2013 national motorcoach directory
DESCRIPTION
A comprehensive listing of motorcoach equipment, coach and tour operators, travel industry, and vendor services.TRANSCRIPT
A comprehensive listing of motorcoach charter and tour equipment, tour operator programs, travel industry resources and motorcoach industry services.
30th Annual Edition
2013National Motorcoach Directory
motorcoach.com
2 2013 National Motorcoach Directory
Give your next tour group more memories per gallon. Bring them to a
place that makes eyes go wide and mouths grin ear to ear. A destination
with more shows. More shopping. More arts and crafts. More mountain
views. And more down-home cooking. A city that o� ers a wide range
of fun for anyone at any age. Welcome to a detour from the ordinary.
A rest stop from monotony.
THE MOST EXTRAORDINARY FIVE MILES ON ANY ITINERARY.
Welcome to The Land of More.
2013 National Motorcoach Directory 3
Table of Contents
©2013 National Motorcoach Network
About the NetworkWelcome Message..........................................4National Motorcoach Network .........................6
InternationalElboBus Trailways Europe.............................11
The WestArrow Stage Lines.........................................13Go West Adventures .....................................12Sun Valley Express, Inc. ...............................17
SouthwestCowtown Bus Charters .................................27First Class Tours............................................28
Pacific NorthwestHesselgrave International..............................30
The MidwestArrow Stage Lines.........................................21Lakefront Lines, Inc. ......................................27Windstar Lines...............................................18
The Mid-AtlanticBill Rohrbaugh’s Charter Service, Inc. ..........20
New EnglandPeter Pan Bus Lines .....................................14
The NortheastGolden Touch Transportation ........................22Lenzner Coach Lines ....................................26Ononadaga Coach Corp. ..............................23
The SouthAnnett Bus Lines ...........................................15Blue Grass Tours, Inc....................................19Dynamic Tours & Transportation,Inc. ............16Southern Express Inc. ...................................24Winn Transportation ......................................29
Tour OperatorTrieloff Tours ......................................................31
Travel ResourcesTravel Industry...................................................32
Vendor ResourcesVendors .............................................................37
Charter Information20 Consumer Tips...............................................7Motorcoach Seating Chart................................10North America Highway Map...........................8-9
Advertisers IndexByways Magazine ...............................................5Pigeon Forge Tourism.........................................2
4 2013 National Motorcoach Directory
We are pleased to provide the 30th edition ofthe National Motorcoach Directory, a com-prehensive listing of quality motorcoach
equipment and services. The directory has been pub-lished continuously since 1983.In addition, the directory contains a listing of trav-
el industry and related information, andinformation on new coach manufactur-ing and used motorcoach sales.
Safety,Quality,ServiceFor more than 30 years the
National MotorcoachNetwork has been promotingSafety, Quality and Service onEnergy Efficient Vehicles.Those values are now incorporat-ed into a version of our logo.
NationalReservation CenterIn addition to providing direct access to quality
motorcoach companies, the National ReservationCenter is now in its 16th year of operation.If the carriers listed in this directory are unable to
help in the markets not served in this publication, weinvite you to visit http://ww.motorcoach.com on theinternet and submit your request for service. We canusually help in most North American cities, with a noobligation written quote provided within 24-48hours.
Please note that we require all charter requests bein writing, either through our on-line form, or by faxto 540.477.3858.We require written requests because it is simply too
easy to transpose a telephone or fax number, or incor-rectly write down an email address.Given that each quote is an individual request that
must be researched before a formal quote is offered,our goal is to provide the carrier with the best infor-mation available for departure and return times, anddaily itinerary.
Thanks to OurCustomersWe want to thank our customers who have used
our services during the past 30 years.From quote to booking to service provided by qual-
ity carriers has been our goal since day one.Thanks again for taking the time to use this direc-
tory, and we look forward to serving your needs againthis year.
Thanks to OurMembers
We especially want to thank ourmotorcoach operator members, ourtravel industry members and ourassociate members who have pro-vided the backbone and supportthat has made our programs suc-cessful for so many years.When the National Motorcoach
Network was first announced at apress conference at the National
Press Club in Washington, DC in1983, the concept of marketing in the
motorcoach industry was an unknown anduntested concept. With deregulation of motor-
coach transportation, there was no guarantee thatpast success would ensure future success.The marketing programs of the National
Motorcoach Network helped ease the transition to anopen market, and gave many carriers a bridge to thefuture. We are proud of the marketing role the National
Motorcoach Network has played during the past 30years in focusing consumer awareness on an industrybuilt on the foundations of safety, quality an and ser-vice.
Welcome to the 30th Annual National Motorcoach Directory
Pictured above: Steve Kirchner, President of the NationalMotorcoach Network, Inc.
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Byways is targeted at the following:• 4,000 Group Tour Planners• 10,000 Travel Agencies
The Newsstand edition is targeted to consumers through the App Store.
Byways targeted marketing is the most cost-effective advertising in the group tour industry.
Byways Digital Advertisinghttp://bywaysmagazine.com
800-469-0062
Advertisers:Receive a free Apple 16GB WIFI iPad 4th Generationor iPad Mini LTE with every Byways contract.Reserve a 3x full page ad, 4x 1/2 page ad or 6x 1/3page ad and you’ll have the hottest marketing tool ofthe year working for you.
To learn more, email [email protected] orcall 800-469-0062. Additional details are available athttp://bywaysmagazine.com.
Byways Magazine features North America’s leading travel destinations along the highways andbyways of the USA and Canada.
Byways is a bi-monthly publication produced in two versions, one for the travel trade, and a second for consumers interested in North American travel.
• The Turn-Key edition available is targeted to tour operators, travel agencies and the trade.
• The consumer APP edition is available for iPhone and iPad readers in Newsstand in the iTunes App Store.
6 2013 National Motorcoach Directory
National Motorcoach Network
The National Motorcoach Network is one of North America’s largest motorcoach marketing networks.Founded in 1983, the National Motorcoach Network has been providing innovative marketing programsto the industry and its customers for nearly 30 years. Through the National Motorcoach Directory and the
National Reservation Center (NRC), the National Motorcoach Network provides quotations for charter service in every market in North America.
Quality ServiceNational Motorcoach Network affiliates operate some of the most modern equipment in the motorcoach indus-
try. They offer the quality and excellent service customers expect from a motorcoach charter and tour operator.National Motorcoach Network charters are provided with professional drivers who have commercial driving
experience to ensure a safe, enjoyable trip.
Consumer TipsThe National Motorcoach Network’s 20 Consumer Protection Tips for Chartering a Motorcoach has been one
of the most reproduced documents in the travel industry. It is used by schools, churches, businesses and corpora-tions, and others to ensure a quality experience for their groups. See page 7.
National Reservation Center (NRC)The National Motorcoach Directory is supplemented with the on-line National Reservation Center (NRC)
at www.motorcoach.com.The National Motorcoach Directory provides a wealth of contact information for all of your research needs.
However, if you prefer to use the easy on-line quote system, point your browser to motorcoach.com, complete theon-line Reservation Request Form and you will have a complete, written quote back to you usually within 24-48hours.
motorcoach.comNational Reservation Center
888.733.5287 (888.SeekBus)540.477.3323
540.477.3858 FaxNational Motorcoach Network, Inc.
42 Cabin Hill LaneMount Jackson, VA 22842
The National Motorcoach Network invites motor-coach operators and tour operators with an inter-est in marketing and networking with fellow
motorcoach carriers and tour operators to participate inNetwork programs.
The annual cost of membership includes a full-pagelisting in this National Motorcoach Directory, and anadditional listing at www.motorcoach.com.
In addition, Network Operator members benefit byreceiving first option on quotes through the NationalReservation Center.
By networking with motorcoach charter operatorswho own in excess of 1,000 motorcoaches, memberscan build lasting relationships with motorcoach opera-tors who have an interest in marketing and buildingtheir individual companies.
20 Consumer Protection Tips For Chartering a Motorcoach©
THE BASICS . . .1. How long has the carrier been inbusiness? The longer it has offeredcharter coach service, the better.
2. Request the company’s DOTnumber, required to operate legally.Use the number to check the carri-er’s safety rating.
3.What is the carrier’s USDOTSafety Rating? The highest possiblerating is Satisfactory. It’s easy to finda carrier’s rating on the Internet:http://www.safersys.org. Search bycompany name, USDOT number,or MC number. Never charter froma company with an unsatisfactoryrating.
4. Ask the carrier to supply aCertificate of Insurance, showing itslevels of insurance and effectivepolicy dates. The accepted levelscall for $5 million combined, single-limit liability coverage.
5. Ask for references. Never char-ter from a company not willing toprovide references.
6.What is the size of the carrier’sfleet? Fleet size provides a gauge tothe operator’s ability to supply alter-nate vehicles if needed and insightinto the carrier’s success.
7. Personally inspect the carrier’s office, garage facilities andmotorcoach equipment. You cantell alot about a company just bylooking.
8. How old is the equipment? Thenewer the motorcoach (not morethan 10 years old), generally thefewer problems.
9. Is the carrier a full service com-pany? Does it have its own mainte-nance facilities? Can they arrangetours or other special services?
YOUR NEEDS . . .10. For an accurate quote on yourtrip, provide the carrier with adetailed itinerary.
11. Does your group have specialneeds, i.e., a video system, beveragegalley, handicapped access or otherequipment?
12. Ask if video coaches are avail-able. You can view educationalvideos, movies or sports videos.
13. Is the carrier legally licensed toshow motionpictures en route?Only carriers licensed by theMotion Picture Association ofAmerica may legally show copy-righted movies. Films rented from avideo store are not licensed for pub-lic viewing.
14. Be a smart shopper! Make surecareful consideration of these con-sumer tips is balanced against cost.A decision based solely on pricemay not be the best value.
15. Ask who pays for the driver’s room. Is it included in thecharter cost? Also specify if the driver must stay in the samehotel as your group.
16. Determine the carrier’s policyfor extra mileage costs above thecontracted amount. Find out thecarrier’s policy concerning “overagemiles” before you select a carrier --not when you get an inflated billafter you return!
SAFETY ISSUES . . .17. Ask if the company adheres toDOT driver regulations which limitthe number of hours a driver canwork. A driver is limited to 10hours of actual driving time. If youritinerary exceeds this limit, how willthe carrier handle your group’sneeds?
18.What procedures are followedfor on-the-road emergencies? Thecarrier should have access to anationwide reciprocal maintenanceagreement, assuring you of promptservicing of equipment in all regionsof the USA.
19. Ask if the company has a for-mal Drug and Alcohol Program.Specify that your carrier supply acopy of their written drug and alco-hol policy statement. Never charterfrom a carrier that does not stronglyenforce a drug and alcohol-freeworkplace.
20. Request a list of current, quali-fied drivers who have a commercialdriver’s license, a DOT driver’s file,a current DOT physical examina-tion, and an approved MedicalExaminer’s Card.
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North America Highway Map
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North America Highway Map
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Sample Motorcoach Seating Chart
47 Seats
55 Seats
HeadquartersP.O. Box 398140 AA HeinoNetherlands+31 572 391439+31 572 391010 [email protected]
Key PersonnelKarin SmitOlga StrijkerLeonie ReiminkRobert Holtkuile
Motorcoach Equipment02 72-Passenger Setra Coaches01 63-Passenger Setra Coaches03 91-Passenger Van Hool Coaches01 63-Passenger Mercedes Coach04 52-Passenger Mercedes Coaches (Standard withno facilities)04 50-Passenger Mercedes Coaches08 42-Passenger School Buses (Domestic use only)
Coach AmenitiesClimate control, public address system, recliningseats, tinted windows, reading lamps, lavatory, bar,video/DVD system.
Travel & Tour ServicesCharter Coach ServiceInternational Tour Planning (Europe)Airport TransfersLocal Sightseeing
Gateway Cities/StatesHolland: Amsterdam (Schiphol) Rotterdam Airport Maastricht-Aachen Airport Eindhoven Airport Germany: Dusseldorf Airport Cologne Airport, Dortmund Airport Hannover AirportFrankfurt Airport
For long distance tours, we also pick up at London:Heathrow and Gatwick and at Paris: Charles deGaulle
Operating Authority
Operating Authority from the Dutch Ministry forTraffic and Transportation:
Registration Number: OV 000452
Europe
ElboBus Trailways Europe
ElboBus Trailways Europe provides personalized services for localor long distance charters and tours in Europe. We offer profession-ally trained, uniformed and English-speaking drivers, and competi-tive pricing. Elbo Tours was founded in 1946.
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California
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HeadquartersP.O. Box 882319Los Angeles, CA 90009310.216.2522310.216.2638 [email protected]
Key PersonnelMike Waltenspuel, President
Motorcoach Equipment03 57-Passenger T2145 Van Hool Motorcoaches04 49-Passenger T2140 Van Hool Motorcoaches08 24-Passenger Krystal Mini Buses02 14-Passenger Ford Vans02 14-Passenger Mercedes Sprinter
Coach AmenitiesCoaches feature air-conditioning, public address system, reclining seats, tinted windows, readinglamps and lavatories, AM/FM stereo/cassette.Certain vehicles available with video systems. Ask for details.
Services ProvidedCharter Coach ServiceLocal SightseeingAirport TransfersConvention ShuttlesDriver/Guide Services
Gateway CitiesLos Angeles, CASan Francisco, CALas Vegas, NVSan Diego, CAPhoenix, AZ
Operating AuthorityICC-MC-3071144 and State PUC 6068-A withauthority to operate throughout the 48 contiguousUnited States, plus Alaska and Canada.
Go West Adventures
Established in 1992, we are a quality charter company offering driver/guide and charter services throughout the 48 contiguousUnited States and Canada. The safety and comfort of our customers come first.
Colorado-Nevada-Arizona
Arrow Stage Lines - Western Division
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Established in 1928. Tour and charter operation based in Nebraska, Iowa, Missouri, Kansas, Colorado, Arizona and Nevada.
OperationalHeadquarters4220 S. 52nd StreetOmaha, NE 68117402.731.1900402.731.1333 [email protected] Busskohl, RegionalDirector
Regional Office401 CharlotteKansas City, MO 64106816.453.8727816.453.5580 [email protected] Gunnels, RegionalDirector
Regional Office12295 East 37th AvenueDenver, CO 80239303.373.9119303.373.5885 Fax
[email protected] Riggert, Regional DirectorLynn Marinkovic, Sales Manager
Regional Office155 West ImperialLas Vegas, NV 89102702.382.3980702.382.5096 [email protected] Mullins, Sales Manager
Regional Office3255 South 44th StreetPhoenix, AZ 85040480.446.2868 602.528.3852 [email protected] Koehler, Regional Director
Motorcoach EquipmentCelebrating over 80 years of service,Arrow Stage Lines is a fourth genera-tion family owned charter operationwith 13 locations in 7 Midwest andWestern States. Our fleet of MCI,Prevost, Setra and Van Hool motor-coaches range from 47 - 55 passengersand are equipped with amenities youdeserve. We specialize in professionaldrivers and customer service that can’tbe beat. Arrow also offers wheelchairlift-equipped motorcoaches. You can“Charter With Confidence” withArrow Stage Lines.
Gateway CitiesOmaha, NE Kansas City, MOPhoenix, AZ Denver, COLas Vegas, NV Des Moines, IALincoln, NE Grand Island, NENorfolk, NE
Operating AuthorityICC-MC-232723 with authority to operatethroughout the 48 contiguous United States,plus Alaska and Canada.
Connecticut-MA
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Headquarters1776 Main StreetSpringfield, MA 01102413.781.2900 Ext. 1205413.731.9721 Fax800.243.9560 Ext. [email protected] (Charter Only)www.peterpanbus.com
Key PersonnelCarl A. Lajeunesse, Director, Charter Sales
Motorcoach EquipmentFleet of 54-passenger and 47-passenger MCI coaches,as well as Transit-Style MCI Coaches and MCI executive coaches.
Coach AmenitiesWI-FI equipped, plug-in stations, climate control, public address system, reclining seats, reading lamps,lavatory, audio/visual system including DVD andAM/FM stereo, and wheelchair accessible.
Travel & Tour ServicesCharter Coach ServiceReceptive ServicesAirport TransfersConvention ShuttlesScheduled Service
Gateway Cities
Connecticut, All CitiesSpringfield, MAProvidence, RINew York, NYBoston, MA
Operating AuthorityICC-MC-1934, with authority to operate through-out the 48 contiguous United States, plus Alaska and Canada.
Peter Pan Bus Lines
Peter Pan Bus Lines has been connecting People & Placesthroughout the Northeast for over 75 years, with the highestsafety ratings and award-winning drivers. Charters, contractservices, leisure travel, and line run services.
Florida
Headquarters130 Madrid DriveSebring, FL 33876863.655.5547863.655.6207 [email protected]
Key PersonnelBrian Annett, PresidentDavid Annett, CFORobin Slabe, General ManagerTamra Annett, Sales & Marketing Director
Motorcoach Equipment33 56-Passenger Coaches13 47-Passenger Coaches01 20-Passenger Executive Limousine Coach
Coach AmenitiesClimate control, public address system, recliningseats, tinted windows, reading lamps, lavatory, DVDplayers, AM/FM stereo.
Travel & Tour ServicesCharter Coach ServiceMinor Repair
Gateway Cities Sebring, FLOcala, FL Jacksonville, FLOrlando, FLTallahassee, FLPalm Beach, FL Tampa, FLMiami, FLGainesville, FLAlbany, GAWaycross, GA
Operating AuthorityICC-MC-141499, with authority to operatethroughout the 48 contiguous United States, plusAlaska and Canada.
Annett Bus Lines
Eric and Norma Jean Annett began Annett Bus Lines in 1976.Through the high standards of excellence and safety set by them,Annett has become one of the most respected transportation companies in Florida.
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Florida
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Headquarters 175 Thorpe Road Orlando, FL 32824 407.888.3500 407.363.3939 Fax 800.777.7009 [email protected]
Key Personnel Assad Dakkak, President Edna Dakkak, Director of Sales
Motorcoach Equipment Mini buses and motorcoaches such as Van Hool andSetras. ADA motorcoaches available.22 57/59-Passenger Coaches 15 47/50-Passenger Coaches 02 25-Passenger Mini Coaches
Coach Amenities Climate control, public address system, reclining seats, tinted windows, reading lamps, magazine nets,window shades, tray tables, card table, galley, lavatory,stereo, video monitors/DVD, front kneeling feature.
Travel & Tour Services Charter Coach Service School GroupsConvention Shuttles Club GroupsAirport Transfers Religious AffiliationCruise Transfers GroupsCorporate/VIP Services Corporate and Leisure Transfers: Local, North America and Canada
Gateway Cities Orlando, FL Miami, FLTampa, FL Tallahassee, FLNew York, NY Jacksonville, FLLakeland, FLDaytona Beach, FL
Operating Authority ICC MC-317728 with authority to operate through-out the 48 contiguous United States, plus Alaska and Canada.
Dynamic Tours & Transportation, Inc.
Family-owned and operated, we began operation in 1991. Weoffer quality motorcoach service, and are committed to providing“dynamic” service with affordable rates. No group is too smallor too large.Your customers’ “dynamic” experience is our goal.
Idaho
Headquarters2308 Talley WayKelso, WA 98626208.342.7750 208.338.6676 [email protected]
Key PersonnelRichard Dowling
Motorcoach Equipment02 58-Passenger Premium Coaches02 54-Passenger Premium Coaches02 50-Passenger Deluxe Coaches02 24-Passenger Midsize Coaches04 10-Passenger Executive Shuttles
Coach AmenitiesClimate control, public address system, recliningseats, tinted windows, reading lamps, lavatory,AM/FM stereo-cassette, video system, and satelliteTV (on select coaches).
Travel & Tour ServicesCharter Coach Service Tour PlanningReceptive Services Step-On GuidesConvention Shuttles Local Sightseeing Airport TransfersCorporate/VIP Services Executive Coach
Gateway Cities/RegionsBoise, ID Northwest RegionTwin Falls, ID All States Sun Valley, ID
Operating AuthorityUSDOT 750743 and MC#340060C, with authorityto operate throughout the 48 contiguous UnitedStates.
Sun Valley Express, Inc.
Our 24- to 58-passenger coaches will assure your group enjoys itstrip. Just sit back and cruise in our comfortable high-back, plushseats. Choose Valley Express first class custom motorcoaches for allof your charter needs, whether you're traveling around Idaho,throughout the West or across the nation. We look forward to beingyour choice for quality, safe and affordable transportation.
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Iowa
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Headquarters1903 North US Highway 71P.O. Box 786Caroll, IA 51401712.792.4221712.792.9615 [email protected]
Key PersonnelJeff Greteman, President [email protected] Greteman, Vice President [email protected] Greteman, Vice President [email protected] Casey, Charter Sales [email protected]
Motorcoach Equipment50 57-Passenger Van Hool Coaches06 49-Passenger Van Hool Coaches01 28-Passenger Van Hool VIP Coach02 Van Hool Sleeper Coaches
Coach AmenitiesCoaches feature air-conditioning, 110 volt poweroutlets, public address system, reclining seats, tintedwindows, reading lamps and lavatories, card table,tray tables, front kneeling feature, CD player and allDVD video system. Many with WIFI & SatelliteTV.
Travel & Tour ServicesCharter Coach ServiceConvention ShuttlesCorporate/VIP ServicesExecutive Coach
Gateway CitiesDes Moines, IA Chicago, ILCedar Rapids, IA Sioux City, IADavenport, IA Dubuque, IALincoln, NE Omaha, NE
Operating AuthorityICC-MC-608224, with authority to operatethroughout the 48 contiguous United States, plusAlaska and Canada.
Windstar Lines
Windstar Lines is the Midwest’s Premier Motorcoach Provider. Operatingfrom six locations in Iowa, Illinois and Nebraska, we can competitivelyprice most departures within the Midwest. Windstar Lines operates a largefleet of Van Hool motorcoaches, including a corporate VIP coach, sleepercoaches and midsize coaches. Our professional operators will make the dif-ference. Our motorcoach operator hiring criteria include non-smokers whoare safety oriented and accommodating to our customers' needs. ContactWindstar Lines for your next charter or group tour.
Interested in learning more about why you shouldcharter with Windstar? Click here for a short video.http://www.gowindstar.com/windstar-promo.html
Kentucky
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Headquarters817 Enterprise DriveLexington, KY 40510859.233.2152859.255.4748 Fax800.755.6956 [email protected]
Key PersonnelWallace Jones, Jr., Owner Corey JonesCharles MakinPam Upton, Tour Director
Motorcoach Equipment19 55-Passenger MCI/Prevost Coaches02 47-Passenger MCI Coaches01 30-Passenger Mini Coach03 Executive Coaches
Coach AmenitiesClimate control, public address system, recliningseats, tinted windows, reading lamps, lavatory,AM/FM stereo-DVD, and video system.
Travel & Tour ServicesCharter Coach ServiceTour PlanningAirport TransfersReceptive ServicesConvention ShuttlesScheduled ServiceLocal Sightseeing
Gateway Cities Louisville, KY Orlando, FLCincinnati, OH Atlanta, GAWashington, DC Dallas, TXNew York, NY Indianapolis, IN
Operating AuthorityICC-MC-162348 and State PUC 1297, 1219, withauthority to operate throughout the 48 contiguousUnited States, plus Alaska and Canada.
Blue Grass Tours, Inc.
Blue Grass Tours is the oldest tour and charter company inLexington, serving Lexington, Central Kentucky, the U.S. andCanada for over 30 years. Let our experience work for you.
Maryland
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Headquarters3395 Main StreetP.O. Box 690Manchester, MD 21102410.239.8000410.239.3551 Fax800.543.9090 800.834.2252MD [email protected]
Key PersonnelNancy J. Rohrbaugh, President &Tour CoordinatorWilliam L. Rohrbaugh, TreasurerCeleste Klinedinst, Charters
Motorcoach Equipment06 55-Passenger Prevost Coaches10 47-Passenger Prevost Coaches
Coach AmenitiesClimate control, public address system, recliningseats, tinted windows, reading lamps, lavatory; mosthave a video system, AM/FM stereo-cassette andcard tables.
Travel & Tour ServicesCharter Coach ServiceTour PlanningAirport TransfersConvention ShuttlesTrips to Various Casinos
Gateway CitiesBaltimore, MD Harrisburg, PAWashington, DCPhiladelphia, PANewark, NJNew York, NYAtlantic City, NJ
Operating Authority
ICC-MC-119098, with authority to operatethroughout the 48 contiguous United States, plusAlaska and Canada.
Bill Rohrbaugh’s Charter Service, Inc.
Founded in 1972 as a charter carrier with four coaches, ourcompany now operates a fleet of 16 in charter, tour and otheroperations. We also own and operate a full-service travelagency.
Nebraska-IA-KS-MO-AZ-NV-CO
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Headquarters720 East Norfolk AvenueNorfolk, NE 68701402.371.3850402.371.3267 Fax800.672.8302 [email protected]
Key PersonnelSteve Busskohl, CEOBruce Neuharth, President & COOLuke Busskohl, Regional Director, National Charter Sales Director
Operational Headquarters4220 South 52nd StreetOmaha, NE 68117402.731.1900402.731.1333 [email protected] Busskohl, Regional Director
Motorcoach EquipmentCelebrating over 80 years of service, Arrow StageLines is a fourth generation family owned charteroperation with 13 locations in 7 Midwest andWestern States. Our fleet of MCI, Prevost, Setra and Van Hool motorcoaches range from 47 - 55
passengers and are equipped with amenities youdeserve. We specialize in professional drivers andcustomer service that can’t be beat. Arrow also offerswheelchair lift-equipped motorcoaches. You can“Charter With Confidence” with Arrow Stage Lines.
Additional Equipment40-Passenger Sleeper coaches (winter season)Vans School Buses Minibuses
Tour InformationOur sister company, Allied Tour and Travel, is a full-service tour agency that offers motorcoach & fly-intours to America’s hottest destinations. Additionallyour Omaha and Kansas City offices offer receptiveservices.
Travel & Tour ServicesCharter ServiceScheduled Service (Intercity, Commuter)School Bus TransportationShuttles (Airport, Casinos)Tour and Travel Planning
Gateway CitiesOmaha, NE Kansas City, MO Phoenix, AZDenver, CO Las Vegas, NV Des Moines, IALincoln, NE Grand Island, NE Norfolk, NE
Operating AuthorityICC-MC-232723 with authority to operate through-out the 48 contiguous United States, plus Alaskaand Canada.
Arrow Stage Lines
New York
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Headquarters45-02 Ditmars BoulevardAstoria, NY 11105718.888.6300718.661.4341 Fax800.253.4341jherrschaft@gttny.comwww.goldentouchtransportation.com
Key PersonnelTom Herrschaft, President & CEO
Motorcoach Equipment
36-, 38-, 49- and 55-Passenger Coaches
Coach AmenitiesClimate control, public address system, recliningseats, tinted windows, window shades, reading lamps,lavatory, card tables, video system, AM/FM stereo-cassette, and CD player.
Travel & Tour ServicesCharter Coach ServiceReceptive ServicesConvention ShuttlesLocal SightseeingStep-On GuidesAirport TransfersAiport Shared RideScheduled ServiceCorporate/VIP Services
Gateway Cities/RegionsNew York Metropolitan AreaNewark & Northern New JerseySouthern Connecticut
Operating AuthorityICC-MC-472906 with authority to operate through-out the 48 contiguous United States, plus Alaskaand Canada.
Golden Touch Transportation of New York, Inc.
For more than 20 years, Golden Touch Transportation has beena leader in the small and mid-size vehicle market. Specializing in“one time” airport services for tour operators and airline crews,the addition of motorcoaches has put us “on the road” for groupsand tour operators.
New York
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Headquarters7659 North Street RoadP.O. Box 277Auburn, NY 13021-0277315.255.2216315.255.0925 [email protected]
Key PersonnelMichael G. Oster, PresidentSherri Nicolosi, Tour DirectorJohn Kruger, Director of Transportation
Motorcoach Equipment02 56-Passenger Prevost H3-45 Coaches02 56-Passenger MCI J4500 Coaches (1 ADA Accessible)
01 56-Passenger Setra 5417 Coach05 55-Passenger MCI 102DL3/D4500/D4505 Coaches
04 47-Passenger MCI 102D3 Coaches(1 ADA Accessible)
Coach AmenitiesClimate control, public address system, recliningseats, tinted windows, reading lamps and lavatory.All coaches available with card table, AM/FMstereo-cassette and video system.
Travel & Tour ServicesCharter Coach Service Retail ToursLocal Sightseeing Convention ShuttlesAirport TransfersTour PlanningReceptive Services
Gateway CitiesSyracuse, NYRochester, NYAuburn, NY
Operating AuthorityICC-MC-116005 and State PUC 20372, withauthority to operate throughout the 48 contiguousUnited States, plus Alaska and Canada.
Onondaga Coach Corp.
Founded in 1953, we are a deluxe motorcoach company specializing in pre-formed and group tours, as well as charter service. Onondaga Coach is truly a “one call does it all” quality service you can depend on.
North Carolina
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Southern Express Inc.Headquarters1300 East Pettigrew StreetDurham, NC 27701919.682.8767919.688.1648 [email protected]
Key PersonnelBruce Bechard, President/General ManagerVance Hoover, Vice President/OperationsPeri Adams, Charters
Motorcoach Equipment10 56-Passenger Setra S417 Motorcoaches
Coach AmenitiesCoaches feature air-conditioning, public address system, reclining seats, tinted windows, readinglamps, lavatory, DVD video system, AM/FMstereo/CD, magazine nets, front kneeling feature,Wi-Fi, 120-volt power, and refrigerator on all buses.Also, card tables, galley, tray tables, satellite TVequipped coaches are available. Ask for details.
Travel & Tour ServicesCharter Coach ServiceLocal SightseeingAirport TransfersConvention Shuttles
Gateway CitiesRaleigh, NC Wilson, NCDurham, NC Rocky Mount, NCChapel Hill, NC Pinehurst, NCFayetteville, NC Greensboro, NC
Operating AuthorityICC-MC-702657 and USDOT 1984638 withauthority to operate throughout the 48 contiguousUnited States, plus Alaska and Canada.
We're New! Founded in 2010, Southern Express is a totallynew company from the ground up! We are truly a new gener-ation of motorcoach carrier. Every coach in our fleet is a2005 or newer high-deck motorcoach. All are equipped withWi-Fi, 120-volt power outlets, DVD and CD Players andmore! Now that's a new generation of motorcoach carrier!
We're Experienced! Built around a team of experiencedmotorcoach industry professionals with more than 100 yearsof industry experience, Southern Express has the know-howand understands the wants and needs of our clientele. Safety,comfort, reliability and consistency -- that is what we are allabout!
Ohio
2013 National Motorcoach Directory 25
Headquarters13315 Brookpark RoadP.O. Box 81172Cleveland, OH 44181-0172216.267.8810216.362.3797 [email protected]
Key PersonnelChris Goebel, General Manager, Ext. 168
Motorcoach EquipmentLakefront Lines operates a large fleet of 115 DeluxeMCI motorcoaches, wheelchair-equipped buses and11-, 21-, 25-passenger mini coaches.
Coach AmenitiesClimate control, public address system, recliningseats, tinted windows, reading lamps, lavatory,AM/FM, DVD players and CD radio, card tables and video system.
Travel & Tour ServicesCharter Coach Service Local SightseeingConvention Shuttles Scheduled ServiceAirport TransfersTour Planning
Gateway CitiesCleveland, OH Toledo, OHColumbus, OH Cincinnati, OHDayton, OH Akron, OHDetroit, MI Erie, PAYoungstown, OH Marietta, OHCambridge, OH
Operating AuthorityICC MC-121599, with authority to operate throughout the 48 contiguous United States, plusAlaska and Canada.
Lakefront Lines, Inc.
Lakefront Lines has a fleet of 115 buses, including all 56-passenger coaches. Offices are located in Cleveland,Cincinnati, Columbus, Detroit and Toledo. We do charters,group tours and individual tours.
Pennsylvania
26 2013 National Motorcoach Directory
Headquarters110 Lenzner CourtSewickley, PA 15143412.761.7000412.749.4176 [email protected]
Key PersonnelCharles Lenzner, PresidentLisa Finigan, Charter ManagerKathleen Nye, Tour ManagerKarl Klingenberg, Maintenance SupervisorJoe Papa, Assistant Maintenance Supervisor
Motorcoach Equipment34 56-Passenger MCI/Van Hool Coaches04 48-Passenger MCI Coaches04 45-Passenger Transit Buses04 44-Passenger School Buses05 24-25 Passenger Mini Coaches
Coach AmenitiesClimate control, public address system, recliningseats, tinted windows, reading lamps, lavatory, DVD,AM/FM stereo.
Travel & Tour ServicesCharter Coach ServiceLocal Sightseeing Tour Planning Airport Transfers Convention Shuttles Receptive Services
Gateway Cities Pittsburgh, PAWheeling, WVMonroeville, PAYoungstown, OHAkron, OHClarksburg, WVMorgantown, WV
Operating AuthorityICC-MC-237433, with authority to operatethroughout the 48 contiguous United States, plus Alaska and Canada.
Lenzner Coach Lines, Coach USA Pittsburgh
Lenzner Coach Lines has been offering safe, secure and reliabletransportation throughout the United States and Canada since 1939. Experience Pittsburgh with our city tours, step-on guides,receptive packages, and convention services. Let our experiencedstaff work with you to coordinate the appropriate transportation foryour group size and destination!
Texas
2013 National Motorcoach Directory 27
Headquarters5504 Forest Hill DriveFt. Worth, TX 76119817.531.3287817.534.9287 [email protected]
Key PersonnelWilliam Pippin, PresidentMark Gagnon, Sales Manager
Motorcoach Equipment12 57-Passenger Van Hool Coaches 05 56-Passenger MCI Coaches 04 52-Passenger Dina Coaches 01 47-Passenger MCI Coach01 38-Passenger Van Hool Coach 03 36-Passenger MCI Coaches03 RTS Transit-Style BusesSome ADA equipped coaches
Coach AmenitiesClimate control, public address system, recliningseats, tinted windows, window shades, reading lamps,magazine nets, lavatory, card tables, video system,AM/FM stereo-DVD. XM Radio, Smart Tire, wire-less, GPS, emergency cell phones, power ports.
Travel & Tour ServicesCharter Coach Service Convention Shuttles Local Sightseeing Airport TransfersStep-On Guides Airport Shared-RideCorporate/VIP Services
Gateway CitiesFt. Worth/Dallas, TX Metro AreaHouston, TXAustin, TXSan Antonio, TX
Operating AuthorityDOT 12396108, with authority to operate through-out the 48 contiguous United States, plus Alaskaand Canada.
Cowtown Bus Charters
Cowtown Bus Charters is a Fort Worth, TX based, privatelyowned corporation that has been in business since 1990. Cowtown(Fort Worth's nickname) started with two old flexible buses and hassteadily grown its fleet. Once new coaches arrive in our garage,drive cams, integrated cell phones, tires refilled with Nitrogen andGPS are added to the already well-equipped coaches, bringing themin line with the rest of our fleet. Providing the customer with safe,modern equipment and well-trained drivers has been and will contin-ue to be, the key to Cowtown Bus Charters success.
Texas
28 2013 National Motorcoach Directory
Headquarters12703 Eastex FreewayHouston, TX 77039281.590.8800281.227.8265 [email protected]
Key PersonnelJeff Rogers, PresidentNicole Gutierrez, SalesTena Hey, Sales
Motorcoach Equipment02 57-Passenger Van Hool Coaches10 56-Passenger Prevost Coaches03 51-Passenger Prevost Coaches07 50-Passenger Prevost Coaches04 49-Passenger Prevost Coaches01 47-Passenger MCI Coach
Coach AmenitiesClimate control, public address system, recliningseats, tinted windows, reading lamps, magazine nets,lavatory, tray tables. Coaches with front kneelingfeature, AM/FM stereo-cassette, XM Radio,TV, CD-DVD player/video system, and WIFI.
Travel & Tour ServicesCharter Coach Service City ToursCasino TripsConvention ShuttlesSightseeing ToursGroup Tour PlanningAirport Transfers
Gateway CitiesHouston, TXSan Antonio, TXDallas, TXAustin, TX
Operating AuthorityMC-346969, USDOT 774995 and Texas005803567C, with authority to operate throughoutthe 48 contiguous United States, plus Alaska andCanada.
First Class Tours
Established in 1998, First Class is locally owned and operated inHouston. We emphasize that our first priority is safety and comfortof our passengers. Our coaches are equipped with many amenitiesincluding leather seats, and our experienced personnel pride them-selves in providing quality and reliable service.
Virginia
2013 National Motorcoach Directory 29
Headquarters1831 Westwood AvenueRichmond, VA 23227-4338804.358.9466804.353.2606 [email protected]
Key PersonnelBob Pounders, PresidentMark Pounders, Director of OperationsDavid Pounders, ControllerRobin Bartlett, Office ManagerTona Ihnen, Dispatch
Motorcoach Equipment02 58-Passenger Prevost Coaches03 55-Passenger MCI Coaches01 54-Passenger Prevost Presidential Motorcoach03 21-Passenger Trolleys02 20-Passenger Minibuses
Coach AmenitiesClimate control, public address system, recliningseats, tinted windows, reading lamps, lavatory, videosystem, AM/FM stereo-cassette, card tables; somehave a galley.
Travel & Tour Services Charter Coach ServiceLocal SightseeingTour Planning Receptive Services Student ToursScheduled ServiceConvention ShuttlesAirport Transfers Corporate/VIP Services
Gateway Cities Richmond, VA Fredericksburg, VAWilliamsburg, VA Norfolk, VACharlottesville, VA Washington, DC
Operating AuthorityICC-MC-73742, with authority to operate through-out the 48 contiguous United States, plus Alaskaand Canada.
Winn Transportation
Winn Transportation has been setting the National Standard ofExcellence in full-service ground transportation since 1958. Thisfirst class company provides the ultimate in charters and toursthroughout the U.S. and Canada. They are specialists in cus-tomizing their service to fit the needs of each client. Winn ishighly successful in coordinating the transportation needs ofsmall and large corporate conventions in the U.S.
Washington
30 2013 National Motorcoach Directory
HeadquartersP.O. Box 648Sumner, WA 98390253.863.6642253.841.1090 [email protected]
Key PersonnelJim Hesselgrave, PresidentKevin Loney, General Manager Felicia Gilreath, Operations ManagerYogi Yokes, Sales
Motorcoach Equipment04 57-Passenger Van Hool Coaches05 49-Passenger Van Hool Coaches01 49-Passenger MCI Coach04 47-Passenger MCI Coaches01 36-Passenger Van Hool Coach01 30-Passenger Blue Bird Coach01 25-Passenger Mini Coach (ADA accessible)
Coach AmenitiesClimate control, public address system, recliningseats, tinted windows, reading lamps, lavatory,AM/FM stereo-cassette, and DVD video system.
Travel & Tour ServicesCharter Coach ServiceConvention ShuttlesAirport TransfersTour PlanningScheduled Service
Gateway CitiesSeattle, WAVancouver, BCPortland, OR
Operating AuthorityICC-MC-85401, with authority to operate through-out the 48 contiguous United States, plus Alaskaand Canada.
Hesselgrave International
Established in 1918, Hesselgrave is a family-owned charter and tour company, offering late-model quality equipment andexcellent service.
Tour Operator
2013 National Motorcoach Directory 31
Headquarters15550-A100 Rockfield BoulevardIrvine, CA 92618949.855.2126949.855.4592 [email protected]
Key PersonnelJim Trieloff, President
About the CompanyGroup tour operator specializing in Hawaii, theCanadian Rockies and throughout the rest of theUnited States and Canada, as well as special eventslike Mardi Gras, the Rose Parade and the CalgaryStampede.
Tour Operator Services Individual Tour ProgramsComplete Tour PlanningPreformed GroupsReceptive ServicesAudiovisual PresentationsGenerous CommissionsFree Trip Allowance
Key Tour Departure & ReceptiveCitiesAll Major Airports
The Tournament of Roses Paradein Pasadena, California.
Trieloff Tours
Travel Resources
32 2013 National Motorcoach Directory32 2013 National Motorcoach Directory
Basilica of the National Shrine of theImmaculate Conception400 Michigan Avenue, NE Washington, DC 20017202.526.8300202.526.8313 [email protected]. Salvadore Mazzucca Visitor Services
Tour the largest Roman Catholic churchin the U.S. and North America and oneof the ten largest churches in the world.Learn about its history, art and architec-ture and see why it rivals the great sanc-tuaries of Europe and the world. A mustsee in DC! All are welcome!
Bedford Tourism & Welcome Center816 Burks Hill RoadBedford, VA 24523540.587.5682540.587.5983 [email protected] Troubetzkoy Director of Tourism
Historic Bedford is adjacent to Roanokeand Lynchburg in the foothills ofVirginia. Bedford has a quaint historicdowntown with shops and restaurants. It is the home of The National D-DayMemorial, Poplar Forest, ThomasJefferson’s retreat home, the legendaryPeaks of Otter along the Blue RidgeParkway and Smith Mountain Lake.
Branson Lakes Chamber ofCommerce/CVBP.O. Box 1897 Branson, MO 65615 417.334.4084 Ext. 305 417.348.0649 Fax [email protected] Neimeyer, CTIS, Director ofLeisure Group SalesThe Branson/Lakes Area has so much tooffer your group clients: world classentertainment (more than 100 shows!),award-winning theme parks, outlet shopping, soft adventure activities allsurrounded by three pristine lakes,breathtaking scenery and unsurpassedhospitality. The Branson airport is openand located just 10 miles south of down-town. Everyday low fares have finallycome to Branson!
Byways Magazine42 Cabin Hill Lane
Mount Jackson, VA 22842540.477.3202
540.477.3858 Fax 800.469.0062
[email protected]://bywaysmagazine.com
Byways Magazine is distributed byemail to 4000 motorcoach charter &tour companies & group tour planners,and 15,000 travel agencies. A freesubscription is available to anyonewith an interest in learning aboutNorth America’s leading motorcoachtour destinations.
All advertisers qualify forNEW Apple iPad with 3x,4x and 6x contracts.
Branson Scenic Railway206 East Main StreetP.O. Box 924Branson, MO 65615-0924417.334.6110417.336.3909 Fax800.2TRAIN2(800.289.2462)[email protected] D. KampVice President & General Manager
Ride in the style of a bygone era inrestored cars from the 1940s and 50s.Daily excursions through the OzarkFoothills. Breakfasts, lunches and concessions available. Saturday nightDinner Trains and Special HolidayTrains.
Have fun with a ride on our vintagetrain, bus trolley, and authentic electrictrolley.We offer tour planners, customized
itineraries, DVD, video, slides, as well asfam site inspections and step-on guideson request.Nestled in the heart of the Arkansas
Ozark Mountains, this famous Old WestTown is an exciting travel destination.Fort Smith, Arkansas, uniquely combinesthe history of the wild and wooly “OldWest” with the gentle charm of the ante-bellum “Old South”. Fort Smith offers travelers of all ages
glimpses into its distinctive past throughrestorations, attractions, museums, andfestivals that make its history fun andexciting. Now an energetic city of 80,000 peo-
ple, Fort Smith is known for accommo-dating visitors with a blend of “southernhospitality” and “western openness” --anxious to share its past while yet busilyplanning for the future.Located I-40 East/West and
I-540 North.
Travel Resources
2013 National Motorcoach Directory 33
Christmas Place2470 Parkway, P.O. Box 958Pigeon Forge, TN 37868865.453.0415865.453.3318 [email protected] Donaldson, Marketing
The Inn at Christmas Place119 Christmas Tree Lane, PO. Box 130Pigeon Forge, TN 37868865.868.0525865.868.0528 [email protected] Hurst, Group Sales Manager
The South’s largest and most beautifulChristmas store, The IncredibleChristmas Place in Pigeon Forge hasbeen helping guests make memories for
over 25 years! Group tours are alwaysinvited to visit this beautifully-land-scaped, Bavarian-style shopping village,and registered groups receive a 10% discount on most purchases.Christmas Place is known for its new,
exciting displays and products each sea-son, including over 65 decorated trees.A visit to The Incredible ChristmasPlace is well worth the trip, and includesChristmas Place, The Boutique, Mrs.Claus’ Candy Kitchen, and SecondNature. Pictures with Santa are avail-able in season. Guests may shop fromhundreds of themed ornaments, person-alized for free, to create a one-of-a-kindgift that will be treasured for a lifetime.We offer the best selections of favoriteChristmas collectibles, including Dept.56 houses, Christopher Radko orna-ments, Byers’ Choice carolers, and manymore, along with floral creations andevery imaginable Christmas decoration.This family owned and operated busi-
ness also invites groups to come andexperience Old World charm and ele-gance in the Smoky Mountains at our145-room Christmas-themed hotel, TheInn at Christmas Place. Beautiful
Christmas décor year round, uniformedbellmen, interior corridors, granite coun-tertops, and a complimentary hot break-fast included with room rate are just afew of the amenities you’ll find at TheInn. Meet Santa at breakfast and enjoyan evening concert with him mostThursday and Saturday nights. Arrangea meal for your group at The Partridge &Pear Restaurant just across the street.Located right on the parkway in PigeonForge, just minutes from shopping,Dollywood, the Titanic Museum, and allthe best area shows and attractions, ourlush gardens and restful waterfalls willmake you feel a world away from thehustle and bustle of traveling.Come celebrate the spirit of Christmas
every day at The Incredible ChristmasPlace and The Inn at Christmas Place!
Fort Smith Convention &Visitors Bureau2 North “B” StreetFort Smith, AR 72901479.783.8888479.784.2421 [email protected] A. Joyce, Tour & Travel Sales Manager
Welcome to Fort Smith, the futurehome of the U.S. Marshals Museum!Fort Smith greets your groups with atour of Miss Laura’s, a former bordellonow the Visitor Center. Be sure to visit Judge Parker’s Court-room, the hanging gallows, and Gen.William O. Darby’s (WWII Darby’sRangers) boyhood home.
Heritage Corridor Convention & Visitors Bureau339 West Jefferson StreetJoliet IL 60435815.727.9764 Ext. 302815.727.2324 Fax800.535.5682 Group [email protected] HardeeThe “Gateway to Chicago” and “Homeof Starved Rock,” this historical 97-mileCorridor is at the crossroads of 5 inter-states, 14 miles south of Chicago to100 miles SW, including Starved Rockregion. Two casinos, Rialto Theatre,Illinois/Michigan Canal historic sites,Abraham Lincoln historic sites, Route66, NASCAR, mystery tours, muse-ums, antique shopping. From history,culture, the arts to Agri-Tourism, wewill assist you. Step-on guides.
Travel Resources
34 2013 National Motorcoach Directory
Legends In Concert1600 West Highway 76Branson, MO 65616417.339.3003417.332.1205 Fax800.374.SHOWmbyrd@legendsinconcert.comwww.legendsinconcert.comMelody Byrd Group Sales Director
Legends In Concert, the World’sGreatest Live Tribute Show, located at Dick Clark’s American Bandstand,features live recreations of superstarssuch as Buddy Holly, George Strait,Whitney Houston, Marilyn Monroe,The Blues Brothers, Elvis and more!We also offer a themed-catered dinnerand a meet & greet with the stars. Sitback, relax, and we’ll do all the work.
Maryland Office of TourismDevelopmentWorld Trade Center401 East Pratt Street, 14th FloorBaltimore, MD 21202410.767.6288410.333.6643 [email protected]
Rich GilbertTravel Trade Sales Manager
The Office of Tourism provides informa-tion and helps develop contacts for oper-ators and group leaders coming toMaryland. From the mountains to theChesapeake Bay to the Atlantic Ocean,Maryland is the Land of Group Tour.
North Little Rock Visitors BureauP.O. Box 5511North Little Rock, AR 72119-5511501.758.1424501.758.5752 Fax800.643.4690DHartwick@northlittlerock.orgwww.northlittlerock.orgDerrell Hartwick, Group TourConsultant
Let us help you with a fun-filled tour ofattractions in Central Arkansas. We candevelop customized itineraries for yourgroup, provide free step-on guides, andwelcome bags. Accommodations in everyprice range, plus restaurants, shopping,art galleries and many attractions makeour city “Magnetic”.
Oglebay Resort465 Lodge DriveWheeling, WV 26003304.243.4020304.243.4109 Fax800.972.1991grouptours@oglebay-resort.comwww.oglebay-resort.comKara Barnes, Sales Manager
Oglebay is a unique 1700-acre, year-round resort in the hills of Wheeling,WV. Pittsburgh is one hour away andColumbus, OH is two hours. SpectacularWinter Festival of Lights in Novemberand December. Overnight packages withdining options, Mansion Museum, zoo,glass museum, Artisan Center, planetari-um, train ride, gardens, seven specialtyshops. Customized packages. For a grouptour brochure, call 800.972.1991.
Byways Magazine42 Cabin Hill Lane
Mount Jackson, VA 22842540.477.3202
540.477.3858 Fax 800.469.0062
[email protected]://bywaysmagazine.com
Byways Magazine is distributed byemail to 4000 motorcoach charter &tour companies & group tour planners,and 15,000 travel agencies. A freesubscription is available to anyonewith an interest in learning aboutNorth America’s leading motorcoachtour destinations.
All advertisers qualify forNEW Apple iPad with 3x,4x and 6x contracts.
Las Cruces Convention & Visitors Bureau 211 North Water Street Las Cruces, NM 88001 575.541.2444 575.541.2164 Fax877.266.8252 [email protected] LawrenceTourism Sales Manager
Explore, experience and discover LasCruces. With 350 days of sunshine ayear, anytime is a good time to visit ourunique and friendly city. Rich in histo-ry, culture and hospitality, you willenjoy beautiful scenery, breathtakingsunsets, colorful culture, deliciouscusine, fun and interesting things to doin a relaxing atmosphere.
Travel Resources
2013 National Motorcoach Directory 35
Richmond Region Tourism401 North 3rd StreetRichmond, VA 23219804.783.7409804.780.2577 Fax800.370.9004jlawson@richmondva.orgwww.visitrichmondva.comJanie Lawson, CTIS, VDPTourism Sales Manager
From Patrick Henry’s first shout of“Give me liberty or give me death,” the Richmond Region has been a forerunner of creating unforgettableexperiences. So experience and enjoy the unique heritage of the Richmond Region,where 400 years of history and modernday culture come together withunprecedented accessibility.
History abounds here, fromPocahontas and early settlers to revolu-tionary wars and Civil War battlefields.Step into the Capitol designed byThomas Jefferson, follow the footstepsof Civil War trails, cruise along thecanal built by George Washington, andexperience plantation life and the roadto freedom for African Americans. Join in on the happenings of greatmuseums, gardens, architecture, theater and nightlife. Searching for Virginia travel infor-mation to determine the best locationfor your next trip? We offer group tourmanuals, videos or dvd of the area,tour planning and itineraries. When it comes to authenticity ofplace, no destination delivers morethan the Richmond Region. More than four centuries of history live onthrough magnificent architecture,monument-lined cobblestone streets,and world-class museums – for anexperience that’s anything but text-book.See for yourself why the RichmondRegion is easy to love.
Shenandoah CavernsAmerican Celebration on ParadeThe Yellow Barn261 Caverns RoadShenandoah Caverns, VA 22847540.477.4300540.477.4305 Fax888.4-CAVERNamericel@shentel.netwww.shenandoahcaverns.comAllison Dugan
Thrilling visitors from around theworld, Shenandoah Caverns is the onlycavern in Virginia with elevator service.Explorers of every age and ability willdiscover an underground world of won-der. With level walkways and no stairs,only our sights are breathtaking!At American Celebration on Parade,visit the nation’s premier parade float
exhibition with 27 spectacular Hall ofFame floats from Philadelphia’sThanksgiving Parade, the Rose Paradeand the Presidential Inaugurals.Enjoy a stroll down Main Street ofYesteryear for animated antique windowdisplays from prominent departmentstores from the early to mid-20th centu-ry. These are the same displays familiessaw when they visited department storesat holiday time.Our newest venue is the Yellow Barn,the perfect venue for weddings, partiesand events.Step inside the Yellow Barn and enjoysmall town shopping, a look at our agri-cultural heritage with historical displaysand restored antique farm equipment,plus a fascinating and educational LIVEBeehive. When you visit Shenandoah Caverns,you will enjoy four attractions for theprice of one.
Virginia Beach Convention & Visitors Bureau2101 Parks Avenue, #500 Virginia Beach, VA 23541757.385.4700757.437.4747 [email protected] Coggin, Tourism Sales Manager
Located in southeastern Virginia threehours south of Washington, DC and onlyone hour from Williamsburg, VirginiaBeach is a charming resort city by thesea. Enjoy cultural, educational, recre-ational attractions, an abundance ofmarine and wildlife, beautiful beachesoverlooking the Atlantic Ocean withwarm hospitality.
Virginia Tourism Corporation901 East Byrd StreetRichmond, VA 23219804.545.5543804.545.5501 Fax800.759.0886 (Trade only)[email protected]/groupsCarol N. Torricelli, CMPDirector, Domestic Marketing
Virginia Tourism Corporation is a statetravel office that offers assistance to thegroup tour and travel market by provid-ing the Virginia Tour Planning Guide,the complete statewide group resourcefor all Virginia group tours, maps, itin-erary planning, digital images, familiar-ization tour opportunities and a toll freeindustry phone line, 800.759.0886direct to the sales and marketing office.
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36 2013 National Motorcoach Directory
West Virginia Division of Tourism90 MacCorkle Avenue, SWSouth Charleston, WV 25303304.957.9334304.746.0010 [email protected] Johnson, CTP
West Virginia has something for every-one. Arts and crafts, mountain biking,fairs and festivals, historic attractions,float trips and slot machines. Find outwhy we call it Wild & Wonderful.
Byways Magazine42 Cabin Hill Lane
Mount Jackson, VA 22842540.477.3202
540.477.3858 Fax 800.469.0062
[email protected]://bywaysmagazine.com
Byways Magazine is distributed by emailto 4000 motorcoach charter & tourcompanies & group tour planners, and15,000 travel agencies. A free subscrip-tion is available to anyone with aninterest in learning about NorthAmerica’s leading motorcoach tour des-tinations.
All advertisers qualify forNEW Apple iPad with 3x,4x and 6x contracts.
Winchester-Frederick CountyConvention & Visitors Bureau1400 South Pleasant Valley RoadWinchester, VA 22601540.542.1326540.450.0099 Fax877.871.1326www.visitwinchesterva.comcoates@visitwinchesterva.comSally Coates, Executive Director
Winchester-Frederick County, Virginiaoffers exciting tour opportunities thatcan be customized to your group’s inter-ests, schedule, and budget.
• Live Theatre Performances • Unique Shopping & Dining • Civil War Battlefields • Stonewall Jackson’s Headquarters• George Washington’s Office
• Patsy Cline Historic House • Old Town Walking Mall • Museum of the Shenandoah Valley• Farm Markets & Orchards • Shenandoah Apple Blossom Festival
See our website’s event page for more festivities throughout the year.
Sample itineraries and step-on guides areavailable. We are conveniently located70 miles from Washington, DC and 25miles from Shenandoah National Parkand Skyline Drive.
Vendor Resources
2013 National Motorcoach Directory 37
ABC Companies1506 30th Street, NWFaribault, MN 55021507.334.1871507.334.0246 [email protected] BorwegeSenior Vice President
ABC Companies is a leading providerto the transportation industry withdiverse product and service offerings thatcover a full spectrum of operationalneeds, including new and pre-owned full-size highway coach equipment, mid-sizeshuttle transport vehicles, and advanceddesign heavy duty transit equipment.
ABC supports customers with a com-prehensive after sale service network forservice and repairs, collision services,
extensive OEM and quality aftermarketparts needs for transit, motorcoach andheavy-duty equipment, from 11 strategi-cally placed locations throughout theU.S. and Canada.
Additionally, private and municipalfinancing and leasing options are avail-able through the company’s financial ser-vices group -- one of the largest financialservice providers within the industry.
For more information, contact ABCCompanies at 1.800.222.2875 or visit the company web site at: www.abc-companies.com
Motor Coach Industries1700 East Golf RoadSuite 300Schaumburg, IL 60173847.285.2000847.285.2013 [email protected] BowmanMarketing Manager
Motor Coach Industries is the leader inthe manufacture, sales and service of 40- to 45-foot coaches for nearly everyapplication and price range.
For one-stop shopping, we offer cus-tomer support provided by MCI ServiceParts, MCI Sales and Service and MCIFinancial Services. Call 1.800.RIDEMCIfor more information.
At MCI, we don’t just make morecoaches than anyone else in the market.We also build in more quality, from thesturdy steel frame to the finishing details.When we design a coach, we put our-selves in your passengers’ position —sometimes literally. That’s why ourcoaches are easy to board, consistentlycomfortable, and equipped with featuressure to please.
Dependability is part of the package,too. Many of our coaches have logged amillion miles or more. We offer theindustry’s largest inventory of MCI andother parts, with convenient onlineordering. MCI PRO Support bringstogether a powerful network of MCI andaffiliated service centers, parts profession-als, tech support and more, to make sureyour ownership experience is smoothsailing all the way.
And MCI’s Emergency Roadside Assis-tance program assures you’ll never haveto go it alone.
Vendor Resources
38 2013 National Motorcoach Directory
Prevost Car Inc.35 Gagnon BoulevardSaint-Claire, QC G0R 2V0418.883.3391418.883.3871 [email protected]
Prevost is a leading North Americanmanufacturer of premium intercitytouring coaches (Prevost H-Series,Prevost X3-45 and Volvo 9700) andthe world leader in the production ofconversion coaches for high-endmotorhome, entertainer and specialtyconversion (Prevost H3-45 VIP, PrevostX3-45 VIP and Prevost XLII). Thecompany has its major manufacturingfacilities in Canada.
Prevost has nine Parts and ServiceCenters and more than 150 Prevost-trained Service Providers strategicallylocated throughout Canada and theUnited States. Since 1924, the Prevostmission has been to deliver ever-greatercustomer satisfaction through ourrelentless commitment to innovation,world-class quality, unmatched after-sales service, and a passion for exceed-ing customers’ expectations.
As part of the Volvo Group, Prevosthas access to the financial strength,product development capabilities, andquality manufacturing technology ofthe world’s second largest motorcoachand transit bus manufacturing group.Over the decades, our depth of experi-ence and our unwillingness to rest onour laurels have kept us on the cuttingedge of design and technology. Prevostexcellence begins at the design stage,extends through our manufacturingoperations, and continues throughoutthe ownership experience at our Partsand Service Centers.
TIB Insurance Brokers, Inc.425 West Broadway Suite 400Glendale, CA 91204 818.246.2800818.246.4690 [email protected] McAnany Vice President, Sales
TIB is the nation’s leading brokeragefirm dedicated to the public transpor-tation industry. We’re the superiorsource for auto/general liability, physi-cal damage, workers’ compensation andbonds. TIB meets the industry’s insur-ance needs quickly, economically andprofessionally.
Advertisers Index
Byways Magazine............................................................................................5
Pigeon Forge, Tennessee Tourism ............................................................................2
motorcoach.comNational Reservation Center
888.733.5287 (888.SeekBus)540.477.3323
540.477.3858 FaxNational Motorcoach Network, Inc.
42 Cabin Hill LaneMount Jackson, VA 22842