2010 women in leadership summit

781.402.5555www.linkageinc.com/WIL

Register by September 18th to save 10%!

Platinum corporate sponsor

November 8–10, 2010 • SaN FraNciSco, ca

Kedibone Letlaka-Rennert

Selena Rezvani

Lisa Ling

Glenda Hatchett

Julie Gilbert

Louann Brizendine

Keynote presenters

Summit chair

Frances Hesselbein

Power. Influence. Impact.

Summit missionour annual two and a half-day summit equips women with the skills and strategies to lead ef-fectively. rising female leaders will learn to drive change, produce sustainable results and achieve their personal and professional best.

2010 ThemeThe Time is Now to develop yourself and your high potential women into globally minded business leaders; to grow the skills and passion to take your leadership to the next level; and for both men and women to invest in creating a pipeline of strong future female leaders.


November 8–10, 2010The Fairmont San Francisco • San Francisco, ca

Twitter.com/LinkageWiL www.linkageinc.com/YouTubeFacebook.com/LinkageWiL

“ Very relevant and much needed with the current rake of the economy. I especially enjoyed the networking and connecting with women in many fields and the diversity of geography as well. The content was excellent, and I loved the variety of speakers and topics.”

— Linda Lockyer VP, Strategic Accounts, Cardinal Health

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2 www.linkageinc.com/wil

Contents

about the Summit .......... 3

Summit agenda ................. 4

Keynote presenters ........ 6

Keynote panels .................. 8

The Frances Hesselbein excellence in Leadership award ........... 9

Senior Leader circle ...... 9

Learning teams ............... 10

Learning tracks ............... 12

Post-Summit workshops ........................ 18

Sponsors and partners .............................. 19

About the Summit

Why attend?Learn from best-in-class practitioners, develop business and personal skills that you can apply immediately, and network with a community of peers that inspires, motivates, renews and helps you move forward in your career.

Who should attend?The Summit attracts over 600 female leaders and managers each year from across indus-tries and around the world. if you are focused on developing and honing your leadership capabilities or those of females in your orga-nization, you will find value in this transforma-tional learning opportunity.

How will you benefit?• World-class, inspirational keynote

speakers

• Strategy and skill-building breakout sessions

• best practice presentations on develop-ing female leaders

• Networking and community building

• Learning Teams—small peer work groups designed to help participants process information and develop action plans to apply to their workplace goals and challenges

• The Senior Leader circle—an oppor-tunity for senior executives from large companies to network in an intimate setting

• ongoing learning community—exclu-sive access to leadership development resources through our participant website, blog, articles and webinars

How do organizations benefit?• Develop high potential, emerging and cur-

rent women leaders

• recognize and reward high performing managers and leaders

• bring leadership competencies and best practices back to your organization

3781.402.5555

DAY ONE: MONDAY, NOVEMBER 8, 2010

7:30 – 8:30am continental breakfast and registration

8:30 – 8:45am opening welcome

8:45 – 9:45am Keynote address: Julie Gilbert

Learning tracks Track 1:

Strategic Self Management

Track 2:

Communicating for Impact

Track 3:

Taking Your Business Skills to the Next Level

Track 4:

The Unmentionables that Can Sabotage Your Career

Track 5:

Leading Locally and Globally

Track 6:

Best Practices in Developing Female Leaders

Senior Leader Circle (SLC)

10:00 – 11:30am creating Your Leadership brand

Legacy: The Power of Leading with Presence and Soul

Facing the Leadership challenge: Women at the Helm—From chaos to clarity

Unleashing ambition: Women, Work and the Leadership Gap

business for a better World

Significant Financial Growth: Unleashing change in Perspecticves and voices

11:30am – 1:00Pm Lunch and exposition SLc

1:00 – 2:30PM Unwritten rules: What You Don’t Know can Hurt Your career

L.e.a.D—Leverage, empower, achieve and Deliver!

Leading change The corporate card Game—3 rules for Winning in corporate america

Participation as activism Women as buyers

2:45 – 4:30PM Learning teams SLc

4:45 – 5:45PM Keynote panel—can We all Just Get along: Four Generations in the Workplace

5:45 – 7:00PM Grand networking reception

Summit agenda

DAY THREE: WEDNESDAY, NOVEMBER 10, 2010

7:30 – 8:30am continental breakfast

8:30 – 9:30am Keynote address: Dr. Louann brizendine

9:45 – 11:15am Work-Life-me!-integration

communicating for credibility and impact

Powering Leadership Potential: connect, Learn and inspire exceptional Performance

acknowledging Gender Differences and What You can Do about it

When Peace Was a Secret—business Leadership in the New World

Winning in the marketplace—enhancing the roi on Your Gender Leadership initiatives

11:30am – 12:30Pm Keynote address: Lisa Ling

DAY TWO: TUESDAY, NOVEMBER 9, 2010


8:30 – 9:30am Keynote address: Glenda Hatchett

9:30 – 10:45am Keynote panel: The Frances Hesselbein excellence in Leadership award & Panel

11:00am – 12:30Pm High Potential Women Tell it Like it is

The art of the ask: Negotiating with confidence

meeting Your customers Where They are: Using Feedback to innovate

Women Supporting other Women

Leading in a Global environment

The retention and advancement of Women Leaders

12:30 – 1:45PM Lunch and exposition


4:00 – 5:00PM Keynote panel—it’s a Woman’s World: a Panel of Global Women Leaders


DAY ONE: MONDAY, NOVEMBER 8, 2010

7:30 – 8:30am continental breakfast and registration

8:30 – 8:45am opening welcome

8:45 – 9:45am Keynote address: Julie Gilbert

Learning tracks Track 1:

Strategic Self Management

Track 2:

Communicating for Impact

Track 3:

Taking Your Business Skills to the Next Level

Track 4:

The Unmentionables that Can Sabotage Your Career

Track 5:

Leading Locally and Globally

Track 6:

Best Practices in Developing Female Leaders

Senior Leader Circle (SLC)

10:00 – 11:30am creating Your Leadership brand


Facing the Leadership challenge: Women at the Helm—From chaos to clarity

Unleashing ambition: Women, Work and the Leadership Gap

business for a better World

Significant Financial Growth: Unleashing change in Perspecticves and voices

11:30am – 1:00Pm Lunch and exposition SLc

1:00 – 2:30PM Unwritten rules: What You Don’t Know can Hurt Your career

L.e.a.D—Leverage, empower, achieve and Deliver!

Leading change The corporate card Game—3 rules for Winning in corporate america

Participation as activism Women as buyers


4:45 – 5:45PM Keynote panel—can We all Just Get along: Four Generations in the Workplace

5:45 – 7:00PM Grand networking reception

DAY THREE: WEDNESDAY, NOVEMBER 10, 2010


8:30 – 9:30am Keynote address: Dr. Louann brizendine

9:45 – 11:15am Work-Life-me!-integration

communicating for credibility and impact

Powering Leadership Potential: connect, Learn and inspire exceptional Performance

acknowledging Gender Differences and What You can Do about it

When Peace Was a Secret—business Leadership in the New World

Winning in the marketplace—enhancing the roi on Your Gender Leadership initiatives

11:30am – 12:30Pm Keynote address: Lisa Ling

DAY TWO: TUESDAY, NOVEMBER 9, 2010


8:30 – 9:30am Keynote address: Glenda Hatchett

9:30 – 10:45am Keynote panel: The Frances Hesselbein excellence in Leadership award & Panel

11:00am – 12:30Pm High Potential Women Tell it Like it is

The art of the ask: Negotiating with confidence

meeting Your customers Where They are: Using Feedback to innovate

Women Supporting other Women

Leading in a Global environment

The retention and advancement of Women Leaders

12:30 – 1:45PM Lunch and exposition


4:00 – 5:00PM Keynote panel—it’s a Woman’s World: a Panel of Global Women Leaders

5781.402.5555

Monday, November 8 • 8:45 – 9:45AM

Julie Gilbertis the founder and ceo of WoLF means business and the former SvP of retail Training and innova-tion at best buy. She built several industry-changing businesses from ideation to scale during her very successful careers at best buy and at Deloitte. She is best known for the inception and development of a progressive transformation strategy called WoLF, an innovative approach directly engaging employ-ees and consumers to make best buy the place for women to work and shop. During the time she led WoLF at best buy, the company increased female market share by more than $4.4 billion and re-duced female employee turnover by more than 5% each year. This year, PINK magazine named her one of the Top 15 Women in business in the U.S. She serves on the board of directors for the Harvard business Kennedy School Women’s board and The White House Project.

Tuesday, November 9 • 8:30 – 9:30AM

Glenda Hatchettis the first african-american to be appointed chief Presiding Judge of Fulton county, a state court in Georgia and one of the largest juvenile court systems in the country. She began her career as the highest-ranking african-american woman at Delta airlines, serving in dual roles as a senior attorney, litigating cases in federal courts throughout the country and manager of public relations, supervis-ing global crisis management and media relations worldwide. She authored the national bestseller, Say What You Mean and Mean What You Say, and is most proud of her ability to have a positive impact on the lives of troubled youth and their families, as evidenced by her popular, award-winning nationally syndicated television series, Judge Hatchett.

Keynote presenters


Wednesday, November 10 • 8:30 – 9:30AM

Louann brizendineis a diplomate of the american board of Psychiatry and Neurology and the National board of medi-cal examiners, and an endowed clinical professor of psychiatry at the University of california, San Francisco (UcSF). She is founder and director of the Women’s mood and Hormone clinic, as well as the author of the bestselling books The Female Brain and The Male Brain. after receiving her degree in neurobiology at University of california, berke-ley, and her medical degree from Yale University School of medicine, she completed an internship and residency in psychiatry at Harvard medical School. She has served as faculty at both Harvard and UcSF. She sits on the boards of peer reviewed journals and is the recipient of numerous honors and awards.

Wednesday, November 10 • 11:30AM – 12:30PM

Lisa Lingis an internationally known journalist, the first woman host of National Geographic Explorer, and special correspondent for the Oprah Winfrey Show and cNN. She is a former co-host of abc’s The View and former reporter on channel one News. She reports on stories and topics that mainstream media outlets choose to ignore and works to bring people and organizations that are doing good things into the news. Since her start in journalism over two decades ago as one of the youngest reporters on channel one News, she has covered war-torn iraq, female suicide bombers, hidden cultures inside prisons, and hosted a series for the oxygen Net-work on the challenges that girls face worldwide called Who Cares About Girls. She recently co-authored a book titled Mother, Daughter, Sister, Bride: Ritual of Womanhood.

7781.402.5555

Sponsored by


Monday, November 8 • 4:45 – 5:45PM

Can We All Just Get Along: Four Generations in the Workplace

moderator-led, this panel will feature leading women from each of the four generations currently in the workforce. The panelists will discuss the common and differing issues they face in the cor-porate world and the challenges and opportunities of working, managing and leading across four generations.

Moderator:

Selena rezvani is a recognized speaker and consultant on women and leadership and author of the book, The Next Generation of Women Leaders: What You Need to Lead but Won’t Learn in Business School. She is a frequent resource for news media, serving as a regular commentator on NPr’s nationally syndicated The 51% Perspective and writing a bi-weekly column on women and leadership for The Washington Post.

Panelists:

Female managers and leaders who have dealt with generational differences and issues, either from an individual contribu-tor standpoint or a leader/manager perspective, will be selected for this panel. They will speak openly and be transparent about the frustrations they have faced across their industries.

Tuesday, November 9 • 4:00 – 5:00PM

It’s a Woman’s World: A Panel of Global Women Leaders

moderator-led, this panel will feature high-level female leaders from around the world. The panel-ists will discuss the challenges that they face as global leaders, the current issues and advances around women in leadership in their region and how to build a global pipeline of women leaders.

Moderator:

Kedibone Letlaka-rennert, Ph.D., is the international monetary Fund’s Diversity advisor. a clinical psychologist, she has extensive Hr management and consulting experience in both South africa and the United States.

Panelists:

iris mangelschots is the President of X-rite asia, a color management software company. She reports to the ceo and serves as a member of the executive management Team. Prior to this role, she was the Senior vice President of Sales and marketing for X-rite inc. iris has extensive management, market-ing and leadership experience in asia, europe and the United States.

rafiah Salim is the Director of the Non-alligned movement’s institute for the empowerment of Women (NieW). Prior to this role, she was the first female vice-chancellor in malaysia, posted to University malaya. Previously, she held the positions of executive Director at international centre for Leadership in Finance, assistant Secretary General assistant Secretary General for Human resource management for the United Nations, assistant Governor of bank Negara and Hr General manager at malayan banking berhad in malaysia.

alison maitland is a writer, speaker and conference moderator who specializes in leadership, women in business and the changing world of work. a former Financial Times journalist, she is co-author of the bestselling Why Women Mean Business. She directs The conference board’s european council for Diversity in business, and is a Senior visiting Fellow at cass business School, London.

Keynote panels


9781.402.5555

Tuesday, November 9 • 9:30 – 10:45AM

Since its inception in 2006, The Frances Hesselbein excellence in Leader-ship award has been given to honor women who have ignited real change through their leadership in corporate america and the world. The award presentation will be followed by a moderator-led interview. During this year’s panel, Frances Hesselbein, moderator Gloria burgess, and the award winner(s) will discuss this year’s Summit theme, The Time is Now and what it means to lead in today’s business world and create a meaningful legacy for the future.

Frances Hesselbein is the Founding President and chair of the board of Governors of the Leader to Leader institute, formerly the Peter F. Drucker Foundation for Nonprofit manage-ment. She served as ceo of the Girl Scouts of the U.S.a. from 1976 to 1990, is the co-editor of twenty books in twenty-eight languages, the most recent of which is The Leader of the Future 2, and editor-in-chief of Leader to Leader journal.

award winners will be announced at the Summit.

Moderator:

Dr. Gloria burgess is President and ceo of Jazz, inc., her consulting and coaching firm. She enjoys building bridges across cultures and helping leaders and their organizations do the same. Her latest book, Dare to Wear Your Soul on the Outside, teaches us how to transform ourselves and build bridges across cultures.

Monday, November 8 • 11:30AM – 1:00PM, 2:45 – 4:30PMTuesday, November 9 • 1:45 – 3:45PM

The Senior Leader circle (SLc) is an opportunity for senior executives from large companies to learn from and share with peers in a dialogue driven setting. The SLc is a safe place for senior level women leaders to discuss hard issues and share ideas and solutions with each other. Senior executives are not looking for skill development and tried and true “programs.” They need the best practices and freshest ideas from a group of their peers.

enrollment is limited to senior leaders from public or privately owned companies, as well as from select nonprofit organizations. Selection criteria will include years of experience, record of achievement and span of responsibility. in general, participants should be in positions within two levels of the ceo of a Fortune 1000 company or a privately held company of comparable size.

Facilitator :

rayona Sharpnack founded the institute for Women’s Leadership in 1991—an organization renown for its work in United States, australia, and canada. Drawing from her careers in education, professional sports, and business, rayona has become an inspirational teacher, coach, and mentor for executives. She is chairwoman of the mentoring and Leadership Development committee at the Kennedy School’s Women’s Leadership board at Harvard, and the author of Trade Up: 5 Skills for Redesigning Your Leadership & Life from the Inside Out.

The Frances Hesselbein Excellence in Leadership Award and Panel

Senior Leader Circle*

* To apply for participation, visit www.linkageinc.com/SLC.

9781.402.5555

10 www.linkageinc.com/wil10 www.linkageinc.com/wil

• reflect upon, process and share key learnings

• Get to know fellow Summit participants

• create a plan to transform participant learnings into action

• engage in deep dialogue with peers who are interested in a similar topic/theme

Learning teams

Dr. alice adams, common Ground con-sulting’s vP and gender expert, has been working to maximize the effectiveness and understanding of gender for over 17 years. She is the author of Playing to Strengths—Leveraging Gender @ Work.

Pat baillie is the associate Director of Training and Professional Development for out & equal. She has spent her career in training, adult education and activism. Now, she is putting her skills to use to make a difference for those in the workplace. She has worked as a spokesperson and educator for the issue of sexual freedom and on national grass roots campaigns.

Trish barron is the President of barron and associates, a consultancy that spe-cializes in leadership development, group facilitation, team development, conflict resolution, executive coaching and com-munication and speech training.

michelle m. boos-Stone is the Founder and Principal of Gecko Graphics, a global consultancy dedicated to leader educa-tion and growth, executive coaching, meaningful organizational consulting and training and powerful culture change.

Monday, November 8 • 2:45 – 4:30PMTuesday, November 9 • 1:45 – 3:45PM

What is a learning team?Learning teams are facilitator-led small groups for peers to discuss common issues and challenges in an open environment. They are designed to help participants process infor-mation and develop action plans to apply to their workplace goals and challenges.

How it works:Summit participants will be placed into groups based on a pre-Summit assessment designed to determine their level of experi-ence, key challenges, similar goals and learning objectives. Teams of 15–20 peers will meet for a total of 3.75 hours during the event. During this time, they will form a strong sup-port network and develop an action plan for implementing key learnings from the Summit to their day-to-day work.

11781.402.5555

Susan brady, m.ed., is President and ceo of the relational Life institute. She has worked with executives, theorists, and thought leaders on leadership development, business communication, relationship management and negotia-tion. She is a contributing author to the book: Enlightened Power: How Women Are Transforming the Path to Leadership.

Joanne brem is an executive coach who brings seasoned, hands-on expertise to the field of organizational leadership development and education. She focuses on helping her clients cultivate the leadership mindset and develop the skills and strategies needed to sustain peak levels of creativity, innovation and pro-ductivity while effectively driving needed changes in their organizations.

Karen Wilhelm buckley is Founder and Principal of communicore consult-ing and co-director of the Wisdom connection. She has partnered with leaders in corporate, government and non-profit organizations as a leadership coach and consultant since 1979. Karen is a published author in the fields of organizational change and leadership.

Linda casotti is a Product owner at SunGard Higher education. She has spent 20 years demonstrating leadership through her involvement with an honor-ary academic student service organiza-tion, volunteering in local community service programs that inspire young women to make a difference outside the classroom.

Linda Kennedy is the Principal and Founder of Linda Kennedy & associates, a leadership coaching and organization development firm focusing on moving leaders from intentions to results.

carmen Lamar is President of Summit Learning Partners, LLc. She has over 17 years of experience in consulting, coaching, competitive strategy, leadership development and strategic change. For the past ten years, carmen has served as a Learning Team Leader and execu-tive coach at Linkage’s Global Institute for Leadership Development (GILD).

Lucy mcGregor is the vice chancellor for Strategic initiatives for the Texas State Technical college System. She is responsible for the coordination and implementation of organizational change,

culture initiatives, and conducting orga-nizational and educational research. She enjoys using her skills for efforts which support and promote women’s leader-ship, professional development, networks and entrepreneurial endeavors.

elaine millam is a Senior organizational consultant and executive coach who helps leaders maximize their effective-ness and facilitate organizational well-being. She has over 30 years of leader-ship experience in the private, public and non-profit sectors in leadership and organizational effectiveness.

barbara mintzer-mcmahon is the manag-ing Director for the alexcel Group’s Women in Leadership consulting divi-sion. She is an organizational consul-tant, executive coach and trainer who specializes in leadership development, team building, change management and building strategic partnerships.

meryl Natchez is Founder of TechProse, a company that helps organizations inte-grate technology and processes through technical writing and corporate com-munications. She also founded opportu-nity Junction, a non-profit that provides low-income residents with technology, literacy and life skills.

vic Passion is the Director of consulting Services for TechProse. She has over 20 years of experience in consulting, pro-viding project management, instructional design, communications and change management solutions to customers.

Lois Phillips, Ph.D., is an organiza-tional communications consultant with a practice that includes executive coaching, strategic planning, manage-ment training and public speaking. She teaches negotiation skills to law students, women’s groups and clients. She has a special interest in gender issues in the workplace and particularly in ways orga-nizations can identify and cultivate talent.

Leslie Traub is President and chief executive officer of cook ross inc. With more than 25 years of experience leading diversity, inclusion and change management initiatives, Leslie creates sustainable systems of change that yield greater performance, profit and pos-sibility.

11781.402.5555



Unwritten Rules: What You Don’t Know Can Hurt Your Career

imagine the vision you had for your career when you graduated or held your first job offer in your hand. You likely pictured that your hard work and excellent performance would lead to great achievements in your career. are you seeing the advancement you had hoped for?

in this session, you will learn how to:

• understand the barriers to advancement that may be holding you back

• uncover the unwritten rules in your organiza-tion

• gain insight into key behaviors executives wish in hindsight they had known and lever-aged

mary N. boughton manages catalyst’s Western region office. She recruits, devel-ops and supports catalyst member orga-nizations, organizing and conducting events on topics related to catalyst research.

Tuesday, November 9 • 11:00AM – 12:30PM

High Potential Women Tell It Like It Is

We often hear the words “high potential” thrown around when describing that special something that a superstar employee has, but what does it mean to be identified as a HiPo? Join a panel discussion of high potential women from mcKes-son corporation, a Fortune 20 company, who were chosen for the company’s highly selective Leaders Teaching Leaders program.

They will explore:

• what they learned in the course of the nine-month long process

• how they were changed and challenged both personally and professionally

• what advice they give to women with ambi-tion to grow in their careers

Moderator:

Laura Swapp is the Senior Director of Diversity and inclusion for mcKesson corporation. She is accountable for the integration of diversity throughout the company’s business operations and work-force initiatives.


Work-Life-ME!-Integration

as women, we develop survival tactics and strate-gies that involve high speed, superhuman endur-ance and attention to a mind bending variety of concurrent and often conflicting priorities nearly every minute of every day.

in this session, you will:

• work on your “list” and prioritization of “me” together with a supportive community of women to identify self-care strategies that work for you

• learn how to make intentional choices and commit to self preservation and care

• consider how to leverage silence, reflection and other often untapped tools for re-energizing

corey L. Jamison is President of The Kaleel Jamison consulting Group, inc. as a consul-tant, she is responsible for partnering with organizations to develop the system-wide leadership techniques for change.

Track 1: Strategic Self Management


Creating Your Leadership Brand

oprah, Suze orman, Donald Trump, madonna—like or dislike them, each has created a distinct leadership brand which defines who they are and what they stand for. identifying your authentic, rel-evant and effective self is crucial as you build your leadership brand and your career. by defining the core elements that you need to create a leader-ship brand, you will set yourself apart and realize your strengths.


• choose or create a leadership brand that sets you apart and brings your strengths to light

• align, analyze and integrate your personal leadership brand with the brand of your organization

• learn how to sell and savor your personal brand

rosalyn Taylor o’Neale is the vice President of Diversity for The campbell Soup com-pany. She has more than 17 years of global diversity experience as a corporate leader, consultant and author.

13781.402.5555


L.E.A.D.—Leverage, Empower, Achieve & Deliver!

Do the 24-hour messages broadcast by your image abcs (appearance, behavior and communication) empower you—or silently undermine your leadership? in this intensive session, you will gain a clear and effective blueprint for greater success with a new mastery of the image abcs.


• inspire confidence and respect while repre-senting your personal and corporate brand

• leverage verbal and body language to build relationships

• take control of the visual impact of your professional presence and stand apart from competitors

• be a highly visible leader who understands modern business etiquette and protocol

Sarah Hathorn is the Founder of illustra image consulting. She partners with Fortune 1000 companies to provide leading-edge image and brand strategies especially de-signed for high achieving executive women.


Communicating for Credibility and Impact

Gaining credibility and communicating for impact are crucial to success in any organization. in this session, learn practical techniques designed to enable you to develop a personal communication strategy for maximum effectiveness.

in this session, you will learn:

• strategic communication design

• how to use powerful language

• how to channel emotions when communicating

• how to manage conflict when it arises

• 10 commandments of communication excellence

madelyn Yucht is a Principal consultant at Linkage. She has 20 years of experience working with organizations, teams and lead-ers to create high performance workforces and implement change initiatives.



as leaders the greatest gift we can give to others is to be intentional about how we show up each day—our leadership presence—for this is the legacy we will leave behind. Devoted to service and stewardship, legacy leaders are grounded in the present while keeping their eyes focused on the future.


• identify the distinguishing qualities of legacy

• explore your authentic leadership presence to align what you say with what you do

• discover what it takes to become a legacy leader

• draw on your leadership presence to create a better future

Dr. Gloria burgess is Founder and Principal of Jazz, inc. Her latest book, Dare to Wear Your Soul on the Outside, is recommended by leadership scholar Dr. Warren bennis as “required reading for leadership students.”


The Art of the Ask: Negotiating with Confidence

Women negotiate all day every day, often without even realizing they are in a bargaining situation. Whether the negotiation is a small, everyday mat-ter, or a bigger, more structured deal, making the most of these conversations is imperative.


• identify what your negotiation tendencies are

• learn to flex your style based on the topic or person with whom you are negotiating

• prepare for a negotiation from both informa-tional and emotional perspectives

• maneuver through negotiation using verbal and non-verbal communication, making concessions, managing tradeoffs and closing the deal

Selena rezvani is a recognized speaker and consultant on women and leadership and author of The Next Generation of Women Leaders: What You Need to Lead but Won’t Learn in Business School.

Track 2: Communicating for Impact



Meeting Your Customers Where They Are: Using Feedback to Innovate

ensuring that customers have an easy and effective way to give input and that their needs are being heard will increase customer satisfaction and drive an organization to continuously improve. Never has this been more relevant than now, as business communities continue to operate across networks, time zones and cultures.


• listen to your customers and understand their needs

• learn from customers and meet them “where they are”

• use customer feedback effectively and realisti-cally

• translate your customer needs into products and services

Secil Tabli Watson is a Senior vice President of Wells Fargo internet and mobile banking, and is responsible for customer experience, money movement and retail mobile banking.


Leading Change

The success or failure of programs, initiatives, and ultimately individuals, comes down to whether an individual is able to effectively drive change within a particular organizational context.


• create a compelling mission, vision and bHaG—a big hairy audacious goal

• establish cross-functional, horizontal teams with clear accountability for results

• effectively communicate at all levels of the organization

• find internal champions and learn how to fully utilize them

• invite participation throughout your organiza-tion

Lynelle cameron is the Director of Sustain-ability at autodesk, where she leads the company’s global sustainability programs. in this role, she has a track record of setting sustainability best practices for autodesk.


Powering Leadership Potential: Connect, Learn and Inspire for Exceptional Performance

Powering your leadership potential is necessary for shifting the culture of organizations today. by learn-ing to lead through renewing and discovering your passion, power and potential, a new path of direc-tion and focus is created to engage employees.


• connect to a vision for exceptional perfor-mance

• learn to reframe beliefs about individual potential

• inspire and lead through value stories

Lisa a. clayton is the President of Source Potential, inc., and author of Returning to Your Source: The First Guided Path to Passion, Power and Potential, due for release in the fall of 2010.

christine French is the Founder of Global Diversity consulting. She works with global companies to create diversity strategies and charters.

Track 3: Taking Your Business Skills to the Next Level


Facing the Leadership Challenge: Women at the Helm—From Chaos to Clarity

Do you find yourself pulled in numerous direc-tions? Do you ever wish you could have a greater impact? You are not alone. Participants will share personal experiences, address real-time problem-solving and develop personal action plans.

During this session, you will learn:

• common attributes that strong women lead-ers throughout history share

• how to identify the personal blind spots that can make or break the best leader

• how to formulate your personal action plan

Linda L. Glessner is the Senior associate Dean of continuing and innovative educa-tion at The University of Texas at austin.

Stacy L. mccracken is the chief Develop-ment officer of continuing and innovative education at The University of Texas at austin.

15781.402.5555


Unleashing Ambition: Women, Work and the Leadership Gap

We often think of ambition as a trait people are born with and then bring to the workplace. However, research demonstrates that ambition is developed through a much more dynamic process. While there are many things that influence some-one’s aspirations—family background, personality, talents and experiences, among others—gender is a significant factor.


• examine your own ambitions and how they have changed over time

• explore the differences in how men and women express ambition

• become a more “gender intelligent” coach

• discuss corporate best practices that foster women’s ambitions

Jennifer allyn is a managing Director at Pricewaterhousecoopers, where she is responsible for retaining, developing and advancing diverse professionals.


Women Supporting Other Women

Do you feel that you have been sabotaged or have seen women not supporting other women? by the end of 2010, women will make up a majority of the workplace. Yet, we still do not hold a majority of the executive and management level positions. Women need to support each other to move us all forward in our organizations.


• dialogue openly about barriers to supporting other women in the workplace

• identify benefits and potential outcomes derived from supporting other women

• learn a model for supporting women through mentorship, coaching, sponsoring and advo-cacy

• develop critical strategies for becoming a role model for other women

Jennifer brown is ceo and Founder of Jennifer brown consulting. She works with corporate, government and non-profit organizations to transform their workplaces by harnessing leadership and diversity.


The Corporate Card Game—3 Rules for Winning in Corporate America

it’s not who you know, but what they know (and say) about you! Yes, you’re in the game. We all are. but have you positioned yourself to win?

The corporate card Game will teach you to:

• identify your company’s card tables and key players—learn where career decisions are really made and who’s making them

• deal your cards—find out how to get your name into important conversations

• work on your personal game—learn how to manage your brand and reputation

candi castleberry-Singleton is the chief inclusion and Diversity officer at UPmc, an $8 billion, 20-hospital global health system and heath plan.


Acknowledging Gender Differences and What You Can Do About It

men and women have different brain realities—women are designed to talk, bond and notice details. men are designed to sense threats from afar. While we both have the same brain areas and we manufacture the same hormones, each brain is like one half of a complete system. The new brain is two brains working together as one—and the new leader is one who can understand both the male and female brains, and use them together to lead his or her organization.


• to identify the different female/male brain realities

• how you can use these realities to benefit both your career and home life

• how to work and lead more effectively

Dr. Louann brizendine is the author of the best-selling books The Female Brain and The Male Brain and a clinical professor of psychiatry at the University of california, San Francisco.

Track 4: The Unmentionables that Can Sabotage Your Career



Participation as Activism

We are all busy. Work, family and other obligations usually take up all of our time, rarely leaving us a chance for a leisurely latte with a friend, let alone volunteering. changing the world for the better is not a big, abstract ideal—it can be part of the fabric of your daily life that enriches you as well as your community.


• identify where and how to spend your energy in your community

• set realistic goals and measurement criteria to achieve success

• build a team to support your goals

• find a way to transition responsibility as ap-propriate

meryl Natchez is Founder of TechProse, a company that helps organizations integrate technology and processes through technical writing and corporate communications. She also founded opportunity Junction,

a non-profit that provides low-income residents with technology, literacy and life skills.

Monday, November 8 • 10:00 – 11:30am

Business for a Better World

innovative, leading companies are driving a move-ment that has business at the center of a global shift to economic, social and environmental sus-tainability. The economic recession and environ-mental disasters have only fueled this exiting global transformation in business models, consumer expectations and investment strategies.

in this session, you will explore:

• the global systemic driver of sustainable busi-ness as a strategic business decision

• the exciting and powerful advances in blended value business

• how creativity and design are fueling the sustainable movement

• the most important leadership competencies for an emerging sustainable organization

Pamela Wilhelms, an organizational consul-tant, executive coach and facilitator is lead architect for WcG, a company she founded in 1986. WcG focuses at the intersection of organizational strategy, leadership and

culture to develop the capacity for innovation and enter-prise health on multiple dimensions.


Leading in a Global Environment

a mounting volume of research and empirical evidence is now available which demonstrates that women are a vital force necessary for global growth, good governance, social progress and long-term economic prosperity and stability. How-ever, little has been done to strategically develop women’s leadership potential.


• the Women’s Self-empowerment Leadership model—which shows how psychological con-structs are key to realizing the full potential of women’s leadership

• why this model has achieved success on the international level

• strategies for leading both internally/exter-nally and locally/globally in the marketplace

Dr. Kedibone Letlaka-rennert, Ph.D. is the international monetary Fund’s diversity advisor. a clinical psychologist, she has extensive Hr management and consulting experience in South africa and the U.S.


When Peace was a Secret—Business Leadership in the New World

Peter Drucker, the business management pioneer said, “the best way to predict the future is to invent it.” because business is the most influential leader on the planet, business leaders play a strategic role in what the new world looks like.


• the importance of leadership now and why women are uniquely suited for it

• what “The Gold Standard” for companies is today and how you can help your company get there

• a five-minute daily practice that will help you accomplish your goals and lead more effectively

marilyn King is a two-time olympian in the grueling five-event Pentathlon and an ex-pert in the field of exceptional human per-formance. Her work is a powerful example of applying skills learned through sports to

three specific areas: business, education and peace.

Track 5: Leading Locally and Globally

17781.402.5555


Women as Buyers

Deloitte developed half-day Women as buyers (Wab) workshops to give their professionals a better understanding of how women executives make corporate buying decisions. although they initially developed Wab to deepen the under-standing of women executives and give Deloitte a competitive advantage, the workshops deliv-ered other benefits: a greater appreciation for women colleagues and more men supporting their women’s initiative.


• get an overview of Deloitte’s women’s initia-tive and discuss specific learnings

• understand why an organization should en-gage male professionals in women’s initiatives

• learn why this program was developed and how it is used

Paul H. Silverglate is the National Director of the initiative for the advancement and retention of Women (WiN) at Deloitte & Touche LLP. He is the first male national director of Deloitte’s Women’s initiative.


The Retention and Advancement of Women Leaders

There are many barriers to the retention and advancement of women in business. There are also proven solutions that organizations and individuals can engage in to make a difference.

in this session, you will gain:

• an understanding of the business reasons organizations target the advancement of women leaders

• information on the barriers and success fac-tors essential for the advancement of women

• proven strategies to address barriers and build success factors

• information on customizing proven solutions for your current scenario

mary bennett is a partner at crowe Hor-wath LLP. She recently founded mLbennett consulting where she works with profes-sional services firms and other organiza-tions in organizational Development.


Winning in the Marketplace—Enhancing the ROI on your Gender Leadership Initiatives

Forward thinking companies have been investing in building women leaders through leadership development programs. more often than not, the companies’ investment leaves due to the structures and systems not changing. or the training is cen-tered on having women learn how to lead more like men, thus compromising the unique value proposition that women leaders can bring in terms of inclusion, vision and relationship-based cultures.


• strategies for growing and keeping women leaders and shifting organizational culture

• how to include men as allies, addressing unconscious bias genders

• how to build organizational leadership capa-bility by serving as faculty

Leslie Traub is President & chief executive officer of cook ross inc. With more than 25 years of experience leading diversity, in-clusion, and change management initiatives, Leslie creates sustainable systems of change.

Track 6: Best Practices in Developing Female Leaders


Significant Financial Growth: Unleashing Change in Perspectives and Voices

During challenging economic times, as well as in boom times, growth can often be created by focusing on what is right in front of you—in voices that have yet to be heard, and in perspectives not realized—internal and external stakeholders.


• proven methodologies that will allow you to realize incremental female revenue

• how to increase the pipeline of women lead-ers and decrease turnover

• how to transform your organizational culture

• to think strategically and create best practices that will engage customers and employees and result in financial success

Julie Gilbert is the founder and ceo of WoLF means business and the former SvP of innovation, WoLF and retail Training/Learning at best buy.

Wednesday, November 10 • 1:00 – 5:00PM

Getting Smart on Social Media

comfort with social media tools and strategy is no longer optional for anyone whose job entails en-hancing collaboration, managing change and grow-ing professional “personal” brands. Today’s leader will need to understand which social media tools best suit which purpose, from sharing thought leadership to career visibility to network-building.

Participants will learn how to effectively and strate-gically position themselves and others in the social media space via hands-on training using Twitter, video, social networking sites and other techniques.

in this workshop, you will learn:

• a better understanding of social media as a personal and organization business tool

• how to effectively leverage social media to complete initiatives and engage clients/cus-tomers

• how to strengthen your brand through social media

• best practices to benefit both your organiza-tional and personal profiles

Jennifer brown is ceo and Founder of Jennifer brown consulting. She is a career and social media expert who works with clients on crafting their personal brand in an online world.

From the Briefing to the Pitch! 7 Strategies for Becoming a Dynamic Speaker

research about gender and rhetoric shows that women need to be more strategic when gaining cred-ibility as the voice of authority. Participants will learn the key skills necessary to make successful presenta-tions that are memorable, whether speaking to inves-tors, boards, teams, groups or in conference settings. This workshop is designed for women executives, professionals and managers who present technical information or complex ideas. Participants will leave with action plans and outlines for presentations based on actual speaking situations.


• how to manage yourself and your material on a short timeline

• the minefields of PowerPoint presentations

• how to capture a listener using stories, anec-dotes, visual aids and current events

• techniques for managing Q&a when material is complex or controversial

Lois Phillips, Ph.D., is an organization communi-cations consultant with a practice that includes coaching, strategic planning, management train-ing and public speaking. She teaches negotiation skills to law students, women’s groups and clients.

Post-Summit workshops


1 ½ Day Post-Summit WorkshopsWednesday, November 10 • 1:00–5:00PMThursday, November 11 • 8:00AM–5:00PM

Maximizing Your Influence: Designed for Women Leaders

everyone can feel frustrated by their inability to be heard by others. Yet women cite this inability as an acute problem, which is a consistent and systemic feature of organizational life. Not being heard on equal footing with your male counterparts can impact their effectiveness and limit your ability to influence others. in this workshop, you will identify your preferred influence styles and strategies, while maintaining your authenticity and integrity.


• determine your preferred influence style, strengths and development opportunities

• interpret common communication patterns of men and women

• use techniques to build credibility in one-to-one and group interactions

madelyn Yucht is a Principal consultant at Linkage. She has over twenty years of experience working with organizations, teams and women leaders to create high-performance workforces and implement major change initiatives.

About the Summit producer

Linkage is a global organization development company that specializes in leadership development. We provide customized and packaged leadership, management, Hr, and oD solutions to organizations, leaders, and leadership teams seeking rapid, aggressive development of high-performing business models. our commitment is to bring you the

ideas, education, tools and processes that you need to transform your leaders—and your organization. To that end, Linkage provides a full range of services that maximize performance.

For details on Linkage’s wide array of programs, products, and services, visit www.linkageinc.com or contact a program advisor at 781.402.5555. Linkage is headquartered in burlington, massachusetts with operations in atlanta, New York, San Francisco and outside the U.S. in athens, bangalore, brussels, Hong Kong, istanbul, Johannesburg, Kuala Lumpur, Kuwait city, mexico city, Seoul, Shanghai, Singapore, Sydney.

Thank you to our sponsors and partners

Platinum corporate

For 175 years, mcKesson has been a healthcare industry leader with a mission to improve the health of the healthcare system. ranked 14th on the Fortune 500 with more than $93 billion in annual revenue, mcKesson is the nation’s leading healthcare services company, providing the pharmaceuticals, medical supplies, information and automation tech-nologies, resources and connections that improve care quality while reducing healthcare costs.

Gold

Media partners

19781.402.5555

Silver

Sponsorship opportunities are still available!

If your organization is interested in sponsorship opportunities, contact Dan Kirby at [email protected] or 781.402.5424.

Supporting organizations

Exhibitor

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REGISTRATION FORM

Please register me for the Women in Leadership Summit, November 8–10, 2010, for $1,525 (a 10% discount off of the full Summit fee), if registration is received on or before September 18, 2010. After September 18, 2010, the registration cost is $1,695.

Team discounts—Please register my team for the Women in Leadership Summit, November 8–10, 2010, according to the terms below:

Alumni package—Please register me for the Alumni Package (alumni status to be verified) for $1,295.

The Alumni Package includes:• the discounted registration rate of $1,295 (a 25% discount)• a 50% discount on post-Summit workshop registration

Post-Summit workshops• From the Briefing to the Pitch! 7 Strategies for Becoming a Dynamic

Speaker (11/10) with Summit— $395 without Summit—$495

• Getting Smart on Social Media (11/10) with Summit—$395 without Summit—$495

• Maximizing Your Influence: Designed for Women Leaders (11/10-11/11) with Summit— $895 without Summit—$1,395

Alumni get a 50% discount on post-Summit workshop registration.

Sponsorship information—Please contact me regarding sponsorship and exhibitor opportunities at the Women in Leadership Summit.

Please photocopy this form for additional individuals or team members.

NAME TITLE

COMPANY

ADDRESS

CITY/STATE/ZIP

PHONE E-MAIL

Payment method—Payment must be received at time of registration.

Check is enclosed for $_________. Please make checks payable to Link-age and remit to Linkage, ATTN: Accounts Receivable, 200 Wheeler Road, Burlington, MA 01803.

Credit card payment for $_________.

Visa MasterCard American Express Discover

CARD NUMBER EXPIRATION DATE

NAME ON CARD SIGNATURE

Payment policy—Payment must be paid in U.S. funds. Please make checks payable to Linkage.

Cancellation policy—A $275 administrative fee will be applied to any cancellation at any time. After September 24, 2010, cancellation of any and all registrations—and including “no shows”—is subject to the full Summit fee. An organization may substitute one executive for another at any time at no charge.

Only one discount may be applied per registration.

5-10 participants, $1,495/person

11-24 participants, $1,395/person

25+ participants, $1,295/person

HOW TO REGISTER

Phone 781.402.5555

Fax 781.402.5556

Mail Linkage 200 Wheeler Road Burlington, MA 01803

Web www.linkageinc.com/wil

HOTEL ACCOMMODATIONS

The Fairmont San Francisco950 Mason StreetSan Francisco, California 94108Phone 415.772.5000Fax 415.772.5013

Hotel rooms are NOT included in the Summit registration fee. A limited block of rooms is being held at the Fairmont San Francisco at a special reduced rate until October 18, 2010. When reserving your room be sure to mention that you are with Linkage.


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