Good afternoon sir,

can I help you?

Yes, I’ve got a reservation.

Your name please, sir?Mr. Watanabe

Could you spell that please?W A T A N A B E

That’s room number 214 it’s on the

second floor. Thank you very

much.

Certainly sir, what time?

Could I have an early morning call tomorow please?

Of course sir, what would

you like?6:30 if that’s possible and could I have breakfast in

my room?

Black or white coffee?Oh, just coffee and

toast please.

Yes, sir, we have the steak

grill on the ground floor

and the vegetarian

restaurant on the roof.

White please.Have you got a

restaurant here?

Yes, it’s better.

Do I have to book a table?

That’s fine sir, here’s your key.

OK a table for two for 8 o’clock.

Yes, sir, just over there on

the left. Have a nice stay.

Is there a lift?

Yes, please, I booked earlier at

reception.

Good evening sir, a table for

two?

Watanabe

Here you are sir.

Good evening, would you like

something to drink?

Yes, champagne please

Are you ready to order?

Yes please, salmon for my wife and I’ll have a steak.

How would you like your steak?

Medium please and what vegetables can we have?

We serve chips, runner beans & carrots with the

steak.

I’ll have some chips please.

And rice or boiled potatoes with the

salmon.

I’ll have the rice please.

Certainly madam.

Could you bring me some sparkling water, please?

Was everything to your liking?

Yes, very nice, thank you.

What would you like for dessert?

I’ll have cream caramel, please.And I’ll try the

chocolate mousse.

Would you like anything else?

Yes, the same for me please.A coffee for me

please.

Certainly sir, here you are.

Excuse me, could I have the bill, please?

Yes, we accept all main credit cards.

Can I pay by credit card?