130401 kp-credentials-april
DESCRIPTION
Our current company credentials.TRANSCRIPT
© 2013 KIROYAN PARTNERS. All rights reserved.
WHO WE ARE, WHAT WE DO,
AND HOW WE DO ITApril 2013
2 / 18 © 2013 KIROYAN PARTNERS. All rights reserved.
Kiroyan Partners isa strategic consulting firm that assists clients by a comprehensive and multi-disciplinal approach to social and communication issues The outcome of our work is
enhanced reputation and a better understanding of stakeholders, enabling
organizations to communicate, position themselves and
resolve issues more effectively
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VISIONBecome a leader in the Indonesian private sector in the active promotion of sustainable business based on good corporate governance and corporate social responsibility
MISSIONTo provide business solutions to clients through strategic communications that adheres to good corporate governance and corporate social responsibility according to best practice, and provide a cultural bridge between Indonesia and the international business community
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SERVICES
TEAM
VALUES
APPROACH
OUR FOUNDATIONS
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OUR VALUES
PERSONAL
INTEGRITY
ETHICSPROFES
S-IONALIS
M
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OUR TEAM
Dr. Marzuki Darusman(Chairman)
Ambassador Sabam Siagian
Rear Adm. (ret) Yoost F. Mengko
Dr. MAS Hikam
Dr. Anwar Nasution
Air Chief Marshal (ret) Chappy Hakim
Senior Advisory CouncilWisdom, insight, contacts
7 / 18 © 2013 KIROYAN PARTNERS. All rights reserved.
OUR TEAM
Dr. Irwandy Arif
Prabowo Dr. Gregoria Arum Yudarwati
Dr. Dave Lumenta
Dr. Maria Nindita Radyati
Nunik Maharani Maulana
Council of ExpertsSpecial expertise
Senior Expert on Mining
Senior Expert on Economics
Senior Expert on Communi-cations
Senior Expert on Social Research
Senior Expert on Business and Social Responsibility
Senior Expert on Corporate Communica-tions
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NOKE KIROYANPresident Director & Chief
ConsultantANANG RIZKANI NOOR
Director & Principal ConsultantANTON RIZKI SULAIMAN
Director & Principal Consultant
OUR TEAM
Consulting
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ARYANTI SAVITRISenior Consultant
ASTRID PUSPITASARISenior Consultant RIDWANA SALEH
Senior ConsultantPASHA AGOES
Senior ConsultantDICKY SEPTRIADI
Consultant
IRMA PANDORAConsultant
MARGARETH OLIVIAConsultant
PRAMA YUDHA AMDAN
Consultant
OUR TEAMConsulting
BRATA YUDHA Consultant
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JULI GULTOMAdministration
ManagerARYADI RAHMAN
AccountantANNISA HARYADI
Administration Assistant
HUSEINGeneral Affairs
Assistant
Administration
OUR TEAM
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OUR APPROACH
Doorley and Garcia, 2007
PERFORMANCE
STRATEGIZE
EXECUTEASSESS
REPUTATION
COMMUNICATION
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OUR SERVICES
• Stakeholder Mapping
• Stakeholder Perception Study
• Non-financial Risk Assessment
• Communication Audit
• CSR Performance Measurement
• Stakeholder Impact Assessment
• Issues Identification
ASSESS
• Policy Development
• Strategy Development
• Stakeholder Engagement
• Communication Strategy
• Protocols & Guidelines Development
• Program Development
STRATEGIZE
• Executive Coaching
• Capacity Building
• Stakeholder Engagement Facilitation
• Issues Management
• Crisis management
• Program Monitoring
EXECUTE
• Crisis Communication
• CSR/ Sustainability Reporting
• Organizational Reporting Advisory
• Media Management
• New Media Management
• Creative Services
COMMUNICATE
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ANALYZE• Stakeholder
Management• Political Economy• Communication
Theory• Business & Social
Context RESEARCH• Field Research• Desktop Research• Verification
SYNTHESIZE• Management Solution• Relevant Theories• Research Findings• Empirical Data
ACT• Report• Present• Recommend Measures
HOW WE DO IT
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OUR CLIENTS – past and current
US & EUROPE
ASIA
INDONESIA
AUSTRALIA
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Selected Cases Studies:CRISIS MANAGEMENT
#1 Through a merger and acquisition process a foreign oil & gas company became a non-operating part-owner of an asset that subsequently was involved in a serious environmental issue. Through a multi-year process we assisted the company to gradually disengage in a responsible manner while maintaining good relations with all stakeholders.
#2 It is a well-known fact that oil & gas companies are susceptible to blowouts, yet anytime it occurs, a crisis will ensue. The severity of the case depends on location and nature of the blowout. The matter needs careful and responsible handling at local and national levels, which we have done with another client.
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Selected Cases Studies:CAPACITY BUILDING
#1 An FMCG company is dissatisfied with its complaints handling mechanism which is seen as impeding its efforts to establish its reputation as a reliable company. We were commissioned to conduct a thorough analysis of the weaknesses and come up with a solution.
#2 The syariah arm of a bank was spun off in compliance with the central bank stipulations that syariah and conventional banks must be separated. During a one-year period we assisted the syariah bank in establishing a Public Relations function from scratch, including training its staff.
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Selected Cases Studies:COMMUNITY ISSUES
#1 Mining companies need a local license to operate from the communities in addition to the permits required by law. Prior to conducting outreach programs a thorough stakeholder analysis must be conducted followed by community needs assessment. This is what we did over a period of many years for a precious metals COW company.
#2 A base metals COW company was facing a complex community situation involving various ethnic groups who were involved in hereditary land ownership issues. Prior to proceeding to the formal licensing process, these communities need to be resolved. We assisted the company in dealing with this complex issue.
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Selected Cases Studies:MULTIDIMENSIONAL STUDY
#1 After a long absence from Indonesia a foreign company that supplies products and systems to the security authorities was contemplating a re-entry into the Indonesian market and needed a reliable decision-making tool for this purpose. We analyzed all relevant aspects, including the specific political and economic conditions as well as industry-specific issues needed for the strategic decision.
#2 The Indonesian and Australian governments have agreed to enter into a Comprehensive Economic Partnership Agreement. The business sector will be a major component of the agreement. Kiroyan Partners was appointed by both sides to prepare a Joint Position Paper that is preceded by stakeholder analysis and stakeholder engagement in Indonesia and Australia.
PT KOMUNIKASI KINERJAMenara Karya, 10th Floor, Suite H
Jl. HR Rasuna Said Blok X-5 Kav. 1-2Jakarta 12950 - INDONESIA
T: +6221 5794 4694F: +6221 5794 4696
THANK YOU