2011 social media tools & advice - for animal shelters & rescues

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The Latest Social Media Tools and Advice Presented by Jennifer Warner Director of Shelter Outreach [email protected]

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Page 1: 2011 Social Media Tools & Advice - for Animal Shelters & Rescues

The Latest Social Media Tools and

Advice

Presented by Jennifer Warner

Director of Shelter [email protected]

Page 2: 2011 Social Media Tools & Advice - for Animal Shelters & Rescues

How many of you…

…are on Facebook with a personal profile (for yourself, friends, family)?

…have your organization on Facebook?

…are on Twitter with a personal account? …Twitter for your organization?

Page 3: 2011 Social Media Tools & Advice - for Animal Shelters & Rescues

FB growth

July 2010: 500 million July 2011: 750 million

Page 4: 2011 Social Media Tools & Advice - for Animal Shelters & Rescues

+100 Million accounts from 2010 to 2011

= ~175-225 million

On average: 460,000 new accounts per day

Page 5: 2011 Social Media Tools & Advice - for Animal Shelters & Rescues

The Other…

Orkut 100m

MySpace 100m

LinkedIn 80m

Hi5 80m

Flickr 32m

LiveJournal 17m

Page 6: 2011 Social Media Tools & Advice - for Animal Shelters & Rescues

New kid on the block…

Huddle: free 10 way video conferencing

Page 7: 2011 Social Media Tools & Advice - for Animal Shelters & Rescues

What’s new since last year?

1. Profile 2. Page 3. Group

Page 8: 2011 Social Media Tools & Advice - for Animal Shelters & Rescues

The Facebook Page. Some things are a little different…

Page creation & categories

Before: 3 Now: 6

Now: you can change the category (click Edit Page > Basic Info) at any time.

Page 9: 2011 Social Media Tools & Advice - for Animal Shelters & Rescues

A little different… The “About” box

“About” box disappeared… then reappeared.

No longer uses http:// for a link to be clickable - just www.

Page 10: 2011 Social Media Tools & Advice - for Animal Shelters & Rescues

A little different Profile Picture Size

Profile picture size reduced from 200 pixels wide by 600 pixels high to -> 180x540

Thumbnail is the same (90x90)

Page 11: 2011 Social Media Tools & Advice - for Animal Shelters & Rescues

A little different… Location of Friends who Like a Page

“### Friends like this” moves to upper right from lower left.

(You only see this on Pages you do not Admin.)

Page 12: 2011 Social Media Tools & Advice - for Animal Shelters & Rescues

And some things are VERY different… Page Notifications!

On a Page you do admin…

Page activity

now appearon the Page…

And are emailed to you… if you check the box at Edit Page > Your Settings

Page 13: 2011 Social Media Tools & Advice - for Animal Shelters & Rescues

VERY different Wall Filter

If you allow fans to post on your wall…

A visitor who has not “recently” visited your Page will see “Top Posts” as default. They can always select “Top Posts” or “Most Recent”.

Page 14: 2011 Social Media Tools & Advice - for Animal Shelters & Rescues

VERY different Wall Filter Admin choices

Wall Tab Shows:

All Posts = posts by you and your fans. (“Top Posts” to new visitors, then “Most Recent.”)

Only Posts by Page = shows most recent by Page. Visitors can click on “Most Recent” link to see posts by fans too (if you allow visitors to post content).

Page 15: 2011 Social Media Tools & Advice - for Animal Shelters & Rescues

VERY different Wall Tabs location

Moved to the left side

8 tabs show before the “more” link

How to hide a tab:

1. Click “edit” (or “more” if you have more than 8) located under your tabs;

2. You will now see an “x” next to each tab. Click on the “x” to hide any you don’t want to show up in the top 8.

How to rearrange your tabs:

1. Click “more” and/or “edit”2. Hover over the tab you want to move3. Drag tab to desired location

Page 16: 2011 Social Media Tools & Advice - for Animal Shelters & Rescues

VERY different Featured likes & Page owners

You can display up to five Pages in rotation as “Featured Likes” on the lower left:

Edit Page > Featured > Edit Featured Likes

(You need to have added the pages by clicking “Add to My Page’s Favorites” on each Page first)

You can also edit Featured

Page Owners (Admins)

Page 17: 2011 Social Media Tools & Advice - for Animal Shelters & Rescues

VERY different Photo Strip Displays the five

most recent photos you (the Page) have uploaded to an album or your wall.

Random order. Thumbnail displayed. Click tiny x in upper

right of any photo to “hide” it.

If you have advanced photo editing skills: there is a link in your handout to a video showing you how to make thumbnails that will show up exactly how you want to make an “advert”(isement)… but photos of pets work!

Get in the habit of checking your photo strip after you upload new photos!

Page 18: 2011 Social Media Tools & Advice - for Animal Shelters & Rescues

VERY different Use Facebook as Page

Advantages: 1. You can create an event on your

Page and then comment on the event as the Page.

2. You can see and comment on other Pages as the Page.

3. Your newsfeed is only Pages you’ve “liked” as that Page or added to that Page’s Favorites

4. Notifications are for Page.This is VERY valuable for Admins, who no longer have to scan their Page Walls looking for the comments and questions from Fans, especially if they don’t have email notifications turned on.

You can’t... Invite your personal friends to an

event as the Page. View or comment on walls or

content of friends or fans. See Groups. Use Facebook’s messages.

You can… Easily switch back and forth.

Page 19: 2011 Social Media Tools & Advice - for Animal Shelters & Rescues

Using Facebook As a Page…

News Feed Options

Page 20: 2011 Social Media Tools & Advice - for Animal Shelters & Rescues

Profile to Page conversion tool

March 31, 2011 - Facebook released a new tool to convert a personal profile into a Page.https://www.facebook.com/pages/create.php?migrate

Try using Facebook as your Page first BEFORE converting. You cannot view profiles or content owned by other people. Nor message people.

Only your profile photo and friends are moved.

Download any content (wall posts, photos, videos, friend list, notes, events, sent & received messages, any comments) you want to save, as they will ALL be deleted - so any comments you’ve made on other people’s photos, wall etc will disappear: https://www.facebook.com/help/page=18830

You will be removed as admin from any Groups (add your profile as a group admin BEFORE converting).

You may loose your vanity URL -- but you may be able to get it back in 1-2 weeks. Keep trying facebook.com/username daily - or hourly! If that doesn’t work, try contacting Facebook at http://www.facebook.com/help/contact.php?show_form=username_infringement

And… You can’t convert (move) your friends to an existing Page, only to a new one.

Page 21: 2011 Social Media Tools & Advice - for Animal Shelters & Rescues

New Facebook Apps

Tabs add functionality to your Page

Page 22: 2011 Social Media Tools & Advice - for Animal Shelters & Rescues

Easy new tool Landing Page tool

There are many ways you can create a “Landing Page” aka Welcome tab for new visitors to your Page.

•TradableBits.com “Welcome tab app for Pages” (8 million)

•thefanmachine.comfree, simple, covers the content to encourage fans to click “like” -- what is revealed is a graphic or HTML, up to you.

• Pagemodo.com (3 million users)

• Many more… just type “Welcome” into your Facebook Search box

•also advanced coding link in handout

Page 23: 2011 Social Media Tools & Advice - for Animal Shelters & Rescues

Example of a good Welcome Page

Page 24: 2011 Social Media Tools & Advice - for Animal Shelters & Rescues

Another example of a Good Landing Page

Page 25: 2011 Social Media Tools & Advice - for Animal Shelters & Rescues

Another example of a Good Landing Page

Page 26: 2011 Social Media Tools & Advice - for Animal Shelters & Rescues

Helpful Application tab…

Join My List

Page 27: 2011 Social Media Tools & Advice - for Animal Shelters & Rescues

Helpful Application tab… Pet list

Page 28: 2011 Social Media Tools & Advice - for Animal Shelters & Rescues

Spread brand awareness with PicBadges

Super easy and free to upload a photo and encourage your supporters to “wear” your badge!

Page 29: 2011 Social Media Tools & Advice - for Animal Shelters & Rescues

Social Media Fundraising Tools

Tools and Advice

Page 30: 2011 Social Media Tools & Advice - for Animal Shelters & Rescues

Facebook fundraising…

Causes

Page 31: 2011 Social Media Tools & Advice - for Animal Shelters & Rescues

Facebook fundraising…

FundRazr

Page 32: 2011 Social Media Tools & Advice - for Animal Shelters & Rescues

Facebook Fundraising Success Story: Soi Dog http://jonathongrapsas.blogspot.

com/2011/03/facebook-fundraising-that-works.html

aka tinyurl.com/629wcno

has recruited hundreds of regular, monthly donors directly from Facebook

Yes you read that correctly, recruited monthly donors from facebook. An organization that generates around $300,000 AUD a year has managed to find more than 500 ongoing, monthly supporters (giving $20 a month) in the last year. That's over $100,000 a year (over one third of their income) coming from facebook recruits.

The call to action in their ADS: the most shocking photos allowed (Monday morning)

Page 33: 2011 Social Media Tools & Advice - for Animal Shelters & Rescues

Facebook Fundraising Success Story: Soi Dog

Page 34: 2011 Social Media Tools & Advice - for Animal Shelters & Rescues

So what about Facebook Groups?

They appear in the left navigation of people’s “Home” page with number of new items (#)

People can opt in or out to get emailed notifications or Facebook notifications of posts by members, friends, or by subscription

Works well for small communities and inter-community communication

Allows for privacy - group can be “closed” or “secret” Group Admins are visible and post as themselves You can add your friends to groups Creating an event from within a group AUTOMATICALLY invites

all members of that group Group chat, group docs

Page 35: 2011 Social Media Tools & Advice - for Animal Shelters & Rescues

Thank you!Jennifer Warner

Director of Shelter [email protected]

www.facebook.com/adoptapetcom

www.slideshare.net/adoptapetdotcom