Bill$ TRANSFERS BUSINESS

WELCOME

HELP

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PROFILE SECURITY

PASSWORD

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ACTIVATE

·'1.1bro CREDIT UNION

2-Step Verification How-To Guide

0 Libra

Wek.•offwt to llbro Oohoe Bariloog

ACCOUNT NUMRFR

3854171

- BRANCH FINDER $ RATES (D NElP ~ 1...,._361-am ~ VISA LOGIN [::1) QTRAllE INVESTOR LOGIN

CONTINUE

1 Login to Online Banking for the first time

1. Go to my.libro.ca/Login, enter your new Online Banking login credentials provided to you by your Coach. Click ‘Continue’.

2. Enter your temporary password provided to you by your Coach. Click ‘Continue’.

Type in your account number here

Type in your temporary password here

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CHANGE PASSWORD

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CURRENT PASSWORD

~ BRANCH FINDER $ RATES {L) HELP ~ 1-800-36Hl222 19 VISA LOGIN [;::;) QTRADE INVESTOR LOGIN

3. Change your password for your account by typing in your temporary password first and then creating a new password that you will use to login going forward. Click ‘Continue’.

Temporary password here

Create a new password and type it here

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WELCOME

CONGRATULATIONS!

You have successfully logged into Libro's Online Banking for the first time.

Before you Jump In, let's go through o qu1ek occount setup to ensure you get the best e~cnce for you. Hcre·s whot's going to hoppcn:

1. Update your personal information

2. Update Of set up 2-Step Verification

3. Set up Notifications to help you keep In touch with your account

LETS GET STARTED

4. You have now successfully logged into online banking. Click ‘Let’s Get Started’.

PAGE 4

WELCOME PROFILE

+ ADO AN EMAIL

Phone

Home•

Business.·•

+ ADO A MOBILE PHONE

USHOR NOTIFICATlONS

5. Next, update your profile by adding your email and phone number.

6. Once your email is added, make sure to check ‘Use for Notification’ check box. This will help us notify you about important updates related to your accounts in the future.

Don’t worry! This doesn’t sign you up for marketing messages.

Type your email here

email@email.ca

519 111 2222

Add your mobile number here

PAGE 5

0

/ WELCOME / PROFILE

HELP

Te~e this opportunity to update your

passwo,d and Enhaocod Security

,etUogs, To update these ,etUogs In

the future go to •SetUngs.•;,,

·Sewrirf

TIPS

Use a un)quc password for all

of yoor lmponont eeeo1,.1n1s

Cha~ your passwO<d often.

Use a mlJli of upper and

lowercase lettors, numbers end

symbols In your passwo,d,

SECURITY

PASSWORD Lall~ Nx 16. 2020 OJ 44PM ET

(i) You, Peuword 1, the fi,:11 l•ne of defen.M! a,galr'IS1 cybe, c,uTMl'\lls Fol'cw these ups to create• smart

pauword. -2-STEP VERIFICATION

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ACTIVATE

2 Turn on 2-Step VerificationNow that you have successfully logged into Online Banking you can set up 2-Step Verification. This is an extra layer of security to ensure that only you can log in to your online banking.

1. Click the white ‘Activate’ button to get started.

PAGE 6

Click Activate

Defau *

Bae Select

F eq ncy Every time I login

By tuming on f o--Step Veriracation o Enhanced Security you a e ab e to take ad\'antage of Inter

e-Transfer and estem Unio , Maney Transf,er services.

lnterac e-Transfers

Defmition: lnterac ~Transfe,s• means the service provided by lnterac and offered to Owners as a

Click Select next to Default*

Select 2. Click ‘Select’

next to Default* to choose your default trusted contact. This can be a cell phone number or email address.

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Select a Default Method

0

8 Add New Contact

3. A pop-up window will appear allowing you to select your default contact.

4. Click ‘Send’. Libro will send you a verification code to the email or cell number you provided.

email@email.ca

SEND Click Send

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f- Enter Your Verification Code

We've sent a temporary code to which you can

Enter your code

CANCa.

5. If you selected your email address, you will need to open a new web page and login to your email account. Write down the code you received from Libro.

6. Once you have the code, go back to Libro Online Banking and type the code into the pop-up window. Click ‘Verify’.

PAGE 9

email@email.ca,

Type in the code here

Then click Verify

Backup Selec

Frequency

numbers, add ess. phone nu be . birth d'a\e, etc.

4. Ta ea reasonable P'fecautiions to, pievent othen from hearing, seefng or ot erwlse learning the

Bectronic Signature · fonnatkm including, when keying the ·nformation on a priv.ate or public

comp er station or whi e using the phone_

5. Yoo are responsible for all activity that occurs under ~he sage of your Eilectr,onlc Signature. You. not Libro. are liable and responsible for any and all losses aeated by your failure 10 maintain Electron c

S'.gnature infom1ation c-onfiden ·a . The onus is on you to ,establish that ttiis confidentiality has not

been breached.

LI IAgree

7. A backup method is optional if you have access to both text messaging and email. A backup can come in handy, but it is not mandatory.

8. Choose a Frequency from the drop-down menu. Recommended: ‘Only when Libro wants to confirm my identity’. By selecting this option, Libro will use 2-Step Verification periodically when you log in from a diferent device or location.

Only when Libro wants to confirm my identity Set Frequency

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Frequ ncy

numbers. add1ess. phone number, birth date. etc. 4. Take a reasonable precautions to pFevent others from hearing, seeing or olherwise learning the

El'ectronic Signature information including when .eying Ile ,information on a private or public

computer station or while using the phone.

5. You are respon.slble for all activity that oco.ns , 111der ttie usage of your 1E1 ec~onlc Signature. You. not

Ubro, are liable and responsible for any and all losses Cfeated by your failure to maintain Electronic Signature ,·nronnation confidentia . The onus is on you to ,estabtish that thls confidentiality has not

been breached.

!II IAgree

SAVE I CANCEL

9. Agree to the Only when Libro wants to confirm my identity

terms of Libro’s service agreement by clicking and holding the scroll bar on the right side of the window and dragging your mouse down until you see a check box with ‘I agree’ beside it.

10. Click ‘Save’.

Scroll bar is here

Click the ‘I Agree’ box

This will turn on 2-Step Verification.

PAGE 11

• Use a miK of upper and

lowercase letters, numbers and

symbols in your password.

• Keep your password secure

and private.

• Don't use personal information

that others might gul!ss lik!!

your birthday or pet's name.

• Use more than the minimum of

6 characters required.

• Enable Enhanced Security for

on extra level of security.

2-Step Verification addo a oimple occond otep when logging in to help verify your identity, protecting

your Ubro account against 1he bad guys.

Your 2-Slep VPnfication has bP.en successfully updated

CHANGE

CONTINUE

11. Click ‘Continue’ to proceed. You’ll move through to setting up Click ‘Continue’ Notifications which is not mandatory and then you’re all set.

PAGE 12