Normativethreshold

Norm +

Norm ++

Norm-

Norm - -

Access to water(lpcd)

40

20

10

75

150

Fluoridewater(ppm)

0.5

1.0

2.0

4.0

0

Distance to WP(km)

1.6

1.0

0.5

2.0

3.0

Crowding at WP

(persons)

250

100

175

375

500

Water security

(No. of safesources)

1

4

3

2

1

0

SocialExclusionYes/No

No

No

No

Yes

Yes

WASHService Levels

MUS waterlpHHd

100

150

0

50

200

ODF% population

100

100

100

25

50

Hygienicbehaviour

% population

25

50

100

100

100

Service levels used in WASHCost India

Quantity (l/c/d)

Quality Accessibility (min/c/d)

Reliability Status

High >60 Good <10

Reliable/

unreliableImproved

Intermediate >40

Acceptable

Acceptable

Acceptable

30

30Basic (normative) >20

Sub-standard>5 60

No service

<5 Unacceptable >60Unreliable/

unsecureUnimproved

WASHCost proposed service levels and indicators

No-service: People access water from insecure or unimproved sources, or sources that are too distant, too time-consuming or

are of poor quality

No service

Basic

High

Sub-standard

Intermediate

Sub-standard service: People access a serivcethat is an improvement on having no-serivce at all, but that fails to meet the basic standard on

one or more criteria

High-service: people access a minimum of 60l/c/d of high quality

water on demand.

Basic-service: People access a minimum of 20l/c/d of acceptable quality water from an improved source spending no

more than 30 minutes per day

Intermediate –service: people access a minimum of 40l/c/d of acceptable quality water from an improved source spending

no more than 30 minutes per day.

WASHCost proposed service levels and indicators