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16 customer analytics & insights learnings from leading brands

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Post on 10-May-2015

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First of 4 e-book series on 'Acing the CEM Experiment" - This e-book focuses on predicting and preventing customer attrition, segmentation & micro-segmentation, as well as pareto analysis.

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Page 1: 16 Customer Analytics & Insights Learnings From Leading Brands

BOOK 1

Page 2: 16 Customer Analytics & Insights Learnings From Leading Brands
Page 3: 16 Customer Analytics & Insights Learnings From Leading Brands
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BOOK 2

BOOK 3

BOOK 4

Page 21: 16 Customer Analytics & Insights Learnings From Leading Brands

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