You have been awarded for successfully demonstrating the

GSK Expectation Communication SITUATION: Sharing of success story (May e-updated) ACTION: Susanne put forward a recent

success of a very difficult to access KEE Medical Oncologist who, post

a national speaker tour put a patient on Tykerb in our targeted patient segment (2nd line MBC) for

the first time in this setting. RESULT: Susanne, you engaged

actively with the Medical Oncologist prior to the meeting

(helping get participants), during the evening, and post meeting.

Well done and I’m sure this is only the beginning with this Key

External Expert Medical Oncologist

Nominated by Theo Antonopoulos National Oncology Sales Manager

You have been awarded for successfully demonstrating the

GSK Expectation Team Work

SITUATION: Susanne did a fantastic handover job on my

return from maternity leave. Even though she was returning to her

GP role, she continued to keep me updated with field intelligence

relating to the Oncology business uncovered during her retail

pharmacy visits. ACTION: Susanne was uncovered pertinent

information regarding supply of key competitor stock to a key

account. RESULT: This information has enabled me to go

uncover key treatment and prescribing information. Given

IMS competitor data is not broken down to store level, Susanne’s

information has saved invaluable time and aided in targeting the

right customer in a timely manner

Nominated by Sascha Newmarch Oncology Specialist Rep

You have been awarded for successfully demonstrating the

GSK Expectation Team Work

SITUATION: Susanne is my GSK territory buddy and diligently

collects valuable territory information on our customers.

ACTION: She shares these valuable insights with her team

colleagues and importantly updates our CRM details as well. RESULT: Due to her

ongoing diligence she greatly assists her territory buddies in

accessing customers and maintaining accurate records.

Well done Susanne, many thanks for your efforts and

great business acumen

Nominated by Franca Spizzo GP Representative

You have been awarded for successfully demonstrating the

GSK Expectation Team Work

SITUATION: A very busy time a the end of the year. ACTION:

Excellent teamwork and communication in completing

the SA GSK business plan. RESULT: Excellent preparation

for next year in a business planning sense.

Nominated by Lindsay Prodea

GP Representative

You have been awarded for successfully demonstrating the

GSK Expectation Team Work SITUATION: The SA GSK Team were

instructed to organise 7 meetings for a new product in a very short time

frame, requiring the team to liaise with venues, specialists and filling out a lot

of different forms (speaker request forms, etc). ACTION: As the other

members of the GSK Team had been called away to various training sessions

in Melbourne which were very time consuming, Susanne volunteered a

large amount of her own time to contact venues, organise forms, and

liaise with the Urology Specialist Rep to ensure that there were specialist

speakers for these meetings RESULT: In taking on this extra

responsibility, a huge amount of time was saved for the other team members. This was especially

appreciated considering that it was at the end of Susanne’s role in the GSK team before she moved to Oncology, and therefore she fit this in around all of the other handover procedures she was required to do – Thanks Susanne!

Nominated by Lindsay Prodea GP Representative

You have been awarded for successfully demonstrating the

GSK Expectation Team Work

SUSANNE: Thank you for your hard work in help out the SA GSK team by populating the new business plan template with brand strategies & also

inserting all of the information from our brainstorm session around SWOT analysis and

tactics for 2011. This would have taken you several hours and has saved a large amount of work for Kristian and myself so that we can now update it

with our territory specific tactics. At such a busy time of

year, your help is greatly appreciated

Nominated by Lindsay Prodea

GP Representative