1995 ProceedingsDecision Sciences Institute

1995 Annual MeetingNovember 20-22,1995

Boston, Massachusetts

VOLUME 2

DSS/AI/Expert SystemsManagement Information SystemsMS/OR: Techniques, Models, and ApplicationsStatistics, Decision Analysis, and Forecasting

PROCEEDINGS COORDINATOR

Cliff T. RagsdaleVirginia Polytechnic Institute and State University

PROGRAM CHAIR

Ernest C. Houck

Virginia Polytechnic Institute and State University

UB/TIB Hannover 89

113 822 944

Contents—Volume 2

DSS/AI/EXPERT SYSTEMS

DSS APPLICATIONS IN FINANCE

465 A General Framework for Developing Financial

Decision Support SystemsAntdnio M. Palma-dos-Reis and Fatemeh Zahedi

468 Alternative Neural Network Algorithms in

Bankruptcy Prediction

Wullianallur Raghupathi

INVITED SESSION: DSS APPLICATIONS

470 A Computer-based DSS for Private Aircraft OwnershipLaurence J. Moore, Edward R. Clayton, and

Daniel G. Conway

473 A Decision Support System for Coal Blending AnalysisEdward R. Clayton and Terry R. Rakes

476 Structuring a Highway Traffic Flow Model Within a

Decision Support Framework

Terry R. Rakes, Loren P. Rees, and James A. Pope

GDSS DEVELOPMENT

477 A Japanese Group Decision Support SystemMilam W. Aiken, Chi Hwang, and Jeanette Martin

480 A Comparison of Brainstorming and BrainwritingKhalid Aljumaih, Milam W. Aiken, and Mahesh

B. Vanjani

483 Intelligent Agents in a Group Decision Support SystemMilam W. Aiken, Brian J. Reithel, Sumali J.

Conlon, Chi Hwang, and Luvai F. Motiwalla

DSS APPLICATIONS IN MEDICINE

486 Decision Making Model Possibilities to Allocate

Radiologists to Specific Facilities

Zhongxian Wang, Aran Kumar, Sung J. Shim,and Rick I. Jones

489 A Graphical Decision Support Too! for Medical

Diagnosis Cuts Costs While Improving Quality in

Pilot StudyNoel C. Smith, Mark Eakin, Craig Slinkman,Frank J. Papa, and Anthony Clark

TOPIC TABLE: DSS APPLICATION

492 A Neural Network Driven Fuzzy System Approachto Bond Rating

Mirza B. Murtaza, Jaymeen R, Shah, and VipulK. Gupta

492 Developing a Generalized DSS for SupportingLong-Term Investment Decisions

Chang-tseh Hsieh and Iskandar S. Hamwi

492 A Symbolic Artificial Intelligence Approach for

Describing Consumers' Financial Expectations

Raymond L. Major

492 A R&D Knowledge Based Decision Aid

Stephen A. Floyd and G. Stephen Wakefield

493 A Knowledge Editor for Inventory Control

Mohammad Z. Bsat, John Seydel, Edward L.

Gillenwater, and Sumali J. Conlon

INVITED SESSION: MULTIPLE CRITERIA

SUPPORT TO DSS

494 The Multiplicative AHP, SMART, and ELECTRE in

a Common Context

Freerk A. Lootsma and Han Schuijt

496 Comparison of Selection Aids

Alexander Mechitov, Helen M. Moshkovich, and

David L. Olson

EXPERT SYSTEM IMPLEMENTATION

499 Evaluation of Alternative Instructional Strategies in

Intelligent Coaching Systems: An Empirical Study

Bijan Fazlollahi, Mihir A. Parikh, and Sameer

Verma

502 An Open-Systems Approach Toward IntegratingKnowledge Bases in Expert System Shell

Rajeev Kaula

505 Development, Implementation and Evaluation of an

Expert System for Advising Naval MidshipmenWilliam P. McCullough and Robert T. Sumichrast

NEURAL NETWORK FORECASTING

508 Forecasting Gross Domestic Product Using a Neural

Network

Milam W. Aiken, Joyce Morrison, Joseph G.

Paolillo, and Luvai F. Motiwalla

511 Developing Better Neural Network Classification

Models: An Example of Determining Commercial

Loan Creditworthiness

Louis W. Glorfeld and Bill C. Hardgrave

514 The 1994 Mythical National College Football

Champion: A Neural Network ApproachRick L. Wilson

GDSS PROCESSES

517 GDSS Impact on Organization LearningRavi G.R. Patnayakuni, Nainika Patnayakuni, and

Parag C. Pendharkar

520 A Survey of GDSS Use in Culturally Diverse and

Homogeneous GroupsBonnie Daily, John P. Loveland, and Robert

Steiner

523 Social Influence in Remote vs. Face-to-Face GroupsRoss Hightower and Constanza Hagmann

DSS APPLICATIONS IN OPERATIONS

526 Intelligent Systems Assisting the Port of Singaporeto Compete

Lai-Lai Tung and Efraim Turban

529 A Quick-Response Master Scheduling System for

Make-to-Stock Manufacturing

Kenneth R. MacLeod

V

532 Personnel Workload Planning: A Knowledge-BasedSystem Approach

Dorothy G. Dologite, Robert J. Mockler, and

Chiang-Nan Chao

TOPIC TABLE: NEURAL NETWORKS

535 A Simple Heuristic for Preventing Overtraining in

Neural Networks Trained with Backpropagation:Applications in Time Series Forecasting

Susan Colvin White and Vincent L. Wiggins

535 A Data Envelopment Analysis Preprocessor:Application of Neural Networks to the Measurement

of Relative Efficiency

David M. Barrett and Gregory T. Jones

536 NEURAL NETWORKS, BRAIN-LIKE

LEARNING AND LINEAR PROGRAMMING

Asim Roy

EMERGING ISSUES

537 Geographic Information Systems: True

Decision-Making CompanionHossein Bidgoli

540 Investigations of Ethical Decision-Making Processes

in Newly Formed and Established Face-to-Face and

GSS Supported Teams: A Proposed Study

Roy M. Dejoie

543 The Changing Structure of Decision SupportSystems Research

Sean B. Eom

INVITED SESSION: NEGOTIATION SUPPORT

SYSTEMS

546 Advances in Negotiating Science—A Synopsis

Jeffrey E. Teich, Hannele Wallenius, and JyrkiWallenius

549 How to Select Fair Improving Directions in a

Negotiation Model Over Continuous Issues

Harri Ehtamo, Markku Verkama, and Raimo P.

HSmaiainen

TOPIC TABLE: GDSS

552 A Group Support System (GSS) May Not Show

Improved Decision Making

Peter C. Johnson and R. Leon Price

552 Decision Support Systems in the Same Place /

Different Time Environment: A Research Agenda

Clyde W. Holsapple and Russell S. Morton

552 Assessing Participation Costs in Collective Decision

Making: Cognitive Biases in the Judgment of Social

Risk

Steven D. Silver and Lisa Troyer

TOPIC TABLE: DSS

553 Implications ofTask Ambiguity in Decision SupportSystems

Ahmer S. Karim, James C. Hershauer, and

Thomas E. Sandman

553 Comparison of Alternative Designs for What-if Tasks

Gillian R. Hall, Leonard J. Kazmier, and Andrew

S. Philippakis

553 The Two Level Hierarchical CapacitatedConcentrator Location Problem: A Visual Interactive

ApproachHasan Pirkul and Rakesh Gupta

553 The Influence of Information Source, Decision Style,and Decision Environment on Decision Making

Jagannathan V. Iyengar

554 Closing the DSS Cognitive Function Support Gap:

An Illustration

Nancy Green Hall

NEURAL NETWORK APPLICATIONS IN

MEDICINE

555 A Neural Network Approach to Software

Development Cost Estimation Using Function Points

Sidhartha Raina, Robert Elliot Smith, and Joseph

M. Mellichamp

558 Predicting Total Healthcare Treatment Costs of

Medicaid Recipients: An Artificial Neural Systems

ApproachJoyce Morrison, John D. Johnson, and Kent

Summers

561 Neural Network Models for Improving DiagnosticSpecificity in Trauma Complications Assessment

Robert P. Marble, James C. Healy, and Thomas

J. Johnson

DATABASE ASPECTS OF DSS

564 Mental Imagery: Object-Oriented or Network Based?

Akhilesh Chandra, Ravindra Krovi, and BalajiRajagopalan

567 Case-Based Approach to Conceptual Database DesignW. Amber Lo and Joobin Choobineh

570 Object-Oriented Model Base Management System

Hu Xiaohui

INVITED SESSION: KNOWLEDGE

ACQUISITION METHODOLOGIES

573 Emerging Information Technologies for Knowledge

Acquisition: A Critical Evaluation

Merrill E. Warkentin

576 Group-Based Knowledge Acquisition from Multiple

ExpertsRoberta M. Roth

579 Eliciting and Modeling Knowledge for Case-Based

Systems: An Introduction

Uma G. Gupta and John H. Bradley

SYSTEMS THEORY

582 Beyond Enterprise Modeling: System Dynamics and

the On-line Analytical Processing Information

System Paradigm

William S, Hodges, James F. Courtney, and

David B. Paradice

586 Reclassifying Information Systems

William E, Rayburn

589 A Decomposition Method for Asymmetric Decision

Problems

Liping Liu and Prakash P. Shenoy

TOPIC TABLE: EXPERT SYSTEMS

592 An Analysis of Knowledge Requirements for

Designing Expert Database SystemsMartin Santana, Steven Homik, and George M.

Marakas

592 Difficulties in Assessing Problem Definitions

Anne P. Massey, Daniel L. Clapper, and TracyNassett

592 Intelligent Agents for Decision SupportRahul De" and Dolphy M. Abraham

MODELING ISSUES

593 Gaming, Cognitive Models, and StrategyShawn D. Bird

596 An Analogical Reasoning Component for Structured

Models of Decision Support SystemsCharles Dierbach

599 An Empirical Study of Genetic Algorithm Crossover

Functions for Solving the Traveling Salesman

Problem

Lawrence J. Schmitt and Mohammad M. Amini

TRAINING NEURAL NETWORKS

602 Rule Extractions for Backpropagation and Decision

Trees

S. Monica Lam

605 Weight Decay Backpropagation for Missing Values

Amit Gupta and S. Monica Lam

608 Comparison of Neural Net Training Using Backprop(BP) and Levenberg-Marquardt (LM) Algorithm for

Multi-Product ForecastingRajan Kumaralingam, David M. Miller, and

Robert Elliot Smith

MANAGEMENT INFORMATIONSYSTEMS

A VARffiTY OF APPLICATIONS: RETAH,,GOVERNMENT, AND MANUFACTURING

611 Revitalizing a Legacy System to Enhance User

Satisfaction: A Field Study of Government Users

Kirk P. Arnett, Charles R. Litecky, and Bob

Beatty

614 Implications of IT Change on Retail Organizations:

Lessons from a Case StudyAlbert L. Harris and Alicia Aldridge

617 Design of a Prototype Manufacturing Information

System with Time Dimension Incorporated in It

William C. Johnson, Mo Adam Mahmood, MaryC. Robbins, and R. Srinivas Kumar

OUTSOURCING AND INFORMATION SYSTEMS

EDUCATION

620 The Strategic Sourcing Model for Information

TechnologyLouis A. Le Blanc and Conway T. Rucks

623 Educating Tomorrow's Systems AnalystsMark M. Misic and Nancy L. Russo

626 Information Systems Instruction in American

Business Schools: An Empirical Study

B. Wayne Kemp, Festus O. Olorunniwo, and

John D. Overby

INFORMATION SYSTEMS DESIGN ISSUES

630 The Effectiveness of Expert Systems: An EmpiricalEvaluation of the Expert Systems Development Life

CycleGirish H. Subramanian, Gayle J. Yaverbaum, and

Steve Brandt

633 An Empirical Investigation of Embedded Warningsin Computer-Based Systems to Limit Input Errors

Kathleen Mykytyn

636 Design of Information Presentation SystemsManouchehr Tabatabai and James C. Hershauer

THE IMPACT OF INFORMATION

TECHNOLOGY ON THE ORGANIZATION

639 Information Technology Expenditure and

Organization Performance: A Structural EquationModel

Ravi G.R. Patnayakuni and Nainika Patnayakuni

642 The Relationship Between OrganizationalCharacteristics and Information System Structure:

An International Survey

Varan Grover and Albert H. Segars

645 Information Systems Sizing, Sourcing, and Control:

Strategies for the 1990s

Patrick J. Rondeau, William J. Doll, and

Gholamreza Torkzadeh

TOPIC TABLE: THE OBJECT-ORIENTED

PARADIGM

648 A Model for the Integration of Object-Oriented and

Relational ConceptsWilliam D. Haseman and Antonio M. Palma-dos-Reis

648 Object-Oriented vs. Extended Relational DBMS: The

Strengths, the Constraints, and the Effectiveness

Asghar Sabbaghi

648 Empirical Comparisons of Object-Oriented and

Entity-Relationship Data Models

Bill C. Hardgrave

648 Relational vs. Object-Oriented: An Examination of

Two Paradigms

Rakesh R. Neunaha and Jyothi Gaddam

649 Objects in a Non-Object World

Frederick G. Kohun, Robert J. Skovira, and

David F. Wood

TOPIC TABLE: SPECIAL INFORMATION

SYSTEM APPLICATIONS

650 Information Systems in an Eastern European Resort

Complex: A Case Study

Gordon Couturier

650 Multimedia Support for Interactive ShoppingLaura Lally and Nikola Swartz

650 An Argument Logic Based Model of the CorporateAudit Planning Process

Malini Sridhar and Ramaswamy Ramesh

vn

650 Methodological Problems in Estimating the Hedonic

Price Functions of PC's

Easwar Nyshadham and Chittibabu Govindarajulu

651 Regional Health Information Networks: Impacts and

Obstacles to Overcome

Narender K. Ramarapu, Suresh S. Prabhu, and

Adam S. Huarng

THE MEASUREMENT OF SYSTEMS SUCCESS

652 The Development of a Tool for Measuring the

Effective Use of Information Technology in an

Organizational Context

William J. Doll and Gholamreza Torkzadeh

655 The Relationship Between the Context of Computer

System Use and Success

Robert W. Stone and David J. Good

658 Perceptions of an Information System Innovation as

a Mediator of the Relationship between Management

Support, Training Satisfaction, and System Success

Lutfus Sayeed and Robert Moorman

INFORMATION TECHNOLOGY SECURITY

661 Security Threats in Mainframe and Client/Server

Environments: A Comparative Study

Sherry D. Ryan and Bijoy Bordoloi

664 Information Systems Security: An Extended

Framework

George E. Heilman and Charles B. Foltz

667 A Novell Approach to Network Security and

Controlling User Access

Deborah S. Chew

670 CURRICULUM '95 - THE NEW INFORMATION

SYSTEMS MODEL CURRICULUM

John T. Gorgone

GLOBAL INFORMATION TECHNOLOGY

671 An Analysis of Problems and Tactics in DevelopingGlobal Applications of Information Technology

Martin Santana and Rajiv Sabherwal

674 Global Measures of Information Services Quality: A

Cross-National Study of Hong Kong, Korea, the

Netherlands and the U.S.A.

William J. Kettinger, Choong C. Lee, and Sunro Lee

677 Managing Information Technology in Eastern

Europe: The Challenges in Romania

Charles R. Franz and Robert Klepper

TOPIC TABLE: EXECUTIVE INFORMATION

SYSTEMS (EIS) AND RESEARCH TOPICS

680 Perceptions on Computer Literacy for ManagementCurricula

Brenda Massetti, Thomas G. Goeller, and MaryE. Brabston

680 Review of Research in Telecommunications:

A Framework

Rohit Rampal

680 Cognitive Science and Neuroscience in Information

Systems Research

Kerry L. Henson and J, Wayne Spence

680 Executive Information Systems Use in Financial

Institutions

Narender K. Ramarapu, Suresh S. Prabhu, and

Adam S. Huarng

681 Executive Information Systems Literature in

Academic and Practitioner Journals (1990-1994): An

Initial Examination

Judith M. Stefanc and Kent A. Walstrom

NEW IDEAS IN SYSTEMS DEVELOPMENT:

EMPOWERMENT AND LEAD-USERS

682 Empowerment in Business Process Reengineering

Projects: An Empirical StudyDavid J. Paper

685 Learning from Empowerment and Remembering the

Lesson

Jeffrey J. Johnson and David J. Paper

688 Innovative Solutions: Incorporating 'Lead Users' in

Systems DevelopmentMary B. Burns and Rosann Webb Collins

INFORMATION SYSTEMS RESEARCH:

THE BIG PICTURE

691 MIS Research in Korea: 1974-1994

Sang-yong Baek, Kyung-soo Park, and

Seung-woon Kim

694 The Case for Really Useful Human-ComputerInteraction Research: Blending Psychological Theoryand Practice

Michael G. Morris and Andrew P. Dillon

697 IS Research Methodology Patterns and Trends

Paulette S. Alexander, Suvojit Choton Basu,Amarnath Prakash, and James E. Whitworth

DATABASE RESEARCH

700 A Comparative Analysis of Database Schema

Integration Methodologies within a Framework of

Emerging Issues

Gillian R. Hall

703 The Interval Data Type in the Relational Database

Model

John W. Starner

706 Exploring Databases Using Cohesion

Lawrence Mazlack, Cynthia Flowers, and

Richard Feinauer

INFORMATION SYSTEM ETHICS

709 IS Ethical Attitudes of Entry-Level Business

Personnel: An Extended ReplicationMichael E. Whitman and Anthony R. Hendrickson

712 Regional Comparison of Ethical Beliefs of MIS

Professionals: An Empirical InvestigationDonald L. Davis, Donna F. Davis, Neil E.

Swanson, and Masood A. Badri

715 The Influences of Formal and Informal Codes of

Computer Ethics

Margaret Anne Pierce and John W. Henry

INVITED SESSION: EMERGING STANDARDS

AND PRACTICES FOR THE WORLD WIDE WEB

718 Opportunities and Challenges for Cities on the

Information Superhighway: The City of Hartford

ExperienceLuvai F. Motiwalla, Sherman Murphy, and Albert

Ouellette

721 Policies and Standards for Digital Commerce on theWorld Wide Web

Merrill E. Warkentin and Lutrus Sayeed

724 Strategies for Future Success in Developing and

Marketing Web Software

Hal Berghel

TOPIC TABLE: INFORMATION SYSTEMS

PROFESSIONALS AND PRACTICES

727 What IS Skills/Knowledge Do (and Should) MBAs

Possess? Some Findings from a Multi-PerspectiveEmpirical Research

Hindupur V. Ramakrishna, V. A. Quarstein, and

Bindiganavale Vijayaraman

727 Computer Fraud: Does Experience Lead to Changesin Policy and Security?

Nancy K. Keith and Heidi Perreault

727 Critical Success Factors for MIS Professionals

Rick J. Weible

727 A Preliminary Cultural Comparison of Information

Systems Professionals in the United States and the

United Kingdom: A Field SurveyMonica C. Holmes, J. Wayne Spence, and Alan Mills

728 Information System Practices in Well Managed

Companies—An Exploratory Study

Satya N. Prattipati

TOPIC TABLE: THE INTERNET, ELECTRONIC

DATA INTERCHANGE, AND

TELECONFERENCING

729 Utilization of the Internet in Business Schools

Elizabeth R. Towell, Anna Yim, and Terry Lam

729 A Detailed Analysis of TeleconferencingTechnology and Applications

David C. Yen, Sooun Lee, Daniel T. Duricy, and

Hung-Lian Tang

729 Using Electronic Data Interchange for Strategic

Advantage: The Case of the Banking Industry

Connie W. Crook and Ram Kumar

729 The Quiet Revolution of SGML

William P. Wagner and Jigish S. Zaveri

730 On the Evolution of the Internet User

Jean-Pierre Kuilboer

TOPIC TABLE: THE MANAGEMENT OF

INFORMATION TECHNOLOGY

731 Organizational Politics and the IS Function—

Managing the Nexus

Amarnath Prakash

731 The Contribution of Information Systems in Quality

ManagementGanesh D. Bhatt

731 MIS Is the Catalyst: Business-Organization-Technology

Herman P. Hoplin

731 An Approach of Integrating Technology and

Strategic Planning

Myung-Ha Bang

RESEARCH ISSUES IN MIS: DATA

AGGREGATION, TASK DEFINITION, ANDCONFLICT HANDLING

732 Converting End-User Tasks from Manual to

Computer: Does It Change the Task? An

Experimental InvestigationRichard A. Huff

735 Understanding and Controlling Fallacies in Analyseswith Data Aggregation: An Application to MIS Research

Manoel G. Oliveira

738 The Relationship Between Conflict Handling Styleand End-User Perceptions

Douglas E. White and Ann Murphy

741 ISSUES IN VIDEOCONFERENCING FOR

ACADEMIC USE

Michael M. Delaney

742 GEOGRAPHIC INFORMATION SYSTEMS:

ISSUES IN DECISION-MAKING RESEARCH

AND TEACHING

Lisa D. Murphy and William C. Perkins

TOPIC TABLE: NEW APPROACHES TO

INFORMATION SYSTEMS DEVELOPMENT

743 Critical Issues in Client Server Systems

Anil K. Aggarwal

743 Workgroup Support for Automated System

Development: Using the Classroom as a Test Site

Carol J. Jeffries and Connie W. Crook

743 The Information Data Warehouse: An Investigationof the Concept

Rakesh R. Neunaha

743 An Investigation of the Use of Self-Directed Work

Teams in Information Systems ProjectsKaren L. Williams

744 Application Development in a Distributed

Component-Based Environment

Srinivas Vuppuluri and Hemant Jain

INFORMATION SYSTEMS ISSUES:

SATISFACTION AND TRUST BUILDING

745 A Comparison of Three Competing Models of

Satisfaction

Kristy D, Glorfeld, Thomas W. Jones, and

Timothy P. Cronan

748 Convergent Validity of Satisfaction Measures with

Perceptual Confounds

Roger W. McHaney, Douglas E. White, and

Jennifer Kreie

751 Trust Building Processes in OrganizationalRelationships

D. Harrison McKnight and Norman L. Chervany

INFORMATION TECHNOLOGY AND TOTAL

QUALITY MANAGEMENT

754 Approaches to Measuring TQM Success in Software

DevelopmentMonica J. Parzinger and Ravinder Nath

757 The Role of the Information Systems Organizationin ISO 9000 Registration

Elizabeth R. Towell, Joachim Lauer, and

Kathleen L. McFadden

760 Total Quality Management and the Information

Systems Function

Stephen A. Floyd and Kenneth D. Tice

OBJECT-ORIENTED ANALYSIS AND LOGICAL

DATA MODELLING

763 The Impact of the Object-Oriented Approach on the

Structured Approach and the Systems DevelopmentLife Cycle: A Review and Synthesis of the Literature

Constance A. Knapp and Stuart Seligman

766 A Comparison of Expert and Novice Behavior in

Logical Data Modeling

Susan E. Rebstock, E. Reed Doke, and Rick L. Wilson

769 Integrating Object-Oriented Analysis and

Activity-Based AnalysisCharles Amett and John C. Windsor

TOPIC TABLE: DECISION SUPPORT SYSTEMSAND GROUP SUPPORT SYSTEMS

772 Design of Decision Support Systems in Learning

OrganizationsGanesh D. Bhatt and James A. Rodger

772 Adoption and Use of Group Support Systems in

Organizations: An Empirical InvestigationSusan E. Rebstock and E. Reed Doke

772 ' GSS Use and Ethical Decision Making: A Projectionof the Effects

James J. Cappel and John C. Windsor

772 The Development of a Spreadsheet Metric: An

Extension of McCabe's Basis Path Method

Brian J. Reithel

773 Mapping Integrative Management Support SystemsA. James Wynne and Jyh-Horng Tarn

USER INTENTIONS, EXPECTATIONS ANDPERFORMANCE

774 Predicting User Intentions: Attitudes Before UsingApplication Software

Thomas W. Dillon, Jean-Pierre Kuilboer, and

Joseph D. Quinn

777 Computer Anxiety and Performance: A Model and a

Recommendation

Mayur S. Desai

780 An Empirical Investigation of Factors that Influence

Users' Expectations of Information SystemsRandy Ryker and Ravinder Nath

INFORMATION TECHNOLOGY AND

ORGANIZATIONAL DESIGN

783 The Organization of Knowledge: Considerations on

Singular and Multiple Knowledge Classification—

An Exploratory Case StudyPaul J.A. van Vliet and Marilyn G. Kletke

786 The Design of Intelligent Organizations: A

Management of Information ApproachRakesh R. Neunaha and Parag C. Pendharkar

789 Effects of Information Technology on University

Organizational Design

Terence F. Ryan and Gary M. Kern

TOPIC TABLE: OBJECT-ORIENTEDTECHNOLOGY: SOFTWARE ADOPTION AND

DEVELOPMENT

792 Using Object-Oriented Models for DevelopingInformation Systems: An Example

Amarnath Prakash

792 Diffusion Theory and the Adoption of Software

Innovations: A Critique of the Literature

James A. Rodger, Parag C. Pendharkar, and

Ganesh D. Bhatt

792 Knowledge Based Systems Development in

Manufacturing: Two Case Studies

Mesbah U. Ahmed, Anand S. Kunnathur, Charles

C. Knabush, Jr., and Roger Dutton

792 Using Object Oriented TechnologyManfred W. Hopfe and Nancy Tsai

793 Object-Oriented Technologies in Computer Science

Curricula

David E. Douglas and Patti D. Massey

TOPIC TABLE: EMPIRICAL RESEARCH ON

INFORMATION SYSTEMS

794 Software Upgrade Effects on Perceived

Organizational Productivity and User Satisfaction:

A Pilot StudyPaul J.A. van Vliet, Kathleen K. Molnar, and

Marilyn G. Kletke

794 Toward a Practical Methodology for EvaluatingUsers' Satisfaction with IS: An EmpiricalInvestigation

Charles E. Downing

794 A Comparative Investigation of Influence Sources of

Diffusion of Information Technology (IT)

Outsourcing in Europe and the United States

Nadesan S. Kumar, Balaji Rajagopalan, Anil

Kumar, and Ravindra Krovi

794 Systems Analysis and Design Tools as a

Communications Channel

Dale Lunsford and Hasan Pirkul

795 An Empirical Investigation into ProductivityMeasures in the Information Systems Function

Nancy L. Russo, Ross Hightower, and J. Michael

Pearson

x

TOPIC TABLE: INFORMATION SYSTEMS

DEVELOPMENT

796 Towards a New Paradigm for Information SystemsDevelopment

Alexander Hars and Jack T. Marchewka

796 An Infrastructure for Agile Enterprise Product

Development SystemsMichael D. Reimann and Joseph Sarkis

796 Personal Construct Theory as a SystemRequirements Determination Methodology

Kent A. Walstrom and Rick L. Wilson

796 Development Requirements of an Effective

Organizational Communication Support System

Hulya Yazici

STRATEGIC INFORMATION SYSTEMS AND

EXECUTIVE INFORMATION SYSTEMS (EIS)

797 An Assessment of the Rational and Political

Arguments for Some Implicit Guidelines in the

Strategic Information Systems Literature

Rajiv Sabherwal

800 Multimedia Executive Information Systems:Potential Benefits

Albert H.C. Huang and John C. Windsor

803 Orchestrating the Use of Information Technology for

Competitive Advantage: A Niche-Driven ApproachBrian J. Reithel and Chi Hwang

THE INTERNET AND LOCAL AREA

NETWORKS (LANS)

806 LAN Performance Models for Office Applications

Timothy Paul Cronan, David E. Douglas, and

Roger W. McHaney

809 The Internet and the Manufacturing OrganizationRichard G. Mathieu

812 Security Issues and the Internet

Abbas Foroughi and William C. Perkins

DECISION SUPPORT SYSTEMS AND GROUP

SUPPORT SYSTEMS RESEARCH

815 An Extended Framework for GDSS Research

Santosh S. Venkatraman

818 A Decision Support System Approach to Software

Risk Assessment

Wullianallur Raghupathi

820 The Effects of Decision Schemes on Group Decision

Processes and Outcomes: Implications for GDSS

Jungduck Kim, Karen B. Bynum, and James F.

Courtney

INFORMATION TECHNOLOGY FOR SMALL

BUSINESS

823 The Development of Instrumentation for Assessment

of IS Competitive Advantage in Small Businesses

Cynthia K. Riemenschneider, David A. Harrison,

and Peter P. Mykytyn, Jr.

826 Analysis of User Computing Success in Small Firms

in New Zealand

Magid Igbaria, Nancy Zinatelli, Angele L.M.

Cavaye, Milton A. Silver, and Donna Weaver

McCloskey

829 Expertise in Computer System Design: What Do

Small Businesses Get at Retail Computer Stores?

Gerald E. Evans

INFORMATION TECHNOLOGY

ORGANIZATIONAL ISSUES

832 The Effects of User Interface Technology on the

Organizational Performance: An Empirical Study

Jung P. Shim and Shinil Yoon

835 End User Computing Data Infrastructure Support: A

Review and Assessment

Lisa D. Murphy

838 Comparison of Computer Use Between Lower Level

and Higher Level Managers in Large Organizations

Chung S. Kim and Dane Peterson

RESEARCH ON GROUP SUPPORT SYSTEMS

841 An Empirical Assessment of the Use of Hierarchical

Conglomerative Cluster Analysis for Group Decision

Support SystemsRussell K.H. Ching and Louis W. Glorfeld

844 Collaborative Work Using Group Decision Support

Systems: Presentation and Authoring Support for

Different Task Domains

Ashraf I. Shirani and Mohammed H.A. Tafti

BUSINESS PROCESS RE-ENGINEERING

847 The Role of Information Technology in Business

Reengineering

Jin H. Im and Deborah L. Dupre

850 A Preliminary Examination of Business Process

Reengineering Characteristics

Vikram Sethi, David Meinert, Vijay Sethi, and

Prayuth Sirasudhi

853 A Comprehensive Methodology for Business Process

ReengineeringChung S. Kim

INFORMATION SYSTEMS DEVELOPMENT

856 Selecting a Systems Development Methodology: A

Decision Matrix ApproachAmarnath Prakash

859 An Evaluation of Software Engineering Applicationin Information System Development

Prashant Palvia

862 A Complexity Metric to Aid Software Testing and

Maintenance

Patricia A. McQuaid, Kai H. Chang, and James

H. Cross II

ENTITY-RELATIONSHIP MODELS AND

NORMALIZATION

865 Evaluating E-R Models: A Model and Methodology

Someswar Kesh

868 Normalization and Normal Forms for Image-basedInformation Systems

Chandrashekar D. Challa and Richard T. Redmond

871 The Link Between Entity-Relationship Modeling and

Normalization Errors

Douglas B. Bock

EDI & ISDN

874 ISDN: Strategic Analysis and DevelopmentConsiderations

Michael T. Warmouth, David C. Yen, Sooun

Lee, and Hung-Lian Tang

877 Survey of Critical Success Factors for Electronic

Data Interchange (EDI) ImplementationRebecca A. Hendon, Ravinder Nath, and Choton

Basu

880 'Spoke' Enterprises: A Preliminary Assessment of

Expectations and Performance of EDI

Deepak Khazanchi

CUTTING-EDGE RESEARCH IN INFORMATION

SYSTEMS

883 Goal Interdependence and Distributions of Power:

Stimuli for Communication in Information SystemsDevelopment

Jack T. Marchewka

886 Study of Innovation Diffusion in Organizations:Integrating Communications and OrganizationalLearning Perspectives

Srinarayan Sharma

889 Dynamic Investment in Technology and Training to

Increase Output

Karen J. Napoleon and Cheryl Gaimon

CASE TOOLS AND PERCEIVED

USEFULNESS/EASE OF USE

892 The Impact of Perceived Information Accessibilityand Perceived Information Accuracy on Perceived

Usefulness and Perceived Ease of Use of

Communication TechnologyGirish H, Subramanian

895 A Comparative Evaluation of CASE Tools

Gerald V. Post, Albert Kagan, and RobertT. Keim

898 Users' Perspectives of the Impact of CASE Tools on

Information System Development ProductivitySpiros Velianitis, Thomas E. Sandman, and

Ahmer S. Karim

MS/OR: TECHNIQUES, MODELS AND

APPLICATIONS

DISTRIBUTION SYSTEMS (D

901 An Integrated Model for Locating Production and

Distribution Facilities for Multiple Commodities in a

Multi-Echelon Environment

Vaidyanathan Jayaraman and Hasan Pirkul

904 An LP Solution Algorithm for the Minimum Flow

Problem

Veena Adlakha and Hossein Arsham

907 An Integrated Framework for Profit MaximizingDistribution System Design

Ronald K. Satterfield and E. Powell Robinson, Jr.

TOPIC TABLE: GENERAL TOPICS IN MS/OR

910 Practical Aspects of Simulation MetamodelingRichard A. Johnson

910 Can All Simulation Languages and Products Be

Assumed Valid?

Roger W. McHaney

910 A Two Step Model for U.S. Air Force Sortie

Assignment

Long-Geng Zhao, Calvin DeWitt, and David

Genevish

910 Lo$$es Suffered by the Ba$eball Fan Due

to the $trrrr...ike

Cyrus K. Motlagh and Shahram Taj

911 Selecting and Implementing the Best GroupReplacement Policy for a Non-Markovian System

Elmira T. Popova and John G. Wilson

NETWORK OPTIMIZATION

912 A Lagrangian Dual Algorithm for Large-ScaleMatrix Balancing Problems

Chih-Hang Wu

915 Implementation Data Structures for a Tabu Search

Heuristic Procedure for Solving the Fixed ChargeTransportation Problem

Minghe Sun, Dennis Drinka, and Jay E. Aronson

918 A Lower Bound for the Multiperiod CapacitatedMinimal Spanning Tree Problem

Rakesh Kawatra

TOPICS IN MARKETING

921 Surveys and Questionnaires: A Language Based

Markup ApproachJeffrey Hsu and Murray Turoff

924 Market Share and Warranty Costs for Renewable

Warranty ProgramsAmitava Mitra and Jayprakash G. Patankar

927 An Integrated Mathematical Programming Model for

Offset Planning

Deborah Koucky Radasch and N.K. Kwak

930 HOW DISCRETE-EVENT SIMULATION

SOFTWARE WORKS

Thomas J. Schriber

TOPIC TABLE: TOPICS IN MANAGEMENT

INFORMATION SYSTEMS

934 A Decision Support System for

(Faculty-Course-Time) SchedulingMasood A. Badri and John A. Hollingsworth

934 Applying Tabu Search to the Warehouse Location

Problem

David W, Pentico

934 The Two Stage Tandem Model: An Expert Systemfor Determining the Steady State Equations for a

Queuing Model

Jerry M. Chin, Tonya B. Barrier, and Rajeev Kaula

934 Simple Methods for Concentrator Location Problems

Choong Y. Lee

TOPIC TABLE: TOPICS IN OPERATIONSMANAGEMENT

935 Application of the Product Mix Linear ProgrammingModel to Time Linked Constraints

Richard H. McClure and Robert J. Campbell

935 Resource Requirements in PERT Networks

Jerzy Kamburowski

935 An Improvement of the Historical PERT Mean

G. Steven Rhiel

TOPICS IN OPERATIONS MANAGEMENT

936 Another Look at Erlang-k QueuesNeil B. Marks

939 A Lagrangian Heuristic for Loading in FMS

Bharatendu Srivastava

942 A Heuristic Genetic Algorithm for ManufacturingCell Formation

Chang-Chun Tsai and Chao-Hsien Chu

MULTICRITERIA DECISION ANALYSIS

945 A Multiple Objective Approach to Data

Envelopment AnalysisRonald K. Klimberg and Michael S. Puddicombe

948 Lp-Metric Sensitivity Analysis for Single and

Multiattribute Decision Analysis

Jeffrey L. Ringuest

951 Using the Analytic Hierarchy Process in the Board

Member Selection Decision

Timothy P. Garvin and Jeryl L. Nelson

DISTRIBUTION SYSTEMS (H)

954 Waste-Water Pickup and Disposal at NGPL

Janis L. Miller and Nagraj Balakrishnan

957 Strategic Planning of Transportation Services for

Petroleum Products: An Application of Capacitated

Gravity Models

L. Douglas Smith and Steven W. Moses

960 Feasibility of Dynamic Programming in Multi-Period

Facility Location

Amir M. Hormozi

PROJECT SELECTION

963 Optimal Partitioning of Groups in Selecting the Best

Choice

Young Hak Chun, Herbert Moskowitz, and

Robert D. Plante

966 Risk Assessment Technique to Internal Audit

Planning: Phase II

Ramadan S. Hemaida and Cheryl Wathen

969 Managing a Sequential R&D Portfolio UsingBayesian Decision Rules

Gregg S. Talbert

SCHEDULING

972 Optimal and Heuristic Methods for Scheduling Jobs

in Two Stage Flowshops Under Makespan Constraint

Ram Mohan V. Rachamadugu and SrinageshGavirneni

975 A Computational Study of Distributed ProcessingEnvironments with a Parallel MultiperiodAssignment Method: A Dedicated Machine Versus a

Workstation Cluster

Babita Gupta and Jay E. Aronson

978 Cast String Planning with Simulated Annealing and

Tabu Search

James F. Schmidt and Thomas W. Knowles

981 COLLOQUIUM ON WHY MBAPROGRAMS

ARE DE-EMPHASIZING MS/OR IN THEIR

REQUIRED PEDAGOGIES

Robert L. Carraway

APPLICATIONS

982 Chance Constrained Programming Model of

Casualty Insurances

Susan X. Li

985 An Agricultural Production Diversification Model

for Poultry Waste Management

Sarah Lam and Rhonda L. Aull-Hyde

988 Benchmarking in Public Institutions of HigherEducation

Patrick T. Hogan and Patrick V. Jaska

991 ENHANCING LARGE SCALE PLANT

OPERATION USING INTEGRATED

PRODUCTION AND PROCESS MODELING

Miles G. Nicholls

INVENTORY MODELS H)

992 A Simulation Study of Ordering Policies in a

Vertically Integrated Manufacturing CompanyRobert B. Hasbrouck, Wade A. Stratton, and

Mark A. McKnew

995 A Minimax Regret Formulation of the Newsboy Model

Nitin Malik, Richard L. Daniels, and Vinod Singhal

998 Inventory Policies Under Stochastic Time Between

Price Increases

Kiron A. Shastry and Charles P. Schmidt

INVENTORY MODELS (II)

1001 Price Policy on Economic Ordering Quantity

Chinho Lin and Sau-Ming Wu

1004 A Practical Procedure for Estimating the Demand

Distribution of a Newsboy-Type Product

Hon-Shiang Lau, Jeff Zhang, and Long-Geng Zhao

1005 Ordering Policies for Items with Seasonal Demand

Yogesh Gupta, P.S. Sundaraghavan, and Mesbah

U. Ahmed

xiii

STATISTICS, DECISION ANALYSISAND FORECASTING

INVITED SESSION: FORECASTING IN DEMAND

ANALYSIS OF WATER SYSTEMS, ELECTRIC

POWER SYSTEMS, AND AIRLINE PASSENGERS

1008 A Demand Forecasting Model for Water UsageKenneth D. Lawrence, Robert M. Hordon, and

Sheila M. Lawrence

1010 Forecasting Passenger Demand Flow Between MajorCities

Kenneth D. Lawrence, Homer Bonitsis, H. JosephWen, Sheila M. Lawrence, and Gary R, Reeves

1012 A Territorial Model for Forecasting Consumer

Electric UsageZabo Wang, Kenneth D. Lawrence, and Michael

D. Geurts

STATISTICAL ESTIMATION ISSUES

1014 On the Use of Sturges' Rule for FrequencyDistributions

Neil B. Marks

1017 Correlations Between Respiratory Illness and Air

Pollution

Askar H. Choudhury, Mary Ellen Gordian, and

Steven Morris

1020 INTRODUCTION TO TAGUCHI DESIGNS

Harvey J. Brightman

TOPIC TABLE: REGRESSION MODELING

1021 The Effect of Influential Data on the RidgeRegression Estimated Linear Probability Model

Rajaram Gana

1021 Issues in the Use of Nonparametric Metamodeling in

Simulation OptimizationAnthony Curtis Keys, Loren P. Rees, and Allen

G. Greenwood

1021 Factors that Determine Potential Success in the

MBA Program: A Case StudyMohammad Ahmadi, Farhad M.E, Raiszadeh,and Marilyn Helms

1021 Prediction of Microprocessor Performance

Noah V. Montgomery and Manfred W. Hopfe

MATHEMATICAL MODELINGi

1022 Comparison of Neural Networks with Traditional

Forecasting Techniques for Prediction of DailyMaximum Ozone Concentrations in a HighlyIndustrialized Urban Area

Junsub Yi and Victor R. Prybutok

1025 Evaluating Mathematical Programming Models for

the Three-Group Discriminant Problem: An

Experimental StudyConstantine Loucopoulos and Robert J, Pavur

LINEAR REGRESSION

1028 Judgment Analysis to Assist Group Decision

Making: An ExampleTimothy P. O'Keefe

1031 A Graphical Representation of a Measure of the

Influence of Observations in Linear RegressionJeffrey L. Snow and Collin J. Watson

1034 The Relative Importance of the Employment-RelatedCriteria at a University

S. Dowlatshahi and Kurt A. Pflughoeft

TOPIC TABLE: PREDICTION AND

DECISION-MAKING ISSUES

1037 A Spreadsheet Based Forecasting Model for

Disaggregating Global Forecasts

Ray Venkataraman

1037 An Application of Confirmatory Factor Analysis to

the A Priori Classification of Financial Ratios

Alan D. Olinsky, Lisa L. Harlow, and Shaw K.

Chen

1037 Predicting Stock Prices: Compression of a Sinusoidal

Model with Box-Jenkins

Vivek Shah, Mayur Mehta, and Frank Landram

1037 Building and Testing a Solvency/Profitability ModelUsing Partial Least Squares Method: The P/C

Insurance Industry

K. Caleb Chan, Lillian Y. Fok, Peihwang PhilipWei, Susan M. Zee, and Wing M. Fok

1038 Quantitative Methods for Selecting MutuallyExclusive Alternatives

Cheickna Sylla and H. Joseph Wen

SIMULATION STUDffiS

1039 Allocation of Aircraft to Routes Under

Randomness—A Distribution of the Optimum Value

Approach

Huseyin Sarper

1042 Statistical Cross-Validation Accuracy; A Simulation

Study

Amy v. Puelz and Marion G. Sobol

1045 A Simulation Study to Compare Two LeadingMethods for Evaluating Audit Populations UsingDollar Unit Sampling

Howard R. Clayton

TOPIC TABLE: EMPIRICAL STUDIES AND

RELATED ISSUES

1048 A Study Assessing Nonresponse Bias in EmpiricalResearch

Jeffrey L, Snow

1048 Perceived Quality Rankings of Management Science

Journals

Jeremy B. Fox and Joan M. Donohue

1048 Value of Sequential Bayesian Belief Revision

Process in Action-Timing Problem

Jae-Hyeon Ahn and John J. Kim

1048 Applying Neural Network Based Techniques to the

Prediction of High School DropoutsMelanie L. Hatch and Gerald Kohers

1049 The Effect of Kurtosis on the Probability of a False

Alarm and the Probability of a True Alarm for the

X-Bar Chart

G. Steven Rhiel

FORECASTING AND QUALITY CONTROL 1079 Forecasting by ARIMA Methods: A Comparison of

1050 Forecasting Performance of the ThresholdIntC«Cr a"d ^f^P'f^T? M<f'S

Autoregressive and the Generalized AutoregressiveShawkuan Chen and Jeffrey E. Jarrett

Conditional Heteroscedastic Time Series Models: An

Empirical Investigation 1080 INVITED COLLOQUIUM: THE THEORY OF

Donald E. Reed COARSE UTILITY AND PORTFOLIO

1053 Statistical Process Control of Complex ._

„

Manufacturing Processes uPm& L,u and Jayprakash G. Patankar

David A. West, Paul M. Mangiameli, and

Shawkuan Chen

1056 A Relative Accuracy of the Random-Walk,Time-Series, and Combination Methods for

Forecasting Stock Market Prices in Korea

Young H. Kim and Bong Y. Hong

CONSTRUCTING EXPERIMENTS

1059 Latin Square Designs Balanced for the Residual

Effect of the Preceding Treatment

Jeffrey J. Green

1062 3m Availability Designs

Andreas G. Lazari

1065 Decision Analysis Using Multinomial Logit Models:

Mortgage Portfolio Valuation

Jonathan P. Pinder

DECISION ANALYSIS

1068 Choosing Probability Inputs When BuildingDecision Support Systems

M. Keith Wright, Lynne Stokes, and James S.

Dyer

1071 Rank-Based Selection Strategies for the Random

Walk Process

Young Hak Chun

1074 PERT Influence Diagrams

Ali Jenzarli

1077 PANEL SESSION: NONTRADITIONAL

APPROACHES TO CLASSIFICATIONAND

DISCRIMINATION

Paul A. Rubin

TOPIC TABLE: FORECASTING

1078 Improving Forecasting Decisions with Neural

Networks

Ping Wang, Joanna R. Baker, James F. Cox, III,

and Paul H. Pittman

1078 A Bayesian Approach to Load ForecastingAbdullah Omer Ba-Fail and Cem Canel

1078 Revisiting Inflation Forecasts Using Interest-Rate,

Time-Series, and Combination Methods: Some

International Evidence

Young H. Kim and Mesfin Bezuneh

1078 A Rule-Based Expert System for Forecasting:Results of an Experiment

Robert J. Vokurka, Benito E. Flores, and Stephen

L. Pearce

XV