171208 az field service technician–pharma us - schubert...

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Job Opportunity Profile As part of the Schubert group we plan, design and supply complex packaging systems for many industries and applications around the globe. Schubert-Pharma, a unit of Schubert Packaging Systems GmbH, supplies customised packaging machines for the pharmaceutical sector specialising in high-speed packaging applications with proven standard components. We set high standards with our innovations. Our customers benefit from these innovations. What could be more fun than to shape the future? FIELD SERVICE TECHNICIAN – PHARMA Company: Schubert-Pharma c/o Schubert North America, LLC Locations: Charlotte, NC or other Key responsibilities and tasks: Taking care of Schubert robotic packaging equipment at our customers in the pharmaceutical, medical device and healthcare industries including preventive and corrective maintenance activities, installation, commissioning, testing, production support, troubleshooting and validation. Work on electrical systems, PC controls, PLC controls, servo drives and controls, and mechanical systems Recommend technical solutions by examining customer machines; clarifying requirements with customer representatives Provide phone support to customer technicians in order to facilitate the resolution of hardware/software issues Increase sales opportunities by identifying untapped customer needs, product enhancements, and industry developments Maximize customer satisfaction by working closely with customer contacts Represent Schubert-Pharma to customers in a professional manner and provide effective and professional communication Training of customer operators and maintenance staff Must be able to travel for on-site servicing and installations; travel will be mainly within North America, occasional travels to the head office in Germany will be necessary INNOVATORS www.schubert-pharma.com

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Job Opportunity Profile

As part of the Schubert group we

plan, design and supply complex

packaging systems for many

industries and applications around

the globe. Schubert-Pharma, a unit of

Schubert Packaging Systems GmbH,

supplies customised packaging

machines for the pharmaceutical

sector specialising in high-speed

packaging applications with proven

standard components.

We set high standards with our

innovations. Our customers benefit

from these innovations. What could

be more fun than to shape the

future?

FIELD SERVICE TECHNICIAN – PHARMA

Company: Schubert-Pharma c/o Schubert North America, LLC

Locations: Charlotte, NC or other

Key responsibilities and tasks:

• Taking care of Schubert robotic packaging equipment at our customers in the

pharmaceutical, medical device and healthcare industries including preventive and

corrective maintenance activities, installation, commissioning, testing, production

support, troubleshooting and validation.

• Work on electrical systems, PC controls, PLC controls, servo drives and

controls, and mechanical systems

• Recommend technical solutions by examining customer machines; clarifying

requirements with customer representatives

• Provide phone support to customer technicians in order to facilitate the

resolution of hardware/software issues

• Increase sales opportunities by identifying untapped customer needs,

product enhancements, and industry developments

• Maximize customer satisfaction by working closely with customer contacts

• Represent Schubert-Pharma to customers in a professional manner

and provide effective and professional communication

• Training of customer operators and maintenance staff

• Must be able to travel for on-site servicing and installations; travel will be

mainly within North America, occasional travels to the head office in Germany

will be necessary

INNOVATORS

www.schubert-pharma.com

Skills and Qualifications:

• Background in Mechatronics or Electronics

• A minimum of 3 years hands-on experience in servicing or

manufacturing of packaging machinery

• Knowledge of robotic systems is desirable

• Working knowledge of servo drives and control systems

• Strong troubleshooting and problem solving skills

• Positive attitude and ability to work independently,

while still acting as a team-player

• Ability to develop and maintain strong rapport with clients

• Ability to communicate effectively both verbally and in writing

• Flexibility – able to quickly adapt to new situations –

and creativity – able to think “outside the box”

• Able to commit to several months of initial training in Germany,

as well as travel within North America for extended periods of time

• Must have a valid work permit, drivers license´

• Spanish language skills are advantageous

Schubert-Pharma offers a competitive salary and benefits program.

Email your resume to:

Schubert-Pharma

c/o Schubert North America

Charlotte, NC 28217

[email protected]

INNOVATORS

www.schubert-pharma.com