2011 ies general presentation v110613

Industrial Extension Service

Jobs, Innovation, Growth, Stability www.ies.ncsu.edu

Industrial Extension ServiceIndustrial Extension Service

General Overview

As of: June 13, 2011

North Carolina State UniversityIndustrial Extension Service

Campus Box 7902Raleigh, NC 27695-7902

1-800-227-0264 or 919-515-2358www.ies.ncsu.edu


Jobs, Innovation, Growth, Stability www.ies.ncsu.edu 2

Proven Value for North Carolina CompaniesProven Value for North Carolina Companies

Since January 2000: over $2.08 BILLION in economic benefit and over 13,400 jobs



We Produce ResultsWe Produce Results

R.A. Serafini Inc., Gastonia, 2011

Bradley Serafini, Treasurer: "A company has to keep moving forward and constantly improving in the 21st century.... We look at things differently now.... We couldn't have accomplished it without NC State."

Impact Fulfillment, Burlington, 2010

Tom Zone, Exec. VP: "We felt we had to improve our competitiveness in order to grow our business. Lean manufacturing offered the best way to accomplish our objective."



We Know Manufacturing MattersWe Know Manufacturing Matters

As of 2009, North Carolina manufacturing ranked:

1st in the Southeast

4th in the U.S.



Celebrating "Made in NC"Celebrating "Made in NC"

"Manufacturing Makes It REAL" Tour

September 2010: 1100 miles, 5 days, 12 events



Manufacturing Makes It Real NetworkManufacturing Makes It Real Network

Ongoing regional networking opportunities

Continued advocacy for manufacturing

Multiple participation levels



We Are NC StateWe Are NC StateDoing our part to fulfill the University's Mission:

"Active integration of teaching, research, extension, and engagement"

"Leadership for intellectual, cultural, social, economic and technological development within the state, the nation, and the world"

Mission Statement Revised by UNC Board of Governors, 11/13/2009



IES: Over a Half Century of ServiceIES: Over a Half Century of Service

Working with NC industries since 1955

First such extension service in the nation -- experienced and dedicated



We Bring NC State Expertise to YouWe Bring NC State Expertise to You

80 people in 14 offices across NC

Specialists average over 15 years of private industry experience



Advisory Board Provides Industry FocusAdvisory Board Provides Industry FocusRAY BEST

Duke EnergyDurham

JOHN CHAFFEENC Eastern RegionKinston

STEVE FORRESTBrushy Mountain Bee FarmMoravian Falls

GRANT GODWINMartin Marietta CompositesRaleigh

ROB HARTMANSouthern Tea LLCMarietta, GA

PRESTON HOWARDMfrs & Chemical Industry CouncilRaleigh

RAY JONESVX AerospaceMorganton

BOB MCCRACKENNucor Plate MillWinton

LEW MYERSFreelonResearch Triangle Park

DR. TERRI HELMLINGER RATCLIFF

Industrial Extension ServiceNorth Carolina State University

DALE STOLLERGoulston TechnologiesMonroe

JONATHAN TURNERConsultantCary

NC REP. DOUGLAS YONGUE



Our Expanding Client BaseOur Expanding Client Base

Manufacturers

Service companies

Hospitals

Government offices

We can make any process more efficient and any routine operation more effective



What Do We Do? Whatever You NeedWhat Do We Do? Whatever You Need

We transform companies & organizations through a variety of products & services:

Process ImprovementLean/Six Sigma

Business Management

Environmental, Health & Safety Programs

Technology & Entrepreneurship

General Business Assessments

We solve problems and add value



Lean/Six SigmaLean/Six Sigma

Increase production and profit, improve quality

Reduce wasted time, wasted materiel, and non-value-added work

IES offers:

Applications tailored to your specific needs

Training courses for all levels & interests

Six Sigma Black & Green Belt certification training

And more …



Business Management SystemsBusiness Management Systems

On-Site Standards & Compliance AssistanceISO 9001 – Quality management

ISO 13485 – Medical devices

ISO 14001 – Environmental management

ISO/TS 16949 – Automotive

AS 9100 – Aerospace

140 companies certified through IES assistance

North Carolina Awards for Excellence (NCAfE)

Program Management, Teambuilding, Etc.



Environmental, Health & SafetyEnvironmental, Health & Safety

On-Site Assistance & Open Enrollment Courses

Standards & Compliance: OSHA, EPA, NFPA

Specialized Topics

OSHA Training Institute

Hazardous Materials

Hazardous Waste

New "E3" Initiative: Economy, Energy, and Environment



Technology & EntrepreneurshipTechnology & Entrepreneurship

NCSU Technology Incubator

Minerals Research Laboratory

Affiliates

Polymers Center of Excellence

Hosiery Technology Center

Growth

Eureka! Winning Ways

ExporTech



Started in 1999, managed by IES since 2003

Economic impact as of 2007:

$75 million to GSP

Nearly 900 new jobs

$6.5 million in state & local tax revenue

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The NC State Technology IncubatorThe NC State Technology Incubator



Founded in 1946, managed by IES since 2004

Provides tailored, on-call research in mineral processing & separation

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Minerals Research LaboratoryMinerals Research Laboratory



Affiliate Innovation ProgramsAffiliate Innovation Programs

Industry-specific expertise and service

Polymers Center of ExcellencePartnership between NCSU & UNC-Charlotte

Hosiery Technology CenterPartnership with Catawba Valley Community College

Aligned with National Institute of Standards & Technology's Manufacturing Extension Partnership (MEP)



Growth ProgramsGrowth Programs

Eureka! Winning Ways

Create, select and execute smarter ideas

Disciplined system from "idea guru" Doug Hall

IES is the only organization in NC licensed to deliver this system

ExporTech

Insight into export issues

Help breaking into overseas markets



Promoting Business Excellence ("Probe")Promoting Business Excellence ("Probe")

Assessment compares a company to over 7500 companies worldwide

Provides comprehensive company insight



A Great Return on Your InvestmentA Great Return on Your Investment

Tangible & Intangible Benefits:

Increased sales

Reduced costs

Hiring & retention

Employee development

Expanded opportunities

2010 ROI: $25-to-1



We Succeed When You SucceedWe Succeed When You Succeed

2011 ies general presentation v110613

Documents

nc state expertise

north carolina manufacturing

nc industries

nc statedoing

north carolina companiessince

manufacturing mattersas

lean manufacturing

economic impact