2013-14 csu customer satisfaction surveys
DESCRIPTION
2013-14 CSU Customer Satisfaction Surveys. Q&A. Survey Dates. March 24 th through May 30 th Select a (2-week) period to run your survey(s) A reminder will be sent at the mid-point; only to those that have not responded. 17 Functional Areas. Download MS Word version. Optional: - PowerPoint PPT PresentationTRANSCRIPT
2013-14 CSU Customer Satisfaction Surveys
Q&A
Survey Dates
• March 24th through May 30th • Select a (2-week) period to run your survey(s)• A reminder will be sent at the mid-point; only
to those that have not responded
17 Functional Areas
Download MS Word version
Optional:• Hide Questions; Type HIDE • Add 5 Custom Questions
Email MS Word version and participant list
Required:• Survey Invitation Email• Target dates for survey (2-weeks)• List of participant emails• Breakout (#students, #faculty, #staff)
Standard Analysis Report
Questions?