14 feb 2014
TRANSCRIPT
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Subject : Reservation Confirmation
From: Malaysia Airlines ([email protected])
To: [email protected];
Date : Saturday, January 25, 2014 2:45 PM
MAS, MAS MY
MAS
Kuala Lumpur
Malaysia
Tel: 1-300-883000
Thank you for choosing Malaysia Airlines.
Important notice for security reasons, the following are required upon check-in or ticket issuance. Failure to produce these documents may result in denied boarding:
Photocopy or actual credit/debit card used for the online purchase(s).
Photocopy or original photo ID of the credit/debit cardholder.
Please note that boarding gate will be closed 20 minutes prior to departure.
Note: Meal will be served on flights where the flying time is more than 60min.
Travel Itinerary Receipt
Reference:W7SKL Main contact: Mr noor eman utok
Email: [email protected]
Mobile: 60-148506085
PassengersMr noor eman utok Flight TWU-BKI-KUL
Ticket Number 2322426959886
Seat TWU-BKI Seat not selected BKI-KUL Seat not selected
* If you have selected your preferred seat and it is not reflected here, please contact our Call Centre at 1300-88-3000 (within Malaysia) or +603 7843 3000 (outside
Malaysia) for assistance.
Air Itinerary Details
Outbound
Tawau (TWU)Fri, 14 Feb 2014, 20:50
Kota Kinabalu (BKI)Fri, 14 Feb 2014, 21:50
MH 3056
Malaysia Airline
System Berhad
Fare Family: MH Smart
Stop: 0
Seats: Web Check-in*
Equipment type: ATR-7
Kota Kinabalu (BKI)Sat, 15 Feb 2014, 06:05
Kuala Lumpur International Apt (KUL)Sat, 15 Feb 2014, 08:30
MH 2637
Malaysia Airline
System Berhad
Fare Family: MH Smart
Stop: 0
Seats: Web Check-in*
Equipment type: Boeing 737-800
Fare Breakdown
Passenger Type Base Fare
per person
Surcharges
per person
Taxes
per person
Total Fare
per person
Number of
passengersTotal Fare
Adult 244.00 MYR 44.00 MYR 9.00 MYR 297.00 MYR x 1 297.00 MYR
TWU-KUL: MH Smart Fare Family Benefits
1. Change of Booking - For a Fee2. Upgrade - For a Fee
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3. Go Show - International: For a Fee, Domestic: Not Allowed
4. No Show - For a Fee5. Canx/Refund Before Dep - For a Fee
6. Canx/Refund After Dep - For a Fee7. Baggage Allowance 30kg8. Advanced Seat Selection - For a Fee
9. Note: Above generic attributes shown only apply to Malaysia Airlines operated flights.
MH3000-3999 and MH9000-9999 Series flights are subject to their own rules. Please refer to detail fare rules
10. Note: The most restrictive rules shall apply to the entire booking for any
booking with combined fare families
Note: Fare benefit shown above is generic. Please refer to the detailed fare rules.
TO TAL AIR FARE: 297.00 MYR
Fare Rules
TWU-BKI (VSTWINGS)
TITLE/APPLICATIO N
fare cls explanation book codes -------- ---------------------- ---------- vstwings economy advance purchase fares v applies for one way fares for adult FARE TYPE
CODE EAP no booking code exceptions for carrier - use prime rule - 918/mywm maswings mh flex fares within east malaysia for travel on twin otter application area these
fares apply within malaysia. class of service these fares apply for economy class service. types of transportation fares governed by this rule can be used to create one-
way/round-trip/circle-trip/open-jaw journeys. other conditions fees and surcharges the fees and surcharges for travel within east malaysia within sabah and sarawak and
between sabah and sarawak are as follows aircraft type f50/atr72 dht fuel myr 21.60 myr 7 admin fees myr 18.40 myr 5 insurance myr 4 myr 4 total yq myr 44 myr 16 -----
if the ticket is sold in other countries other than japan and philippines yq is as follows aircraft type f50/atr72 dht fuel myr 21.60 myr 7 admin fees myr 18.40 myr 5
insurance myr 15 myr 15 total yq myr 55 myr 27 ------------------------------------------------ - admin fees is per sector for japan and philippines the yq for travel within east
malaysia is myr 44. in addition to the above there is airport fee and security charge of rm 9.00. no airport tax and security charge is collected for certain points in sabah and
sarwak as follows sabah - kud gsa pay sxs smm tmg sarawak - bkm bbn blg kpi lwy lgl lgm lkh lbp odn mur and mkm. ------ service fee - for t ickets issued by mas ticket
offices/call center tele-payment aircraft type service fee fokker 50/atr72-500 myr 10 per ticket twin otter myr 5 per ticket ------ for mixed flights combination between
fokker 50/atr 72 and twin otter- apply fokker 50/atr72 rate ------------------------------------------------ - other fare rules 1.child fare will follow mh rules for domestic which is
75 percent from y fare. 2.infant fare will follow mh rules which is 10 percent from y fares 3.senior citizen 50 percent from y fare. reservations and ticketingapply mh rules
note- to use rbd m for the senior citizen fare 4.student fare grads 50 percent from y fare. reservations and ticketing apply mh rules. to apply and present mas grads card note-
to use rbd m for the student fare 5.gv3 family fare a 15percent discount from y fare applicable on atr72/f50 services and reservation must be made under y class. a minimum
of 3 passengers in one pnr and consist of a least 2 adult traveling on the same flight date. reservations must add gv3 info in the general fact /osi gv3 fare/ -----------------------
------------------------- - baggage allowance atr72 business class - 30 kg f50/atr72 economy class - 20 kg dht - 10 kg ------------------------------------------------ - excess baggage
f50/atr72 - myr 5 per kg dht - myr 1 per kg ------------------------------------------------ - t icket validity twin otter rbd y - 180 days validity rbd m - 60 days validity
end of text
ELIGIBILITY
no eligibility requirements.
DAY/TIME
no day/time travel restrictions.
SEASO NALITY
no seasonal travel restrictions.
FLIGHT APPLICATIO N
the fare component must be on one or more of the following mh flights 3000 through 3999. note - all flights operated by maswings or the fare component must be on
one or more of the following mh flights 7501 through 7520. note - 1.all flights operated by maswings 2.cny 2014 extra flights
ADVANCE RES/TICKETING
reservations for all sectors are required at least 3 days before departure. note - 1.advance purchase-03day . 2.waitlist segment on either outbound or inbound is not
permitted. 3.internet-immediate.
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MINIMUM STAY
travel from last stopover must commence no earlier than 2 days after departure from fare origin.
MAXIMUM STAY
no maximum stay requirements.
STO PO VERS
stopovers are not permitted.
TRANSFERS
unlimited transfers permitted on the pricing unit fare break and embedded surface sectors permitted on the fare component. note - connection made at the transfer
point must be within 12 hours of arrival. the fare between the point of origin/ destination and intermediate/ connecting point must not be higher than the fare between point
of origin and destination. no-hip fare break and embedded surface sectors permitted on the fare component
PERMITTED CO MBINATIO NS
end-on-end permitted. side trips permitted. validate all fare components. travel must be via point of combination. applicable add-on construction is addressed in
miscellaneous provisions - category 23. open jaws/round trips/circle trips fares may be combined on a half round trip basis -to form single or double open jaws open jaws note
- add-ons are not permitted -to form round trips/circle trips. provided - combinations are with any fare for any carrier in any rule in any tariff.
BLACKO UT DATES
no blackout dates.
SURCHARGES
no surcharge requirements.
ACCO MPANIED TRAVEL
accompanied travel not required.
TRAVEL RESTRICTIO NS
** valid for travel commencing on/before 31dec 14. travel ** on ** this fare component must commence by 1159pm on 31dec 14.
SALES RESTRICTIO NS
** tickets must be issued on/after 10dec 13 and on/before ** 31dec 14. fares may only be sold by mh. tickets must be issued on mh and may only be sold in malaysia.
sale is restricted to specific agents. note - saleable in malaysia only or - sale is restricted to specific agents. t ickets must be issued on mh and may only be sold in malaysia
note - saleable in malaysia only or - sale is restricted to specific agents. t ickets must be issued on mh and may only be sold in malaysia note - saleable in malaysia only or -
sale is restricted to specific agents. t ickets must be issued on mh and may only be sold in malaysia note - saleable in malaysia only
PENALTIES-CHANGES/CANCEL
note - passenger who wish to cancel booking and to change to new or same date and timing and/or different date and timing of travel to same and/or different
maswings destinations are to apply the below. - 1. cancel booking not permitted and forfieted -------------------------------------------------- 2. change booking at anytime
before departure permitted and charge myr 50 2.1 change to lower booking class not permitted -------------------------------------------------- 3. no show charge myr 75 upsell
to nearest booking class and reissuance fee myr40. subject to seats availability -------------------------------------------------- 4. refund fee charge myr65 per document for
unutilised coupon 4.1 refund for no show ticket charge no show fee myr75 and refund fee myr65 -------------------------------------------------- 5. go show 5.1 earlier date not
permitted 5.2 same date/earlier flight not permitted 5.3 same date/later flight not permitted -------------------------------------------------- 6. reroute not permitted ---- note a.
yr tax is applicable for ticket issued other than by mh offcies or ibe submitted for subsequent re-issuance ie.gds tickets. -------------------------------------------------- 7. upgrade
7.1 enrich redemption not permitted 7.2 higher booking class permitted reissuance fee myr40 -------------------------------------------------- 8. seat selection not permitted ----
---------------------------------------------- 9. distribution channels pos malaysia
HIP/MILEAGE EXCEPTIO NS
malaysia is excluded from the higher intermediate point rule for stopovers.
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TICKET ENDO RSEMENT
the original and the reissued ticket must be annotated - nonend valid on maswing - and - flt only. - in the endorsement box.
CHILDREN/INFANT DISCO UNTS
accompanied child 2-11 - charge 75 percent of the fare. t icket designator - ch or - infant under 2 without a seat - charge 10 percent of the fare. t icket designator - in.
must be accompanied on all flights in same compartment. note - 1.unaccompanied child -permitted with fees a.charges umnr fees myr 100 b.mandatory to complete umnr
details in umnr form c.applicbale to maswings domestic sector only 2. subject to seats availability
TO UR CO NDUCTO R DISCO UNTS
tour conductor - no discount.
AGENT DISCO UNTS
agent - no discount.
O THER DISCO UNTS
no other discounts permitted.
MISCELLANEO US PRO VISIO NS
no miscellaneous provisions.
GRO UPS
no group provisions.
TO URS
no tour provisions.
VISIT ANO THER CO UNTRY
no visit another country provisions apply.
DEPO SITS
no deposit requirements.
BKI-KUL (VSTF)
TITLE/APPLICATIO N
fare cls explanation book codes -------- ---------------------- ---------- vstf regular apex fares v applies for one way fares FARE TYPE CODE XAP no booking code
exceptions for carrier - use prime rule - 918/myez note - general rule does not apply mh smart fares economy within malaysia application area these fares apply within
malaysia. class of service these fares apply for economy class service. types of transportation this rule governs one-way and round-trip fares. fares governed by this rule can
be used to create one-way/round-trip/circle-trip journeys. capacity limitations ------------------------------------------------- attributes of mhsmart - valid on mh services only --
----------------------------------------------- - 30 kg baggage allowance - 50 pct mileage accrual
ELIGIBILITY
no eligibility requirements.
DAY/TIME
no day/time travel restrictions.
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SEASO NALITY
no seasonal travel restrictions.
FLIGHT APPLICATIO N
note - general rule does not apply the fare component must be on one or more of the following mh flight 2626 mh flight 2628 mh flight 2640 mh flight 2608 mh
flight 2603 mh flight 2641 mh flight 2607 mh flight 2637.
ADVANCE RES/TICKETING
note - general rule does not apply reservations for all sectors are required at least 3 days before departure.
MINIMUM STAY
no minimum stay requirements.
MAXIMUM STAY
no maximum stay requirements.
STO PO VERS
note - general rule does not apply no stopovers permitted. no stopover occurs if passenger takes next available flight within 12 hours.
TRANSFERS
note - general rule does not apply unlimited transfers permitted on the pricing unit fare break and embedded surface sectors permitted on the fare component.
PERMITTED CO MBINATIO NS
double open jaws not permitted. end-on-end permitted. side trips not permitted applicable add-on construction is addressed in miscellaneous provisions - category 23.
open jaws/round trips/circle trips fares may be combined on a half round trip basis -to form single open jaws -to form round trips with mh fares -to form circle trips with mh
fares provided - combinations are with any fare for carrier mh in any rule and tariff.
BLACKO UT DATES
no blackout dates.
SURCHARGES
no surcharge requirements.
ACCO MPANIED TRAVEL
accompanied travel not required.
TRAVEL RESTRICTIO NS
note - general rule does not apply valid for travel commencing on/after 10dec 13.
SALES RESTRICTIO NS
** tickets must be issued on/after 10dec 13. note - general rule does not apply fares may only be sold by mh. tickets must be issued on mh and may only be sold in area
1/area 2/area 3. sale is restricted to specific agents. or - t ickets must be issued on mh and may only be sold in area 1/area 2/area 3 fares may only be sold by travel agents. or -
sale is restricted to specific agents. note - saleable worldwide. or - sale is restricted to specific agents. or - sale is restricted to specific agents.
PENALTIES-CHANGES/CANCEL
note - general rule does not apply changes any time charge myr 100 for reissue/revalidation. note - above charge will apply per document ---------------------------------
----------------- foc if reissue to higher cabin. downgrade/change to lower rbds not allowed. -------------------------------------------------- upsell - calculate and collect the
difference between booked fare and fare of new booking and apply change fee of original booking class. after upselling a ticket the cancellation/refund rules of the original
ticket will still apply. the original non-refundable amount remains non refundable. all other rules will apply as per the new ticket. -------------------------------------------------
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reroute - difference in fare plus change fee as per above. ------------------------------------------------- go show - allowed at foc for travel on earlier flights on the same date of
departure ------------------------------------------------- for t icket reissuance/changes - no show fee plus any fare difference will apply. change fee excluded. ------------------------
-------------------------- change fees may differ if modification is made online via manage my booking. cancellations before departure charge myr 150 for cancel/refund. note -
above charge will apply per document -------------------------------------------------- fully unutilized tickets - charge myr 150 per document for cancel/refund after departure
ticket is non-refundable in case of cancel/refund. note - partially unutilized tickets - forfeited. above charge will apply per document. --- for rbd n fares and above - if t icket is
being cancelled due to visa rejection full refund permitted. documentary evidence to be submitted. admin fee applies. any time charge myr 100 for no-show. note - above
charge will apply per document -------------------------------------------------- for t icket reissuance/changes - no show fee plus any fare difference will apply. change fee
excluded. for ticket cancellation - no show fee plus cancellation fees will apply. -------------------------------------------------- note - child passenger and infant occupying a seat
pays adult penalty. infants not occupying a seat pay 10pct of adult penalty
HIP/MILEAGE EXCEPTIO NS
note - general rule does not apply malaysia is excluded from the higher intermediate point rule. note - the higher intermediate point/mileage system does apply
TICKET ENDO RSEMENT
note - general rule does not apply the original and the reissued ticket must be annotated - nonend- mhsmart-vld on flt - and - dte shwn - penalty applies - in the
endorsement box.
CHILDREN/INFANT DISCO UNTS
note - general rule does not apply accompanied child 2-11 - charge 75 percent of the fare. t icket designator - ch25 or - unaccompanied child 5-11 - charge 100
percent of the fare. t icket designator - ch. note - unaccompanied children 2-4 years/infant - not permitted for carriage. or - 1st infant under 2 without a seat - charge 10
percent of the fare. t icket designator - in90 or - infant under 2 with a seat - charge 75 percent of the fare. t icket designator - ch25.
TO UR CO NDUCTO R DISCO UNTS
note - general rule does not apply note - not permitted.
AGENT DISCO UNTS
note - general rule does not apply note - not permitted.
O THER DISCO UNTS
note - general rule does not apply note - not permitted.
MISCELLANEO US PRO VISIO NS
note - general rule does not apply this fare must not be used for add-on construction. this fare must not be used as the high or the low fare when calculating a
differential. this fare must not be used as the through fare when pricing a fare component with a differential.
GRO UPS
no group provisions.
TO URS
no tour provisions.
VISIT ANO THER CO UNTRY
no visit another country provisions apply.
DEPO SITS
no deposit requirements.
VO LUNTARY CHANGES
note - rule ca31 in iprg1 applies << in the event of changes to ticketed flights << before departure of journey - applies within tkt << validity << certain domestic
reissue provisions may be overridden << by << those of mh international fares << no charge or sum of fees of all changed fare << components << and << reprice using
currently tktd fare << provided all of the following conditions are met- << 1. no change to fare breaks << 2. when no intl coupons remain - all new travel << must << be
domestic << 3. mh fares are used << 4. new tkt has equal or higher value than previous << tkt << 5. all rule and booking code provisions are met << 6. adv res is measured
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from reissue date to << departure << of journey << or - << reprice using fares in effect today << provided all of the following conditions are met- << 1. when no intl coupons
remain - all new travel << must << be domestic << 2. change is before original scheduled flight << 3. mh -bz fare family is used << 4. public fares are used if t icketed fare is in
<< public tariff. private fares are used if t icketed << fare is in private tariff << 5. new tkt has equal or higher value than previous << tkt << 6. adv res is measured from reissue
date to << departure << of journey << or - << reprice using fares in effect today << provided all of the following conditions are met- << 1. when no intl coupons remain - all
new travel << must << be domestic << 2. change is before original scheduled flight << 3. mh -fx fare family is used << 4. new tkt has equal or higher value than previous <<
tkt << 5. adv res is measured from reissue date to << departure << of journey << or - << reprice using fares in effect today << provided all of the following conditions are
met- << 1. when no intl coupons remain - all new travel << must << be domestic << 2. change is before original scheduled flight << 3. mh -st fare family is used << 4. new tkt
has equal or higher value than previous << tkt << 5. adv res is measured from reissue date to << departure << of journey << when change results in lower fare ignore residual
then << add-collect << endorsement box- higher non-ref amt and new << endorsements. << or - << before departure of journey - applies within tkt << validity << certain
domestic reissue provisions may be overridden << by << those of mh international fares << charge myr 100 or sum of fees of all changed fare << components - infant w/o
seat discounts apply and << reprice using currently tktd fare << provided all of the following conditions are met- << 1. no change to fare breaks << 2. when no intl coupons
remain - all new travel << must << be domestic << 3. mh fares are used << 4. new tkt has equal or higher value than previous << tkt << 5. all rule and booking code provisions
are met << 6. adv res is measured from reissue date to << departure << of journey << or - << reprice using fares in effect today << provided all of the following conditions are
met- << 1. when no intl coupons remain - all new travel << must << be domestic << 2. change is after original scheduled flight << 3. mh -bz fare family is used << 4. public
fares are used if t icketed fare is in
<< public tariff. private fares are used if t icketed << fare is in private tariff << 5. new tkt has equal or higher value than previous << tkt << 6. adv res is measured from
reissue date to << departure << of journey << or - << reprice using fares in effect today << provided all of the following conditions are met- << 1. when no intl coupons
remain - all new travel << must << be domestic << 2. change is after original scheduled flight << 3. mh -fx fare family is used << 4. public fares are used if t icketed fare is in
<< public tariff. private fares are used if t icketed << fare is in private tariff << 5. new tkt has equal or higher value than previous << tkt << 6. adv res is measured from reissue
date to << departure << of journey << or - << reprice using fares in effect today << provided all of the following conditions are met- << 1. when no intl coupons remain - all
new travel << must << be domestic << 2. change is after original scheduled flight << 3. mh -st fare family is used << 4. public fares are used if t icketed fare is in << public
tariff. private fares are used if t icketed << fare is in private tariff << 5. new tkt has equal or higher value than previous << tkt << 6. adv res is measured from reissue date to
<< departure << of journey << when change results in lower fare ignore residual then << add-collect << endorsement box- higher non-ref amt and new << endorsements. << or
- << before departure of journey - applies within tkt << validity << certain domestic reissue provisions may be overridden << by << those of mh international fares << charge
myr 100 or sum of fees of all changed fare << components - infant w/o seat discounts apply and << reprice using currently tktd fare << provided all of the following
conditions are met- << 1. no change to fare breaks << 2. when no intl coupons remain - all new travel << must << be domestic << 3. mh fares are used << 4. new tkt has equal
or higher value than previous << tkt << 5. all rule and booking code provisions are met << 6. adv res is measured from reissue date to << departure << of journey << or - <<
reprice using fares in effect today << provided all of the following conditions are met- << 1. when no intl coupons remain - all new travel << must << be domestic << 2.
change is after original scheduled flight << 3. mh -bz fare family is used << 4. public fares are used if t icketed fare is in << public tariff. private fares are used if t icketed <<
fare is in private tariff << 5. new tkt has equal or higher value than previous << tkt << 6. adv res is measured from reissue date to << departure << of journey << or - <<
reprice using fares in effect today << provided all of the following conditions are met- << 1. when no intl coupons remain - all new travel << must << be domestic << 2.
change is after original scheduled flight << 3. mh -fx fare family is used << 4. public fares are used if t icketed fare is in << public tariff. private fares are used if t icketed <<
fare is in private tariff << 5. new tkt has equal or higher value than previous << tkt << 6. adv res is measured from reissue date to << departure << of journey << or - <<
reprice using fares in effect today << provided all of the following conditions are met-
<< 1. when no intl coupons remain - all new travel << must << be domestic << 2. change is after original scheduled flight << 3. mh -st fare family is used << 4. public
fares are used if t icketed fare is in << public tariff. private fares are used if t icketed << fare is in private tariff << 5. new tkt has equal or higher value than previous << tkt <<
6. adv res is measured from reissue date to << departure << of journey << when change results in lower fare ignore residual then << add-collect << endorsement box- higher
non-ref amt and new << endorsements. << in the event of changes to ticketed flights << after departure of journey - applies within tkt << validity << certain domestic reissue
provisions may be overridden << by << those of mh international fares << no charge or sum of fees of all changed fare << components << and << reprice using fares in effect
today << provided all of the following conditions are met- << 1. when no intl coupons remain - all new travel << must << be domestic << 2. fully flown fare not repriced to
further point << 3. change is on/before day of original scheduled << flight << 4. mh fares are used << 5. new tkt has equal or higher value than previous << tkt << 6. adv res is
measured from new tkt issue date if << current fares/from previous tkt issue date if << historical fares to departure of journey << when change results in lower fare ignore
residual then << add-collect << endorsement box- higher non-ref amt and new << endorsements. << or - << after departure of journey - applies within tkt << validity <<
certain domestic reissue provisions may be overridden << by << those of mh international fares << charge myr 100 or sum of fees of all changed fare << components - infant
w/o seat discounts apply and << reprice using fares in effect today << provided all of the following conditions are met- << 1. when no intl coupons remain - all new travel <<
must << be domestic << 2. fully flown fare not repriced to further point << 3. change is before original scheduled flight << 4. mh fares are used << 5. new tkt has equal or
higher value than previous << tkt << 6. adv res is measured from new tkt issue date if << current fares/from previous tkt issue date if << historical fares to departure of
journey << when change results in lower fare ignore residual then << add-collect << endorsement box- higher non-ref amt and new << endorsements. << or - << after
departure of pricing unit - applies within tkt << validity << certain domestic reissue provisions may be overridden << by << those of mh international fares << charge myr
100 or sum of fees of all changed fare << components - infant w/o seat discounts apply and << reprice using fares in effect today << provided all of the following conditions
are met- << 1. when no intl coupons remain - all new travel << must << be domestic << 2. fully flown fare not repriced to further point << 3. change is after original
scheduled flight << 4. mh fares are used << 5. new tkt has equal or higher value than previous << tkt << 6. adv res is measured from reissue date to << departure << of journey
<< when change results in lower fare ignore residual then << add-collect << endorsement box- higher non-ref amt and new << endorsements.
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GRAND TOTAL
Charged to MAYBANK TOTAL: 297.00 MYR
Important Information
1. Click here to view General Conditions of Carriage2. For peanut allergy or other medical condition, please click here.
3. Flights 3000-3999 and 9000-9999 are subject to their own rules. Please refer to Fare Rule section.
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