2013 goodwill of olympics & rainier region

11
THAT CHANGE LIVES POSSIBILITIES... ANNUAL REPORT 2013 Olympics & Rainier Region

Upload: goodwill

Post on 22-Mar-2016

229 views

Category:

Documents


5 download

DESCRIPTION

 

TRANSCRIPT

THAT CHANGE LIVES

POSSIBILITIES...

ANNUAL REPORT 2013 Olympics & Rainier Region

2,678

1.65 million

$20 million

33

79%

GOODWILL HELPS PEOPLE WITH BARRIERS TO EMPLOYMENT GO TO WORK BY PROVIDING JOBS, TRAINING AND EDUCATIONAL OPPORTUNITIES.

people provided job training and support including 2,978 young adults at the REACH Center

employers who hired Goodwill program graduates

people were placed in jobs

of Goodwill employees with disabilities or disadvantages

retail stores across a 15-county service area

donor visits

saved from discontinued welfare and disability payments of people back in the workforce

8,923

1,013

GOODWILL HIGHLIGHTS 2013

A COMMITMENT TO CHANGE LEADS YOUTH TO A BRIGHTER FUTURE

Terry Hayes President & CEO

Chad Wright 2013 Board Chair

Dear friends of Goodwill,It is amazing what is possible when people come together for a common purpose. The individuals featured in this year’s annual report are shining testaments to the importance of the work we collectively do. Thanks to the support of the community – from donors of merchandise and shoppers – to financial contributors, employers and corporate partners – we help change thousands of lives. This past year has been one of great growth and exciting change. As you can see, we have a new name – Goodwill of the Olympics and Rainier Region – which reflects the wide-ranging area we serve in Western and Central Washington. Of course our headquarters remains in Tacoma and we proudly honor the long history of our organization’s deep roots in the Tacoma/Pierce County region. Growing mission services was again front and center in 2013. Our job training and educational services reached nearly 9,000 individuals throughout our territory. Most importantly, the number of people we helped place into jobs in the community increased by 40% – with nearly 2,700 people gaining employment. Of course, people can only go back to work if there are organizations willing to hire them. This past year, we partnered with over 1,000 businesses for job placement. We work hard to make sure we prepare the people that come to us for training with the specific skills employers require in today’s competitive marketplace. Partnerships also fueled our growth in a most important area – serving our returning military veterans. The Walmart Foundation extended their support to Operation: GoodJobs and were joined by generous gifts from Wells Fargo, Bank of America, Boeing, Wounded Warriors Project and Starbucks. We were so honored to be chosen by Starbucks to be the non-profit partner for their Community Store in Lakewood. The business engine that drives the growth of our mission, our retail operation, enjoyed a very successful year as we opened four new stores, including our first ever boutique, known as blue. We also opened a new outlet store in Kent and relocated our outlet store in Tacoma to the space adjacent to our operations center for extra efficiency and service for our customers. It was a great year, but there is much work to do. Unemployment in our 15-county region remains a challenge and though we are making a strong contribution to reducing that number, we have a long way to go. That’s why your support remains so critical. Together, we can do even more to get as many people as we can back to work in the coming years. Thank you for making it possible!

AJ ARCHER now holds a full time job at Concrete Tech, molding rebar to create pre-casted skeletons for concrete structures, and working toward supervisory and management positions in the company. Only five years before he was lost - a youth on the streets dealing drugs. His newborn son and a case worker at Goodwill’s YouthBuild program ended up saving his life. “I was always in trouble, basically living a life that my mom didn’t want me to do.” His lifestyle landed him jail time and a felony conviction. AJ thought the door had slammed shut on his future. But he found Goodwill’s YouthBuild – an alternative school and construction training program – thanks to roommates who discovered the program while looking for work. It took AJ three times to commit to YouthBuild, due to failed drug tests. The persistence of YouthBuild staff paid off. “They asked, ‘is there any way we can help you out?’ I said yes and decided to reenter the program. But this time my mentality was – I have a child now, I can’t be on the streets, and it’s my son’s future and my future…I have to change my ways…” AJ was the first in his class to complete his GED, and he graduated from YouthBuild two months early. During the course he helped to rebuild a house in Tacoma. AJ also gave back, helping other students with their GED. “I like numbers, so I was able to show students another way from what the instructor was explaining. It helped them and helped me grow into what I am now – more open, less shy.” AJ now visits Goodwill frequently, bringing news about job openings at Concrete Tech and helping to teach some of the construction classes. “The value of this program is teaching reliability and responsibility. It teaches you to become an adult, and to have a plan. Thanks to the program I was able to put money away, get my own car, pay off my traffic tickets, and I feel more proud of myself. I’m accomplishing everything I set out to do.”

Veteran PAT CARITHERS retired from the Navy in 1999 with a pension that could not pay the bills. Wanting a different job than her 20+ years of human resource work, she ventured into new waters. “I squeaked by working as a nanny, an auditor, typist, a housecleaner, but ultimately decided I deserved a better quality of life as a retired Navy Veteran,” said Pat. The State’s Employment Security Division alerted Pat to the job training available at Goodwill, and she attended the orientation, where she learned about the veterans program, Operation: GoodJobs and the Beyond Jobs program for women. “I knew about the stores and programs for persons with disabilities, but I was surprised to learn about programs for veterans and women! I have been referring people ever since.” The training programs and support services were just what Pat needed. “For me, the difference at Goodwill – beyond training programs - was the support from staff. Everybody was there for me, to give me help and make me confident while job searching.” At Goodwill Pat practiced interviews and discussed all the elements that go into making a strong impression with employers. “The staff really helped me stay positive and focused during that long stretch of job hunting, and sent me out the door to each job interview with confidence and a smile.” With the help of Goodwill Pat landed a job at the University of Washington’s School of Medicine in the Dean’s Office. Managing faculty appointments for the research facility staff, Pat also tackles a myriad of projects. “I have lots of benefits, and I can go to free classes,” said Pat. “This really is a great and interesting job!”

Seven years ago STEVE DAVIS was sitting on top of the world, owning his own woodworking business and doing contracting work installing surface countertops. But as he approached 50, his health took a turn for the worse. A bad hip caused mounting pain for Steve who had to cut back to part-time work, operating fork lifts. The work was day to day, and his family lived from paycheck to paycheck. Matters got worse in 2008, when Steve was hit with a heart valve infection. “I spent 13 days in an induced coma, and 30 days in the hospital – it was pretty bad.” More hardship followed in 2009 both of Steve’s hips gave out requiring replacement and his wife developed stage three breast cancer. “We wound up moving in with my wife’s sister because it was either that or living in the car.” Fortunately, both experienced full recovery but now Steve was 50, and faced re-entry into the workforce after a long absence. That’s when he heard about Goodwill’s Ticket to Work program. “The attitude of the people at Goodwill and Ticket to Work gave me that feeling that there was somebody there to help out so I wouldn’t have to do it all myself.” Steve took computer training to update his skills and received additional support from Goodwill’s staff. “They helped me with a decent pair of shoes for interviews, even gas for going back and forth to job interviews.” Steve landed a job at Coleman American, loading and unloading trucks. “The program allowed me to stay on disability for my first three months of work which helped us to get back on our feet.” Since 2010, Steve has gone from warehouseman to warehouse supervisor. This year he and his wife hope to buy a house, and the road ahead looks promising. “For guys like me who are over 50, switching jobs and getting back into the job market is really tough. Goodwill will stand behind you. They give you the confidence that you can make it…you only have to want it.”

NEW CAREER BRINGS VETERAN A NEW LIFE

BUSINESS OWNER OVERCOMES HARDSHIPS TO FIND SUCCESS

Getting people to work is the ultimate goal of Goodwill. Of course, this is only possible with the partnership of local employers. In 2013, over 1,000 organizations hired Goodwill participants from a wide range of programs. Goodwill would like to recognize these partners that hired a significant number of people in 2013:

THANK YOU EMPLOYERS

ABM Janitorial ServicesAerotekAIM AerospaceAlliedBarton Security ServicesBoeingCadillac Island CasinoCatholic Community Services -TacomaCommand Center Temp ServiceConcrete Technology Corp.Dollar TreeDomino’s PizzaDSHSEmerald Queen CasinoFastenalFlexible FoamFoster FarmsFred MeyerFuntastic Inc.Golden ServicesHoliday Inn ExpressHome Depot

Integrated ManagementIsland CasinoJack in the BoxLittle Caesar PizzaLowe’sMcDonald’sPallette Services Pierce County Auditors OfficePierce County SecurityRaceways TechnologyRoadlink Fred Meyer DistributionSafewaySoundCare Inc.StarbucksStuffy’sStuffy’s IISubwaySwift TransportationTrades Labor CorporationWalmartWalmart - Tacoma Union St.Wendy’s

PARTNERING WITH THE COMMUNITY The synergy between Goodwill and people in our communities is the catalyst for providing more and more support for those who need it most. In 2013, individuals who value the importance of giving back, volunteered to serve at Goodwill in a broad spectrum of areas. People donated their time at our retail stores and operations center; in training programs such as computer skills and financial literacy and in our administrative offices. Total volunteer hours in 2013 by committed individuals topped 101,000. Goodwill also partnered with organizations by providing space and hospitality for company events at Goodwill’s Milgard Work Opportunity Center building. Over 1,500 people from 40 organizations accessed Goodwill community meeting rooms throughout the year. And once again, Goodwill employees showed their continued commitment to helping people in our community. In addition to volunteering at various local events throughout the year, employees contributed much needed food to families for Thanksgiving and helped support a variety of non-profits, including United Way, Red Cross and many others throughout the area via the annual Goodwill Employee Giving campaign.

CORPORATE ALLIANCE PROGRAMIn 2013, Goodwill established the Corporate Alliance program to recognize those businesses and organization which have made a significant investment in the programs and services that Goodwill offers to people with barriers to employment.

The program includes partners that hire multiple Goodwill graduates, host Goodwill donation stations and drives, and provide significant financial gifts or sponsorships to help us put more people to work. Benefits of partnership can include logo recognition on Goodwill trailers and in print advertising, complimentary seats at Goodwill’s annual Ready to Work breakfast and invitations to VIP events throughout the year.

COMMUNITY PARTNERSHIPS HELP CHANGE LIVES READY TO WORK BREAKFAST HONOREES

At our annual community event – The Goodwill Ready To Work Breakfast – we honored two extraordinary organizations that collaborated with Goodwill to provide critical community services this past year. Fred Meyer, the Business Partner of the Year, helped expand Goodwill’s culinary program to meet the need of skilled artisans by developing a cake decorating program. They also hired multiple graduates from three major training programs – barista, retail and culinary.

Goodwill’s Community Partner of the Year, the Walmart Foundation, helped us greatly expand services for veterans and women. Our veterans program, Operation: GoodJobs, has the founding support of the Walmart Foundation through Goodwill Industries International. This past year, Walmart recommitted additional funds to the program. Operation: GoodJobs provides a variety of services to empower military veterans with the tools they need to find employment, succeed in the workplace and permanently support their families.

CORPORATE ALLIANCE PROGRAM MEMBERSAdolfson & Peterson (Rushforth) Bank of America Boeing Chase Chuckals Office Supply Columbia Bank

Fred Meyer Home Depot Key Bank Starbucks Walmart Wells Fargo

DONATIONSDonations are the primary source of Goodwill’s revenue stream. An emphasis on convenient donation sites, and increased partnerships with community associations, school districts and colleges produced 7.4 million pounds of additional donations this year compared to 2012. The 90.3 million pounds collected during 2013 included nearly 7.3 million pounds in electronic goods, making Goodwill in Tacoma the second largest collector of recyclable e-waste in the state of Washington. Goodwill offers attended donation drop off sites at 50 locations throughout our 15-county service area.

RECYCLE AND ZERO WASTE EFFORTSThe development of new recycling markets for ceramics, glass, wood products and plastics, helped Goodwill increase recycling efforts by 40% in 2013. Recycling coupled with the repurposing of raw material took us one step closer to the goal of zero waste from the donation stream.

BUSINESS GROWTH FUELS JOB TRAINING SUPPORT

Work continued in 2013 to grow business and serve more people in our 15 county region with job training and job placement programs. Expansion of new retail formats, revenues from recycling and record increases in “Go2” property management services allowed us to exceed our annual mission goals. Thanks to strong revenue, 1,000 business partnerships and improved training, 2,678 people were placed in jobs, up 40% from 2012. We also pushed the bar higher on job training and education, serving 8,923 people this year.

RETAILStore retail sales were up 6.5% on the heels of two new store openings – a new store for South Tacoma and a second high-end fashion and accessory blue boutique in Olympia. A remodeling of the Spanaway store and focus on customer service and “fashion forward” merchandising in other retail venues provided a step up from traditional thrift retail without raising prices. The opening of the Kent outlet store and distribution center in January and the relocation in May of the Tacoma outlet store to our Tacoma distribution center streamlined processes, cutting operational costs. Leveraging a market need for one-stop holiday shopping, stand-alone Christmas shops were created in Bonney Lake, South Lacey, North Tacoma,

GO2 PROPERTY MANAGEMENT SERVICESResidential and commercial offerings throughout Pierce county include custodial services, carpet cleaning, full-service landscape maintenance and general handyman expertise – all designed for job creation. In 2013, Go2 launched a floor grinding enterprise, creating attractive polished concrete flooring in five Goodwill store locations. At the close of the year Go2 received a $50,000 graffiti abatement contract with the City of Tacoma, making the service available in 2014 to 15,000 property owners along key transportation corridors.

Sequim and Spanaway and Halloween “Boo-Teeks” in all stores. Collectively, these enhancements drove 1.5 million shoppers to Goodwill’s 2 outlet, 29 retail and 2 boutique formats to find quality gently-used clothing, household items and special treasures. ONLINERiding a 14.7% increase in sales in 2013, we are now the third-largest Goodwill online operation in the country, shipping 500 – 600 pieces a day. Fueled by media coverage, online bidding for a rare African artifact collection set a new Washington state record for Goodwill of $23,473. Renovations on a new 14,500 square foot facility were completed this year to manage the larger inventory and shipping needs for the future. Over the past six years, online operations have more than doubled in size and sales from $2.1 million in 2008 to $4.5 million last year.

At Goodwill, the items donated by you represent the first step towards providing an opportunity for someone who needs help going to work.

Donations are sold to shoppers, either in a local Goodwill retail store, or online at shopgoodwill.com, providing jobs for over 1,200 people.

1 2DONATIONS RETAIL STORES

The proceeds from the sales of these goods are used to fund job training programs and educational classes for people with barriers to employment.

Individuals, trained and ready to work, are placed in jobs, becoming productive and self-sufficient members of our community.

3 4JOB TRAINING JOBS CHANGE LIVES

TRAINING PROGRAMS LEAD TO EMPLOYMENT

In 2013, Goodwill provided 8,923 people with job training and support. Critical to success were the 1,013 corporate partners in the region who provided job openings and program resources. With their support, the programs helped place 2,678 people into careers – up 40% from last year.

Goodwill programs reach out to job seekers with barriers to education and employment such as age, income, gender and disabilities. All job seekers are given a career foundation – lifeskills, financial planning and occupational education – for a better quality of life.

TRANSITIONING SOLDIERS, VETERANS GAIN EMPLOYMENT WITH GOODWILL VETERANS SERVICESGoodwill’s Operation: GoodJobs, a program for veterans and military transitioning to civilian life, has helped more than 350 individuals and families with job placement, retention and advancement support services over the past two years. An additional 500 area military will be helped in 2014, thanks to the founding support of the Walmart Foundation and new funding from Bank of America, Boeing, the National Wounded Warrior Project, Starbucks and Wells Fargo. This year, Starbucks designated their store in Lakewood as a Community Store, creating a regional hub for veteran services. Store sales help provide funding for veterans. The Wounded Warrior Mentor Project also started this year, adding seven trained veterans who will mentor 56 wounded warriors, placing at least 75 into employment.

YOUTH GET A HAND UPYouthBuild construction course, Barista training, the High School Dropout re-engagement program and STEPS vocational support closely integrate with services from the

REACH Center. REACH (Resources for Education and Career Help) is a remarkable collaboration of 30 organizations providing education and personal development services to youth ages 16 to 24. In 2013 our combined efforts served nearly 3,000 young adults.

In addition to career training, these programs focus on lifeskills that ensure success. Youth Barista trainees go beyond espresso arts to learn café management and operations in a real world setting. Students in STEPS define personal and career goals, then chart a realistic path. And YouthBuild helps at-risk young people complete their education through GED classes, while simultaneously training for the future in a variety of construction trades. OTHERS WITH BARRIERS TO EMPLOYMENT GET TRAINING FOR TODAY’S JOB MARKETIn 2013, Goodwill assisted 255 unemployed low-income seniors 55 and over with skill training and transitional employment, through the Senior Community Services Employment Program (SCSEP) which upgrades job skills, provides work experience and then helps seniors with job placement services. Thanks to a partnership with the Walmart Foundation, 196 unemployed and underemployed women received current job skills, help with defining career goals and a hand up to a better job as part of the Beyond Jobs program. Support services such as financial education classes are also provided to help the participant advance in their career. This past year, the Culinary skills program provided 51 low income students with 12 weeks of hands-on and classroom culinary training for entry-level food service

jobs. Goodwill runs The Neighborhood Bistro and a separate catering operation to provide real-world training opportunities. The Catering program supervised students in serving 150 companies and organizations such as Chuckals, Tacoma Pierce County Housing Consortium and the American Heart Association with premier class catering and meal service in social and business settings. The Warehouse and Logistics program enrolls 150 people per year with a 65% or better job placement and retention rate. This entry-level industry approved job training course is broadcast live from Goodwill’s Tacoma campus to the offices in Longview and Yakima. The partnership with Tacoma Community College provides instructors in math, computer skills, customer service, job readiness, logistics and personal growth. Now in it’s eighth year with partner Key Bank, the Financial Literacy program continues to provide the skills people need to make sound financial decisions. Along with Pierce County and the IRS, three months of free tax preparation were offered as a community service. This assistance helps low income singles and families understand and claim Earned Income Tax Credits, which range between $487 and $6,044 depending upon income and family size.

TOGETHER, WE HAVE MORE TO DO Collectively, Goodwill’s business and community partnerships assist 9,000 people – or 13% - of those needing employment in our 15-county region. But there is more to do. Transitioning military entering our job market will increase in 2014 – 2015, putting pressure on a region that already possess some of the highest levels of unemployment in Washington State. We thank our 1,000 business and organizational partners that are helping us to make headway. Together we can provide those who need it most help in finding employment and a better quality of life.

MORE POSSIBILITIES FOR MORE PEOPLEGoodwill continues to expand services and refine programs to meet the needs of people who want to go to work and the

employers who hire them. Over 30 different training and educational programs are offered to a broad population of individuals at three main work opportunity centers in Tacoma, Longview and Yakima and throughout the 15 county region.

REVENUES

Workforce Development $5,990,490

Retail Operations $63,723,941

Commercial Services $906,891

Managed Real Estate $647,497

Contributions and Miscellaneous $930,180

TOTAL REVENUE $72,198,999 EXPENSES

Workforce Development Services $9,697,213

Retail Program $51,215,934

Commercial Services $883,400

Managed Real Estate $319,197

Fundraising $896,125

Management and General $4,843,434

TOTAL EXPENSES $67,855,303

CHANGE IN NET ASSETS FROM OPERATING ACTIVITIES $4,343,696

Operating Activities Statement of unrestricted activities

Operating Revenue Growth

PROVIDING MAXIMUM IMPACT ON THE COMMUNITY

Goodwill directs 91.5% of expenses to mission services

Overhead (Management & Fundraising) 8.5%

2009-2013 ($Million)

2009 2010 2011 2012 2013

$48.3

$55.1

$60.5

$65.1

$72.2

FINANCIAL HIGHLIGHTS 2013Statement of financial position

CARF Certification Goodwill’s job placement and job training programs have received the highest level of accreditation available. CARF International, an independent reviewing agency, awarded Goodwill a three-year accreditation through November 2017.

WorkSource AffiliateGoodwill is a WorkSource affiliate in Pierce County, assisting in delivery of employment services.

The accounting firm Clark Nuber has audited the financial statements in accordance with auditing standards generally accepted in the U.S. The audit received an unqualified opinion.

Retail Stores and Training CentersWork Opportunity Centers

WORK OPPORTUNITY CENTER OF COWLITZ COUNTY For over 50 years, Goodwill has served the community of Cowlitz County providing job training and placement services to people with barriers to employment. This last year, 309 people were placed in jobs in the community and 1,427 individuals received job training in a variety of programs including retail and computer skills, warehouse and logistics and office essentials. Two major areas of focus included seniors and youth. Low-income older works received paid training opportunities through the Senior Community Service Employment Program (SCSEP). And through the WIA Out-of-School Youth program, at-risk youth earned their GED while acquiring construction skills through hands on training. Youth help build housing for low-income families thanks to the support of Habitat for Humanity, Longview Housing Authority and Self-Help Housing. YAKIMA WORK OPPORTUNITY CENTER Goodwill’s support of the Yakima community has been going strong for over 60 years. Providing a host of training services including computer and retail skills, financial education and warehouse and logistics, Yakima helped 561 individuals with disabilities and disadvantages prepare for that first job or second chance. A strong emphasis on assisting seniors resulted in many older workers gaining the necessary skills they needed to transition back into the workforce. The Yakima team also held several job fairs throughout the year and placed 114 people into jobs in the community.

Youth: STEPS Job Readiness & Work Experience Barista Skills YouthBuild Construction Skills High School reengagement Placement ServicesAdult Services: Vocational and Educational Assessment Military Veterans Services Public Job Search Assistance Placement Services Job Retention Services Supported Employment for people with disabilities

Goodwill Services for People with Disabilities & Disadvantages

Adult Training: Job Readiness Computer Skills/Office Essentials Custodial Skills Culinary Skills Warehouse, Transportation and Logistics Retail Skills TEACH Retail Internships Financial Education Older Adults: Senior Community Service Employment Program (SCSEP)

FINANCIAL DONORS IMPACT MORE LIVES HONOR ROLL OF DONORS

Goodwill and the Goodwill Heritage Foundation would like to thank the following community members for support. Through your generosity, you inspire confidence, self-sufficiency and a commitment to community. Because of you, deserving individuals are able to receive the job training, education and support they need to be contributing members of our community. We thank our donors, sponsors, grantors and corporate partners for being champions of Goodwill’s mission. $100,000 +Clara & Ottie Ladd

$25,000 - $99,999The Bamford Family FoundationBoeing CompanyKeyBank Foundation Wells Fargo FoundationWounded Warrior Project

$10,000 - $24,999Adolfson & Peterson ConstructionBank of AmericaTerry HayesRealNetworks FoundationScott SilverBuck & Joanne Thompson

$5,000 - $9,999Dimmer Family FoundationEd & Stacey OgleTodd & Teresa SilverWilliam W. Kilworth Foundation

$2,500 - $4,999Albers & Company, Inc.Nina CraftDan & Lori DurrGolden Oldies GuildPaul HenselDiane & Mark HolcombKeith & Gina LennonTony & Julie PanagiotuPJ Hummel & Company, Inc. *Frank Scoggins & Diane CecchettiniAllan & Judith Trinkwald

$1,500 - $2,499Donna AlbersMalika AliJeffrey AllenAllStar Employment ServicesSteve & Mary BargerKimberly BarronGreg & Justina Cruz BiersackCharles W. BinghamJim & Donna BoulangerChrista & Tom BrothersAdriana & Michael ChandlerChuckals Office Products

Freda & Eric CoggerTerry & Beverly ConnerRichard & Robin CorakBruce & Lauren DammeierRichard & Clare DeVineDave Edwards & Pat ShumanAndrea & Ryan EvansBuzz & John FolsomDennis & Lucinda FultonGreater Tacoma Community FoundationFrank Hagel & Marcia WalkerThe Michael W. Hansch FamilyJim & Enid HarrisPhilip HayesSkip & Carolyn HaynesEric & Laurie HulscherDon & Mary JohnsonKorum for Kids FoundationLakewood Square, LLCJim & Debbie LoomisShirley LothropAl LyndenDianne & Fred MatthaeiSteve MaxwellMindy Ladd O’NeillSteve & Kathleen PolitakisVicki & Kenneth PowersDr. Cliff & Carol RobertsonScott & Katie SaboMichael SecrightSharen Shierman Charitable Lead TrustMike & Katie ShieldsLloyd & Caroll SilverBrandy & Anne SmithJanet & Peter StanleyWillie & Faye StewartRonald & Carol StockdaleJeff & Ann StroudJudith SwainThe Titus-Will Families FoundationJim TomlinsonLarry & Jane TrelevenMike & Mimi Tucci, Jr.John TuohyChris TwomeyJohn & Lesa WiborgJamie & Sally Will, Jr.Jeff & Nancy WoodworthJohn & Judy WoodworthChad & Heather Wright $1,000 - $1,499Don & Nancy AndersonJustin & Robyn AndersonAssociated Petroleum Products, Inc.Barbara AultJoanne & Cal Bamford, Jr.Cheryl BidlemanKelli BjerkPeggy BuehlerJack & Lisa ButsonAnthony L-T. Chen, MD, MPH & Shin-Ping Tu, MD, MPHJames CollinsWilliam Davidson

Bill DickensRick & Betsy EllingsonJudy EstesExecutive Women International - Tacoma ChapterKim & John GoldenChuck & Sue HellarDarrell & Anne JesseDennis JoinesKeyBank Robert & Pauline KirchnerKirchner FoundationRodney & Shelley LaddKris LawrenceMary Kay & John ManleyChristine & David MichaudDan MintzBarbara Mitchell BrinerJohn NadeauKim & Cindy NakamuraKlaus NalleyJoseph & Suzy NealonSarah OliverChris PolitakisLance RossCarla & Larry SantornoShahrokh SaudagaranKaren G. SeinfeldNita & Robert Sell *Jane Shanaman Granum & Doug GranumPaul SpearsJay & Wendy StricherzDr. Pamela TransueTim & Mona TruebenbachMike & Mary Jo TucciJohn & Rhonda TyeJim WaldoJames WaltonRogers & Elaine WellsKim White & Tom CookAndrew WoodDavid & Barbara YoungEd & Connie Rae Zittel

$500 - $999Jamey BalousekMarty & Joan BrashemMark BrownTom & Diane ButlerScott & Mary ChapmanBeth DahlKyle GibsonSteve HarlowPriscilla HuberJessica IzemTeri KheriatyGerry KingstonKiwanis of West End Puget SoundThe Dennis Leuthauser FamilyBev LoseyGrace LynchWendy & Gary MartindaleJames & Beverly McCormackDean & Joan McSweeneyDouglas & Patricia Pagel

Phoenix Protective CorporationLazarus & Martha PolitakisRandy PotterFrank Pupo, Jr.Recycle Systems, LLCAshley ReidCori RobisonBryan & Marla SchaufSchwab Charitable FundDon SosnowskiHans StokerLin WhatcottLuke & Alyssa Xitco $100 - $499Air Systems Engineering, Inc.Jeff & Kimberly AlbersLouis & Mary Dudley AlfonsoChristopher AllenJulie AndersonStephen & Nancy AndersonThomas & Juli AndersonAl BaconKrisalee BallChris BallasiotesJohn BauderDick & Karla BenedettiBradley BergerDavid & Sharon Lee BlaylockNick & Linda BonazzaLorrie BourbonnieHarold & Linda BoydElaine BrabhamPhilip BradfordMike & Hae Yon BrandstetterKyndra & Clayton BraunClarissa BreshearsLinda Kaye BriggsPaul BrownCharles BrownLynnette BuffingtonEric BurkheadGeorge & Rebekah CargillDarlene ChinRod ClementLoren CohenBryce ComfortCommencement BankDianne ConwayCornerstone Financial Strategies, LLCKieran CraftSteve CramerTina CranmerKelly Croman-NeelandsMolly & Michael CrowleyAnthony CurtissLeslie CushmanFrank E. CuthbertsonTim & Sharon DalyJulie Darneille Ruth DeleniusDelainey DerouinNorm & Suzie DicksDiane & John Dimmer

READY TO WORK BREAKFAST In 2013, Goodwill’s annual Ready to Work event proved to be the biggest and most inspiring collaboration to date. Over 600 people attended, raising over $150,000 for Goodwill to funnel back into job training and prepare program participants to be “Ready to Work”. GRANTS This year, Operation: GoodJobs, with the founding support from the Walmart Foundation, has been fortunate enough to receive additional financial support from Starbucks, Wells Fargo, Bank of America, Wounded Warrior Project and Boeing. Together with these funding partners, Operation: GoodJobs is able to better serve our community’s veterans.

Goodwill also received a $1.1 million grant from the Department of Labor for the YouthBuild construction trade and career program. The grant covers operations through June 2016, providing 73 at-risk youth with the skills they need to lead productive and successful lives.

Christa Brothers Chief Development Officer

Goodwill Heritage Foundation

Buzz Folsom Board Chair

Goodwill Heritage Foundation

Ottie Ladd 2013 DreamMaker of the Year

IN-STORE FUNDRAISING Goodwill’s in-store Round Up fundraising campaign was introduced to shoppers in 2013. Cashiers in the retail stores asked customers if they would like to “round up” to the next dollar when they paid for their purchases. Our generous customers contributed more than $285,000 through the Round Up program – providing crucial support for job training programs. DREAMMAKERS In its second full year, the DreamMakers program raised funding to award 185 scholarships to individuals who needed training to successfully re-enter the job market. In September, DreamMakers celebrated the accomplishments of former and current Goodwill program participants at a celebration at the Foss Waterway Building.

Ottie Ladd, whose family gave Goodwill a transformational gift of $100,000, was posthumously awarded the DreamMaker of the Year Award. Clara Ladd, Ottie’s son Rodney and daughter Mindy O’Neill were on hand to accept on his behalf.

READY TO WORK 2013 SPONSORS AND TABLE PATRONS

$100 - $499Morgan DonnellyAnnie DoubekMike & Liz DunbarEagle Tire & AutomotiveTiffany EarpWendy EdmondMabel EdmondsLaurie ElliottChristine EmeryNigel & Kara EnglishJerry EubanksMichael EvansMaria FaasueJessica FaulknerJake FeyLarry & Randi FocklerPatrina FranceschiCurt FraserDanya GerhardsKen & Lucy GibbonKen GibsonDeena GiesenLee & Pudd GingrichGail GoodeJoe & Sandra Gordon, Jr.Jennifer GriffithBarbara GriswoldVeronica HamlingShy-Anne HaneyDon & Jean HansenRuby HarrisGretchen HarrisIan HartleyJenna HayesBeth HeathRuss HeatonMary Jo HecktJoanne Henry & Jon SewardC.W. HercholdMichael & Valerie HillerHeather HocklanderThomas & Jewel HoltChris IhrigKurtis IrelandThomas & Sandra Irish, Jr.Jean JackmanJim JacksonMelanie JensonMichelle JohannesenPeggy JohnsonGeorgeanne JohnsonBertil & Nancy JohnsonMargaret JohnsonJennifer JohnsonCheryl JonesKevin JonesBob & Nancy KaticaMadalene KeenerScott KellamsShirley KemmanBruce & Sara KendallDavid & Elaine KennicottJustin KesselLinda Kilen

Brian KimJonathan KingLeslie KinkadeSusan KirchoffMarty & Mark KogleDon & Anne KressRoger KuhlmeyerYvonne KuhnMichael KulaJennifer KupkaSusan LarsonJoe LawlessMorena LedesmaTodd LePique & Lysa BarbanoEdward LimTony LindgrenDylan LippertJanet LordahlFrederick LorenzCharleen LubicSteve & Mary Rae LundWilliam & Pati LynnRachelle MainardKelly ManersTimothy MansfieldDick MarzanoChuck MatthaeiJo Ann MaxwellFred McCaffreyDina McCleesMorris McCollumMike McCrabbTrisha McCrayJemima McCullumBrianna McGlothenKaren McIverSandy & David McKayRonn McMahonTom McReynoldsChuck & Charli MeachamMiranda MeintsChristopher MerrywellRobert MetscherCaleb MillerJeanette MillerLeeAnn MillerDavid MitchellLarry MitchellDavid MoeGerald L. MonahanJudy MoyerBernard MullenNorine MullenNew Moon Chinese RestaurantPeter & Karen NormanRalph NuxollSusan OdencrantzRick & Maggie OldenburgRobert OrlandoJackie & Hans OstromMario ParisioDaniel & Karen PatjensJohn PattersonSara Payne

John & Gerry PearsonJohn PeasleyJim PedersonAndre PenalverChristian PerezVeronique PetersonPeter PetrichNancy PfefferlePhRMAPicasso Catering*Dick & Karen PickettDavid & Barbara PineLori PopejoyAndrew PratherJeff PrattMaurica PricePropel InsuranceLeah ProsserAlexandra RaderDevin ReillyRebecca ReynoldsBill & Ann RileyJames & Debra RomanoGreg RoseMargaret & William RossRound Table PizzaRobert RowlandsSandra & William RuddCurt SandstromRene SavageEarl SaxonLarry SeaquistJeff & Amanda ServenHeidi SharpeDavid ShaubMary SingerNanette SmithJustin SmithRon StaplesRobert StoeckDave Stolz, Stolz & Associates, P.S.Kevin SullivanPatti SuttonLaura SvarcsMike TassinSusan TaylorJim TenerCindy ThompsonSusan ThornsberryTeresa TreschRick & Sandi TriggsChristine TrostleSarah TuckerMarilyn Van EttenPauline ViewegerFelix & Maria Vince CruzDan VoelpelLauren WalkerKenneth & Mary WamboltAl & Nancy WeaverJay Wehmeyer Mike WelchCharles & Nansea Welsh

Thank you to our 2013 Ready-to-Work Sponsors and Table Patrons. Your support of this annual fundraising breakfast makes it possible for Goodwill to provide scholarships and accredited programs for people seeking to change their lives through the power of work. Presenting SponsorColumbia Bank Award SponsorsBank of America Boeing CompanyMerrill Lynch Pierce Fenner & SmithMurray Pacific CorporationPrint NW*Whitehouse & Schapiro, LLC

Opportunity SponsorsAdolfson & Peterson ConstructionAssociated Petroleum Products, Inc.KeyBank Mountain Construction, Inc.The News Tribune*Panagiotu Pension Advisors, Inc.Propel InsuranceRobblee’s Total Security, Inc.Rodda PaintSimpson Investment Company Tucci & SonsVerizon Wireless Hope SponsorsBusiness Examiner*DaVitaThe Geneva FoundationLabor Ready MultiCare Health SystemSmith Fire Systems, Inc.Willie & Faye StewartUnisource Worldwide Table PatronsBCRA Architects, Inc.Brown & Brown of WashingtonCDW Chuckals Office ProductsClark NuberDavies Pearson, PCBuzz & John FolsomFred Meyer, Inc.*Dennis & Lucinda FultonGordon Thomas Honeywell, LLPGroup HealthHaddad International, LLCHagel & CompanyTerry HayesC.W. HercholdHeritage BankDon & Mary JohnsonJPMorgan Chase & Co.LaborWorksMcKinney Trailer RentalsMidco Materials HandlingPacLease - Western PeterbiltPhRMAPierce College PuyallupPoint Ruston, LLCProfessional Claims InterventionRicoh USA, Inc.Frank Scoggins & Diane CecchettiniShanaman Strategies, IncSimpson Lumber CompanySolid Waste Systems, Inc.Sprague Pest SolutionsStellar Industrial Supply, Inc.UsedCardboardBoxes.comUmpqua BankUniversity of Washington, TacomaWCP SolutionsWest Coast Truck & Trailer Repair, Inc.Chad Wright

Goodwill Board Officers Chad Wright, ChairDon Johnson, Chair ElectC.W. Herchold, TreasurerFrank Scoggins, SecretaryDr. Pamela Transue, At LargeSkip Haynes, At Large Board Members Robert BrubackAnthony Chen, MDBill DickensNigel EnglishBuzz FolsomDennis JoinesCheryl JonesJames MatteucciJemima McCullumRyan PettyDr. Cliff RobertsonShahrokh Saudagaran Karen SeinfeldJudy SwainJane TaylorTimothy TruebenbachRick WinsmanEd Zittel

Goodwill Foundation Board of Directors Buzz Folsom, ChairJim Walton, Vice-ChairJim Loomis, TreasurerChuck Hellar, SecretaryJustin AndersonSteve BargerGreg BiersackBill DickensDennis FultonBarbara Mitchell BrinerWillie Stewart

Goodwill Management Team Terry Hayes, President & CEOMark Holcomb, Sr. Vice President Business OperationsMichael Graves, CFORichard Corak, Workforce Development DirectorCheryl Bidleman, Human Resources DirectorChris Politakis, Marketing & Communications DirectorMichael Secright, Information Technology DirectorChrista Brothers, Chief Development Officer, Goodwill Heritage Foundation

GOODWILL HERITAGE SOCIETY The Goodwill Heritage Society is comprised of individuals and families who have chosen to leave a legacy with Goodwill through their will, charitable trust, gift annuity or life insurance policy. Goodwill recognizes those individuals whose passion for Goodwill’s mission will endure. Marian Bailey EstateThe Thomas S. Brothers Family **Samuel H. Brown EstateLillian Brunzel EstateWilliam L. Cagle **Donald F. Conner Estate Elaine F. Crawford EstateMary Darling EstateLinda A. EricksonEugenia Fairbanks EstateHugh S. Ferguson TrustsJohn & Buzz Folsom **Jane C. Gattavara EstateLeah D. GunnarsenThe Michael W. Hansch Family **Terry Hayes **Forrest & Bethel Jonson EstateJack R. Joyner EstateKarl Kaiser EstateThe Kimble Family Revocable Living Trust / Elizabeth R. Kimble Hans Lemke EstateMary Long EstateEvelyn W. Lordahl EstateRussell McLeary & Maja Quist **Dean A. & Joan McSweeney **Lila J. Miller EstateAlice E. Morgan EstateAndrew Nelson EstateSue D. Nilsson FundEd & Stacey Ogle **Elizabeth Pettigrew EstateJohn W. Quick EstateJeanne Schenck EstatePaul Schumacher TrustDavid Sclair EstateClifford H. Smalling EstateWillie & Faye Stewart **Frederick T. Taylor Estate Beatrice E. Thompson EstateIngeborg Wathne EstateGenevieve Wilcox EstateDon & Mary M. Williams EstateEdward L. & Helen S. Woodbury Trust **Future Gift Arrangements

Special thank you to anonymous donors who raised over $13,000

Special thank you to matching gift companies

We would like to thank all supporters of Goodwill who have chosen to give without recognition. In total, these generous individuals and organizations have donated over $13,000 in support of participant scholarships, job training programs and community awareness.

Thank you to the following companies for encouraging their employees to give charitably by matching philanthropic donations. Your matching gift programs demonstrate a true belief in the wellbeing of our community. KeyBankPropel InsuranceRussell InvestmentsStarbucks Coffee CompanyVerizon Wireless

Robin Weyand-GrimesWarren WheelerCol. Louis & I. Marie WilliamsWarren WilloughbyTonya WinskiBob WiseJohn & Christine WolfeSteve Zaitz * Includes In-Kind Gifts

HONOR ROLL OF DONORS

Goodwill |  714 South 27th Street | Tacoma, WA 98409 | 253.573.6500 | goodwillwa.org

Work Opportunity CentersGoodwill’s Work Opportunity Centers provide job training and placement services to the public.

Tacoma Milgard Work Opportunity Center714 S. 27th St.Tacoma, WA 98409253.573.6500

Longview1030 15th Ave.Longview, WA 98632360.501.8340

Yakima10 N. 10th Ave.Yakima, WA 98901509.452.6061

South Lacey4800 Yelm HWY SELacey, WA 98503360.456.0273

Aberdeen SCSEP1103 E. Wishkah Blvd.Aberdeen, WA 98520360.532.0041

Spanaway-WorkFirst14910 Pacific Ave S., Suite ATacoma WA 98444253.582.0655

Port Angeles-SCSEP603 S. Lincoln St.Port Angeles 98362360.417.7547