INDEPENDENT LIVING SERVICES ANNUAL REPORT 2010Independent Living Services

Independent Living Services is a nonprofit agency whose mission is to assist in making a better life possible for people with intellectual disabilities. Independent Living Services recognizes each person as different and provides an array of services to best meet individual needs while maximizing choice.

WHERE WE WORKIndependent Living Services employs over 375 people and supports the needs of over 200 people with

developmental and intellectual disabilities in seven counties in the state of Arkansas.

For more detailed and updated information about our ongoing work, please visit www.indliving.org.

FaulKnER COuntyAdministration, Group Homes, Apartments,Day Services, Waiver & Transportation

WHitE COuntyWaiver

PulasKi COuntyWaiver

ClEbuRnE COuntyWaiver

PERRy COuntyWaiver

COnWay COuntyWaiver

POPE COuntyWaiver

Van buREnWaiver

PROFilEs Profiles Enrichment Center, established in 1996, is a day program that provides adults with

developmental/intellectual disabilities the opportunity to further their learning either in a classroom environment or in a pre-vocational setting.

For more detailed and updated information about our ongoing work, please visit www.indliving.org.

aWaRDsPARTICIPANT OF THE YEAR Jonathan McSpaddenINSTRUCTOR OF THE YEAR Kim White

HEaltHy liFEstylE PROGRaMConsumers and staff participated in the “Pound for Pound Challenge” sponsored by The Biggest Loser. They pledged to lose 255 pounds by June 2010. For every pound our team loses The Biggest Loser sends a pound of food to our local food bank. As of May 2010, individuals at Profiles have lost over 220 pounds.

KaMP KaHunaKamp Kahuna was held May 24-28. Camp consisted of Groovy Pet Day, Carnival Day, Park Day, Water & Cookout Day, Talent Show Day and ended with a dance on Friday evening. Please visit www.indliving.org for pictures of this event.

GEnDER EtHniCityFemale 68 55% Caucasian 104 84%Male 55 45% African American 18 15%Total 123 Asian 1 1%

aGE20-30 37 31%31-40 19 15%41-50 33 27%51-60 26 21%61-70 6 5%70 & above 2 1%

PROFilEsPRODuCtiOnsCOnsERVatiOn EQuiValEnts995 Trees 409,500 gal. of water3,150 lb. of air pollutants 239,850 kW of electricity22,230 gal. of crude oil 193.5 ft3 of landfill space

PaPER RECyClinGARKANSAS STATE SUPREME COURT 30.5 tonsALL OTHER MISC. PAPER COLLECTED 20 tons

sHREDDinG VEnDORsConner & Sartain CPA Conway Chamber of CommerceConway District Court Farris AgencyJack, Nelson, Jones, Giles & Gregory Lamey ChiropracticShelter Insurance - Roe Henderson Rock-TennKordsmeier Furniture Conway Senior Adult CenterIndependent Living Services James O. Wyre, III P.A.

OutsOuRCE COntRaCt & PaPER VEnDORsAcxiom Arkansas State Supreme CourtCity of Conway Sanitation Department Crystal Hill Elementary Magnet SchoolLeather Brothers, Inc. Nypro-AshvilleRock-Tenn Conway Chamber of CommerceLog Cabin Democrat Independent Living ServicesTaste of Home Food Show

MilEstOnEsArkansas Recycling Center: Board of Directors Joey RiversNew Employee of the Year Carla MosherSurpassed the 100 ton mark for total paper diverted from the landfill.

PROGRaMsnEW FaCEs in CasE ManaGEMEntKalEb baRREtt Kaleb worked as a Client Delivery Analyst for Acxiom Corporation in Conway for twelve years before taking a job at Independent Living Services. After college Mr. Barret worked for Integrity, Inc., a Little Rock-based community services organization providing health care, rehabilitative and child care services.

JEnniFER HEnnEssEE Prior to her promotion to Case Manager, Ms. Hennessey worked a variety of positions at Florentz Estates while studying Sociology and Psychology at the University of Central Arkansas. She is officemates with Carlila Embry at Profiles Enrichment Center.

DaViD EDWaRDs Prior to his promotion to Case Manager, David worked as a Direct Support Professional at Profiles Productions and Florentz Estates for nearly two years. David attends New Life Church and has been married for three and a half years.

WaiVERPEOPlE sERVED 160

REsiDEntialCaPaCity tO sERVE 72 CuRREntly sERVinG 68GEnDER EtHniCityFemale 36 53% Caucasian 60 88%Male 32 47% African American 8 12%

aGE20-30 15 22%31-40 13 19%41-50 15 22%51-60 15 22%61-70 7 10%70 & above 1 1%

GROuP HOMEs Ross, Reynolds, Patterson, Dennison, South BoulevardaPaRtMEnts Conway Apartments, Greenbrier Apartments, Florentz EstatesiCF/MR Creative Living

For more detailed and updated information about our ongoing work, please visit www.indliving.org.

OutREaCHCOnWay REGiOnal HOsPitalConsumers who attend the Profiles Day Program, a part of Independent Living Services, recently donated 11 memory boxes to the Conway Regional Perinatal Bereavement program. The boxes were made as part of a special interest class taught by art instructor David Antonio and volunteer Joyce White.

Independent Living Services consumers also provided get-well cards for children experiencing outpatient surgery at Conway Regional as well as birthday cards for homebound patients.

KnittinG FOR nOGGinsThe hat knitting class at Profiles Enrichment Center knitted and donated over 200 hats to the Arkansas Children’s Hopsital last year.

Haiti REliEFConsumers at Profiles Enrichment Center sold Valentine’s Day treats to raise money for the Haiti relief effort. Sara Storts and Andrea Holmes, on behalf of the Consumer Council, presented a $203.00 check to the American Red Cross of Greater Arkansas.

st. PEtERs FOOD DRiVEOur consumers were able to collect and donate over 75 pounds of food.

baCK tO sCHOOl DRiVECollected school supplies for children at Guy-Perkins.

HOsPiCE VOluntEERinGFive ladies who attend Profiles Enrichment Center, a day program for adults who have developmental disabilities, recently received their certificates for completing their training to become Arkansas Hospice Volunteers. The ladies will be visiting hospice patients in local nursing homes.

For more detailed and updated information about our ongoing work, please visit www.indliving.org.

PaRtiCiPatiOn

For more detailed and updated information about our ongoing work, please visit www.indliving.org.

sPECial OlyMPiCsThe Independent Living Services Special Olympics team represented Independent Living Services well at the State Games in Searcy, Arkansas May 20th – 22nd. Event details and awards received are listed below.

Gold Medals (19) Silver Medals (17) Bronze Medals (9)

track and FieldAmy - 4 x 100m relay – Silver – 50m dash – Gold – 100m dash – Silver | Michelle - 4 x 100m relay – Silver – 400m dash – Gold – Standing Long Jump – Gold | LaShanda - 4 x 100m relay – Silver – 200m dash – Silver – Running Long Jump – Gold | Brandi - 4 x 100m relay – Silver – 100m walk – Bronze | Victoria - Softball Throw – Silver – 400m walk – Gold | Kim - Softball Throw – Silver – 400m walk – Silver | Dale W – Softball Throw – Gold – 100m walk – Bronze | Andrew -400m dash – Bronze – 100m dash – Gold | Tamara - Shot Put – Gold – 400m walk – Bronze | John L – 400m walk – Silver – 800m walk – Gold | Terry - 400m walk – Gold | James -100m manual wheelchair race – Gold | Charles - Softball Throw – Gold – Standing Long Jump – Silver | Thomas - Standing Long Jump – Silver – 400m walk – Bronze | Daryl - 400m dash – Bronze – Standing Long Jump – Gold | John R – 50m dash – Silver – 100m dash – Silver | Bralon -Running Long Jump – Silver – 50m dash – Gold | Ricky -Softball Throw – Bronze – 100m walk – Silver

bocce ballDebbie B & Richard B - Mixed Doubles – Gold |Debbie B & Brenda B – Female Doubles – Gold

Unified BocceRobbie M & Tom B – Bronze | Jenny G & Sandy D – Silver

softballWesley E, Charles N, David N, Lewis H, Kyle B, Bart M, Al C, Gene H, George B & Rodney D – Gold

aCtsThe Acting Creates Therapeutic Success Program, sponsored by the UCA Occupational Therapy Department, provides opportunities in performing arts for many of our consumers. Thanks to the efforts of over 25 Occupational Therapy graduate students and our visual arts program at Profiles Enrichment Center, last year’s performance was a success.

RObERt R bROWn CaMPTen of our consumers participated in this year’s Robert R. Brown Session held at Camp Mitchell on Petit Jean Mountain. These sessions are designed as both a retreat and as a social and recreational outlet.

HuMan REsOuRCEs

For more detailed and updated information about our ongoing work, please visit www.indliving.org.

EMPlOyEEsFull-tiME 98PaRt-tiME 252tOtal 350

tRaininG # COuRsEs # PEOPlE SUPERVISOR 1 26ADULT COMPANION 2 56NEW HIRE 35 214TRANSPORTATION 9 38PROFILES 22 240MISCELLANEOUS 31 148CPR/fIRST AID 37 177*tOtal tRaininG 137 1147

aWaRDsJackie fliss Finalist for the Arkansas Business Nonprofit Executive of the Year AwardClara Anderson Nominated for the Arkansas Waiver Association’s DSP of the Year AwardClara Anderson Full-time Employee of the Year AwardCarla Mosher New Full-time Employee of the Year AwardConnie Bien New Part-time Employee of the Year AwardMarlene Andrey Part-time Employee of the Year Award

COnFEREnCEs attEnDEDBeyond the Borders CERT - Community Emergency Response TeamANCOR Conference Arkansas Waiver Association Handle With Care EEOC Annual Training Emergency Management for Disability ProvidersDDPA Annual Conference FMLA Employment Training Sensory Integration & BehaviorATA Annual Training NISCH Training Technology & Curriculum AccessOSHA Training CARF Training Geriatrics SymposiumUnderstanding APS Ethics Special NutritionAging: Body and Mind Transition Training Autism TrainingPost Secondary Education for Individuals with Developmental Disabilities

*100% of Direct Line Employees are certified in CPR/First Aid

Full-tiME PaRt-tiME

lEaDERsHiPJackie Fliss Executive DirectorCindy Edwards Financial DirectorBarbara Spradlin Program DirectorEvelyn Fecher-Ward Program DirectorKathy Weatherl Director of Day ServicesOnlea Dickey Director of NursingPat Blanscet-Toler Creative LivingElissa Douglas Human Resources DirectorBobby M Kelly III Development

aDMinistRatiOnCindy LudfordKim Roberson Carol BarnhouseCathy AcreKathleen AtkinsSen. Gilbert BakerPatsy BrannanChris EvansGabe GentryKaren HeathDouglas HoffmanRodney Matheney

Patty MontgomeryCharles NabholzMickey PrincePreston ScrogginMary SmithEric TreatEdgar TylerAlan WhiteNancy Williams

ils bOaRD OF DiRECtORs

For more detailed and updated information about our ongoing work, please visit www.indliving.org.

Cathy AcreCharles NabholzShirley Price

Barbara SpradlinNancy WilliamsCharles Nabholz

GREEnbRiER bOaRD OF DiRECtORs

Artie JonesSharon MohammedPatty MontgomeryShawn ReaEd Smith

Nina SmithEd SmithSharon MohammedNina Smith

CREatiVE liVinG bOaRD OF DiRECtORs

FlOREntZ EstatEs bOaRD OF DiRECtORsNancy WilliamsCindy LudfordPeggy Schneider

Robert Wright Calvin PriceEvelyn Fecher-Ward

inDEPEnDEnt

tRansPORtatiOnWith no public transportation in Faulkner County, our consumers depend on our fleet of over 30 vehicles for transportation

to employment opportunities, social activities, medical appointments, shopping trips and volunteer opportunities.

COMMunity PaRtnERsHiPsIndependent Living Services has coordinated transportation activities with the Boys and Girls Club of Faulkner County as well as the Faulkner County Council on Developmental Disabilities.

GRantsSECTION 5317 - ELDERLY PERSONS WITH DISABILITIES GRANTFunds from this grant were used to help purhcase a new 2009 Ford 450 Medium Cutaway Bus, 19 seat with 1 wheelchair. This vehicle provides tranporation to consumers living in the Green-brier area.

SECTION 5310 - CAPITAL ASSISTANCE PROGRAMThis project will replace an aging seven passenger minivan located at Ross House group home. Once acquired, the van will be used for shopping, medical, personal and recreational purposes.

VEHiClEs

FTA VehiclesDodge - SVC 2002 Patterson House Good 62,083Dodge - SVC 2002 Creative Living Good 67,647Chevy - MPV 2004 Conway Apartments Good 64,835Ford - MBUS 2005 Creative Living Good 56,380Ford - MBUS 2005 Conway Apartments Good 83,959Ford - MBUS 2006 Florentz Estates Good 33,482Ford - MBUS 2007 Conway Apartments Good 25,324Ford - MBUS 2008 Profiles Good 10,663Ford - MBUS 2008 Conway Apartments Good 14,270Ford - SV 2009 Conway Apartments Good 17,443

For more detailed and updated information about our ongoing work, please visit www.indliving.org.

aCCREDitatiOn & liCEnsinGCaRFCARF is an independent, nonprofit accrediting body whose mission is to promote the quality, value, and optimal outcomes of services through a consultative accreditation process that centers on enhancing the lives of the per-sons served.

Independent Living Services is accredited by CARF until May 2011 for the following services:

Community Services: Community Housing•Community Services: Community Integration•Community Services: Supported Living•Employment Services: Organizational Employment Services•

aCs WaiVER CERtiFiCatiOnUnder the provisions of Act 348 of 1985, the Division of Developmental Disabilities Services certified that Independent Living Services has met the requirements for Regular Certification for the following ACS Waiver services: case management, supportive living, adaptive equipment, consultation services, crisis in-tervention, environmental modifications, respite, specialized medical supplies, supplemental support, supported employment.

sOutHWEst HOusinG COMPlianCEThe following facilities received “Above Average” ratings: Sheltered Living Services (Patterson House), ILS Apart-ments and Ross House

DEVElOPMEntEMail MaRKEtinGIndependent Living Services has made the switch from quarterly print newsletters to more efficient email updates. Depending on the availability of content, e-mail updates are scheduled to run anywhere between once per month to once per week.

The move to e-mail updates will save Independent Living Services several thousand dollars per year. Information distributed through our e-mails may also be found on our blog at www.indliv-ing.org. Please visit www.indliving.org to add yourself to our e-mail list.

GiVinGEMPLOYEE GIVING PROGRAM & AUTOMATIC MONTHLY GIVINGIn an effort to make the giving process easier, the employee giving program and an automatic monthly giving option has been made available. The employee giving program allows our employ-ees to donate through payroll deductions while the automatic monthly giving option enables our donors to donate a pre-determined amount on a monthly basis without writing checks.

sOCialOur social networking strategy is as strong as ever. Social media channels such as Facebook, Twitter, Flickr and YouTube have allowed us to reach more people than ever.

fIND www.facebook.com/independentlivingservices FOLLOW www.twitter.com/indlivingserv SUBSCRIBE www.youtube.com/indliving

GOlF ball DROPThe proceeds from the 5th Annual Golf Ball Drop were used to help purchase one handicap accessible vehicle — 2009 Ford 450 Medium Cutaway Bus, 19 seat with 1 wheelchair. The 5th Annual Golf Ball Drop raised over $15,000 last year.

SponsorsFarris Agency Philadelphia Insurance Companies Conner & Sartain CPANabholz Construction Gilbert Baker for U.S. Senate Hagan-Newkirk FinancialConway Gastroenterology & Endoscopy

For more detailed and updated information about our ongoing work, please visit www.indliving.org.

FinanCEs REVEnuEFEDERal $6,004,129 92%statE 3,188 >1%PRiVatE Pay 375,028 6% OtHER 122,175 2%

tOtal $6,504,520

EXPEnsEsPERsOnnEl $4,885,068 81%OCCuPanCy 456,333 8%PROGRaMs & OtHER 679,311 11%

tOtal $6,020,712

nEt inCOME $483,808

For more detailed and updated information about our ongoing work, please visit www.indliving.org.

FEDERal

PRiVatE

OtHER

PERsOnnEl

OCCuPanCy

PROGRaMs & OtHER

DOnORsWe hold an extraordinary amount of gratitude to those sho have so generously supported

the Independent Living Services Foundation over the past year.

GOlF ball DROP sPOnsORsSenator Gilbert BakerFarris AgencyConner & Sartain, CPAPhiladelphia Insurance CompaniesNabholz ConstructionHagan-Newkirk Financial ServicesConway Gastroenterology & EndoscopyCovington Properties

40.40 CaMPaiGnJack BellJames and Peggy SchneiderJackie flissStuart and Elissa DouglasCharles NabholzBarbara Spradlin

PlEDGEsRebecca HarrisGabe Gentry

EMPlOyEE GiVinGKathy WeatherlBobby M Kelly IIITatania WhiteMaria StricklandLacie VazquezOnlea DickeyMary ParksJackie flissEvelyn Fecher-WardJohann PhilmonKristina McGeeLisa BradleyLawanda WhitakerAlisabeth LewisMaria WilbanksCindy EdwardsYolanda Taylor Sherrel GivensDawn LoewCourtney LuckElissa DouglasSindy GomesJennifer RooneyMarilyn WoodsJennifer HubbardSharkayla Toombs

sPECial OlyMPiCsFletcher LowryJudy Cook

aRtsLois and LeAnn Neal

Representative Linda TylerGavin McCallisterAshley BlackDebbie JonesLouis AmbersLynn CampbellJennifer SiebenmorgenCathy AcreCarolyn BarnhouseDavid WardlawSteve & Justin HofherrRuthie EasterwoodTom UmphressDarlene BittleGranger DavisCharles NabholzJo Ann HoytCourtney SpradlinJamie SpradlinJake SpradlinMarley SpradlinBarbara SpradlinSally BrickheadBecky HarrisDoug AllenHaddon BrownBeverly TallentEd SmithBob & Sharon JonesAnne ThorntonJacqueline KordsmeierBill SimmonsBrett CarrollNate PulleyJoyce SwineaGelene BatesAudie & Elizabeth LynchJerry & Mona DallasNancy WIlliamsCalvin PriceDennie CoatsDuane FecherPamela JonesSkeet & Mary Jane MorseMegan WoodsTabatha GunnelsLana CouchRoyanne ForemanKathleen GuionJim WeatherlAmber FulmerHolly GodwinJim TolerMichael JonesBilly HoytTim NabholzJoanna Nabholz

Jeremy LedbetterGloria RutherfordLee OwensSteven ThackerPat HowardPam JonesMary ParksMarieda PriestJohn GordonNancy WrightLaura EalySunny FosheeStanley FosheeJoyce ChangJohn GordonSonny & Judy MillerMarcia MontgomeryPatricia AthaBuster LackeyJennifer HiegelLori frenoChristina BrownMaria HoskinsJennifer PrinceDixie BrysonDonny & Kristie StacksRegions BankRobert & Amy IrbyGlenna FecherLonnie WilliamsBrad HegemanBill HannahBill HolmesDonny SheltonStuart SchichtlKeller SchichtlMark SeiterRodney ToddJeneal WiedowerTravis MulhearnAshley BennettDaniel DerdenAlan WhiteJanet GrayChase WilliamsJanet GrayAngela AllenLeslie DavenportChristina HornConway Noon OptimistsJames LemleyPeter HoyleJoey ClarkMichael HammonsJeff Turnage Brannon CloerLesley Bingham

Robin CunninghamJoannie ShearerRandy TurnerCarole CromerChester MartinDavid SmithLee BatesKathleen AtkinsDavid & Cindy EdwardsRebecca HallKevin HillWilliam BuntingWarren PearsonJeanne WilsonDeanna JohnsonDanny PowellFreed DuncanOdell Embry Jr.William LigonRandy VerserJames FecherDavid WardlawJim & Gladys HarrisCarter flissJax flissLana CouchChuck HarrisJimmy HarrisLarry FlissBreana CouchJennifer CouchBritany HarrisAshley HarrisKenny HarrisMark WilckenJack BellTina BellTerri BartleyJeremy BartleyMargaret DavisTrey FarrisCathy WhiteBruce & Linda WillLes & Pat MoodTravis MoodYolanda TaylorMark HillNancy SpurrLes DavisDavid NabholzBecky MosesTracy ChambersCindy HambuchenMickey PrinceDeb HarrisRandy DurdinAndrea Parks

Rebecca JacksonAndrew EvansHerb EvansHerb Evans IIIReggie DavenportSharon MohammedJimmy JacksonBelinda LockettMargie BenetzLori JacksonPauline NorthingtonKim SimmonsCarole SmithJanie WatkinsRomona KoonceJim & Clara AndersonLonna SimmonsGail BraleyPatty MontgomeryBill PryorSusan ScheeDina IfrahWendy SmithJoan MarelandDon BusseyZack DayerMichael GibbsDaniel AllenBonner SmithSarah ShewmakerDebbie RenfrowMandy RendwineWes DysonDamon NeiserRoy EricksonGeorge BrattonBrenda SmithDon HendersonThomas AndersonGlenn RegaFran MauldinCourtnie PledgerPat RobinsonCindi WiedwoerLindsey LudfordMary Ann PatthoffJosh LudfordJoel LudfordBill TisdaleBobby WaltonAshley EmbryMarie PinterJustin & Cathy Acre

COntaCt usIndependent Living Services employs over 375 people and supports the needs of over 200 people with developmental and intellectual disabilities in seven counties in the state of Arkansas.

MailinG aDDREss

PO Box 1070 | Conway, Arkansas 72033

PHysiCal aDDREss

Administration Office 1615 Independence Street | Conway, Arkansas 72034

HR & Development 1105 Deer Street | Conway, Arkansas 72034

Profiles 1105 Deer Street | Conway, Arkansas 72034

Profiles Productions 1105 Jims Lane | Conway, Arkansas 72034

PHOnE

Administration Office 501.327.5234HR & Development 501.329.8249Profiles 501.327.5883Profiles Productions 501.328.5019

OnlinE

Website www.indliving.orgFacebook www.facebook.com/IndependentLivingServicesTwitter www.twitter.com/indlivingservYouTube www.youtube.com/indlivingFlickr www.flickr.com/IndependentLivingServices

For more detailed and updated information about our ongoing work, please visit www.indliving.org.

suPPORt OuR WORK

For more detailed and updated information about our ongoing work, please visit www.indliving.org.

HOW yOu Can HElP

No matter how small, your gift of time or money can make a difference in our mission to enable people with devel-opmental and intellectual disabilities live as independently as possible in the community.

For more information, please visit indliving.org/give.

The Independent Living Services Foundation is dependent on the involvement and generosity of people like you. Every donation, no matter the size, can make an impact on the lives of people with developmental disabilities in central Arkansas.

tRansPORtatiOn With no public transportation available in central Arkansas, our consumers rely on our fleet of over 30 vehicles for transporation to medical appointments, employment and volunteer opportu-nities, shopping trips and to other necessary destinations.

The Independent Living Services Foundation is used primarily to fund our transportation program so that our consumers may live a productive and independent life in central Arkansas.

PROGRaMsThe Independent Living Services Foundation is also used to expand existing programs and to create new programs.

COntaCt usA member of our development team would be happy to answer any questions you may have and discuss how you can become more involved. To learn more, please contact Bobby M Kelly III at 501.329.8249 x 102.