2010 conference highlights an aceware webinar. how did we decide what to include? discussion during...
TRANSCRIPT
How did we decide what to include?
Discussion during session: ie, number of questions
Was there a lot of note-taking?Was it
newsworthy?
“Low Cost Marketing with Social Media” with Tami Norris
Don’t post anything that you . . . Wouldn’t want a customer to seeWouldn’t want a competitor to see
Digital Reputation ManagementSearch and monitor what is being said about you
Temporarily override Reg Fee Adjustment Validation
Alt + 4
“Student Manager – Duh, It really can do that?”
Fee adjustment with and without validation
View document stored on course screenBy right clicking the field
“Student Manager – Duh, It really can do that?”
Phil Graf gave us “37 ways to Increase Your Program
Registrations”
Pareto Principle:20% of the customers create 80% of the revenue
Focus on finding & satisfying these
customers!
Keeper Responsibilities
• Develop an Information Security Policy
• Securing Student Manager
• Protecting Customers from Identity Theft
• Training New Users
• Developing Data Entry Policies & Procedures
• Managing Data Backup Process
• Organizing & Supervising Updates
What is a function?• Displays a field not available in cursor• Format information• Perform calculations on data• Execute a specific task after the report runs
A few function basics• Parameters are separated by commas• You need opening (and closing) parens• When needed either single or double quotes will work• See SM Help for tons of info & help
ADDCRSE(cocrse, “cobegdate”)
Function Name
Required ParamentersRequired Parameters
Separating Comma Quotes
Parens
Using Email Module
A few questions to consider before hitting send . . .
Is your subject line5-8 words long
(max 40 characters)?
Have you proofreadfor spelling, dates,times and links?
Is your messageConcise?
Is your physicalmailing address and phone number listed?
Did you includeUnsubscribe instructions ?
Do you have aStrong
Call to action?
Are you prepared to handle responsesIn a timely manner?
Speed RegistrationMade a lot of folks smile!
Useful for large groups of students from one source,
with one payor, when everyone is
attending the same course
One report that caused ooohs & aaahs
Reports / Courses / CEU Reporting / Detailed Summary Report (additional reports)
We can’t fit it all inin just an hour!But we also covered . . .
• Conference Management
• Importing & Exporting
• Name Tags & Table Tents
• SM Physical Fitness