12731 age concern home care leaflet aw 2 · 2017. 8. 7. · a new choice for all your homecare...

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Homecare Services A new choice for all your homecare needs GIVELOCALHELPLOCAL

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Page 1: 12731 Age Concern Home Care leaflet AW 2 · 2017. 8. 7. · A new choice for all your homecare needs GIVELOCALHELPLOCAL. What is Age Concern ... Ashford TheAvenue C a vend is hP lac

HomecareServicesA new choicefor all yourhomecare needs

GIVELOCALHELPLOCAL

Page 2: 12731 Age Concern Home Care leaflet AW 2 · 2017. 8. 7. · A new choice for all your homecare needs GIVELOCALHELPLOCAL. What is Age Concern ... Ashford TheAvenue C a vend is hP lac

What is Age ConcernEastbourne Homecare?

At Age Concern Eastbourne Homecarewe treat all of our clients as individuals.From the moment you choose us ourfriendly, professional Care and SupportWorkers are there to ensure yourhomecare is planned by you for you.Age Concern Eastbourne Homecareis the name you can trust. As we are acharitable organisation profit is never ourfocus, but quality, support and listening toour clients is.

What we can do to help you

We have a variety of people using ourhomecare service. Whether you are justbeginning to require some extra help withtasks such as shopping and cleaning oryou require our full support to meet yourentire needs, we are here to help. Weare very flexible in what we offer and arehappy to support individuals’ long term orfor a short period, for example following astay in hospital.

HomecareServices

A newchoicefor all yourhomecareneeds

Page 3: 12731 Age Concern Home Care leaflet AW 2 · 2017. 8. 7. · A new choice for all your homecare needs GIVELOCALHELPLOCAL. What is Age Concern ... Ashford TheAvenue C a vend is hP lac

Some of the tasks we cansupport you with are:

Domestic and Shopping Tasks

• Light housework and laundry

• Shopping / escorted shopping

• Meal preparation

Personal Care Tasks

• Home visiting Nailcare service

• Prompting / administering medication

• Assistance with washingand dressing

• Accompanying toappointments / clubs

• Companion / respite visits

Our Staff

All our staff are recruited based on theircare values and passion for supportingpeople. They get a robust induction andongoing support as well as excellenttraining. We always strive to limit thenumber of Care and Support workerswe match with you. We want you tofeel comfortable and confident with thepeople who support you.

What happens next?

When you are ready to get in touch(using our details overleaf), our friendlyteam will be pleased to hear from youand will take down some basic details.A member of the team will then visit youin your own home for a no obligationassessment of needs. We will look atyour circumstances and plan with you apackage of care which is affordable andmeets your needs. After we have begunsupporting you we will regularly be intouch to check that you are happy andmake any changes you may require toyour care plan.

Page 4: 12731 Age Concern Home Care leaflet AW 2 · 2017. 8. 7. · A new choice for all your homecare needs GIVELOCALHELPLOCAL. What is Age Concern ... Ashford TheAvenue C a vend is hP lac

Grove Rd

The Goffs

Marine Parade

Seaside Rd

Terminus

Rd

ckylnge Rd

St

Enys Rd

Arundel Rd

Grand Parade

sD

riveCrown St

South St

TOWNCENTRE

Gildredge Rd Ashford Rd

The Avenue

Cavendish

Place

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Contact usTelephone:01323 406555Email:[email protected]:www.ageconcerneastbourne.org.uk

• We are here

The William and Patricia Venton CentreJunction Road, Eastbourne,East Sussex BN21 3QY

Telephone: 01323 638474

Company limited by guarantee no. 4952839. Trading company no. 3796445. Registered charity no. 1101578