2013 ncpmi annual conference lee congdon chief information officer @lcongdon

2013 NCPMI Annual Conference

Lee Congdon

Leading the Red Hat Way

Chief Information Officer

@lcongdon

2013 NCPMI Annual Conference Twitter: @lcongdon

Every Leadership Situation is Different

• You must analyze your situation• There are no guaranteed formulas• Situations are not static• Challenge creates opportunity


Everything Everywhere is Changing

• Moving from industrial to information society• Old tools are becoming less relevant• Consumer solutions are driving technology• Always connected is the norm• Social tools are dominating


There are No Guaranteed Formulas

• Collaboration and contention• Appetite for and acceptance of change• Pace of change in external climate• Resource constraints• Tactical versus strategic


Culture Comes First

• The Open Source Way is our leadership style at Red Hat

• If you have the culture you need, cherish and nurture it

• If you don’t have it, you and your organization must build it


Your Team is Important

• Right people• Solid leadership• Relevant objectives• Right motivation• Growth opportunities


You Must Execute

• Project and program management enables strong leadership

• Without basic capability, leading change becomes even more difficult

• Industry best practices can help


Adopt and Adapt Best Practices

• Great starting point for what you need• Obviously, must be tailored• Help and documentation available• Not the ultimate goal


Experiment!

• Just because it works today…• Sometimes it takes multiple approaches• Fail fast is worth considering• Foster an expectation of innovation


The Future is Coming

• Even more mobile• Even more social• Ubiquitous, utility computing (= “cloud”)• Global audience


Communicate, Communicate, Communicate

• Traditional means will continue• Business social is the new frontier• Internal and external communications are

both essential• Personal and work personas are becoming

less independent


Reflection

• Passion for the mission• Global is the new normal• Rapid growth is a great problem to have• Resources play a vital role• People remain the essential ingredient


Connection

People thrive when they are part of a community connected by

their ideas and passions


Transparency

People grow and learn by sharing, not withholding

information


Meritocracy

The best ideas win

Respect is earned by making visible contributions, rather than

just by title or rank


Collaboration

People are given the opportunity to offer ideas and feedback to

both peers and leaders


Trust

These traits lay the foundation for leading the Red Hat way, but

people must also trust that a leader has their best interests at heart


1. Vision

• Put a vision in place early• Repeat it and communicate it• Change it carefully


2. Fortitude

• You won’t be appreciated• Adapt and prioritize• Generate value• You won’t be (fully) appreciated


3. Flexibility

• Have a plan, but don’t be locked in• Since things change, you must change• Listen to your people and your customers• Listen to your boss, your CEO, your Board• Monitor the environment


4. Alliances

• Friends and frenemies• Know the sources of power in your

enterprise• Long term collaboration• Tactical collaboration


Management and Leadership

Management is doing things right; leadership is doing the right things

Peter F. Drucker

2013 NCPMI Annual Conference

Lee Congdon

Leading the Red Hat Way

Chief Information Officer

@lcongdon

2013 ncpmi annual conference lee congdon chief information officer @lcongdon

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