171208 az field service technician–pharma us - schubert...
TRANSCRIPT
Job Opportunity Profile
As part of the Schubert group we
plan, design and supply complex
packaging systems for many
industries and applications around
the globe. Schubert-Pharma, a unit of
Schubert Packaging Systems GmbH,
supplies customised packaging
machines for the pharmaceutical
sector specialising in high-speed
packaging applications with proven
standard components.
We set high standards with our
innovations. Our customers benefit
from these innovations. What could
be more fun than to shape the
future?
FIELD SERVICE TECHNICIAN – PHARMA
Company: Schubert-Pharma c/o Schubert North America, LLC
Locations: Charlotte, NC or other
Key responsibilities and tasks:
• Taking care of Schubert robotic packaging equipment at our customers in the
pharmaceutical, medical device and healthcare industries including preventive and
corrective maintenance activities, installation, commissioning, testing, production
support, troubleshooting and validation.
• Work on electrical systems, PC controls, PLC controls, servo drives and
controls, and mechanical systems
• Recommend technical solutions by examining customer machines; clarifying
requirements with customer representatives
• Provide phone support to customer technicians in order to facilitate the
resolution of hardware/software issues
• Increase sales opportunities by identifying untapped customer needs,
product enhancements, and industry developments
• Maximize customer satisfaction by working closely with customer contacts
• Represent Schubert-Pharma to customers in a professional manner
and provide effective and professional communication
• Training of customer operators and maintenance staff
• Must be able to travel for on-site servicing and installations; travel will be
mainly within North America, occasional travels to the head office in Germany
will be necessary
INNOVATORS
www.schubert-pharma.com
Skills and Qualifications:
• Background in Mechatronics or Electronics
• A minimum of 3 years hands-on experience in servicing or
manufacturing of packaging machinery
• Knowledge of robotic systems is desirable
• Working knowledge of servo drives and control systems
• Strong troubleshooting and problem solving skills
• Positive attitude and ability to work independently,
while still acting as a team-player
• Ability to develop and maintain strong rapport with clients
• Ability to communicate effectively both verbally and in writing
• Flexibility – able to quickly adapt to new situations –
and creativity – able to think “outside the box”
• Able to commit to several months of initial training in Germany,
as well as travel within North America for extended periods of time
• Must have a valid work permit, drivers license´
• Spanish language skills are advantageous
Schubert-Pharma offers a competitive salary and benefits program.
Email your resume to:
Schubert-Pharma
c/o Schubert North America
Charlotte, NC 28217
INNOVATORS
www.schubert-pharma.com