Recruitment & Retention of Volunteers

Holly Duckworth, CAE, CMP Leadership Solutions International

@hduckworth

Technology Zone:

Twitter @hduckworth#ascapecon11

www.Facebook/leadershipsolutionsinternationalwww.leadershipsolutionsintl.com

Today is a dialogueUse this as a place to learn and grow.

I want to play with technology – who’s in?

The dating game:

100%

@hduckworth

What are the benefits of volunteering?

Greater impact to your vision mission Save organization time Increase organizations revenues

Why use Volunteers?

What traits do you want in a volunteer?

@hduckworth

It’s more than the difference between simply a pay check and no pay check. Are you teaching your volunteers this when they work with other

volunteers?

Volunteer vs. Employee

@hduckworth

Understand Motivations of the person Learn a skill Share a skill

Remember with volunteers they have a choice and 100’s of other organizations would love to have the same people

With Volunteers it is all personal and passion

Honest How much time does it really take? What times of the year are busy on this committee?

Authentic Job Description

Specific Start Date/time Specific End Date /time

Delegation Let them own it Follow Up Appreciation

How many people do we need? How do we Recruit Volunteers?

@hduckworth

Volunteer Fair Virtual Volunteerism Job board Volunteer Manager

Use of President Elect, to recruit to their team Track skills of your members

Offer Leadership Training Tell your own Testimonials about why and how

you volunteer (web, newsletter, in person)

Recruitment Ideas:

Volunteers need to know they are part of something bigger

Next Generation Volunteers

Tips to Volunteer Recruitment

@hduckworth

Give them ownership Give them something meaningful to do Demonstrate for them how what they do

makes a difference to the organization Make it easy to volunteer Keep task sizes manageable Have regular committee meetings

How do we work to retain Volunteers?

Listen: Know your members

Demonstrate benefits of volunteeringNetworkingEducationTeam work, common vision

Appreciation When possible customized to the individual Thank you note (private) Thank you certificate (public)

How do we maintain a healthy volunteer base?

10 Tips on Volunteerism

Work on a cause that means something to you

Consider sills you have to offer Do you want to learn something new Combine goals Don’t over commit Be prepare for application/approval process Think family I never thought of that vs. that will never

work Volunteerism gives voice to your heart

@hduckworth

You should start working yourself out of a volunteer job the day you accept it

Build bench strength with committees, co-chairs, and ad hoc volunteers

Succession Planning

Secret Millionaire

@hduckworth

“I don't know what your destiny will be, but one thing I do know: the only ones among you who will be really

happy are those who have sought and found how to serve.” Dr. Albert Schweitzer

Address benefits of volunteering for your organization

What makes a good volunteer? Volunteers vs. Employees How many people do we need? Delegation 10 Tips for volunteers Succession planning Volunteer appreciation Questions/concerns you may have

Intentions for our time together:

Leadership Solutions is the Human Element in Association Leadership

Problem: Lack of Volunteers Lack of Strategic Plan Lack of Succession

Plan for leaders Integration of

Technology in the Board room

Solution:TrainingSpeakingConsultingFacilitationVideo & Skype CoachingDashboard Metrics Creation & ImplementationBoard of Director University

No handout?

All the links and references for each of the case studies and

more can be www.leadershipsolutionsintl.com/

COAR

@hduckworth

Questions….

Thank You!

Recruitment & Retention of Volunteers

Holly Duckworth, CAE, CMP Leadership Solutions International

@hduckworth