlimited $1,000 $6,000 $250 $3,000Australian Unity Standard Unlimited $30,000 $600,000 $600,000 $2,000 $10,000 N/A $2,000Australian Unity Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000BUPA International - Economy Unlimited $20,000 $250,000 $250,000 $2,000 $7,000 N/A $500BUPA International - Super Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000BUPA International - Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000CGU Standard Unlimited $30,000 $600,000 $600,000 $2,000 $10,000 N/A $2,000CGU Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000Citibank International - Elite Unlimited $200,000 Unlimited Unlimited Unlimited $60,000 $400 $3,500Covermore Essentials - International $10,000 $20,000 $20,000,000 $20,000,000 20,000,00 $6,000 N/A $200HBF Insurance Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000multitrip.com.au International - Essentials $6,000 $20,000 $10,000,000 $20,000,000 $2,000 $4,000 N/A N/APeople's Choice Credit Union Standard Unlimited $30,000 $600,000 $600,000 $2,000 $10,000 N/A $2,000People's Choice Credit Union Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000St.George Bank Standard Unlimited $30,000 $600,000 $600,000 $2,000 $10,000 N/A $2,000St.George Bank Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 165# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Family - International - New Zealand
Travellers Choice Comprehensive - International Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $200 $3,000World Nomads Explorer Unlimited $25,000 Unlimited Unlimited $1,000 $20,000 $250 $2,000
BUPA International - Standard Unlimited $30,000 $600,000 $600,000 $2,000 $10,000 N/A $2,000HCF Insurance Elements Plan $20,000 N/A $20,000,000 $20,000,000 20,000,00 $6,000 N/A $300RAC Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200RACQ Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200RACV Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200Travellers Choice Basic - International Unlimited $22,000 $20,000,000 $20,000,000 20,000,00 $3,000 N/A $3,000World Nomads Standard $7,000 N/A $10,000,000 $1,000,000 $1,000 $4,000 N/A $500
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 166# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Family - International - South Africa
Downunder Insurance Plan C - Backpackers $5,000 $30,000 Unlimited Unlimited $1,500 $4,000 $500 $3,000Good2Go Essentials Travel Insurance $20,000 N/A $10,000,000 $10,000,000 $1,000 $6,000 N/A $250Insure and Go Gold Unlimited $130,000 Unlimited Unlimited $2,000 $32,000 $2,000 $3,000Insure and Go Silver $60,000 $100,000 Unlimited Unlimited $2,000 $24,000 $1,000 $2,000Kango Cover L2 - Rock Wallaby Cover $20,000 N/A $5,000,000 $10,000,000 $1,000 $6,000 N/A $250Southern Cross Travel Insuranc World $100,000 $200,000 Unlimited Unlimited $3,000 $50,000 $500 $3,000Travel Insurance Direct International Unlimited $50,000 Unlimited Unlimited $500 $24,000 $250 $4,000Travel Insuranz Classic $10,000 N/A $20,000,000 $40,000,000 $2,000 $10,000 $500 $500Virgin Money Comprehensive - Plan A Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $400 $3,000Woolworths Comprehensive $24,000 $24,000 Unlimited Unlimited Unlimited $20,000 $500 $3,000
1Cover Direct Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $10,000 $250 $3,000AAMI International Travel Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 N/A $3,000Citibank International - Essential $50,000 $40,000 Unlimited Unlimited Unlimited $10,000 N/A $3,500Citibank International - Premium $100,000 $50,000 Unlimited Unlimited Unlimited $20,000 $400 $3,500Downunder Insurance Plan A - Comprehensive $20,000 $60,000 Unlimited Unlimited $750 $10,000 $500 $3,000GIO Holiday Travel Insurance Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000Go Insurance Go Basic - International $60,000 $80,000 $20,000,000 $40,000,000 $3,000 $30,000 $1,000 $2,000Go Insurance Go Plus - International $100,000 $100,000 $20,000,000 $40,000,000 $6,000 $40,000 $2,000 $3,000Good2Go One-Trip Plans - F12, C12, D12, E12 Unlimited $50,000 Unlimited Unlimited $2,000 $3,000 $12,000 $600itrek Platinum Unlimited $30,000 Unlimited Unlimited $1,000 $10,000 $500 $3,000Kango Cover L3 - Wallaby Cover $25,000 N/A $5,000,000 $10,000,000 $1,000 $10,000 $250 $3,000MyCover Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 167# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Family - International - South Africa
OUCH A Travel Plan Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 N/A $3,000Priceline Protects International - Premium $20,000 $50,000 Unlimited Unlimited Unlimited $10,000 $400 $3,500QBE A Travel Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 N/A $3,000Real Insurance Basics - International $10,000 N/A Unlimited Unlimited Unlimited $10,000 N/A $3,000Real Insurance Comprehensive - International $24,000 $24,000 Unlimited Unlimited Unlimited $20,000 $500 $3,000Travel Insuranz Deluxe $40,000 $120,000 $20,000,000 $40,000,000 $4,000 $30,000 $2,400 $3,000Travel Insuranz Premier $20,000 $40,000 $20,000,000 $40,000,000 $2,000 $14,000 $600 $500Virgin Money Essentials - Plan E Unlimited N/A Unlimited Unlimited $1,000 $6,000 N/A $3,000Woolworths Basic $10,000 N/A Unlimited Unlimited Unlimited $10,000 N/A $3,000Worldcare Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $24,000 $250 $3,000
1300 Insurance Plan A Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000AIG Gold (C12) Unlimited $50,000 Unlimited Unlimited $2,000 $30,000 $1,000 $3,000Allianz Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000American Express Comprehensive - Single Trip Internatio Unlimited $60,000 Unlimited Unlimited Unlimited $30,000 $500 $3,000American Express Essentials -Single Trip International $20,000 N/A Unlimited Unlimited Unlimited $10,000 $0 $1,500ANZ International Unlimited $50,000 Unlimited Unlimited $4,000 $30,000 $200 $6,000Australia Post International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $15,000 $500 $3,000Australian Unity Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000Australian Unity Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000Big Sky Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000Budget Direct Plan A - Platinum Unlimited $40,000 Unlimited Unlimited $500 $10,000 $250 $3,000Budget Direct Plan B - Silver $20,000 N/A Unlimited Unlimited $500 $6,000 N/A $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 168# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Family - International - South Africa
BUPA International - Super Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000CGU Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000CGU Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000Citibank International - Elite Unlimited $200,000 Unlimited Unlimited Unlimited $60,000 $400 $3,500Columbus Direct Premier $30,000 $150,000 $40,000,000 $40,000,000 $4,000 $15,000 $2,000 $3,000Columbus Direct Standard $20,000 $100,000 $25,000,000 $25,000,000 $2,000 $12,000 $1,000 $3,000Covermore Travelsure - International $10,000 $40,000 Unlimited Unlimited Unlimited $12,000 $200 $2,500Fastcover Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000Fastcover Plan D - Comprehensive with Snow C Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000Fastcover Plan E - Standard Unlimited $30,000 Unlimited Unlimited $500 $10,000 N/A $3,000Greater Building Society Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000HBF Insurance Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000HBF Insurance Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000HCF Insurance International Travel Plan Unlimited $50,000 Unlimited Unlimited Unlimited $24,000 $500 $6,000Hume Building Society Plan A - Comprehensive Unlimited $30,000 Unlimited Unlimited $500 $15,000 $500 $3,000itrek Gold $30,000 $30,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000Kango Cover L4 - Eastern Grey Cover $25,000 N/A $12,500,000 $25,000,000 $2,000 $12,000 $500 $3,000Kango Cover L5 - Big Red Cover $30,000 $100,000 Unlimited Unlimited $2,000 $15,000 $750 $3,000Medibank International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $16,000 $500 $3,000multitrip.com.au International - Premier Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 $800 N/Anab Plan A - International Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000NRMA International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $24,000 $400 $3,000NRMA International Essentials Unlimited $20,000 $20,000,000 $20,000,000 20,000,00 $6,000 N/A $200Onepath International Travel Unlimited $50,000 Unlimited Unlimited $4,000 $30,000 $200 $6,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 169# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Family - International - South Africa
Online Travel Insurance Plan A - Comprehensive $50,000 $50,000 Unlimited Unlimited $1,000 $1,000 $500 $3,000OUCH Premier Plus Extras Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 $200 $6,000People's Choice Credit Union Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000People's Choice Credit Union Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000Priceline Protects International - Essential $10,000 N/A Unlimited Unlimited Unlimited $3,000 N/A $1,000QBE Premier Plus Extras Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 $200 $6,000Simply Travel Insurance Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000Ski Insurance Plan A - International Unlimited $50,000 Unlimited Unlimited $500 $10,000 $500 $3,000St.George Bank Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000St.George Bank Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000Suncorp Bank Holiday Travel Insurance - Single Trip Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000Virgin Australia Comprehensive Unlimited $50,000 Unlimited Unlimited $0 $10,000 $500 $3,000Virgin Australia Essentials Unlimited N/A Unlimited Unlimited $4,000 $10,000 N/A $3,000Webjet Comprehensive - Plan A Unlimited $50,000 Unlimited Unlimited $2,000 $10,000 $500 $500Webjet Essentials - Plan B $10,000 $30,000 $10,000,000 $10,000,000 $2,000 $3,000 $250 $500Westpac Holiday Travel Insurance Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000World Nomads Explorer Unlimited $25,000 Unlimited Unlimited $1,000 $20,000 $250 $2,000World Nomads Standard $7,000 N/A $10,000,000 $1,000,000 $1,000 $4,000 N/A $500
Aussie Travel Cover Basic - Super Plus $6,000 $20,000 Unlimited Unlimited $1,000 $6,000 $250 $1,500Aussie Travel Cover Plan A - Super Plus Unlimited $50,000 Unlimited Unlimited $1,000 $20,000 $250 $4,000BUPA International - Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000CHI Travel Insurance Basic - International $6,000 $20,000 Unlimited Unlimited $500 $6,000 $500 $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 170# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Family - International - South Africa
CHI Travel Insurance Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $16,000 $250 $3,000Covermore Essentials - International $10,000 $20,000 $20,000,000 $20,000,000 20,000,00 $6,000 N/A $200HSBC Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000Hume Building Society Plan D - Snow Cover Unlimited $30,000 Unlimited Unlimited $500 $15,000 $500 $3,000multitrip.com.au International - Premier $30,000 $40,000 Unlimited Unlimited $2,000 $15,000 $400 N/ARAC Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500RACQ Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500RACV Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500Suresave Budget $10,000 N/A Unlimited Unlimited $1,000 $10,000 $500 $4,000Suresave Comprehensive Unlimited $50,000 Unlimited Unlimited $1,000 $24,000 $500 $4,000Travellers Choice Comprehensive - International Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $200 $3,000Zuji Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $10,000 $500 $3,000
HCF Insurance Elements Plan $20,000 N/A $20,000,000 $20,000,000 20,000,00 $6,000 N/A $300multitrip.com.au International - Essentials $6,000 $20,000 $10,000,000 $20,000,000 $2,000 $4,000 N/A N/ARAC Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200RACQ Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200RACV Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200Travellers Choice Basic - International Unlimited $22,000 $20,000,000 $20,000,000 20,000,00 $3,000 N/A $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 171# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Family - International - Thailand
AAMI International Travel Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 N/A $3,000Citibank International - Essential $50,000 $40,000 Unlimited Unlimited Unlimited $10,000 N/A $3,500Good2Go Essentials Travel Insurance $20,000 N/A $10,000,000 $10,000,000 $1,000 $6,000 N/A $250Insure and Go Gold Unlimited $130,000 Unlimited Unlimited $2,000 $32,000 $2,000 $3,000Insure and Go Silver $60,000 $100,000 Unlimited Unlimited $2,000 $24,000 $1,000 $2,000OUCH B Travel Plan Unlimited $36,000 Unlimited Unlimited Unlimited $30,000 N/A $2,000Real Insurance Comprehensive - International $24,000 $24,000 Unlimited Unlimited Unlimited $20,000 $500 $3,000Southern Cross Travel Insuranc World $100,000 $200,000 Unlimited Unlimited $3,000 $50,000 $500 $3,000Travel Insurance Direct International Unlimited $50,000 Unlimited Unlimited $500 $24,000 $250 $4,000Travel Insuranz Classic $10,000 N/A $20,000,000 $40,000,000 $2,000 $10,000 $500 $500Woolworths Comprehensive $24,000 $24,000 Unlimited Unlimited Unlimited $20,000 $500 $3,000Worldcare Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $24,000 $250 $3,000
1300 Insurance Plan A Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000American Express Comprehensive - Single Trip Internatio Unlimited $60,000 Unlimited Unlimited Unlimited $30,000 $500 $3,000Budget Direct Plan A - Platinum Unlimited $40,000 Unlimited Unlimited $500 $10,000 $250 $3,000Budget Direct Plan B - Silver $20,000 N/A Unlimited Unlimited $500 $6,000 N/A $3,000Citibank International - Premium $100,000 $50,000 Unlimited Unlimited Unlimited $20,000 $400 $3,500Downunder Insurance Plan C - Backpackers $5,000 $30,000 Unlimited Unlimited $1,500 $4,000 $500 $3,000Fastcover Plan E - Standard Unlimited $30,000 Unlimited Unlimited $500 $10,000 N/A $3,000GIO Holiday Travel Insurance Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000Go Insurance Go Plus - International $100,000 $100,000 $20,000,000 $40,000,000 $6,000 $40,000 $2,000 $3,000Kango Cover L2 - Rock Wallaby Cover $20,000 N/A $5,000,000 $10,000,000 $1,000 $6,000 N/A $250
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 172# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Family - International - Thailand
MyCover Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000NRMA International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $24,000 $400 $3,000OUCH A Travel Plan Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 N/A $3,000Priceline Protects International - Essential $10,000 N/A Unlimited Unlimited Unlimited $3,000 N/A $1,000Priceline Protects International - Premium $20,000 $50,000 Unlimited Unlimited Unlimited $10,000 $400 $3,500QBE B Travel Unlimited $36,000 Unlimited Unlimited Unlimited $30,000 N/A $2,000Real Insurance Basics - International $10,000 N/A Unlimited Unlimited Unlimited $10,000 N/A $3,000Virgin Money Comprehensive - Plan A Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $400 $3,000Virgin Money Essentials - Plan E Unlimited N/A Unlimited Unlimited $1,000 $6,000 N/A $3,000Webjet Comprehensive - Plan A Unlimited $50,000 Unlimited Unlimited $2,000 $10,000 $500 $500Webjet Essentials - Plan B $10,000 $30,000 $10,000,000 $10,000,000 $2,000 $3,000 $250 $500Woolworths Basic $10,000 N/A Unlimited Unlimited Unlimited $10,000 N/A $3,000
1Cover Direct Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $10,000 $250 $3,000Allianz Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000American Express Essentials -Single Trip International $20,000 N/A Unlimited Unlimited Unlimited $10,000 $0 $1,500ANZ International Unlimited $50,000 Unlimited Unlimited $4,000 $30,000 $200 $6,000Australia Post International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $15,000 $500 $3,000Australian Unity Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000Big Sky Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000BUPA International - Super Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000CGU Standard Unlimited $30,000 $600,000 $600,000 $2,000 $10,000 N/A $2,000CGU Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 173# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Family - International - Thailand
Citibank International - Elite Unlimited $200,000 Unlimited Unlimited Unlimited $60,000 $400 $3,500Columbus Direct Premier $30,000 $150,000 $40,000,000 $40,000,000 $4,000 $15,000 $2,000 $3,000Columbus Direct Standard $20,000 $100,000 $25,000,000 $25,000,000 $2,000 $12,000 $1,000 $3,000Covermore Essentials - International $10,000 $20,000 $20,000,000 $20,000,000 20,000,00 $6,000 N/A $200Covermore Travelsure - International $10,000 $40,000 Unlimited Unlimited Unlimited $12,000 $200 $2,500Downunder Insurance Plan A - Comprehensive $20,000 $60,000 Unlimited Unlimited $750 $10,000 $500 $3,000Fastcover Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000Fastcover Plan D - Comprehensive with Snow C Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000Go Insurance Go Basic - International $60,000 $80,000 $20,000,000 $40,000,000 $3,000 $30,000 $1,000 $2,000Good2Go One-Trip Plans - F12, C12, D12, E12 Unlimited $50,000 Unlimited Unlimited $2,000 $3,000 $12,000 $600Greater Building Society Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000HBF Insurance Standard Unlimited $30,000 $600,000 $600,000 $2,000 $10,000 N/A $2,000HBF Insurance Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000HBF Insurance Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000HCF Insurance International Travel Plan Unlimited $50,000 Unlimited Unlimited Unlimited $24,000 $500 $6,000HSBC Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000Hume Building Society Plan A - Comprehensive Unlimited $30,000 Unlimited Unlimited $500 $15,000 $500 $3,000Hume Building Society Plan D - Snow Cover Unlimited $30,000 Unlimited Unlimited $500 $15,000 $500 $3,000itrek Gold $30,000 $30,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000itrek Platinum Unlimited $30,000 Unlimited Unlimited $1,000 $10,000 $500 $3,000Kango Cover L3 - Wallaby Cover $25,000 N/A $5,000,000 $10,000,000 $1,000 $10,000 $250 $3,000Kango Cover L4 - Eastern Grey Cover $25,000 N/A $12,500,000 $25,000,000 $2,000 $12,000 $500 $3,000Kango Cover L5 - Big Red Cover $30,000 $100,000 Unlimited Unlimited $2,000 $15,000 $750 $3,000Medibank International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $16,000 $500 $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 174# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Family - International - Thailand
multitrip.com.au International - Premier Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 $800 N/Anab Plan A - International Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000NRMA International Essentials Unlimited $20,000 $20,000,000 $20,000,000 20,000,00 $6,000 N/A $200Online Travel Insurance Plan A - Comprehensive $50,000 $50,000 Unlimited Unlimited $1,000 $1,000 $500 $3,000OUCH Premier Plus Extras Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 $200 $6,000People's Choice Credit Union Standard Unlimited $30,000 $600,000 $600,000 $2,000 $10,000 N/A $2,000People's Choice Credit Union Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000People's Choice Credit Union Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000QBE A Travel Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 N/A $3,000QBE Premier Plus Extras Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 $200 $6,000RAC Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500Simply Travel Insurance Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000Ski Insurance Plan A - International Unlimited $50,000 Unlimited Unlimited $500 $10,000 $500 $3,000St.George Bank Standard Unlimited $30,000 $600,000 $600,000 $2,000 $10,000 N/A $2,000St.George Bank Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000Suncorp Bank Holiday Travel Insurance - Single Trip Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000Travel Insuranz Deluxe $40,000 $120,000 $20,000,000 $40,000,000 $4,000 $30,000 $2,400 $3,000Travel Insuranz Premier $20,000 $40,000 $20,000,000 $40,000,000 $2,000 $14,000 $600 $500Travellers Choice Comprehensive - International Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $200 $3,000Virgin Australia Comprehensive Unlimited $50,000 Unlimited Unlimited $0 $10,000 $500 $3,000Virgin Australia Essentials Unlimited N/A Unlimited Unlimited $4,000 $10,000 N/A $3,000Westpac Holiday Travel Insurance Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000World Nomads Explorer Unlimited $25,000 Unlimited Unlimited $1,000 $20,000 $250 $2,000World Nomads Standard $7,000 N/A $10,000,000 $1,000,000 $1,000 $4,000 N/A $500
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 175# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Family - International - Thailand
AIG Silver (D12) Unlimited $50,000 Unlimited Unlimited $2,000 $30,000 $1,000 $3,000Aussie Travel Cover Basic - Standard $6,000 $20,000 Unlimited Unlimited $1,000 $6,000 $250 $1,500Aussie Travel Cover Plan A - Standard Unlimited $30,000 Unlimited Unlimited $1,000 $10,000 $250 $4,000Australian Unity Standard Unlimited $30,000 $600,000 $600,000 $2,000 $10,000 N/A $2,000Australian Unity Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000BUPA International - Standard Unlimited $30,000 $600,000 $600,000 $2,000 $10,000 N/A $2,000BUPA International - Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000CGU Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000CHI Travel Insurance Basic - International $6,000 $20,000 Unlimited Unlimited $500 $6,000 $500 $3,000CHI Travel Insurance Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $16,000 $250 $3,000multitrip.com.au International - Premier $30,000 $40,000 Unlimited Unlimited $2,000 $15,000 $400 N/AOnepath International Travel Unlimited $50,000 Unlimited Unlimited $4,000 $30,000 $200 $6,000RAC Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200RACQ Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500RACV Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500St.George Bank Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000Suresave Comprehensive Unlimited $50,000 Unlimited Unlimited $1,000 $24,000 $500 $4,000Zuji Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $10,000 $500 $3,000
HCF Insurance Elements Plan $20,000 N/A $20,000,000 $20,000,000 20,000,00 $6,000 N/A $300multitrip.com.au International - Essentials $6,000 $20,000 $10,000,000 $20,000,000 $2,000 $4,000 N/A N/ARACQ Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200RACV Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 176# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Family - International - Thailand
Suresave Budget $10,000 N/A Unlimited Unlimited $1,000 $10,000 $500 $4,000Travellers Choice Basic - International Unlimited $22,000 $20,000,000 $20,000,000 20,000,00 $3,000 N/A $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 177# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Family - International - United Kingdon
AAMI International Travel Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 N/A $3,000Good2Go Essentials Travel Insurance $20,000 N/A $10,000,000 $10,000,000 $1,000 $6,000 N/A $250Insure and Go Gold Unlimited $130,000 Unlimited Unlimited $2,000 $32,000 $2,000 $3,000Insure and Go Silver $60,000 $100,000 Unlimited Unlimited $2,000 $24,000 $1,000 $2,000OUCH B Travel Plan Unlimited $36,000 Unlimited Unlimited Unlimited $30,000 N/A $2,000Real Insurance Comprehensive - International $24,000 $24,000 Unlimited Unlimited Unlimited $20,000 $500 $3,000Southern Cross Travel Insuranc World $100,000 $200,000 Unlimited Unlimited $3,000 $50,000 $500 $3,000Travel Insurance Direct International Unlimited $50,000 Unlimited Unlimited $500 $24,000 $250 $4,000Travel Insuranz Classic $10,000 N/A $20,000,000 $40,000,000 $2,000 $10,000 $500 $500Woolworths Comprehensive $24,000 $24,000 Unlimited Unlimited Unlimited $20,000 $500 $3,000Worldcare Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $24,000 $250 $3,000
1Cover Direct Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $10,000 $250 $3,000Australia Post International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $15,000 $500 $3,000Citibank International - Essential $50,000 $40,000 Unlimited Unlimited Unlimited $10,000 N/A $3,500Downunder Insurance Plan C - Backpackers $5,000 $30,000 Unlimited Unlimited $1,500 $4,000 $500 $3,000GIO Holiday Travel Insurance Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000Go Insurance Go Plus - International $100,000 $100,000 $20,000,000 $40,000,000 $6,000 $40,000 $2,000 $3,000Good2Go One-Trip Plans - F12, C12, D12, E12 Unlimited $50,000 Unlimited Unlimited $2,000 $3,000 $12,000 $600itrek Platinum Unlimited $30,000 Unlimited Unlimited $1,000 $10,000 $500 $3,000Kango Cover L2 - Rock Wallaby Cover $20,000 N/A $5,000,000 $10,000,000 $1,000 $6,000 N/A $250Kango Cover L3 - Wallaby Cover $25,000 N/A $5,000,000 $10,000,000 $1,000 $10,000 $250 $3,000Medibank International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $16,000 $500 $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 178# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Family - International - United Kingdon
MyCover Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000NRMA International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $24,000 $400 $3,000NRMA International Essentials Unlimited $20,000 $20,000,000 $20,000,000 20,000,00 $6,000 N/A $200Online Travel Insurance Plan A - Comprehensive $50,000 $50,000 Unlimited Unlimited $1,000 $1,000 $500 $3,000OUCH A Travel Plan Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 N/A $3,000QBE B Travel Unlimited $36,000 Unlimited Unlimited Unlimited $30,000 N/A $2,000Real Insurance Basics - International $10,000 N/A Unlimited Unlimited Unlimited $10,000 N/A $3,000Virgin Money Comprehensive - Plan A Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $400 $3,000Virgin Money Essentials - Plan E Unlimited N/A Unlimited Unlimited $1,000 $6,000 N/A $3,000Webjet Comprehensive - Plan A Unlimited $50,000 Unlimited Unlimited $2,000 $10,000 $500 $500Woolworths Basic $10,000 N/A Unlimited Unlimited Unlimited $10,000 N/A $3,000
1300 Insurance Plan A Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000AIG Silver (D12) Unlimited $50,000 Unlimited Unlimited $2,000 $30,000 $1,000 $3,000Allianz Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000American Express Comprehensive - Single Trip Internatio Unlimited $60,000 Unlimited Unlimited Unlimited $30,000 $500 $3,000American Express Essentials -Single Trip International $20,000 N/A Unlimited Unlimited Unlimited $10,000 $0 $1,500ANZ International Unlimited $50,000 Unlimited Unlimited $4,000 $30,000 $200 $6,000Australian Unity Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000Big Sky Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000Budget Direct Plan A - Platinum Unlimited $40,000 Unlimited Unlimited $500 $10,000 $250 $3,000Budget Direct Plan B - Silver $20,000 N/A Unlimited Unlimited $500 $6,000 N/A $3,000BUPA International - Super Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 179# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Family - International - United Kingdon
CGU Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000Citibank International - Elite Unlimited $200,000 Unlimited Unlimited Unlimited $60,000 $400 $3,500Citibank International - Premium $100,000 $50,000 Unlimited Unlimited Unlimited $20,000 $400 $3,500Columbus Direct Premier $30,000 $150,000 $40,000,000 $40,000,000 $4,000 $15,000 $2,000 $3,000Columbus Direct Standard $20,000 $100,000 $25,000,000 $25,000,000 $2,000 $12,000 $1,000 $3,000Covermore Essentials - International $10,000 $20,000 $20,000,000 $20,000,000 20,000,00 $6,000 N/A $200Covermore Travelsure - International $10,000 $40,000 Unlimited Unlimited Unlimited $12,000 $200 $2,500Downunder Insurance Plan A - Comprehensive $20,000 $60,000 Unlimited Unlimited $750 $10,000 $500 $3,000Fastcover Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000Fastcover Plan D - Comprehensive with Snow C Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000Fastcover Plan E - Standard Unlimited $30,000 Unlimited Unlimited $500 $10,000 N/A $3,000Go Insurance Go Basic - International $60,000 $80,000 $20,000,000 $40,000,000 $3,000 $30,000 $1,000 $2,000Greater Building Society Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000HBF Insurance Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000HBF Insurance Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000HCF Insurance International Travel Plan Unlimited $50,000 Unlimited Unlimited Unlimited $24,000 $500 $6,000HSBC Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000Hume Building Society Plan A - Comprehensive Unlimited $30,000 Unlimited Unlimited $500 $15,000 $500 $3,000itrek Gold $30,000 $30,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000Kango Cover L4 - Eastern Grey Cover $25,000 N/A $12,500,000 $25,000,000 $2,000 $12,000 $500 $3,000Kango Cover L5 - Big Red Cover $30,000 $100,000 Unlimited Unlimited $2,000 $15,000 $750 $3,000nab Plan A - International Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000Onepath International Travel Unlimited $50,000 Unlimited Unlimited $4,000 $30,000 $200 $6,000OUCH Premier Plus Extras Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 $200 $6,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 180# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Family - International - United Kingdon
People's Choice Credit Union Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000People's Choice Credit Union Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000Priceline Protects International - Essential $10,000 N/A Unlimited Unlimited Unlimited $3,000 N/A $1,000Priceline Protects International - Premium $20,000 $50,000 Unlimited Unlimited Unlimited $10,000 $400 $3,500QBE A Travel Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 N/A $3,000QBE Premier Plus Extras Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 $200 $6,000RAC Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500Simply Travel Insurance Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000Ski Insurance Plan A - International Unlimited $50,000 Unlimited Unlimited $500 $10,000 $500 $3,000St.George Bank Super Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000Suncorp Bank Holiday Travel Insurance - Single Trip Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000Travel Insuranz Deluxe $40,000 $120,000 $20,000,000 $40,000,000 $4,000 $30,000 $2,400 $3,000Travel Insuranz Premier $20,000 $40,000 $20,000,000 $40,000,000 $2,000 $14,000 $600 $500Travellers Choice Comprehensive - International Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $200 $3,000Virgin Australia Comprehensive Unlimited $50,000 Unlimited Unlimited $0 $10,000 $500 $3,000Virgin Australia Essentials Unlimited N/A Unlimited Unlimited $4,000 $10,000 N/A $3,000Webjet Essentials - Plan B $10,000 $30,000 $10,000,000 $10,000,000 $2,000 $3,000 $250 $500Westpac Holiday Travel Insurance Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000World Nomads Explorer Unlimited $25,000 Unlimited Unlimited $1,000 $20,000 $250 $2,000World Nomads Standard $7,000 N/A $10,000,000 $1,000,000 $1,000 $4,000 N/A $500
Aussie Travel Cover Basic - Standard $6,000 $20,000 Unlimited Unlimited $1,000 $6,000 $250 $1,500Aussie Travel Cover Plan A - Standard Unlimited $30,000 Unlimited Unlimited $1,000 $10,000 $250 $4,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 181# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Family - International - United Kingdon
Australian Unity Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000BUPA International - Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000CGU Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000CHI Travel Insurance Basic - International $6,000 $20,000 Unlimited Unlimited $500 $6,000 $500 $3,000CHI Travel Insurance Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $16,000 $250 $3,000Hume Building Society Plan D - Snow Cover Unlimited $30,000 Unlimited Unlimited $500 $15,000 $500 $3,000multitrip.com.au International - Premier Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 $800 N/ARAC Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200RACQ Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500RACV Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500St.George Bank Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000Suresave Budget $10,000 N/A Unlimited Unlimited $1,000 $10,000 $500 $4,000Suresave Comprehensive Unlimited $50,000 Unlimited Unlimited $1,000 $24,000 $500 $4,000Zuji Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $10,000 $500 $3,000
HCF Insurance Elements Plan $20,000 N/A $20,000,000 $20,000,000 20,000,00 $6,000 N/A $300multitrip.com.au International - Essentials $6,000 $20,000 $10,000,000 $20,000,000 $2,000 $4,000 N/A N/Amultitrip.com.au International - Premier $30,000 $40,000 Unlimited Unlimited $2,000 $15,000 $400 N/ARACQ Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200RACV Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200Travellers Choice Basic - International Unlimited $22,000 $20,000,000 $20,000,000 20,000,00 $3,000 N/A $3,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 182# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Family - International - USA
AAMI International Travel Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 N/A $3,000Citibank International - Essential $50,000 $40,000 Unlimited Unlimited Unlimited $10,000 N/A $3,500Downunder Insurance Plan C - Backpackers $5,000 $30,000 Unlimited Unlimited $1,500 $4,000 $500 $3,000Good2Go Essentials Travel Insurance $20,000 N/A $10,000,000 $10,000,000 $1,000 $6,000 N/A $250Insure and Go Gold Unlimited $130,000 Unlimited Unlimited $2,000 $32,000 $2,000 $3,000Insure and Go Silver $60,000 $100,000 Unlimited Unlimited $2,000 $24,000 $1,000 $2,000Southern Cross Travel Insuranc Superworld $100,000 $200,000 Unlimited Unlimited $3,000 $50,000 $500 $3,000Travel Insurance Direct International Unlimited $50,000 Unlimited Unlimited $500 $24,000 $250 $4,000Travel Insuranz Classic $10,000 N/A $20,000,000 $40,000,000 $2,000 $10,000 $500 $500Virgin Money Comprehensive - Plan A Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $400 $3,000
1300 Insurance Plan A Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,0001Cover Direct Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $10,000 $250 $3,000American Express Comprehensive - Single Trip Internatio Unlimited $60,000 Unlimited Unlimited Unlimited $30,000 $500 $3,000Budget Direct Plan A - Platinum Unlimited $40,000 Unlimited Unlimited $500 $10,000 $250 $3,000Citibank International - Premium $100,000 $50,000 Unlimited Unlimited Unlimited $20,000 $400 $3,500Downunder Insurance Plan A - Comprehensive $20,000 $60,000 Unlimited Unlimited $750 $10,000 $500 $3,000Fastcover Plan E - Standard Unlimited $30,000 Unlimited Unlimited $500 $10,000 N/A $3,000GIO Holiday Travel Insurance Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000itrek Platinum Unlimited $30,000 Unlimited Unlimited $1,000 $10,000 $500 $3,000Kango Cover L2 - Rock Wallaby Cover $20,000 N/A $5,000,000 $10,000,000 $1,000 $6,000 N/A $250MyCover Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000Priceline Protects International - Essential $10,000 N/A Unlimited Unlimited Unlimited $3,000 N/A $1,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 183# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Family - International - USA
Priceline Protects International - Premium $20,000 $50,000 Unlimited Unlimited Unlimited $10,000 $400 $3,500Real Insurance Basics - International $10,000 N/A Unlimited Unlimited Unlimited $10,000 N/A $3,000Real Insurance Comprehensive - International $24,000 $24,000 Unlimited Unlimited Unlimited $20,000 $500 $3,000Travel Insuranz Premier $20,000 $40,000 $20,000,000 $40,000,000 $2,000 $14,000 $600 $500Virgin Money Essentials - Plan E Unlimited N/A Unlimited Unlimited $1,000 $6,000 N/A $3,000Webjet Comprehensive - Plan A Unlimited $50,000 Unlimited Unlimited $2,000 $10,000 $500 $500Woolworths Basic $10,000 N/A Unlimited Unlimited Unlimited $10,000 N/A $3,000Woolworths Comprehensive $24,000 $24,000 Unlimited Unlimited Unlimited $20,000 $500 $3,000Worldcare Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $24,000 $250 $3,000
Allianz Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000American Express Essentials -Single Trip International $20,000 N/A Unlimited Unlimited Unlimited $10,000 $0 $1,500ANZ International Unlimited $50,000 Unlimited Unlimited $4,000 $30,000 $200 $6,000Australia Post International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $15,000 $500 $3,000Australian Unity Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000Big Sky Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000Budget Direct Plan B - Silver $20,000 N/A Unlimited Unlimited $500 $6,000 N/A $3,000BUPA International - Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $20,000 N/A $3,000CGU Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000Citibank International - Elite Unlimited $200,000 Unlimited Unlimited Unlimited $60,000 $400 $3,500Columbus Direct Premier $30,000 $150,000 $40,000,000 $40,000,000 $4,000 $15,000 $2,000 $3,000Columbus Direct Standard $20,000 $100,000 $25,000,000 $25,000,000 $2,000 $12,000 $1,000 $3,000Covermore Essentials - International $10,000 $20,000 $20,000,000 $20,000,000 20,000,00 $6,000 N/A $200
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 184# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Family - International - USA
Covermore Travelsure - International $10,000 $40,000 Unlimited Unlimited Unlimited $12,000 $200 $2,500Fastcover Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000Fastcover Plan D - Comprehensive with Snow C Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000Go Insurance Go Basic - International $60,000 $80,000 $20,000,000 $40,000,000 $3,000 $30,000 $1,000 $2,000Go Insurance Go Plus - International $100,000 $100,000 $20,000,000 $40,000,000 $6,000 $40,000 $2,000 $3,000Good2Go One-Trip Plans - F12, C12, D12, E12 Unlimited $50,000 Unlimited Unlimited $2,000 $3,000 $12,000 $600Greater Building Society Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000HBF Insurance Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000HCF Insurance International Travel Plan Unlimited $50,000 Unlimited Unlimited Unlimited $24,000 $500 $6,000HSBC Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000Hume Building Society Plan A - Comprehensive Unlimited $30,000 Unlimited Unlimited $500 $15,000 $500 $3,000Hume Building Society Plan D - Snow Cover Unlimited $30,000 Unlimited Unlimited $500 $15,000 $500 $3,000itrek Gold $30,000 $30,000 Unlimited Unlimited $1,000 $10,000 N/A $3,000Kango Cover L3 - Wallaby Cover $25,000 N/A $5,000,000 $10,000,000 $1,000 $10,000 $250 $3,000Kango Cover L4 - Eastern Grey Cover $25,000 N/A $12,500,000 $25,000,000 $2,000 $12,000 $500 $3,000Kango Cover L5 - Big Red Cover $30,000 $100,000 Unlimited Unlimited $2,000 $15,000 $750 $3,000Medibank International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $16,000 $500 $3,000nab Plan A - International Unlimited $50,000 Unlimited Unlimited $500 $15,000 $500 $3,000NRMA International Comprehensive Unlimited $50,000 Unlimited Unlimited Unlimited $24,000 $400 $3,000NRMA International Essentials Unlimited $20,000 $20,000,000 $20,000,000 20,000,00 $6,000 N/A $200Online Travel Insurance Plan A - Comprehensive $50,000 $50,000 Unlimited Unlimited $1,000 $1,000 $500 $3,000OUCH Premier Plus Extras Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 $200 $6,000People's Choice Credit Union Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000QBE Premier Plus Extras Unlimited $50,000 Unlimited Unlimited Unlimited $30,000 $200 $6,000
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 185# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Family - International - USA
RAC Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500Simply Travel Insurance Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $15,000 $250 $3,000Ski Insurance Plan A - International Unlimited $50,000 Unlimited Unlimited $500 $10,000 $500 $3,000St.George Bank Super Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 N/A $4,000Suncorp Bank Holiday Travel Insurance - Single Trip Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000Travel Insuranz Deluxe $40,000 $120,000 $20,000,000 $40,000,000 $4,000 $30,000 $2,400 $3,000Virgin Australia Comprehensive Unlimited $50,000 Unlimited Unlimited $0 $10,000 $500 $3,000Virgin Australia Essentials Unlimited N/A Unlimited Unlimited $4,000 $10,000 N/A $3,000Webjet Essentials - Plan B $10,000 $30,000 $10,000,000 $10,000,000 $2,000 $3,000 $250 $500Westpac Holiday Travel Insurance Unlimited $50,000 Unlimited Unlimited $2,000 $12,000 $500 $3,000World Nomads Explorer Unlimited $25,000 Unlimited Unlimited $1,000 $20,000 $250 $2,000World Nomads Standard $7,000 N/A $10,000,000 $1,000,000 $1,000 $4,000 N/A $500
AIG Platinum (F12) Unlimited $50,000 Unlimited Unlimited $2,000 $30,000 $1,000 $3,000Aussie Travel Cover Basic - Super Plus $6,000 $20,000 Unlimited Unlimited $1,000 $6,000 $250 $1,500Aussie Travel Cover Plan A - Super Plus Unlimited $50,000 Unlimited Unlimited $1,000 $20,000 $250 $4,000CHI Travel Insurance Basic - International $6,000 $20,000 Unlimited Unlimited $500 $6,000 $500 $3,000CHI Travel Insurance Plan A - Comprehensive Unlimited $50,000 Unlimited Unlimited $500 $16,000 $250 $3,000multitrip.com.au International - Premier Plus Unlimited $50,000 Unlimited Unlimited $2,000 $24,000 $800 N/AOnepath International Travel Unlimited $50,000 Unlimited Unlimited $4,000 $30,000 $200 $6,000RAC Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200RACQ Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500RACV Premium Unlimited $50,000 Unlimited Unlimited $1,000 $15,000 $500 $2,500
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 186# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)
Travel Insurance Star RatingsWe endeavour to include the majority of product providers in the market and to compare the product features most relevant to consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating nor every feature compared that is relevant to you.
Report Date: August 2014
Cancellation Fee Cover Item Limit
LaptopTheft of
CashProduct 24 Hr
Helpline Overseas Hospital
Company Name Luggage/Personal Effects
Repatriation /Evacuation
Overseas Dental
Personal BelongingsOverseas MedicalAccidental
Death Cover
Family - International - USA
Suresave Budget $10,000 N/A Unlimited Unlimited $1,000 $10,000 $500 $4,000Suresave Comprehensive Unlimited $50,000 Unlimited Unlimited $1,000 $24,000 $500 $4,000Travellers Choice Basic - International Unlimited $22,000 $20,000,000 $20,000,000 20,000,00 $3,000 N/A $3,000Travellers Choice Comprehensive - International Unlimited $25,000 Unlimited Unlimited Unlimited $12,000 $200 $3,000Zuji Comprehensive Unlimited $25,000 Unlimited Unlimited $500 $10,000 $500 $3,000
HCF Insurance Elements Plan $20,000 N/A $20,000,000 $20,000,000 20,000,00 $6,000 N/A $300multitrip.com.au International - Essentials $6,000 $20,000 $10,000,000 $20,000,000 $2,000 $4,000 N/A N/Amultitrip.com.au International - Premier $30,000 $40,000 Unlimited Unlimited $2,000 $15,000 $400 N/ARACQ Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200RACV Essentials $2,000 $20,000 Unlimited Unlimited $1,000 $5,000 N/A $200
your guide to product excellence
TRAVEL INSURANCE STAR RATINGS 2014 - PAGE 187# Limits indicated are for per adult insuredReport Date: August, 2014 (All information correct as at 1 June 2014)