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2 nd UGBS Conference on Business and Development Date: 28 th – 31 st July 2014 Venue: University of Ghana Business School, Accra, Ghana Theme: Sustainability and Enterprise Development HEADLINE SPONSOR: First Capital Plus Bank, Ghana Conference Schedule 1 Conference Programme [Type the document subtitle]

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2nd UGBS Conference on Business and Development

Date: 28th – 31st July 2014 Venue: University of Ghana Business School, Accra, Ghana

Theme: Sustainability and Enterprise Development

HEADLINE SPONSOR: First Capital Plus Bank, Ghana

Conference Schedule 1

Conference Programme [Type the document subtitle]

2nd UGBS Conference on Business and Development

Date: 28th – 31st July 2014 Venue: University of Ghana Business School, Accra, Ghana

Theme: Sustainability and Enterprise Development

HEADLINE SPONSOR: First Capital Plus Bank, Ghana

Conference Schedule 2

Conference Schedule

Tuesday 29th July, 2014

0730 Registration CONFERENCE OPENING 0800 Performance by Ghana Dance Ensemble 0800 – 0830 Students/Staff/Faculty/ Guests Seated 0845 Arrival of Guest of Honour 0900 – 0910 Introduction of Chairperson & Conference Introduction

Dean, UGBS, Professor Kwame Ameyaw Domfeh 0910 – 0915 Chairperson’s Response

Pro-Vice-Chancellor (ORID) Professor John Owusu Gyapong 0915 – 0920 Welcome Address

Interim Provost, College of Humanities, Prof. Agyei-Mensah 0920 – 0930 Editors’ Report Dr. Lord Mensah, UGBS 0930 – 1000 Keynote Address Theme: Sustainability and Enterprise Development Mr. John Kofi Mensah, Managing Director, FCP Bank, 1000 – 1005 Chairperson’s Closing Remarks 1005 – 1010 Vote of Thanks by Mrs. Agyapomaa Gyeke-Dako 1010 – 1045 Photography & Tea Break

Conference Chair

Professor John Owusu Gyapong, Pro-Vice-Chancellor (ORID), University of Ghana

MC: Dr. Aminu-Sanda

2nd UGBS Conference on Business and Development

Date: 28th – 31st July 2014 Venue: University of Ghana Business School, Accra, Ghana

Theme: Sustainability and Enterprise Development

HEADLINE SPONSOR: First Capital Plus Bank, Ghana

Conference Schedule 3

Tuesday 29th July 2014

1100 – 1230 Breakout Session 1 Tracks AB – Accounting and Finance (Room F4)

Track C– Marketing and Entrepreneurship (Room F5) Track E – Organisation and Human Resource Management (Room G2) Track F1 – Health Services Management and Sustainability (Room G1) 1230 – 1345 Lunch 1400 – 1700 The Pitch (Room B); Quantitative methods workshop on ‘R’ (Room F4) Wednesday 30th July, 2014

0730 – 0830 Registration 0830 – 1010 Bank of Ghana Panel Session (Auditorium)

Theme: Sustainable Microfinance 1010 – 1030 Tea Break 1030 – 1230 Bank of Ghana Panel Session (Auditorium)

Theme: Sustainable Microfinance 1230 – 1345 Lunch 1400 – 1700 The Pitch; Quantitative methods workshop on ‘R’ (Room F4) Thursday 31st July, 2014

0730 – 0830 Registration 0830 – 1000 Breakout Session 2

Tracks AB – Accounting and Finance (Room F4) Track D - Operations and Management Information Systems (Room F6)

Business Management Reviews (Room F5) 1000 – 1030 Tea Break

1030 – 1200 Breakout Session 3

Track C1-C2 – Marketing and Entrepreneurship (Room G1) Tracks F2&F3 - (Room G3)

Business Management Reviews (Room F5) 1200 – 1300 Spirituality and Sustainability Panel Session (Auditorium) and Closing Ceremony 1230 – 1345 Lunch

1400 – 1700 Quantitative methods workshop on ‘R’ (Room F4)

2nd UGBS Conference on Business and Development

Date: 28th – 31st July 2014 Venue: University of Ghana Business School, Accra, Ghana

Theme: Sustainability and Enterprise Development

HEADLINE SPONSOR: First Capital Plus Bank, Ghana

Conference Schedule 4

Breakout Sessions

Tuesday 29th July, 2014

1100 – 1230 Breakout Session 1 Tracks AB – Accounting and Finance (Room F4)

1. Export Diversification and Economic Growth in Sub-Saharan Africa

2. Volatility Forecasts of Inflation in the WAMZ Area: Single-Digit Inflation Convergence Criterion

3. Forecasting Share Prices on the Ghana Stock Exchange

4. Corporate Social Responsibility (CSR) Reporting Assurance in Ghana: The Perspective of the Big 4

Accounting Firms

Track C - Marketing and Entrepreneurship (Room F5) 1. Customer Brand Trust for Sustainable Development in the 3rd World: The Role of Emotional and

Functional Brand Attributes

2. Impact of Bounded Rationality and Information Asymmetry on Brand Choice, Satisfaction, and Customer Switching Behavior in Financial Services

3. An Experimental Study on Communicating Corporate Social Responsibility to Consumers on the Product Label

4. How celebrity endorsement affects consumer behaviour in the Telecommunication industry in

Northern Ghana: a case of MTN Ghana

5. Market Orientation and Corporate Social Responsibility Relationship with Banks’ Profitability Track D - Operations and Management Information Systems (Room F6)

1. Reducing Delays In Healthcare- A Queuing Theory Approach

2. Economic Sustainability in the Ghanaian Banking Sector: An Application of TOPSIS

3. Considering Favourability Indices as Part of the Malmquist Index

4. Spectral Decomposition of Investment Risk: Ghana Verses the USA

Track E– Organisation and Human Resource Management (Room G1)

1. Effective Organizational Culture Model for Retail Banks in Ghana

2. Integrating Self and Other Performance Perspectives to Evaluate the Cross Cultural Manager

3. Understanding the Effect of Workload on Job Satisfaction of Tellers in Ghanaian Retail Bank

4. Structural Empowerment Activities Enhancing Frontline Employees’ Task Performance in Ghanaian Retail Banks

5. The Influence of Psychological Factors on Career Development: The Moderating Role of Organisational Support.

6. Examining Gender Equity Research in Ghanaian Mines: A Meta–Analytical Approach

2nd UGBS Conference on Business and Development

Date: 28th – 31st July 2014 Venue: University of Ghana Business School, Accra, Ghana

Theme: Sustainability and Enterprise Development

HEADLINE SPONSOR: First Capital Plus Bank, Ghana

Conference Schedule 5

2nd UGBS Conference on Business and Development

Date: 28th – 31st July 2014 Venue: University of Ghana Business School, Accra, Ghana

Theme: Sustainability and Enterprise Development

HEADLINE SPONSOR: First Capital Plus Bank, Ghana

Conference Schedule 6

Thursday 31st July, 2014

0830 – 1000 Breakout Session 2 Tracks AB – Accounting and Finance (Room F4)

1. Financial Innovations and Economic Growth in Ghana: Evidence From Autoregressive Distributive Lags

(ARDL) and Granger Causality Approaches

2. The Institutional and Regulatory Framework of Cooperative Societies: Implications for Credit Unions

in Ghana.

3. Spectral Decomposition of Investment Risk: Ghana Verses the USA

4. Exchange Rate Forecasting in the WAMZ: A Comparison of Forecast Performance of Time Series

Models

5. Developing Financially Sustainable Small and Medium Scale Enterprises in Ghana: Does Tax Planning

Help?

Track F1 – Health Services Management and Sustainability 1. Health Workers Experience of Violent Assaults and Risk Assessment of Mental Hospitals: Implications

for Sustainable Mental Healthcare Delivery in Ghana

2. Organisational Commitment: A Factor Analysis of Public Sector Nurses in Ghana

3. External Support, Psychosocial State and Perception of Care from Primary Caregivers: A Study of AIDS Orphans in Ghana

4. Understanding the Vulnerability of Adolescence to HIV/AIDS in Ghana: Evidence from the Techiman Municipality

5. National Health Insurance Scheme Capitation and Patients' Satisfaction with Service Quality in Public Hospitals in the Ashanti Region of Ghana

6. Are Insured Patients Given Poorer Quality Services Compared to Uninsured Patients in Ghana’s Hospitals?

7. Educating Workers on the Role of Effective Health, Safety, Environment and Quality (Hseq) Management System in Ghana's Oil Retail Industry

Thursday 31st July, 2014

1030 – 1200 Breakout Session 3 Tracks AB – Accounting and Finance (Room F4)

1. The Influence of Institutional Characteristics on Audit Quality in Ghana

2. The Effect of Internal Audit Quality on Earnings Management of Listed Firms in Ghana

3. Developing financially sustainable Small and Medium Scale Enterprises in Ghana: Does Tax Planning

Help?

4. Risk Disclosures in the Annual Reports of Firms in Ghana

2nd UGBS Conference on Business and Development

Date: 28th – 31st July 2014 Venue: University of Ghana Business School, Accra, Ghana

Theme: Sustainability and Enterprise Development

HEADLINE SPONSOR: First Capital Plus Bank, Ghana

Conference Schedule 7

5. Developing Sustainable Small and Medium Scale Enterprises in Ghana: The Role of Computerized

Accounting Information Systems

Track C - Marketing and Entrepreneurship (Room G1)

1. Cultural Dimension in Marketing Managers Decision Making: An application of Geert Hofstede Indices for Ghana

2. Sustaining Customer Loyalty in Ghana's Banking Industry: What the Customers Want

3. Value-Added-Partnership (VAP) Strategy- A Necessary Ingredient for Managing, Growing and

Developing a Sustainable and Competitive Global Business

4. Female Entrepreneurship in Ghana: Strategies for Coping with Challenges Tracks F2 & F3 - Public Administration and Health Services Management (Room G3 and G2)

1. The political challenge of protecting the poorest: insights from the Ghana School Feeding Program

2. Exploring The Role of Key Activities within National Innovation Systems (NIS) in Achieving Innovation Capability: Ghana’s Experience

3. An Ecumenical-based Study on the Lack of Provision of Social Welfare Support in Oil Rich African states – A Case Study of Nigeria

4. Climate Change and Conflicts Over Access to Livelihood Resources in Africa: The Case of Fulani Pastoralists in Ghana

5. Banking Sector Response to Climate Change in Ghana: The Experience of Access Bank Ghana

6. Climate Change and Smallholder Farmer Livelihood in the Adaklu District of the Volta Region of Ghana

7. Climate Change and Business Education in Ghana: A Study of the University of Ghana Business School

8. Performance Audit And Compliance In Local Government Administration In Ghana: Evidence From The Functional Organizational Assessment Tool

9. Managing External Financial Transfers for Decentralized Development in Ghana: A Comparative Study of the District Assemblies Common Fund (DACF) and the District Development Facility (DDF)

2nd UGBS Conference on Business and Development

Date: 28th – 31st July 2014 Venue: University of Ghana Business School, Accra, Ghana

Theme: Sustainability and Enterprise Development

HEADLINE SPONSOR: First Capital Plus Bank, Ghana

Conference Schedule 8

2nd UGBS Conference on Business and Development

Date: 28th – 31st July 2014 Venue: University of Ghana Business School, Accra, Ghana

Theme: Sustainability and Enterprise Development

HEADLINE SPONSOR: First Capital Plus Bank, Ghana

Chairs of Tracks, Workshop and Forum 9

Chairs of Tracks, Workshop and Forum

Conference Co-Chairs

Professor John Owusu Gyapong, Pro-Vice-Chancellor (ORID), University of Ghana

Professor Kwame A. Domfeh, Dean, University of Ghana Business School

Coordinating Chairs

Professor Joshua Yindenaba Abor, Vice-Dean, UGBS, [[email protected]]

Mrs. Stella Dovlo, Executive Secretary, UGBS [[email protected]]

Submission Editors

Dr. Mohammed Aminu-Sanda, UGBS, [[email protected]]

Dr. Richard Boateng, UGBS, [[email protected]]

Dr. Lord Mensah, UGBS, [[email protected]]

Dr. Kobby Mensah, UGBS, [[email protected]]

Dr. Mohammed Amidu, UGBS, [[email protected]]

Tracks A-B: Accounting and Finance

Dr. Joseph Mensah Onumah, UGBS [[email protected]]

Dr. Samuel N.Y Simpson, UGBS [[email protected]]

Dr. Godfred A. Bokpin, UGBS [[email protected]]

Dr. Lord Mensah, UGBS [[email protected]]

Track C: Marketing and Entrepreneurship

Dr. Ernest Y. Tweneboah-Koduah, UGBS[[email protected]]

Dr. Kobby Mensah, UGBS [[email protected]]

Track D: Operations and Management Information Systems

Dr. Erasmus Addae, UGBS [eaddae1 @ ug.edu.gh]

Dr. Kwaku Ohene-Asare, UGBS [[email protected]]

Tracks E1, E2 & H: Organization and Human Resource Management

Prof. Dan Ofori, UGBS [[email protected]]

Dr. Obi Berko O. Damoah, UGBS [[email protected]

Dr. Olivia Anku-Tsede, UGBS [[email protected]]

Dr. Lily Yarney, UGBS [[email protected]]

2nd UGBS Conference on Business and Development

Date: 28th – 31st July 2014 Venue: University of Ghana Business School, Accra, Ghana

Theme: Sustainability and Enterprise Development

HEADLINE SPONSOR: First Capital Plus Bank, Ghana

Chairs of Tracks, Workshop and Forum 10

Tracks F1, E2 & F3: Public Admin and Health Services Management

Prof. Emmanuel Kojo Sakyi, UGBS [[email protected]]

Dr. Albert Ahenkan, UGBS [[email protected]]

Dr. Thomas Buabeng, UGBS [[email protected]]

Doctoral Consortium

Dr. John Effah, UGBS [[email protected]]

Quantitative Methods Workshop

Dr. Kwaku Ohene-Asare, UGBS, [[email protected]]

Dr. Lord Mensah, UGBS, [[email protected]]

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http://ugbs.ug.edu.gh/