14643652 checklist for sap application maintenance estimation[1]
TRANSCRIPT
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ACCELERATOR - SAP APPLICATION MAINTENANCE
This is an accelerator for capturing & analysing pertinent information for estimating.
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BASIS_ABAP_SECURITY_GENERAL
© Steria Limited / 04/25/2009 Page 2 of 50 / Version 1.0
BASIS / WEB AS SAP SECURITY ABAP GENERAL Please fill in with available information
Description/ Total/ Remark O/S DB SAP IS? SAP NetWeaver Web AS GUI SAP PI/XI
Versions
Middleware
Interfaces 0 Synchronous
Asynchronous
IncomingOutgoing
Batch Jobs (SM37)Functional
Patch / Support Pack level
Date when last patch applied
Version Upgrades, if any in last 12 months
Database Growth (GB/Month)
Technical ( Archiving, Housekeeping, Standard SAP)
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BASIS_ABAP_SECURITY_GENERAL
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DialogBackground
EnqueueUpdate
UsersTotal SAP users
DialogSystem
RFC
Power Users
RolesSingle
Composite
ABAP Reports
WorkProcesses (SM51)
Bespoke Programs/Objects
Incident Management System
Total Incidents in last 3-6 months
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BASIS_ABAP_SECURITY_GENERAL
© Steria Limited / 04/25/2009 Page 4 of 50 / Version 1.0
BASIS SAP Security ABAP
Severity 1 Incidents in last 3-6 months
Severity 2 Incidents in last 3-6 months
Workload Assessment
hrs/ week spent upon user requests i.e.
password changes, setting up new users,
access & authorisation changes ..
hrs/ week spent in advising business
users on functionality within SAP
hrs/week in hand-holding business users
i.e. talking / taking them throuigh screens as and when they get
stuck
hrs/ week spent upon Service Requests i.e.
Fixes, Minor CRs, Application of SAP
Noteshrs/ week on
Monitoring Application
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BASIS_ABAP_SECURITY_GENERAL
© Steria Limited / 04/25/2009 Page 5 of 50 / Version 1.0
hrs/week on Major CRs
SUPPORT HOURS
hrs/week on Manual Activity like manual
batch runs, mop-ups, file uploads
hrs/ week on Maintaining Bespoke
Programs
No. of CRs per month calling for Impact Assessment / deployment
Role Changes since Go-Live
New Roles since Go-Live
Environments (i.e. PRD, QAS, FOF, DEV ??)
Transport Tool ( Name? if not SAP)
No. of Transports/Month
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BASIS_ABAP_SECURITY_GENERAL
© Steria Limited / 04/25/2009 Page 6 of 50 / Version 1.0
MAINTENANCE RELEASES PLANNED
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BASIS_ABAP_SECURITY_GENERAL
© Steria Limited / 04/25/2009 Page 7 of 50 / Version 1.0
Please fill in with available information
SAP ERP SAP BW/BI SAP CRM SAP SRM EP
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BASIS_ABAP_SECURITY_GENERAL
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BASIS_ABAP_SECURITY_GENERAL
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BASIS_ABAP_SECURITY_GENERAL
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BASIS_ABAP_SECURITY_GENERAL
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BASIS_ABAP_SECURITY_GENERAL
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BASIS_ABAP_SECURITY_GENERAL
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BASIS_ABAP_SECURITY_GENERAL
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BASIS_ABAP_SECURITY_GENERAL
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BASIS_ABAP_SECURITY_GENERAL
© Steria Limited / 04/25/2009 Page 16 of 50 / Version 1.0
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SAP ERP_SD_ MM_ FI_ CO_HR_PS_P_
© Steria Limited / 04/25/2009 Page 17 of 50 / Version 1.0
SAP R/3 / SAP ERP / SAP ECC 6.0
Modules FI CO SD MM HR
Age of Module
Sub-Modules CO, CO-PA Sales, Billing Payroll,
Components
No. of Users / Module / Sub-Module
Master Data Volumes/ StatisticsChart of Accounts Customers- Materials - Employees-
Sales Organization
Distribution Channels-Sales OrdersBilling Documents
Bespoke Programs
Interfaces to 3rd party
AC, AR, AP, GL, BL, AA,
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SAP ERP_SD_ MM_ FI_ CO_HR_PS_P_
© Steria Limited / 04/25/2009 Page 18 of 50 / Version 1.0
Workload Assessment
hrs/ week on Monitoring Application
hrs/week on Major CRs
Incident ManagementSeverity 1 Incidents in last 3-6 months
Severity 2 Incidents in last 3-6 months
Major CRs (> 5 Man-Days) in last 6 months
Integration to other SAP Modules / Applications
hrs/ week spent in advising business users on functionality within SAP
hrs/week in hand-holding business users i.e. talking / taking them throuigh screens
as and when they get stuck
hrs/ week spent upon Service Requests i.e. Fixes, Minor CRs, Application of SAP
Notes
hrs/week on Manual Activity like manual batch runs, mop-ups, file uploads
hrs/ week on Maintaining Bespoke Programs
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SAP ERP_SD_ MM_ FI_ CO_HR_PS_P_
© Steria Limited / 04/25/2009 Page 19 of 50 / Version 1.0
PS PM PM
Projects- Plants-Networks- Order Types-
Milestones- Notification TypesWBS Elements Material Types-
Floc Categories
Flocs
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SAP ERP_SD_ MM_ FI_ CO_HR_PS_P_
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SAP CRM
© Steria Limited / 04/25/2009 Page 21 of 50 / Version 1.0
SAP CRM DUE DILIGENCE
SALES SERVICE MARKETING E-Commerce Interaction CenterModules/Functionality
Age of Module
Sub-Modules
USE OF IPC - YES / NO
Components
No. of Users / Module / Sub-Module
Master Data Volumes/ Statistics
Sales Planning & Forecasting, Sales Performance Management, Territory Management, Accounts & Contacts, Opportunity Management, Quotation & Order Management , Pricing & Contracts Incentive & Commission Management, Time & Travel
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SAP CRM
© Steria Limited / 04/25/2009 Page 22 of 50 / Version 1.0
Bespoke Programs
Interfaces to 3rd party
Workload Assessment
hrs/ week on Monitoring Application
hrs/week on Major CRs
Incident ManagementSeverity 1 Incidents in last 3-6 months
Severity 2 Incidents in last 3-6 months
Integration to other SAP Modules / Applications
hrs/ week spent in advising business users on functionality within SAP
hrs/week in hand-holding business users i.e. talking / taking them throuigh screens
as and when they get stuck
hrs/ week spent upon Service Requests i.e. Fixes, Minor CRs, Application of SAP
Notes
hrs/week on Manual Activity like manual batch runs, mop-ups, file uploads
hrs/ week on Maintaining Bespoke Programs
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SAP CRM
© Steria Limited / 04/25/2009 Page 23 of 50 / Version 1.0
Major CRs (> 5 Man-Days) in last 6 months
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SAP CRM
© Steria Limited / 04/25/2009 Page 24 of 50 / Version 1.0
Mobile Applications
Business Communication Management
Channel Management
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SAP CRM
© Steria Limited / 04/25/2009 Page 25 of 50 / Version 1.0
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SAP CRM
© Steria Limited / 04/25/2009 Page 26 of 50 / Version 1.0
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SAP CRM
© Steria Limited / 04/25/2009 Page 27 of 50 / Version 1.0
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SAP CRM
© Steria Limited / 04/25/2009 Page 28 of 50 / Version 1.0
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SAP CRM
© Steria Limited / 04/25/2009 Page 29 of 50 / Version 1.0
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SAP SRM
© Steria Limited / 04/25/2009 Page 30 of 50 / Version 1.0
SAP SRM DUE DILIGENCE
Purchasing Governance Sourcing Contract ManagementModules/Functionality
Age of Module
Sub-Modules
Components
No. of Users / Module / Sub-Module
Master Data Volumes/ Statistics
Bespoke Programs
Interfaces to 3rd party
Collaborative Procurement
Global Spend Analysis, Category Management , Compliance Management Central Sourcing Hub,
RFx / Auctioning, Bid Evaluation & Awarding
Legal Contract Repository, Contract Authoring , Contract Negotiation , Contract Execution , Contract Monitoring
Integration to other SAP Modules / Applications
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SAP SRM
© Steria Limited / 04/25/2009 Page 31 of 50 / Version 1.0
Workload Assessment
hrs/ week on Monitoring Application
hrs/week on Major CRs
Incident ManagementSeverity 1 Incidents in last 3-6 months
Severity 2 Incidents in last 3-6 months
Major CRs (> 5 Man-Days) in last 6 months
hrs/ week spent in advising business users on functionality within SAP
hrs/week in hand-holding business users i.e. talking / taking them throuigh screens
as and when they get stuck
hrs/ week spent upon Service Requests i.e. Fixes, Minor CRs, Application of SAP
Notes
hrs/week on Manual Activity like manual batch runs, mop-ups, file uploads
hrs/ week on Maintaining Bespoke Programs
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SAP SRM
© Steria Limited / 04/25/2009 Page 32 of 50 / Version 1.0
Supplier Collaboration
Supply Base Management
Supplier Identification & Onboarding, Supplier Development & Performance Management, Supplier Portfolio Management
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SAP SRM
© Steria Limited / 04/25/2009 Page 33 of 50 / Version 1.0
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SAP SRM
© Steria Limited / 04/25/2009 Page 34 of 50 / Version 1.0
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SAP SRM
© Steria Limited / 04/25/2009 Page 35 of 50 / Version 1.0
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SAP SCM
© Steria Limited / 04/25/2009 Page 36 of 50 / Version 1.0
SAP SCM
Modules/Functionality
Age of Module
Sub-Modules
USE OF IPC - YES / NO
Components
No. of Users / Module / Sub-Module
Master Data Volumes/ Statistics
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SAP SCM
© Steria Limited / 04/25/2009 Page 37 of 50 / Version 1.0
Bespoke Programs
Interfaces to 3rd party
Workload Assessment
hrs/ week on Monitoring Application
hrs/week on Major CRs
Incident ManagementSeverity 1 Incidents in last 3-6 months
Severity 2 Incidents in last 3-6 months
Major CRs (> 5 Man-Days) in last 6 months
Integration to other SAP Modules / Applications
hrs/ week spent in advising business users on functionality within SAP
hrs/week in hand-holding business users i.e. talking / taking them throuigh screens
as and when they get stuck
hrs/ week spent upon Service Requests i.e. Fixes, Minor CRs, Application of SAP
Notes
hrs/week on Manual Activity like manual batch runs, mop-ups, file uploads
hrs/ week on Maintaining Bespoke Programs
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SAP SCM
© Steria Limited / 04/25/2009 Page 38 of 50 / Version 1.0
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SAP SCM
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SAP SCM
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SAP SCM
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SAP SCM
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SAP SCM
© Steria Limited / 04/25/2009 Page 43 of 50 / Version 1.0
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SAP SCM
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SAPBI
© Steria Limited / 04/25/2009 Page 45 of 50 / Version 1.0
SAP BW / BIModules/Functionality
Age of Module
Sub-Modules
USE OF IPC - YES / NO
Components
No. of Users / Module / Sub-Module
Master Data Volumes/ Statistics
Bespoke Programs
Interfaces to 3rd party
Integration to other SAP Modules / Applications
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SAPBI
© Steria Limited / 04/25/2009 Page 46 of 50 / Version 1.0
Workload Assessment
hrs/ week on Monitoring Application
hrs/week on Major CRs
Incident ManagementSeverity 1 Incidents in last 3-6 months
Severity 2 Incidents in last 3-6 months
Major CRs (> 5 Man-Days) in last 6 months
hrs/ week spent in advising business users on functionality within SAP
hrs/week in hand-holding business users i.e. talking / taking them throuigh screens
as and when they get stuck
hrs/ week spent upon Service Requests i.e. Fixes, Minor CRs, Application of SAP
Notes
hrs/week on Manual Activity like manual batch runs, mop-ups, file uploads
hrs/ week on Maintaining Bespoke Programs
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SAPBI
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SAPBI
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SAPBI
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SAPBI
© Steria Limited / 04/25/2009 Page 50 of 50 / Version 1.0