15 compelling reasons to consider multi tenancy
Post on 20-Oct-2014
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Compelling Reasons to Consider MULTI-TENANCY
15
COST• Reduced Cost of Multi Tenant SaaS
Development/ Deployment/ Delivery & Maintenance
• “0” CapEx and reduced “OpEx”
• On-demand investment on Commodity Hardware
• Serve more customers with less Servers
• No Separate Instance required for each Customer
• Use existing tools, technologies, SaaS Architecture to minimize the devX Cost
COMMUNICATION & COLLABORATION
• Customer/User Collaboration– Collaboration between
Customers becomes extremely easier
– Employee/User of one customer can co-operate with another.
– Customer Mergers & Acquisition is super easy
• Data Collaboration– Share data from one Customer
to another– Consolidation of Data from
multiple Customers
DATA CONSOLIDATION• Multi Tenancy enables Consolidation of
Data
• Database operations are simpler, since all the customers data are consolidated in one place
• Better Geo replication, duplication, Data Sync with On premise, Data Backup etc.
• Consolidated Data provides intelligent insights about business, application, customers, revenues etc.
• Track and Analyse behavioural patterns.
CUSTOMER CONSOLIDATION• Consolidation of
Customers/Users/Data
• Better Customer/User Insights
• Consolidation lets you understand the Adoption pattern by Geo/Domain/Business
• Revenue recognitions by businesses
• Analyse & Improve the existing business by providing more value
APPLICATION UNIFICATION
• Consolidate multiple Separate/customized instances into one single instance
• No separate H/W or S/W License Cost for each Tenant
• No 100’s of Code base to maintain, so hassle free code maintenance and enhancements
• Follow best practises of SaaS Application Deployment
UNLIMITED SCALABILITY/PERFORMANCE
• No hardware limitation, Scale indefinitely
• Provides consistent performance
• Provides 100% Availability
• Build for performance/scalability
• Identify potential scalability/performance bottlenecks and eliminate
• Use Proven and widely use Cloud/SaaS Application frameworks
• http://www.techcello.com
MAINTENANCE & MANAGEMENT
• Enhance/Upgrade/Patch at any time Conveniently
• Deliver Hot Fixes instantly & Easy Continuous Integration
• No downtime required for SaaS App Maintenance activities
• Introduce new Features and Enhancement easily
• Less Manual resources to manage the App http://blog.fogcreek.com/four-million-to-one/
OWNERSHIP & AUTHORITY
• No S/W or H/W to install at the Customer end and hence no dependency from Customer
• No additional Cost for the Customer
• ISV has complete authority over the S/W & H/W
• ISV can experiment/explore with new features and enhancements
• Collect feedback/survey/opinion about what works and doesn’t
PROVISION• Simplified provisioning process
• Provision/On-board new Customer in seconds
• Offer multiple ways of Customer on boarding– Self Registration– Offline Customer On boarding
• Instant access to the Service
• Freemium &No Contacts & No Credit Card (Try before you buy)
INSTANT ASSISTANCE
• Monitor the service in real-time and react instantly
• Kill the bug even before customer report
• Watch the Application load at real-time
• Provide instant support and keep your customers happy
• Continuously Monitor, test and keep the system healthy
EFFICIENCY• Improved Operational Efficiency
• Entire Customer will use single instance of the same app, so no more multiple versions
• Efficiency in handling Customer requests
• Improved Data Security, Redundancy, Availability
• Seamless Upgrades/Patches/Bug Fix
• Use the Single H/W & S/W 100%
UPSELL & CROSS SELL
• Identify potential customer based on usage to Upsell & Cross sell
• Increase MRR by providing innovative features
• Transparency in Billing
• Let customer know the bill for the next month
• Have Simple subscription plans
BUSINESS ANALYTICS
• Get insightful Business & Product Analytics
• Actionable Metrics that helps you to informed decisions
• Better Resource Planning
• Prediction of MRR (Monthly Recurring Revenue)/Cash Flow
• Analyse the most used/unused features of your application
SIMPLIFIED SALES
• No Long Sales Cycle
• With Freemium, make visitors realize the value before purchase decisions
• Make your product sell for itself
• Value based Pricing Strategy
• Transparency in Billing & Sales Process
• Your customers are your best sales force
CUSTOMER HIERARCHY
• Setup Hierarchical Tenant Setup
• Hierarchy refers to Parent – Child setup– Best applies to enterprise
who have Departments/Division
– Origin based
• Reseller & Distributor model
• Support for Tenant Chaining
• Tenant Linking
techcello
SAAS L IFECYCLE MANAGEMENT SOLUTION
Ilyas F, Technical Evangelist
http://www.techcello.com