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2012 State Veterans Homes VA Survey Deficiency Overview JoAnne Parker Kelly Mingle Office of GEC Operations (10NC4)

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Page 1: 2012 State Veterans Homes VA Survey Deficiency Overview JoAnne Parker Kelly Mingle Office of GEC Operations (10NC4)

2012 State Veterans Homes VA Survey Deficiency Overview

JoAnne ParkerKelly Mingle

Office of GEC Operations (10NC4)

Page 2: 2012 State Veterans Homes VA Survey Deficiency Overview JoAnne Parker Kelly Mingle Office of GEC Operations (10NC4)

Discussion Topics

• All Deficiencies cited in 2012• Top 10 Deficiencies Discussion• Bonus – Recognition updates

Page 3: 2012 State Veterans Homes VA Survey Deficiency Overview JoAnne Parker Kelly Mingle Office of GEC Operations (10NC4)

Background Information

• Current SVH Program Structure offering three levels of care:– 143 State Veterans Home Facilities

• 134 Nursing Home Care programs (24,526 beds)

• 53 domiciliary care programs (5,801 beds)

• 2 adult day health care programs (85 participant slots)

Page 4: 2012 State Veterans Homes VA Survey Deficiency Overview JoAnne Parker Kelly Mingle Office of GEC Operations (10NC4)

FY12 Types of Surveys

Survey Type Surveys % of Total

Annual 135 90.00%

For Cause 3 2.00%

Recognition 12 8.00%

Total 150 100%

Page 5: 2012 State Veterans Homes VA Survey Deficiency Overview JoAnne Parker Kelly Mingle Office of GEC Operations (10NC4)

Comparison – Surveys Types (FY10-12)

Page 6: 2012 State Veterans Homes VA Survey Deficiency Overview JoAnne Parker Kelly Mingle Office of GEC Operations (10NC4)

Totals for FY12

Total Number of Nursing Homes Surveyed

150

Total Number of Surveys with Deficiencies

65

Total Nursing Home Deficiencies285

Average Number of Deficiencies Cited per Survey

1.90

Page 7: 2012 State Veterans Homes VA Survey Deficiency Overview JoAnne Parker Kelly Mingle Office of GEC Operations (10NC4)

IJs for FY12CFR

#Tag # Times Reason

51.110

87 1 Failure to complete assessment for smoking residents/

51.120

108 8

Accidents: Failure to develop smoking policy and supervise residents smoking/Resident smoking with oxygen and without

supervision/Failure to implement, monitor, and supervise fall interventions

51.110

92 1 Failure to follow care plans/supervise residents that smoke

1C 161 1Failure to ensure three (3) residents from self harm/ Failure to

document attempted suicide51.20

0147 1 Failure to provide adequate fire safety systems

51.210

1 1Failure to use resources effectively to maintain the highest practical,

physical, mental, and psychological well being of each resident.51.21

018 1

Failure to ensure nurse aides able to demonstrate competency to care for residents’ needs

51.210

28 1 Failure to correct quality deficiencies within established time period

51.90 65 1Failure to provide appropriate supervision to the residents while in the

shower room51.20

0149 1 Lack of functional water thermometer on ARJO tubs

51.110

93 1 Failure to ensure safe smoking practices

51.110

94 1 Failure to ensure safe smoking practices

51.210

27 2Failure to implement, monitor and supervise residents that

smoke/Failure to develop and implement appropriate plans of action

Page 8: 2012 State Veterans Homes VA Survey Deficiency Overview JoAnne Parker Kelly Mingle Office of GEC Operations (10NC4)

IJs for FY12CFR

#Tag # Times Reason

51.110

87 1 Failure to complete assessment for smoking residents/

51.120

108 8

Accidents: Failure to develop smoking policy and supervise residents smoking/Resident smoking with oxygen and without

supervision/Failure to implement, monitor, and supervise fall interventions

51.110

92 1 Failure to follow care plans/supervise residents that smoke

1C 161 1Failure to ensure three (3) residents from self harm/ Failure to

document attempted suicide51.20

0147 1 Failure to provide adequate fire safety systems

51.210

1 1Failure to use resources effectively to maintain the highest practical,

physical, mental, and psychological well being of each resident.51.21

018 1

Failure to ensure nurse aides able to demonstrate competency to care for residents’ needs

51.210

28 1 Failure to correct quality deficiencies within established time period

51.90 65 1Failure to provide appropriate supervision to the residents while in the

shower room51.20

0149 1 Lack of functional water thermometer on ARJO tubs

51.110

93 1 Failure to ensure safe smoking practices

51.110

94 1 Failure to ensure safe smoking practices

51.210

27 2Failure to implement, monitor and supervise residents that

smoke/Failure to develop and implement appropriate plans of action

Page 9: 2012 State Veterans Homes VA Survey Deficiency Overview JoAnne Parker Kelly Mingle Office of GEC Operations (10NC4)

10 Ten Deficiencies FY12

StandardNumber of

Deficiencies - FY 12 Percentage

Physical Environment 97 34.64%

Resident Assessment 61 21.79%

Quality of Care 54 19.29%

Quality of Life 29 10.36%

Residents Behavior and Facility Practices 10 3.57%

Administration 9 3.21%

Infection Control 8 2.86%

Dietary Services 5 1.79%

Resident Rights 5 1.79%

Nursing Services 2 0.71%

Total 280 100%

Page 10: 2012 State Veterans Homes VA Survey Deficiency Overview JoAnne Parker Kelly Mingle Office of GEC Operations (10NC4)

Deficiencies by Type FY 12

Page 11: 2012 State Veterans Homes VA Survey Deficiency Overview JoAnne Parker Kelly Mingle Office of GEC Operations (10NC4)

Deficiencies by Type FY 11

Page 12: 2012 State Veterans Homes VA Survey Deficiency Overview JoAnne Parker Kelly Mingle Office of GEC Operations (10NC4)

Deficiencies by Type FY 10

Page 13: 2012 State Veterans Homes VA Survey Deficiency Overview JoAnne Parker Kelly Mingle Office of GEC Operations (10NC4)

DOM Totals FY12

Total Number of Domiciliary Surveyed 59

Total Number of Surveys with Deficiencies Cited

23

Total Domiciliary Deficiencies Cited 27

Average Number of Deficiencies Cited per Survey

0.46

Page 14: 2012 State Veterans Homes VA Survey Deficiency Overview JoAnne Parker Kelly Mingle Office of GEC Operations (10NC4)

Top DOM standards FY12Tag

Regulation Number

Standard Frequency% of All

Tags

4E 181.4 ePrimary care medical services are provided for domiciliary patients as needed

2 7.41%

11A 219.11 aMedical records are completely legible and accurately documented, readily accessible, and systematically organized to facilitate retrieving and compiling information

2 7.41%

4F 182.4 f Each patient has a complete medical re-evaluation annual and as needed 1 3.70%

5C 190.5 c Nursing services rendered are documented in the patient's medical record 1 3.70%

5D 191.5 dNursing service participates in the establishment and maintenance of a treatment plan for each domiciliary patient

1 3.70%

7A 196.7A qualified social worker is on staff or the facility has a written agreement with a qualified social worker or recognized social agency for consultation on a regularly scheduled basis

1 3.70%

7B-C 197.7 b-cA written psychosocial assessment is maintained in each patient's medical record

1 3.70%

7C 198.7 cResults of social services rendered are documented in the patient's medical record

1 3.70%

7D 199.7 d The facility has an organized procedure for discharge and transfers 1 3.70%

9D 210.9 d Each patient's activity plan is a part of the overall treatment plan 1 3.70%

10A 213.10 a A registered pharmacist is responsible for pharmacy services 1 3.70%

13A 226.13 a Patients are treated with respect and dignity 1 3.70%

13E 230.13 ePatients are oriented to the policies and procedures concerning the rights and responsibilities of the domiciliary patient

1 3.70%

Page 15: 2012 State Veterans Homes VA Survey Deficiency Overview JoAnne Parker Kelly Mingle Office of GEC Operations (10NC4)

DOM Comparison FY10 - 13

Page 16: 2012 State Veterans Homes VA Survey Deficiency Overview JoAnne Parker Kelly Mingle Office of GEC Operations (10NC4)

A Closer Look

• Based on frequency of issue:– Physical Environment– Assessments– Quality of Life– Quality of Care

• Based on level of improvement:– Dietary

Page 17: 2012 State Veterans Homes VA Survey Deficiency Overview JoAnne Parker Kelly Mingle Office of GEC Operations (10NC4)

Physical Environment

TagRegulation Number

Standard FY11 FY12 % change

147 51.200a Life Safety from Fire

97 80 -17.5%

148 51.200 b1-4 Emergency Power

10 7 -30.0%

Page 18: 2012 State Veterans Homes VA Survey Deficiency Overview JoAnne Parker Kelly Mingle Office of GEC Operations (10NC4)

Assessments

TagRegulation Number

Standard FY11 FY12 % change

87 51.110b1 Resident Assessment: Comprehensive Assessments of residents needs

2 3 +50.0%

92 51.110d1 Resident Assessment: Comprehensive Care Plan

8 12 +50.0%

93 51.110d2 Resident Assessment: Comprehensive Care Plan

16 12 -25.0%

94 51.110d3 Resident Assessment: Periodic Review

12 15 +25.0%

Page 19: 2012 State Veterans Homes VA Survey Deficiency Overview JoAnne Parker Kelly Mingle Office of GEC Operations (10NC4)

Quality of Care

TagRegulation Number

Standard FY11 FY12 % change

96 51.120a1-3 Quality of Care: Reporting of Sentinel Events

6 3 -50.0%

102 51.120d Quality of Care: Pressure Sores

10 3 -70.0%

108 51.120i1-2 Quality of Care: Accidents 25 24 -4.0%

Page 20: 2012 State Veterans Homes VA Survey Deficiency Overview JoAnne Parker Kelly Mingle Office of GEC Operations (10NC4)

Quality of Life

TagRegulation Number

Standard FY11 FY12 % change

67 51.100a/b Quality of Life: Dignity

10 11 +10.0%

72 51.100g1 Quality of Life: Patient Activities

10 7 -30.0%

Page 21: 2012 State Veterans Homes VA Survey Deficiency Overview JoAnne Parker Kelly Mingle Office of GEC Operations (10NC4)

Dietary

TagRegulation Number

Standard FY11 FY12 % change

123 51.140d Food 18 1 -94.4%

127 51.140h Sanitary Conditions

11 3 -72.7%

Page 22: 2012 State Veterans Homes VA Survey Deficiency Overview JoAnne Parker Kelly Mingle Office of GEC Operations (10NC4)

Recognition Update

New State Veterans Homes

06/29/2012 Tyler, TX 100-Bed NHC

07/12/2012 Tucson, AZ 120-Bed NHC

Pell City, AL 174-Bed NHC, 80-Bed DOM

Black Mountain, NC 100-Bed NHC

Changes to Existing State Veterans Homes

03/09/2012 Marshalltown, IA 180-Bed Replacement

03/22/2012 Bangor, ME New Therapy Unit and Transitional Wing

08/12/2012 Milford, DE 30-Bed Addition

08/02/2012 Charlotte Hall, MD Converted 8 DOM beds to NHC

10/25/2012 Spring City, PA 120-Bed NHC Replacement

08/23/2012 Minneapolis, MN 100-Bed NHC Replacement 35-Participant ADHC

02/01/2013 Scranton, PA Converted 12 DOM beds to NHC

Page 23: 2012 State Veterans Homes VA Survey Deficiency Overview JoAnne Parker Kelly Mingle Office of GEC Operations (10NC4)

Take Away

• SVHs hard working to secure Veterans Safety

• Relationship between SVHs and VA is important

• Moving Forward