2011 Annual Report

‘HOME’ M

EAN TO YOU? WHAT DO

ES THE WORD 

2

A Letter from the President

When the kids at Emma’s Place were asked to illustrate the an-

swer to the question “what does ‘home’ mean to you?”, powerful

images of family, happiness, and an enriched life emerged. A

special thank you to the youth at Emma’s Place for reminding us

that, as it is for all children, ‘home’ means so much more than

four walls and a front door.

Dear Friends and Supporters,

Emma Norton Services experienced a very successful 2011. Many residents at both Emma’s

Place and Emma Norton Residence completed the Getting Ahead program and felt prepared

to move to their own independent housing. Some alumnae are returning for gatherings for

fellowship and support. Executive Director, Roxanne Condon, has a clear vision for ENS. One

of her goals is to make ENS a leader in helping women and families achieve stability and self

sufficiency. In addition, several new steps were taken to insure that ENS would be financially

stable.

• A new food service program was introduced. In addition to providing food service

training to residents, it also saved around $30,000.

• Program, staff, and training opportunities were adjusted for implementation of Adult

Rehabilitative Mental Health Services (ARMHS) and access to Medicaid as a new revenue source.

• The Voices For Victory event was introduced to reach a new audience, especially corporate donors.

• Emphasis was placed on having full occupancy at Emma Norton Residence.

• Grant applications were submitted to new funding agencies.

Board policies were updated and several new program policies were approved. Key metrics and quality assurance

goals were created. After participating in the youth program, R-Rules which focuses on relationships and responsibility,

school absences dropped by fifty percent and all of the participants improved their grade point average.

ENS also had some challenges in dealing with storm damage to Emma’s Place and flooding at the Residence caused by

nearby road construction. But ENS had much more to celebrate:

• We are grateful to the Mission Team of 21 volunteers from First United Methodist Church of Moore, Okla. that

gave more than 700 hours of volunteer work as well as gifts of new pieces of furniture.

• Thanks to Hennepin Avenue United Methodist Women for the renovation of the visitors’ lounge with new furni-

ture, window treatments, lighting and a fresh coat of paint.

• The work of all volunteers is greatly appreciated.

• A special thank you to Park Square Theatre and to the Jumpin’ Jehosafats for their benefits, and for the fund-

raising event held to meet Roxanne Condon and Harriet Jane Olson, Deputy General Secretary of Women’s Divi-

sion.

• We are thankful to the more than 350 people that made the Annual Dinner and Silent Auction successful.

• We were honored to be featured in two editions of the United Methodist Women Response magazine.

• Thanks to our dedicated staff and board for the development of a three-year strategic plan.

• ENS was blessed in 2011 to receive two planned gifts. A special thank you to all our donors.

Working together we do make a difference in the lives of women, children and families who need a supportive, caring

community. Thank you for your loving support,

Judy Phillips

On the cover:

2011 Combined Financial Statement

Emma Norton Residence & Emma’s Place, January 1—December 31

2011 Revenue

Total Support & Revenue $ 1,779,485 $ 1,699,517

SUPPORT AND REVENUE TOTAL 2011 2010

Contracts and Grants $ 397,280 $ 352,480

Contributions 363,317 389,286

United Methodist Women 86,718 67,501

In-Kind Contributions 241,988 230,324

Rental/Related Income 676,493 652,734

Other 13,689 7,192

EXPENSES 2011 2010

Program $ 1,438,804 $ 1,395,723

Management and General 84,077 92,980

Public Relations and Fundraising 125,709 100,458

Program Depreciation/Amortization 153,897 141,543

Net Assets - End of Year $ 1,789,595 $ 1,812,597

NET INCOME $ (23,002) $ (31,187)

NET ASSETS - Beginning of Year 1,812,597 1,843,784

In accordance with GAAP, we have recorded depreciation and amortization expenses. These are non-cash expenses that cause our

expenses under accrual accounting to be greater than actual cash expenses. From a cash operating income perspective, we had a

net surplus rather than a net deficit.

2011 Expenses

Program 80% Management &

General 5%

7% Public Relations & Fundraising

Program Depreciation/Amortization

8%

38%

14%

22%

Contracts & Grants

20%

5%

Contributions

United Methodist Women

In-Kind Contributions

Rental/Related Income

Other 1%

Total Expenses $ 1,802,487 $ 1,730,704

4

EMMA NORTON SERVICES AND AFFILIATE (EMMA’S PLACE)

CONSOLIDATED STATEMENTS OF FINANCIAL POSITION

As of December 31, 2011 and 2010

2011 2010

CURRENT ASSETS Cash and cash equivalents 408,473 404,187

Accounts receivable, net of allowance 2,660 4,020

Prepaid expenses 7,118 6,597

Inventories 2,053 2,793

Grants and pledges receivable 60,222 46,050

Total Current Assets 480,526 463,647

DEPOSITS HELD IN TRUST Tenant security deposits – Emma’s Place 11,236 14,181

PROPERTY AND EQUIPMENT Land 294,674 294,674

Building 3,025,751 3,025,721

Furniture 28,175 28,175

Equipment 291,812 276,831

Construction in progress 0 77,347

Leasehold improvements 438,374 261,227

4,078,756 3,963,975

Less: accumulated depreciation (1,107,488) 1,001,995

Total Property and Equipment 2,971,268 2,961,980

OTHER ASSETS Investments - Emma's Legacy 23,266 2,913

TOTAL ASSETS 3,486,296 3,442,721

CURRENT LIABILITIES

Accounts payable 29,455 15,492

Deferred revenues 408 930

Accrued expenses 50,714 44,628

Total Current Liabilities 80,577 61,050

DEPOSITS HELD IN TRUST

Tenant security deposits – Emma’s Place 11,236 14,181

Tenant security deposits – Emma Norton Residence 435 190

LONG-TERM LIABILITIES Deferred Loans 1,604,453 1,554,703

Total Liabilities 1,696,701 1,630,124

NET ASSETS Unrestricted 197,342 220,167

Temporarily restricted 1,462,213 1,482,665

Permanently restricted 130,040 109,765

Total Net Assets 1,789,595 1,812,597

TOTAL LIABILITIES AND NET ASSETS 3,486,296 3,442,721

ASSETS

LIABILITIES

$ $

$ $

$ $

$ $

Program Outcomes

of women

increased

their

income

between

arrival and

departure

22% moved into

stable housing

at departure 50%

In 2011, at Emma Norton Residence:

In 2011, ENS served

22 women at Emma’s Place

and 93 children at Emma’s Place

112 women at Emma Norton Residence

Emma Norton Residence is a transitional housing program located in St.

Paul that specializes in serving individual women who are homeless and

dealing with either mental illness, chemical dependency recovery, or

both. Due to the large number of women with these specific needs,

Emma Norton Residence is viewed as an integral part of the social ser-

vices system in Ramsey County. Intensive chemical and mental health

services are necessary to achieve the best possible outcomes of lasting

stability in housing, employment, and financial self-sufficiency.

Emma Norton Services is a 501 (c)(3) nonprofit

organization actively combating poverty in

our communities by partnering with women,

children, and families who are homeless and

facing the added challenges of mental illness

and chemical dependency. ENS provides af-

fordable housing, basic needs, and support

services in an environment that fosters sta-

bility and encourages personal growth. ENS

has two sites, Emma Norton Residence and

Emma’s Place, and serves people from

around the world.

Two Programs. One Mission.

Emma Norton Residence

94% had a drug and/or alcohol addiction

88% had a diagnosed mental illness

88% had both addiction and mental illness

54% survived domestic violence

71% came from treatment, the hospital, or jail

6

of women

increased

their

income

between

arrival and

departure

88%

moved into

stable housing

at departure 88%

In 2011, at Emma’s Place:

Thanks to a generous grant from the Sauer Children’s Renew Founda-

tion, ENS implemented the R-Rules program for youth, aged 13-18, at

Emma’s Place. R-Rules is curriculum that embraces the idea that “you

can’t change where you come from, but you can change where you’re

going.” This ideology has been applied and adapted specifically for the

youth at Emma’s Place. The main focus of this program is to provide

informative and applicable information about how, when and where

to utilize resources. The program is also centered around building rela-

tionship skills and taking responsibility for one’s own actions.

New Program, Great Success

Emma's Place, located in Maplewood, has thirteen townhouse units and pro-

vides permanent affordable supportive housing for single-parent families

with three or more children who were formerly homeless. All of the families

include one or more members who are in recovery from either drug or alco-

hol addiction, mental illness or both. Typically, there are about 60 children,

ages newborn to 18, living at Emma’s Place. Emma’s Place is one of the few

organizations in Minnesota to support single-parent families with three or

more children.

Emma’s Place

Program Outcomes (cont.)

18% of women had a drug and/or alcohol addiction

86% of women had a diagnosed mental illness

91% came from emergency shelters or places not meant for habitation

� 85% of eligible youth participated in the program

� Missed days of school went from 16% of the semester to 8% of the semester

� R-Rules had a 93% attendance rate in the summer

� 100% of the youth who participated in R-Rules improved their grades

� Behavioral incidents were reduced by 66%

� Aggregate GPA increased from 2.2 to 2.8

����RRRR----RULES�OUTCOMESRULES�OUTCOMESRULES�OUTCOMESRULES�OUTCOMES����

Giving

FOUNDATIONS, CORPORATIONS & CIVIC GROUPS 3M ACTC Business Officers Allegra (St. Paul) Beam Global Spirits & Wine C & C Foods CHP International Clear Channel Department of Human Services Emergency Shelter Grant Program Eugene U. & Mary F. Frey Family Fund of the St. Paul Foundation Frank Liquor Company Inc Fred C. & Katherine B. Andersen Foundation General Board of Global Ministries General Mills Greene Espel Health Partners KMML Foundation Kopp Family Foundation League of Minnesota Cities Lions Foundation of Minneapolis Luna’s Maintenance Service Nash Foundation Nonprofits Mutual RRG Open Your Heart to the Hungry & Homeless Otto Bremer Foundation Park Square Theatre R.E. Purvis & Associates Ramsey County Human Services Republic National Distribution Company RBC Foundation RBC Wealth Management Success Computer Consulting Target Foundation Target (Oakdale) United Methodist Women United Way University of Minnesota - Power to Quit Smoking

US Dept of Housing & Urban Development Wal-Mart (Vadnais Heights) Wirtz Beverage Minnesota Wirtz Beverage Wisconsin Women’s Division—UMC Zarrow Families Foundation MATCHING GIFTS Dorsey & Whitney RBC Thomson Reuters Travelers

Bill & Melinda Gates Foundation John D. & Catherine B. MacArthur Foundation Marguerite Casey Foundation

BEQUESTS Gold $10,000-$24,999

Perry & Dorothy M. Anderson Laura Most

DAISY ERBES SOCIETY GOLD LEVEL $10,000-$24,999 Don & Sandy Craighead DAISY ERBES SOCIETY SILVER LEVEL $5,000-$9,999 Don & Naren Bauer **Hildy Bowbeer Clyde & Mary Gates DAISY ERBES SOCIETY BRONZE LEVEL $2,500-$4,999 William Foege Gail Fuad **Bill & Shirley Jackson **Pearl Okubo Ronald & Judith Phillips Anonymous 1 ANGELS $1,000-$2,499 Prabhu Devavaram & Leann Canty **Kenneth Ehrman & Sally Dyck Diane Ellis **David & Joan Elton **Elizabeth Everitt **Rodney & Diana Hanson Ruth Harpole

Daisy Erbes Society Daisy Erbes managed the original funds do-nated by Emma Hayes Norton in 1921. Through careful financial management over the years, ENS has grown and continued to help people in need for 94 years. Soci-ety members contribute annually, a minimum of $2500 to ensure the success and continuation of ENS.

**Emma’s 100 Club Club members generously gave sustaining gifts of $100 or more each month.

“ENS gives hope, time and changes the lives

of women in need of hope.” —K.S.

The success of a community depends upon the dedication of each member to every other member. We thank

the individuals, corporations, foundations and groups that actively work and give to help their community

thrive. From everyone at Emma Norton Services, thank you for your support.

Substance Abuse & Mental Illness Occurrence in Minn. Homeless Population

Why is ENS Important?

MI ONLY 1,017 (17%)

CH & MI 1,146 (19%) CH ONLY

852 (14%)

SA & MI 457 (8%)

SA ONLY 165 (3%)

SA & CH 133 (2%)

CH/MI/SA 630 (11%)

Serious Mental Illness (MI) 3250 (55%)

Substance Abuse Disorder

(SA) 1385 (23%)

Chronic Health Conditions (CH)

2761 (46%)

Courtesy: Wilder Research, Wilder Foundation

Bequests These generous donors bequeathed estate gifts to ENS through planned giving. The legacy of these exceptional people lives on in the hope found in each person working to change at ENS.

David & Shirley Hogan Fae Jacobs Ken & Michele Chin-Purcell Judge & Reatha King **Walter & Roxanne Lockhart Mary McDaniel Kimberly Meck Gwen Moorhead **Jan Morey **Win & Christie Neuger **Marie Piette **Clarene Seemann Michael Shoop & Joyce Prudden **Sik-Toh & Linda Ting Jim & Liz Weninger BENEFACTORS $500-$999 Milton & Betty Bauer Andy & Audrey Benjamin Paul & Susan Bosshardt Roger & Ruth Ann Bothe Mary Burns Faith Buss Jan Dehmlow Marilyn Dodge

Wanda Rose Kittelson Driver Jeff Dunn Bev Durgan Reed Gilbert Mark & Patricia Grimes Barbara Jorgenson Mary Ann Krinkie Beverly Kucera Vivian LaRock Clare & Mary Alice Longsdorf Mike & Sue Nelson Mary Lynn Oglesbee Randall Okubo Roger & Muriel Olson Gene & Mary Ann Rick Howard & Donna Rines Terry & Carolyn Sayles Ruth Sejnoha Kathleen Smith Thoburn & Marjorie Thompson Erik Thorsell James & Virginia Vandervest Polly West Beth Widstrom Anderson Anonymous 2

INDIVIDUAL DONORS

8

SUSTAINERS $300-$499 Bob & Karen Bertelsen Bonnie Beverly Barbara A. Brown Bruce & Doris Broady Monica Coulter Gretchen Fogo Richard Harper Brian & Jeannie Kanter John & Karen Larsen Lunde Family Fund Beverley Lloyd Charles & Susan Losinski Wes & Marie Mellgren Carol Millar Larry & Barbara Moore Eric Morter Glenn & Carole Mae Olson

Marguerite Pramann Marilyn Rohlfing JoAnn & David Runkel Kevin & Katherine Schill Loleta Scott Mark Seeley & Cynthia Bevier Tom & Ann Sheldon Wayne & Susan Shelton Warren & Marge Spannaus Mary Tholkes Nancy Weir Mary Yee Anonymous 3 PATRONS $100-$299 David & Holly Aastuen Mary Adamski Allen & Nancy Levine Timothy & Suzanne Almen Gregory & Ann Anklam Bettie Arthur Donald Ausemus & Nancy Lee Nielsen Madolyn Babcock Mary Bandt Reino & Adeline Banttari Barbara Bonifas Joseph & Michelle Baltus Pribyl Janice Bartz Randall Bauer Susan Baxter Catherine Beck Jeanette Behr

Robert & Judith Benke Carrie & Peter Binnie Tom & Susie Boardman Norman & Wilma Bosch William & Beverly Bosse Margaret Bosshardt Cecelia Boyer Scott Brigham Galen Bruer & Annamarie Daley Lois Burkart Kevin Burkhart George & Lois Carlson Ronald & Joleen Carlson Lori Carmichael Ouahib & Gail Chalbi H.H. & Jo Cheng Lyle & Dorothy Anne

Christianson Paula Christopherson Darryl & Joan Chutka Margaret Cochran Thomas Collier Shelley Colvin Roxanne Condon John Cooney Tom & Peg Cooper Shirley Coyer Leo & Ann Crowley Diane Dedon Mike & Amy Dickson George & Marian Dingman Susannah Dodson Mark & Adele Dolan Marilyn Dunshee Jacqueline Easton Roberta Erntson Helen Eslinger Larry & Norene Feldsien Jerry & Joni Fenner Milton Ferris Roger & Fran Field John M. Fischer Jim Flaherty Verna Fuller Clair Gades Jerry & Nancy Gale Pete & Louise Gallagher Dorothea & Henry Garwick Janna Geurts Bonnie Gibbs

Ann O'Connor Girres Lucy Gist Richard & Amy Goerwitz Jane Goltz Florence Graham Kathryn Greenbank Cindy Gregorson Harrison Grodnick Charles & Lucille Grosch Curt & Elizabeth Gumbrell Walter Gustavson Harlene Hagen Bob Haley Derek Hansen Richard Hansen John & Grace Harkness Jessie Harper Howard Hass Julaine Heit Diane Hellie Dean & Linda Henderson David & Jean Hicks Barbara Hiller Wil & Myra Hirsch Don & Mary Hopkins James & Janelle House Paul Howe & Cindy Mauleon Faye Hunt Michael & Heather Iannacone Don & Nancy Iverson John & Janice Iverson Frederick & Janet Jacobs Walter & Harriet Johnson Donald Johnston Richard & Debra Johnson Art & Delores Kaese Meg Kasting Denise Kautzer Don & Phyllis Kerr Richard Klaus David & Nancy Kobilka Bill & Karen Koenig Tim Kobernat Kay Kramer Marilyn Kreutz Phyllis Kromer Delton & Joan Krueger Julie Krueger Marit Lee Kucera John Kueck & Susan Viking-Kueck Myrna Kuehl Michael Lamotte Joyce Larsen Rolfe & Barbara Leary Phillip & Elaine Lee William & Virginia Lee Sean Hunt & Jeanette Leete Camille Lenling Artie Lewis Marvin Levy Laurel Ley Elizabeth Lopez Keith & Cynthia Loveland Jean Lowman Paul & Wendy Lucas

Kathi Austin Mahle Charles Marks George & Florence Marks Sidney & Louise Martinson Karen McCulloch Brenda McGuire Nancy McKillips Pat & Trish McLaughlin Helen Meier Alice Meppen Stephen & Sandra Meyer Gordon & Sara Jane Minehart James & Phyllis Minehart John & Sara Modders Robert & Lois Moffitt Ramona Mogg Beverly Montain Mary Morris Wolsey Aaron Myers Grant & Carol Nelson Helen Nelson Ken & Carol Nelson Vickee Nelson Gayle Newman Steve & Adelle North Jim & Rhea Nyquist Linda Oberg David & Alison O'Brien Thomas O'Bryan & Sonya O'Bryan Fuad Mary Ann & Tom Okner Estate of E. Bonnie Olson David Onan Gail Ann Orde Tony & Sue Orsello Kay Pasvogel Dwain & Carole Petersen Lloyd & Rennae Petersen Jan Pettit Michael Phillips Gregg & April Polski Michael Porter & Kjen Thompson Lucille Prinsen Danielle Purcell Cindy Rasmussen Camilla Reiersgord Gordon & Pauline Richards Robert & Carol Rieke Tom & Nancy Rohde Karen Rudd Terry & Sharon Ruhsam James Rustad Anne Rae Sanderson Scott & Sue Sattler Mary Schlanser Jeffrey & Patricia Schlesinger Joyce Schowalter Maurice & Harriet Schroeder Stephen Schwahn Rebecca Sechrist

C.W. Seidel Pam Serdar Doris Schaffer Marie Shippee Rosalind Shore Connie Short Don & Elaine Skaar David Skarolid Suzy Smith Robert & Charlotte Snook Joy Sorensen Navarre Blake Sower Ted & Nancy Springer Charles Stander Pat Steffer Elizabeth Stites Lisa Stokes Phil Strom Julie Stroud Dean Swanson Robert & Patricia Szymborski Vincent Taff Jim Thompson Murray Thurston Robert & Luanne Tschann Sandie Tyler Richard Urban & Jane Telleen Mike Temple & Marilyn Snelson Temple Jim & Nancy Uden Sara Van Allen David Van Wylen William & Nancy Vanbenthuysen Carroll & Michele Vance Calvin & Janelle Vaubel Robert & Karen Veninga Lawrence & Jeanne Voehl Joyce Vogelpohl Suzanne Volkert Steven & Sharon Weber Bernard & Gloria Wesloh Stepen White & Marcie Jefferys Thomas & Londa Wickham Gordon & Mary Wilcox Dorothy L. Williams Doug Wilson John & Beverly Wiper Mildred R. White Elizabeth Wolf Dona Woolfrey David Young Carol Zaagsma Anonymous 4 Anonymous 5 Anonymous 6 Anonymous 7 Anonymous 8 Anonymous 9

Giving (cont.)

“It’s a nice place to start from.

God bless ENS and staff.” —E.L.W.

Marie Boland Trudy Bombardier Debbie Bonner Bob Brancal & Debbie Zilka Bill & Corinne Brengman George & Colleen Briskie Shirley Browning Frank & Phyllis Bruce Stephen & Sandra Burrowes Barbara Butters Michael & Kristen Cackoski Laura Camp Shirley Cannamore Sharon Carley Susan Carley Craig & Mildred Carlson Cheryl Carter Guy & Kathryn Childress Marta Chou Karen L. Clark Nelda Rhoades & John Clarke Robert & Charlotte Coleman Ted & Kathy Colescott Clifford & Nola Gail Comfort Julian & Jeanette Corona Carolyn Crane-Fisk Angelette Crumble Audrey Damon Marlene Davis Craig Dawson Velma Day Stanley & Dorothy De Freese Roswitha Desai Camillo & Lois DeSantis Greg Dewitt & Gayle Nelson Greg Dobesh Patricia Drinville

Shirley Duncanson Sharon Eaton Virginia Eddy Donna Edeburn Barbara Edgar Terry & Julie Edwards Carol Egan Robert & Lorraine Ehrich Vernon & Bonnie Eidman Charles & Cirila Eigenheer David & Maryann Ekblad Arlene Ellingson Barbara & Henry Enthoven Rebecca Erickson Jim & Verna Erickson Martha Erickson Ronald & Donna Erickson Owen & Marjorie Erstad Jean Evangelist Thomas & Dixie Ewing Robert & Judith Fallat Michael & Marcia Faust Charlotte Fell Ann Finseth Kathryn Fischer Margaret Fishbeck Jean Flygstad Bruce Forbes Robert & Beverly Foster Frances Walkes Andy Frechette Miles Fredenburg Frederick & Della Zilka Patricia Fredrick Roberta Freeman Rita Gaither-Gant Gregory Garman Barbara

FRIENDS <$99 Ray & Ginny Abrahamson Marilyn Abram Kay Acton Melissa Adams Sharri Adams Nancy Allison Robert & Karen Ament Allene Anderson James & Marilyn Anderson Larry & Norma Anderson Norma Anderson James & Patricia Anderson Virginia Anderson Karen Andrew Douglas & Marty Appleby Kathy Brengman Charles & Anna Astedt Vonda Atkinson Beth Bailey Sue Banner Janet Barnes Lisa Bartels Diane Bean Beth Beaty Kathryn Belor Paul & Jean Bender Brian & Pat Bentley Lennis Bentrud Charles & Wilma Berg Margaret Berget Howard & Jane Bergstrom Nancy Betterman Terry Gates & Mary Bickel Donald & Susan Bishop Gary & Jean Blosberg Ron & Mary Jo Bogle

Linda Hucke Jacob & Holly Hugart Paula Hughes Vernon & Barbara Hulmes Ronald & Vida Hume Kristin Huntley Jeremy Irlbeck Jean Isaacson Christopher Jackson Irene Jacobson John & Thelma James Truman & Leila Jeffers Jon & Ann Jensen Geanne Jepsen Richard & Sallee Jepsen Robert & Joycelyn Johnson Ryan & Alicia Johnson Warren & Carol Johnson Carolyn J. Johnston Delta Johnston Jeanne Jones Manzer Bev Jones Ruth Jones Betty Jordahl Jay & Judith Jost Patricia Juaire Elmer & Julia Kaardal Michael & Jullene Kallas Richard & Judith Kary AnneMarie Kaul & Tim Fischer Joe & Carla Kears James & Mary Keller Katherine Kendall Robert & Lubell Kendall Joan & Lynn Kidd Jan Kimes Robert & Linda Klas David & JoAnn Knutson Georgine Knutson Kelvin Kobernick & Ann Layton James & Melinda Kohrt Kristin Krinke Terry & Maureen Krinke Melissa Krinke Ronald & Connie Kronen Karen Kube Louis & Betty LaMoore Kenneth & Joanne Langsdorf Marlys Larsen Andrea Larson Ronald & Julaine Larson Helen Lattary Ruth Laube Richard & Beverly Lawrence Bernice Lawson Olive Lawton

Hager Jack & Sarah Garrett James Gates Tim & Brenda Gates Leonard Gehl Grant & Virginia Gilderhus Walter & Raeanna Gislason Dennis & Barb Glad John & Alice Goelz Debbie Goldberger Marguerite Grams George & Charlotte Gray Phyllis Green Carol Greibrok Roger & Mindy Greiling Marlon Griffing & Norma Cox JoAnn Grimes Joyce Haase Muza Habeck Brian Hacklander Robert Hahn Rita Haines Delaine & Laurie Halberg Constance Halfpenny Caroll & Joann Hall Sharon Hall Karrie Hamilton Williamson Marcia Hammelman Phyllis Hammes Jeanette Hanenburg Joan Hanson Mary Harcey George & Judy Hargrave Roger Harris Kim Harris Judy Hartman Marion Hastings Don & Julia Hauble Beth Haukebo Elizabeth Haussner John & Virginia Heitkamp Walt & Dee Hemgren Lamont & Shirley Hennen Lydia Henry Colleen Herr Margaret Heubach Elizabeth Hewitt Claudia Hicks Willa Jean Hilborn Robert & Janelle Hill Judith Hillger Dale Himmelman Jennifer Hipple David & Carol Hokanson Cheryl Hotzler Lyle & Delores Horton

36.2

Million 8.9

Million

45.1 Million Adults

had Mental Illness

Mental

Illness,

No SD/A

11.9

Million

Past Year Substance Dependence or Abuse (SD/A) and Mental Illness among

Adults Aged 18 or Older: 2009

SD/A and

Mental

lllness

20.8 Million

Adults had SD/A

SD/A, No

Mental

lllness

Courtesy SAMHSA

ENS helps people with mental illness, chemical dependency, or both.

Why is ENS Important?

“Emma [Hayes Norton] didn’t realize this,

I’d bet, when she began her life of giving

and helping other women, but my LIFE

has been saved and I am forever grateful

and humbled by the experience of calling

ENS home.” —N.S.

10

Mary Moon Jeannine Mory Sandra Moulton Joy Mueller Tim & Cindy Murphy James Murray Susan Murray Marla Muxen Vicki Myatt Edith Nallick Joyce Nedbalek Christine Nelson James & Sharon Nelson June Nelson Charles & Mary Nelson Norman & Ann Newell Clarence & Jean Nicholas Jim & Susan Nienaber Carl Noren Dale Noyed Leroy Nyhus & Carol Heldt Gail Nystrom Mary Obermeyer Kristy Odland Fink Ervin & Elizabeth Oelke Patricia Olsen Brad & Mae Olson Morten & Marilyn Olson Janet Orescanin Harold & Nancy Orth Edward & Fern Ostberg Bill & Joen Overby Helen Palmer Sheryl Palmer Wayne & Constance Pastir Leon & Loretta Patterson Beryl Perry Dolores Peters Helen Petersen Kevin & Alison Peterson Dwight D. & Marion Peterson Judy Peterson Loretta Petersen Polly Peterson Brett & Diane Phillips Robert & Arlouene Pickett Nancy Pierson Laurel Porter Barb Prindle Arthur & Nancy Pry Glenn & Darlene Puncochar Charles & Alice Purdham Bob & Sally Purvis Cheryl Raas Urho & Pamela Rahkola Ray & Janet Randall Mildred Rideaux James & Joanne Reemts Robert & Elisabeth Reif

Jeff & Pam Ledermann Lee & Susan Kass Raymond & Betty Lee Don & Marlyce Lee Joan E. Lee Roger & Yvonne Leick Clarice Lien Dona Leland Katherine Lewis Melba Lewis Ruth Liebe Stan & Lynn Liedman Dorothy Lilja Carol Lindberg David & Charisse Litteken Ken & Harriet Livermore William & Donna Luckemeyer Betty Lundeen Brenda Machacek Velma Madeson Mary Maguire Beverly Mann William Manske David Marasco & Marianne Fraser Andrea Mardock Susan Mardock Marvin & Joyce Markham Jamin Marguire Patricia Marsh Cagle Dixon & Marlene Marsh Todd & Judith Marshall Barbara Marti Wayne & Patricia Marzolf Paul Mathison James & Susanne Mattison Joyce Mattson Carol McCarty Paul McEathron Clarice McEwan Thomas & Cynthia McKee Mabel McLean Marty McNunn Kevin & Helen Merkle David & Annette Merry John Metzger Doreen Miller Mike & Nancy Miller Dean G. Miller Virginia Miller Carol Brown-Mills David & Barbara Milne David & Linda Miner Virginia Mischke Dean & Kelly Mitchell Annette Moen Michael & Judith Mollerus Beth Molloy Monie Carlson

Doug Larson & Leslie Watkins Patricia Weaver Ronald & Beverly Webber Drew & Sheila Weber James & Joann Weil Sharon Weller Donna Wen Kevin Wendland Carole White Joseph & Judith Wicks Grace Wiggen Phyllis Wilcox Donald & Mona Will Catherine Williams Kay Williams Tom & Rebecca Wilson Ron & Susan Winegar Barbara Wolter Betty Wolverton Anne Woods Antrinita Wright Marvyn Wulff & Dawn Marsh-Wulff Shirley Ye Helen Young Joann Youngstrom John Zakelj & Bonnie Watkins Roger & Joan Zawadski Debra & Kathryn Zilka Jeff & Lu Anne Zilka Paul & Ann Zilka Richard & Mary Zilka John Zilka Mary Kay Zilka Bill Zilka Charolette Zimmerman Anonymous 10 Anonymous 11 Anonymous 12 Anonymous 13 Anonymous 14 Anonymous 15 Anonymous 16 Anonymous 17 Anonymous 18 Anonymous 19 Anonymous 20 Anonymous 21 Anonymous 22 Anonymous 23 Anonymous 24 PARTNER CHURCHES Gave $2 per Member Arlington Hills UMC Cambridge UMC Castle Rock UMC Centennial UMC (Roseville) Christ UMC (Cannon Falls) Christ UMC (Maplewood) Evangelical UMC (Waseca) Eveleth UMC Fairmount Avenue UMC (St. Paul) Freshwater UMC (Princeton) Grace UMC (Fergus Falls) Grace UMC (Moorhead)

Nancy Slagg Arline Slagle Nora Slawik Faye Sleeper Jo Ann Slifer Polly Smith Sarah Smith Lauren Snell Janice Soeffner Susan Sorenson Michelle Spargo Miller Sherry Spence James Hanneman & Margaret Spriggs Carol Steinberg

Daryl & Rose Stevens Larry & Monica Stivers Bobbie Strand Gail Stremel Jana O'Leary Sullivan Robert & Robin Sundem Sharlene Swann Lorraine Swanson Georgina Thacker Josh & Aimee Tharaldson Dan & Judy Thielen Carolyn Thompson Sharron Tibodeau Jo Tichenor Kathryn Timm Elaine Tuhy Tom & Betty Turnham Mary Tyrrell Keith & Amy Van Note Gay Van Slooten Barbara Burke Vanags Jeanne Verby Ruth Vermedahl Dennis & Esperanza Viacrucis Diane Viesselman James & Janet Voges Stephen & Cynthia Vollmer Darlene Vrieze Helen Vulu Jean Waldt Ruth Walker Gerald & Carol Wallin Violette Walter Marilyn Wason

Giving (cont.) Shirla Rensink Virginia Reynolds Virginia Reynolds Rebekah Richards Jude Rikala Bruce Robbins Deborah Roberts Lois Rood Gordon & Ruth Rose Carl Rosen Robert & Joyce Rosene Leonard & Rae Funk Rowe Myrna Rule Marilyn Sadloske Kathleen Salmon

Bill Sampson William & Jolanta Sander Carol Sandstrom Gordon & Angela Sangster Elaine Santore Pamela Scaia Susan Schaenzer Elizabeth Schaffer James Schagh, Nancy Kipp John & Ruth Schevenius Virginia Schoenbohm Judith Schuldt Maxene Schwanke Kristine Schwarz Robert & Kristie Scofield Roberton & Ardith Seeman JoAnn Seuser Joleen Sharp Roseann Shaughnnessy Stewart & Kathy Shaw Betty Silseth Jim & Lailah Simmers Laurie Rose Simon Jennifer Simonsen Shirley Sinderson Ginger Sisco Arlene Sivanich

“ENS gives women a second chance at being successful

and making a difference in their lives by encouraging

them to be sober and healthy. Without a place like this

there wouldn’t be hope of a new life.” —A.N.B

UMW of St. Paul's UMC (Mendota Heights) United Parish Women (Glenwood) Verdi UMW Wesley UMW (Hibbing) West Bethel UMW (Cedar) White Bear Lake UMW Willmar UMW Women of Grace (Moorhead) Women of Grace (Fergus Falls) Woodbury UMW Woodbury UMW, Faith in Action Woodbury UMW, Priscilla Circle

First UMC (Windom) Fourth Avenue UMC (Fairbault) Good Samaritan UMC (Edina) Grace UMC (Pequot Lakes) Graham UMC (Rice) Hanover UMC (Hanover, Ill.) Hilltop UMC (Mankato) Hudson UMC (Wisc.) Humboldt Park UMC (Ill.) Iowa Conference Kasson UMC Kimball UMC Lockport Christ UMC (Ill.) Madelia UMC McConnell UMC (McConnell, Ill.) McHenry First UMC (Ill.) Minnetonka UMC Montevideo UMC Mounds Park UMC Nashwauk UMC Northeast UMC (Minneapolis) Northfield UMC Peace UMC (Elgin) Peace UMC (North Oaks) Pine Island UMC Pleasant Corners UMC (Kasson) Polo First UMC (Polo, Ill.) Skokie Central UMC Springfield UMC Thomson UMC (Thomson, Ill.) UMC of Sandwich (Ill.) West Bethel UMC White Bear Lake UMC Wisconsin Conference UMC Woodbury/Peaceful Grove UMC CONTRIBUTING UNITED METHODIST WOMEN Ada Faith UMW Aitkin UMW Akeley UMW Alexandria UMW Alexandria UMW, Joy Circle Amo UMW Arlington Hills UMW

Grey Eagle UMC Hamline UMC Hillcrest UMC (Bloomington) Holy Trinity UMC (Prior Lake) Hope UMC (Blue Earth) Living Spirit UMC (Minneapolis) Lydia Zion UMC (Jordon) McGregor UMC Moose Lake UMC Onamia UMC Pepperton UMC (Herman) Portland Avenue UMC (Bloomington) St. Francis UMC STORM Faith Community Taylors Falls UMC Trinity UMC (Hoyt Lakes) Wood Lake UMC Zion UMC (Buffalo Lake) CONTRIBUTING CHURCHES Advent UMC (Eagan) Albert Lea UMC Albright UMC (Marshall) Atwater UMC Bemidji UMC Bethel UMC (Mound) Bethlehem UMC (Hutchinson) Blooming Grove UMC (Waterville) Brooklyn UMC (Brooklyn Center) Centenary UMC (Mankato) Christ UMC (Rockford, Ill.) Church of Peace UMC (Fergus Falls) Community UMC (Monticello) Crosswinds UMC Davis Junction UMC (Ill.) Discovery UMC (Chanhassen) Earlville UMC (Earlville, Ill.) Epworth UMC (St. Paul) Fairmont UMC Federated UMC (Morris) First UMC (Correll) First UMC (Correll/Ortonville) First UMC (Downers Grove, Ill.) First UMC (Stillwater)

Osceola UMW Ottertail UMW Perham UMW Pine River UMW Renville UMW Richfield UMW Simpson UMW (Minneapolis) Southern Prairie District UMW St. Anthony Park UMW St. Paul's UMW (Mendota Heights) Staples UMW Stillwater UMW Trimont UMW Twin Cities District UMW UM Presbyterian Women (Browns Valley)

In-Kind Donors

Hundreds of individuals, communities of

faith, corporations and groups gave more

than $71,000 worth of in-kind gifts includ-

ing paper products, cleaning and laundry

supplies, toiletries, gifts for residents, lin-

ens and blankets, IT support, theater per-

formances - just to name a few. The gen-

erosity of these individuals and organiza-

tions has allowed money that would be

needed to purchase necessary items and

services to be reallocated to important

programs and support services. Thank you

very much for your gifts.

Women, Children & Families are Most

Affected by Homelessness

MN homelessness demographic by age and gender.

Arlington UMW Becker UMW Belgrade UMW Bethel UMW (Mound) Blaine UMW Brunswick UMW (Crystal) Centennial UMW (Roseville) Central UMW (Winona) Cherry Grove UMW Christ UMW (Maplewood) Church of Peace UMW (Richfield) Coon Rapids UMW Deer Creek UMW Dent UMW Eagle Bend UMW Elk River UMW Evangel UMW (Rochester) Evergreen UMW (Wahpeton, ND) Fairmount Ave. UMW (St. Paul) Federated Women's Fellowship (Morris) First UMW (Duluth) First UMC, Deborah Dorcas Circle (St. Cloud) Fosston UMW Grace UMC, Ruth Voll Circle (Burnsville) Grace UMW (Fergus Falls) Grace UMW (Hendricks) Grace UMW (Warren) Hamline UMW (St. Paul) Harmony UMW Hector UMW Hennepin Ave. UMW (Minneapolis) Hennepin Ave. UMC, Susannah Wesley Circle (Minneapolis) Henning UMW Heritage UMW (Montgomery) Hillcrest UMW (Bloomington) Holy Trinity UMW (Prior Lake) Homestead UMW, Grace Circle (Rochester) Humboldt UMW Janesville UMW Kasson UMW Kimball UMW Litchfield UMW United Church Womens Association Living Spirit UMW (Minneapolis) MN Annual Conf UMW Motley UMW Nashwauk UMW Ortonville UMW

“After spending the past 6+ years - - nearly my entire

adolescence - - in hospitals and residential treatments

centers, ENS helped me develop the skills needed to grow

and become a functional and independent adult.” —Rosie

“ENS gave me the opportunities to

start a fresh, new, happy life - thank

God!” —P.S.

Courtesy: Wilder Research, Wilder Foundation

12

Don & Naren Bauer Randall Bauer Prabhu Devavaram & Leann Canty Michael & Judith Mollerus David & Susanne Skarolid Donna Marie Burns Anderson Dorothy M. Anderson Elaine Lee Marit Lee Kucera Erica Rankka Jim & Liz Weninger Florence & George Marks Charles Marks Gail Fuad Lois Burkhart Gary Hackney Bettie Arthur George Marks Charles Marks My Grandfather Margaret Cochran Greg Anklam RBC Wealth Management Helen Young Pearl Okubo

Honored & Remembered

Each year, thousands of dollars in gifts are bestowed upon Emma Norton Services in honor or in memory of

loved ones. We are proud to celebrate the lives and legacies of those listed below through the work of ENS.

Barb Brown Kathryn Greenbank Barb Garbe Mark & Adele Dolan Bill & Corrine Brengman Kathy Brengman Carol Greibrok Robert Hahn Our Children Mike Temple & Marilyn Snelson Temple Our Children & Grandchildren Bruce & Doris Broady Clara Byrum Lucy Gist Clinton & Shirley Christenson Richard & Amy Goerwitz (two gifts) Elaine Santore Darlene Miller Lucille Prinsen Dave & Joan Elton Leonard & Rae Funk Rowe Dave Elton Leonard & Rae Funk Rowe Diane Ellis Linda Oberg

Honoring Hildy Bowbeer 3M Anonymous Jan Pettit Lois Burkhart Jerry & Marilyn Fenner Jerry & Joni Fenner Joan Elton Delaine & Laurie Halberg Leornard & Rae Funk Rowe Judy Phillips Mark & Patricia Grimes Brett & Diane Phillips Kari Hansen Don & Naren Bauer Katt Cochran Zarrow Families Foundation Liz Weninger Lois Burkhart John & Sara Modders Lucille Prinsen Gary & Jean Blosberg Bob & Joy Johnson Dwain & Carol Peterson Marjorie Thompson Roberta Erntson Anonymous

Mark Seeley Allen & Nancy Levine Mary Elizabeth Ostberg Edward & Fern Ostberg Mary Gates George & Charlotte Gray Robert & Elisabeth Reif John Kueck & Susan Viking-Kueck Mary Mahoney Don & Naren Bauer Natalie Poole Bettie Arthur Nora Vrieze Lucille Prinsen Pearl Okubo Helen Young Penny Zettler UMW of St. Paul's UMC Ruth Sejnoha Gail Ann Orde Sandy Craighead Barbara Bonifas Wayne & Sue Shelton Staff at River Hills UMC Doug & Marty Appleby

Remembering Joan Adams Mary Gates Dorothy M. Anderson Larry & Norma Anderson Don & Naren Bauer Mark Seeley & Cindy Bevier Martha Erickson Charlotte Fell Marcia Hammelman Roger Harris Joe & Carla Kears Robert & Linda Klas Marit Lee Kucera (two gifts) Philip & Elaine Lee Mike & Nancy Miller Timothy & Cindy Murphy June Nelson Rhea Nyquist Roger & Muriel Olson Laurel Porter Virginia Reynolds Gail Stremel Kay Williams Tom & Rebecca Wilson Roy & Susan Winegar ACTC Business Officers Pat Borgeson Mary Gates Roy Buchanan Eric Morter Dorothy Carroll Hildy Bowbeer Mary Gates Carol Cross Rhea Nyquist Patti Daubenmeier Frances Walkes Don Dehmlow Mary Gates Jim Dodge Mary Gates

Ron & Judy Phillips Jerry Easton Jacqueline Easton Pat Edwards Rhea Nyquist Earl Hall Roger & Ruth Ann Bothe Shirley Harper Charles & Wilma Berg Paul & Susan Bosshardt Barbara Butters Lyle & Dorothy Anne Christianson Ted & Kathy Colescott Shirley Coyer Audrey Damon Shirley Duncanson Charles & Cirila Eigenheer Gretchen Fogo Gregory Garman & Barbara Hager Mary Gates Valborg Gustavson Walter Gustavson Richard Harper Ronald & Vida Hume Shirley & Stanley Hanks Darrell Johnson & Marilyn Kreutz Verla Himmelman Dale & Susan Himmelman Jeanne Jones Manzer Nancy Kipp Wayne & Patricia Marzolf Clarice McEwan David & Annette Merry David & Linda Miner Marla Muxen James & Sharon Nelson Charles & Mary Nelson Kristy Odland Fink Roger & Muriel Olson Brad & Mae Olson

Frank Liquor Company Gail Fuad Walter & Raeanna Gislason Caroll & Joann Hall Leroy Nyhus & Carik Heldt Colleen Herr Vernon & Barbara Hulmes Truman & Leila Jeffers Ryan & Alicia Johnson Warren & Carol K. Johnson Michael & Jullene Kallas Lee & Susan Kass James & Mary Keller Klein Family Tim Kobernat Kenneth & Joanne Langsdorf Joyce Larsen Kelvin Kobernick & Ann Layton Marvin Levy Ley Family David & Charisse Litteken William & Donna Luckemeyer MacKay Family Dixon & Marlene Marsh Marvin Wulff & Dawn Marsh-Wulff Paul McEathron John Metzger Michaelson Family Virginia Mischke Greg Dewitt & Gayle Nelson Nelson Family Norman & Ann Newell Dave & Alison O'Brien Duane & Denay Oyen Helen Palmer Helen Petersen Pieper Family Republic National Distribution Company Roeder Family Bill Sampson William & Jolanta Sander Jim & Lailah Simmers Charles Stander Daryl & Rose Stevens Sullivan Family Georgina Thacker Josh & Aimee Tharaldson Suzanne Volkert Violette Walter Ronald & Beverly Webber Joseph & Judith Wicks Wirtz Beverage MN Wirtz Beverage WI Steven & Barbara Wolter Roger Joan Zawadski Bob Brancal & Debbie Zilka John Zilka Frederick & Della Zilka Mary Kay Zilka Richard & Mary M. Zilka Paul & Ann Zilka Lu Anne & Jeff Zilka Kathryn & Debra Zilka Anonymous Anonymous Anonymous

Gordon & Pauline Richards Roberton & Ardith Seeman Roseann Shaughnessy Laurie Rose Simon Shirley Sinderson Tom & Betty Turnham Jeanne Verby James & Joann Weil Kevin Wendland Betty Wolverton Shirley Ye Friends & Family of Shirley Harper Helen & Wes Johnson Vickee Nelson Lucille Keinkamp Roger & Ruth Ann Bothe Mary Gates Delburn Kurtz Mary Gates Duane Lunemann Mary Gates Arnie Moen Roger & Ruth Ann Bothe Victor Montgomery Lynn & Joan Kidd Loretta Moos Fae Jacobs Bill Murphy Dave & Joan Elton Jean Nelson Rhea Nyquist Louise Osmundson Mildred White Ruth Saari Mary Gates Millie Scheel Roger & Ruth Ann Bothe Alice Seidel Len & Lois Gehl CW Seidel Doris Jean Sherburne Rhea Nyquist Bert Sokol Carol McCarty Carolyn Stewart Don & Naren Bauer Dana Tuhy Lucille Prinsen Earl Wigand Don & Naren Bauer Sharon Zilka Ray & Ginny Abrahamson Norma Anderson Charles & Anna Astedt Ballinger Family Beam Global Spirits & Wine Paul & Jean Bender George & Colleen Briskie Monie Carlson Lori Carmichael Thomas Collier Julian & Jeanette Corona Terry & Julie Edwards David & Maryann Ekblad Henry & Barbara Enthoven Jean Evangelist Kathryn Fischer

A loving wife, devoted mother of

three and smitten grandmother to

six, Sharon Zilka always brought

happiness to those around her.

The twinkle in Sharon’s eyes and

her warm smile reflected her out-

going personality. Introduced to

Emma Norton Services by a life-

long childhood friend, Sharon’s passion for child ad-

vocacy and interest in psychology aligned well with

the mission of ENS. In her passing, her husband Bill

and her family gave to ENS the gifts given in her

memory. These gifts allow ENS to continue to help

make a difference. Sharon’s brilliance lives on in the

vibrant faces of change and the twinkle in the eyes

of women, children and families.

A Family’s Gift to ENS

14

Leo Pauien Linda Paulson Sheila Pearson Christina Peramson Josselin Perez Jim Perkin Mary Perkin Doug Peterson Rennae Peterson Kyle Pezant Judith Phillips Michael Phillips Tim Pitera Judy Pojar Pam Pollick Amy Poulson Lucille Prinsen Danielle Purcell Erica Raanka Jim Ramstad Erica Rankka Rebecca Rayman Ryan Residence Ethan Reusink Debbie Roberts Roger Rodgriguez Jean Roemer Nioren Romirzeeg Sandra Sandery Susan Schaeuger Sharon Schauzer Kathy Schill Jamie Schnack Mandie Schnack Ethan Schwanke Tina Schwarz Tina Seeland Ruth sejnoha Don Shelby Ann Sheldon Sue Shelton Mary Jean Sheppard Mary Lou Sheppard Amanda Sinnen Ann Sitting

Yiyi Chen Brandon Christianson Zack Christianson Reatha Clark King Linda Coetzee Linda Cook Sandy Craighead Dylan Cuad Johnathan D. Sara Dauveittlia Jane Day Shanna Deuel Mike Dickinson Sharon Doane Sheena Doman Grace Dressler Jennifer Dressler Shaina Duval Christina Dyer Julie Dzekute Craig Ebert Kristyn Ebert Ginger Eddy Ken Ehrman Diane Ellis Gwen Ellis Joan Elton Ethan Engel Lorraine Englund Ken Erhman Cindy Erickson Pat Ernst Joni Fenner Jim Flaherty Tesse Fleming Janet Fossum Scott Foster Char Franklin Ellen Frost Jone Gallicchio Kris Gater Del Gates Mary Gates Brent Gausman Karen Gauthier

Becca Gimer Ann Girres Logan Goczea Whitney Goodenow Sarah Goossens Elisabeth Goretz Rodney Gottschalk Megan Graff Adam Graham Hannah Gullickson Karina Haack Andrea Hanson Diana Hanson Kim Harris Savanna Harris Jana Hausstensgard Travis Henderson Margaret Heubach Sandi Hildegaarad Jennifer Hipple Shirley Hogan Jennifer Huggle Lexi Hughes Lisa Hunding Shirley Jackson Allison James Marcie Jefferys Kelly Johnson Megan Johnson Allyson Jones Jason Jones Jessica Jones Ruth Jones Leonard Jordan Sue Kakuk James Kamphenkel Ryan Kane Michelle Kerrick Phyllis Kieser Marcea King Serge Kogan Connie Krina Myrna Kuehl Carli LaGuire Vivan LaRock

VOLUNTEERS Nancy Abderson Austin Adamson Judy Albright Lauren Anderson Lisa Anderson Karen Andrew Ann Anklam Greg Anklam Leandra Arnold Leighton Arnold Helgeson Ashley Branden Bakken Lauren Barmore Debbie Barnes Janet Barnes Ellen Bashone Lenette Bauer Naren Bauer Martha Baumbach Mary Beck Joshua Beebe Jeanette Behr Andy Benjamin Kathleen Bergenheier Jane Bjerke Connie Boevers Kayla Boevers Patrick Boevers Sue Bosshardt Hildy Bowbeer Kathy Brengman Carol Brostrom Brenda Brown David Browning Jan Browning Tiffany Browning Milayna Brueshaber Rosie Buccellanto Tony Burton Val Burtyzal Dawn Bushnell Laura Camp Joan Cardona Terri Cavanaugh

Kaitlin Lassen Hayley Leiold Richell Leiold Beda Lewis Dalton Lieiold Kara Lipps Lipps Lipps Hannah Londahl Sue Losinski Rebecca Ludzaek Tony Luna Sharon Lund Brenda Machacek Verneita Madden Sophia Mahowald Beth Maloney Peter Mayhew Malcolm McDonald Emily McDougall Theresa McKanae Helen Meier Wes Mellgren Sandy Meyer Barb Milne Beth Molloy Brenna Monroe Barbara Moore Bob Moreno Wendy Moylan Linda Myhre Arron Nehl Aaron Nelson Mason Nelson Trenton Nelson Amanda Nycl Rhea Nyquist Sue Oberg Mary Lynn Oglesbee Mary Onyshuk Barb Outecelt Jacob Overling Tia Pacotti Stephanie Palmer Kay Pasvogel Helengrace Pauien

Jo Slifher Helen Smith Charlotte Snook Jearlyn Steele Richard Stevens Natalie Streiff Nate Thamum Joseph Thao Abby Theilges Mary Tholkes Cherrie Ti-Dahl Marla Tipping Akemi Tochi Jim Trent Jim Uden Barb Vanags Virginia Vandervest Janelle Vaubel Lauren Vaughan Cindy Vollmer Steve Vollmer James Vorderbruggen Chris Vzanal Liz Weininger Shawn Werner Brianna Wesloh Leslie Willie Faith Windmeier Jan Windmeier Antrinita Wright Christian Wynd Danielle Yates Nick Yates John Zakelj Sue Zietlow Jasmine Merion Ray Seth Sky Wylie

Thank You Volunteers Volunteers are the lifeblood of any organization and we have some of the very best. We give great thanks and

have admiration for our volunteers who gave generously of their time and talents.

In 2011 alone, volunteers gave more than 4,757 hours of their time to mentor

families, tutor children, teach life skills, lead activities such as arts and crafts, coor-

dinate social events and holiday parties, cook and serve meals, beautify and main-

tain the grounds, clean and paint facilities, assist with fundraising events, and many

other invaluable acts of kindness for which we are very grateful. Thank you for your

time and talent.

Judy Phillips, President

Hildy Bowbeer, Vice President

Shirley Jackson, Secretary

Kathy Schill, Treasurer

Greg Anklam

Naren Bauer

Sandy Craighead

Kim Harris

Shirley Hogan

Marcie Jefferys

Vivian LaRock

Barbara Moore

Mary Lynn Oglesbee

Rennae Peterson

Michael Phillips

Timothy Pitera

Danielle Purcell

Erica Rankka

Carol Reike

Ruth Sejnoha

Ann Sheldon

Mary Tholkes

Barb Vanags

Liz Weninger

2011 Board of Directors

ENS

2012-2014

Strategic

Plan

���� ENS is financially stable. Diversifying funding and ensuring the success of our initiative to access Medicaid

funding will support robust services into the future. In 2011, ENS staff worked hard on achieving certification

from the Department of Human Services to provide Medicaid-billable mental health services, and ENS was

certified in early 2012. This capacity will provide a new ongoing revenue stream and position ENS to access

Medicaid funding for other services in the future.

���� ENS provides effective services that enable women and families to overcome homelessness and financial

dependence. We will provide services that address the specific needs of women in recovery from mental illness

and drug and alcohol addiction, and evaluate outcomes to ensure that ENS women and families achieve stability

in permanent housing, and increase income and employment.

���� ENS facilities provide a safe, healthy, and well-maintained physical environment for residents and staff. Emma

Norton Residence and Emma’s Place will provide women and families with surroundings that are conducive to

health and hope in support of their recovery and growth. As our physical plant ages, we will invest in

maintenance and upgrades to meet community standards. Our goal is to provide the kind of home we would

want for ourselves, our sisters, daughters, mothers, friends, and for our own children and grandchildren.

���� ENS recruits, hires, develops, and retains qualified, high-performing staff. As the needs of women and children

evolve and funder requirements change, we will ensure that we can attract and keep effective staff. We will in-

vest in staff so they want to invest in ENS.

���� Children and youth living at Emma’s Place succeed socially and academically. We will help children who have

experienced homelessness gain the skills and confidence to pursue and achieve education and career goals to

break the cycle of intergenerational poverty.

���� The ENS board of directors is informed, engaged, and effective. Directors will provide effective governance and

focus on achieving our strategic goals.

Achieving each goal is critical in maintaining the vitality of ENS, providing responsible stewardship of our valuable

housing and program assets to meet community needs, and preserving our special spirit of faith, hope and love in ac-

tion.

Looking Ahead The Emma Norton Services board, staff and residents brainstormed, contemplated, researched, envisioned and evalu-

ated the future to produce an ambitious 2012-2014 strategic plan with six goals to fulfill ENS’ mission.

16

ENS06302012AnnualReportv1

670 North Robert Street

St. Paul, Minn. 55101

(651) 224-1329

www.emmanorton.org

Emma Norton Services serves women and families in need of a supportive

community by providing affordable, secure housing and services in a Chris-

tian atmosphere in order to foster stability and encourage personal growth.

Emma Norton Services is a National Mission Institution of the United Methodist Church