20120929 conjunct consulting professionals townhall
DESCRIPTION
TRANSCRIPT
This information is confidential and was prepared by Conjunct Consulting for publicity purposes; it is not to be relied on by any 3rd Party without our prior written consent.
Pro Bono Consulting for Asia’s Social Sector
April 8, 2023www.conjunctconsulting.org
This information is confidential and was prepared by Conjunct Consulting for publicity purposes; it is not to be relied on by any 3rd Party without our prior written consent.
April 8, 2023www.conjunctconsulting.org
Interviews for the specific roles will be held on 13 Oct 2012 (Sat), from 11am - 5pm. Please select your interviews slots for the relevant department you are applying for here http://bit.ly/C2slot). Should you be unable to make it, kindly email the relevant VPs to arrange for a meeting.
Please note that the following roles are up for early applications and will require you to email the VP directly.
- Deputy VP (External Affairs - Fundraising)- Deputy VP (External Affairs - Marcom)- Initiative Leader (Professionals - Domain Counsel Lead)
Emails of the VPs are as follows:
Development: [email protected] Affairs: [email protected]: [email protected] Leadership: [email protected]
Details for 13 Oct 2012 (Sat) are as follows:
Date: 13 Oct 2012 (Sat)Time: 11.00am - 5.00pm (Subject to your selected interview slots)Venue: To Be AdvisedAttire: Casual
3CONFIDENTIAL
Our world is rapidly moving towards a new paradigm of impact-focused social work
Impact-Focused
•Execution
•Community
•Hours-based
•Strategy
•Collaboration
•Skills-based
Conventional
4CONFIDENTIAL
Conjunct Consulting is Asia’s groundbreaking nonprofit consultancy for the social sector
Conjunct Consulting isAsia’s groundbreaking social impact consultancy
bridging the gap betweenvolunteers and the social sector.
By providing pro bono consulting services and developing our members, we empower the social sector
with strategy and leaders.
5CONFIDENTIAL
We create maximum social impact through catalysis and empowerment
Catalyze strategic change
• We create maximum social impact by– Catalyzing strategic change in
the social sector – Empowering the next
generation of social sector leaders
• We do so through:– Pro bono strategy consulting– Social sector leadership
paradigm– Inter-disciplinary
collaboration• Our values are
– Passion for our community– Collaboration across all levels– Impact-focused for true change
Social
Impact
Empower next-gen leaders
Pro bono strategy
consulting
Sector leadership paradigm
Inter-disciplinary
collaboration
Source: Conjunct Consulting Constitution
CONFIDENTIAL
Industry leaders in the pro bono volunteerism movement are viable
6Source: Conjunct Consulting Benchmarking Exercise
• 2000+ projects– >1M manhours– $76 M value
• Team: 6 professionals– 3-5h/week, 6 months
• Sustainable– Rev: CSR and grants– Pro bono to NPO– Founded in 2001
• 40 staff in 2011
• 500 projects– Full-time fellowships– Undergrad, grad or MBA
• Embed: 1 FT, 1 mentor– 50h/week, 6/ 12 mths
• Sustainable– Rev: Fees, grants,
donors– Founded in 2001
• 20 staff in 2011
7CONFIDENTIAL
The organizational model is run on a hub and spoke model for skill and time synergy
NUS
SMU
NTU
Scope
•Chapter leadership•Associate consultant recruitment•Campus publicity• Inter-group partnerships•Project team management
Scope
• Client sourcing• Fundraising• Knowledge
management• Chapter
Trainers• Domain
Counsels• Operations
management• International
partnerships
Hub
8CONFIDENTIAL
President• Responsible for implementing a strategy in his/her term for the achievement of the Society's objectives.
Vice-President (Clients) [VPC]• Responsible for the success of projects for the Society's clients.
Vice-President (Development) [VPD]• Responsible for the growth and development of the Society's members.
Vice-President (External Affairs) [VPE]• Responsible for the public image of the Society.
Vice-President (Student Leadership) [VPS]• Responsible for the oversight of the student chapters of the Society.
Vice-President (Professionals) [VPP]• Responsible for the oversight of the professionals of the Society.
Vice-President (Operations) [VPO]• Responsible for the financial and operational well-being of the Society, ensuring that the accounts are properly kept and that the Society is
not in a position of net liability for a period of no longer than three months.
The Hub Committee is structured to ensure that the best is done for the society
We are raising an increasing number of volunteers from previously untapped pools
Source: Conjunct Consulting Volunteer Database 9
CONFIDENTIAL
Our clients have successfully catalyzed strategic change with our assistance
The team’s proposed business strategic plan and its other elements were insightful when considering the philosophy of our organization and its current resources. To conclude, the collaboration was a productive, fun and pleasurable experience.
- Melvin Maramot, Head of Specialist Therapy, St. Andrew’s Autism Centre
10
Conjunct has set a high standard for any consultancy wanting to enter the social sector. It has thoroughly impressed me with their work ethics and professionalism.
- Ng Yong Hao, HeadVLink
We have successfully empowered and raised volunteers with the will to lead
My experience has been very good so far. The client is enthusiastic and open-minded and looking forward to working with us. It has also allowed us to have a very deep understanding of the business, its mission and also its operations.
- Jacob Tan, Aon Hewitt, Project Director
The highly intentional emphasis on holistic development from the Conjunct leadership has ensured that we hear from practitioners in the nonprofit sector and have the opportunity to probe further and understand their perspective.
- Eugene Kwok, SMU, Chapter Director
I would say that it was one of the most educational experiences I have had. Full of late nights and coffee-filled days, but knowing that our work had real impact made it all worthwhile in the end.
- Samantha Lee, NUS, Project Leader, Political Science Year 2
Conjunct Consulting – a place where positive social impact is created and friendships are forged. I thoroughly enjoyed my entire experience with the club and am now better equipped with the necessary tools to take actions that could really make a difference.
- Teo Yao Yang, NTU, Applicant, Business Administration Year 2
Source: Conjunct Consulting Internal Assessment 11
This information is confidential and was prepared by Conjunct Consulting for publicity purposes; it is not to be relied on by any 3rd Party without our prior written consent.
ConjunctConsultingStrategy with a heart
Professionals
This information is confidential and was prepared by Conjunct Consulting for publicity purposes; it is not to be relied on by any 3rd Party without our prior written consent.
April 8, 2023www.conjunctconsulting.org
CONFIDENTIAL
13
Our project team model leverages on the strengths of students and professionals
Project Leader
Consultant
Consultant
Consultant
Consultant
Project Director
Hub Support
Scoping Professional Networks Mentorship
Stu
den
ts
Pro
fessio
na
ls
Consulting TeamProject Director
CONFIDENTIAL
JanFeb
Mar
Apr
MayJunJul
Aug
Sep
Oct
NovDecJan
Feb
Mar
Apr
MayJunJul
Aug
Sep
Oct
NovDec
14
Our client consulting cycles occur twice a year at the following times
Cycle 1
Cycle 2
Selection
Project Scoping
Engagement
CONFIDENTIAL
Professionals can get involved at any level of our organization
Hub
Sub-Committee
Domain Counsel
Speakers
Chapter
Chapter Trainers
Project
Project Director
Project Leader Consultant
Professional roles Student Roles
CONFIDENTIAL
16
We have a role for every professional with a passion for the social sector
Sub-Committee
Professionals with relevant experience
Choose from areas such as Development, Professionals Relations, External Affairs, Clients and Operation
Varies depending on departments (1~4 hours/week)
Domain Counsel
Experts within specialized fields (e.g. medical, legal, financial)
Act as counsel for projects that require your expertise
To be consulted when expertise is required
Speakers
Social sector leaders
Share social sector insights and experiences with associates, consultants and other C2 professionals
To speak for one session with a university chapter or professional mixer (2~3 hours/semester)
Chapter Trainers
Professionals with relevant skill sets
Matched to the needs of each university chapter
To attend “Train the Trainer” sessions and train at least one module a semester (~6 hours/semester)
Project Directors
Professionals with relevant strategic experience
Matched to consulting teams to guide and mentor them throughout their projects
To meet with consulting team at least once a week (~3 hours/week)
CONFIDENTIAL
• Possess a heart for the society• Have relevant expertise in business or specialized
fields• Willingness to be a mentor to students• Have insights into the
workings of Singapore’s social sector
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We are looking for professionals in Singapore who fulfill any of the following:
CONFIDENTIAL
Join us for the opportunity to develop yourself and the social sector
• Opportunity to develop existing managerial and organizational skills• Mentoring teams will hone one’s leadership
skills while exposing one to a variety of problems from different organizations
• Grow your network of working professionals across industries• Conjunct Consulting has organization-wide
gatherings for our volunteers from various professional fields
• Be empowered to change the social sector• Every difference counts. With Conjunct
Consulting, we do it one organization at a time
18
CONFIDENTIAL
19
Each role brings its own unique set of experiences and development
• You will be responsible for the development of Professionals, and to assist the Professionals team in developing a mentorship programme.
DVP (PROFESSIONALS – DEVELOPMENT)
• Development of Professionals (interface with VP Professionals and VP Development)• Project Director development (interface with VP Clients and DVP Clients)• Mentorship programme development (2013 rollout)• Alumni Relations
RESPONSIBILITIES
• 4-8 hours a week
REQUIREMENTS
CONFIDENTIAL
20
Each role brings its own unique set of experiences and development
• Responsible for:• Selection of Project Directors for upcoming consulting projects• Development of Project Directors.
Initiative Leader (Projects)
• Work with VPP and DVP (Strategy & Operations) to select, interview (with the ExComm) and staff Professionals to be Project Directors for consulting projects
• Work with DVP (Development) to ensure development of Project Directors during consulting engagement
RESPONSIBILITIES
• Time commitment of 4-8 hours a week from:• Mid-Oct to End-Nov• Jan to End-June
REQUIREMENTS
CONFIDENTIAL
21
Each role brings its own unique set of experiences and development
• Responsible for:• Assisting VP with implementing an effective volunteer management system for Professionals• staffing of Professionals into relevant tracks: Projects, Initiatives & Mentorship
Initiative Leader (Volunteer Management)
• Work with VPP to strategize, devise and implement an effective volunteer management system for Professionals
• Work with VPP and DVP (Strategy & Operations) to staff Professionals into relevant tracks: Projects, Initiatives & Mentorship
RESPONSIBILITIES
• Time commitment of 2-6 hours a week
REQUIREMENTS
CONFIDENTIAL
Questions?
Connect
22
Contact us and together we can make a difference for the better
facebook.com/conjunctconsulting
@conjunctconsult
This information is confidential and was prepared by Conjunct Consulting for publicity purposes; it is not to be relied on by any 3rd Party without our prior written consent.
ConjunctConsultingStrategy with a heart
Clients
April 8, 2023www.conjunctconsulting.org
CONFIDENTIAL
• Crew Structure• Client Cycles• Project Timelines• Your Quality Consulting Team• Protecting Project Stakeholders Through
Contracts• Your Part in a Successful Project• Next Steps
Overview
24
CONFIDENTIAL
Crew Structure
25
Vice President of ClientsClaire Lim
Deputy Vice President Project LeadLoh Yinshan
Initiative LeaderProject Quality
Ciara Yeo
Assistant Director of Projects SMU
Amanda Lau
Assistant Director of
NUS Jared Nair
Assistant Director of
NTU Xi Wei Yeo
Deputy Vice President Client LeadDerek Neo
Initiative Leader Client QualitySean Cheng
CONFIDENTIAL
Vice President of ClientsClaire Lim
Deputy Vice President Project LeadLoh Yinshan
Initiative LeaderProject Quality
Ciara Yeo
Assistant Director of Projects SMU
Amanda Lau
Assistant Director of
NUS Jared Nair
Assistant Director of
NTU Xi Wei Yeo
Deputy Vice President Client LeadDerek Neo
Initiative Leader Client QualitySean Cheng
Crew Structure
26
Clients
CONFIDENTIAL
Vice President of ClientsClaire Lim
Deputy Vice President Project LeadLoh Yinshan
Initiative LeaderProject Quality
Ciara Yeo
Assistant Director of Projects SMU
Amanda Lau
Assistant Director of
NUS Jared Nair
Assistant Director of
NTU Xi Wei Yeo
Deputy Vice President Client LeadDerek Neo
Initiative Leader Client QualitySean Cheng
Crew Structure
27
Projects
CONFIDENTIAL
28
Our Client cycle
Selection• Approxima
tely 12 projects are selected per cycle
• Applications are open in Dec - May (Fall Cycle) and Jul – Oct (Spring Cycle)
• Project selection results are released in May (Fall) and Oct (Spring)
Matching• Selected
projects are matched to professionally trained and mentored consulting teams with the relevant expertise
• Occurs in Jun (Fall Cycle) and Nov (Spring Cycle)
Engagement• Launched
through an kickoff session between clients and consulting teams, final contract signing will also occur
• Engagement cycles span Jul – Nov (Fall) and Dec – Apr (Spring)
Consulting is provided for:
• Strategic Planning• Financial Sustainability• Human Capital
Development• Operations
Management• Impact Measurement
The Client receives from us:• Presentation
concluding engagement
• Recommendations tailored for your needs and capacity
• Sustainable long-term solutions with implementation strategies
• Supporting Appendix slides
CONFIDENTIAL
• Projects selected based on alignment with key impact areas
• Selection results released in Nov and Jun
• Further scoping occurs in Dec and July during mandatory bootcamps
• Official signing of contracts occurs at Project Engagement Launch
29
Our Project Cycle
CONFIDENTIAL
Projects are scoped and structured with quality control checkpoints
• Statement of Work• Team Workplan
• Fact base• Interim
findings• Storyboard
• Internal midpoint• Client midpoint • Client & Team
satisfaction survey
• Internal finale• Client finale• Client & Team
satisfaction survey
• Findings• Solutions• Storyboard
Deliverables
Timeline 5 weeks5 weeks4 weeks
Scoping and Work Planning
Data Gathering and Analysis Progress Review Recommendation
Development Final review
30
CONFIDENTIAL
31
Work with us and learn how we can make a difference for the better
Each time a man acts to improve the lot of others, he sends forth a tiny ripple of hope, and crossing each other
from a million different centers of energy and daring, those ripples build a current.
– Robert Kennedy
Connectfacebook.com/conjunctconsulting
@conjunctconsult
This information is confidential and was prepared by Conjunct Consulting for publicity purposes; it is not to be relied on by any 3rd Party without our prior written consent.
ConjunctConsultingStrategy with a heart
External Affairs
This information is confidential and was prepared by Conjunct Consulting for publicity purposes; it is not to be relied on by any 3rd Party without our prior written consent.
April 8, 2023www.conjunctconsulting.org
CONFIDENTIAL
We nurture the relationships between Conjunct and its key stakeholders
33
CONFIDENTIAL
What we do grows each wing in Conjunct, paving the way for greater social impact
34
External Affairs
Clients Development Operations Professionals
Quality Client
Referrals
Applicant Worksho
p Signups
Financial Sustain-ability
Skilled Volunteer Signups
35CONFIDENTIAL
• Roles are divided according to function, specific to the skill sets and experience needed
• Each person is supported by a network of VPs, fellow DVPs and ADs across crews and chapters
We support each other within the External Affairs committee
Vice-President (External Affairs)
Deputy VP (EA – Marcom)
Assistant Director (EA)
NUS
Assistant Director (EA)
NTU
Assistant Director (EA)
SMU
36CONFIDENTIAL
• Talented leadership is needed, as Conjunct is expanding to address the social sector’s growing needs
• External Affairs has three DVP roles for professionals who are ready to take up the challenge of making a more impactful difference
We are looking for passionate professionals to join our crew
Vice-President (External Affairs)
Deputy VP (EA – Marcom)
Assistant Director (EA)
NUS
Assistant Director (EA)
NTU
Assistant Director (EA)
SMU
CONFIDENTIAL
37
Each role brings its own unique set of experiences and development
DVP (EXTERNAL AFFAIRS – MARCOM)
• You will play an integral role in the development and communication of the Conjunct brand to key stakeholders, positioning Conjunct as the premier capability builder in Singapore’s social sector.
RESPONSIBILITIES• Drive and own marketing communications plans for the Conjunct brand across stakeholders through campaigns and activities – from strategy, activity planning, execution to KPI tracking and measurements
• Conceptualize and oversee creation of all campaign materials with the External Affairs Committee
• Initiate projects within External Affairs Committee on Channel Marketing and Development
• To collaborate with the External Affairs team and ADEs on campaigns and outreachREQUIREMENTS
• Dynamic Team Player• Excellent Project Manager• Knowledgeable in Adobe Photoshop and has an eye for Design• Results Driven• 3-7 hours a week, with peaks in the lead up to campaign launches
CONFIDENTIAL
38
Each role brings its own unique set of experiences and development
DVP (EXTERNAL AFFAIRS – VOLUNTEER ENGAGEMENT)
• You are essential for Conjunct’s growth as an organization, and helping it achieve the aim of empowering the next generation of social sector leaders through volunteer recruitment and engagement
RESPONSIBILITIES• Initiate and drive campaigns and events to grow and engage volunteers, both within the tertiary institutions and working professionals – from strategy, activity planning, execution to KPI tracking and measurements
• To coordinate with the ADEs in various university chapters for student recruitment
• To initiate and coordinate with Professionals wing in the recruitment and engagement of Professionals through campaigns, events and strategic corporate partnerships
• To collaborate with External Affairs team on campaigns and outreachREQUIREMENTS
• Related Industry Experience• Excellent Events and Project Manager• Results-driven• 3-8 hours a week, with peaks at the beginning of recruitment cycles in Jan, Jul,
Aug and Nov
CONFIDENTIAL
39
Each role brings its own unique set of experiences and development
DVP (EXTERNAL AFFAIRS – FUNDRAISING)
• You are crucial for Conjunct’s sustainability as an organization, helping it achieve financial stability through fundraising and strategic partnerships
RESPONSIBILITIES• Initiate and drive campaigns and events to grow and engage donors, particularly within working professionals and corporations – from strategy, activity planning, execution to KPI tracking and measurements
• To coordinate with DVP (Operations – External Performance Assessment) on the communication of Conjunct’s impact and work in the social sector
• To initiate and develop sponsorship packages for corporations, cultivating strategic partnerships
• To develop and refine donor tiering system• To collaborate with External Affairs team on campaigns and outreachREQUIREMENTS
• Experienced in Fundraising or Sales• Excellent Project and Events Manager• Results-driven• Dynamic Team Player• 3-7 hours a week, with peaks at the beginning of campaigns and December
CONFIDENTIAL
Work with us and learn how we can make a difference for the better
Each time a man acts to improve the lot of others, he sends forth a tiny ripple of hope, and crossing each other
from a million different centers of energy and daring, those ripples build a current.
– Robert Kennedy
Connectfacebook.com/conjunctconsulting
@conjunctconsult
40
This information is confidential and was prepared by Conjunct Consulting for training purposes; it is not to be relied on by any 3rd Party without our prior written consent.
Development
CONFIDENTIAL
Weeks
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16
The project timeline and requisite support materials have been mapped for the team
42
Scoping
Project Kickoff Internal Midpoint
Client MidpointTeam + Client Survey
Internal FinaleClientFinale
T+C Survey & Sanitisation
PD+PL Bootcamp
Consultant Bootcamp
000s (Orientation) 100s (Applicants) 400s (Expertise Areas) 500s (Conjunct Leaders)
001 Conjunct Infosession002 Conjunct Orientation003 The Project Team and You004 Problem Solving Summary (101 Recap)005 Consultant Skills Summary (201 Recap)006 Project Leadership Summary (301 Recap)007 Train-the-Trainer
101-108 Refer Previous Slide 401 Strategic Planning402 Impact Assessment403 Financial Sustainability404 Operations Management405 Human Capital406 Toolkit: Theory of Change407 Toolkit: Volunteer Catalyst408 Toolkit: Frameworks
501 Elections & Organizational Leadership502 Chairman & Board503 President & Hub Leaders504 Student Leadership & CDs505 Clients & ADPs506 Development & ADDs507 Operations & ADOs508 External Affairs & ADEs509 Professionals & Wing
200s (Consultants)
201 Client Interfacing202 Project Work203 Team Dynamics
300s (PLs + PDs)
301 Leadership and Influence302 Project Scoping303 Team Management
Project Leader
Consultant
Source: Conjunct Consulting Tracking and Methodology
Project Director
Intensity
CONFIDENTIAL
2A
2B
1A
1B
Problem-solving is a non-linear and iterative process based on fundamental skills
43
Issue A
Tactics
Impact
1
2
3 4
5
6 7
X vs. YRecommend
101. Social Sector Overview & Conjunct Consulting
102. Problem Definition, Issue Identification, & Frameworks
103. Hypothesis Testing & Research Planning
104. Data Gathering & Collation
108. Communications107. Recommendations Development & Client Enablement
106. Solution Formulation & Mapping105. Analysis & Modeling
Strategy
Client
SecondaryPrimary
External
Client literature
Client surveysClient interviews
BenchmarkingExternal sources
SurveysInterviews
Strategy
1B
2A2B
3A
3B
3A
3B
Benefits Feasibility
Benefits
Feasibility
Sub issue 1
Sub issue 2
Issue B Framework 3
Research Plan 1
Research Plan 2
Research Plan 4
Research Plan 3
Hypo 1
Hypo 2
Hypo 4
Hypo 3
Model A
Model B
Hypo 4
Hypo 1
Hypo 2
Hypo 3
Sub 1
Sub 2
Sub 3
M
H
L
M
H
L
M
H
M
Source: Conjunct Consulting Methodology
Current situationVision
1A
CONFIDENTIAL
Regular chapter trainings provide structured coverage of core content and insights
• Training segmentation– Applicants: Skill-based 101– ACs: Project-based 201– Chapter: Experience Sharing
• Value addition– Chapter-level bonding– Batch consistency– Structured lesson plans– Core content coverage
44
Student discussing results of scoping exercise
Talk by Operations Director, Singapore Red Cross
CONFIDENTIAL
Case simulations and project checkpoints create memorable lessons for members
• Experience– Case Camp: Data, client visit,
field research, practicum– Checkpoints: Project vetting,
stress-test, feedback
• Value Addition– Group bonding– Personalized lessons– Direct feedback
45
Case camp interview of client staff member
Applicant team presenting to client & hub judges
CONFIDENTIAL
A mentorship and apprenticeship culture ensures members receive on-the-job training
• Personal training– Hub - Chapter– Professionals – PLs– PLs + SACs – Assoc. Consultants– Assoc. Consultants - Applicants
• Value Addition– Personal guidance– Value transmission– Career guidance
46
Client, Project Team and Project Director
Project Kickoff: Client and Team meeting
CONFIDENTIAL
We are looking for professionals who are interested in developing leaders
DVP Development (Applicants)
DVP Development (Consultants)
DVP Development (Project & Student
Leaders)
DVP Development
(Trainers)47
CONFIDENTIAL
Work with us and learn how we can make a difference for the better
Each time a man acts to improve the lot of others, he sends forth a tiny ripple of hope, and crossing each other
from a million different centers of energy and daring, those ripples build a current.
– Robert Kennedy
Connectfacebook.com/conjunctconsulting
@conjunctconsult
48
This information is confidential and was prepared by Conjunct Consulting for training purposes; it is not to be relied on by any 3rd Party without our prior written consent.
Student Leadership
CONFIDENTIAL
Our role is to empower the next generation of leaders
50
Catalyze strategic change
Social Impac
t
Empower next-gen leaders
Pro bono strategy
consulting
Sector leadership paradigm
Inter-disciplinary collaboration
CONFIDENTIAL
51
We support each other within the Student Leadership
Vice-President Student Leadership
DVP Student Leadership (Coordination)
Chapter Director NUS
Chapter Director NTU
Chapter Director SMU
CONFIDENTIAL
We work towards these goals by nurturing, coordinating and representing student leaders
52
•We meet up with student leaders to learn their skill needs•We mentor and nurture leaders to prepare them for the next level of responsibilityNurturing
•We analyze and act on internal satisfaction analysis•We spearhead growth for our student chapters
Coordinating
•We represent the student voice at Hub leadership meetings•We work with other crews to define internal strategy
Representing
CONFIDENTIAL
There are 3 positions that are currently open for Student Leadership
53
• Guide all Cross Chapter Activities• Spearhead Launches of New Chapters• Contact Universities• Mentor Chapter Directors with University Admin
Issues.
DVP SL (Coordination)
• Developing Insights from Internal Surveys• Raising Development Needs• Charting and Mapping the progress of Chapter
and Hub Leaders
DVP SL(Analytics)
• Organizing National and Hub Exco Socials• Guide Chapter Directors with Chapter Socials• Partner with VPEA and VPP with Events
DVP SL (Welfare)
CONFIDENTIAL
You will benefit by
Developing your Skillsets• Project
Management• Mentoring• Organizing Event• Managerial and
Organizational
Spearheading Growth• Scaling existing
chapters• Smoothening
leadership transitions
• Setting up new Chapters of Conjunct Consulting
Mentoring Others• Nurture the next
Generation of Social Sector Leaders
• Learn from more experienced Social Sector Leaders
54
CONFIDENTIAL
We are looking for professionals who are interested in professional leadership
DVP Student Leadership
(Analytics)
DVP Student Leadership (Welfare)
55
CONFIDENTIAL
Work with us and learn how we can make a difference for the better
Each time a man acts to improve the lot of others, he sends forth a tiny ripple of hope, and crossing each other
from a million different centers of energy and daring, those ripples build a current.
– Robert Kennedy
Connectfacebook.com/conjunctconsulting
@conjunctconsult
56
57CONFIDENTIAL
www.conjunctconsulting.org
Q & AFeel free to ask us any questions
you might have!
58
Appendix Outline
Overview
• Values and Theory of Change• Volunteer Development Cycle• Frequently Asked Questions
Organisational Leadership
• Hub and chapter leadership roles and structure• Key Success Factors for organisational growth• Financial sustainability principles• Benchmark Organisations
Projects
• Commitment to client and project success• Case profiles• Volunteer skills map• Team problem-solving process and timeline
Performance and Evaluation
• Leadership Coordination• Client and team Satisfaction• Peer evaluations and development• Client impact assessment
Position Descriptions
• Associate Consultant• Chapter Director
59CONFIDENTIAL
•Make the difference for service organizations that need your skills and experience•Put your ideas and knowledge into practice
Results
•Train using cutting-edge consulting frameworks and tools•Learn and harness current best practices in the social sector
Exposure
•Collaborate with teammates of diverse backgrounds•Unite and network with people passionate about social change
Community
Together, we create results, gain exposure and form a community for social impact
CONFIDENTIAL
Core programs deploy needed support for the social sector
Pro Bono Consulting for Nonprofits and Social Enterprises
• Professionally-led teams of volunteers bring expertise, perspective and capacity• Data-driven analysis delivers stakeholder buy-in and implements change
Social Sector Leadership Paradigm
• Comprehensive training modules develop members with knowledge and skills• Mentorship programs guides and teaches members with experiences• Experiential learning is the crucible for future sector leadership
Inter-disciplinary Teams
• Collaborations leveraging complementary strengths of our members• Teams comprise individuals from differing backgrounds, industries and employers
60Source: Conjunct Consulting Materials
CONFIDENTIAL
Through pro bono consulting, you create direct change in the social sector
61Source: Conjunct Consulting Materials
Bringing expertise, perspective, and capacity to an organisation
Creating the desired results through the analytical process
Delivering answers, stakeholder buy-in and implemented change
62CONFIDENTIAL
Your projects are scoped and structured for 4 months with quality control checkpoints
• ACs start• Interviews• Research• Develop interim
findings• Revise and
discuss
• Prepare storyboard• Prepare comm.
materials• Rehearse• Agree on next steps
• Identify and fill gaps in facts or analyses
• Develop solutions
• Test with client
• Create storyboard• Prepare
communication materials
• Agree on roles• Rehearse• Deliver• Assess impact
• Statement of Work• Team Workplan
• Fact base• Interim
findings• Storyboard
• Internal midpoint• Client midpoint • Client & Team
satisfaction survey
• Internal finale• Client finale• Client & Team
satisfaction survey
• PDs + PLs start• Client Interview• Discussions• Develop approach• Detailed work
planning
• Findings• Solutions• Storyboard
Deliverables
Activities
Timeline 5 weeks5 weeks4 weeks
Scoping and Work Planning
Data Gathering and Analysis Progress Review Recommendation
Development Final review
CONFIDENTIAL
Our project team model leverages on professionals and your strengths as a student
63
Project Leader
Senior Assoc. Consultant
Associate Consultant
Associate Consultant
Associate Consultant
Project Directors
Domain Counsel
Financial
stu
den
ts
pro
fess
ion
als
Social Impact
CONFIDENTIAL
You can become a catalyst for strategic change through our projects
64
Scoping
• In the face of budget cuts, should we spin off our district mental healthcare program into a nonprofit?
Analysis•Defined evaluation criteria: Funding, Feasibility and Sustainability•20 interviews with stakeholders, funders and nonprofit leaders•Financial analysis and projections•Literature and legal review of nonprofit incorporation process
Strategy •Recommendation: “Business-Plus” – Internal Reform before Independence•106-page report and 55-slide presentation•Strategy and timeline fully accepted by agency directors
Case Study: City District Mental Healthcare Program
CONFIDENTIAL
Core programs deploy needed support for the social sector
Pro Bono Consulting for Nonprofits and Social Enterprises
• Professionally-led teams of volunteers bring expertise, perspective and capacity• Data-driven analysis delivers stakeholder buy-in and implements change
Social Sector Leadership Paradigm
• Comprehensive training modules develop members with knowledge and skills• Mentorship programs guides and teaches members with experiences• Experiential learning is the crucible for future sector leadership
Inter-disciplinary Teams
• Collaborations leveraging complementary strengths of our members• Teams comprise individuals from differing backgrounds, industries and employers
65Source: Conjunct Consulting Materials
CONFIDENTIAL
You are developed in key skills needed for successful client consultations
Project Value Problem-solving Project Mapping Scoping
Team performance Alignment Dynamics Management
Client Partnership Communication Interfacing Leadership
66Source: Conjunct Consulting Materials
67CONFIDENTIAL
Student consultants are mentored, selected and deployed for the long-term
Applicant
• Developed through 101 skill-based and group-exercise curriculum• Undergo Practicum Case Camp and with live client at National Case Camp• Evaluated on peer assessment, case interviews and semester performance
Associate Consultan
t
• Selected as Consultant based on passion, collaboration and impact-docus• Signs 2-semester contract covering liability, confidentiality and ethics• Trained through 201 case-based curriculum• Step forward as Project Leader and elected Chapter Director/ Assistant Director
Profession
al Lead
er
• Guides and oversees project team as Project Director• Provide need-based expertise as Domain Counsel• Step forward and be elected as Hub Leader to oversee organisational strategy
CONFIDENTIAL
Core programs deploy needed support for the social sector
Pro Bono Consulting for Nonprofits and Social Enterprises
• Professionally-led teams of volunteers bring expertise, perspective and capacity• Data-driven analysis delivers stakeholder buy-in and implements change
Social Sector Leadership Paradigm
• Comprehensive training modules develop members with knowledge and skills• Mentorship programs guides and teaches members with experiences• Experiential learning is the crucible for future sector leadership
Inter-disciplinary Teams
• Collaborations leveraging complementary strengths of our members• Teams comprise individuals from differing backgrounds, industries and employers
68Source: Conjunct Consulting Materials
69CONFIDENTIAL
You are served by a Hub team with direct service leadership experience
Kwok Jia-ChuanChairman
• M.S. Political Science, Massachusetts Institute of Technology• BSc Government and History, London
School of Economics
• President, AIESEC at LSE• Leadership development NPO with
1600 affiliates in 106 countries• Wrote for the MIT Entrepreneurship
Review• Work experience at Ministry of Finance
(SG) and Ministry of Foreign Affairs (SG)
Jeremy AuPresident
• B.S. Business Administration & B.A. Economics, University of California - Berkeley
• President, The Berkeley Group • 37500h of pro bono consulting for 80
NPOs• Delegate, Clinton Global Initiative
University• Consulted for 6 nonprofits over 3 years
with undergraduates, MBAs and professionals• Work experience at The Ivy Group (China)
and Bain & Company (SE Asia) • Entering Harvard Business School in 2014
70CONFIDENTIAL
We are committed to your success and our clients’ impact
David ThianVP Development
• B.S. Literature & Economics, Duke Univ.• Angier B. Duke Memorial scholar
• Economic Strategy team, Ministry of Finance• Board Director of The A Cappella Society
of Singapore (IPC 603)• Founding Career Development Chair,
Duke Consulting Club• Work Experience at Boston Consulting
Group (Singapore)
Claire LimVP Clients
• B.Sc Accounting and Finance, Warwick University
• Management Consultant Analyst, Accenture• President of Singapore Society, Warwick
University• Executive member of Student Action for
Refugees, Warwick• Work experience at Social Service
Planning Unit, Ministry of Community, Youth and Sports and St. Andrews Community Hospital
71CONFIDENTIAL
We have strong expertise in publicity and leadership development
Ho Hwei FenVP External Affairs
• B.Sc Economics, Double Major in Marketing, Singapore Management University
• Freelance Copywriter• Executive TV Producer, SMU Broadcast
and Entertainment• Media group that produced award
winning short films and provided events expertise
• Produced segments for Cashflow Australia • Work experience at CNBC Asia Pacific
(SG) and MSL Singapore
Kern HohVP Student Leadership
• M.Sc. Marketing Management, Università Bocconi, Italy• B.Com. Major in Marketing and Finance,
University of Melbourne
• Manager, Rocket Internet• Soft Skills Trainer at High Achievers
Training Consultancy• Co-wrote Business Plan for Regional
Expansion of East Sea Travel, Ho Chi Minh City, Vietnam
72CONFIDENTIAL
Lee KaishiVP Professionals
• B.A. Mathematics-Economics, Wesleyan University • Freeman Asian Scholar
• Associate, Singbridge International•Worked with New Sector Alliance (Boston) to accelerate social change through organisation renewal and change management•Work experience at Asia Business Council, Princeton in Asia (HK), Goldman Sachs (NY)
Candice ChuaVP Operations
• B.Sc. Economics & Bachelor of Accountancy Double Degree Program, Triple Major in Finance, Singapore Management University
• Management Associate, ING• Certified Public Accountant, Singapore• Team finance leader, 12th Start-Up at
Singapore Entrepreneurship Competition, Wharton Business Plan Competition• Work experience across Retail Banking,
Wealth Management and Corporate Finance
We are equally focused on our professionals and operational excellence
73CONFIDENTIAL
Your university chapters are spearheaded by committed campus leaders
Dhwani DesaiNUS Chapter Director
• B. Business Administration, NUS• University Scholars
Programme
• Intern, Social Enterprise Patterns Project, Asia Centre for Social Entrepreneurship and Philanthropy• Marketing Executive, NUS
Social Entrepreneurship Society
Eugene KwokSMU Chapter Director
• B.Sc. Economics, SMU
• Vice-President, SMU Economics Society, 2010-2011• Pricing Analyst, ExxonMobil Asia
Pacific• Summer Analyst, Global
Intelligence Alliance• 2nd in Bain & Co. Business Case
Challenge 2011
Heng Yi MingNTU Chapter Director
• B.A. Economics, NTU
• Social Director, 7th Main Management Committee, Humanities & Social Sciences Club• Journalist, Police Life Monthly• Experience in human capital
and student leadership• Work Experience in private
wealth research at Wealth-X
74CONFIDENTIAL
There is always a position tailored for you within Conjunct Consulting
Students
• Chapter Leaders• Project Leaders• Associate Consultants• Applicants
Professionals
• Project Directors• Chapter Trainers• Domain Counsels• Hub Audit Team
Making the difference together
75CONFIDENTIAL
Contact us and learn how we can make a difference for the better
Each time a man acts to improve the lot of others, he sends forth a tiny ripple of hope, and crossing each other
from a million different centers of energy and daring, those ripples build a current.
– Robert Kennedy
Applywww.conjunctconsulting.org/consultants
We will email you shortly
Connectfacebook.com/conjunctconsulting
@conjunctconsult
76CONFIDENTIAL
The social sector needs to address three key areas in order to increase its social impact
Strategy• Nonprofits and
social enterprises need to be equipped with the information and tools necessary to create maximum social impact
Leadership• A new paradigm
of social sector leadership, where every individual can leverage their private and public sector experience, is essential
Collaboration• Collaborations
across universities, industries and age-groups require individuals who are passionate about creating social impact
CONFIDENTIAL
We are built upon the three core values of passion, collaboration and a focus on impact
Passion
Impact-FocusCollaboration
77Source: Conjunct Consulting Community Values
CONFIDENTIAL
Our core values are key assets for successful projects, teams and client partnerships
78Source: Conjunct Consulting Materials
•We are fully dedicated to making the difference in our worldPassion
•Our diverse and interdisciplinary teams partner up with clients’ organisations at all levels to determine the best strategy for their future
Collaboration
•We are committed to continual excellence in our work because our results enable the social sector to achieve its mission and shape our communities for the better
Impact-Focus
CONFIDENTIAL
Our strategic principles and key modes of action are outlined in the theory of change
79
Problem /Need Intended Impact Activities/Program Outputs Outcomes(mid-term)
Impact(long-term)
L e v e r s
Related
Organizations Relat
ed
Issue
s
Populations Strategies Outcomes
Ecosystem
Social sector organizations require additional strategy and leaders to reach maximum social impact
Catalyzing strategic change in the social sector
Empowering the next generation of social sector leaders
Government agencies and
affiliates
University service
departments
Corporate partners
Quality Consulting Projects
Sector Leadership Development
C2 Community , Mentors & Alumni
# of organizations
served globally
% member satisfaction
Increased number of effective social
sector leaders
More effective social sector organizationsInter-disciplinary
Collaboration
Client-reported increase in
organizational effectiveness (0.5 & 1-year)
Alumni-reported tracking of social
sector impact(annual)
Previous Clients
International growth & exchange
Capacity builders
% client satisfaction
# of socially conscious members equipped
Source: Conjunct Consulting Visioning and Strategic Planning Meeting
Impact tracking, coordination score &
self-assessment
% leadership coordination
80CONFIDENTIAL
You can fill a critical niche in the volunteer development cycle with us
• Social sector organizations
• Center for Non-Profit and Public Leadership
• Proguide (RSVP)
Leadership
• Private and public sector
• Ad-hoc volunteerism
• Conjunct Consulting
Expertise
• Community Involvement Programmes
• Civic education programmes
Exposure
Youth
Tertiary
Young Working Adults
Middle-aged
81CONFIDENTIAL
• Yes! Our pro bono consultants do not need to have prior experience in the social sector
• We require a wide spectrum of skill sets from diverse industries and majors• As long as you have the passion to create social change, you are welcome to
join us
I've never worked in the social sector before, is that ok?
• Our projects last approximately 3 months, and vary in intensity over time• Each consultant donates ~100 hours of pro bono service, or about 10-15
hrs/week• Members will receive additional 2 hrs of mentoring, training and teambuilding
per week
How long do the projects last? How many hours a week must I contribute?
• Thank you for your recommendation! • Please ask them to contact us: [email protected]• Alternatively, email us their contact details and we will reach out to them
What's the best way to refer others who want to do pro bono work?
• We provide our consulting services to clients free-of-charge• We are currently funded by private donations• In the future, funding sources will include corporate sponsorships and
foundation grants
Do we charge clients? How is Conjunct Consulting funded?
• We consider the organization’s social impact, their willingness to fully support a pro bono consulting project, and the ability of C2 to make a difference with our tools
How does Conjunct Consulting pick which clients to work with?
• Each team is led by a Project Leader who has prior experience with C2 or externally
• The PL’s role is to oversee the team’s work flow and maintain the client relationship
Who manages the projects?
• Yes! Our consultants find that project descriptions are a good addition to their resume
• We will issue certificates of service upon completion of the project
Can I use the completed project in my resume?
Frequently Asked Questions (FAQ)
82CONFIDENTIAL
Chapter Director [CD]• Responsible for implementing the Chapter strategy in his/her term, in
alignment with the President’s strategy for the achievement of the Society's objectives.
Chapter Assistant Director (Projects) [ADP]
• Responsible for the success of Chapter projects for the Society's clients.
Chapter Assistant Director (Development) [ADD]
• Responsible for the growth and development of the Chapter's members.
Chapter Assistant Director (External Affairs) [ADE]
• Responsible for the public image of the Society’s Chapter.
Chapter Assistant Director (Operations) [ADO]• Responsible for the financial and operational well-being of the Chapter,
ensuring that the accounts are properly kept and that the Chapter is not in a position of net liability for a period of no longer than three months.
Your chapter leadership is structured for scoped autonomous decision-making
83CONFIDENTIAL
Development Committee: ADD (mentored by VPD)
• Enable every member and team to reach their full potential• Coordinate trainings, serve as team ombudsmen and collect chapter feedback
• Cultivate a supportive and connected chapter community• Lead chapter retreat, host banquet and create socials
External Affairs Committee: ADE (mentored by VPE)
• Strengthen and distinguish C2’s brand in the campus• Manage publicity channels, create materials and serve as ambassadors
• Partner with organizations and individuals for social impact• Liaise with external groups, develop campus partnerships and oversee existing relationships
Operations Committee: ADO (mentored by VPO)
• Manage the organizational knowledge of the chapter and society as a whole• Collect project materials, derive insights and ensure compliance with hub SOPs & template
• Ensure the financial well-being of the chapter• Oversee budget, create fundraising events and audit expenses
Your chapter committees are led by committed student leaders and professionals
84CONFIDENTIAL
Board of Directors
President
VP Student
Leadershi
pDirector
VP Clien
tsAssistant Director (Projects)
Project Teams
VP Development
Assistant Director
(Development)
Development
VP Operation
s
Assistant Director (Operations
)
Operations
VP External
Affairs
Assistant Director (External)
External Affairs
Oversight
Executive
Vice-Presidents
Chapter
Committees
We are structured to enable sharing of workloads and increased efficiency
CONFIDENTIAL
A development path has been mapped for every student member
Semester 1 Semester 2 Semester 3 Semester 4
Applicant Associate Consultant
Project Leader*
Associate Consultant
Project Leader
Senior Associate Consultant
Selection
85
1 semester of training and committee service is needed to qualify for SelectionEach Associate Consultant must commit to a 2-semester consulting/ leadership
contract* Only exceptional 1-Sem ACs may become PLs
After 1 AC semester, any member may choose to step up as chapter leadership
Leadership
Contract
Chapter Leadership
CONFIDENTIAL
Quality•Positive social impact•High team morale•Internal community trust•External confidence in value proposition
Sustainability
•Efficiency•Retention•Meaningful work•Work-life balance•Consistency over years•Continual learning and improvement
Managed Scale
•Economies of scale•Increased social impact on sector•Increased access by volunteers•Better win-win relationships with partners
Our Key Success Factors in descending priority are Quality, Sustainability and Scale
86Source: Conjunct Consulting Strategic Planning & Assessment Meeting
1 2 3
CONFIDENTIAL
Revenues• 100% pro bono
service to social sector
• Member donations• Impact-focused
donor contributions• Partnerships with
capacity-builders
We are designed and oriented for financial sustainability
87
Costs• Low operating costs• Negligible fixed costs• Strong in-kind
donations by volunteers
• Facility and operational support by academic institutions
Source: Conjunct Consulting Financial Planning Meeting
CONFIDENTIAL
Industry leaders in the pro bono volunteerism movement are viable
88Source: Conjunct Consulting Benchmarking Exercise
• 2000+ projects– >1M manhours– $76 M value
• Team: 6 professionals– 3-5h/week, 6 months
• Sustainable– Rev: CSR and grants– Pro bono to NPO– Founded in 2001
• 40 staff in 2011
• 500 projects– Full-time fellowships– Undergrad, grad or MBA
• Embed: 1 FT, 1 mentor– 50h/week, 6/ 12 mths
• Sustainable– Rev: Fees, grants,
donors– Founded in 2001
• 20 staff in 2011
89CONFIDENTIAL
• Focused on providing pro bono consulting services to nonprofits
• TBG matches nonprofits and volunteer consultants for:– Collaboration on strategic issues for social impact– Professional development and on-the-job training for volunteers
• One of the premier university consulting organizations in US– Consulted for 80 nonprofits over 8 years with 37500+ man-hours– Success stories include American Red Cross, Goodwill Inc., Inner
City Advisors, and multiple government agencies – Seeded NPO consultancies in Dartmouth, Oklahoma and England
We are benchmarked to sister groups and nonprofit consultancies
90CONFIDENTIAL
• Focused on providing a platform for youth leadership development
• AIESEC offers young people:– Opportunity to be global citizens and well-informed youth – Global impact through internships and exchange opportunities in
foreign countries– Experience and leadership development through individual training
and exposure
• The world's largest student-run organization– Over 60,000 members in 106 countries– Corporate sponsors include Alcatel-Lucent, Microsoft, Nike & UBS
We are benchmarked to sister groups and nonprofit consultancies
91CONFIDENTIAL
To ensure client success, you will undergo a stringent selection process
•Limited # of project team slots•Need for qualified consultants•Client success is paramount
•Broad base of Applicants•Trained for project success•Assists with chapter duties
92CONFIDENTIAL
Case Profile: Operations Optimization
Scoping
• In the face of staggering funding cuts, how can we maintain the same quality and level of access for our core programs?
Analysis
• Focused on budget-neutral and budget-positive operational improvements
• Accompanied clients during legal aid service provision
• Mapped business flow and identified multiple chokepoints
Strategy
• Recommended budget-neutral reforms to increase productivity
• Determined method and metrics to track progress of cases
• Recommendations accepted and implemented by staff and board of directors
Case Study: Legal Aid Clinic
CONFIDENTIAL
Project ValueProblem-solving• Focus on impact• Structure issues• Generate solutions
Team performanceAlignment• Collaborate well• Integrate values• Leverage strengths
Client PartnershipCommunication• Serve with passion• Speak with clarity• Display confidence
Great applicants solve problems, align with values and communicate well
93Source: Conjunct Consulting Materials
CONFIDENTIAL
Project ValueProblem-solving• Focus on impact• Structure issues• Generate solutions
Project Mapping• Understand KSA• Map project needs• Work effectively
Team performanceAlignment• Collaborate well• Integrate values• Leverage strengths
Dynamics• Understand BCI• Form and storm• Norm and perform
Client PartnershipCommunication• Serve with passion• Speak with clarity• Display confidence
Interfacing• Understand status• Map the client• Connect & convey
Great consultants deliver output, improve team dynamics and interface with the client
94Source: Conjunct Consulting Materials
CONFIDENTIAL
Project Value Problem-solving & Project Mapping
Scoping• Recognize success• Identify problem• Scope deliverables
Team performance Alignment & DynamicsManagement• Take charge • Start the team well• Oversee processes
Client Partnership Communication & Interfacing
Leadership• Map core purpose• Lead authentically• Develop influence
Great project leaders and directors scope, manage teams and lead client partnerships
95Source: Conjunct Consulting Materials
CONFIDENTIAL
•To ensure strong coordination both vertically and horizontallyPurpose
•Vertical: Feedback loop by job function, held within Conjunct’s 6 departments•Horizontal: Peer reviews within hub or chapter committeesProcess•Electronic survey released quarterly•Specific development goalsTools•How well do you think Mr. ABC has fulfilled his job functions?•Do you work well with Ms. XYZ?
Sample questions
Leadership coordination scores are taken quarterly to ensure a feedback loop with you
96Source: Conjunct Consulting Leadership Coordination Scores
CONFIDENTIAL
PL
• My project leader is approachable and accessible• My project leader seeks to understand my organisation and current situation• My project leader keeps me up-to-date with the project’s progress.• I am satisfied with the work of my project leader.
Project Team
• My project team conducts thorough research.• My project team addresses any questions I have during the project.• My project team raises valid and important questions.• I am satisfied with the work of my project team.• My project team conducts themselves in a professional manner.• The student consultants of my project team showed genuine interest in my organisation and the social sector.
Project
• Conjunct Consulting will help us better serve our constituents.• Conjunct Consulting will have a measurable social impact on our organization and beneficiaries.• We will recommend Conjunct Consulting to a colleague.
Client satisfaction surveys help us to track the performance of our project teams
97Source: Conjunct Consulting Client Satisfaction Survey
CONFIDENTIAL
Surveys are conducted at midpoint and project end
• Disseminated electronically after key checkpoints• Surveys are sent out to individual consultants as well as PLs
Data used to track Conjunct’s effectiveness
• Each group’s satisfaction levels are a key indicator of current effectiveness• In creating results/impact for clients• In fostering growth for our members
Team satisfaction surveys help us to track our value added to key stakeholders
98Source: Conjunct Consulting Team Satisfaction Survey
CONFIDENTIAL
Duration •Client’s organisational effectiveness will be tracked for a period after the project duration for between 6 months to 1 year•Necessary to see if the projects brought about value creation
Steps•Define the extent of the change•Determine key differences in the changed state from the original state•Focus on the effects of the key differences from step #2
Incentives •Importance of impact tracking is communicated to clients•Small incentives/benefits given to conduct tracking of organisational effectiveness
Client impact tracking helps us to assess the impact you created through our projects
99Source: 5 steps of impact tracking, http://www.itsmsolutions.com
100CONFIDENTIAL
Applicants• 5-10h per
week• Attend
trainings to prepare for project success
• Learn from mentors
• Develop C2 through Committees
Consultants• 10-15h per
week• Conduct
market and internal research
• Synthesize data
• Presents findings to clients
• Mentor applicants
Project Leaders• 10h-20h per
week• Lead inter-
disciplinary teams
• Create and manage project plans
• Keep projects on-time and in-scope
• Facilitate client-team relationship
Chapter Leaders• 5-20h per
week• Lead by
example• Strategize
and execute for social impact
• Liaise with hub leadership
• Vote in society General Meetings
Every member of Conjunct Consulting has a role to play
101CONFIDENTIAL
• Position– Collaborate with fellow consultants and project leader– Provide achievable recommendations that generate social
impact
• Typical Responsibilities– Conducting qualitative research and analysis through
interviews with client staff, client beneficiaries, and experts in the field
– Conducting quantitative research and analysis of the social sector
– Conducting financial analysis, including forward-looking financial projections
– Preparing clear and compelling presentation materials– Presenting analysis and findings to the client
Every associate consultant is exposed to various responsibilities for optimal learning
102CONFIDENTIAL
• Position– Lead university chapter of volunteer consultants – Create infrastructure of recruitment, training and accountability
• Typical Responsibilities– Handling the administration and infrastructure at the university
level– Recruiting the best members for the best teams– Determining the preferred deployment and skill sets of
members so as to more effectively match them with an organization
– Acting as point of contact for external organizations and peer chapters
– Coordinating organization and deployment of members with other chapters and working volunteers
Chapter Directors have the opportunities to learn and develop beyond the norm