2011 Student Success Summit August 2, 2011

Embassy Suites, Charleston WV

ObjectivesTo increase the knowledge of the cross-system

efforts to improve services and supports to WV children and their families

To increase an understanding of the fundamentals of family/youth guided approached within child-serving systems

To increase the knowledge of the WV resources to increase student success, social and emotional learning.

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The West Virginia System of Care is a public/private/consumer partnership dedicated to

building the foundation for an effective continuum of care that empowers children at risk of out-of-home

care and their families.

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What is a System of Care?A system of care is "a spectrum of effective, community-based

services and supports for children and youth with or at risk of out of home care and their families that is organized into a coordinated network, builds meaningful partnerships with families and youth, and addresses their cultural and linguistic needs, in order to help them to function better at home, in school, in the community and throughout life.

A system of care provides an organizing framework for systems reform on behalf of children, youth and families.

A system of care is a coordinated interaction with state, local, and community partners who serve the defined target population

it is not: an agency, program, grant funding

Why a System of Care? Nationally recognized practice model for serving

children with mental, behavioral, and intellectual/developmental disabilities and their families.

Reduces duplication, coordinates efforts, builds long lasting partnerships that improves outcomes

Passed by Legislation: Spring 2010-SB 636WV Code: Chapter 49-7-34

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Why a System of Care?

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No One System Controls Everything Every System Controls Something “Creating a Win-Win”

Moving from fragmented to

integrated

WV System of CareGuiding Core Values 1. Family driven and youth guided, with the strengths and

needs of the child and family determining the types and mix of services and supports provided.

2. Community-based, with a locus of services as well as system management resting within a supportive, adaptive infrastructure of structures, processes and relationships at the community level.

3. Culturally and linguistically competent, with agencies, programs, and services that reflect the cultural, racial, ethnic, and linguistic differences of the populations they serve to facilitate access to and utilization of appropriate services and supports and to eliminate disparities in care.

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Synergy with Other Efforts-West VirginiaIntegration of WV System of Care Guiding Principles/Values

Family Advocacy, Support & Training (FAST) Program WRAP-Wellness, Recovery, Action Plan for Youth Expanded School Base Mental Health Commission to Study Residential Placement of Children (SB 636) WV Statewide Needs and Gaps Assessment aka: Service Array Best Practice Community Forum Child Serving Agencies integrating core values and principles into policy and

practice Building Bridges Jacob’s Law WV CANS (Child, Adolescent, Needs & Strength Assessment)

WV System of CareFamily-Driven / Youth-Guided

“Nothing About Me Without Me”An

Authentic Partnership with Families

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Family-Driven Family-driven means that families have a primary

decision-making role in the care of their own children, as well as, the policies and procedures governing care for all children in their community and state. This includes: choosing culturally and linguistically competent supports, services and providers, setting goals, designing, implementing and evaluating programs, monitoring outcomes and partnering in funding decisions (National Federation of Families, January 2011)

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PARADIGM SHIFT: The Changing Role for Families and Youth

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Provider DrivenProvider Driven Family DrivenFamily DrivenSource Of SolutionsSource Of Solutions Professionals and Professionals and

agenciesagenciesChild, family, and their Child, family, and their support teamsupport team

RelationshipRelationship Child and family viewed Child and family viewed as a dependent client as a dependent client expected to carry out expected to carry out instructionsinstructions

Partner/collaborator in Partner/collaborator in decision making, service decision making, service provision, and provision, and accountabilityaccountability

OrientationOrientation Isolating and “fixing” a Isolating and “fixing” a problem viewed as problem viewed as residing in the child or residing in the child or familyfamily

Environmental approach Environmental approach enabling the child and enabling the child and family to do better in the family to do better in the communitycommunity

AssessmentAssessment Deficit orientedDeficit oriented Strengths basedStrengths based

PARADIGM SHIFT: The Changing Role for Families and Youth

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Provider DrivenProvider Driven Family DrivenFamily Driven

PlanningPlanning Agency resource basedAgency resource based Individualized for each Individualized for each child and familychild and family

Access To ServicesAccess To Services Limited by agencies Limited by agencies menus, funding streams, menus, funding streams, and staffing schedulesand staffing schedules

Comprehensive and Comprehensive and provided when and provided when and where the child and where the child and family requirefamily require

ExpectationsExpectations Low to modestLow to modest HighHigh

OutcomesOutcomes Based on agency Based on agency function and symptom function and symptom reliefrelief

Based on quality of life Based on quality of life and desires of child and and desires of child and familyfamily

Knowledge Base for Family-driven Care

TO GET BETTER RESULTSTO CHANGE SYSTEMS

Families know what works for them.Families know what their limitations are.Families can keep track of services and change.Family and youth comfort and buy-in are necessary for

success.Family experience is holistic.Families face the challenges all day and every day.Families are passionate and will not give up.Families have credibility.

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Family Experience

++Profession

al Expertise

ServiceDesign

DeliveryParticipationMonitoringEvaluation

Improved Safety, Health, and Well Being for Children, Youth, and

Families

CommunicationTrust

Better

COLLABORATIVE PARTNERSHIP

Moving toward engaging families within your system/agency

According to a Harvard Graduate School Survey in 2005, 40% to 50% of teachers who leave within their first five years cite ________________ as a top reason.

Multiple Choice AnswersA. “I am so sorry. Please feel free to impose any

discipline you think is appropriate, and we will handle this when he gets home.”

B. “Oh, big deal. It’s a harmless prank. Nobody was hurt.”

C. “Well, where was the teacher? Why wasn’t she watching what went on?”

Working With Difficult Parents

Listen to the parent and identify their real concern.Give parent time to vent or cool down.Look for ways to find a common ground.Focus on the student’s strengths.Keep good records.Don’t allow discussions of other students.Be proactive.

Families in Transition

Military service/deploymentDivorce/Marriage/SeparationIncarceration or releaseUnemployment or recent employmentHomelessness or fear of homelessnessNew to area/schoolIllness or deathBirth or addition to family

Family Barriers to EngagementFamily Barriers to Engagement

Isolation Negative experiences Fear and mistrust Lack of resourcesLimited respectLimited knowledgeStigma

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Self Assessment

Are you:

1. Truly meeting the needs of the family?2. Assisting in developing the skills that will carry them thru?3. Giving families the tools they need that lead to self-empowerment and self-sufficiency?4. Engaging families & youth in the process?5. Taking steps at community involvement & inclusion?6. Celebrating successes as we go?

What Can We Do?What Can We Do?Involve families from the beginningProvide clear and understandable resourcesProvide opportunities for families to meet with

you and share their concernsEncourage teamworkAddress language and cultural differencesTry to empower and educate families

What Can We Do?What Can We Do?

Think “out of the box”Meet the family where they are –

environmentally, educationally, socially, etc.Encourage family participation in educational

meetings (i.e. SAT, IEP, 504, behavioral)Encourage Parent-Teacher activitiesUse Parent Volunteers when appropriate and

reward them for their hard work

What Can We Do?What Can We Do?

Remember that families are unique and that all families need to feel valued and supported

Suggest that parents are invited to trainings held at school

Educate school personnel regarding mental health issues

Encourage parents to advocate on behalf of their child

What Can We Do?What Can We Do?

Develop trainings/materials for parents regarding mental health topics

Remind parents of how far they have come and their accomplishments

Focus on the strengths of the family/student and build on the strengths

Keep parents informed through routine contactLink families with needed resources from within

the community

What Can We Do?What Can We Do?Encourage family support groups or link families

to established support groups

Take care of yourself!

What Supports Are Available?What Supports Are Available?

Family Advocacy, Support and TrainingFamily Advocacy, Support and TrainingBill Albert, DirectorBill Albert, DirectorJodie Gardill, Associate Director Jodie Gardill, Associate Director 1-866-255-4370 1-866-255-4370

Dianna Bailey-Miller

Deana Cummings

Gloria Shaffer

Melissa Hager, Attorney

Bridget Remish, Attorney

Ryan Ramey, Statewide Youth Coordinator

Robin HughesRhonda McCormick

FAST Eligibility CriteriaFAST Eligibility CriteriaChild is 5 years to 18 years of age or transitioning to adulthood up to

the age of 22

Legal guardian agrees to participate

Child has a Primary Mental Health Axis 1 (DSM-IV) diagnosed emotional and/or behavioral disorder

And at least one of the following:

Child’s level of disability requires multi-agency intervention to improve conditions (services from at least 2 or more systems; one must be Mental Health)

Child has received Mental Health/Behavioral Health services for at least a year or these services are expected to last for more than a year.

Questions

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Contact Linda Watts @304-356-4558 or linda.watts@prestera.organdDianna Bailey-Miller @623-6649 x 2312 or diannabadvocate@aol.com

FOR MORE INFO...

Resource Information WV System of Care & Regional Clinical Review Process

Linda Watts at 304-437-5911 www.wvsystemofcare.org

WV DHHR online application for CHIPS/Medicaid/School Clothing Allowance Contains links to other resources, screening and programs www.wvinroads.org

Family Advocacy, Support & Training (FAST) Program Bill Albert at 304-343-4481; Referrals 1-866-255-4370 http://www.wvsystemofcare.org/FamiliesYouth/tabid/448/Default.aspx www.lawv.net

Expanded School Mental Health www.schoolmentalhealthwv.org

ASPEN (suicide prevention) www.wvaspen.com

WV Suicide Prevention Hotline 1-800-273-8255 (TALK)

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Resource information WV School Based Health Assembly

www.wvsbha.org Family Support Program, DHHR

www.wvdhhr.org/bhhf/famsup1.asp Family Resource Networks (FRN) – each has their own website, the directory is here

www.wvdhhr.org/bcf/eces_coordinate.asp Bureau for Children and Families

www.wvdhhr.org/bcf Public Health – Office of Maternal and Child Health

www.wvdhhr.org/mcfh

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Resource information Service Delivery/Development Work Group

Susan Fry at 304-429-2297; fax 304-429-8365 stepupsrf@aol.com

WV Commission to Study Residential Placement of Children Linda Dalyai at 304-558-7980 www.residentialplacementcommission.org

WV Comprehensive Behavioral Health Commission www.wvcbhc.org

Service Array Melanie Swisher at (304) 558-0109 or 304-859-2989 melanieswisher@wvdhhr.org

Thank You!

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www.wvsystemofcare.org