2011 national motorcoach directory

A comprehensive listing of motorcoach charter and tour equipment, tour operator programs, travel industry resources and motorcoach industry services.

28th Annual Edition

2011National Motorcoach Directory

motorcoach.com

2 2011 National Motorcoach Directory

http://www.PigeonForgeTours.com

2011 National Motorcoach Directory 3

Table of Contents

©2011 National Motorcoach Network

About the NetworkNational Motorcoach Network .........................6Welcome Message..........................................4

InternationalElboBus Trailways .........................................12

CanadaGreat Canadian Trailways.............................13

The WestArrow Stage Lines.........................................15Go!West Adventures .....................................14Sun Valley Express .......................................19

SouthwestCowtown Bus Charters .................................29First Class Tours............................................30

Pacific NothwestHesselgrave International..............................34

The MidwestArrow Stage Lines.........................................24Econoway-Overland Motor Coach, Inc. ........20Lakefront Lines..............................................27Windstar Lines...............................................21

The Mid-AtlanticBill Rohrbaugh"s Charter Service ..................23New World Tours ...........................................32

New EnglandPeter Pan Bus Lines .....................................16

The NortheastGolden Touch Transportation ........................25Lenzner Coach Lines ....................................28Ononadaga Coach Corp ...............................26

The SouthAbbott Trailways ............................................31Annett Bus Lines ...........................................17Blue Grass Tours, Inc....................................22Dynamic Tours & Transportation ...................18Winn Transportation ......................................33

Tour OperatorsSweet Magnolia Tours.......................................36Trieloff Tours ......................................................37

Travel ResourcesTravel Industry...................................................38

Vendor ResourcesVendors .............................................................44

Charter Information20 Consumer Tips...............................................9Charter Request Form ........................................7Motorcoach Seating Chart ..................................8North America Highway Map.......................10-11

Advertisers IndexByways Magazine ...............................................5Network Invitational...........................................42Pigeon Forge Tourism.........................................2Shenandoah County Tourism ...........................46

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Welcome to the 28th edition of the NationalMotorcoach Directory. When we first pro-duced the directory nearly three decades ago,

it was a 100 percent print publication, distributed byU.S. mail and sent to thousands of potential users ofmotorcoach charter and tour transportation.

Much has changed in the travel and tourism indus-tries in those 28 years, and even more has changed intravel marketing.

When we began producing this directory, there wasno internet. The directory was the only source ofmotorcoach charter and tour information for many ofour clients.

While these clients had access totheir local Yellow Pages, findinglocal transportation wasnot the issue. It wasfinding quality carriersin markets in otherparts of NorthAmerica.

I still remember the callfrom the White House ask-ing for the latest directory,and thanking us for produc-ing such a valuable publica-tion. While the WhiteHouse knew all the localWashington area operators, theproblems began when thePresident went on the road. If theWhite House had a problem findingquality motorcoach operators, you canimagine the problems faced by schools, col-leges and universities, by meeting planners, and bytour operators and travel agents. The Internet Changed Everything!

Today there’s thousands of pages of resource infor-mation on motorcoach transportation on the internet,and the opportunity to receive a quote is just a clickaway.But that’s the problem.

How much can one trust the internet with theirmotorcoach transportation choices? Let’s face it, allthese sites look great. Even the ones that don’t own asingle motorcoach!

This is why we continue to publishthe National Motorcoach Directoryafter so many years.

When you give peopletoo many choices, makingthe right choice is oftendifficult. In this directorywe break down the listingof quality motorcoach car-ries by country and state,and provide in-depthinformation on each indi-vidual company.

We provide the basicinformation, type of equip-ment operated, amenitiesoffered, and the key con-tacts, including telephone

and email information.Every motorcoach company in

this directory owns andoperates their own

motorcoach equipment.We continue to make it easy tocharter a motorcoach anywherein North America, and Europeas well.

Today, the NationalMotorcoach Directory is still dis-tributed to thousands of users ofmotorcoach transportation allover the world. But today we

use the internet, as we have longpassed the value of the printed

page and regular mail.The Internet provides the

most valuable distributionnetwork ever created.

It allows publications like this to reach thousands ofpeople who never had access to it in the past, as it isavailable with a simple email link. In fact, in the pastyear this directory has received more than 250,000page views from companies, organizations and individ-uals interested in motorcoach charter transportation.Thank you for your interest in theNational Motorcoach Directory.

We hope you find the information in the directoryvaluable, and we hope you will want to continue toreceive updates in the future. Just send me an email [email protected] and I’ll make sure you continue toreceive future editions of the National MotorcoachDirectory.

Welcome to the 28th Annual National Motorcoach Directory


Byways Magazine Features North America's leading travel destinations.

Byways was selected for the Travel Industry's Top Marketing Award in 1984, and is still goingstrong 28 years later. We created a novel idea, promote the travel destinations for the rest of us.

If you would like to receive a free Byways subscription, please follow this link.http://ethreemail.com/subscribe?g=629244f7

Byways is targeted at the following:

• 4,000 Group Tour Planners• 20,000 Travel Agencies

Byways targeted marketing is the most cost-effective advertising in the group tour industry.

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To learn more, email [email protected] orcall 800-469-0062. Additional details are available athttp://bywaysmagazine.com.


National Motorcoach Network

The National Motorcoach Network is one of North America’s largest motorcoach marketing networks.Founded in 1983, the National Motorcoach Network has been providing innovative marketing programsto the industry and its customers for over 25 years. Through the National Motorcoach Directory and

the National Reservation Center (NRC), the National Motorcoach Network provides quotations for charter service in every market in North America. Quality Service

National Motorcoach Network affiliates operate some of the most modern equipment in the motorcoach indus-try. They offer the quality and excellent service customers expect from a motorcoach charter and tour operator.

National Motorcoach Network charters are provided with professional drivers who have commercial drivingexperience to ensure a safe, enjoyable trip.

Consumer TipsThe National Motorcoach Network’s 20 Consumer Protection Tips for Chartering a Motorcoach has been one

of the most reproduced documents in the travel industry. It is used by schools, churches, businesses and corpora-tions, and others to ensure a quality experience for their groups. See page 9.National Reservation Center (NRC)

The National Motorcoach Directory is supplemented with the on-line National Reservation Center (NRC)at www.motorcoach.com.

The National Motorcoach Directory provides a wealth of contact information for all of your research needs.However, if you prefer to use the easy on-line quote system, point your browser to motorcoach.com, complete theon-line Reservation Request Form and you will have a complete, written quote back to you usually within 24-48hours.

motorcoach.comNational Reservation Center

888.733.5287 (888.SeekBus)540.477.3323

540.477.3858 FaxNational Motorcoach Network, Inc.

P.O. Box 1088Mount Jackson, VA 22842

The National Motorcoach Network invites motor-coach operators and tour operators with an inter-est in marketing and networking with fellow

motorcoach carriers and tour operators to participate inNetwork programs.

The cost of membership includes a full-page listingin the National Motorcoach Directory, a full-page listing inthe On-Line directory at www.motorcoach.com, andincludes the cost of participation in the annual NetworkInvitational Meeting, which is held in the August each

year at a major motorcoach destination. In addition, Network Operator members benefit by

receiving first option on quotes through the NationalReservation Center.

By networking with motorcoach charter operatorswho own in excess of 1,000 motorcoaches, memberscan build lasting relationships with motorcoach opera-tors who have an interest in marketing and buildingtheir individual companies.


Charter Request FormOrganization Contact Address City State Zip Phone Fax Today’s Date E-mail Address

Trip Origin Address, City, State

Trip Destination Address, City, State

Start Date End Date

Number of Passengers Number of Motorcoaches

Daily Itinerary - Please include daily times for all daysExample: Depart 9:00am hotel to stadium; 5:00pm depart to hotel

Day 1 (date) Travel Day 2 (date) Travel Day 3 (date) Travel Day 4 (date) Travel Day 5 (date) Travel Day 6 (date) Travel Day 7 (date) Travel Day 8 (date) Travel Day 9 (date) Travel Day 10 (date) Travel

Equipment Options

*Video *Restroom

Important Note: To receive a quote within 24-48 hours, complete and fax this form to the National Reservation Centerat 540-477-3858. Or Fax to the individual motorcoach carrier listed in this National Motorcoach Directory.

An On-line version of this form is available at http://www.motorcoach.com/nrcquote.html


Sample Motorcoach Seating Chart

47 Seats

55 Seats


THE BASICS . . .1. How long has the carrier been inbusiness? The longer it has offeredcharter coach service, the better.

2. Request the company’s DOTnumber, required to operate legally.Use the number to check the carri-er’s safety rating.

3. What is the carrier’s USDOTSafety Rating? The highest possiblerating is Satisfactory. It’s easy to finda carrier’s rating on the Internet:http://www.safersys.org. Search bycompany name, USDOT number,or MC number. Never charter froma company with an unsatisfactoryrating.

4. Ask the carrier to supply aCertificate of Insurance, showing itslevels of insurance and effectivepolicy dates. The accepted levelscall for $5 million combined, single-limit liability coverage.

5. Ask for references. Never char-ter from a company not willing toprovide references.

6. What is the size of the carrier’sfleet? Fleet size provides a gauge tothe operator’s ability to supply alter-nate vehicles if needed and insightinto the carrier’s success.

7. Personally inspect the carrier’s office, garage facilities andmotorcoach equipment. You cantell alot about a company just bylooking.

8. How old is the equipment? Thenewer the motorcoach (not morethan 10 years old), generally thefewer problems.

9. Is the carrier a full service com-pany? Does it have its own mainte-nance facilities? Can they arrangetours or other special services?

YOUR NEEDS . . .10. For an accurate quote on yourtrip, provide the carrier with adetailed itinerary.

11. Does your group have specialneeds, i.e., a video system, beveragegalley, handicapped access or otherequipment?

12. Ask if video coaches are avail-able. You can view educationalvideos, movies or sports videos.

13. Is the carrier legally licensed toshow motionpictures en route?Only carriers licensed by theMotion Picture Association ofAmerica may legally show copy-righted movies. Films rented from avideo store are not licensed for pub-lic viewing.

14. Be a smart shopper! Make surecareful consideration of these con-sumer tips is balanced against cost.A decision based solely on pricemay not be the best value.

15. Ask who pays for the driver’s room. Is it included in thecharter cost? Also specify if the driver must stay in the samehotel as your group.

16. Determine the carrier’s policyfor extra mileage costs above thecontracted amount. Find out thecarrier’s policy concerning “overagemiles” before you select a carrier --not when you get an inflated billafter you return!

SAFETY ISSUES . . .17. Ask if the company adheres toDOT driver regulations which limitthe number of hours a driver canwork. A driver is limited to 10hours of actual driving time. If youritinerary exceeds this limit, how willthe carrier handle your group’sneeds?

18. What procedures are followedfor on-the-road emergencies? Thecarrier should have access to anationwide reciprocal maintenanceagreement, assuring you of promptservicing of equipment in all regionsof the USA.

19. Ask if the company has a for-mal Drug and Alcohol Program.Specify that your carrier supply acopy of their written drug and alco-hol policy statement. Never charterfrom a carrier that does not stronglyenforce a drug and alcohol-freeworkplace.

20. Request a list of current, quali-fied drivers who have a commercialdriver’s license, a DOT driver’s file,a current DOT physical examina-tion, and an approved MedicalExaminer’s Card.

20 Consumer Protection Tips For Chartering a Motorcoach©

North America Highway Map


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HeadquartersP.O. Box 398140 AA HeinoNetherlands+31 572 391439+31 572 391010 [email protected] PersonnelKarin SmitOlga StrijkerEsther VerschutMotorcoach Equipment03 72-Passenger Setra Coaches01 63-Passenger Setra Coach01 63-Passenger Mercedes Coach01 58-Passenger Setra Coach04 52-Passenger Setra Basic Coaches (no facilities) 04 50-Passenger Mercedes Coaches08 38/42-Passenger International School buses(domestic use only)Coach AmenitiesClimate control, public address system, recliningseats, tinted windows, reading lamps, lavatory, bar,video/DVD system.

Travel & Tour ServicesCharter Coach ServiceInternational Tour Planning (Europe)Airport TransfersLocal SightseeingGateway Cities/StatesHolland: Amsterdam (Schiphol), RotterdamAirport, Maastricht-Aachen Airport, EindhovenAirport Germany: Dusseldorf Airport, Cologne Airport,Dortmund Airport, Hannover Airport and FrankfurtAirport For long distance tours,we also pick up at London:Heathrow and Gatwick and at Paris: Charles deGaulleOperating AuthorityOperating Authority from the Dutch ministry fortraffic and transportation.Registration Number: OV 000452

ElboBus Trailways Europe

ElboBus Trailways Europe provides personalized services for localor long distance charters and tours in Europe. We offer profession-ally trained, uniformed and English-speaking drivers, and competi-tive pricing. Elbo Tours was founded in 1946.

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Headquarters353 Manitou DriveKitchener, ON N2C 1L5519.896.8687519.896.2373 Fax800.461.8687caroline@greatcanadiancoaches.comwww.greatcanadiantrailways.com

Key PersonnelCaroline Ravazzolo, Manager of Coach OperationsSandra Taggart, Director of SalesLinda Anderson, Charter Sales

Motorcoach Equipment06 MCI J-Model Coaches02 Setra S417 Coaches35 Prevost H345 Coaches03 36-Passenger ABC 3035 Coaches01 VIP Limo Coach

Coach AmenitiesClimate control, public address system, recliningseats, window shades, tinted windows, magazinenets, reading lamps, lavatory, video systems, AM-FM stereo-cassette, front kneeling feature.

DriversOur drivers are very customer service focussed andabide by a strict uniform policy. They are skilledserving International and Domestic Tours. Whenyou combine their professional service with ourspecially painted coaches, your charter or tourclients will be impressed.

Travel & Tour ServicesCharter Coach Service Tour PlanningAirport Transfers Local SightseeingConvention Shuttles Corporate/VIP Services

Gateway Cities/RegionSouthern Ontario ProvinceToronto, ONBuffalo, NYDetroit, MI

Operating AuthorityDOT 674030, with authority to operate throughoutCanada, plus the 48 contiguous United States, andAlaska.

Great Canadian Trailways


Great Canadian Trailways is a full service provider. Our spectacular coaches attract attention wherever they travel. They are available for charter and feature original exterior murals and a variety of Canadian themes.

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HeadquartersP.O. Box 882319Los Angeles, CA 90009310.216.2522310.216.2638 [email protected]

Key PersonnelMike Waltenspuel, President

Motorcoach Equipment03 57-Passenger T2145 Van Hool Motorcoaches04 49-Passenger T2140 Van Hool Motorcoaches08 24-Passenger Krystal Mini Buses02 14 Passenger Ford Vans

Coach AmenitiesCoaches feature air-conditioning, public address system, reclining seats, tinted windows, readinglamps and lavatories, AM/FM stereo/cassette.Certain vehicles available with video systems. Ask for details.

Services ProvidedCharter Coach ServiceLocal SightseeingAirport TransfersConvention ShuttlesDriver/Guide ServicesGateway CitiesLos Angeles, CASan Francisco, CALas Vegas, NVSan Diego, CAPhoenix, AZOperating AuthorityICC-MC-3071144 and State PUC 6068-A withauthority to operate throughout the 48 contiguousUnited States, plus Alaska and Canada.

Go West Adventures

Established in 1992, we are a quality charter companyoffering driver/guide and charter services throughout the 48 contiguous United States and Canada. The safety and comfort of our customers come first.

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Arrow Stage Lines - Western DivisionHeadquarter

Motorcoach EquipmentArrow Stage Lines, established in 1928, is a fourthgeneration, family-owned charter operation with 13locations in 7 Midwest and Western states. Our fleetof MCI, Prevost, Setra, and VanHool motor coachesrange from 47-56 passengers and are equipped withthe amenities you deserve. We specialize in profes-sional drivers and customer service that can’t bebeat. Arrow also offers wheelchair lift-equippedmotor coaches.

Travel & Tour Services Charter ServiceBus Tours and TravelScheduled Service (Intercity, Commuter)School Bus TransportationShuttles (Airport, Casinos)Tour and Travel Planning

Gateway CitiesDenver, CO Las Vegas, NVPhoenix, AZ Omaha, NEKansas City, MO Tucson, AZ

Operating AuthorityICC-MC-232723 with authority to operate through-out the 48 contiguous United States, plus Alaskaand Canada.


Arrow Stage Lines is family owned and has been in the charter busrental and service business since 1928. We charter buses for all kindsof groups including VIPs, businesses, travel agencies, sports teams,schools, civic groups,weddings, churches, and conventions, just toname a few. Arrow is one of the largest privately held charter buscompanies in the United States, with a network of charter bus service facilities across the nation. This gives Arrow the ability toserve both local markets and nationwide clients. Your charter bus service will be handled quickly, efficiently, and affordably.

4220 South 52nd StreetOmaha, NE 68117402-731-1900 5250 SuperiorLincoln, NE 68504402-475-92291982 Metro StreetGrand Island, NE 68801308-382-3036 1650 East WashingtonDes Moines, IA50316515-262-1736 3225 31st StreetSioux City, IA 51105712-255-01423601 Manchester TrafficwayKansas City, MO 64129816-453-8727

2700 Northwest Button RoadTopeka, KS 66618785-232-2500 225 McCall RoadManhattan, KS 66502816-453-872712295 East 37th AvenueDenver, CO 80239303-373-9119 155 West ImperialLas Vegas, NV 89102702-382-3980

3255 South 44th StreetPhoenix, AZ 85040480-446-2868

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Headquarters1776 Main StreetSpringfield, MA 01102413.781.2900 Ext. 1205413.731.9721 Fax800.243.9560 Ext. [email protected] (Charter Only)www.peterpanbus.com

Key PersonnelCarl A. Lajeunesse, Director, Charter Sales

Motorcoach EquipmentFleet of 54-passenger and 47-passenger MCI coaches,as well as Transit-Style MCI Coaches and MCI execu-tive coaches.

Coach AmenitiesWI-FI equipped, plug-in stations, climate control, public address system, reclining seats, reading lamps,lavatory, audio/visual system including DVD andAM/FM stereo, and wheelchair accessible.

Travel & Tour ServicesCharter Coach ServiceReceptive ServicesAirport TransfersConvention ShuttlesScheduled Service

Gateway Cities

Connecticut, All CitiesSpringfield, MAProvidence, RINew York, NYBoston, MA

Operating AuthorityICC-MC-1934, with authority to operate through-out the 48 contiguous United States, plus Alaska and Canada.

Peter Pan Bus Lines

Peter Pan Bus Lines has been connecting People & Placesthroughout the Northeast for over 75 years, with the highestsafety ratings and award winning drivers. Charters, contractservices, leisure travel, and line run services.

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Headquarters130 Madrid DriveSebring, FL 33876863.655.5547863.655.6207 [email protected] PersonnelBrian Annett, PresidentDavid Annett, CFORobin Slabe, General ManagerTamra Annett, Sales & Marketing DirectorMotorcoach Equipment33 56-Passenger Coaches13 47-Passenger Coaches01 20-Passenger Executive Limousine CoachCoach AmenitiesClimate control, public address system, recliningseats, tinted windows, reading lamps, lavatory, DVDplayers, AM/FM stereo.

Travel & Tour ServicesCharter Coach ServiceMinor Repair

Gateway Cities Sebring, FLOcala, FL Jacksonville, FLOrlando, FLTallahassee, FLPalm Beach, FL Tampa, FLMiami, FLGainesville, FLAlbany, GWaycross, GA

Operating AuthorityICC-MC-141499, with authority to operatethroughout the 48 contiguous United States, plusAlaska and Canada.

Annett Bus Lines

Eric and Norma Jean Annett began Annett Bus Lines in 1976.Through the high standards of excellence and safety set by them,Annett has become one of the most respected transportation com-panies in Florida.


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Headquarters 175 Thorpe Road Orlando, FL 32824 407.888.3500 407.363.3939 Fax 800.777.7009 [email protected]

Key Personnel Assad Dakkak, President Edna Dakkak, Director of Sales

Motorcoach Equipment Mini buses and motorcoaches such as Van Hool &Setras. ADA motorcoaches available.22 57/59-Passenger Coaches 15 47/50-Passenger Coaches 02 25-Passenger Mini Coaches

Coach Amenities Climate control, public address system, reclining seats, tinted windows, reading lamps, magazine nets,window shades, tray tables, card table, galley, lavatory,stereo, video monitors/DVD, front kneeling feature.

Travel & Tour Services Charter Coach Service School GroupsConvention Shuttles Club GroupsAirport Transfers Religious AffiliationCruise Transfers GroupsCorporate/VIP Services Corporate and Leisure Transfers: Local, North America and Canada}

Gateway Cities Orlando, FL Miami, FLTampa, FL Tallahassee, FLNew York, NY Jacksonville, FLLakeland, FLDaytona Beach, FL

Operating Authority ICC MC-317728 with authority to operate through-out the 48 contiguous United States, plus Alaska and Canada.

Dynamic Tours & Transportation, Inc.

Family-owned and operated, we began operation in 1991. Weoffer quality motorcoach service, and are committed to providing“dynamic” service with affordable rates. No group is too smallor too large.Your customers’ “dynamic” experience is our goal.

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Headquarters2308 Talley WayKelso, WA 98626208.342.7750 208.338.6676 [email protected]

Key PersonnelRichard Dowling

Motorcoach Equipment02 58-Passenger Premium Coaches02 54-Passenger Premium Coaches02 50-Passenger Deluxe Coaches02 24-Passenger Midsize Coaches04 10-Passenger Executive Shuttles

Coach AmenitiesClimate control, public address system, recliningseats, tinted windows, reading lamps, lavatory,AM/FM stereo-cassette, video system, and satelliteTV (on select coaches).

Travel & Tour ServicesCharter Coach Service Tour PlanningReceptive Services Step-On GuidesConvention Shuttles Local Sightseeing Airport TransfersCorporate/VIP Services Executive Coach

Gateway Cities/RegionsBoise, ID Twin Falls, ID Sun Valley, ID Northwest Region All States

Operating AuthorityUSDOT 750743 and MC#340060C, with authorityto operate throughout the 48 contiguous UnitedStates.

Sun Valley Express Inc.

Our 24- to 58-passenger coaches will assure your group enjoys itstrip. Just sit back and cruise in our comfortable high-back, plushseats. Choose Valley Express first class custom motorcoaches for allof your charter needs, whether you're traveling around Idaho,throughout the West or across the nation. We look forward to beingyour choice for quality, safe and affordable transportation.


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HeadquartersP.O. Box 5837840 South Walnut StreetDaleville, IN 47334765.759.7554765.378.6848 [email protected]

Key Personnel Ron Halbert, President

Motorcoach Equipment2 59-Passenger Setra Coaches1 56-Passenger MCI Coach1 55-Passenger Setra Coach1 55-Passenger Prevost Coach2 55-Passenger MCI Coaches1 36-Passenger Bluebird Coach

Coach AmenitiesClimate control, public address system, recliningseats, tinted windows, reading lamps, lavatory,AM/FM stereo-cassette, and video system.

Travel & Tour ServicesCharter Coach ServiceConvention ShuttlesCorporate/VIP ServicesTour PlanningLocal SightseeingReceptive ServicesAirport Transfers

Gateway Cities

Indianapolis, IN Muncie, INAnderson, IN Fort Wayne, INKokomo, IN Richmond, INMarion, IN Nashville, INNew Castle, IN

Operating AuthorityICC MC-165068 with authority to operate through-out the 48 contiguous United States, plus Alaskaand Canada.

Econoway-Overland Motor Coach, Inc.

Established in 1983 as a motorcoach charter company and tourcompany. We package 50 tours per year covering the U.S. andCanada. Call for our free four-color catalog or view our catalog and coaches at www.overlandtour.com. We are a U.S. Militaryapproved carrier consistently carrying a number one rating annuallyby military inspections.

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Headquarters1903 North US Highway 71P.O. Box 786Caroll, IA 51401712.792.4221712.792.9615 [email protected]

Key PersonnelJeff Greteman, President [email protected] Greteman, Vice President [email protected] Greteman, Vice President [email protected] Diehl, Charter Sales [email protected]

Motorcoach Equipment44 57-Passenger Van Hool Coaches06 49-Passenger Van Hool Coaches02 29-Passenger ABC M-1235 Coaches01 28-Passenger Van Hool VIP Coach02 Van Hool Sleeper Coaches

Coach AmenitiesCoaches feature air-conditioning, 110 volt poweroutlets, public address system, reclining seats, tintedwindows, reading lamps and lavatories, card table,tray tables, front kneeling feature, CD player and allDVD video system. Many with WIFI & SatelliteTV.

Travel & Tour ServicesCharter Coach ServiceConvention ShuttlesCorporate/VIP ServicesExecutive Coach

Gateway CitiesDes Moines, IA Iowa City, IACedar Rapids, IA Sioux City, IADavenport, IA Dubuque, IALincoln, NE Omaha, NE


Windstar Lines

Windstar Lines is the Midwest’s Premier Motorcoach Provider. Operatingfrom five locations in Iowa and Nebraska, we can competitively price mostdepartures within the Midwest. Windstar Lines operates a large fleet ofVan Hool motorcoaches, including a corporate VIP coach, sleeper coachesand midsize coaches. Our professional operators will make the difference.Our motorcoach operator hiring criteria include non-smokers who are safe-ty oriented and accommodating to our customers' needs. Contact WindstarLines for your next charter or group tour.


Interested in learning more about why you shouldcharter with Windstar? Click here for a short video.http://www.gowindstar.com/windstar-promo.html

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Headquarters817 Enterprise StreetLexington, KY 40510859.233.2152859.255.4748 Fax800.755.6956 [email protected]

Key PersonnelWallace Jones, Jr., Owner Corey JonesCharles MakinPam Upton, Tour Director

Motorcoach Equipment12 55-Passenger MCI/Prevost Coaches04 47-Passenger MCI Coaches02 30-Passenger Mini Coaches02 Executive Coaches

Coach AmenitiesClimate control, public address system, recliningseats, tinted windows, reading lamps, lavatory,AM/FM stereo-DVD, video system and satellite TV.

Travel & Tour ServicesCharter Coach ServiceTour PlanningAirport TransfersReceptive ServicesConvention ShuttlesScheduled ServiceLocal Sightseeing

Gateway Cities Louisville, KY Orlando, FLCincinnati, OH Atlanta, GAWashington, DC Dallas, TXNew York, NY Indianapolis, IN

Operating AuthorityICC-MC-162348 and State PUC 1297, 1219, withauthority to operate throughout the 48 contiguousUnited States, plus Alaska and Canada.

Blue Grass Tours, Inc.

Blue Grass Tours is the oldest tour and charter company inLexington, serving Lexington, Central Kentucky, the U.S. andCanada for over 30 years. Let our experience work for you.

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Headquarters3395 Main StreetP.O. Box 690Manchester, MD 21102410.239.8000410.239.3551 Fax800.543.9090 800.834.2252 MD [email protected]

Key PersonnelNancy J. Rohrbaugh, President &

Tour CoordinatorWilliam L. Rohrbaugh, TreasurerCeleste Klinedinst, Charters

Motorcoach Equipment06 55-Passenger Prevost Coaches10 47-Passenger Prevost Coaches

Coach AmenitiesClimate control, public address system, recliningseats, tinted windows, reading lamps, lavatory; mosthave a video system, AM/FM stereo-cassette andcard tables.

Travel & Tour ServicesCharter Coach ServiceTour PlanningAirport TransfersConvention ShuttlesTrips to Various Casinos

Gateway CitiesBaltimore, MD Harrisburg, PAWashington, DCPhiladelphia, PANewark, NJNew York, NYAtlantic City, NJ


Bill Rohrbaugh’s Charter Service, Inc.

Founded in 1972 as a charter carrier with four coaches, ourcompany now operates a fleet of 16 in charter, tour and otheroperations. We also own and operate a full-service travelagency.

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Headquarters720 East Norfolk AvenueNorfolk, NE 68701402.371.3850402.371.3267 Fax800.672.8302 [email protected]

Key PersonnelDoyle Busskohl, Board ChairmanSteve Busskohl, CEOBruce Neuharth, President & COORandy Johnson, Director, National AccountsLuke Busskohl, Regional DirectorJoe Reifenrath, Manager, Special ProjectsPat Myers, Transportation & Safety ManagerOperational Headquarters4220 South 52nd StreetOmaha, NE 68117402.731.1900402.731.1333 Fax800.356.0727

Motorcoach EquipmentArrow Stage Lines, established in 1928 is a fourthgeneration, family-owned charter operation with 13

locations in 7 Midwest and Western states. Our fleetof MCI, Prevost, Setra, and VanHool motor coachesrange from 47-56 passengers and are equipped withthe amenities you deserve. We specialize in profes-sional drivers and customer service that can’t bebeat. Arrow also offers wheelchair lift-equippedmotor coaches. You can Charter with Confidencewith Arrow Stage Lines.

Travel & Tour ServicesCharter ServiceBus Tours and TravelScheduled Service (Intercity, Commuter)School Bus TransportationShuttles (Airport, Casinos)Tour and Travel Planning

Gateway CitiesOmaha, NE Kansas City, MO Phoenix, AZDenver, CO Las Vegas, NV Tucson, AZ


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Headquarters45-02 Ditmars BoulevardAstoria, NY 11105718.888.6300718.661.4341 Fax800.253.4341jherrschaft@gttny.comwww.goldentouchtransportation.com

Key PersonnelTom Herrschaft, President & CEO

Motorcoach Equipment36-, 38-, 49- and 55-Passenger Coaches

Coach AmenitiesClimate control, public address system, recliningseats, tinted windows, window shades, reading lamps,lavatory, card tables, video system, AM/FM stereo-cassette, and CD player.

Travel & Tour ServicesCharter Coach ServiceReceptive ServicesConvention ShuttlesLocal SightseeingStep-On GuidesAirport TransfersAiport Shared RideScheduled ServiceCorporate/VIP Services

Gateway Cities/RegionsNew York Metropolitan AreaNewark & Northern New JerseySouthern Connecticut


Golden Touch Transportation of New York, Inc.

For more than 20 years, Golden Touch Transportation has beena leader in the small and mid-size vehicle market. Specializing in“one time” airport services for tour operators and airline crews,the addition of motorcoaches has put us “on the road” for groupsand tour operators.

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Headquarters7659 North Street RoadP.O. Box 277Auburn, NY 13021-0277315.255.2216315.255.0925 [email protected]

Key PersonnelMichael G. Oster, PresidentSherri Nicolosi, Tour Director

Motorcoach Equipment02 56-Passenger Prevost H3-45 Coaches02 56-Passenger MCI J4500 Coaches

(1 ADA Accessible)05 55-Passenger MCI 102DL3/D4500/D4505 04 47-Passenger MCI 102D3 Coaches

(1 ADA Accessible)

Coach AmenitiesClimate control, public address system, recliningseats, tinted windows, reading lamps and lavatory.All coaches available with card table, AM/FMstereo-cassette and video system.

Travel & Tour ServicesCharter Coach ServiceLocal SightseeingAirport TransfersTour PlanningReceptive ServicesConvention ShuttlesRetail Tours

Gateway CitiesSyracuse, NYRochester, NYAuburn, NY

Operating AuthorityICC-MC-116005 and State PUC 20372, withauthority to operate throughout the 48 contiguousUnited States, plus Alaska and Canada.

Onondaga Coach Corp.

Founded in 1953, we are a deluxe motorcoach company specializing in pre-formed and group tours, as well as charter service. Onondaga Coach is truly a “one call does it all” quality service you can depend on.

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Headquarters13315 Brookpark RoadP.O. Box 81172Cleveland, OH 44181-0172216.267.8810216.362.3797 [email protected]

Key PersonnelTom Goebel, General Manager, Ext. 122

Motorcoach EquipmentLakefront Lines operates a large fleet of 115 DeluxeMCI motorcoaches, wheelchair-equipped buses and11-, 21-, 25-passenger mini coaches.

Coach AmenitiesClimate control, public address system, recliningseats, tinted windows, reading lamps, lavatory,AM/FM, DVD players and CD radio, card tables and video system.

Travel & Tour ServicesCharter Coach Service Local SightseeingConvention Shuttles Scheduled ServiceAirport TransfersTour Planning

Gateway CitiesCleveland, OH Toledo, OHColumbus, OH Cincinnati, OHDayton, OH Akron, OHDetroit, MI Erie, PAYoungstown, OH Marietta, OHCambridge, OH

Operating AuthorityICC MC-121599, with authority to operatethroughout the 48 contiguous United States, plus Alaska and Canada.

Lakefront Lines, Inc.

Lakefront Lines has a fleet of 115 buses, including all 56-passenger coaches. Offices are located in Cleveland,Cincinnati, Columbus, Detroit and Toledo. We do charters,group tours and individual tours.

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Headquarters110 Lenzner CourtSewickley, PA 15143412.761.7000412.749.4176 [email protected]

Key PersonnelCharles Lenzner, PresidentLisa Finigan, Charter ManagerKathleen Nye, Tour ManagerKarl Klingenberg, Maintenance SupervisorJoe Papa, Assistant Maintenance Supervisor

Motorcoach Equipment34 56-Passenger MCI/Van Hools 04 47-Passenger MCI Coaches04 45-Passenger Transit Buses04 44-Passenger School Buses05 20/24/25-Passenger Mini Coaches03 26/28-Passenger Trolleys

Coach AmenitiesClimate control, public address system, recliningseats, tinted windows, reading lamps, lavatory, videosystem, AM/FM stereo-cassette and card table (uponrequest).

Travel & Tour ServicesCharter Coach ServiceLocal Sightseeing Tour Planning Airport Transfers Convention Shuttles Receptive Services

Gateway Cities Pittsburgh, PA Wheeling, WVMonroeville, PAYoungstown, OHAkron, OH Clarksburg, WV


Lenzner Coach Lines, Coach USA Pittsburgh

Lenzner Coach Lines has been offering safe, secure and reliabletransportation throughout the United States and Canada since 1939. Experience Pittsburgh with our city tours, step-on-guides,receptive packages, and convention services. Let our experiencedstaff work with you to coordinate the appropriate transportation foryour group size and destination!

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Headquarters5504 Forest Hill DriveFt. Worth, TX 76119817.531.3287817.534.9287 [email protected]

Key PersonnelWilliam Pippin, PresidentMark Gagnon, Sales Manager

Motorcoach Equipmen12 57-Passenger Van Hool Coaches 05 56-Passenger MCI Coaches 04 52-Passenger Dina Coaches 01 47-Passenger MCI Coach01 38-Passenger Van Hool Coach 03 36-Passenger MCI Coaches03 RTS Transit-Style BusesSome ADA equipped coaches

Coach AmenitiesClimate control, public address system, recliningseats, tinted windows, window shades, reading lamps,magazine nets, lavatory, card tables, video system,AM/FM stereo-DVD. XM Radio, Smart Tire, wire-less, GPS, emergency cell phones, power ports.

Travel & Tour ServicesCharter Coach Service Convention Shuttles Local Sightseeing Airport TransfersStep-On Guides Airport Shared-RideCorporate/VIP Services

Gateway CitiesFt. Worth/Dallas, TX Metro AreaHouston, TXAustin, TXSan Antonio, TX

Operating AuthorityDOT 12396108, with authority to operate through-out the 48 contiguous United States, plus Alaskaand Canada.

Cowtown Bus Charters

Cowtown Bus Charters is a Fort Worth, TX based, privatelyowned corporation that has been in business since 1990. Cowtown(Fort Worth's nickname) started with two old flexible buses and hassteadily grown its fleet to twenty-nine modern coaches. In 2009Cowtown purchased two 2009 and two 2010 Van Hools makingeleven of our road coaches 2008 or newer. Once new coachesarrive in our garage,, drive cams, integrated cell phones, tires refilledwith Nitrogen and GPS are added to the already well-equippedcoaches, bringing them in line with the rest of our fleet. Providingthe customer with safe, modern equipment and well-trained drivershas been and will continue to be, the key to Cowtown Bus Charterssuccess.

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Headquarters12703 Eastex FreewayHouston, TX 77039281.590.8800281.227.8265 [email protected]

Key PersonnelLanny G. Rogers, OwnerJeff Rogers, PresidentNicole Gutierrez, SalesTena Hey, Sales

Motorcoach Equipment02 57-Passenger Van Hool Coaches10 56-Passenger Prevost Coaches03 51-Passenger Prevost Coaches07 50-Passenger Prevost Coaches04 49-Passenger Prevost Coaches01 47-Passenger MCI Coach

Coach AmenitiesClimate control, public address system, recliningseats, tinted windows, reading lamps, magazine nets,lavatory, tray tables. Coaches with front kneelingfeature, AM/FM stereo-cassette, XM Radio,TV, CD-DVD player/video system, and WIFI.

Travel & Tour ServicesCharter Coach Service City ToursCasino TripsConvention ShuttlesSightseeing ToursGroup Tour PlanningAirport Transfers

Gateway CitiesHouston, TXSan Antonio, TXDallas, TXAustin, TX

Operating AuthorityMC-346969, USDOT 774995 and Texas005803567C, with authority to operate throughoutthe 48 contiguous United States, plus Alaska andCanada.

First Class Tours

Established in 1998, First Class is locally owned and operated inHouston. We emphasize that our first priority is safety and comfortof our passengers. Our coaches are equipped with many amenitiesincluding leather seats, and our experienced personnel pride them-selves in providing quality and reliable service.

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Headquarters1704 Granby Street NERoanoke, VA 24012540.343.1133540.345.2052 Fax800.433.1111www.abbottbus.com

Key PersonnelFred Abbott, PresidentJohn Abbott, General ManagerFrances Waters, ChartersBriggs Hensley, Tours

Motorcoach Equipment05 Prevost H3-45 Coaches 45 MCI Renaissance Coaches12 to 47-Passenger MCI Coaches09 37-Passenger Gillig ADA Coaches

Coach AmenitiesClimate control, public address system, recliningseats, tinted windows, reading lamps, lavatory, videosystem, and AM/FM stereo-cassette.

Travel & Tour ServicesCharter Coach Service Receptive Services Convention Shuttles Tour Planning Local SightseeingAirport TransfersExecutive Coach

Gateway Cities/RegionRoanoke, VACharlottesville, VALynchburg, VABlacksburg, VALexington, VABluefield, WVSouthwest Virginia

Operating AuthorityICC-MC-121564/USDOT 084283 and VCC P419,with authority to operate throughout the 48 contigu-ous United States, plus Alaska and Canada.

Abbott Trailways

Abbott is proudly celebrating its 83rd anniversary this year. Weprovide charter and tour services. Our charters specialize inschools and transportation. Our tours specialize in individualseat tours, educational tours, church groups and other preformedgroups.

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Headquarters7920 Gainsford CourtBristow, VA 20136703.392.8687703.392.6567 [email protected]

Key PersonnelDavid Bolen, PresidentDena Ennis, [email protected] Stevens, [email protected] Dacumos, [email protected]

Motorcoach Equipment32 57-Passenger Van Hool C2045 Coaches 05 53-Passenger Van Hool C2045L

(ADA Accessible) Coaches

Coach Amenities23” Hi-definition Monitors; DirecTV;DVD/CD/MP3 capability; Microsoft Office Apps;USB jacks for digital cameras, camcorders and flashdrives; drink holders at each seat; earphone jacks ateach seat; 110V AC outlets at every other seat;adjustable and comfortable seats; adjustablefootrests; large and clean restroom; tinted windows.

Travel & Tour ServicesCharter Coach ServiceTour PlanningReceptive ServicesScheduled ServiceConvention Shuttles Local SightseeingAirport TransfersStudent Tours

Gateway CitiesWashington, DCRichmond, VAPhiladelphia, PANew York, NYBaltimore, MD

Operating AuthorityUSDOT 604665, with authority to operate through-out the 48 contiguous United States, plus Alaskaand Canada.

New World Tours, Inc.

As a supplier of first class motorcoach transportation, NewWorld Tours is ready and eager to serve you and your group.Our job is to provide safe, reliable service, and we’ll do all wecan to meet your needs. Our business is service and your satis-faction is paramount to us.

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Headquarters1831 Westwood AvenueRichmond, VA 23227-4338804.358.9466804.353.2606 [email protected]

Key PersonnelBob Pounders, PresidentMark Pounders, Director of OperationsDavid Pounders, ControllerRobin Bartlett, Office ManagerTona Ihnen, Dispatch

Motorcoach Equipment02 58-Passenger Prevost Coaches01 54-Passenger Prevost Presidential Motorcoach03 55-Passenger MCI Coaches02 20-Passenger Minibuses03 21-Passenger Trolleys

Coach AmenitiesClimate control, public address system, recliningseats, tinted windows, reading lamps, lavatory, videosystem, AM/FM stereo-cassette, card tables; somehave a galley.

Travel & Tour Services Charter Coach ServiceLocal SightseeingTour Planning Receptive Services Student ToursScheduled ServiceConvention ShuttlesAirport Transfers Corporate/VIP Services

Gateway Cities Richmond, VA Fredericksburg, VAWilliamsburg, VA Washington, DCCharlottesville, VA Norfolk, VA

Operating AuthorityICC-MC-73742, with authority to operate through-out the 48 contiguous United States, plus Alaskaand Canada.

Winn Transportation

Winn Transportation has been setting the National Standard ofExcellence in full-service ground transportation since 1958. Thisfirst class company provides the ultimate in charters and toursthroughout the U.S. and Canada. They are specialists in cus-tomizing their service to fit the needs of each client. Winn ishighly successful in coordinating the transportation needs ofsmall and large corporate conventions in the U.S.

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HeadquartersP.O. Box 648Sumner, WA 98390253.863.6642253.841.1090 [email protected]

Key PersonnelJim Hesselgrave, PresidentKevin Loney, General Manager Felicia Gilreath, Operations ManagerYogi Yokes, Sales

Motorcoach Equipment04 57-Passenger Van Hool Coaches05 49-Passenger Van Hool Coaches01 49-Passenger MCI Coach04 47-Passenger MCI Coaches01 36-Passenger Van Hool Coach01 30-Passenger Blue Bird Coach01 25-Passenger Mini Coach (ADA accessible)

Coach AmenitiesClimate control, public address system, recliningseats, tinted windows, reading lamps, lavatory,AM/FM stereo- cassette, and DVD video system.

Travel & Tour ServicesCharter Coach ServiceConvention ShuttlesAirport TransfersTour PlanningScheduled Service

Gateway CitiesSeattle, WAVancouver, BCPortland, OR

Operating AuthorityICC-MC-85401, with authority to operate through-out the 48 contiguous United States, plus Alaskaand Canada.

Hesselgrave International

Established in 1918, Hesselgrave is a family-owned charter and tour company, offering late-model quality equipment andexcellent service.

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Sweet Magnolia ToursTo

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Nashville SkylineBranson Strip Branson Performance

HeadquartersP.O. Box 159348Nashville, TN 37215615.463.8558615.463.8554 Fax800.235.5295nashville@sweetmagnoliatours.comwww.sweetmagnoliatours.com

Branson OfficePMB 7003044 Shepherd of the Hills ExpresswayBranson, MO 65616417.337.9500417.337.9800 [email protected]

Key PersonnelNashvilleDawn Spengel, President/OwnerBransonTim Moulder, Director of Sales Becky Lowrance, Dir. of OperationsMark Miller, Sales and ServiceCissy Suschek, Tour Coordinator

About the CompanySweet Magnolia Tours is a full-service tour and trav-el company specializing in America’s Music Cities.Services include airfare, transportation, lodging,show tickets, dining and sightseeing.

Tour Operator Services Complete Tour PlanningIndividual Tour ProgramsConvention PlanningReceptive Services Preformed GroupsTour GuidesMystery ToursAnnual Color Tour Brochure

Key Tour Departure & ReceptiveCitiesNashville, TNBranson, MOMemphis, TNPigeon Forge, TNKansas City, MOGatlinburg, TNEureka Springs, AR St. Louis, MOOther States ServicedAR, IN, KY, LA, MS, NC, OH and SC

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Headquarters15550-A100 Rockfield BoulevardIrvine, CA 92618949.855.2126949.855.4592 [email protected]

Key PersonnelJim Trieloff, President

About the CompanyGroup tour operator specializing in Hawaii, theCanadian Rockies and throughout the rest of theUnited States and Canada, as well as special eventslike Mardi Gras, the Rose Parade and the CalgaryStampede.

Tour Operator Services Individual Tour ProgramsComplete Tour PlanningPreformed GroupsReceptive ServicesAudiovisual PresentationsGenerous CommissionsFree Trip Allowance

Key Tour Departure & ReceptiveCitiesAll Major Airports

Trieloff Tours

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Branson Lakes Chamber ofCommerce/CVBP.O. Box 1897 Branson, MO 65615 417.334.4084 ext. 305 417.348.0649 Fax [email protected]

The Branson/Lakes Area has so much tooffer your group clients: world classentertainment (more than 100 shows!),award-winning theme parks, outlet shopping, soft adventure activities allsurrounded by three pristine lakes,breathtaking scenery and unsurpassedhospitality.

The Branson airport is open and locat-ed just 10 miles south of downtown –Everyday low fares have finally come toBranson!

Branson Scenic Railway206 East Main StreetP.O. Box 924Branson, MO 65615-0924417.334.6110417.336.3909 Fax800-2TRAIN2(800.289.2462)[email protected] D. KampVice President & General Manager

Ride in the style of a bygone era inrestored cars from the 1940s and 50s.Daily excursions through the OzarkFoothills. Breakfasts, lunches and con-cessions available. Saturday nightDinner Trains and Special HolidayTrains.

Bedford Tourism & Welcome Center816 Burks Hill RoadBedford, VA 24523540.587.5682540.587.5983 [email protected] Troubetzkoy Director of Tourism

Historic Bedford is adjacent to Roanokeand Lynchburg in the foothills ofVirginia. Bedford has a quaint historicdowntown with shops and restaurants. It is the home of The National D-DayMemorial, Poplar Forest, ThomasJefferson’s retreat home, the legendaryPeaks of Otter along the Blue RidgeParkway and Smith Mountain Lake.

Branson’s Best Restaurants3460 West Highway 76Branson, MO 65616417.334.0754417.335.6664 Fax888.363.9880Nicolle@bransonsbestrestaurant.comwww.bransonsbestrestaurant.com

Nicolle WarnerMarketing & Sales Coordinator

P.O. Box 1897

Branson, MO 65615

417.334.4084 Ext. 305

417.348-0649 Fax

800.214.3661

[email protected]

www.ExploreBranson.com

The Branson/Lakes Area has so much to offer your

group clients: world class entertainment (more than

100 shows!), award-winning theme parks, outlet shop-

ping, soft adventure activities all surrounded by three

pristine lakes, breathtaking scenery and unsurpassed

hospitality. The Branson airport is open and located

just 10 miles south of downtown – Everyday low fares

have finally come to Branson!

Byways MagazineP.O. Box 1088

Mount Jackson, VA 22842540.477.3202

540.477.3858 Fax 800.469.0062

[email protected]://bywaysmagazine.com

Byways Magazine is distributed byemail to 4000 motorcoach charter &tour companies & group tour planners,and 20,000 travel agencies. A freesubscription is available to anyonewith an interest in learning aboutNorth America’s leading motorcoachtour destinations.All advertisers qualify forfree Apple iPad 2 with 3x,4x and 6x contracts.

Basilica of the National Shrine of theImmaculate Conception400 Michigan Avenue, NE Washington, DC 20017202.526.8300202.526.8313 [email protected]. Salvadore Mazzucca Visitor Services

Tour the largest Roman Catholic churchin the U.S. and North America and oneof the ten largest churches in the world.Learn about its history, art and architec-ture and see why it rivals the great sanc-tuaries of Europe and the world. A mustsee in DC! All are welcome!

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Christmas Place & The Inn atChristmas Place2470 ParkwayPigeon Forge, TN 37863P.O. Box 958 (Mail) Pigeon Forge 37868865.453.0415865.453.3318 [email protected] McCarter

Christmas Place - - Shopping!The South’s largest and most beautifulChristmas Village, Christmas Place hasbeen creating memories since 1987. TheIncredible Christmas Place and shops atBell Tower Square in Pigeon Forge invitegroup tours to visit us while touring theGreat Smoky Mountains.

Christmas Place offers unique gifts, col-lectibles from around the world, dolls,

toys, trains, and Christmas decorations.Exotic birds, relaxing gardens, a court-yard railway and caroling bells make ourshopping village an unforgettable experi-ence.

Over 50 designer-themed Christmastrees on display will enchant you withtheir beauty and creativity. Ornaments,lights, nativities, jewelry, handmadefudge, all here for your Christmas shop-ping delight.

The store is open Sunday-Friday,9:30am-6:00pm; Saturday, 9:00am-9:00pm.

The architecture of the European Alpshas come to the Smoky Mountains withThe Inn at Christmas Place. The 145-room, rising four-star hotel is locatedacross the Parkway from ChristmasPlace. Experience Old World charm,elegance, luxury, and hospitality inPigeon Forge.

Celebrating the spirit of Christmasevery day of the year!®

Country Tonite Theatre Pigeon Forge129 Showplace BoulevardPigeon Forge, TN 37863865.453.2003 ext. 102865.453.0046 [email protected] BentleyGroup Sales Manager

Country Tonite Theatre is the bestentertainment value in the Smokies!Experience this high-energy full-scaleproduction located in a 1500 seat multi-millon dollar theatre. You’re sure tounderstand why this spectacular show isthe most award-winning show in theSmokies! Singing, dancing, comedy,gospel, and patriotic entertainment fillthis two-hour show. Country Tonite provides nonstop fun and enjoyment.

Elvis Presley’s Graceland3734 Elvis Presley BoulevardMemphis, TN 38116-0508901.332.3322901.332.1636 [email protected] Sales

Graceland -- Get to know the manbehind the legend! Stroll through ElvisPresley’s mansion, see his famous pinkCadillac, and climb aboard his customjet, the Lisa Marie and more. Yourgroup will love staying at HeartbreakHotel located right across the streetfrom Graceland. Don’t miss our tworestaurants and many specialty giftshops. Visit www.elvis.com/groups forinformation.

Fort Smith Convention &Visitors Bureau2 North “B” StreetFort Smith, AR 72901479.783.8888479.784.2421 [email protected] A. Joyce, Tour & Travel

Sales Manager

Welcome to Fort Smith, the futurehome of the U.S. Marshals Museum!Fort Smith greets your groups with atour of Miss Laura’s, a former bordellonow the Visitor Center.

Be sure to visit Judge Parker’sCourtroom, the hanging gallows, andGen. William O. Darby’s (WWII Darby’sRangers) boyhood home.

Have fun with a ride on our vintagetrain, bus trolley, and authentic electrictrolley.

We offer tour planners, customizeditineraries, DVD, video, slides, as well asfam site inspections and step-on guideson request.

Nestled in the heart of the ArkansasOzark Mountains, this famous Old WestTown is an exciting travel destination.Fort Smith, Arkansas, uniquely combinesthe history of the wild and wooly “ OldWest” with the gentle charm of the ante-bellum “Old South”.

Fort Smith offers travelers of all agesglimpses into its distinctive past throughrestorations, attractions, museums, andfestivals that make its history fun andexciting.

Now an energetic city of 80,000 peo-ple, Fort Smith is known for accommo-dating visitors with a blend of “southernhospitality” and “western openness”--anxious to share its past while yet busilyplanning for the future.

Located I-40 East/West and I-540 North.

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540.477.3858 Fax 800.469.0062



Heritage Corridor Convention & Visitors Bureau339 West Jefferson StreetJoliet IL 60435815.727.9764 ext. 302815.727.2324 Fax800.535.5682 Group [email protected] AndersonThe “Gateway to Chicago” and “Homeof Starved Rock,” this historical 97-mileCorridor is at the crossroads of 5 inter-states, 14 miles south of Chicago to100 miles SW, including Starved Rockregion. Two casinos, Rialto Theatre,Illinois/Michigan Canal historic sites,Abraham Lincoln historic sites, Route66, NASCAR, mystery tours, museums,antique shopping. From history, culture,the arts to Agri-Tourism, we will assistyou. Step-on guides.

Las Cruces Convention & Visitors Bureau 211 North Water Street Las Cruces, NM 88001 575.541.2444 575.541.2164 Fax877.266.8252 [email protected] LawrenceTourism Sales Manager

Las Cruces is rich in history, cultureand hospitality. Enjoy beautiful scenery,attractions, colorful culture and a relax-ing atmosphere. With 350 days of sun-shine a year, explore our convenientdestination at the crossroads of theSouthwest anytime. The CVB providessupport through planning assistance,marketing tools and promotional items.

Legends In Concert1600 West Highway 76Branson, MO 65616417.339.3003417.332.1205 Fax800.374.SHOWmbyrd@legendsinconcert.comwww.legendsinconcert.comMelody Byrd Group Sales Director

Legends In Concert, the World’sGreatest Live Tribute Show, located at Dick Clark’s American Bandstand,features live recreations of superstarssuch as Buddy Holly, George Strait,Whitney Houston, Marilyn Monroe,The Blues Brothers, Elvis and more!We also offer a themed-catered dinnerand a meet & greet with the stars. Sitback, relax, and we’ll do all the work.

The Mansion 189 Expressway LaneBranson, MO 65616866.707.4100 ext. 3057417.239.3058 [email protected] Leaming, Group Sales Manager

The Oak Ridge Boys Theatre464 State Highway 248Branson, MO 65616866.707.4100417.332.0140 [email protected] Leaming, Group Sales Manager

The Mansion is a 3,000 seat state-of-the-art entertainment venue with thebest that sound and lighting technicaladvancements have to offer.

Scheduled shows this year include the 3 Redneck Tenors, Liverpool Legends,Johnny Mathis Christmas Show andLarry Gatlin & The Gatlin Brothers &Debby Boone Celebrate ChristmasTogether.

Throughout the year, The Mansion isthe guest facility for such performers asThe Kingston Trio, Natalie Cole,Kenny Loggins, Bill Cosby, Amy Grant,Bobby Vinton, Vicki Lawrence, KennyG and many more.

The Oak Ridge Boys have one of themost distinctive and recognizablesounds in the music industry. On stage,the Oaks bring three decades of chartedsingles, and 50 years of tradition withtheir four-part harmonies and upbeatsongs.

Comedian Paul Harris also performswith the World-Famous Cleverlys dur-ing the 2011 season.


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Maryland Office of TourismDevelopmentWorld Trade Center401 East Pratt Street, 14th FloorBaltimore, MD 21202410.767.6288410.333.6643 [email protected]

Rich GilbertTravel Trade Sales Manager

The Office of Tourism provides informa-tion and helps develop contacts for oper-ators and group leaders coming toMaryland. From the mountains to theChesapeake Bay to the Atlantic Ocean,you will soon realize that when we say“Welcome” to Maryland, we mean it.

Mickey Gilley Theatre3455 West Highway 76Branson, MO 65616417.334.3210417.334.3266 [email protected] Carlson, Group Sales Manager

Visit the Mickey Gilley Theatre for anextraordinary evening of timeless musicand hilarious humor. Enjoy the comedyof Gilley and sidekick Joey Riley. Joey’szany antics and that crazy face of his --you’ll laugh until you cry! The UrbanCowboy Band is an award-winningensemble of talented musicians and“urbanettes”. Gilley’s charm, music, talent create a wonderful memory.

Museum of the Shenandoah Valley901 Amherst Street Winchester, VA 22601540.662.1473 ext. 225540.662.8756 Fax888.556.5799 ext. [email protected] B. Armel, PR/Marketing

Coordinator

The Museum of the Shenandoah Valleytells the story of the great region forwhich it is named. The MSV anchors a regional history museum complexthat also includes the Glen BurnieHistoric House & Gardens. The muse-um is open year-round, Tuesday -Sunday. Ample bus parking.

North Little Rock Visitors BureauP.O. Box 5511North Little Rock, AR 72119-5511501.758.1424501.758.5752 Fax800.643.4690groups@northlittlerock.travelwww.northlittlerock.travelKaren Trevino, Executive Director Hazel Hernandez, Group Marketing

Representative

Let us help you with a fun-filled tour of central Arkansas. We develop customized itineraries, provide free step-on guides, and welcome bags. We haveaccommodations in every price range.Our attractions and restaurants make ourcity “The Natural Stop”.

Oglebay Resort465 Lodge DriveWheeling, WV 26003304.243.4020304.243.4109 Fax800.624.6988grouptours@oglebay-resort.comwww.oglebay-resort.comCathy Javorsky, Sales Manager

Oglebay is a unique 1700-acre, year-round resort in the hills of Wheeling,WV. Pittsburgh is one hour away andColumbus, OH is two hours. SpectacularWinter Festival of Lights in Novemberand December. Overnight packages withdining options, Mansion Museum, zoo,glass museum, Artisan Center, planetari-um, train ride, gardens, seven specialtyshops. Customized packages. For a grouptour brochure, call 800.624.6988.

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Richmond Metropolitan Convention& Visitors Bureau 401 North 3rd StreetRichmond, VA 23219804.783.7409804.780.2577 Fax800.370.9004jlawson@richmondva.orgwww.visitrichmondva.comJanie LawsonTourism Sales Manager

From Patrick Henry’s first shout of“Give me liberty or give me death,” the Richmond Region has been a forerunner of creating unforgettableexperiences.

So experience and enjoy the unique heritage of the Richmond Region,where 400 years of history and modernday culture come together withunprecedented accessibility.

History abounds here, fromPocahontas and early settlers to revolu-tionary wars and Civil War battlefields.Step into the Capitol designed byThomas Jefferson, follow the footstepsof Civil War trails, cruise along thecanal built by George Washington, andexperience plantation life and the roadto freedom for African Americans.

Join in on the happenings of greatmuseums, gardens, architecture, theater and nightlife.

Searching for Virginia travel infor-mation to determine the best locationfor your next trip? We offer group tourmanuals, videos or dvd of the area,tour planning and itineraries.

When it comes to authenticity ofplace, no destination delivers morethan the Richmond Region. More than four centuries of history live onthrough magnificent architecture,monument-lined cobblestone streets,and world-class museums – for anexperience that’s anything but text-book.

See for yourself why the RichmondRegion is easy to love.

Shenandoah CavernsAmerican Celebration on ParadeThe Yellow Barn261 Caverns RoadShenandoah Caverns, VA 22847540.477.4300540.477.4305 [email protected] Wine, Director of Group Tour

Thrilling visitors from around the world,Shenandoah Caverns is the only cavernin Virginia with elevator service.Explorers of every age and ability willdiscover an underground world of won-der. With level walkways and no stairs,only our sights are breathtaking!

At American Celebration on Parade,visit the nation’s premier parade float

exhibition with 27 spectacular Hall ofFame floats from Macy’s ThanksgivingParade, the Rose Parade and thePresidential Inaugurals.

Enjoy a stroll down Main Street ofYesteryear for animated antique windowdisplays from prominent departmentstores from the early to mid-20th centu-ry. These are the same displays familiessaw when they visited department storesat holiday time.

Our newest venue is the Yellow Barn,the perfect venue for weddings, partiesand events.

Step inside the Yellow Barn and enjoysmall town shopping, a look at our agri-cultural heritage with historical displaysand restored antique farm equipment,plus a fascinating and educational LIVEBeehive.

When you visit Shenandoah Caverns,you will enjoy four attractions for theprice of one.

NetworkInvitationalAugust 18-21, 2011

Hampton Inn & SuitesWoodstock, Virginia

The Shenandoah Valleyof Virginia

Join motorcoach touroperators and leadingtravel suppliers in aone-on-one opportunityto promote and developnew group tour busi-ness in a relaxed, infor-mal atmosphere.

For registration and program

information, contact:National Motorcoach

Network888-733-5287

email: [email protected]

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Shenandoah County Tourism & Marketing600 North Main Street Woodstock, VA 22664540.459.6220540.459.6228 Fax888.367.3965nwills@shenandoahcountyva.uswww.shenandoahtravel.orgNatalie Wills, Director

Shenandoah County is set against abackdrop of the beautiful Alleghenyand Blue Ridge Mountains.

It is located in the northernShenandoah Valley, along the I-81 corridor and historic Route 11. Oursmall towns are like a string of pearlsalong the Old Valley Pike, Rt. 11.

These friendly towns, each one withits own historic flavor, are great places

to stop for a look at small town life,beautiful architecture, unique shopsand eateries.

History buffs will be fascinated by theNew Market Battlefield State HistoricalPark. Sample the local wines made atfour outstanding vineyards. Discoverthe famous Shenandoah Caverns andAmerican Celebration on Parade.

Enjoy two world-class golf resorts, thechallenge of snow skiing in the winter-time or grass skiing in the summertime,and hiking. Browse through antiqueshops and unique gift shops. Followthe Shenandoah County Wine Trail.The music lover will enjoy the summerseason of the Shenandoah Valley MusicFestival.

A great area to stay to enjoy yourShenandoah Valley experience!Experience our natural beauty, greathotels, and friendly Valley hospitality.

Virginia Beach Convention & Visitors Bureau2101 Parks Avenue, #500 Virginia Beach, VA 23541757.385.4700757.437.4747 [email protected] Coggin, Tourism Sales Manager

Located in southeastern Virginia threehours south of Washington, DC and onlyone hour from Williamsburg, VirginiaBeach is a charming resort city by thesea. Enjoy cultural, educational, recre-ational attractions, an abundance ofmarine and wildlife, beautiful beachesoverlooking the Atlantic Ocean withwarm hospitality.

Virginia Tourism Corporation901 East Byrd StreetRichmond, VA 23219804.545.5543804.545.5501 Fax800.759.0886 (Trade only)[email protected]/groupsCarol Torricelli, Director of Marketing

Virginia Tourism Corporation is a statetravel office that offers assistance to thegroup tour and travel market by provid-ing the Virginia Group Tour Planner --the complete statewide group resourcefor all Virginia group tours, maps, itin-erary planning, digital images, familiar-ization tour opportunities and a toll freeindustry phone line, 800-759-0886direct to the sales and marketing office.

West Virginia Division of Tourism90 MacCorkle Avenue, SWSouth Charleston, WV 25303304.957.9334800.225.5982Kathy.a.johnson2@wv.govwww.wvtourism.comKathy Johnson, CTP

West Virginia has something for every-one. Arts and crafts, mountain biking,fairs and festivals, historic attractions,float trips and slot machines. Find outwhy we call it Wild & Wonderful.

Winchester-Frederick CountyConvention & Visitors Bureau1400 South Pleasant Valley RoadWinchester, VA 22601540.542.1326540.450.0099 Fax877.871.1326www.Visitwinchesterva.comcoates@visitwinchesterva.comSally Coates, Executive Director

Winchester-Frederick County, Virginia isthe perfect location for groups seekingnew and unique tour ideas. Whether youare passing through our area or planninga multi-day visit, let us assist you indeveloping a tour that suits your group’sinterests, schedule, and budget. Sampleitineraries and step-on guides are avail-able.

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ABC Companies1506 30th Street, NWFaribault, MN 55021507.334.1871507.334.0246 [email protected] Borwege, Vice President of

Marketing

ABC Companies is a leading provider tothe transportation industry with diverseproduct and service offerings that cover a full spectrum of operational needsincluding new and pre-owned full sizehighway coach equipment, mid-size shuttle transport vehicles, and advanceddesign heavy duty transit equipment.

With stocked parts inventory at sevenstrategically placed locations throughoutthe U.S. and Canada and sales and service support from six locations, ABC

supports customers with a comprehensiveafter sale service network for service andrepairs, collision services, extensive OEMand quality aftermarket parts needs fortransit, motorcoach and heavy-dutyequipment.

Additionally, private and municipalfinancing and leasing options are avail-able through the company's financial services group – one of the largest finan-cial service providers within the industry.

For more information, contact ABCCompanies at 1-800-222-2875 or visitthe company web site at www.abc-com-panies.com.

Motor Coach Industries1700 East Golf RoadSuite 300Schaumburg, IL 60173847.285.2000847.285.2013 [email protected]

Motor Coach Industries is the leader inthe manufacture, sales and service of 40- to 45-foot coaches for nearly everyapplication and price range.

For one-stop shopping, we offer cus-tomer support provided by MCI ServiceParts, MCI Sales and Service and MCIFinancial Services. Call 1-800-RIDEMCIfor more information.

At MCI, we don’t just make morecoaches than anyone else in the market.




540.477.3858 Fax 800.469.0062



We also build in more quality, from thesturdy steel frame to the finishing details.When we design a coach, we put our-selves in your passengers’ position —sometimes literally. That’s why ourcoaches are easy to board, consistentlycomfortable, and equipped with featuressure to please.

Dependability is part of the package,too. Many of our coaches have logged amillion miles or more. We offer theindustry’s largest inventory of MCI andother parts, with convenient onlineordering. MCI PRO Support bringstogether a powerful network of MCI andaffiliated service centers, parts profession-als, tech support and more, to make sureyour ownership experience is smoothsailing all the way.

And our Emergency RoadsideAssistance program assures you’ll neverhave to go it alone.

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Prevost 35 Gagnon BoulevardSainte-Claire, QC G0R 2V0 Canada418.883.3391418.883.4050 [email protected]

Prevost is a leading North Americanmanufacturer of premium intercitytouring coaches, and the undisputedworld leader in the production of coachshells for high-end motorhome and specialty conversions.

The company has its major manufac-turing facilities in Canada. Prevost alsohas six Parts and Service Centersstrategically located in Canada and inthe United States.

With more than 80 years of experi-ence, Prevost is the leading NorthAmerican manufacturer of premiumintercity touring coaches.

At Prevost, we are proud to havemade major contributions to the indus-try with numerous innovations sandwe keep coming up with more!

Prevost coaches are loaded withadvantages. For one, they are versatile.Customers enjoy the dependability,rugged durability, comfortable ride, and ample luggage space of our high-end luxury vehicles.

TIB Insurance Brokers, Inc.425 West Broadway Suite 400Glendale, CA 91204 818.246.2800818.246.4690 [email protected] McAnany Vice President, Sales

TIB is the nation’s leading brokeragefirm dedicated to the public transpor-tation industry. We’re the superiorsource for auto/general liability, physi-cal damage, workers’ compensation andbonds. TIB meets the industry’s insur-ance needs quickly, economically andprofessionally.


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Byways Magazine............................................................................................5National Motorcoach Network Invitational 100...............................................42Pigeon Forge, Tennessee Tourism .................................................................2Shenandoah County Tourism..........................................................................46





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