1st clients: our employees!

9
1 st Clients: Our employees!

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Page 1: 1st Clients: Our employees!

1st Clients: Our employees!

Page 2: 1st Clients: Our employees!

68 % of the working class acknowledge having chronic health issues

Study DARES, November 2010

Page 3: 1st Clients: Our employees!

Employee withdrawal linked to lack of well-being at work

cost 23% of the companies’ Added Value

Restitution of the IBET© (Index of Well-being at work)

Page 4: 1st Clients: Our employees!

What they think…

“ What if the management was accountable for creating values and had to answer to those who create it, and not just the other way? What if the organisational pyramid was inverted? The top would become the base, and the base would become the top:

Employees first, Clients next, Management… in third position?

If we implemented that, would we not end up with something extraordinary? I knew the answer would be yes.

Employees first, customers second, by Vineet Nayar, former CEO of HCL Technologies. Vineet Nayar was awarded the prestigious “Leader in the Digital Age Award” for his revolutionary vision of management.

[…] “Employees  first,  customers next.”  that  will  allow  us  to  have the  energy  and  enthusiasm  to create  a  formidable  “WOW”  from our  employees,  which  will  be  the main asset of our difference”

Page 5: 1st Clients: Our employees!

Improving well-being is …

Creating the good conditions for performance

A matter of management

Changing deeply the company culture

Our convictions

Page 6: 1st Clients: Our employees!

Objectives

Implementing a policy and culture of well-being at work

Innovating to act on the working environment

Making the managers the key to well-being

Thinking of your partners as the 1st company clients is…

Well-

being

Page 7: 1st Clients: Our employees!

Trust Cooperation Co-building

The three pillars of well-being

Page 8: 1st Clients: Our employees!

Managing well-being: three steps for support

Guard Manager Trustworthy Manager de Positive Manager

Learning how to observe

Adopting a coach’s attitude

Deciphering and activating the motivation leverages

Sharing the objectives and results, as well as giving value to

successes

Developing a sense of integrity with the team

Acknowledging everyone

Developing team cohesion

Giving sense

Sharing enthusiasm