1MALAYSIA CIVIL SERVICE RETIREMENT SUPPORT (1MCSRS)

2nd JOINT WORKING GROUP MEETING MALAYSIA-INDIA26 AUGUST 2014NEW DELHI

• Retired: pensioners will receive their pension, Cash Award in lieu of Accumulated Leave (GCR) and Gratuity. (Financial / debt management?).

• Pensioner Card: medical benefits, discount at selected merchant. (It is listed?).

• Annual increment in pension : 2%. (Expected to increase?).• Period for payment of pension to widower (marriage after

retirement) was extended from 12½ years to 20 years.

EXISTING BENEFITS AND ISSUES

• Meeting their expectation. (Personal well-being, health, re-employment and financial guidance).

• Increase their social values. (Recognition and inter-connectivity). • Strengthening their capacity and capability. (Creating new

sources of income through Entrepreneurship, life-long learning, up-skilling and re-skilling).

VALUE ADD TO PENSIONERS

2POST SERVICE DIVISON, PSD

Revitalising Pensioners

Life balance and health

Re-Engineering Pensioners’ Mindset

Add value and vibrancy

Enhancing Pensioner Service Delivery

Providing value added services

Intensifying Engagement

Outreach mechanism

enhancement

Enculturing Shared Values

Mind set and attitude change

• Training• Creation of individual expertise

• Pooling of talents• Increase participations

• Re-employment / Job Opportunity• Financial guidance• Health care

• Engagement• Collaboration / Bridging the gap

• Recognition and appreciation

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TRANSFORMATION OF RETIREMENT SUPPORT STRATEGIC THRUST FOCUS AREA / INITIATIVES

STRATEGIC TRANSFORMATIONAL FRAMEWORK

PRE

POST

POST SERVICE DIVISON, PSD

MY RETIREMENT

COACH – 585,000

PENSIONER (18,000 annual

increase)

Pensioners’ Wellbeing

Re-employment Guidance

Entrepreneurship Development

Financial Management

Healthcare Advocacy

WHAT TO ACHIEVE: HOLISTIC APPROACH TOWARDS LIFE BALANCE

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63%

59%

48%44% 42%

39%36% 34%

32%

25%

Interest in value-added opportunities Percentage of respondents indicating highest interest in service, n = 398

Source: Value-added services survey on JPA Pencen Portal (Nov 27 to Dec 10, 2013)

WHAT DO PENSIONER NEED FROM THE GOVERNMENT – SURVEY BY KWAP

5

Healthca

re Advoca

cy

Financial M

anagement

Pensioners’

Wellb

eing

Re-Employment Guidance

Entrepre

neurship Development

0

50

100

150

200

250

300

350

40098.9%

65.8%

52.5%

28.3% 28.1%

WHAT DO PENSIONER NEED FROM THE GOVERNMENT – SURVEY BY BP

Interest in value-added opportunities Percentage of respondents indicating highest interest in service, n = 360

5%

39%

56%

JUSA

Pengurusan dan Profesional

Sokongan 1

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IMPLEMENTATION PLAN UNTIL JUNE 2014

3 Mar 2014 Steering

Committee Meeting

15 Mar 2014 Agencies to

provide feedback on the services

that they can provide for pensioners

15 Mar 2014 To update the concept and content of

the 1MCSRS Portal

30 Mar 2014 Targeted date for launching of 1MCSRS

Portal

April-May 2014

To organise meeting with all pensioner associations

June 2014To organise

National Seminar for

Public Service Pensioners

together with Jobs Carnival

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1MALAYSIA CIVIL SERCIVE RETIREMENT SUPPORT PORTAL - 1MCSRS

THANK YOU

LAUNCHED

1 APRIL 2014

8POST SERVICE DIVISON, PSD

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Pensioners‘ WellbeingEmployment opportunities and education support

services for family members;

Life Long Learning (3L);

Social Welfare Centric Programs (community based);

Religious support services;

Collaboration and engagement; and

Recognition and appreciation programs.

1

2

3

4

5

6

Re-Employment Guidance

Career Training based on knowledge / experience;

Career matching based on expertise;

Return to Work – Skills Training / Up-skilling and Re-skilling;

Part Time Working; and

Leveraging Pensioners’ Talent.

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1

2

3

4

5

Entrepreneurship Development

1Malaysia Entrepreneurs – 1MET;

Consultancy Training;

Business Proposal Guidance;

Entrepreneurs Road Map; and

Creating and nurturing “Pensioner Icon” in Entrepreneurship.

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1

2

3

4

5

Financial Management

Consolidated Pensioner Financial Support System;

Financial Assistant;

Financial Management;

Property Management; and

Debt Management.

12

1

2

3

4

5

Healthcare Advocacy

Pensioner Health Screening Program;

eMASS – electronic Medical Subsidy System (to widen the coverage, currently only to federal pensioners);

Strengthening Outreach Programs;

Enhancing service delivery at Health Clinics and Hospitals; and

Pensioners Insurance Services.

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1

2

3

4

5

“DRIVING PUBLIC SERVICE TRANSFORMATION”Public Service Department Malaysia

www.jpa.gov.my

THANK YOU

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